HP Pavilion m9402f Manuals

有限保修和支持指南 在与 HP 客户服务中心联系之前，请务必准备好以下信息。 您不妨花几分钟时间将您的产品信息写在下面以备将来参考之用。 通过“帮助和支持中心”可查看列表中的前四项（型号、产品编号、序列号和软件版本编号）。 单击 Windows Vista 开始按钮、帮助和支持，然后单击系统信息。 型号： _____________________________________________________________________________ 系统（产品）编号： _________________________________________________________________ 序列号： ___________________________________________________________________________ 软件版本编号： _____________________________________________________________________ 操作系统： _________________________________________________________________________ 购买日期： _________________________________________________________________________ 硬件有限保修 HP 产品 保修期 硬件 三 (3) 年有限保修 对于新机用户的热线支持 三十 (30) 天 一般条款 该 HP 硬件有限保修向客户提供了来自 Hewlett-Packard（制 造商）的明确的有限保修权利。请参阅 HP 网站以获得有限 保修权利的详细介绍。除此之外，您可能还具有在适用的 地方法律或与 HP 签署的特别书面协议下应享有的其他法 律权利。 HP 不做任何其他书面或口头的明确保修或条件。除在 本有限保修中声明者外，HP 概不承担其他任何保修或 条件。除美国之外，在当地司法辖区适用的法律所允 许的范围内，HP 概不承担任何默示担保或条件，包括 任何适销性和适合特定用途的默示担保。对于发生在 美国的交易，任何有关适销性、质量满意程度或适合 特定用途的默示担保或条件均限于上述明确规定的保 修期限之内。有些州、国家/地区不允许对默示保修的 期限加以限定，也不允许对消费产品造成的偶然损害 或必然损害进行排除及限制。在这些州、国家/地区， 本有限保修中的排除或限制条款并不适用。 对于发生在澳大利亚和新西兰的消费交易，本声明中 的保修条款（除法律许可范围外）并不排除、限制或 修改销售本产品所适用的强制性法定权利。 本声明中的有限保修条款（除法律许可范围外）并 不排除、限制或修改销售本产品所适用的强制性法 定权利。 该有限保修适用于所有国家/地区。根据该有限保修规定的 条款和条件，在 HP 或其授权服务商为同一产品型号提供服 务的国家/地区，该有限保修也同样适用。 根据 HP 全球有限保修计划，在一个国家/地区购买的产品 可以到 HP 或其授权服务商为同一产品型号提供服务的其他 国家/地区进行保修，保修条款同样有效。保修条款、服务 供应以及服务响应时间可能会因国家/地区不同而有所差 异。标准保修服务的响应时间会受到当地备用零件可用性的 制约。在这种情况下，请向 HP 授权服务商咨询以获取详细 信息。 HP 不负责缴纳转运产品过程中所产生的关税或其他税款。 转运产品应遵守美国或其他政府部门规定的出口控制。 此有限保修仅适用于由 Hewlett-Packard 公司及其全球分 支机构、合作伙伴、授权分销商或国家/地区分销商（在本 有限保修中统称为 ”HP”）销售的或租赁的 HP 或 Compaq 品牌具有此有限保修的硬件产品（在本有限保修中统称为 “HP 硬件产品”）。术语“HP 硬件产品”仅限于硬件组件 和所需的固件。术语“HP 硬件产品”不包含任何软件应用 程序或程序，也不包含任何非 HP 品牌的产品或非 HP 品牌 的外围设备。除 HP 硬件产品之外的所有非 HP 品牌产品或 非 HP 品牌的外围设备（如外部存储子系统、显示器、打印 机以及其他外围设备）均按“原样”提供，而 HP 不承担保 修义务。不过，这些产品各自的制造商、供货商或发行商可 能直接向您提供他们的保修服务。 2 3 在有限保修期内，HP 向您保证在正常使用情况下，您从 HP 购买或租赁的 HP 硬件产品不存在材料或工艺方面的瑕 疵。有限保修期自您从 HP 购买或租赁 HP 硬件产品的日期 开始，或者是从 HP 完成安装的日期开始。写有销售或交货 日期的收据可表明您购买或租赁产品的日期，是您购买或租 赁日期的凭证。当您接受保修服务时，您需要提供购买或租 赁凭证。在有限保修期内，如果您的 HP 硬件产品需要维 修，则可获得本文档条款和条件下规定的硬件保修服务。 除非另有声明，在当地法律许可的范围内，我们可能使用新 材料、也可能使用在性能和可靠性方面与新材料相当的旧材 料生产新的 HP 硬件产品。HP 在维修或更换 HP 硬件产品 时，可能：(a) 使用新的或在性能和可靠性方面与新产品相 当的旧产品或部件，或 (b) 使用与已经停产的原始产品相当 的产品。更换的产品或部件在一定时期内保证没有材料或工 艺方面的瑕疵。这个时期可以是 90 天，也可以是被更换或 被装入的 HP 硬件产品尚余的有限保修期，两者中取其较长 的期限。 有限保修期内，HP 将自行决定维修或者更换在材料或工艺 方面存在瑕疵的任何组件或硬件产品。按照有限保修条款 拆除的任何组件或硬件产品都归 HP 所有。在 HP 硬件产品 反复发生故障这类罕有的情况下，HP 将自行决定向您提 供：(a) HP 选择的与您的 HP 硬件产品相同或性能等同的更 换部件，或 (b) 不更换部件，但将按照您的购买价格或租赁 价格（不含利息）给您退款。这是为有瑕疵的产品提供的全 部补偿。 除外条款 HP 不保证该产品的操作能够不间断或不出现任何故 障。HP 概不负责未按 HP 硬件产品的说明书操作而造 成的损失。 该有限保修不适用于耗材或消耗性部件，也不适用于任何序 列号缺失或污损的产品，以及因下列事由而造成缺陷的产 品：(a) 由意外、使用不当、误用、污染、不当维护或维护 不足或其他外部原因引起；(b) 不按照产品附带的用户文 档中声明的使用参数进行的操作引起；(c) 由 HP 以外的提 供商提供的软件、接口、部件或耗材引起；(d) 由不当的现 场准备或维护引起；(e) 感染病毒；(f) 在运输途中发生的丢 失或损坏；(g) 由 (i) HP 或 (ii) HP 授权服务提供商以外的 人员进行的修改或维修引起，或 (iii) 您所在国家/地区提供 HP 技术支持，但是由您自行安装最终用户可更换的 HP 部 件/HP 认可部件（如果有）而引起。 为预防可能发生的故障、修改或数据丢失，HP 预先提 醒您：请定期备份您存储在硬盘或其他存储设备上的 数据。返回任何需要维修的部件前，请确保备份所有 数据并删除任何保密的、私用的或个人的信息。对于 维修过程中程序、数据或可移动存储媒体的损坏或丢 失，HP 不负任何责任。除生产该产品时 HP 所安装的 软件之外，HP 不负责恢复或重新安装任何程序或数 据。返回的需要维修的部件，经维修后硬盘上的数据 可能会被删除，并且已安装的程序可能会还原至出厂 状态。 唯一补偿 在当地法律适用的范围内，自您购买或租赁 HP 硬件 产品之后，这些条款和条件就构成了您与 HP 之间完 整且唯一的保修协议。这些条款和条件将取代您在购 买或租赁 HP 硬件产品之前的所有协议或陈述（包括 由 HP、HP 代理、HP 员工为您提供的关于购买或租 赁 HP 硬件产品的 HP 销售手册或建议）。除非是由 HP 的授权代表签字的书面更改，否则任何对该有限保修条 款的更改都是无效的。 有限责任 如果 HP 硬件产品无法按照上文所述情况正常使用， 那么该有限保修条款明确规定 HP 的最大责任不超过 您购买该产品所支付的价格，或维修/更换任何在正常 使用条件下无法运行的硬件组件所花费的成本。

