HP Pavilion a600 - Desktop PC Manuals

Warranty and Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week Before contacting HP Total Care, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name: ______________________________________________________ Model Number: _____________________________________________________ Product Number: ____________________________________________________ Serial Number: ______________________________________________________ Purchase Date: ______________________________________________________ Operating System: ____________________________________________________________ Type and Revision: ___________________________________________________________ 3 Don’t Forget to Register! Click “Register with HP” on your desktop or go to: www.register.hp.com NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick, easy and offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: www.subscription.support.hp.com Where to Get Help HP offers a wide variety of service and support options, which are available around the clock for HP customers with products that are either in or out of warranty. Options to use when you need help: 1 Check the setup poster and product documentation for help with setting up and using your PC. 2 Use the support tools right on your PC. Help & Support Center for help with hardware and software questions. Click Start and then click Help and Support. PC Tune-up and Repair for tools to keep your PC running smoothly. Click Start, All Programs, PC Help & Tools. SW Repair Wizard guides you through options to resolve software issues. Click Start, All Programs, PC Help & Tools. 3 HP Customer Care Web support. For Product information, driver updates, troubleshooting and much more, go to: www.hp.com/support 4 Chat online with qualified support specialists using HP Real Time Chat. Available through the Help & Support Center on your PC. 5 If you have not solved the problem, call HP Total Care by phone 24 hours a day, seven days a week in English, Spanish (U.S. only) and French (CA only) at 1-(800)-474-6836 (1-800-HP invent) (U.S. & Canada) Or 1-(905)-206-4663 (local to Mississauga) When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Software Support America Online U.S.: 1-888-346-3704 — Canada: 1-888-265-4357 www.aol.com Apple iTunes www.apple.com AT&T WorldNet 1-800-400-1447 — www.att.net CompuServe 2000 1-800-944-9871 — www.compuserve.com Corel www3.corel.com Detto Technologies 1-866-338-8663 — www.detto.com Disney’s Blast Online 1-972-389-3970 — www.disney.com EarthLink Dial-up customer service: 1-800-890-6356 Dial-up technical support: 1-800-890-5128 DSL customer service and technical support: 1-888-829-8466 www.earthlink.net InterVideo 510-651-0888 www.intervideo.com/home Microsoft Network 1-800-386-5550 — www.support.msn.com Symantec — Norton AV www.symantec.com 4 Prodigy Internet Services 1-800-213-0992 — www.prodigy.com Quicken Basic (Intuit) 1-900-555-4688 — www.intuit.com Veritas (only CD-RW and DVD+RW/+R models) www.veritas.com Yahoo! — User Support www.yahoo.com Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom describes the sign or warning message for the type of problem. Problem identifies one or more reasons why the symptom may have occurred. Solution describes what you should do to try to solve the problem. Look up the description of the symptom or problem, and try the solution listed. Some of the symptoms listed may not apply to your PC. For problems relating specifically to the monitor or printer, refer to the equipment documentation. Display (Monitor) NOTE: If you encounter display (monitor) problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table. Symptom Problem Solution Monitor power cable is not connected to the monitor or to the wall outlet. Reconnect the power plug on the back of the monitor and on the wall outlet. Screen is blank, and monitor power light is not lit. Monitor is off (not turned on). Press the On button on the front of the monitor. Screen saver is enabled. Press any key or move the mouse to make the screen display visible again. PC is in standby mode. Press the Standby button (select models only) or press the Esc key on the keyboard to resume from standby mode. PC is in hibernation mode or is off. Press the On button to turn on the PC. Screen is blank. Monitor connector cable is not properly connected to the back of the PC. Inspect the monitor video connector for bent pins. If no pins are bent, reconnect the monitor connector cable on the back of the PC. Hard Disk Drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to commands. Use the Windows Task Manager to close any programs not responding or to Restart the PC: 1 Press the Ctrl, Alt, and Delete keys on the keyboard at the same time. 2 Select the program that is not responding, and click End Task. Or Click Shut Down, and then click Restart. If this does not work, press the On button for 5 or more seconds to turn off the PC. Then, press the On button.

