Lexmark X340 Manuals

Lexmark™ X34x Troubleshooting Guide Setup troubleshooting Incorrect language appears on the display 1 Press Menu. 2 Press or repeatedly until MACHINE SETUP appears on the display. 3 Press . 4 Press or repeatedly until Language appears on the display. 5 Press . 6 Press or repeatedly until the language you want appears on the display. 7 Press . 8 Press Back repeatedly to return to the Ready prompt. Display is not lit 1 Turn off the MFP. 2 Disconnect the power supply cord from the wall outlet, and then from the MFP. 3 Plug the cord all the way into the MFP. 4 Plug the cord into an electrical outlet that other electrical devices have been using. 5 Turn on the MFP. Software will not install If the software does not launch automatically when you insert the CD: 1 Close all open software applications. 2 Temporarily disable any anti–virus programs. 3 Double–click the My Computer icon. 4 For Windows XP, click Start to access the My Computer icon. 5 Double–click the CD–ROM drive icon. 6 If necessary, double–click setup.exe. 7 Follow the instructions on the computer screen to install the software. Note: After installing the software, be sure to re–enable your anti–virus software. If the MFP is connected to the computer through another device: 1 Disconnect the USB cable from any other device such as a USB hub or switch box. 2 Directly connect the cable to the MFP and the computer. Unable to connect over a network Make sure you are using the correct cable, that it is securely connected, and the network options are properly configured. For more information, see the User’s Guide. Note: Connecting over a network is only available on the X342n. Removing and reinstalling the drivers software If the software is not functioning properly or a communications error message appears, you may need to remove and then reinstall the drivers software. If the problems persist, follow these steps: Note: Before reinstalling, shut down and restart the computer. 1 Disconnect the USB cable from the computer. 2 From the desktop, click Start  Programs  Lexmark  Lexmark Software Uninstall. 3 Follow the instructions on the computer screen to remove the software. 4 Restart the computer. 5 If any Add New Hardware screens appear, click Cancel. 6 Eject and reinsert the software CD. 7 Reconnect the USB cable to the computer. If the software installation screen does not appear: 1 From the desktop, double-click My Computer. For Windows XP, click Start to access the My Computer icon. 2 Double-click the CD–ROM drive icon. If necessary, double-click setup.exe. 3 When the MFP software installation screen appears, click Install or Install Now. 4 Follow the instructions on the computer screen to complete the installation. Jams and misfeeds troubleshooting Avoiding Jams Follow these tips to help prevent document and paper jams. • Use only recommended print materials. • Do not mix paper types in the paper tray. • Do not use creased, damp, or curled paper. • Flex, fan, and straighten the paper before loading. • Make sure the adjustable paper guides are positioned correctly. • Make sure the recommended print side has the correct orientation when loading paper in the paper tray and the manual feeder. • Do not overload the paper tray. The paper should be below the max fill line on the inside wall of the paper tray. • Do not remove the paper from the tray while printing.

Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Sending a fax from your computer may save printing costs since a printed copy will not be placed in the ADF or on the scanner glass. Getting ready to send a fax using the computer For Windows users 1 Verify that the PostScript driver is installed. 2 Verify that the fax option is installed in the printer driver. 3 From the Print dialog Fax screen, type the name and number of the fax recipient. For Mac OS X version 10.2 and 10.3 users 1 With a document open, choose File > Print. 2 From the print options pop-up menu, choose Job Routing. 3 Select Fax, and then enter the recipient name, number, and other information as needed. 4 Click Print. For Mac OS X version 10.4 or later users 1 With a document open, choose File > Print. 2 From the PDF pop-up menu, choose Fax PDF. 3 Type the fax number in the To field, and enter other information as needed. 4 Click Fax. If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax: a From the Printer pop-up menu, choose Add Printer. b Select the printer from the dialog that appears. c From the Print Using pop-up menu, choose Select a driver to use. d From the list, choose your printer fax model, and then click Add. Installing a PostScript driver A PostScript printer driver is software that lets the computer communicate with the printer. A PostScript driver is needed to send a fax from a computer. This driver may be installed during the initial printer setup. If you need to install the software after setup, follow these instructions: Sending a fax using the computer 1

