Ingenico i7810 Manuals

Payment Terminals WireLess With Ingenico, secure and speedy mobile payment becomes a reality. Our wireless products enable merchants to offer customers true payment convenience – even on the go. Perfect for accepting payment in places such as restaurants, bars, stadiums as well as delivery operations, our battery-powered payment devices deliver the exceptional performance and high-end functionality merchants need to maximize revenue and improve customer service. From transportable or portable options, to a choice of Bluetooth, WiFi and GPRS communications, Ingenico’s battery-powered wireless solutions enable merchants to undertake mobile transactions in any environment. From pay-at-table, to taking fares- on-the-move, payment at the point of service becomes simplicity itself. WireLess Modem Bluetooth Wi-Fi GPRS Contactless Biometrics NAME i7310 EFT930 P i7780 EFT930 B i7810 EFT930 W i7910 i7910+ EFT930 G EFT930 B Contactless EFT930 G Contactless BIO930 P BIO930 B BIO930 G Processor Type ARM 7 ARM 9 & ARM 7 ARM 7 ARM 9 & ARM 7 ARM 7 ARM 9 & ARM 7 ARM 7 ARM 7 ARM 9 & ARM 7 ARM 9 & ARM 7 ARM 9 & ARM 7 ARM 9 & ARM 7 ARM 9 & ARM 7 ARM 9 & ARM 7 Speed 29 MHz 200 MIPS & 50 MIPS 29 MHz 200 MIPS & 50 MIPS 29 MHz 200 MIPS & 50 MIPS 29 MHz 58 MHz 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS Memory RAM/Flash (in MB) 2/4 or 2/8 8/16 or 16/16 2/4 or 2/8 8/16 or 16/16 2/4 or 2/8 16/16 2/4 or 2/8 2/4 or 2/8 8/16 or 16/16 8/16 or 16/16 8/16 or 16/16 8/32 8/32 16/32 MMC optional optional l optional optional optional optional optional optional optional l l l Removable Memory SD Card optional l optional optional optional optional l l l µSD Card Communication Mode Infra red l l Dial-up Modem l l l with base Modem optional with base Modem optional optional with base Modem with base Modem with base Modem l l Ethernet with base Ethernet optional with base Ethernet with base Ethernet Wi-Fi l l Bluetooth l l l l GPRS l l l l l SAM 1 to 3 2 or 4 1 to 3 4 1 to 3 2 or 4 1 to 2 1 to 2 2 or 3 4 2 or 3 4 4 3 + 1 SIM Card Readers Smart Card 1 1 or 2 1 2 1 1 or 2 1 1 1 or 2 1 1 2 2 2 Magstripe Track 1/2/3 Track 1/2 or 1/2/3 Track 1/2/3 Track 1/2 or 1/2/3 Track 1/2/3 Track 1/2 or 1/2/3 Track 1/2/3 Track 1/2/3 Track 1/2 or 1/2/3 Track 1/2 or 1/2/3 Track 1/2 or 1/2/3 Track 1/2 Track 1/2 Track 1/2 Display Graphic 128 x 64 l l l l l l l l l l l l 2 lines x 16 characters Backlit l l l l l l l l l l l Yellow/Green l l l l l l l l l l l l White TFT Color QVGA 320 x 240 pixels l l Fast Wake up l l l Keyboard Number of keys 18 16 18 16 18 16 18 18 16 16 16 16 16 16 Navigation keys 3 6 3 6 3 6 3 3 6 6 6 2 2 2 Backlit l l l l l l l l l l l l l l Privacy Shield optional optional optional optional optional Buzzer l l l l l l l l l l l l l l Thermal Printer Lines/second 12 l/s 18 l/s 12 l/s 18 l/s 12 l/s 18 l/s 12 l/s 12 l/s 18 l/s 18 l/s 18 l/s 18 l/s 18 l/s 18 l/s Connections on terminal RS232 l l optional optional l USB Host USB Slave Mini USB Host l l l l l l l l l Mini USB Slave l l l l l l l l l Base Type Modem Modem or Ethernet Bluetooth-Modem or Bluetooth- Modem-Ethernet Bluetooth-Modem or Bluetooth-Ethernet or Bluetooth- Modem-Ethernet* Charger or Modem Charger or Modem cacapa+ (optional) cacapa+ (optional) Charger or Modem Bluetooth-Modem or Bluetooth-Ethernet or Bluetooth- Modem-Ethernet* Charger or Modem Modem Bluetooth-Ethernet Modem Connections on base Power supply l l l l l l l l l Line in l l l l l l l l Phone out optional optional optional optional optional optional l l RS232 2 1 or 2 2 1 or 2 2 1 or 2 1 or 2 1 or 2 1 or 2 1 2 1 USB Slave optional on base Modem l optional on base Modem optional on base Modem l optional on base Modem l Power Supply Car charger l l l l Travel charger l l l l Batteries NiMH l optional optional optional optional optional l l