3 2 4 5 1 7 ©2004 Hewlett-Packard Development Company, L.P. Printed in . i ii iii iv >20cm (8") <1.5m (59") l l 8 i ii iii iv ? 6 Teclado y mouse Monitor Vea las instrucciones de configuración que se adjuntan con el monitor. Accesorios inalámbricos Vea las instrucciones de configuración ubicadas en la caja del ratón/receptor. hp pavilion f1903 1 2 3 A B C D A 4 5 B Altavoces Vea las instrucciones de configuración que se adjuntan con los altavoces. 1 2 3 hp pavilion f1903 1 2 3 A B C D A 4 5 B Alimentación Módem Inicio 4 5 6 © 2004 Hewlett-Packard Development Company, L.P. Printed in www.hp.com NOTA: Se precisan altavoces con alimentación eléctrica, para reproducir sonido. La primera vez que encienda su PC la instalación y configuración que ocurre una sola vez puede tomar hasta 20 minutos. No apague su PC durante este proceso. Por favor espere hasta que el proceso finalice. ó PC HP Pavilion para el hogar Configuración rápida —Lea esto— NOTA: La ubicación de sus componentes y sus conexiones puede variar según el modelo. D E G K A B C L M F H N A — Unidades ópticas B — Botones de expulsión de las unidades ópticas C — Unidad de discos flexibles D — Lector de tarjetas de memoria E — Auriculares F — Micrófono G — Puertos USB 2.0 H — Puerto FireWire ® (IEEE 1394) I — Puerta J — Botón de encendido con indicador K — Indicador de actividad del disco duro A — Indicador de encendido B — Selector de voltaje C — Conector del cable de alimentación D — Conector de ratón PS/2 E — Conector de teclado PS/2 F — Puerto serie G — Puerto paralelo H — Puerto de monitor VGA I — 4 Puertos USB 2.0 J — Red (Ethernet) K — Conector de micrófono L — Salida de línea de audio M — Entrada de línea de audio N — Módem (Entrada de línea RJ-11) B C I J A D E F G H I J K Recuperación del sistema Si necesita restaurar el software original de su PC, HP le proporciona una solución práctica en el mismo disco duro. Esta parte de la unidad de disco duro recibe el nombre de “partición de recuperación”. La partición de restauración ocupa cierto espacio en el disco duro. • Ya no tendrá que buscar esos CD extraviados. • Fácil de usar: sólo tiene que oprimir un botón para ejecutar la recuperación, sin tener que esperar a que la PC cargue los CD. • Restablezca el sistema y siga trabajando en muy poco tiempo: la PC puede restaurar la información directamente del disco duro más rápidamente. Puede crear un juego de CD o DVD de recuperación a partir de esta partición (sólo en algunos modelos). Consulte la documentación del usuario para obtener instrucciones completas. Sitio Web de soporte HP: http://www.hp.com/support Centro de asistencia HP Sitio Web para registro de productos HP: http://register.hp.com Argentina: 0-810-555-5520 Bolivia: 800-100247 Chile: 0-800-360-999 Colombia: 01-800-51-474-68368 (01-800-51-HP invent) Costa Rica: 0-800-011-0629 República Dominicana: 1-800-711-2884 Ecuador: Andinatel: 999119: 1-800-711-2884 Pacifitel: 1-800-225528: 1-800-711-2884 El Salvador: 800-1785: 1-800-711-2884 Guatemala: 1-800-999-5105 Honduras: 800-0-123: 1-800-711-2884 México: 01-800-4726684 Cd. de México: (55)5258-9922 Nicaragua: 164: 1-800-711-2884 Panama: 001-800-711-2884 Peru: 0-800-10111 Venezuela: 0-800-4746-8368 (0-800-HP invent)

Getting Started Guide The information in this document is subject to change without notice. Hewlett-Packard ® Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO ANY MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT OR SERVICE TO YOU. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA © 2000, 2003, 2004 Hewlett-Packard Development Company, L.P. All rights reserved. Hewlett-Packard is a registered trademark of Hewlett-Packard Company in the United States of America and other countries/regions. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098, and 4,907,093 licensed for limited viewing uses only. Other brand or product names are trademarks of their respective holders. HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law. Table of Contents iii Finding Answers to Commonly Asked Questions ............................ 1 Setting Up Your PC ......................................................................... 3 Putting Your PC Together................................................................................3 Safety and Comfort...................................................................................3 Connecting to the PC ................................................................................4 Turning On Your PC for the First Time..............................................................5 Setting Up and Connecting to Your Internet Account .........................................5 Upgrading Your 56k Modem .....................................................................6 Installing Software and Hardware Devices.......................................................6 Transferring Your Old PC Information and Files to Your New PC.....................7 Making Recovery Discs .............................................................................7 Using Desktop Icons......................................................................................7 Using HP Organize Software .....................................................................8 Using PC Help & Tools ..............................................................................8 Using the Keyboard ....................................................................... 