HP ProLiant BL660c Gen9 Manuals

HP ProLiant BL660c Gen9 Server Blade Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. Part Number: 798323-001 June 2015 Edition: 1 © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S. registered trademarks of Microsoft group of companies. Intel® and Xeon® are trademarks of Intel Corporation in the United States and other countries. microSD is a trademark or registered trademark of SD-3C in the United States, other countries or both. Contents 3 Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ............................................................................................................................ 5 Illustrated parts catalog ............................................................................................................... 15 Server blade components ............................................................................................................................ 15 Removal and replacement procedures ........................................................................................... 22 Required tools ............................................................................................................................................ 22 Safety considerations .................................................................................................................................. 22 Preventing electrostatic discharge ...................................................................................................... 22 Server blade warnings and cautions .................................................................................................. 22 Symbols on equipment ...................................................................................................................... 23 Server blade preparation ............................................................................................................................ 23 Power down the server blade ............................................................................................................ 23 Remove the server blade ................................................................................................................... 24 Installing a server blade .................................................................................................................... 25 Access panel ............................................................................................................................................. 26 Drive blank ................................................................................................................................................ 27 Drive ......................................................................................................................................................... 27 Enclosure connector covers ......................................................................................................................... 28 Mezzanine assembly .................................................................................................................................. 29 Mezzanine options ..................................................................................................................................... 30 FlexibleLOM .............................................................................................................................................. 32 Storage controller ....................................................................................................................................... 33 Heatsink blank ........................................................................................................................................... 34 DIMM baffles ............................................................................................................................................. 35 DIMMs ...................................................................................................................................................... 37 HP Smart Storage Battery ............................................................................................................................ 38 Drive backplane ......................................................................................................................................... 39 System battery ........................................................................................................................................... 40 Heatsink .................................................................................................................................................... 41 Processor................................................................................................................................................... 43 System board ............................................................................................................................................ 47 HP Trusted Platform Module......................................................................................................................... 54 Troubleshooting .......................................................................................................................... 55 Troubleshooting resources ........................................................................................................................... 55 Diagnostic tools .......................................................................................................................... 