Aquos Phone SHL24 Manuals

Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources. Basic Manual • The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders. • For exemptions, refer to “Notes on Usage” available on the au homepage. For inquiries, call: Customer Service Center For general information and charges (toll free) In case above numbers are not available, call toll-free: For service canceling procedure or operation in case of loss or theft (toll free) From fixed-line phones: From au cell phones: area code not required From fixed-line phones: From au cell phones: area code not required Keitai Guarantee Service Center For loss, theft or damage (toll free) From fixed-line phones/au cell phones: Business hours: 9:00 to 21:00 (7 days a week) 0120-925-919 Tapping “DIAL” and “zero” will connect you to an operator after calling “157” on your au cell phone. 0120-977-033 (except Okinawa) 0120-977-699 (Okinawa) Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION February 2014, 1st Edition 1 Thank you for buying the “AQUOS PHONE SERIE mini SHL24” (simply called the “SHL24” or the “product” from here on). Before using the product, be sure to read the “Basic Manual” (this manual) and “Notes on Usage”/“Setting Guide” available on the au homepage to ensure correct use. After you have finished reading the manuals, be sure to keep them accessible and store the printed manuals (“取扱説明書” (Basic Manual), “ご利 用にあたっての注意事項” (Notes on Usage) and “設定ガイド” (Setting Guide)) (Accessories) in safe places so that you can refer to them whenever you need them. If you lose the printed manuals (Accessories), contact an au shop or Customer Service Center. ■“Basic Manual” and “Setting Guide” The “Basic Manual” (this manual) and “Setting Guide” available on the au homepage describe basic operations of major functions. For detailed descriptions of various functions, refer to the “Instruction Manual application” (Japanese version) that can be used on the product or “Full Instruction Manual” (Japanese) available on the au homepage: (http://www.au.kddi.com/english/support/manual/) ■“Instruction Manual Application” (Japanese/English Version) You can use the “Instruction Manual application” (Japanese version) on the product to check detailed operational procedures. Also, you can activate intended functions from an explanation screen depending on the functions. On the home screen, tap [アプリ] (APPS) [[取扱説明書] (Instruction Manual). Also, you can use the “Instruction Manual application” (English version) on the product to check operational procedures. On the home screen, tap [APPS] [[Basic Manual] after switching the display language to English (zP.15). • To use the application for the first time, you need to download and install it by following on-screen instructions. Before you start using the product, be sure to read the “Notes on Usage” available on the au homepage to ensure correct use. Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage: (http://www.au.kddi.com/english/support/) • Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication may not be possible in poor reception areas. Communication may be interrupted if you move into a poor reception areas during communications. • Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though the LTE/CDMA/ GSM/UMTS system has highly secure confidential communication features.) • The product is compatible with the international roaming service. Each network service varies depending on the area and service content. For details, refer to “auのネットワークサービス・海外利用” (au Network Services/International Roaming) described in “Instruction Manual application” (Japanese) or “Full Instruction Manual” (Japanese) available on the au homepage. • Since the product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law. • The IMEI information of your cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone. • Since the battery is built into the product, you cannot replace it yourself. For replacing the battery, contact an au shop or Customer Service Center. • Take care not to inconvenience people around you when you use the product in a public place. Preface Operating Instructions Safety Precautions When Using the Product 2 • If you are using the product overseas, check the relevant laws and regulations of the country/region you visit. • When the product is used by a child, parents or guardians should thoroughly read the “Basic Manual” (this manual) or “Notes on Usage”/“Setting Guide”/ “Full Instruction Manual” (Japanese) available on the au homepage and teach the child how to use it. ■Use of cell phones is not allowed in the following places! • Do not use a cell phone while driving a car or riding a motorbike or bicycle. It may cause a traffic accident. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations. • Be sure to turn off the product while you are aboard an airplane. Otherwise, safety of your flight may be compromised. Before you start using the product, make sure that you have all the following packaged items with the product. • 取扱説明書 (Basic Manual) (Japanese) • ご利用にあたっての注意事項 (Notes on Usage) (Japanese) • 設定ガイド (Setting Guide) (Japanese) The following items are not included in the package. • Purchase a specified charger (sold separately). • Illustrations of cell phones in this manual are only for reference. They may look different from the actual product. au Disaster Countermeasure is an application in which you can use Disaster Message Board, Emergency Rapid Mail (Earthquake Early Warning, Disaster and Evacuation Information, and Tsunami Warning), Disaster Voice Messaging Service and Disaster Information/Donation website. A On the home screen, [APPS] [[au災害対策] (au Disaster Countermeasure). The au Disaster Countermeasure menu is displayed. ■Using Disaster Message Board Disaster Message Board is a service to enable customers in disaster areas to register their safety information via LTE NET when large-scale disasters, such as an earthquake whose Japan seismic scale is approximately 6-lower or more, occur. The registered safety information can be checked by customers using au phones, and also from other carriers’ cell phones, PCs, etc. For details, refer to “Disaster Message Board Service” on the au homepage. A From the au Disaster Countermeasure menu, [災害用伝言 板] (Disaster Message Board). Follow the on-screen instructions for registration/confirmation. Cell Phone Etiquette List of Packaged Items • microSD memory card • AC adapter • Earphone • microUSB cable ◎The battery is built into the product. Using au Disaster Countermeasure Application SHL24 Warranty (Japanese) 3 ■Using Emergency Rapid Mail Emergency Rapid Mail is a service to collectively deliver Earthquake Early Warning and Tsunami Warning provided by the Japan Meteorological Agency, and Disaster and Evacuation Information provided by the national government or the local governments to au phones in the specified areas. • At the time of purchase, receiving setting of Emergency Rapid Mail (Earthquake Early Warning, and Disaster and Evacuation Information) is set to “受信する” (Receive). You can receive Tsunami Warning by setting 災害・ 避難情報 (Disaster and Evacuation Information). When receiving Earthquake Early Warning, secure your safety and act composedly according to the surrounding situations. When receiving Tsunami Warning, leave sea coasts immediately and evacuate to safe places such as hills and strongly-built tall buildings. A From the au Disaster Countermeasure menu, [緊急速報メー ル] (Emergency Rapid Mail). The inbox is displayed. Select a mail to check to display the details of the mail. ◎To register the safety information, an e-mail address (～ezweb.ne.jp) is required. Set the e-mail address in advance. ◎Deletion of the safety information and configurations for Safety Notification Mail are not available during wireless LAN (Wi-Fi®) connection. ◎The Company does not guarantee the quality of this service. The Company, regardless of the cause, shall not be liable for any problems related to registration of safety information due to the concentration of access to this service or equipment errors, any loss due to the damage, ruination, etc. of safety information or any loss arising from registered safety information. 削除 (Delete) Delete received mails. 設定 (Settings) 緊急地震速報 (Earthquake Early Warning) Set whether to receive Earthquake Early Warning. • Tap [受信する] (Receive)/[受信しない] (Not receive) [[OK]. 災害・避難情報 (Disaster and Evacuation Information) Set whether to receive Disaster and Evacuation Information, and Tsunami Warning. • Tap [受信する] (Receive)/[受信しない] (Not receive) [[OK]. 音量 (Volume) Set the volume of the receiving sound. バイブ (Vibrator) Set whether to activate the vibrator at the time of reception. マナー時の鳴動 (Linkage to the manner mode) Set whether to notify you with the manner mode settings applied in the manner mode. 