X340/X340n/X342n MFP 1 2 3 4 5 1 2 1 2 6 8 9 10 11 12 1 2 7 1 2 Safety information • Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in the user documentation, to a professional service person. • Refer to the online User’s Guide for additional Safety information. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Informações sobre segurança • Conecte o cabo de alimentação a uma tomada devidamente aterrada que esteja próxima do produto e seja de fácil acesso. • Entre em contato com um técnico profissional para obter manutenção ou reparos diferentes daqueles descritos na documentação do usuário. • Consulte o Guia do usuário online para obter informações adicionais sobre segurança. CUIDADO: Não use o recurso de fax durante uma tempestade com raios. Não instale este produto nem faça nenhuma conexão elétrica ou de cabeamento, como do cabo de alimentação ou de telefone, durante uma tempestade com raios. Información de seguridad • Conecte el cable de alimentación a una toma de corriente eléct con toma de tierra correcta cerca del producto y de fácil acceso • Cualquier servicio o reparación deberá ser realizado por perso cualificado, a menos que se trate de los descritos en la documentación del usuario. • Consulte la Guía del usuario en línea para obtener información seguridad adicional. PRECAUCIÓN: no utilice la función de fax durante una tormenta eléctrica. No configure este producto ni realice ninguna conexión eléctrica o de cables, como el cable de alimentación o el teléfono, durante una tormenta eléctrica. Consignes de sécurité • Raccordez le câble d'alimentation à une prise électrique correctement mise à la terre située près du produit et facilement accessible. • Confiez les opérations d'entretien ou de réparation, autres que celles décrites dans les instructions de fonctionnement, à un professionnel. • Reportez-vous au Guide de l'utilisateur en ligne pour obtenir des consignes de sécurité supplémentaires. ATTENTION : n'utilisez pas les fonctions de télécopie pendant un orage. Evitez d'installer ce produit, de raccorder des câbles électriques ou autres, notamment le cordon d'alimentation ou la ligne téléphonique, pendant un orage. See the User’s Guide on the Software and Documentation CD before adding any additional telephone equipment. Consultez le Guide de l'utilisateur du CD Logiciel et documentation avant d'ajouter un équipement téléphonique. Consulte o Guia do usuário no CD de Software e documentação antes de adicionar equipamentos telefônicos. Consulte la Guía del Usuario en el CD Software y documentación antes de agregar cualquier equipo telefónico adicional.

Sometimes your desktop is out of control. Sometimes it’s not. More productivity Use the 50-page Automatic Document Feeder to fax, scan and copy documents with ease – and zip through print runs as fast as 25 ppm! Low cost, full functionality – right on your desktop! Lexmark X340 More simplicity Send faxes in just seconds thanks to the multiple speed-dial shortcuts, and simplify maintenance tasks with the intuitive 2-line backlit display. More scanning capabilities Scan colour documents directly to various PC applications and file types, including Word, PowerPoint, PDF and even editable text formats. Up to 25 ppm Desktop user Simplify your daily tasks We make printing easy

www.lexmark.com User’s Guide January 2006 X340, X340n, X342n MFP

Lexmark™ X342 Clearing Jams Guide Avoiding jams The following hints can help you avoid jams: • Use only recommended print media. • Do not overload the print media sources. Make sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources. • Do not load wrinkled, creased, damp, or curled print media. • Flex, fan, and straighten print media before you load it. If jams do occur with print media, try feeding one sheet at a time through the multipurpose feeder. • Do not use print media that you have cut or trimmed yourself. • Do not mix print media sizes, weights, or types in the same print media source. • Make sure the recommended print side is loaded in the source according to your simplex or duplex needs. • Keep print media stored in an acceptable environment. • Do not remove trays during a print job. • Push all trays in firmly after loading them. • Make sure the guides in the trays are properly positioned for the size of print media you have loaded. Make sure the guides are not placed too tightly against the stack of print media. Clearing Jams 200/201 Paper Jam CAUTION: The fuser area is hot. Avoid contact with the fuser area to prevent burns. 1 Press the access button on the left side of the MFP, and open the front cover. 2 Pull on the handle to remove the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 3 Remove the jammed paper by gently pulling it straight out. 4 Reinsert the print cartridge assembly. 5 Close the front cover. 6 Press Start to resume printing. 202 Paper Jam CAUTION: The fuser area is hot. Avoid contact with the fuser area to prevent burns. 1 Open the rear cover. 1 2

Lexmark™ X340, X340n, and X342n 7003-XXX • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Edition March 9, 2007

Lexmark™ X342 Quick Reference Loading paper and specialty media Loading paper in the paper tray 1 Remove the paper tray. 2 Holding the tray on a stable surface, press the guide lock, and slide the rear guide until it locks at the paper length you want. 3 Prepare a stack of paper for loading by flexing or fanning it back and forth. Straighten the edges on a level surface. 4 Load the paper with the print side facing down. 5 Make sure the paper is below the maximum fill lines on the left inside wall of the tray. 6 Squeeze and adjust the paper guides until they lightly touch the side of the stack of paper. 7 Close the paper tray. Loading paper in the manual feeder 1 Make sure: • You use paper designed for laser printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the MFP. • Set the correct paper type and size in the control panel, or using the computer. 2 Place a single sheet of paper face-up with the leading edge first into the center of the manual feeder, and adjust the paper guides to the paper width. The MFP automatically engages the print media. Copying Making a copy 1 Load the original document face-up into the ADF or face-down on the scanner glass. 2 From the control panel, press Copy. 3 Enter the number of copies you want to print. 4 Press Start. Copying multiple pages onto a single sheet (Paper Saver) The Paper Saver feature lets you copy consecutive pages of a multiple-page document on a single sheet of paper. 1 Load paper. 2 Load the original document face-up into the ADF or face-down on the scanner glass. 3 From the control panel, make sure Copy mode is selected. 4 Under Copy, press Options. 5 Press or repeatedly until Paper Saver is selected, and then press .