9 Internet Keyboards....................................................................................9 Standard Keyboard ................................................................................11 Wireless Keyboard Set............................................................................11 Special Keyboard Buttons........................................................................12 Customizing the Buttons...........................................................................14 Getting Help................................................................................. 15 Recovering From Software Problems .............................................................15 Using the Onscreen Help and Support Center................................................15 Using Instant Support ..................................................................................16 Using Updates from HP ...............................................................................16 Getting Messages...................................................................................16 Turning Off Messages .............................................................................17 Re-Enabling Messages.............................................................................17 Table of Contents

HP Pavilion a620.me Desktop PC HP recommends Microsoft® Windows® XP ●Microsoft® Windows® XP Home Edition ●AMD Athlon™ XP 3000+ ●256MB DDR-SDRAM ●40GB Ultra DMA hard drive (5400rpm) ●Integrated Via UniChrome™ Graphics Up to 64MB shared video memory ●Combo DVD & 48x CD-writer ●10/100BT network interface ●IEEE 1394 Firewire Interface HP Pavilion a620.me Desktop PC HP recommends Microsoft® Windows® XP The product could differ from the images shown. © 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 06/04 http://www.hp.com Operating system Microsoft® Windows® XP Home Edition Processor AMD Athlon™ XP 3000+ 2.1GHz, 400MHz bus speed, Level 2 cache 512KB VIA KM400a chipset Memory 256MB DDR-SDRAM 2 DIMM sockets Max. memory : 2GB Storage 40GB Ultra DMA hard drive (5400rpm) incl. 5GB partition for system recovery Combo DVD & 48x CD-writer Floppy drive 3.5'' 1.44MB Communication High speed 56K modem 10/100BT network interface Video Integrated Via UniChrome™ Graphics Up to 64MB shared video memory Sound Integrated AC '97 sound solution (Speakers provided with Monitors) Accessories PS/2 keyboard and scroller mouse Monitors (buy separately): HP Pavilion f1903 19" LCD with external speakers HP Pavilion f1723 17" LCD with integrated speakers HP Pavilion f1523 15" LCD with integrated speakers HP v72 17" CRT with external speakers Ports & Expandability 4 expansion bays 1 AGP (free) 3 PCI (2 PCI free) 6 USB 2.0 ports (2 in front) 2 Firewire-IEEE-1394 (1 in front) 1 parallel port 1 serial port Front Audio Additional information P/N: PJ414AA #ABV UPC/EAN code: 829160498591 Weight Out of package: 18 kg Packed: 21 kg Dimensions Out of package: 381 x 191 x 410 mm Packed: 590 x 492 x 305 mm Warranty 1 year, carry in, parts and labour in country of purchase. A +2 years warranty extension is available. For more information, check with your HP reseller Software Microsoft® Word 2002 Microsoft® Works 7.0 Microsoft® Internet Explorer 6.0 Microsoft® Outlook® Express Adobe® Acrobat Reader 5.0 InterVideo WinDVD Creator Sonic™ RecordNow CD/DVD Microsoft® MovieMaker 2 HP Image Zone Microsoft® Windows® Media Player 9 Apple iTunes InterVideo WinDVD SE Special offer: for titles available at discounted prices, please check: www.mysoftwarechoice.com Internet & Online Easy access to Internet Service & Support HP Pavilion on-line user's guide HP Help HP Pavilion recovery partition (including possibility to recover system, applications and drivers separately) Optional re-allocation of recovery partition Recovery CD/DVD creation tool Symantec™ Norton AntiVirus™ 2004 (60-day liveupdate) Symantec™ Norton Personal Firewall™ 2003

HP Pavilion a608.uk Desktop PC HP recommends Microsoft® Windows® XP ●Microsoft® Windows® XP Home Edition ●Intel® Celeron® D Processor 325 ●256MB DDR-SDRAM ●40GB Ultra DMA hard drive (5400rpm) ●Integrated Intel® Extreme graphics Up to 64MB dynamically shared video memory ●Combo DVD & 48x CD-writer ●10/100BT network interface ●IEEE 1394 Firewire Interface HP Pavilion a608.uk Desktop PC HP recommends Microsoft® Windows® XP The product could differ from the images shown. © 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 06/04 http://www.hp.com Operating system Microsoft® Windows® XP Home Edition Processor Intel® Celeron® D Processor 325 2.53GHz, 533MHz bus speed, Level 2 cache 256KB Intel® 845GE chipset Memory 256MB DDR-SDRAM 2 DIMM sockets Max. memory : 2GB Storage 40GB Ultra DMA hard drive (5400rpm) incl. 5GB partition for system recovery Combo DVD & 48x CD-writer Floppy drive 3.5'' 1.44MB Communication High speed 56K modem 10/100BT network interface Video Integrated Intel® Extreme graphics Up to 64MB dynamically shared video memory Sound Integrated AC '97 sound solution (Speakers provided with Monitors) Accessories PS/2 keyboard and scroller mouse Monitors (buy separately): HP Pavilion f1903 19" LCD with external speakers HP Pavilion f1723 17" LCD