緊急地震速報 (Earthquake Early Warning) Check the receiving sound and vibration of the product for Earthquake Early Warning. 災害・避難情報 (Disaster and Evacuation Information) Check the receiving sound and vibration of the product for Disaster and Evacuation Information, and Tsunami Warning. ◎This service is available only in Japan (Not available overseas). ◎Emergency Rapid Mail is free of both information charges and communication charges. ◎Emergency Rapid Mail cannot be received while the power is turned off or during a call. ◎Emergency Rapid Mail may not be received during communication such as while sending and receiving e-mails/SMSs and while using the browser or when you are in a place where the signal cannot be received (e.g. tunnels and basements) or the signal is weak, even within the service area. ◎Emergency Rapid Mail which failed to be received will not be able to be received again. 4 ■Using Disaster Voice Messaging Service Disaster Voice Messaging Service is a service to record voices with a smartphone and deliver them as a voice message to people to whom you want to deliver the information that you are safe when large-scale disasters occur. A From the au Disaster Countermeasure menu, [災害用音声お 届けサービス] (Disaster Voice Messaging Service). Follow the on-screen instructions. ■Using Disaster Information/Donation Website You can check the histories of Disaster and Evacuation Information delivered by the local governments, Disaster Information portal and donation website. A From the au Disaster Countermeasure menu, [災害情報/義 援金サイト] (Disaster Information/Donation website). Select an item to check. ◎When you receive Emergency Rapid Mail, you will be notified by the dedicated alarm tone and the vibrator. The alarm tone cannot be changed. * When you receive Earthquake Early Warning, you will be notified by the alarm tone, voice (“地震です” (Jishin-desu)) meaning that an earthquake has occurred and the vibrator. ◎Information intended for the areas of other than your present location may be received. ◎As for this service, the Company shall not be liable for any damage incurred on the users resulted from failure or delay of information delivery due to communication disturbance or system failure, contents of the information or other problems that are not supposed to be blamed on the Company. ◎For details on Earthquake Early Warning and Tsunami Warning provided by the Japan Meteorological Agency, refer to the agency’s homepage. (http://www.jma.go.jp/jma/indexe.html) Earthquake Early Warning ◎Earthquake Early Warning notifies areas where a strong shaking (Japan seismic scale 4 or more) is expected when an earthquake whose maximum Japan seismic scale is predicted of 5-lower or more has been detected. ◎This service detects an earthquake (P-wave, preliminary tremors) near the seismic center immediately after the earthquake occurs and automatically calculates its location, scale and predicted strength of the shaking. After that, you will be notified of the earthquake as soon as possible within a few seconds to dozens of seconds before a strong shaking from the earthquake (S-wave, principal shock) occurs. ◎In the vicinity of the seismic center, a strong shaking may reach you before Earthquake Early Warning. ◎The Earthquake Early Warning distribution system provided by this service is different from that provided by TV, radio and other communication media and thus the arriving time of Earthquake Early Warning may be different among those media. Tsunami Warning ◎Tsunami Warning notifies areas including target sea coasts of Major Tsunami Warning and Tsunami Warning provided by the Japan Meteorological Agency. Disaster and Evacuation Information ◎Disaster and Evacuation Information notifies information related to the safety of citizens, such as evacuation advisories, evacuation orders or various alarms delivered by the national government or the local governments. ◎To use this service via Wi-Fi®, making initial settings via LTE/3G networks is required. ◎Voice messages can be recorded for up to 30 seconds. ◎Voice messages can be exchanged among au phones as well as other carriers’ cell phones and PHS devices. ◎Voices may not be heard when the media sound volume is set to low. ◎When no free space is left on the internal memory, voice messages may not be saved or played. ◎Some cell phones cannot receive voice messages. For details, refer to the au homepage. 