l Li-Ion l optional l l l l l l l l l Size (in mm) Terminal L 209 x l 96 x H 60 L 180 x l 79 x H 57 L 209 x l 96 x H 60 L 180 x l 79 x H 57 L 209 x l 96 x H 60 L 180 x l 79 x H 57 L 209 x l 96 x H 60 L 209 x l 96 x H 60 L 180 x l 79 x H 58 L 180 x l 79 x H 58 L 180 x l 79 x H 58 L 180 x l 79 x H 58 L 180 x l 79 x H 58 L 180 x l 79 x H 58 Base L 910 x l 350 x H 202 L 140 x l 80 x H 23 L 910 x l 350 x H 202 L 140 x l 80 x H 23 L 910 x l 350 x H 202 L 140 x l 80 x H 23 L175 x l 100 x H44 L175 x l 100 x H 44 L 140 x l 80 x H 23 L 140 x l 80 x H 23 L 140 x l 80 x H 23 L 140 x l 80 x H 23 L 140 x l 80 x H 23 L 140 x l 80 x H 23 Weight (in gr) Terminal 600 360 600 465 600 410 600 600 410 465 410 460 Base 150 100 300 100 200 125 100 100 100 100 100 100 100 100 Customization Lens optional optional optional optional optional optional optional optional optional optional optional optional optional optional Printer cover flap optional optional optional optional optional optional optional optional optional Casing optional optional optional optional optional optional optional optional optional optional optional optional optional optional Environment Operating temperature -5 to +40°C +5 to +45°C -5 to +40°C +5 to +45°C -5 to +40°C +5 to +45°C -5 to +40°C -5 to +40°C +5 to +45°C +5 to +45°C +5 to +45°C +5 to +45°C +5 to +45°C +5 to +45°C Storage temperature -20 to +70°C -20 to +55°C -20 to +70°C -20 to +55°C -20 to +70°C -20 to +55°C -20 to +70°C -20 to +70°C -20 to +55°C -20 to +55°C -20 to +55°C -20 to +55°C -20 to +55°C -20 to +55°C Relative humidity, non condensing 20% to 90% without condensation 85% HR at +40°C 20% to 90% without condensation 85% HR at +40°C 20% to 90% without condensation 85% HR at +40°C 20% to 90% without condensation 20% to 90% without condensation 85% HR at +40°C 85% HR at +40°C 85% HR at +40°C 85% HR at +40°C 85% HR at +40°C 85% HR at +40°C PCI PED Online & offline l l l l l l l l l l l l l l New New New www.ingenico-us.com E-BR-WIRELESS-USA-JAN09

Always charge the battery at temperatures between 0° and 45°C (32°F - 113°F). It is important to perform the full battery charge before using i7810 for the first time – charge the battery without interruptions until i7810 terminal indicates the end of charging process (no moving bars on the battery status icon). To prolong battery life: - Avoid frequent full discharges. Shallow (partial) discharges and often charges are preferred. Full discharge and charge is recommended after every 30- 40 short charge/discharge cycles. - Protect batteries from high temperatures (for example, avoid leaving them in a vehicle on a hot summer day). To charge the battery: Place i7810 on the base (the base must be powered up). Do not place battery on the base by itself, the battery must be charged while installed in i7810. Ensure that i7810 is seated securely on the base. Use the power adapter supplied with i7810. Many adapters can appear similar and will plug into the base but will not work properly causing erratic behavior, poor charging or even damage to the unit. The i7810 with a fully charged battery can perform up to 200 transactions (depending of the ticket size, transaction duration, time between transactions and backlight usage). The battery status is updated on the i7810 display (the indicator depends of the application): 1 bar represents 25 % of full capacity, 2 bars represent 50 % of full capacity, 3 bars represent 75 % of full capacity, 4 bars represent full capacity. Moving bars indicate that the battery is being charged. - Do not short-circuit batteries. - Do not open or alter batteries’ outside structure. - Do not expose battery to fire, do not heat it. - Do not expose battery to liquid, do not freeze it. Store batteries at 40% charge level in a cool and dry area. The recommended storage temperature is 15°C (59°F). Re-charge them to 40% every 4 months. 