KING JACK OA8201 Manuals

TROUBLESHOOTING GUIDE 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com Digital HDTV Over-the-Air Antennas Page 1 TABLE OF CONTENTS Section Contents Page 1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2. WARRANTY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3. KING JACK OPERATION WITH SURELOCK® SIGNAL METER . . . . . . . . . . . . . . . . . . . 4 4. KING JACK OPERATION WITHOUT SURELOCK SIGNAL METER . . . . . . . . . . . . . . . . 5 5. TROUBLESHOOTING FLOWCHART REFERENCE DIAGRAMS . . . . . . . . . . . . . . . . 6-7 6. TROUBLESHOOTING FLOWCHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 7. BLOCK TIMES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 8. REPLACEMENT PARTS LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 9. REPLACE POWER INJECTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 10. REPLACE SIGNAL METER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 11. REPLACE ANTENNA HEAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15 12. REPLACE KING JACK ASSEMBLY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17 WARRANTY CONSIDERATION FORM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 NOTE: Depending on the model, KING Jack antennas may or may not have a KING SureLock™ Signal Meter installed in the interior enclosure. Variations to operation and troubleshooting because of this are called out where necessary. KING Jack, KING SureLock and Simply better, by design. are trademarks of Electronic Controlled Systems, Inc. KING, JACK and SureLock are registered trademarks of Electronic Controlled Systems, Inc. Page 2 Section 1 INTRODUCTION The KING Service Department is dedicated to providing its dealers and customers with the highest possible level of satisfaction and service. IMPORTANT! For warranty reimbursement, you must call KING for a Service Order Number BEFORE performing any work: (952) 922-6889. The KING Service Department stays up to date with the latest information to assist you in keeping troubleshooting and repair time to a minimum. When calling our service department, a KING technician will issue a Customer ID Number (or Case Number) and then clearly define the proper course of action to follow. If any work is to be performed or parts replaced, a Service Order Number will also be issued. Additionally, the KING technician will create a call log to aid in properly documenting the warranty claim.