5 ■Note on Key Illustrations In this manual, the key illustrations are simplified as shown below. ■Description of Operations for Selecting Item/Icon/Key etc. In this manual, operation procedures are described as below. * Tapping is to select a key or icon displayed on the screen by lightly tapping it with your finger. ■Notes on Illustrations/Screenshots The screenshots in this manual are simplified and may look different from the actual screens. Also, part of the screen may be omitted. Illustrations and Descriptions in This Manual Description Explanation On the home screen, [APPS] [[Phone] [Enter “141” [[Call]. Tap “APPS” at the top of the 3-Line Home screen and tap “ Phone”. Then tap in order of “ ”, “ ” and “ ”. Lastly, tap “ ”. f (hold down for at least 2 seconds). Hold f down for at least 2 seconds. ◎Explanations of this manual are based on the case when the color of the main unit is “Pink” as an example. ◎Explanations of this manual are based on the case when the product is held vertically. If you hold it horizontally, menu items/icons/on-screen keys etc. may be different. ◎Menu items, layers and icons described in this manual may be different according to functions being used and conditions. ◎In this manual, “microSD™ memory card (commercially available)”, “microSDHC™ memory card (commercially available)” and “microSDXC™ memory card (commercially available)” are abbreviated as “microSD memory card” or “microSD”. ◎All of the indicated amounts exclude tax unless otherwise specified. Actual screen In this manual, part of the screen such as icons are omitted. In this manual 6 ■Front/Right Side A Earpiece (Receiver) B Proximity sensor/Light sensor Proximity sensor prevents inadvertent operations of the touch panel during a call. Light sensor detects the ambient brightness and adjusts the brightness of display. C Display (Touch panel) D ud Volume up/down key Adjust the volume. Long touch “u” on the Welcome Sheet (Lock Screen) to turn on the mobile light. Long touch “d” on the home screen or Welcome Sheet (Lock Screen) to set/disable the manner mode. E Charging/Incoming indicator F In camera lens G f Power key Turn the screen on/off. Hold it down to turn on/off the power, set the manner mode, etc. ■Back/Top and Bottom H TV antenna I Wi-Fi®/Bluetooth® antenna J Mobile light K Out camera lens L Infrared port Names and Functions of Parts 7 M & mark Hold it over a reader/writer when using Osaifu-Keitai®/NFC. Send and receive data via IC communication. N Speaker O Internal antennas P GPS antenna Q au Nano IC Card (LTE)/microSD memory card cover R au Nano IC Card (LTE) tray slot S microSD memory card slot T IMEI tray Allows you to confirm the product’s IMEI. U Mouthpiece (Microphone) Transmits your voice to the other party during a call. It is also used for recording sounds. Take care not to cover the microphone with your fingers etc. when using it. V Strap eyelet W Earphone/Microphone jack X External connection jack When you connect the common AC adapter 04 (sold separately), the microUSB cable 01 (sold separately), etc. to the product, some applications may not function properly since the geomagnetic sensor is affected by the magnetism of connected devices. Use the product after removing the cable. The au Nano IC Card (LTE) records your personal information such as phone numbers. The product is compatible with au Nano IC Card (LTE) only. You cannot use the product by inserting the au IC-Card, micro au IC-Card or au Micro IC Card (LTE) for au phones and smartphones instead. ◎The back cover of the product cannot be removed. Removing it forcibly may cause damage or a fault. ◎The battery is built into the product, and cannot be removed by the customer. To force the power off, refer to “Turning the Power Off Forcibly” (zP.14). TV antenna, Wi-Fi®/Bluetooth® antenna, internal antennas, GPS antenna ◎Antennas are built into the product. Do not cover with hand during calls or data communication, or place stickers over antennas. Doing so may affect call/communication quality. Using the au Nano IC Card (LTE) au Nano IC Card (LTE) ◎Make sure to unplug the microUSB plug of the common AC adapter 04 (sold separately) etc. from the product when attaching or removing the au Nano IC Card (LTE). au Nano IC Card (LTE) IC (metal) part 8 Before attaching the au Nano IC Card (LTE), turn the product off and remove the microSD memory card. A Open the au Nano IC Card (LTE)/microSD memory card cover. B Slowly pull the au Nano IC Card (LTE) tray straight out by hooking a