3.5. Connections: Turn the terminal off before connecting peripherals. • Connections on the i7810 hand-held: Connect LinkBox or ComBox to the RS-232 port, the letters “TOP” on a connector must be facing up. The green light (LinkBox only) indicates modem is ready. The light becomes red while dial connection is used. LinkBox provides dial connection (asynchronous and synchronous, V22bis or V34) and powered RS-232 port. ComBox provides two RS-232 ports, one of them powered (port marked RS232-2). • Connections on the base: Plug the power adapter radial jack into the base port marked . The green light on the front right hand side of the base indicates the power is on. Attach the cable securing plate and fix it with a screw. 4. Normal Operation: Depending of the application installed in the terminal, i7810 displays icons indicating: • Battery charge level. • Charging status. • Received signal strength. Depending of the application, i7810 goes into stand-by mode after a period of inactivity (in order to prolong battery life). i7810 can be powered up by pressing the green key. 5. Technical specifications: The i7810 communication is based on 802.11b standard, protected by 128-WEP or WPA security. Type...........................20 dBm hopping frequency Bandwidth .................ISM 2.45 GHz Emitting power..........≤ 100mW (20dBm) Range.........................≈ 200 meters or 650 feet (open range) The power supply: • INPUT .................... AC 120V 60Hz • OUTPUT ..... DC 18V 0.9A 16.2VA 6. Cleaning procedure: • The i7810 must be off for all cleaning operations. • Do not clean the i7810 with water but with a dry or only slightly damp cloth. • Do not use solvent, detergent or abrasive products. If the terminal has battery charge problem, clean the contacts on the battery and on the terminal with a damp cloth. Do not scratch or scrape the surface of the contacts. • If the print quality deteriorates, clean the print head to remove accumulated paper dust. The print head must be cleaned with the terminal powered off, using ethanol applied on a lint-free cloth. Be aware of the sharp paper cutter and hot printer parts. Ensure that the ethanol has completely evaporated before switching the terminal back on. 7. Customer support and return materials authorizations contact: 24-Hour North American Customer Support: Tel: 888.900.8221 Fax: 905.795.9343 [email protected] Customer Service Centers: In Canada: In the USA: 6520 Gottardo Court 6195 Shiloh Road, Suite D Mississauga, Ontario, L5T 2A2 Alpharetta, GA 30005 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: . Reorient or relocate the receiving antenna. . Increase the separation between the equipment and receiver. . Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. . Consult the dealer or an experienced radio/TV technician for help. Ingenico is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. RF Exposure Warning: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device must be operated with minimum 20 cm spacing between the antennas and all person’s body (excluding extremities of hands, wrist and feet) during wireless mode of operation. Further, this transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This device and its antenna must not be co-located or operating with any other antenna or transmitter except Grant condition. Users are not permitted to modify this transmitter device. Any unauthorized change made to this device could void your authority to operate this device. Ingenico Inc. 6195 Shiloh Road, Suite D, Alpharetta, GA 30005 Tel: 678.456.1200 Fax: 678.456.1201 www.ingenico-us.com Ingenico Canada Ltd. 79 Torbarrie Road, Toronto, Ontario, Canada, M3L 1G5 Tel: 416.245.6700 Fax: 416.245.6701 www.ingenico.ca i7810 Installation Guide DIV45001 RS-2332 port