with integrated speakers HP Pavilion f1523 15" LCD with integrated speakers HP v72 17" CRT with external speakers Ports & Expandability 4 expansion bays 1 AGP (free) 3 PCI (2 PCI free) 6 USB 2.0 ports (2 in front) 2 Firewire-IEEE-1394 (1 in front) 1 parallel port 1 serial port Front Audio Additional information P/N: PJ454AA #ABU UPC/EAN code: 829160506241 Weight Out of package: 18 kg Packed: 21 kg Dimensions Out of package: 381 x 191 x 410 mm Packed: 590 x 492 x 305 mm Warranty 1 year, pick-up and return, parts and labour. A +2 years warranty extension is available. For more information: For UK: www.hp.com/uk/warranty-extension; For Ireland: www.hp.com/ie/warranty-extension Software Microsoft® Works Suite 2004: Microsoft® Word 2002 Microsoft® Works 7.0 Microsoft® AutoRoute 2004 Microsoft® Encarta® Encyclopedia Standard 2004 Microsoft® Money Standard 2004 Microsoft® Picture It!® Photo Standard 9 Microsoft® Internet Explorer 6.0 Microsoft® Outlook® Express Adobe® Acrobat Reader 6.0 InterVideo WinDVD Creator Sonic™ RecordNow CD/DVD Microsoft® MovieMaker 2 HP Image Zone Microsoft® Windows® Media Player 9 Apple iTunes InterVideo WinDVD SE Special offer: for titles available at discounted prices, please check: www.mysoftwarechoice.com Internet & Online Easy Internet Signup with leading Internet Service Providers Service & Support HP Pavilion on-line user's guide HP Help HP Pavilion recovery partition (including possibility to recover system, applications and drivers separately) Optional re-allocation of recovery partition Recovery CD/DVD creation tool Symantec™ Norton AntiVirus™ 2004 (60-day liveupdate) Symantec™ Norton Personal Firewall™ 2003

Keyboard Clavier Mouse Souris Monitor Refer to setup instructions that came with your monitor. Moniteur Consulter la notice d’installation livrée avec votre moniteur. © 2004 Hewlett-Packard Development Company, L.P. Printed in www.hp.com hp pavilion f1903 1 2 3 A B C D A 4 5 B Speakers Refer to setup instructions that came with your speakers. Haut-parleurs Consulter la notice d’installation livrée avec vos haut-parleurs. Power Connection Connexion de l’alimentation électrique Modem Modem Power On Alimentation sous tension 1 2 3 4 5 6 7 hp pavilion f1903 1 2 3 A B C D A 4 5 B HP Pavilion home PC / Ordinateur personnel HP Pavilion Quick Setup Installation Rapide NOTE: Your components and connection locations may vary by model. REMARQUE : Les composants et l’emplacement des connexions peuvent varier selon le modèle. D E G K L M F H N A — Optical drives B — Optical drive Eject buttons C — Floppy drive D — Card reader E — Headphones F — Microphone G — USB 2.0 ports H — FireWire ® (IEEE 1394) port I — Door J — On button with Indicator K — Hard drive Activity light A — Power LED B — Voltage selector C — Power Cord connector D — PS/2 Mouse connector E — PS/2 Keyboard connector F — Serial port G — Parallel port H — VGA Monitor port I — 4 USB 2.0 ports J — LAN (Ethernet) K — Microphone connector L — Audio Line Out M — Audio Line In N — Modem (Line In RJ-11) Select models only: O — Digital Audio In P — Digital Audio Out Q — FireWire ® (IEEE 1394) port R — Side speaker port S — Rear speaker port T — Center speaker/subwoofer port B C I J A D E F G H I J K A — Lecteurs optiques B — Boutons d’éjection des lecteurs optiques C — Lecteur de disquette D — Lecteur de carte E — Écouteurs F — Microphone G — Ports USB 2.0 H — Port FireWire ® (IEEE 1394) I — Volet d’ouverture J — Bouton d’alimentation avec indicateur K — Témoin d’activité du disque dur G H I K D E L M Q J R T S O P A — DEL d’alimentation B — Sélecteur de tension C — Connecteur du cordon d’alimentation D — Connecteur pour souris PS/2 E — Connecteur pour clavier PS/2 F — Port série G — Port parallèle H — Port pour moniteur VGA I — 4 ports USB 2.0 J — Réseau local (Ethernet) K — Connecteur du microphone L — Sortie audio (Audio Line Out) M — Entrée audio (Audio Line In) N — Modem (connecteur RJ-11) Disponibles sur certains modèles uniquement : O — Entrée audio-numérique P — Sortie audio-numérique Q — Port FireWire ® (IEEE 1394) R — Port pour haut-parleurs latéraux S — Port pour haut-parleurs arrière T — Port pour haut-parleurs centraux/graves extrêmes Recovery, built-in HP has preinstalled the System Recovery software on the hard drive in case you need to recover the original software that came with your PC. • There are no CDs to lose – it’s on your hard drive. • It’s faster than traditional CD Recovery methods. • It’s easy. Just use Software Repair Wizard to begin. If you would still like a set of Recovery CDs, you can use this tool to create your own for future use. See your user documentation for complete instructions. A B C Matériel de réinstallation intégré HP a préalablement installé sur votre disque dur le logiciel Réinstallation système, au cas où vous devriez réinstaller les logiciels d’origine de votre ordinateur. • Vous ne risquez pas de perdre de CD — Tout est déjà installé sur votre disque dur. • Ce logiciel est plus rapide que les méthodes de réinstallation traditionnelles avec CD. • C’est facile. Vous n’avez qu’à lancer l’Assistant de réparation de logiciels. Si vous désirez quand même un jeu de CD de réinstallation, vous pouvez les créer avec cet outil et les mettre de côté. Vous trouverez des instructions complètes dans la documentation de l’utilisateur.