finger on it. C Put the au Nano IC Card (LTE) on the au Nano IC Card (LTE) tray. Make sure the notches on the au Nano IC Card (LTE) and au Nano IC Card (LTE) tray face the proper orientation and put the card slowly on the tray. D Slowly insert the au Nano IC Card (LTE) tray into the au Nano IC Card (LTE) tray slot, taking care not to let the tray be caught on the metal parts on both sides of the slot. Confirm the position of the au Nano IC Card (LTE) tray slot and the orientation of the au Nano IC Card (LTE) tray carefully, and insert the tray all the way into the slot in the direction of the arrow. Inserting the tray forcibly may damage the tray. E Close the au Nano IC Card (LTE)/microSD memory card cover. Attaching the au Nano IC Card (LTE) ◎Inserting the au Nano IC Card (LTE) tray not deeply enough may prevent the product from functioning properly. ◎Take care not to lose or damage the removed au Nano IC Card (LTE) tray. au Nano IC Card (LTE) tray IC (metal) part up au Nano IC Card (LTE) Notches au Nano IC Card (LTE) tray au Nano IC Card (LTE) tray slot Metal parts 9 Before removing the au Nano IC Card (LTE), turn the product off and remove the microSD memory card. A Open the au Nano IC Card (LTE)/microSD memory card cover. B Slowly pull the au Nano IC Card (LTE) tray straight out by hooking a finger on it. C Remove the au Nano IC Card (LTE) from the au Nano IC Card (LTE) tray. D Slowly insert the au Nano IC Card (LTE) tray into the au Nano IC Card (LTE) tray slot, taking care not to let the tray be caught on the metal parts on both sides of the slot. Confirm the position of the au Nano IC Card (LTE) tray slot and the orientation of the au Nano IC Card (LTE) tray carefully, and insert the tray all the way into the slot in the direction of the arrow. Inserting the tray forcibly may damage the tray. E Close the au Nano IC Card (LTE)/microSD memory card cover. Removing the au Nano IC Card (LTE) au Nano IC Card (LTE) tray au Nano IC Card (LTE) tray slot Metal parts 10 Before attaching a microSD memory card, turn the product off. A Open the au Nano IC Card (LTE)/microSD memory card cover. B Slowly insert the microSD memory card into the microSD memory card slot. Confirm the orientation for inserting, then insert in the direction of the arrow until it clicks and is locked. Releasing the microSD memory card before it is locked may cause it to pop out. C Close the au Nano IC Card (LTE)/microSD memory card cover. Before removing the microSD memory card, turn the product off. A Open the au Nano IC Card (LTE)/microSD memory card cover. B Slowly push the microSD memory card in all the way. After it clicks, let the microSD memory card come back out a little without releasing it. Releasing the card when it is pushed deeply into the slot may cause it to pop out. C Slowly pull the microSD memory card straight out. D Close the au Nano IC Card (LTE)/microSD memory card cover. Using a microSD Memory Card Attaching a microSD Memory Card ◎Make sure that the top/bottom and front/rear of the microSD memory card are facing correctly. Trying to force a wrongly oriented card into the slot could make it impossible to remove the card or result in damage. ◎Do not touch the terminal part of a microSD memory card. Removing the microSD Memory Card ◎Do not remove the microSD memory card forcefully. Doing so may result in damage or data loss. ◎The microSD memory card may become warm after a long time use, but this is not a fault. microSD memory card slot Metal part up 11 An IMEI (international mobile station equipment identity) is a special identification code assigned to each phone. You can pull the IMEI tray out to confirm the IMEI of the product. A Turn the product off and remove the microSD memory card. For details on removing the microSD memory card, refer to “Removing the microSD Memory Card” (zP.10). B Slowly pull the IMEI tray straight out by hooking a finger on it. When you purchase the product, the internal battery is not fully charged. Be sure to charge the internal battery before use. • If the performance of the battery does not recover (e.g. the usable time after each charge has become extremely short), the internal battery may be at the end of service life. On the home screen, tap [APPS] [[Settings] [[Device info] [[Status] [[Battery status] to check the charging performance of the internal battery. • While charging, the charging/incoming indicator illuminates in red, and the