Service manual [PDF] (38 pages)
- Brand: Mackworth
- Model: SA400
- Format: PDF
- Key Aspects: Additional Modules and Accessories Guide, Manufacturer Contact and Support Data, Warranty and Service Information
- Updated: 09.06.2026
- Source File: 1920977.pdf
- Pages: 38
- Description: Instruction manual for the Mackworth SA400.
Document Preview & Text Transcription
Doc. No. 995565
Revision of document: A
Rev Date: 26.04.2021
SA400 Stand Aid
Service Manual
995565 – Revision A
Page 2 of 38
Contents
1.0 – Introduction ...................................................................................................................................................................... 3
2.0 – Safety Precautions ............................................................................................................................................................ 3
3.0 – Servicing ............................................................................................................................................................................ 4
4.0 – Test Procedure .................................................................................................................................................................. 6
5.0 – Tools, Equipment and Lubricants Required for Servicing.................................................................................................. 7
6.0 – Decommissioning .............................................................................................................................................................. 8
7.0 – Spare Parts List .................................................................................................................................................................. 9
8.0 – Troubleshooting .............................................................................................................................................................. 10
8.1 – Stand Aid doesn’t turn on .......................................................................................................................................... 10
8.2 – Stand Aid doesn’t charge ........................................................................................................................................... 11
8.3 – Stand Aid doesn’t lift .................................................................................................................................................. 11
8.4 – Stand Aid doesn’t Lift Load Correctly – Stop/Start Action.......................................................................................... 12
8.5 – Stand Aid is functioning but LCD and/or LED is inactive ............................................................................................ 12
8.6 – Stand Aid E-Stop button not working ......................................................................................................................... 12
8.7 – Stand Aid Leg Actuator is not responding .................................................................................................................. 13
8.8 – Stand Aid has Power but does not respond to Handset commands .......................................................................... 13
8.9 – Stand Aid doesn’t respond to the correct Handset commands ................................................................................. 14
8.10 – Troubleshooting – Hoist Safety Mechanisms ........................................................................................................... 14
9.0 – Servicing – Removal and Replacement ........................................................................................................................... 15
9.1 - Battery ........................................................................................................................................................................ 15
9.2 – Cables ......................................................................................................................................................................... 16
9.2.1 – Cables - Handset ................................................................................................................................................. 16
9.2.2 – Cable – Lift Actuator ........................................................................................................................................... 17
9.2.3 – Cable – Leg Actuator .......................................................................................................................................... 18
9.2.4 – Cable – Charger .................................................................................................................................................. 19
9.3 – Control Box ................................................................................................................................................................. 20
9.4 – Attachment Bracket ................................................................................................................................................... 21
9.5 – Lift Actuator ............................................................................................................................................................... 22
9.6 – Upper Assembly ......................................................................................................................................................... 24
9.7 – Leg Rod Assembly....................................................................................................................................................... 26
9.8 – Leg Actuator Assembly ............................................................................................................................................... 27
9.9 – Front Castor ............................................................................................................................................................... 29
9.10 – Rear Castor ............................................................................................................................................................... 30
9.11 – Leg – (LH Leg and RH Leg) ........................................................................................................................................ 31
9.12 – Foot Tray .................................................................................................................................................................. 32
9.13 – Knee Pad .................................................................................................................................................................. 33
9.14 – Base .......................................................................................................................................................................... 36
9.15 – Mast ......................................................................................................................................................................... 37
995565 – Revision A
Page 3 of 38
1.0 – Introduction
This Manual will explain how to carry out interim servicing and parts replacement on the Mackworth
SA400 Stand Aid safely and effectively. This document is divided into sections to help a Service
Engineer find the correct information. Each section will show in a step by step fashion the correct
way to disassemble and assemble the Stand Aid. The aim of the Manual is to help and assist you, so
that you can provide a successful service for the end user.
2.0 – Safety Precautions
Read and understand this manual in its entirety before servicing the Mackworth SA400 Stand Aid.
Mackworth authorised personnel must complete the Full and Interim services of the
Mackworth SA400 Stand Aid
The Stand Aid must not be in use by the user during any form of servicing.
Ensure that the all servicing procedures are followed correctly as instructed in this manual.
All listed tools and equipment stated in this Manual must be used to safely service this hoist.
Ensure you have assessed all risks for your environment and any persons within that
environment before commencing work.
Ensure you have all PPE available to carry out the work before commencing.
995565 – Revision A
Page 4 of 38
3.0 – Servicing
To be completed by Approved Service Engineer
Maintenance should be completed by an approved service engineer every 6 months to ensure the
products required standard is maintained. The service history of the product should be documented
each service.
When Servicing the Stand Aid, ensure to fill out the Service Log which is located in the back of the
User Manual. When doing so, ensure the Serial Number of the Product and the User Manual match
up. Each Stand Aid has its designated User Manual which is supplied to the User during
commissioning.
Component
Service/Inspection required
Generic:
Visual inspection of the externals of the Stand Aid. Significant
damage that may affect the function of the Stand Aid along
with a clear safety hazard is unacceptable.
Check the Labelling on the Stand Aid to ensure they are all still
legible, this includes the Serial Number and other important
markings.
Clean the Stand Aid at the end of each service. See User
Manual for cleaning details.
Check all main nuts and bolts to see if they are loose, if so
tighten accordingly.
Check all pivot points for wear.
Ensure all Hand Knobs are functioning as intended and without
damaged thread.
Ensure Handgrips are attached and/or in an acceptable state.
Control Box and Battery:
Inspect the components for damage that may affect the
function and safety of the product.
Check Emergency Stop Function is working.
Ensure the Stand Aid is capable of charging.
Check that the LED and LCD (when applicable) are working
correctly.
View LCD Display functions and ensure they correspond
correctly. (LCD Versions only)
Lift and Leg Actuators:
Inspect the components for damage that may affect the
function and safety of the product.
Listen for any unusual sounds when operating the Actuators.
Fully open and close the Actuators to ensure they are working
correctly – this includes ensuring they reach the open and
closed limits as well inspecting for damage along the stroke.
Both actuators should actuate smoothly at a consistent
velocity.
Ensure the Manual Emergency Lowering Device is performing.
Ensure the Actuator Cable Retaining Clips are in place.