NETGEAR C6250 Manuals

Quick Start AC1600 WiFi Cable Modem Router Model C6250 © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only. Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network. If you are experiencing trouble installing your modem router, contact NETGEAR at 1-866-874-8924. Support and Community The following table lists support contact information for cable Internet providers that support your modem router. Cable Internet Provider Support Contact Information Cox https://www.cox.com/residential/support/home.html https://www.cox.com/activate 1-888-556-1193 Mediacom https://support.mediacomcable.com 1-855-Mediacom (1-855-633-4226) Optimum https://www.optimum.net/support/contact-us https://install.optimum.com/JointInstall 1-877-810-6750 Sparklight https://support.sparklight.com 1-877-692-2253 Spectrum https://www.spectrum.net/contact-us https://activate.spectrum.net 1-833-267-6094 Xfinity https://www.xfinity.com/support/articles/activate-purchased-modem http://xfinity.com/activate 1-800-XFINITY (1-800-934-6489) Cable modem router LEDs LED Description Power • Green. Power is supplied to the modem router. • Red. Power is cut off due to a thermal error caused by heat. Move the unit to a well-ventilated area and power cycle the unit. • Off. No power is supplied to the modem router. Downstream • Solid amber. One downstream channel is locked. • Blinking amber. The modem router is scanning for a downstream channel. • Solid green. Two or more downstream channels are locked. • Blinking green. The modem router is scanning for additional downstream channels. • Off. No downstream channel is locked. Upstream • Solid amber. One upstream channel is locked. • Blinking amber. The modem router is scanning for an upstream channel. • Solid green. Two or more upstream channels are locked. • Blinking green. The modem router is scanning for additional upstream channels. • Off. No upstream channel is locked. Internet • Solid green. The modem router is online. • Blinking green. The modem router is synchronizing with the cable provider’s cable modem termination system (CMTS). • Off. The modem router is offline. 2.4 GHz radio • Solid green. The 2.4 GHz WiFi radio is on. • Blinking green. There is WiFi activity on the 2.4 GHz band. • Off. The 2.4 GHz WiFi radio is off. 5 GHz radio • Solid green. The 5 GHz WiFi radio is on. • Blinking green. There is WiFi activity on the 5 GHz band. • Off. The 5 GHz WiFi radio is off. Ethernet • Solid green. A powered-on device is connected to an Ethernet port. • Blinking green. The Ethernet port is sending or receiving traffic. • Off. No device is connected to an Ethernet port. WiFi On/Off button with LED Pressing this button for two seconds turns the WiFi radios on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router. WPS button with LED This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid. Download the Nighthawk app to get started For more information about the Nighthawk app, visit Nighthawk-app. com. Set up your modem router and activate your Internet service with the Nighthawk app. If you don’t want to use the Nighthawk app, set up your modem router using the instructions in Set up and activate using the modem router web interface. BEFORE RETURNING THIS PRODUCT TO THE STORE FOR ANY REASON, call NETGEAR Technical Support at 1-866-534-9377 or visit https://kb.netgear.com/000061156/How-can-I- troubleshoot-my-cable-modem. ll-guides.com

Quick Start AC1600 WiFi Cable Modem Router Model C6250 Download the Nighthawk app to get started For more information about the Nighthawk app, visit Nighthawk-app.com. Set up your modem router and activate your Internet service with the Nighthawk app. If you don’t want to use the Nighthawk app, set up your modem router using the instructions in Set up using the router web interface, and activate your Internet service using the instructions in Activate your Internet service. LED Description Power • Solid green. Power is supplied to the modem router. • Solid red. Power is cut off due to a thermal error caused by heat. Move the unit to a well-ventilated area and power cycle the unit. • Off. No power is supplied to the modem router. Downstream • Solid amber. One downstream channel is locked. • Blinking amber. The modem router is scanning for a downstream channel. • Solid green. Two or more downstream channels are locked. • Blinking green. The modem router is scanning for additional downstream channels. • Off. No downstream channel is locked. Upstream • Solid amber. One upstream channel is locked. • Blinking amber. The modem router is scanning for an upstream channel. • Solid green. Two or more upstream channels are locked. • Blinking green. The modem router is scanning for additional upstream channels. • Off. No upstream channel is locked. Online • Solid green. The modem router is online. • Blinking green. The modem router is synchronizing with the cable provider’s cable modem termination system (CMTS). • Off. The modem router is offline. 2.4 GHz radio • Solid green. The 2.4 GHz WiFi radio is on. • Blinking green. There is WiFi activity on the 2.4 GHz band. • Off. The 2.4 GHz WiFi radio is off. 5 GHz radio • Solid green. The 5 GHz WiFi radio is on. • Blinking green. There is WiFi activity on the 5 GHz band. • Off. The 5 GHz WiFi radio is off. Ethernet • Solid green. A powered-on device is connected to an Ethernet port. • Blinking green. The Ethernet port is sending or receiving traffic. • Off. No device is connected to an Ethernet port. WiFi On/Off button with LED Pressing this button for two seconds turns the WiFi radios in the modem router on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router. WPS button with LED This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid. Support and Community NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA NETGEAR INTERNATIONAL LTD Floor 1, Building 3 University Technology Centre Curraheen Road, Cork, T12EF21, Ireland © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only. Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. If you are experiencing trouble installing your modem router, contact NETGEAR at 1-866-874-8924. If you are experiencing trouble connecting your router, contact the router manufacturer. Note:  You can purchase an uninterrupted power supply, sold separately, for continued service during power outages. To view a list of compatible uninterrupted power supplies, visit the NETGEAR cable products web page. Note:  Note to CATV system Installer: This reminder is provided to call the CATV systems installer’s attention to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding and, in particular, specifies that the coaxial cable shield shall connect to the grounding system of the building, as close to the point of cable entry as practical. Customer-owned cable modems might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable modem is allowed on your cable network. For regulatory compliance information, visit https://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period. ll-guides.com

Quick Start Package Contents The box contains the following items. Modem router Ethernet cable Power adapter WPS WiFi On/Of AC1600 WiFi Cable Modem Router Model C6250 February 2016 NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA WPS WiFi On/Of Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only. Compliance For the current EU Declaration of Conformity, visit: http://support.netgear.com/app/answers/detail/a_id/11621/. For regulatory compliance information, visit: http://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply.

Quick Start AC1600 WiFi Cable Modem Router Model C6250 Package Contents The box contains the following items. Modem router Ethernet cable Power adapter July 2015 NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA WPS WiFi On/Of Support Thank you for purchasing this NETGEAR product. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. NETGEAR recommends that you use only the official NETGEAR support resources. You can get the user manual online at http://downloadcenter.netgear.com or through a link in the product’s user interface. Customer-owned cable modems might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable modem is allowed on your cable network. Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. WPS WiFi On/Of

350 East Plumeria Drive San Jose, CA 95134 USA February 2016 202-11533-01 AC1600 WiFi Cable Modem Router Model C6250 User Manual WPS WiFi On/Off