Guida alla risoluzione dei problemi e alla manutenzione Le sole garanzie per i prodotti e servizi Hewlett-Packard sono esposte nei documenti che accompagnano tali prodotti e servizi. Le informazioni qui contenute non potranno in alcun modo essere interpretate come costituenti un’ulteriore garanzia. HP non sarà responsabile per eventuali omissioni o errori tecnici o editoriali contenuti nel presente documento. HP non si assume alcuna responsabilità in relazione all’utilizzo o all’affidabilità del proprio software su apparecchiature non fornite da HP. Questo documento contiene informazioni riservate protette da copyright. È vietato fotocopiare, riprodurre o tradurre in un’altra lingua questo documento, per intero o parzialmente, senza previo consenso scritto di HP. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA Copyright © 2005–2008 Hewlett-Packard Development Company, L.P. Questo prodotto dispone di una tecnologia per la tutela del copyright, protetta da alcuni brevetti statunitensi e da altri diritti di proprietà intellettuale. Questa tecnologia per la tutela del copyright può essere usata solo con l’autorizzazione della Macrovision ed è destinata esclusivamente all’uso domestico e ad altri usi con pagamento in base ai consumi secondo opportune limitazioni, salvo diversa autorizzazione della Macrovision. È vietata qualsiasi operazione di retroingegnerizzazione o di disassemblaggio. Microsoft e Windows sono marchi depositati statunitensi della Microsoft Corporation. Il logo Windows è un marchio registrato della Microsoft Corporation negli Stati Uniti e in tutti gli altri paesi/regioni. HP incoraggia un uso legittimo delle tecnologie e non approva l’uso dei suoi prodotti per fini diversi da quelli consentiti dalle leggi in materia di copyright. Le informazioni contenute nel presente documento sono soggette a modifica senza preavviso. Sommario iii Sommario Manutenzione..........................................................................................1 Creazione di dischi di backup .................................................................................1 Creazione di dischi per il ripristino di sistema............................................................1 Eliminazione di programmi non utilizzati...................................................................2 Uso di Windows Update.........................................................................................2 Controllo dei programmi eseguiti automaticamente all’avvio........................................2 Esecuzione del programma Pulitura disco..................................................................2 Esecuzione manuale della Pulitura disco...............................................................2 Pianificazione dell’esecuzione automatica di Pulitura disco.....................................2 Esecuzione dell’Utilità di deframmentazione dischi .....................................................3 Verifica degli errori nell’unità disco rigido.................................................................3 Spazio disponibile sul disco rigido ...........................................................................3 Protezione del computer da polvere e sporco.............................................................4 Pulizia del computer e del monitor.......................................................................4 Pulizia di tastiera e mouse ..................................................................................4 Risoluzione dei problemi del computer.....................................................5 Audio ...................................................................................................................5 Unità CD e DVD.....................................................................................................7 Video....................................................................................................................9 Schermo (Monitor)................................................................................................10 Unità disco rigido.................................................................................................11 Installazione dell’hardware....................................................................................11 Accesso a Internet ................................................................................................13 Tastiera e mouse ..................................................................................................15 Alimentazione......................................................................................................18 Prestazioni...........................................................................................................19 Dispositivi wireless Bluetooth..................................................................................20 Problematiche varie ..............................................................................................21 Risoluzione dei problemi software .........................................................22 Riparazioni software.............................................................................................22 Riavvio del computer ............................................................................................22 Spegnimento del computer ....................................................................................22 Aggiornamento dei driver .....................................................................................22 Ripristino configurazione di sistema Microsoft..........................................................23 Reinstallazione di programmi software e driver hardware .........................................23 Ripristino di sistema ..............................................................................................24 Creazione di dischi di ripristino .............................................................................24 Opzioni di ripristino del sistema.............................................................................25 Esecuzione del ripristino di sistema dal disco rigido.............................................25 Avvio del ripristino di sistema con i dischi di ripristino..........................................26

Limited Warranty and Support Guide Guide de support et garantie limitée Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center. Click the Windows Vista start button, Help and Support, and then click System Information. Model Number: ____________________________________________________________________ System (Product) Number: ___________________________________________________________ Serial Number: _____________________________________________________________________ Software Build Number: _____________________________________________________________ Operating System: __________________________________________________________________ Purchase Date: _____________________________________________________________________

Troubleshooting and Maintenance Guide Guide de dépannage et de maintenance Handleiding voor probleemoplossing en onderhoud Troubleshooting and Maintenance Guide The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA Copyright © 2005–2008 Hewlett-Packard Development Company, L.P. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited pay-per-view viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The Windows logo is a trademark or registered trademark of Microsoft Corporation in the United States and/or other countries/regions. HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law. The information in this document is subject to change without notice.

