KING Tailgater VQ4500 Manuals

6. Verify “Scan” is highlighted. Press SELECT on your remote. 5. Highlight the state you are currently in from the state menu. Press SELECT on your remote. VQ4500 & VQ4510 Quick Reference Guide 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com Automatic Satellite TV Antenna Thank you for choosing a KING Antenna! The KING Tailgater Automatic Satellite System is designed to work with both standard and high definition satellite TV broadcasts from DISH satellites 110/119/129, and ONLY with the following DISH receivers: ViP®211z • ViP211k • ViP211 • 411 For second receiver use, see your Owner’s Manual. If your RECEIVER is NEW AND UNACTIVATED, see the back of this guide first! For all things Tailgater, see your Owner’s Manual! If the Mobile Antenna Setup screen does not display, press MENU, 6, 1, 1 on your DISH remote. Highlight “Check Switch.” Press SELECT on your remote. The Mobile Antenna Setup screen should now display. Lay the unit on a soft, non-scratching surface, and apply the (3) rubber feet. 4. Use the arrow buttons on your remote to highlight the letter group that includes the first letter of the state you are currently in. Press SELECT on your remote. The scan will begin and may take up to a few minutes to complete. This screen will display during the scan. for DISH® DISH and Tailgater are registered trademarks of DISH Network L.L.C. KING is a registered trademark of Electronic Controlled Systems, Inc. 21956 Rev A 2. Place KING Tailgater in position and make connections in the following order: A, B, and C. 3 4 5 7. When the scan is complete, the Acquiring Signal message will display. Acquiring the signal may take up to 5 minutes to complete. 6 8. After your receiver has acquired the signal, the electronic program guide will download. This may take up to 5 minutes to complete (potentially longer if an external hard drive is connected). 7 9. Choose a channel and watch TV. Enjoy! 8 Any tall objects can block the satellite signal. DO NOT APPLY FEET IF YOU WILL BE ROOF MOUNTING THE ANTENNA UNIT. STANDARD OPERATION (First Time Users see back) 1 B A C When you plug in the receiver, the green power light should illuminate or begin cycling on and off (if not, check AC connection). Wait for the green light to turn solid. This may take up to two minutes. If it does not turn solid, power on your receiver using the front panel POWER button. (On “z” models, this is located behind the door panel.) 4. Turn on your TV. In your TV’s input selection menu, choose the input that matches the connection from your receiver. The Mobile Antenna Setup screen should display. Plug in receiver last! Do not over tighten coax connections! Do not pull on coax. 2 If you get a box saying that not all satellites were acquired, see the troubleshooting section in your Owner’s Manual. 6. Verify “Scan” is highlighted. Press SELECT on your remote. The scan will begin and may take up to several minutes to complete. 3. Point your receiver’s remote at the front of the receiver and press SAT and then press RECORD. When a number appears in the box, verify “Continue” is highlighted. Press SELECT on your remote. The Portable Antenna Setup screen will display. The receiver will update software for DISH programming. This step may take 20-25 minutes. 7. The receiver will reset and the Mobile Antenna Setup Screen will appear. Repeat steps 4-6 to initiate a second scan. The antenna will scan a second time. When the scan is complete, the “Acquiring Signal” message will display. Acquiring the signal may take up to 5 minutes to complete. 8. After your receiver has acquired the signal, it is ready to be activated. To activate service call 1-800-963-3474 (DISH). After your receiver is activated, the electronic program guide will download. This may take up to 5 minutes to complete (potentially longer if an external hard drive is connected). This completes the setup for new receivers. FIRST TIME USE If your receiver is NEW AND UNACTIVATED, complete these steps first. You only have to complete these steps one time. After completion, you can use STANDARD OPERATION on the front of this guide. 5. Highlight the state you are currently in from the state menu. Press SELECT on your remote. 4. Use the arrow buttons on your remote to highlight the letter group that includes the first letter of the state you are currently in. Press SELECT on your remote. 3 6 7 8 4 5 Lay the unit on a soft, non-scratching surface, and apply the (3) rubber feet. Any tall objects can block the satellite signal. DO NOT APPLY FEET IF YOU WILL BE ROOF MOUNTING THE ANTENNA UNIT. 2. Place KING Tailgater in position and make connections in the following order: A, B, and C. 1 B A C When you plug in the receiver, the green power light should illuminate or begin cycling on and off (if not, check AC connection). Wait for the green light to turn solid. This may take up to two minutes. If it does not turn solid, power on your receiver using the front panel POWER button. (On “z” models, this is located behind the door panel.) 4. Turn on your TV. In your TV’s input selection menu, choose the input that matches the connection from your receiver. Plug in receiver last! Do not over tighten coax connections! Do not pull on coax. 2

QUICK REFERENCE GUIDE Please register your product at kingconnect.com/support. VQ4500 & VQ4550 First-time use of your KING® Tailgater® should be at your residence or a location where you have good phone reception, as you will need to call a DISH® mobile antenna specialist at 1-800-963-DISH (3474) to activate your receiver and begin viewing your satellite programming (do this at the end of step 5). Lay the KING Tailgater on a soft, non-scratching surface and apply the (3) rubber feet. Thank you for choosing the KING Tailgater! Do not apply rubber feet if you will be roof-mounting the antenna unit. The KING Tailgater is compatible with the following DISH receivers: Wally® • ViP®211z • ViP211k • ViP211 • 411 NEW AND UNACTIVATED RECEIVERS 1 Primary Receiver RG-6 Coax supplied with KING Tailgater Plug in receiver last! 110-120 VAC MAIN B A C Do not over-tighten coax connections! KC813 Place the KING Tailgater in a location with an unobstructed view of the southern sky. Make connections in the following order: A, B and C. Point handle north to speed up scan time. ! Obstructions such as people, vehicles, trees, buildings or any tall objects can block signal. 2 3 If you move the KING Tailgater during or after the scan process, you will have to perform a new scan to reacquire signal. When you plug in the receiver (make sure outlet is powered), the green power light on the front of the receiver should illuminate or begin cycling on and off. Wait for the green light to turn solid. This may take up to two minutes. If it does not turn solid, power on your receiver using the front panel POWER button.* *On ViP211z models, this is located behind the door panel. Front of Wally receiver

