LG EnerBox2 Manuals

For more videos and technical documents, visit the LG Solar ACe website EnerBox2 and EnerVu2 Quick Set up Guide Professionals (Field Crews) EnerVu2 For Professionals Android EnerVu2 For Professionals iOS EnerVu2 For Homeowners Android EnerVu2 For Homeowners iOS Before Installation* Setup anywhere Homeowners At home (Ver.1.0) MFL69963603 Easy-monitoring set-up videos and other technical videos are available on the LG Solar homepage at https://www.lg.com/us/business/experience-solar/lg-neonr-ace For direct support, Professionals may call 888-865-3026 from (08:00am~06:00pm CST, Mon~Fri excluding holidays) EnerBox2 is the trademark name for LG's gateway. EnerVu2 is LG's monitoring and installation tool available via web or app. ① EnerBox2 serial number sticker sample EnerBox_xxxxx (xxxxx : Last five digits of EnerBox2 serial number) e.g. EnerBox_EST16 ② Sample of WIFI name ③ PLC level bar For ESS only: Access PCS via Bluetooth and confirm the ID and battery serial number(s). For pairing with a smart meter, register EnerBox2 to the local utility using the Zigbee EUI64 number on the bottom of the EnerBox2 (visit LG Solar USA for a video tutorial using the QR code below). Log in to https://enervu.lg-solar.com. Go to: System –> Create System. Fill in all information and click SAVE. An email will be automatically sent to the homeowner. ⓐ Fill in the EnerBox2 S/N from step and click CHECK. Confirm the grid profile and the number of ACe panels displayed matches the number installed. If so, click SAVE. ⓑ Design the array layout located under the EnerBox2 Info menu. (visit LG Solar USA for video tutorials using the QR code below). In the right corner, you will find an ACTIVATION CHECKLIST. Confirm that all steps are complete. Click ACTIVATE. The installer and homeowner can now monitor the NeON R Ace system thru EnerVu. At the job site, the field crew must sign in to the EnerVu2 Pro app to install EnerBox2. If the field crew already has EnerVu credentials: log in to the app. Then follow the steps described in "Homeowner " and "Professional ". If the field crew does not have EnerVu credentials: Request an invitation via email from the Company Admin account holder in your company. Follow the instructions in this email to set up a password. Go to https://enervu.lg-solar.com or the EnerVu2 Pro app, agree to the terms and conditions, submit the form and sign in. Create Homeowner account at https://enervu.lg-solar.com Complete Password setup via link sent to your email Download and install "EnerVu2 Owner" app for Android or iOS (Android 5 / iOS 9 and above) Sign in to the "EnerVu2 Owner" app using your Homeowner account login and password Connection A EnerBox2 set up to detect ACe panels Connection B Final checkup on site EnerBox2 set up to connect to internet Check these before moving on to the next step. A B Plug the EnerBox2 into an AC outlet as close as possible, electrically, to the service/breaker panel. Peel the S/N sticker① from the backsheet on the bottom of the EnerBox2 and place it on the paper array map. Do not plug EnerBox2 into a power strip or socket that is connected to other appliances. The white LED light on the top of the EnerBox2 will flash for one minute to indicate booting. Once the white LED turns off, press the WPS/AP button. The Mobile/S-METER LED will turn to solid amber. You can proceed to step before the amber light is switched off. The ACe communication status is indicated by the “INVERTER” LED located under the flap on the left side of the EnerBox2. The color of the “INVERTER” LED will change based on the current status: Initial scanning of ACe panel: blinking amber; Detecting: blinking green; All ACe panels detected: solid green. A maximum of 15 minutes is required to detect all of the panels. You can proceed with step before all panels have been detected. Open WIFI to connect the gateway (PW: 87654321) with the mobile phone (SSID name of EnerBox2 is "Enerbox_XXXXX"②) ⓐ Sign in to the EnerVu2 Pro APP. ⓑ Click the "LG EnerBox2" icon. ⓒ Enter the total number of ACe panels installed. ⓓ Click "Save". ⓔ Confirm that at least two bars are displayed in the PLC level bar③ in the Dashboard tab. If one or no bars are showing, unplug the EnerBox2 and plug it into a different socket based on the procedure specified in step ⓧ. ⓕ The EnerBox2 will begin detecting the ACe panels on the rooftop (max. 15 min.). If not all panels are detected successfully, you must relocate the EnerBox2 to a different socket, as specified in step ⓧ. ⓧ Unplug the EnerBox2 and plug it into a different socket. Wait 1 minute for the EnerBox2 to boot (white circle on top), press the AP button again, check if the Mobile/S-meter light has turned to solid amber, switch the EnerVu2 Pro app off, follow step , switch the EnerVu2 Pro app on, and check if two or more PLC bars are showing in the Dashboard tab of the EnerVu2 Pro app. Then, click “Start Scan” intheEnerVu2 Pro app. (LG EnerBox2 -> AC modules ->Start Scan). Once the scan completes, check that the number of ACe panels installed matches the number detected. Connect the EnerBox2 to the Internet router by an Ethernet cable (preferred) or alternative- ly by WIFI. To connect by WIFI, open the EnerVu2 Pro app and press the following buttons in order: LG EnerBox2 -> Network -> WLAN. Connect to the homeowner’s WIFI using their login credentials. Laptop or Mobile Phone Laptop or Mobile Phone Laptop or Mobile Phone Laptop, EnerVu Web EnerBox2 H/W EnerBox2 H/W EnerBox2 H/W Mobile - WIFI Setting Mobile - EnerVu2 Pro APP Mobile - EnerVu2 Pro APP Confirm that the EnerBox2 is connected to the Internet by checking if the “INTERNET” LED is a solid green. A solid green LED light indicates that the device is connected. It takes up to 5 minutes to connect. Disconnect the mobile phone from EnerBox2 by pressing the WPS/AP button. The Mobile S-meter LED light will turn off. Confirm that the setup is complete by checking the following: ⓐ The number of ACe panels installed matches the number indicated in step . ⓑ Press "STOP SCAN" in the EverVu2 Pro App (LG EnerBox2 -> AC Modules). The "INVERTER" light should change from blinking green to solid green. ⓒ The “INTERNET” light will be a solid green if the EnerBox2 is connected to the Internet. (When the EnerBox2 is connected to a smart meter, the LED indicator for the Mobile S-meter will also turn a solid green.) ⓓ Two or more PLC bars are showing. Indicates the device used for each step. PLC Level Server (Mobile/s-meter LED : Solid Amber) 7 8 5 1 2 3 4 1 2 3 4 6 7 8 9 10 11 12 13 Homeowner: Finalize LG account registration from the email in step 15 14 15 8 9 13 5 Create a Company Admin account by signing up for Company’s management and back office personnel at enervu.lg-solar.com (visit LG Solar USA for a video tutorial on Account Setup). 1 5 EnerBox2 H/W