battery icon is displayed with superimposed. When the battery is charged to approximately 95%, the charging/incoming indicator illuminates in green. When charging is finished, the charging/incoming indicator goes out. Checking the IMEI ◎The IMEI is information required when requesting servicing or repairs. ◎The IMEI tray cannot be removed from the main unit. Take care not to apply force when handling. ◎You can also operate the product to confirm the IMEI. On the home screen, tap [APPS] [[Settings] [[Device info] [[Status] and confirm the IMEI field. Charging Charging ◎Depending on the operation procedure and usage environment, the temperature inside the product may get high and the product may even get heated. In such case, charging may stop for security reasons. ◎Charging the internal battery while using the camera function etc. may lengthen the charging time. ◎If you perform various operations with a specified charger (sold separately) connected to the product, charging/discharging may take place repeatedly in a short time. Frequently charging the internal battery shortens its service life. ◎If you charge the internal battery when the battery has run out, the charging/incoming indicator may not illuminate soon. However, charging is in progress. ◎If the charging/incoming indicator flashes in red, force the power off (zP.14) and turn the product on again. If the indicator continues to flash, stop charging the internal battery and contact an au shop or the Keitai Guarantee Service Center. ◎If you stop charging while the charging/incoming indicator still illuminates during charging, the cell phone may be left not fully charged even if is displayed on it. In such case, the usage times shorten. IMEI tray microSD memory card slot 12 The followings are the explanation of how to connect the common AC adapter 04 (sold separately)/common DC adapter 03 (sold separately) to charge. For details on the specified AC adapter (sold separately)/specified DC adapter (sold separately), refer to “Introduction of Peripheral Devices” (zP.19). A Confirm the direction of the microUSB plug of the common AC adapter 04 (sold separately)/common DC adapter 03 (sold separately) and insert it in the direction of the arrow to the external connection jack of the product. B Plug the common AC adapter 04 (sold separately) power plug into a 100 V AC power outlet/Plug the common DC adapter 03 (sold separately) plug into a cigarette lighter socket. C When charging is finished, pull the microUSB plug of the common AC adapter 04 (sold separately)/common DC adapter 03 (sold separately) straight out from the external connection jack of the product. D Unplug the common AC adapter 04 (sold separately) power plug from the power outlet/Unplug the common DC adapter 03 (sold separately) plug from the cigarette lighter socket. Charging with the Specified AC Adapter (Sold Separately)/Specified DC Adapter (Sold Separately) ◎Although you can charge the internal battery while the power is turned on, charging time lengthens. External connection jack Protruding edges Common AC adapter 04 (sold separately)/ Common DC adapter 03 (sold separately) Common DC adapter 03 (sold separately) Common AC adapter 04 (sold separately) 13 The followings are the explanation of how to charge the internal battery by connecting the product to a USB port of a PC through which the battery can be charged. A Connect the microUSB cable 01 (sold separately) to a USB port of a PC after the PC is activated completely. B Connect the microUSB cable 01 (sold separately) to the product after the product is activated completely. Charging with a PC ◎If you use the microUSB cable to charge the internal battery, it may take the internal battery longer to be fully charged than if you use the specified AC adapter (sold separately). ◎Turn the protruding side of the microUSB plug down and insert the microUSB plug to the external connection jack of the product straightly. Inserting the microUSB plug in the wrong direction may result in damage to the external connection jack of the product. ◎The product is turned on when it is connected to a PC while the power is turned off. ◎If you charge the internal battery when the battery has run out, the charging/incoming indicator may not illuminate. In such case, use the specified AC adapter (sold separately) for charging. External connection jack Protruding edges USB port of a PC microUSB cable 01 (sold separately)