Dell OptiPlex 380 Manuals

Setup and Features Information Mini Tower — Front and Back View 1 optical drive 2 optical drive eject button 3 optical drive panel 4 USB 2.0 connectors (2) 5 drive activity light 6 power button, power light 7 diagnostic lights (4) 8 headphone connector 9 microphone connector 10 link integrity light 11 padlock ring 12 cover-release latch, security cable slot 13 voltage selector switch 14 power cable connector 15 back panel connectors 16 expansion card slots (4) 17 power supply diagnostic button 18 power supply diagnostic light 2 9 8 6 4 5 3 10 7 17 12 13 14 15 16 11 18 1 NOTE: The voltage selector switch is available only on non-EPA power supplies. Models: DCSM1F, DCNE1F, and DCCY1F series Dell™ OptiPlex™ 380 About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, or death. March 2010 Y705RA01MR.fm Page 1 Tuesday, March 30, 2010 9:06 AM Desktop — Front and Back View 1 3 4 6 9 8 7 2 5 1 optical drive 2 optical drive eject button 3 USB 2.0 connectors (2) 4 drive activity light 5 diagnostic lights (4) 6 power button, power light 7 link integrity light 8 microphone connector 9 headphone connector 10 power supply diagnostic button 11 power supply diagnostic light 12 voltage selector switch 13 cover-release latch, security cable slot 14 padlock ring 15 power cable connector 16 back panel connectors 17 expansion card slots (3) 10 12 16 14 13 17 11 15 NOTE: The voltage selector switch is available only on non-EPA power supplies. Y705RA01MR.fm Page 2 Tuesday, March 30, 2010 9:06 AM Small Form Factor — Front and Back View 1 optical drive 2 optical drive eject button 3 USB 2.0 connectors (2) 4 power button, power light 5 link integrity light 6 diagnostic lights (4) 7 drive activity light 8 headphone connector 9 microphone connector 10 power supply diagnostic button 11 power supply diagnostic light 12 cover-release latch, security cable slot 13 padlock ring 14 voltage selector switch 15 power cable connector 16 back panel connectors 17 expansion card slots (2) 1 2 3 4 6 7 8 9 5 14 16 17 13 12 10 11 15 NOTE: The voltage selector switch is available only on non-EPA power supplies. Y705RA01MR.fm Page 3 Tuesday, March 30, 2010 9:06 AM Mini Tower, Desktop, and Small Form Factor — Back Panel 1 parallel connector 2 link integrity light 3 network adapter connector 4 network activity light 5 line-out connector 6 line-in/microphone connector 7 USB 2.0 connectors (6) 8 VGA connector 9 serial connector 1 4 7 8 9 2 3 5 6 Y705RA01MR.fm Page 4 Tuesday, March 30, 2010 9:06 AM

Dell™ OptiPlex™ 380 Service Manual—Desktop  Notes, Cautions, and Warnings If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. March 2010     Rev. A01 Working on Your Computer Specifications Removing and Replacing Parts System Board Layout System Setup Diagnostics NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of Advanced Micro Devices, Inc; Intel, Pentium, Celeron, and Core are either trademarks or registered trademarks of Intel Corporation; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Back to Contents Page System Setup Dell™ OptiPlex™ 380 Service Manual—Desktop   Boot Menu   Navigation Keystrokes   Entering System Setup   System Setup Menu Options Boot Menu Press  when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. The options listed are: Internal HDD CD/DVD/CD-RW Drive Onboard NIC BIOS Setup Diagnostics This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot menu does not make any changes to the boot order stored in the BIOS. Navigation Keystrokes Use the following keystrokes to navigate the System Setup screens. Entering System Setup Your computer offers the following BIOS and System Setup options: l Bring up a one-time boot menu by pressing l Access System Setup by pressing Menu Press  when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. Diagnostics and Enter Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices installed in the computer. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the computer. Making changes in the boot menu does not make any changes to the boot order stored in the BIOS. Press to enter System Setup and make changes to user-definable settings. If you have trouble entering System Setup using this key, press when the keyboard lights first flash. System Setup Menu Options Navigation Keystrokes Action Keystroke Expand and collapse field , left- or right-arrow key, or +/– Expand or collapse all fields < > Exit BIOS —Remain in Setup, Save/Exit, Discard/Exit Change a setting Left or right-arrow key Select field to change Cancel modification Reset defaults or Load Defaults menu option NOTE: System Setup options may vary depending on your computer and may not appear in the exact same order. General System Board Displays the following information: l System information: Displays BIOS Info,, System Info, Service Tag, Express Service Code, Asset Tag, Manufacture Date, and the Ownership Date.. l Memory information: Displays Installed Memory, Usable Memory, Memory Speed, Memory Channel Mode, Memory Technology, DIMM_1 Size, DIMM_2 Size, DIMM_3 Size, and DIMM_4 Size. . l Processor information: Displays the Processor Type, Processor Speed, Processor Bus Speed, Processor L2 cache, Processor ID, Microcode Version, Multi Core Capable and HT Capable 64-bit Technology.. l PCI information: Displays available slots on the system board. Date/Time Displays the system date and time. Changes to the system date and time take effect immediately. Boot Sequence Specifies the order in which the computer attempts to find an operating system from the devices specified in this list. l Onboard or USB Floppy l HDD(will show the model currently in system) l Onboard or USB CD-Rom Drive l USB Device Drives Diskette drive This field determines how the BIOS configures floppy drives, Operating Systems with USB support will recognize USB Floppy drives regardless of this setting: l Disable - All Floppy drive are disable l Enable - All floppy drive are enable. The "USB Controller" Setup option will affect floppy operation. SATA Operation configures the operating mode of the integrated hard drive controller. l RAID Autodetect / AHCI = RAID if signed drives, otherwise AHCI l RAID Autodetect / ATA= RAID if signed drives, otherwise ATA l RAID On / ATA= SATA is configured for RAID on every boot l Legacy = The hard drive controller is configured for legacy mode Legacy mode provides for compatibility with some older operating systems that do not support native resources assigned to the drive controller. RAID Mode is incompatible with ImageServer. Please disable RAID mode if enabling Image Server. S.M.A.R.T. Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. This option is disabled by default. Drives Enables or disables the SATA or ATA drives connected to the system board. System Configuration Integrated NIC Enables or disables the integrated network card. You can set the integrated NIC to: l Disable l Enable (default) l Enable with PXE l Enable with ImageSever ImageServe is incompatible with RAID mode. Please disable RAID if enabling ImageServer. PXE is needed only if intending to boost to an operating system located on a server, not if you are booting on an OS located on a hard drive in this system. USB for Flexbay This field enable and disable the internal USB for FlexBay, you can set: l Disable - Internal USB for FlexBay is disable l Enable - Internal USB for FlexBay is enable l No Boot - Internal USB for FlexBay is enable, but not bootable. (default) USB Controller Enables or disables the integrated USB controller. You can set the USB controller to: l Enable (default) l Disable l No boot Operating systems with USB support will recognize USB Storage Parallel Port Identifies and defines the parallel port settings. You can set the parallel port to: l Disable l AT l PS/2 (default) l EPP l ECP No DMA l ECP DMA 1 l ECP DMA 3 Parallel Port Address Sets the base I/O address of the integrated parallel port. Serial Port #1 Identifies and defines the serial port settings. You can set the serial port to: l Disable l Auto (default) l COM1 l COM3 The Operating System may allocate resources even though the setting is disabled. Serial Port #2 Identifies and defines the serial port settings. You can set the serial port to: l Disable

DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK 1 Table of Content DELL OPTIPLEX 780 TECHNICAL GUIDEBOOK INSIDE THE OPTIPLEX 380 DELLTM OPTIPLEXTM380 DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK 2 Table of Content THE OPTI Dell™ OptiPlex™ 380 ......................................................................................................... 3 OptiPlex 380 Technical Specifications ................................................................................ 4 Mini Tower Computer (MT) View .................................................................................. 4 Desktop Computer (DT) View ........................................................................................ 5 Small Form Factor Computer (SFF) View ...................................................................... 6 Marketing System Configurations ........................................................................................ 9 Operating System ............................................................................................................. 9 Chipset ............................................................................................................................. 9 Processor ........................................................................................................................ 10 Memory .......................................................................................................................... 11 Drives and Removable Storage ...................................................................................... 12 System Board Connectors .............................................................................................. 12 Graphics/Video Controller ............................................................................................. 13 External Ports/Connectors ............................................................................................. 14 Communications - Network Adapter (NIC) .................................................................. 14 Communications – Modem ............................................................................................ 15 Communications – Wireless .......................................................................................... 15 Audio and Speakers ....................................................................................................... 15 Keyboard and Mouse ..................................................................................................... 15 Security .......................................................................................................................... 16 Enterprise Solutions ....................................................................................................... 16 Service and Support ....................................................................................................... 16 Software ......................................................................................................................... 16 Detailed Engineering Specifications .................................................................................. 