Brother DCP-8080DN Manuals

Confidential Laser FAX/MFC SERVICE MANUAL Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times. January 2009 SM-FAX105 MODEL: DCP-8080DN/8085DN MFC-8480DN/8880DN/8890DW

SERVICE UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Symptoms: 1. When attempting to print from Tray1 the message “No Paper” appears on the LCD even though paper is loaded in the tray. 2. There is a loud clicking/snapping noise when warming up or printing. Possible Causes: These symptoms are usually due to one or more of the following: 1. The Paper Empty (PE) Actuator may be stuck out of position. 2. A component within the tray drive assembly in the left frame of the machine may be damaged. 3. One or more gears on the left side of the tray may be damaged. Explanation: The root cause of these issues is the improper loading of paper into the tray, by either setting the rear guide incorrectly or loading too much paper into the tray. 1. When the rear paper guide in the tray is set to a paper length that is longer than the paper loaded in the tray, there is a gap between the front of the tray and the paper. The PE Actuator will hang into this gap so that it is unable to detect the paper. With the actuator hanging in this gap in front of the paper, the edge of the paper stack will catch on the actuator when an attempt is made to remove the tray. If enough force is used while attempting to remove the tray, the PE Actuator will be pulled out of position. The tray extension is set to the A4 position. The paper length guide is set to the LGL/A4 Actuato Loading Letter size paper results in an empty space below the PE Page 1 of 15