56 Product QuickSpecs .................................................................................................................................... 56 HP iLO ...................................................................................................................................................... 56 Active Health System ........................................................................................................................ 57 HP ProLiant Pre-boot Health Summary ................................................................................................. 57 Integrated Management Log .............................................................................................................. 58 HP UEFI System Utilities............................................................................................................................... 58 Using HP UEFI System Utilities ........................................................................................................... 58 Embedded Diagnostics option ........................................................................................................... 59 Re-entering the server serial number and product ID ............................................................................. 59 Contents 4 HP Insight Diagnostics ................................................................................................................................ 60 HP Insight Diagnostics survey functionality .......................................................................................... 60 HP Insight Remote Support .......................................................................................................................... 60 USB support .............................................................................................................................................. 60 External USB functionality ................................................................................................................. 61 HP Smart Storage Administrator ................................................................................................................... 61 Automatic Server Recovery .......................................................................................................................... 62 Component identification ............................................................................................................. 63 Front panel components .............................................................................................................................. 63 Front panel LEDs and buttons ....................................................................................................................... 63 Power fault LEDs ............................................................................................................................... 64 Serial label pull tab information ......................................................................................................... 64 Drive numbering ........................................................................................................................................ 65 Hot-plug drive LED definitions ...................................................................................................................... 65 System board components .......................................................................................................................... 66 System maintenance switch ............................................................................................................... 67 Mezzanine connector definitions ....................................................................................................... 67 DIMM slot locations .......................................................................................................................... 68 DIMM identification .......................................................................................................................... 68 HP c-Class Blade SUV Cable ....................................................................................................................... 69 Cabling ..................................................................................................................................... 70 Cabling overview ....................................................................................................................................... 70 HP Smart Storage Battery cabling ................................................................................................................ 70 Direct connect SATA cabling ....................................................................................................................... 71 SAS cabling .............................................................................................................................................. 72 Using the HP c-Class Blade SUV Cable ......................................................................................................... 72 Connecting locally to a server blade with video and USB devices ................................................................... 72 Accessing a server blade with local KVM ........................................................................................... 72 Accessing local media devices .......................................................................................................... 73 Specifications ............................................................................................................................. 75 Environmental specifications ........................................................................................................................ 75 Server blade specifications .......................................................................................................................... 75 Acronyms and abbreviations ........................................................................................................ 76 Documentation feedback ............................................................................................................. 78 Index ......................................................................................................................................... 79