3 2 4 5 1 7 ©2004 Hewlett-Packard Development Company, L.P. Printed in . FPO i ii iii iv >20cm (8”) <1.5m (59”) l l 8 i ii iii iv ? 6 Keyboard and Mouse Monitor Refer to setup instructions that came with your monitor. Wireless option Refer to the setup instructions located in your mouse/receiver box. Speakers Refer to setup instructions that came with your speakers. Power Connection Modem Power On With graphics card hp pavilion f1903 1 2 3 A B C D A 4 5 B 1 2 3 4 5 6 hp pavilion f1903 1 2 3 A B C D A 4 5 B Subwoofer option 3a © 2004 Hewlett-Packard Development Company, L.P. Printed in www.hp.com HP Pavilion home PC Quick Setup OR NOTE: Your components and connection locations may vary by model. D E G K L M F H N A — Optical drives B — Optical drive Eject buttons C — Floppy drive D — Memory Card reader E — Headphones F — Microphone G — USB 2.0 ports H — FireWire ® (IEEE 1394) port I — Door J — On button with Indicator K — Hard drive Activity light A — Power LED B — Voltage selector C — Power Cord connector D — PS/2 Mouse connector E — PS/2 Keyboard connector F — Serial port G — Parallel port H — VGA Monitor port I — 4 USB 2.0 ports J — LAN (Ethernet) K — Microphone connector L — Audio Line Out M — Audio Line In N — Modem (Line In RJ-11) B C I J A D E F G H I J K G H I K D E L M Q J R T S O P Recovery, built-in HP has preinstalled the System Recovery software on the hard drive in case you need to recover the original software that came with your PC. • There are no CDs to lose – it’s on your hard drive. • It’s faster than traditional CD Recovery methods. • It’s easy. Just use Software Repair Wizard to begin. If you would still like a set of Recovery CDs, you can use this tool to create your own for future use. See your user documentation for complete instructions. A B C Select models only: O — Digital Audio In P — Digital Audio Out Q — FireWire ® (IEEE 1394) port R — Side speaker port S — Rear speaker port T — Center speaker/subwoofer port

Warranty and Support Guide Before contacting HP Customer Support Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name: ______________________________________________________ Model Number: _____________________________________________________ System or Product Number: ____________________________________________________ Serial Number: ______________________________________________________ Purchase Date: ______________________________________________________ Operating System: ____________________________________________________________ Type and Revision: ___________________________________________________________ 3 Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the User’s Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC on the Web at www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 5 If you have not solved the problem, call the HP Customer Care Center at the appropriate number below. Singapore: 6272 5300 Hours: M–F 8:30–9:30, Sat. 8:30–12:30 Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: M–F 9–6, Sat. 9–1 Indonesia: (21) 350-3408 Hours: M–F 8–5 Malaysia: 1-800-805-405 Hours: M–F 8:30–9:30, Sat. 8:30–12:30 Philippines: (2) 867-3551 Hours: M–F 8:30–9:30, Sat. 8:30–12:30 Thailand: (2) 353-9000 Hours: M–F 8:30–9:30, Sat. 8:30–12:30 Vietnam: Call your retailer. Hours are subject to change without notice. HP Support Web site: http://www.hp.com/support HP Registration Web site: http://www.hp.com/apac/register Software Support If you have questions about your software, call or visit your software vendor’s Web site. The appropriate number or Web address is listed below. Some of these Web addresses may be listed in the Favorites list found in your Internet Explorer