PAX A920 Manuals

500 Bat e 20181023 v1.00 A920 Android Countertop Terminal Intelligence of an ECR in a handheld point of sale. Powered by Android The PAX A920 is an elegantly designed compact secure portable payment terminal powered by an Android operating system. The A920 comes with a large high definition color display. A thermal printer that is neatly hidden to maximize usable screen area for customer facing transactions. Includes NFC contactless and electronic signature capture. Great battery life for portable use. Supported by the PAXSTORE open software distribution platform, within which payment service providers create and manage their own independent app store marketplaces. With a range of communication options to choose from, including cellular and Wi-Fi. Including the battery, the A920 is always connected, ensuring peak performance during business hours. The A920 Quick Reference Guide is to help you with step by step instructions for basic transactions and functions. *PAX Technology, Inc. is not responsible for the content, quality, accuracy or completeness of any information or materials contained in on these pages. PAX Technology, Inc. does not endorse any content, viewpoints, products, or services contained on these pages and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Any person or entity that relies on any information obtained from these pages does so at his/her own risk. A920 Quick Reference Guide Restaurant PAX TECHNOLOGY® PAX Technology® Customer Support [email protected] (877) 859-0099 www.pax.us

Customer Support 800.944.1399 Hours: Monday – Friday 8:00AM – 6:00PM CST | Weekends - 9:00AM - 4:00PM CST Customer Support 800.944.1399 Hours: Monday – Friday 8:00AM – 6:00PM CST | Weekends - 9:00AM - 4:00PM CST PAX Quick Reference Guide for models: A920 & A80

A920 REFERENCE GUIDE A920 Reference Guide Date: 12-12-2019 Version: 1.0

PAX A920 Setup Guide Rev 07/2020 A Global Payments Company A Global Payments Company A Global Payments Company

0333 123 1243 www.qixpay.com [email protected] User Guide PAX A920

CONFIGURE WI-FI 1. On the terminal’s main screen, touch the Settings icon 2. On the Settings screen, touch the Please Input Password field and use the keypad to type the password: 9876. 3. Touch the checkmark icon on the keypad when you are done and touch OK. 4. In the Wireless & networks section, touch Wi-Fi. 5. IF Wi-Fi is Off, touch the toggle to turn it on. If Wi-Fi is already on, a list of available networks appears. 6. From the list of available networks, touch the name of the network you want to connect to. 7. Enter the password for the selected network and touch CONNECT. TIP: You can touch Show password before typing to ensure you are entering the password correctly 8. After the terminal displays Connected for the selected network, touch the Back icon to return to the Settings screen.. 9. Touch the Back icon again to return to the main screen. CREDIT / DEBIT SALE NO TIP 1. Using the number pad, enter the sale amount 2. Touch SALE 3. Hand over terminal to customer 4. Client inserts / swipes / taps their card 5. The terminal prints merchant copy. To print customer copy, press OK or CANCEL CREDIT / DEBIT SALE WITH TIP 1. Using the number pad, enter the sale amount 2. Touch SALE 3. Hand over terminal to customer 4. Client touches preset tip amount or inputs manual amount and touches CONFIRM, and then confirms the total amount is good 5. Client inserts / swipes / taps their card 6. The terminal prints merchant copy. To print customer copy, press OK or CANCEL DEBIT SALE WITH CASHBACK 1. Using the number pad, enter the sale amount 2. Touch SALE 3. Hand over terminal to customer 4. Client inserts debit card 5. Client selects account type 6. Client touches YES for cashback 7. Client touches preset cashback amount or inputs manual amount and touches CONFIRM, and then confirms the total amount is good 8. The terminal prints merchant copy. To print customer copy, press OK or CANCEL REFUND / DEBIT / CREDIT 1. Touch the Action button on the main screen 2. Touch the Transactions button 3. Touch REFUND 4. Using the number pad, enter the refund amount 5. Touch REFUND 6. Enter Merchant password and touch OK 7. Hand over terminal to customer 8. Client inserts / swipes / taps card 9. The terminal prints merchant copy. To print customer copy, press OK or CANCEL PRE-AUTHORIZATION 1. Touch the Action button on the main screen 2. Touch the Transactions button 3. Touch PRE AUTHORIZATION 4. Using the number pad, enter the transaction amount 5. Touch PRE AUTHORIZATION 6. Hand over terminal to customer 7. Client inserts / swipes / taps card 8. The terminal prints merchant copy. To print customer copy, press OK or CANCEL PRE-AUTHORIZATION COMPLETION 1. Touch the Action button on the main screen 2. Touch the Settings button 3. Enter Merchant password and touch OK 4. Touch Reports and then touch Batch Details 5. Touch the pre authorization transaction line 6. Touch Complete 7. Enter the amount of the completion and press OK to confirm the final amount of the transaction 8. Confirm the transaction completion request 9. The terminal prints merchant copy. To print customer copy, press OK or CANCEL A920 Quick Reference Guide