Getting Started The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA Copyright © 2000–2007 Hewlett-Packard Development Company, L.P. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited pay-per-view viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Microsoft and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The Windows logo and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries/regions. HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law. The information in this document is subject to change without notice. Table of Contents iii Table of Contents Getting Help ............................................................................................1 Finding Onscreen Guides........................................................................................1 Finding Guides on the Web.....................................................................................1 Using the Onscreen Help and Support Center............................................................2 Using the PC Help & Tools Folder.............................................................................2 Using the hardware diagnostic tools ....................................................................2 Using HP Total Care Advisor Software ......................................................................3 Turning On the Computer for the First Time ..............................................5 Turning Off the Computer........................................................................................6 Using Shut Down...............................................................................................6 Using Lock........................................................................................................7 Using Sleep mode .............................................................................................7 Using Hibernate mode .......................................................................................8 Automatic Sleep, Hibernate, or Away mode .........................................................9 Restarting the Computer ..........................................................................................9 Connecting to the Internet......................................................................................10 Using the Computer with Safety and Comfort...........................................................11 Setting Up User Accounts ......................................................................................11 Protecting the Computer ........................................................................................12 Using passwords .............................................................................................13 Using antivirus software....................................................................................14 Using firewall software.....................................................................................14 Configuring the computer for automatic Microsoft software updates.......................15 Installing critical security updates.......................................................................16 Guidelines for Installing Software and Hardware Devices..........................................16 Transferring Files and Settings from an Old Computer to a New Computer..................17 iv Getting Started (features vary by model) Using the Keyboard...............................................................................19 Identifying Keyboard Features................................................................................19 Alphanumeric keys ..........................................................................................19 Function keys ..................................................................................................20 Edit keys.........................................................................................................20 Arrow keys .....................................................................................................21 Numeric keys..................................................................................................21 Keyboard indicators ........................................................................................22 Special keyboard buttons .................................................................................22 Identifying Special Keyboard Buttons ......................................................................23 Customizing the keyboard buttons .....................................................................25 Keyboard Shortcuts...............................................................................................26 Wireless Mouse and Keyboard Troubleshooting.......................................................26 Synchronizing a wireless mouse and keyboard ...................................................26 Using the Mouse ....................................................................................29 Using the Mouse Buttons .......................................................................................30 Scrolling.........................................................................................................30 Autoscrolling...................................................................................................30 