browser. Phone and e-mail support may not exist if no information is given. For software not listed, the HP Customer Care Center provides 30-day limited support. All software titles, below, may not be included with your PC. Acrobat Reader by Adobe www.pacific.adobe.com/support/main.html GameChannel by WildTangent [email protected] www.wildtangent.com InterVideo www.intervideo.com/home Norton AntiVirus 2004 by Symantec www.symantec.com/region/reg_ap/servsupp.html Norton Personal Firewall by Symantec www.symantec.com/region/reg_ap/servsupp.html RecordNow! by Sonic (w/DVD-ROM or DVD+RW/+R option only) support.sonic.com/default.htm Simple Backup for My Pictures by Sonic www.sonic.com/products/simplebackup/default.asp

Technical Specifications Model a648hk PE496AA Processor & Speed 3.0HT GHz/800 Intel® Pentium® 4(P) Processor – PGA478 Chipset Intel® 848P Motherboard Oxford-UL6E (4PSD-LA) RAM 512/3200 MB 400 DDR SDRAM (2x256) Maximum 2 GB (2x1024MB DDR SDRAM) Sockets Two 184-pin DDR DIMMs Size 128, 256, 512 AND 1024 MB DDR DIMMs Free DIMM Sockets One Pairs Required No Type Supported JEDEC unbuffered DDR SDRAM DIMM specification Cache 16KB Data Cache + Trace Cache L1, 1MB L2 Integrated on Processor module Hard Drive 120 GB (7200 RPM) Optical Drive 8x DVD+R/RW Drive Transfer rates Write: Up to 24x (CD-R) Write: Up to 10x (CD-RW) Write: Up to 8x (DVD+R) Write: Up to 4x (DVD+RW) Read: Up to 40x (CD) Read: Up to 12x (DVD) Diskette Drive 3.5” (1.44MB) 9 in 1 Card Reader Compact Flash I/II, Memory Stick/PRO, MMC/SD, Smart Media, xD, Microdrive Fax/Data Modem V.92 56Kbps Fax Speed Up to 14.4Kbps Data Compression V.42 bis Error Correction V .42 EIA Fax Commands Class 1 Video Graphics AGP 8X Graphics Card Controller nVidia FX5100-64 Video Memory 64 MB DDR, not upgradeable Video Connectors Composite & S-Video - PAL TV Tuner TV Tuner Card w/FM Network Card 10/100 BaseT, Integrated 1394 Card IEEE-1394, Integrated Sound AC’97, 6 Channel, Integrated on MB Controller Realtek ALC658 Chassis Panther-Lite, 250PFC PSU USB Interface Specification USB 2.0 External I/O Rear Connectors 4= USB, 1=1394, Serial, Parallel, Line-In, Line-Out; Microphone External I/O Front Connectors 1= 1394, Line In, Microphone, Headphone, 9 in 1 Card Reader w/USB Expansion Slots (Total) 3= PCI Expansion Slots (FREE) 1= PCI Drive Bays (Total) Two 5.25” external, One 3.5” external, Two 3.5” internal Drive Bays (FREE) One 5.25” external, One 3.5” internal Keyboard/Mouse USB Wireless Internet command center; One-touch Internet keyboard, Wireless optical scrolling mouse Copyright Hewlett-Packard Co. 1994-2004 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

Technical Specifications Model a630cl PL343AA Processor & Speed AMD Athlon(B) XP2600+ 1.917 GHz/333 Chipset nForce2-IGP Motherboard Explorer4-GL6E (A7NBX-LA) RAM 256/3200 MB 400 DDR SDRAM (runs@333) Maximum 2 GB (2x1024MB DDR SDRAM) Sockets Two 184-pin DDR DIMMs Size 128, 256, 512 and 1024 MB DDR DIMMs Free DIMM Sockets One Pairs Required No Type Supported JEDEC unbuffered DDR SDRAM DIMM specification Cache 128 KB L1, 512 KB L2 Integrated on Processor module Hard Drive 80 GB (7200 RPM) Optical Drive DVD-ROM Drive: DVD (16x max.) / CD-ROM (48x max.) Average Random Access DVD =115ms / CD-ROM =95ms Transfer Rate DVD = 21.6/sec. / CD-ROM = 7.2MB/sec. Diskette Drive None 9 in 1 Card Reader Compact Flash I/II, Memory Stick/PRO, MMC/SD, Smart Media, xD, Microdrive Video Graphics AGP 8X Graphics Card Controller nVidia FX5200XT Video Memory 128 MB DDR, not upgradeable Video Connectors Composite & S-Video - PAL Network Card 10/100 BaseT, Integrated 1394 Card IEEE-1394, Integrated Sound AC’97, 6 Channel, Integrated on MB Controller