QuickSpecs HP ProLiant BL660c Gen9 Server Blade Overview c04543743 - DA - 15185 Worldwide - Version 5 - September 28, 2015 Page 1 HP ProLiant BL660c Gen9 Server Blade HP ProLiant BL660c Gen9 Server Blade – Internal View 1. Four hot-plug drive bays 7. Micro-SD slot 2. M.2 Option Connector 8. FlexibleLOM adapters 3. HP BLc 12W Smart Storage Battery connector 9. Two or Four Intel® Xeon® E5-4600 v3 family processors 4. HP Smart Array P246br Controller with 1GB FBWC 10. Thirty two DDR4 DIMM slots (8 per processor) 5. iLO Management Engine 11. USB 3.0 and TPM 6. Mezzanine Slots (x16 PCI 3.0) 12. Embedded SATA Connectors What's New  Flexible Controller Options  Support for 2133MHz DDR4 memory  Support for 12Gb SAS internal hard drives and 12Gb SAS storage controller offerings  4 SFF drive bays  Support for the Intel E5-4600 v3 Product Family QuickSpecs HP ProLiant BL660c Gen9 Server Blade Standard Features c04543743 - DA - 15185 Worldwide - Version 5 - September 28, 2015 Page 2 NOTE: This document covers the HP ProLiant BL660c Gen9 server blade only. For information on HP BladeSystems c-Class Enclosures and HP BladeSystem c-Class Interconnect and Mezzanine Components, please see the following: HP BladeSystem c-Class Enclosures QuickSpecs:  HP BladeSystem c3000 Enclosure QuickSpecs at http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04123379 NOTE: The c3000 HP c-Class enclosures have full backwards and forwards compatibility, existing server blades are supported in the new enclosures and any future c-Class server blades will be supported in the existing enclosures.  HP BladeSystem c7000 Enclosure QuickSpecs at http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04229580 NOTE: The c7000 HP c-Class enclosures have full backwards and forwards compatibility, existing server blades are supported in the new enclosures and any future server blades will be supported in the existing enclosures.  HP BladeSystem c-Class Interconnect and Mezzanine Components at http://h18004.www1.hp.com/products/blades/components/c-class-interconnects.html http://h18004.www1.hp.com/products/blades/components/c-class-adapters.html NOTE: For optimal cooling and system performance the BL660c Gen9 Server Blade requires the c7000 enclosure to be configured with 10 fans and the c3000 enclosure to be configured with 6 fans. NOTE: For proper BladeSystem operation, the minimum required versions of HP Onboard Administrator and HP Virtual Connect are required and available via the HP Service Pack for ProLiant, please see http://www.hp.com/go/spp/download. NOTE: For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory Integrated Models" section. Processor Two or four of the following depending on Model E5-4600 v3 series Processors HP BL660c Gen9 Intel® Xeon® E5-4610v3 (1.7GHz/10-core/25MB/105W HP BL660c Gen9 Intel® Xeon® E5-4620v3 (2.0GHz/10-core/25MB/105W HP BL660c Gen9 Intel® Xeon® E5-4640v3 (1.7GHz/12-core/30MB/105W HP BL660c Gen9 Intel® Xeon® E5-4650v3 (2.1GHz/12-core/30MB/105W HP BL660c Gen9 Intel® Xeon® E5-4660v3 (2.1Hz/14-core/35MB/120W HP BL660c Gen9 Intel® Xeon® E5-4669v3 (2.1GHz/18-core/45MB/135W HP BL660c Gen9 Intel® Xeon® E5-4667v3 (2.0GHz/16-core/40MB/135W HP BL660c Gen9 Intel® Xeon® E5-4627v3 (2.6GHz/10-core/45MB/135W HP BL660c Gen9 Intel® Xeon® E5-4655v3 (2.9GHz/6-core/30MB/135W NOTE: For the maximum supported memory speeds for each processor listed above, please reference the 'Memory Speed by Processor Model' table in the Memory section of the QuickSpecs. NOTE: DDR4 speed is the maximum memory speed of the processor. Actual memory speed may depend on the quantity and type of DIMMs installed. NOTE: Supports 1to 4 processors. Mixing different processor models is not supported. NOTE: For the Intel® C610 Chipset E5-4600 v3 Series, the letter preceding the model number indicates the Product Line (E3, E5, E7); 4600x, 4 = number of CPUs in a Node, 6 is socket/segment designation, 00 = Processor SKU, and x = L for low power SKUs. NOTE: All processors within the server must be identical. NOTE: The processor model as well as the memory configuration determines the maximum speed memory can operate. Please see the see the "Memory" section later in this document. Cache Memory One of the following depending on Model 45MB (1x45MB) L3 cache NOTE: E5-4627v3 and E5-2669v3 processors 40MB (1x40MB) L3 cache NOTE: E5-4667v3 processor QuickSpecs HP ProLiant BL660c Gen9 Server Blade Standard Features c04543743 - DA - 15185 Worldwide - Version 5 - September 28, 2015 Page 3 35MB (1x35MB) L3 cache NOTE: E5-4660v3 processor 30MB (1x30MB) L3 cache NOTE: E5-4640v3, E5-4650v3, and E5-4655v3 processors 25MB (1x25MB) L3 cache NOTE: E5-4610v3 and E5-4620v3 processors Chipset Intel® C610 Series Chipset Intel® E5-4600v3 Processor Family NOTE: For more information regarding