17 System Dimensions (Physical) ...................................................................................... 17 System Board Connector Maximum Allowable Dimensions ........................................ 17 System Level Environmental and Operating Conditions .............................................. 18 Power ............................................................................................................................. 19 Audio ............................................................................................................................. 20 Communications – Integrated LAN ............................................................................... 21 Communications - Network Adapter (NIC) .................................................................. 22 Communications – Modem ............................................................................................ 23 Graphics/Video Controller ............................................................................................. 24 Hard Drives .................................................................................................................... 27 Optical Drives ................................................................................................................ 31 BIOS Defaults ................................................................................................................ 33 Chassis Enclosure & Ventilation Requirements ............................................................ 35 Regulatory Compliance and Environmental .................................................................. 35 Acoustic Noise Emission Information ........................................................................... 36 DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK 3 Dell™ OptiPlex™ 380 Offering more form factors and configurations than ever before in an Essential Optiplex desktop, the new Dell OptiPlex 380 is designed to deliver cost-effective business productivity for growing businesses and organizations. Built with proven, practical features focused on providing essential business value, the OptiPlex 380 is an ideal solution for environments with basic IT infrastructures. Optional features include Intel® Core™ 2 Quad processor, high-speed memory options, and extensive peripheral support. The OptiPlex 380 is backed by a suite of smart, desktop-focused services that help support your IT professionals throughout the technology lifecycle. Customizable to meet your most essential business needs, the OptiPlex 380 solution provides the kind of basic manageability, security, and energy efficient options that help build a foundation for success. OptiPlex – The Essential Key to Productivity The OptiPlex 380 delivers essential performance to help keep your business running:  Choose from a set of three form factors to fit your organization’s space and expandability needs: Mini Tower, Desktop or Small Form Factor.  A wide range of configuration choices that include Intel® Core™ 2 Quad processors, DDR3 memory, discrete graphics and the Windows® 7 operating system, among other options.  Exceptional value for reliable business-class computing, featuring Intel® Core™ 2 Quad processors  Planning support with up to a 12 month lifecycle (plus 2 month transition) stable images, managed transitions, and Dell ImageWatch™ to provide early notification of upcoming technology changes  Customizable Global service and support through Dell ProSupport service options  Dell Client Manager remote manager allows easy system manageability OptiPlex Helps IT The OptiPlex 380 is designed and built to be both flexible and easily scalable to meet your changing needs:  Dell Client Manager allows IT to configure and update multiple desktops simultaneously while monitoring the health of key system components.  IT can standardize all OptiPlex desktops to a global configuration at time of purchase, making it easy to resolve issues and order replacement parts later.  A 12 month targeted lifecycle and 2 month managed transition period make it easy to maintain organizational productivity while planning for future deployments. Additional service and support options can extend the product lifecycle. OptiPlex: Secure Computing Made Simple OptiPlex 380 provides basic security offerings to help protect your critical data:  Identify breaches to the system chassis using such standard features as the Kensington lock slot and chassis intrusion alerts  Prevent data theft or tampering with features such as setup/BIOS password and USB panel enable/disable, and add optional ProSupport1 services to assist with hardware and data security.  Ensure data-center security and compliance without affecting end users’ working habits with supported On-Demand Desktop streaming (ODDS)  Employ system and BIOS passwords to help prevent unauthorized access  Get suport on reducing risk and protecting your sensitive data with Dell’s ProSupport Hard Drive Data Recovery and Certified Data Destruction services. OptiPlex: Environmentally Conscious - Energy Efficiency The OptiPlex 380 delivers smart energy choices designed to lower the impact on the environment and help you reduce your organization’s energy consumption costs.  Achieve outstanding performance with less energy through Dell’s Energy Smart power management  Estimate energy usage for multiple customized OptiPlex systems with the Dell Client Energy Savings Calculator(www.dell.com/optiplex)  Help reduce power consumption — and cost — with Dell's power supply, which is up to 88% efficient  Leverage ENERGY STAR compliance: As an ENERGY STAR-compliant partner, Dell has designed select configurations of the OptiPlex 380 to comply with ENERGY STAR 5.0 standards for energy efficiency.

