Cisco 8831 Manuals

Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco Unified IP Conference Phone 8831 for Third-Party Call Control Administration Guide, Release 9.3(4) December 4, 2014 Revised: October 10, 2016 ADMINISTRATION GUIDE

Cisco Unified IP Conference Phone 8831 Administration Guide for Cisco Unified Communications Manager 9.0 First Published: June 21, 2013 Last Modified: August 19, 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883

© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 6 Deployment Guide Cisco Unified IP Conference Phone 8831 Introduction This deployment guide outlines the best practices for considering a conference room environment with the Cisco® Unified IP Conference Phone 8831. This guide is intended primarily for site planning of the Cisco Unified IP Conference Phone 8831. Installers, network administrators, and facility maintenance personnel may also find this document useful. Obtaining Documentation and Support, and Developing Security Guidelines For information about obtaining documentation, submitting a service request, and gathering additional information, please refer to the monthly “What’s New in Cisco Product Documentation” publication, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Related Documentation For a complete list of documents for the Cisco Unified IP Conference Phone 8831, please visit the Cisco support site located at: http://www.cisco.com/cisco/web/support/index.html. Overview of Cisco Unified IP Conference Phone 8831 The Cisco Unified IP Conference Phone 8831 enhances people-centric communications, combining superior high definition (HD) audio performance and 360-degree coverage for conference rooms and executive offices. It provides an audiophile sound experience with a full-duplex two-way wideband (G.722) audio hands-free speaker (Figure 1). Figure 1. Cisco Unified IP Conference Phone 8831 with Speakers and Display Control Unit The Cisco Unified IP Conference Phone 8831 is a simple, scalable solution that meets the challenges of most conference rooms. It provides flexible deployment expansion by using optional extension microphones that can be wired or wireless (Digital Equipment Cordless Telephone [DECT]) and has an optional daisy-chain configuration of two base speaker units.

Features of your Cisco Unified IP Phone The Cisco Unified IP Conference Phone 8831 is a full-featured single line conference station that provides voice communication over an IP network. It functions much like a digital business phone, allowing you to place and receive calls and to access features such as mute, hold, transfer, speed dial, call forward, and more. In addition, because conference stations connect to your data network, they offer enhanced IP telephony features, including access to network information and services, and customizable features and services. The conference station provides a backlit LCD screen, support for up to ten speed-dial numbers, and a variety of other sophisticated functions. Optional microphone extension kits provide enhanced room coverage that can be further expanded by linking two units together. In addition to basic call-handling features, your conference station can provide enhanced productivity features that extend your call-handling capabilities. Depending on configuration, the conference station supports: • Access to network data, XML applications, and web-based services. • Online customizing of conference station features and services from your User Options web pages. • Buttons and hardware, page 1 • Phone screen, page 8 • Phone connections, page 10 • General IP Phone information, page 14 • Feature availability, page 15 Buttons and hardware The Conference Phone has two primary components: • Display Control Unit (DCU) • Sound Base In addition, the following optional extension kits can be added to or used with the conference phone: • Wired Microphone Extension Kit • Wireless Microphone Extension Kit and Charger Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 1

Cisco Unified IP Conference Phone 8831 Installation • Cisco Unified IP Conference Phone 8831 Installation Overview, page 1 • Before You Begin, page 1 • Cisco Unified IP Conference Phone 8831 Components, page 4 • Cisco Unified IP Conference Phone 8831 Setup, page 6 • IP Phone Startup Verification, page 12 • Network Settings, page 13 • Cisco Unified IP Phone Security, page 14 Cisco Unified IP Conference Phone 8831 Installation Overview This chapter helps you set up and install the Cisco Unified IP Conference Phone 8831 on an IP telephony network. Before you install a conference phone, you must decide how to configure the conference phone in your network. After you have determined your configuration requirements, you can install the conference phone and verify its functionality. For more information, see Cisco Unified IP Phones and Telephony Networks Note Before You Begin Before you install the conference phone, review the requirements in the following sections. Network Requirements For the Cisco Unified IP Conference Station to successfully operate as an endpoint in your network, your network must meet these requirements: Cisco Unified IP Conference Phone 8831 Administration Guide for Cisco Unified Communications Manager 9.0 1