Panning..........................................................................................................31 Changing Mouse Settings......................................................................................31 Switching mouse button functions.......................................................................31 Changing mouse pointer speed.........................................................................31 Changing the double-click speed.......................................................................32 Turning on the ClickLock option.........................................................................32 Changing the scroll wheel speed.......................................................................32 Wireless Mouse and Keyboard Troubleshooting.......................................................33

有限保固及支援手冊 Limited Warranty and Support Guide 有限保固及支援手冊 在連絡「HP 顧客貼心服務」之前，請務必備妥下列資訊。 請撥冗寫下您的產品資訊以備不時之需。 可透過「說明及支援中心」來檢視清單中的前四個項目（型號、產品編號、序號和軟體組建編 號）。按一下 [Windows Vista 開始按鈕]、[說明及支援]，然後按一下 [系統資訊]。 型號： __________________________________________________________________________________ 系統 （產品）編號： _____________________________________________________________________ 序號： __________________________________________________________________________________ 軟體組建編號： _________________________________________________________________________ 作業系統： ______________________________________________________________________________ 購買日期： ______________________________________________________________________________ 法律事項 硬體有限保固 HP 產品 保固期間 硬體 一 (1) 年有限保固* 電話協助（讓您操作順暢） 三十 (30) 天 *某些國家或地區的保固期限可能較長。請洽詢此產品的零 售商或 HP 網站：http://www.hp.com 一般條款 本「HP 硬體有限保固」係由 Hewlett-Packard（製造商）授 與您（顧客）之明示有限保固權利。如需關於您的有限保固 應得權益之更多說明，請參閱 HP 的網站。此外，在當地適 用法律或與 HP 簽訂的特殊合約下，您可能也擁有其他法定 權利。 HP 不明示或默示其他保固或條件，不論其為口頭或書 面形式；且 HP 明示否認非本「有限保固」內陳述的 所有擔保和條件。在美國司法權以外的當地法律許可 範圍下，HP 否認所有默示保固或條件，包括購買及特 定目的之適用性的任何默示保固。對於在美國境內發 生的所有交易，特定目的之購買、品質滿意程度及適 用性的任何默示保固或條件皆限於上述明示保固的期 限。某些州或國家/地區不允許限制默示保固可持續的 時間、或例外條款、或對消費者產品意外或衍生的損 壞之限制。在這些州或國家/地區，本「有限保固」的 某些例外條款或限制可能不適用於您。 對於在澳洲和紐西蘭發生的消費者交易，本聲明中包 含之有限保固條款，除法律允許之範圍外，不排除、 禁止或修改適用於本產品交易的強制法定權利，且是 強制法定權利外的適用條件。 本聲明中包含之有限保固條款，除法律允許之範圍 外，不排除、禁止或修改適用於本產品交易的強制法 定權利，且是強制法定權利外的適用條件。 本「有限保固」適用於所有國家/地區，而且可能會在 HP 或 其授權服務供應商遵照本「有限保固」陳述的條款和條件提 供相同產品型號的保固服務之任何國家/地區實行。 根據 HP「全球有限保固」(Global Limited Warranty) 方案， 顧客可能會在某一國家/地區購買產品，然後將產品轉移到 HP 或 HP 授權的服務供應商有提供相同產品型號之服務的 其他國家/地區，而保固並不會因此作廢。保固條款、是否 有提供服務和服務回應時間可能會依各國家/地區而有所不 同。標準保固服務的回應時間會因當地是否可立即取得零件 而有所變動。詳情請洽您的 HP 授權服務供應商。 HP 不負責承擔在轉移產品時可能要支付的進出口關稅或特 定稅款。產品的轉移可能會受到美國或其他政府發佈的出口 管制所約束。 本「有限保固」僅適用於有提供本「有限保固」的 Hewlett-Packard 公司、其全球附屬公司、分公司、授權經 銷商或國家/地區銷售商（在本「有限保固」中統稱為 「HP」）所銷售或出租的 HP 廠牌與 Compaq 廠牌的硬體 產品（在本「有限保固」中統稱為「HP 硬體產品」）。 「HP 硬體產品」一詞的使用僅限於硬體組件與所需的韌 體。「HP 硬體產品」一詞「不」包括任何軟體應用程式或 程式，亦不包括非HP 產品或非 HP 廠牌的週邊設備。 「HP 硬體產品」以外的所有非 HP 產品或非 HP 廠牌的週邊 設備 － 例如：外接式儲存子系統、顯示器、印表機及其他 週邊設備 － 係依「現況」提供，HP 概不做出任何擔保。 不過，非 HP 的製造商與供應商或發行商可能會直接為您提 供其專屬的保固。 2

疑難排解與維護手冊 Hewlett-Packard 產品和服務的唯一擔保列於隨產品和服務所附的明示保證聲明中。本文件的任何 部分都不可構成任何額外的擔保。HP 不負責本文件在技術上或編輯上的錯誤或疏失。 對於在非 HP 提供的設備上使用其軟體的情況下，HP 概不負責。 本文件包含的專屬資訊受到著作權法所保護。未經HP 事先書面許可，不得影印、複製本文件之 任何部分，或將其翻譯成其他語言。 Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA Copyright © 2005–2008 Hewlett-Packard Development Company, L.P. 本產品採用受美國專利權和智慧財產權保護的版權保護技術。此版權保護技術的使用需經 Macrovision 授權，且僅限於家庭和其他受限的收費觀賞使用。未經 Macrovision 授權，不得 在其他場合使用。嚴格禁止反工程或反向組譯。 Microsoft 和 Windows 為 Microsoft Corporation 的美國註冊商標。 Windows 標誌是 Microsoft Corporation 在美國和/ 或其他國家/ 地區的商標或註冊商標。 HP 支持您合法使用科技，但不認可或鼓勵在違反著作權法的情況下使用我方產品。 本文件所包含之資訊可隨時更改，恕不另行通知。 目錄 iii 目錄 維護.........................................................................................................1 製作資料備份光碟..................................................................................................1 建立系統復原光碟..................................................................................................1 移除不使用的程式..................................................................................................2 使用 Windows Update ...........................................................................................2 檢查開機時自動執行的程式.....................................................................................2 執行磁碟清理程式..................................................................................................2 手動執行磁碟清理.............................................................................................2 排定自動執行磁碟清理的時間.............................................................................2 執行磁碟重組工具程式...........................................................................................3 檢查硬碟錯誤........................................................................................................3 了解硬碟空間........................................................................................................3 保持電腦遠離灰塵..................................................................................................4 清潔電腦和顯示器.............................................................................................4 清潔鍵盤和滑鼠................................................................................................4 電腦問題疑難排解........................................................................................5 音訊.....................................................................................................................5 CD 和 DVD 光碟機.................................................................................................7 