Dell™ OptiPlex™ 380 Service Manual—Small Form Factor  Notes, Cautions, and Warnings If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. March 2010     Rev. A01 Working on Your Computer Specifications Removing and Replacing Parts System Board Layout System Setup Diagnostics NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of Advanced Micro Devices, Inc; Intel and Core are either trademarks or registered trademarks of Intel Corporation; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Back to Contents Page System Setup Dell™ OptiPlex™ 380 Service Manual—Small Form Factor   Boot Menu   Navigation Keystrokes   Entering System Setup   System Setup Simulation   System Setup Menu Options Boot Menu Press  when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. The options listed are: Internal HDD CD/DVD/CD-RW Drive Onboard NIC BIOS Setup Diagnostics This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the computer. Using the boot menu does not make any changes to the boot order stored in the BIOS. Navigation Keystrokes Use the following keystrokes to navigate the System Setup screens. Entering System Setup Your computer offers the following BIOS and System Setup options: Bring up a one-time boot menu by pressing Access System Setup by pressing Menu Press  when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. Diagnostics and Enter Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices installed in the computer. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the computer. Making changes in the boot menu does not make any changes to the boot order stored in the BIOS. Press to enter System Setup and make changes to user-definable settings. If you have trouble entering System Setup using this key, press when the keyboard lights first flash. System Setup Menu Options Navigation Keystrokes Action Keystroke Expand and collapse field , left- or right-arrow key, or +/– Expand or collapse all fields < > Exit BIOS —Remain in Setup, Save/Exit, Discard/Exit Change a setting Left or right-arrow key Select field to change Cancel modification Reset defaults or Load Defaults menu option NOTE: System Setup options may vary depending on your computer and may not appear in the exact same order. General System Board Displays the following information: System information: Displays BIOS Info,, System Info, Service Tag, Express Service Code, Asset Tag, Manufacture Date, and the Ownership Date.. Memory information: Displays Installed Memory, Usable Memory, Memory Speed, Memory Channel Mode, Memory Technology, DIMM_1 Size, DIMM_2 Size, DIMM_3 Size, and DIMM_4 Size. . Processor information: Displays the Processor Type, Processor Speed, Processor Bus Speed, Processor L2 cache, Processor ID, Microcode Version, Multi Core Capable and HT Capable 64-bit Technology.. PCI information: Displays available slots on the system board. Date/Time Displays the computer date and time. Changes to the system date and time take effect immediately. Boot Sequence Specifies the order in which the computer attempts to find an operating system from the devices specified in this list. Onboard or USB Floppy Hard drive (lists the model number of the hard drive currently installed in the computer) Onboard or USB CD-Rom Drive USB Device Drives Diskette drive This field determines how the BIOS configures floppy drives, Operating Systems with USB support will recognize USB Floppy drives regardless of this setting: Disable - All Floppy drive are disable Enable - All floppy drive are enable. The "USB Controller" Setup option will affect floppy operation. SATA Operation configures the operating mode of the integrated hard drive controller. RAID Autodetect / AHCI = RAID if signed drives, otherwise AHCI RAID Autodetect / ATA= RAID if signed drives, otherwise ATA RAID On / ATA= SATA is configured for RAID on every boot Legacy = The hard drive controller is configured for legacy mode Legacy mode provides for compatibility with some older operating systems that do not support native resources assigned to the drive controller. NOTE: RAID Mode is incompatible with ImageServer. Disable RAID mode to enable Image Server. S.M.A.R.T. Reporting This field controls whether hard drive errors for integrated drives are reported during startup. This technology is part of the Self Monitoring Analysis and Reporting Technology (SMART) specification. This option is disabled by default. Drives Enables or disables the SATA or ATA drives connected to the system board. System Configuration Integrated NIC Enables or disables the integrated