Intel chipsets, please see the following: http://www.intel.com/products/server/chipsets/. Upgradeability Upgradeable to four (4) processors On System Management Chipset HP iLO (Firmware HP iLO4 2.0), 4GB NAND with 1GB USB user space configurable via UEFI and accessible via iLO. Read and learn more in the iLO QuickSpecs. NOTE: For more information, visit: http://www.hp.com/go/ilo Memory Protection Advanced ECC Memory Online Spare Mode (Rank Spare Mode) Memory One of the following depending on Model Type HP SmartMemory DDR4 Load Reduced (LRDIMM), or Registered (RDIMM) Standard (Pre-configured Models) 128GB (4 x 32GB) DDR4 2133MHz RDIMMs at 1.2V 128GB (8 x 16GB) DDR4 2133MHz RDIMMs at 1.2V 64GB (4 x 16GB) DDR4 2133MHz RDIMMs at 1.2V Maximum (LRDIMM) 2TB (32 x 64GB) up to 2133MHz at 1.2V Maximum (RDIMM) 1TB (32 x 32GB) up to 2133MHz at 1.2V NOTE: HP memory from previous generation servers (DDR3) is not compatible with this server. HP SmartMemory is required to realize the memory performance improvements and enhanced functionality listed in this document for Gen9. For additional information, please see the HP SmartMemory QuickSpecs at: http://www8.hp.com/h20195/v2/GetHTML.aspx?docname=c04111535 NOTE: LRDIMM and RDIMM are distinct memory technologies and cannot be mixed within a server. NOTE: Depending on the memory configuration and processor model, the memory speed may run at 2133MHz, 1866MHz, or 1600MHz. Please see Memory Population Table or the Online Memory Configuration Tool at: http://h22195.www2.hp.com/MemoryTool/Home/Legal Network Controller One of the following depending on Model One (1) 20Gb 2-port FlexFabric FLB, 10Gb 2-port HP FlexFabric FLB, or 10Gb 2-port Ethernet FLB NOTE: Supports FCoE, , TCP/IP offload engine, hardware-based accelerated iSCSI, iSCSI boot, and autosensing 10Gb/1Gb Ethernet. NOTE: Each port is autosensing the speed, and can interoperate with 1Gb HP BladeSystem c-Class interconnect components. Both ports will operate at the same speed. NOTE: FlexFabric capabilities require the use of an HP Virtual Connect FlexFabric or Flex10/10D module module. Fibre Channel over Ethernet (FCoE) is supported with HP interconnects. Learn more at: QuickSpecs HP ProLiant BL660c Gen9 Server Blade Standard Features c04543743 - DA - 15185 Worldwide - Version 5 - September 28, 2015 Page 4 http://www.hp.com/go/bladesystem/interconnects One (1) HP FlexFabric 10Gb 2-port 536FLB FlexibleLOM One (1) HP FlexFabric 20Gb 2-port 650FLB FlexibleLOM NOTE: FlexibleLOMs are not compatible with prior generation c-Class server blades Standard iLO Network Controller: One (1) 10/100 Mbps port for the HP iLO 4 to Onboard Administrator link. The Onboard Administrator (with 10/100/1000 Mbps) to BladeSystem link is 1Gbps Expansion Slots Three (3) I/O expansion mezzanine slots:  x16 PCIe 3.0 Type A (supports Type A mezzanine cards) (expansion slot 1). NOTE: This expansion slot supports dual-port mezzanine cards: one port is routed to interconnect module bay 3 and the other to bay 4.  x16 PCIe 3.0 Type B (supports Type A and Type B mezzanine cards (expansion slots 2 and 3). NOTE: This expansion slot supports dual-port and quad-port mezzanine cards. For dual-port cards, one port is routed to interconnect module bay 5 and the other to bay 6 (or interconnect module bays 5 and 6 for mezz slot 3). For quad-port cards, one port is routed to interconnect module bay 5, one to bay 6, one to bay 7, and one to bay 8. NOTE: Four processors must be installed to have access to the second expansion slot (expansion slot 2). Mezzanine card options include:  Dual-port 20Gb FlexFabric, Dual-port 10Gb FlexFabric, 10GbE options, and quad-port 1Gb Ethernet server adapter mezzanine options for additional network ports.  Dual-port 16Gb Fibre Channel HBA for SAN connectivity.  QDR and FDR InfiniBand for low latency and high bandwidth server interconnectivity.  I/O accelerator mezzanine options for high transaction rate local storage HP Server ROM HP ROM (read only memory) is now digitally signed using HP's Corporate Signing Service. This signature is verified before the flash process starts, reducing accidental programming and preventing malicious efforts to corrupt system ROM. HP ROM provides for essential initialization and validation of hardware components before control is passed to the customer-installed operating system. The ROM also provides the capability of booting from various fixed media (HDD, CD-ROM) and removable media (USB), to continue operation to the operating system. HP ROM performs very early configuration of the video controller, to allow monitoring of initialization progress via an attached monitor. If configuration or hardware errors are discovered during this early phase of hardware initialization, suitable messages are now displayed on the connected monitor. Additionally, these configuration or hardware errors are logged to the Integrated Management Log (IML) to assist in diagnosis. HP's ProLiant ROM is used to configure the following:  Processor and chipset status registers  System memory, memory map, and memory initialization  System hardware configuration (integrated PCI devices and optional PCIe cards).  Customer-specific BIOS configuration using the HP ROM-Based Setup Utility (RBSU). NOTE: For further information, please refer to HP's RBSU (ROM based setup utility) user guide: http://www.hp.com/support/rbsu HP Server UEFI /Legacy ROM Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured configuration while interacting with your server at boot time. HP ProLiant Gen9 platform defaults to UEFI and can be factory or field configured for Legacy BIOS Boot Mode.