視訊.....................................................................................................................9 螢幕（顯示器）...................................................................................................10 硬碟...................................................................................................................11 硬體安裝.............................................................................................................11 連線上網.............................................................................................................13 鍵盤和滑鼠..........................................................................................................15 電源...................................................................................................................18 效能...................................................................................................................19 藍芽無線裝置......................................................................................................20 其他事項.............................................................................................................21 修復軟體問題............................................................................................22 軟體修復簡介......................................................................................................22 重新開機.............................................................................................................22 關閉電腦.............................................................................................................22 更新驅動程式......................................................................................................22 Microsoft 系統還原...............................................................................................23 重新安裝軟體程式與硬體驅動程式.........................................................................23 系統復原.............................................................................................................24 建立復原光碟......................................................................................................24 系統復原選項......................................................................................................25 從硬碟啟動系統復原........................................................................................25 從復原光碟啟動系統復原.................................................................................26

Limited Warranty and Support Guide Guide de support et garantie limitée Beperkte garantie en ondersteuningsgids Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center. Click the Windows Vista start button, Help and Support, and then System Information. Model Number: ____________________________________________________________________ System (Product) Number: ___________________________________________________________ Serial Number: _____________________________________________________________________ Software Build Number: _____________________________________________________________ Operating System: __________________________________________________________________ Purchase Date: _____________________________________________________________________ 2 Hardware Limited Warranty HP Product Duration Hardware Two-year limited warranty Software One-year technical support General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from Hewlett-Packard, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP. HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL, AND HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL TRANSACTIONS OCCURRING IN THE UNITED STATES, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. This Limited Warranty is applicable in all countries/regions and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this Limited Warranty. Under the HP Global Limited Warranty program, products purchased in one country/region may be transferred to another country/region, where HP or its authorized service providers offer warranty service for the same product model number, without voiding the warranty. Warranty terms, service availability, and service response times may vary from country/region to country/region. Standard warranty service response time is subject to change due to local parts availability. If so, your HP authorized service provider can provide you with details. HP is not responsible for any tariffs or duties that may be incurred in transferring the products. Transfer of the products may be covered by export controls issued by the United States or other governments. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (collectively referred to in this Limited Warranty as “HP”) with this Limited Warranty. The term “HP Hardware Product” is limited to the hardware components and required firmware. The term “HP Hardware Product” DOES NOT include any software applications or programs; non-HP products or non–HP-branded peripherals. All non-HP products or non–HP-branded peripherals external to the HP Hardware Product — such as external storage subsystems, displays, printers, and other peripherals — are provided “AS IS” without HP warranty. However, non-HP manufacturers and suppliers or publishers may provide their own warranties directly to you. HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving warranty service. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP Hardware Product is required within the Limited Warranty Period.