September 23, 2014 © 2014 ADP, Inc. b27323 1 Cisco 8831 IP Conference Phone Quick Reference Guide *437532* Making Calls When making calls outside your dealership, enter a 9 and then the 10-digit number. You do not need to enter a 1 for long distance calls. Dialing a Number Do one of the following then dial the number: § Press the New Call softkey. § Press the (unlit) Speakerphone button. Redialing Numbers Press the Redial softkey. The phone dials the number it last called. Calling Internal Extensions from the Voice Enabled Directory 1. Dial your voice-enabled directory extension, usually 8090. 2. At the voice prompt, speak the name of the person you want to call. § If the system finds a single match, it plays the greeting for the person and automatically transfers you to that person’s extension. § If there are multiple matches, the system plays the greeting for the first matching person. If the greeting matches the person you want to call, speak Yes, and you will be connected to the person’s extension; if not, speak No, and the system presents the greeting of the next matching person. § If the system cannot find a match, try speaking the name again, or just the person’s first or last name. Ending Calls There are multiple ways to end a call on your phone. Perform one of the following options to end a call: § Press the End Call softkey. § Press the lit Speakerphone button. Answering Calls There are multiple ways to answer calls on the phone. Answering a Ringing Call To answer a ringing call, do one of the following: § Press the unlit Speakerphone button. § Press the Answer softkey. Call Waiting If a second call arrives while you are on another call, the name of the second caller displays and the LEDs on the Sound Base flash green. To answer the second call and put the first call on hold, press the flashing amber line button . Press the line button again to switch between the two calls. Muting Calls You can mute your phone using the Mute button. This allows you to listen to all parties on a call but prevents them from hearing any noise coming from your line. Press Mute on either the Display Control Unit or the Sound Base to toggle Mute on and off. When Mute is on, the Mute button and the LED indicators glow red. Placing Calls on Hold Note: When a call is on hold for an extended period of time, you will see and hear both visual and audible alerts. 1. Press the Hold softkey. The hold icon displays. 2. To resume the held call, press the Resume softkey.

