Cisco 7960G - IP Phone VoIP Manuals

Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademark trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other count All other trademarks mentioned in this document or Website are the property of their respec owners. The use of the word partner does not imply a partnership relationship between Cisco and other company. (0705R) © 2008 Cisco Systems, Inc. All rights reserved. OL-16475-01 QUICK REFERENCE Cisco Unified IP Phones (SCCP) 7905G/7912G, 7906G/7911G, 7940G/7960G, 7941G/7961G for Cisco Unified Communications Manager Express 4.3 This quick reference card is intended for Cisco Unified IP phone users who are already familiar with their phones. For more detailed information on your phone and its features, see your user guide. Note Because of differences in phone models and features, not all procedures and soft keys described here apply to all phones. Using the Quick Reference • Complete numbered items in sequence. • When there are bulleted items, choose only one. • Bolded terms identify soft keys you press. Place a Call • Lift the handset and dial the number. • Dial the number and then lift the handset. • Press the line button for your extension, dial the number, and then lift the handset. • Press any available button, dial the number, and then lift the handset. • Press New Call, dial the number, and then lift the handset. • Press a speed dial button and then lift the handset. • If you have selected a number from a directory, press Dial, and then lift the handset. Answer a Call • Lift handset. • If you are using a headset, press Headset. • To use the speakerphone, press Speaker or Answer. End a Call • Hang up. • If you are using a headset, press Headset or EndCall. • To end a speakerphone call, press Speaker or EndCall. Redial a Number • Lift handset, press Redial. • To use the speakerphone, press Redial. Hold a Call Hold • Press Hold. Retrieve • Press Resume. • To retrieve multiple calls, use the Navigation button to select the call, then press Resume. • To retrieve call on multiple lines, press the line button of the line you want to pick up. Transfer a Call 1. Press Trnsfr. 2. Dial “transfer to” number. 3. Wait for answer and announce caller. 4. Press Trnsfr to transfer the call or press End Call to hang up. 5. Press Resume to reconnect to the first caller. Transfer to Voice Mail 1. Press TrnsfVM. 2. Enter the recipient’s extension number and press TrnsfVM again Place a Conference Call 1. During a call, press more and then Confrn to open a new line and put the first party on hold. 2. Place a call to another number. 3. When the call connects, press Confrn again to add the new party to the existing call with the first party. To establish a conference call between two callers to a Cisco Unified IP phone, one active and the other on hold, press the Confrn soft key. End a Conference Call • Hang up the handset. • Press EndCall. Meet-Me Conference Call 1. Obtain a Meet-Me phone number from your system administrator. 2. Distribute the number to participants. 3. Obtain a dial tone, then press more > MeetMe. 4. Dial the Meet-Me conference number. Participants can now join the conference by dialing in. To end a Meet-Me conference, all participants must hang up. Ad Hoc Conference Call Start a Conference Call 1. From a connected call, press Confrn. (You ma need to press the more soft key to see Confrn 2. Enter the participant’s phone number. 3. Wait for the call to connect. 4. Press Confrn again to add the participant to your call. 5. Repeat to add additional participants. Remove Participants 1. Highlight the participant’s name. 2. Press Remove. You can remove participants only if you initiated the conference. 3. To end your participation in a conference, hang up or press EndCall. Live Record a Call 1. Press LiveRcd. This puts the other party on-hold and initiates a call to the configured live record number. 2. Press LiveRcd again to stop recording. Join a Shared-Line Call 1. Highlight the remote-in-use call that you wan to join. 2. Press the more to navigate to cBarge and pres cBarge.

User Guide Cisco Unified SIP IP Phone User Guide for Cisco CallManager Express 3.4 1 Cisco Unified SIP IP Phone 7905G and Cisco Unified SIP IP Phone 7912 for Cisco CallManager Express 3.4 2 Cisco Unified SIP IP Phone 7960G and Cisco Unified SIP IP Phone 7940G for Cisco CallManager Express 3.4 3 Cisco Unified IP Phone Features and Functions

Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SIP) Text Part Number: OL-15499-01

Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Cisco IP Phone 7960G and 7940G for Cisco CallManager Including License and Warranty Phone Guide

USER GUIDE Cisco Unified IP Phones 7905G/7912G, 7906G/7911G, 7940G/7960G, and 7941G/7961G for Cisco Unified Communications Manager Express Version 7.1 1 Overview, page 2 2 Operating Your Phone, page 10 3 Phone Features Index, page 22

Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) Text Part Number: OL-15498-01

Cisco IP Phone 7960 and 7940 Series User Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7810182= Text Part Number: 78-10182-08

User Guide Cisco Unified IP Phone Guide 7905G/7912G, 7906G/7911G, 7940G/7960G, 7941G/7961G (SCCP) Cisco Unified Communications Manager Express 1 Overview 2 Operating Your Phone 3 Phone Features and Functions List

Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Cisco Unified IP Phone 7960G and 7940G Administration Guide for Release 8.0 (SIP) February, 2007 Text Part Number: OL-7890-01

Cisco IP Phone 7960 and 7940 Series User Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7810182= Text Part Number: 78-10182-08