This manual contains detailed information on your KING Tailgater. To start watching TV right away, use the Quick Reference Guide. VQ4500 & VQ4510 Owner’s Manual For Page 1 PRODUCT REGISTRATION To provide ongoing technical support and to better facilitate warranty processing, please register your product at www.kingconnect.com/products/product-registration/. TABLE OF CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 KING Tailgater Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Apply Rubber Feet to Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About Signal Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About Satellite TV Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connect Receiver to TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 KING Tailgater Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 KING Tailgater Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 First Time KING Tailgater Operation with New Receiver . . . . . . . . . . . 6-9 Standard KING Tailgater Operation . . . . . . . . . . . . . . . . . . . . . . . . . 10-12 Second Receiver Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15 Proper Care of Your Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Permanent Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-21 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-25 Manufacturer’s Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 FCC Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 HDMI is a registered trademark of HDMI Licensing L .L .C . DISH and Tailgater are registered trademarks of DISH Network L .L .C . KING and Dome Magic are registered trademarks of Electronic Controlled Systems, Inc .

~KING' VQ4500 & VQ4550 Thank you for choosing the KING Tailgater! NEW AND UNACTIVATED RECEIVERS First-time use of your KING® Tailgater® should be at your residence or a location where you have good phone reception, as you will need to call a DISH® mobile antenna specialist at 1-800-963-DISH {347 4) to activate your receiver and begin viewing your satellite programming {do this at the end of step 5). ~0 ] The KING Tailgater is compatible with the following DISH receivers: Wally™ • ViP®211z • ViP211k • ViP211 • 411 0 Lay the KING Tailgater on a soft, non-scratching surface and apply the (3) rubber feet. Do not apply here. '--- fA1 Do not apply rubber l._, J feet if you will be roof mounting the antenna unit. e Place the KING Tailgater in a location with an unobstructed view of the southern sky. A. If you move the KING L..!..1 Tailgater during or after the scan process, you will have to perform a new scan to reacquire signal. Obstructions such as people, vehicles, trees, buildings or any tall objects can block signal. e Make connections in the following order: A, B and C. RG-6 Coax (supplied with Tailgater) Primary Receiver Do not overtighten coax connections! Plug in receiver last! [R' When you plug in the receiver (make l~ sure outlet is powered), the green power light on the front of the receiver should illuminate or begin cycling on and off. Wait for the green light to turn solid. This may take up to two minutes. If it does not turn solid, power on your receiver using the front panel POWER button.* Front of Wally receiver *On ViP211z models, this is located behind the door panel. 0 Turn on your TV. The Mobile Antenna Setup screen should appear. (Make sure your TV is on the correct input that your Tailgater is connected to. Check input by pressing Source/Input button located on the side, back or front of your TV, or on your TV's remote.) l 0 ]If the Mobile Antenna Setup screen does not appear: Wally receivers: Unplug the Wally for 10 seconds, and then plug back in. (It may take several minutes for screen to appear.) ViP receivers: Press MENU, 6, 1, 1. When Point Dish screen appears, highlight "Check Switch" and press Select. Wally receiver screen shown. Other receiver screens will vary. 0 Follow the on-screen instructions to perform a scan. When scan is complete: 0 NEW UNACTIVATED RECEIVERS: The on-screen instructions will guide you through an initial setup and activation procedure. Upon completion, you will need to call a DISH mobile antenna specialist at 1-800-963-DISH (3474) to activate your receiver. ACTIVATED RECEIVERS: Watch TV. Enjoy! Owner's Manual: For more information on operation, troubleshooting, roof installation, the warranty and accessory options for your KING Tailgater, please refer to the KING Tailgater Owner's Manual for your specific receiver at kingconnect.com/producUking-tailgater: KING Tailgater with Wally Receiver or KING Tailgater with ViP Receiver Wally is a trademark, and DISH and Tailgater are registered trademarks of Dish Network, L.L.C. KING is a registered trademark of Electronic Controlled Systems, Inc. PN 22434 Rev A© 2016 KING

VQ4500 TROUBLESHOOTING GUIDE 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com For VQ4500 KING® Tailgater® HDTV System Page 1 TABLE OF CONTENTS Section Contents Page 1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2. WARRANTY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3. CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4. BLOCK TIMES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5. KING TAILGATER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 6. SECOND RECEIVER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15 7. TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-19 8. CONNECTION DIAGRAM FOR FLOWCHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 9. VQ4500 FLOWCHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-23 10. DEFINITION OF TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 11. REPLACE ELEVATION MOTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 12. REPLACE AZIMUTH MOTOR AND POT ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . 26-27 13. REPLACE MAIN AND TILT CIRCUIT BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-29 WARRANTY CONSIDERATION FORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 DISH and Tailgater are registered trademarks of DISH Network L.L.C. KING is a registered trademark of Electronic Controlled Systems, Inc. Simply better, by design. is a trademark of Electronic Controlled Systems, Inc. NOTE: For more detailed installation information, please refer to the VQ4500 Owner’s Manual available on our website at www.kingconnect.com.