Realtek ALC650F Chassis Panther-Lite, 250PFC PSU USB Interface Specification USB 2.0 External I/O Rear Connectors 4= USB, 1=1394, Serial, Parallel, Line-In, Line-Out; Microphone External I/O Front Connectors 1= 1394, Line In; Microphone, Headphone, 9 in 1 Card Reader w/USB Expansion Slots (Total) 3= PCI, 1=AGP Expansion Slots (FREE) 3= PCI Drive Bays (Total) Two 5.25” external, One 3.5” external, One 3.5” internal Drive Bays (FREE) One 5.25” external, One 3.5” external Keyboard/Mouse One-touch Enhanced Keyboard, PS/2 Optical scrolling mouse Copyright Hewlett-Packard Co. 1994-2004 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

Technical Specifications Model a608hk PE494AA Processor & Speed 2.8 GHz/400 Intel® Pentium® 4 Processor – PGA478 Chipset Intel® 845GV Motherboard Gamilla2-GL6E (MS-6577) RAM 256/3200 MB 400DDR SDRAM (runs@266 MHz) Maximum 2 GB (2x1024MB DDR SDRAM) Sockets Two 184-pin DDR DIMMs Size 128, 256, 512 AND 1024 MB DDR DIMMs Free DIMM Sockets One Pairs Required No Type Supported JEDEC unbuffered DDR SDRAM DIMM specification Cache 8KB Data Cache + Trace Cache L1, 512 KB L2 Integrated on Processor module Hard Drive 120 GB (7200 RPM) Optical Drive CD-RW/DVD-ROM Drive 48x32x16x48 48X- Write /32X - Re-write /16x- DVD Read 48X - CD-ROM Read Average Random Access DVD =115ms / CD-ROM =95ms Transfer Rate DVD = 21.6/sec. / CD-ROM = 7.2MB/sec. Diskette Drive 3.5” (1.44MB) 9 in 1 Card Reader Compact Flash I/II, Memory Stick/PRO, MMC/SD, Smart Media, xD, Microdrive Fax/Data Modem V.92 56Kbps Fax Speed Up to 14.4Kbps Data Compression V.42 bis Error Correction V .42 EIA Fax Commands Class 1 Video Graphics Intel® Extreme Graphics Controller Integrated w/845G Chipset Video Memory Dynamic up to 64MB UMA TV Tuner TV Tuner Card w/FM Network Card 10/100 BaseT, Integrated 1394 Card IEEE-1394, Integrated Sound AC’97, 6 Channel, Integrated on MB Controller Realtek ALC658 Chassis Panther-Lite, 250PFC PSU USB Interface Specification USB 2.0 External I/O Rear Connectors 4= USB, 1=1394, Serial, Parallel, Line-In, Line-Out; Microphone External I/O Front Connectors 1= 1394, Line In, Microphone, Headphone, 9 in 1 Card Reader w/USB Expansion Slots (Total) 3= PCI Expansion Slots (FREE) 1= PCI Drive Bays (Total) Two 5.25” external, One 3.5” external, Two 3.5” internal Drive Bays (FREE) One 5.25” external, One 3.5” internal Keyboard/Mouse One-touch Enhanced Keyboard, PS/2 Optical scrolling mouse Copyright Hewlett-Packard Co. 1994-2004 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

Technical Specifications Model a610d PL478AA Processor & Speed AMD Sempron 2800 + 2.0GHz (T)462 Chipset VIA KM400A Motherboard Kelut-GL6E (A7V8X-LA) RAM 256/3200 MB 400DDR SDRAM (runs@333) Maximum 2 GB (2x1024MB DDR SDRAM) Sockets Two 184-pin DDR DIMMs Size 128, 256, 512 AND 1024 MB DDR DIMMs Free DIMM Sockets One Pairs Required No Type Supported JEDEC unbuffered DDR SDRAM DIMM specification Cache 128 KB L1, 512 KB L2 Integrated on Processor module Hard Drive 40 GB (5400 RPM) Optical Drive DVD-ROM Drive: DVD (16x max.) / CD-ROM (48x max.) Access Speed DVD =115ms / CD-ROM =95ms Transfer Rate DVD = 21.6/sec. / CD-ROM = 7.2MB/sec. Diskette Drive 3.5” (1.44MB) Video Graphics AGP 8X, Integrated Controller Integrated w/Via KM400 Chipset Video Memory 64MB UMA Network Card 10/100 BaseT, Integrated 1394 Card IEEE-1394, Integrated Sound AC’97, 6 Channel, Integrated on MB Controller Realtek ALC658 Chassis Panther-Lite, 250HV PSU USB Interface Specification USB 2.0 External I/O Rear Connectors 4= USB, 1=1394, Serial, Parallel, Line-In, Line-Out; Microphone External I/O Front Connectors 2=USB, 1= 1394, Line In, Microphone, Headphone Expansion Slots (Total) 3= PCI, 1=AGP Expansion Slots (FREE) 3= PCI, 1=AGP Drive Bays (Total) Two 5.25” external, One 3.5” external, One 3.5” internal Drive Bays (FREE) One 5.25” external, One 3.5” external Keyboard/Mouse One-touch Enhanced Keyboard, PS/2 Optical scrolling mouse Copyright Hewlett-Packard Co. 1994-2004 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