network card. You can set the integrated NIC to: Disable Enable (default) Enable with PXE Enable with ImageSever ImageServe is incompatible with RAID mode. Please disable RAID if enabling ImageServer. PXE is needed only if intending to boost to an operating system located on a server, not if you are booting on an OS located on a hard drive in this computer. USB for Flexbay This field enable and disable the internal USB for FlexBay, you can set: Disable - Internal USB for FlexBay is disable Enable - Internal USB for FlexBay is enable No Boot - Internal USB for FlexBay is enable, but not bootable. (default) USB Controller Enables or disables the integrated USB controller. You can set the USB controller to: Enable (default) Disable No boot Operating systems with USB support will recognize USB Storage Parallel Port Identifies and defines the parallel port settings. You can set the parallel port to: Disable AT PS/2 (default) EPP ECP No DMA ECP DMA 1 ECP DMA 3 Parallel Port Address Sets the base I/O address of the integrated parallel port. Serial Port #1 Identifies and defines the serial port settings. You can set the serial port to: Disable Auto (default) COM1 COM3 The Operating System may allocate resources even though the setting is disabled. Serial Port #2 Identifies and defines the serial port settings. You can set the serial port to: Disable Auto (default) COM2 COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Devices Enables or disables the following onboard devices: Front USB PCI slots Audio Video Primary Video This field determines which video controller will become the primary video controller when 2 controllers are available in the computer. This selection matters only if there are 2 video controller present. Auto(default) - Use the add-in video controller. Onboard/Card - Use the integrated video controller unless a Graphic care is installed. A PCI Express Graphic(PEG) card will override and disable the integrated video controller. Performance Multi Core Support This field specifies whether the processor will have one or all cores enable. The performance of some application will improve with the additional cores. Intel® SpeedStep™ This Option enables or disables the Intel® SpeedStep™ mode of the processor. When disabled, the computer is placed into the highest performance state and the Intel® SpeedStep™ applet or native operating system driver are prevented from adjusting the processor's performance. When enable. the Intel® SpeedStep™, enabled CPU is allowed to operate in multiple performance states. This option is disabled by default. C States Control This option enables or disables additional processor sleep states. The operating system may optionally use these for additional power saving when idle. This option is disabled by default. Limit CPUID Value This field limits the maximum value the processor Standard CPUID Function will support. Some operating systems will not complete installation when the maximum CPUID Function supported is greater than 3. This option is disabled by default. HDD Acoustic Mode This option allows you to optimize your hard drives performance and acoustic noise level based on your personal preferences. Bypass(default)- Do nothing (needed for older drives) Quiet- The drive is slower, but quieter. Suggested - Allow drive manufacturer to select the mode. Performance- The drive is faster, but possibly noisier. Virtualization Support Virtualization This Option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel® Virtualization Technology. Enable Intel® Virtualization Technology - This option is disabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable Intel® Virtualization Technology for Direct I/O - This option is disabled by default. Trusted Execution Field specifies whether a Measured Virtual Machine(MVMM) can utilize the additional hardware capabilities provided by Intel® Trusted Execution Technology. Enable Intel® Trusted Execution Technology - This option is disabled by default. Security Administrative Password Provides restricted access to the computer's system setup program in the same way that access to the computer can be restricted with the System Password option. This option is not set by default. System Password Displays the current status of the system password security feature and allows a new system password to be assigned and verified. This option is not set by default. Password Changes Enables or disables the user from changing the system password without the administrative password. This option is enabled by default.