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! Quick&Reference&Guide& ! ! 1! Dial! 2! Hang&up! 3! Answer! 4! Mute! 5! Hold! 6! Park! 7! Conference! 8! Transfer! 9! Call&History! 10! Directories! 11! Ringtones! 12! Softkey&Quick& Reference! 13! Call&State&Icons! 14! Feature&Icons! ! 1 Dial& • Seven!digits!for!a!campus!call! • 1!+!seven!digits!for!a!non-campus!local!call! • 1!+!1!+!area!code!+!seven!digits!for!long!distance! call! Press!the!Dial!softkey!or!the!Speakerphone!button .! Dial!from!Call!History! 1. Press!the!up!arrow!on!the!Navigation!bar.!Scroll! to!the!number!and!press!the!Select!button!in! the!Navigation!pad!or!the!Call&softkey.! 2. To!redial!the!last!number!entered!press!the! Redial!softkey.! Speed&Dials& 1. From!the!home!screen,!enter!the!number!of!the! speed!dial,!and!then!press!the!Speed&Dial! softkey.! 2. Press!the!down!arrow!on!the!Navigation!bar!to! access!a!list!of!configured!speed!dials.! 2 Hang&up& To!end!a!call!press!the!End&Call!softkey!or! • Press!Speakerphone!button! .! 3 Answer& To!answer!a!ringing!call! ,:! • Press!the!Speakerphone!button! .! • Press!the!Answer!softkey!in!the!Navigation!pad.! &Call&Waiting& • If!you!get!a!second!call!while!the!first!call!is! active,!the!second!line!displays.! • To!connect!the!second!call!and!put!the!first!call! on!hold!automatically,!press!the!Answer! softkey.! 4 Mute& • Press!the!Mute!button! !to!toggle!Mute!on! and!off.!When!Mute!is!on,!the!Mute!button! glows!red.! 5 Hold& 1. Press!the!Hold!softkey.! The!hold!icon! !displays.! 2. To!resume!the!highlighted!call,!press!the! Resume!softkey.! 6 Park&& To!Park!a!call!and!then!retrieve!from!another!phone! 1. During!a!call,!press!Park&softkey!and!then!hang! up.!Your!phone!displays!the!number!where!the! system!parked!the!call.! 2. From!another!phone,!enter!the!number!where! the!call!is!parked!to!retrieve!the!call.! 7 Conference& 1. From!a!connected!call! !(not!on!hold),!press! the!Conference!softkey.! 2. Make!a!new!call.! 3. Press!the!Conference!softkey!(before!or!after! the!party!answers).! The!conference!begins!and!the!phone!displays! “Conference”!instead!of!caller!ID.! 4. Repeat!these!steps!to!add!more!participants.! The!conference!ends!when!all!participants!hang!up.! “Conference&in”&a&held&call& 1. From!a!connected!call! !(not!on!hold),!press! the!Conference!softkey.! 2. Press!the!Active&Calls!softkey,!choose!a!call!from! the!list,!and!press!the!Conference!softkey.! The!conference!ends!when!all!participants!hang!up.! View&&&remove&conference&participants& During!a!conference,!press!the!View&Details!softkey.! To!remove!a!participant!from!the!conference,! highlight!a!name!and!press!Remove.! 8 Transfer& 1. From!a!connected!call! !(not!on!hold),!press! the!Transfer!softkey.! 2. Call!the!transfer!recipient.! 3. Press!the!Transfer!softkey!(before!or!after!the! party!answers).! The!transfer!is!complete.!Confirmation!displays! on!your!phone!screen.! 9 Call&History& Press!the!Apps!Softkey!and!select!Call&History.! The!last!150!calls!display:! • Missed!calls! ! • Placed!calls! ! • Received!calls! ! To!dial,!scroll!to!a!call!and!press!the!Select!button!in! the!Navigation!pad!or!the!Call!softkey.! To!view!details!for!a!call,!highlight!the!call!and!press! these!softkeys:!More!>!Details.! View&new&missed&calls& 1. View!your!call!history.! 2. Press!the!Missed&Calls!softkey.! 10 Directories& 1. Press!the!Apps!softkey!and!select!a!directory.! 2. Enter!search!criteria!and!press!Submit.! 3. To!dial,!scroll!to!a!listing!and!press!the!Select& button!in!the!Navigation!pad!or!the!Dial!softkey.! 11 Ringtones& 1. Select!Apps!softkey!>&Preferences&>&Ringtone.! 2. Select!a!ringtone!and!press!Play,!then!press!Set.! Use!the!Apps!softkey!>&Preferences>Contrast!to! change!phone!settings!like!screen!brightness.! 3. Press!Missed.!Alternately,!press!the!session! button!mapped!to!the!Call!History!icon.! Dial&from&your&call&history& 1. View!your!call!history,!or!navigate!to!your! missed!or!placed!calls.! 2. Scroll!to!a!listing!and!lift!the!handset,!or!press! Select.!! & For&best&results,&print&on&8.5”&x&14”& (legal-sized)&paper.&

Cisco Systems, Inc. www.cisco.com Cisco Unified IP Conference Phone 8831 for Third-Party Call Control Quick Start Guide Thank you for choosing the Cisco Unified IP Conference Phone 8831 for Third-Party Call Control. This guide describes how to install your phone and how to perform some basic tasks. The features available on your phone depend on the type of system to which your phone is connected. Your phone system might not provide all of the features mentioned in this document. Contact your phone system administrator for questions about phone features. Package Contents • Sound Base (with built-in mic) • Display Control Unit (DCU) • RJ-45 Ethernet Cable Note Wired microphone, or wireless microphone (with charger) can be used with the conference phone. 391934

Perform a Hard Factory Reset on an 8831 Series IP Phone Contents Introduction Reset the IP Phone Factory Reset Hard Factory Reset Introduction This document describes how to perform a hard factory reset on a Cisco 8831 Series IP phone, which resets all of the network and security settings of the phone. Reset the IP Phone There are two methods that you can use in order to reset the Cisco IP phone: a factory reset, and a hard factory reset. Factory Reset In order to perform a factory reset, navigate to Apps > Admin Settings > Reset Settings. Choose one of these options in order to reset the phone to the factory default settings: All G Network G Security G Hard Factory Reset If the factory reset method that is described in the previous section is not possible, then a hard reset can be attempted in order to achieve similar results. However, this method resets all of the settings directly and does not provide the option to reset only the network or security settings. Complete these steps in order to perform a hard factory reset of the phone: Step 1. Unplug the Ethernet cable from the back side of the phone in order to power off the phone. Note: If the phone is powered through a power brick, then power it off through the power brick. Step 2. Press and hold the Microphone (MIC) button on the front side of the phone, as shown in