Technical Specifications Model a600d PE465AA Processor & Speed 2.53 GHz/533 Intel® Celeron® (P) 325 Processor – PGA478 Chipset Intel® 845GV Motherboard Gamilla2-GL6E (MS-6577) RAM 256/3200 MB 400DDR SDRAM (runs@333 MHz) Maximum 2 GB (2x1024MB DDR SDRAM) Sockets Two 184-pin DDR DIMMs Size 128, 256, 512 AND 1024 MB DDR DIMMs Free DIMM Sockets One Pairs Required No Type Supported JEDEC unbuffered DDR SDRAM DIMM specification Cache 16KB Data Cache + Trace Cache L1, 256 KB L2 Integrated on Processor module Hard Drive 40 GB (5400 RPM) Optical Drive DVD-ROM Drive: DVD (16x max.) / CD-ROM (48x max.) Average Random Access DVD =115ms / CD-ROM =95ms Transfer Rate DVD = 21.6/sec. / CD-ROM = 7.2MB/sec. Diskette Drive None Video Graphics Intel® Extreme Graphics Controller Integrated w/845G Chipset Video Memory Dynamic up to 64MB UMA Network Card 10/100 BaseT, Integrated 1394 Card IEEE-1394, Integrated Sound AC’97, 6 Channel, Integrated on MB Controller Realtek ALC658 Chassis Panther-Lite, 250HV PSU USB Interface Specification USB 2.0 External I/O Rear Connectors 4= USB, 1=1394, Serial, Parallel, Line-In, Line-Out; Microphone External I/O Front Connectors 2= USB, 1= 1394, Line In, Microphone, Headphone Expansion Slots (Total) 3= PCI Expansion Slots (FREE) 3= PCI Drive Bays (Total) Two 5.25” external, One 3.5” external, Two 3.5” internal Drive Bays (FREE) One 5.25” external, One 3.5” external, One 3.5” internal Keyboard/Mouse One-touch Enhanced Keyboard, PS/2 Optical scrolling mouse Copyright Hewlett-Packard Co. 1994-2004 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

Technical Specifications Model a618l PE464AA Processor & Speed 2.8 GHz/400 Intel® Pentium® 4 Processor – PGA478 Chipset Intel® 845GV Motherboard Gamilla2-GL6E (MS-6577) RAM 256/3200 MB 333DDR SDRAM (runs@266 MHz) Maximum 2 GB (2x1024MB DDR SDRAM) Sockets Two 184-pin DDR DIMMs Size 128, 256, 512 AND 1024 MB DDR DIMMs Free DIMM Sockets One Pairs Required No Type Supported JEDEC unbuffered DDR SDRAM DIMM specification Cache 8KB Data Cache + Trace Cache L1, 512 KB L2 Integrated on Processor module Hard Drive 40 GB (5400 RPM) Optical Drive CD-RW Drive: 48x-Write / 32X-Re-write/CD-ROM speed =48x max. Average Random Access 110ms Transfer Rate 6.0MB/sec. Diskette Drive None 9 in 1 Card Reader Compact Flash I/II, Memory Stick/PRO, MMC/SD, Smart Media, xD, Microdrive Fax/Data Modem V.92 56Kbps Fax Speed Up to 14.4Kbps Data Compression V.42 bis Error Correction V .42 EIA Fax Commands Class 1 Video Graphics Intel® Extreme Graphics Controller Integrated w/845G Chipset Video Memory Dynamic up to 64MB UMA Network Card 10/100 BaseT, Integrated 1394 Card IEEE-1394, Integrated Sound AC’97, 6 Channel, Integrated on MB Controller Realtek ALC658 Chassis Panther-Lite, 250HV PSU USB Interface Specification USB 2.0 External I/O Rear Connectors 4= USB, 1=1394, Serial, Parallel, Line-In, Line-Out; Microphone External I/O Front Connectors 1= 1394, Line In, Microphone, Headphone, 9 in 1 Card Reader w/USB Expansion Slots (Total) 3= PCI Expansion Slots (FREE) 2= PCI Drive Bays (Total) Two 5.25” external, One 3.5” external, Two 3.5” internal Drive Bays (FREE) One 5.25” external, One 3.5” internal Keyboard/Mouse One-touch Enhanced Keyboard, PS/2 Optical scrolling mouse Copyright Hewlett-Packard Co. 1994-2004 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.