Plantronics Calisto P820 Manuals

USER GUIDE Calisto® 800 Series P820/P825/P830/P835 Firmware version 1.19 2 Contents Contents Contents Welcome 3 System Requirements 3 Computer 3 Connecting the Cables 4 Speakerphone and Microphone Basics 5 Speakerphone 5 Microphone 5 Set up your speakerphone 6 Accessories 6 Set Up Your Calisto 6 Get to Know Your Calisto 8 Screen 9 Outgoing Line 10 Menu 10 Use Call Features 11 Make a Call 11 Answer or Ignore a Call 11 Answer a Second Incoming Call 11 Switch Between Calls 12 Mute a Call 12 End a Call 12 Use Other Call Options 12 Special Features for Using Your P830 & P835 Calisto with a Landline 13 Use the Call Log 14 Enter/Edit Favorites 15 Create a Favorite 15 Access Voicemail 19 Use Your Calisto with a Headset 20 Switch Call Audio Between Your Calisto and a Headset 20 Use Your Calisto with a Wireless Mic 22 Setup 22 Pairing (if not pre-paired) 22 Wearing and Use 22 Features 23 Wireless Mic Usage 24 Light Indicators 25 Disconnect from/Reconnect to a Mobile Phone or Bluetooth Headset 26 Customize Your Calisto Settings 28 Basic Setup 28 Plantronics Spokes Software 31 Spokes Software Highlights 31 Softphone Support 31 Calisto 800 Application Support and Features 32 Plantronics Control Panel 34 Plantronics Update Manager 35 Troubleshooting - General 36 Troubleshooting - Software 38 3 Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Calisto Speakerphone (Speakerphone + PA50 Microphone) System. The Calisto comes in several models: • The P820 model connects to mobile phones and PC softphones. • The P825 model connects to mobile phones and PC softphones, and includes a PA50 wireless mic accessory (see Use Your Calisto with a Wireless Mic on page 22). • The P830 model connects to mobile phones, softphones, and analog landlines. • The P835 model connects to mobile phones, softphones, analog landlines and includes a PA50 Wireless Mic accessory The Calisto offers: • Full duplex wideband audio with advanced noise cancellation • A 2.4” color display and dial pad for easy caller ID viewing, dialing, answering, switching, and muting across devices • Support for Bluetooth and wired headsets and headphones (2 x 3.5mm jack) • Many convenient features including integration with top Unified Communications client applications and softphones, and media players. Please see the Plantronics Spokes Software section for a complete list of supported features and more details With the Calisto, you can: • Make and answer calls for any of your connected phone lines. • Manage and switch among multiple calls, even from different phones. • Easily switch call audio between the built-in speakerphone, a wired headset/headphones/ earbud, or a wireless Bluetooth headset. • Use the Call Log and Favorites to quickly view and dial numbers. • Customize settings to make your Calisto work best for you. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. System Requirements Computer • Supported Operating Systems: Windows XP®, Windows Vista®, Windows® 7 • Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista-Service Pack 1 (SP1) or later (Recommended) • Microsoft Windows 7-Service Pack 1 (SP1) or later (Recommended)

Plantronics Calisto P820/ P825(P820 + PA50)/ P830/ P835(P830 + PA50)/ P820-M/ P825-M(P820-M + PA50)/ P830-M/ P835(P830-M + PA50) Getting Started Refer to the safety instructions at the end of this guide prior to installation or use. For the full User Guide, visit www.plantronics.com/calisto800 1: Cables Analog telephone cable (P830/P830-M, P835/P835-M models only) USB cable to computer AC adapter (P830/P830-M, P835/P835-M models only))* *available as an optional accessory for P820/P825/P820- M/P825-M 2: Software Plantronics Software is Optional for versions Optimized for Microsoft Communicator (P820-M, P825-M, P830-M, P835-M), but allows you to use your Calisto with other PC softphones. Plantronics Software is Required for Standard UC versions (P820, P825, P830, P835). 1. Go to www.plantronics.com/calisto800 to download the software and check compatibility. 2. Go to Windows “Start” menu, select “Programs” and select “Plantronics Control Panel.” In Plantronics Control Panel, select your default softphone. 3: Setup To complete set-up, simply follow Calisto on-screen setup instructions. 4: Basic Features Talk/End key PC/ Mobile/ Landline icons indicate line selected for outgoing calls Audio key. Switches from the speakerphone to a headset (or wireless mic, see next page) and back. Mute key 3.5mm headset/headphone jacks PA50 Wireless Mic The PA50 wireless mic is included with the Calisto P825, P825-M, P835, P835-M speakerphone systems and is an optional accessory for the Calisto P820, P820-M, P830, and P830-M. The wireless mic provides unparalleled freedom of movement and optimal voice transmission. 1: Setup /!\ Disconnect all cables from the Calisto base. Insert wireless mic docking station firmly into the slots at the bottom of the base. Reconnect all cables. Place the wireless mic in the docking station and charge it for a minimum of 2 hours or until the Calisto screen indicates the mic is fully charged. 2: Wearing and Use The wireless mic can be worn on a collar or lapel, see diagram for optimal location. The wireless mic can also be placed flat on a table for flexible small group conferencing. It provides 360-degree microphone coverage. Talk Time: Up to 7 hours Maximum range: Up to 45 feet/12 meters 2: Features Once undocked, press the   key on the wireless mic to replace the built-in speakerphone microphone. When the wireless mic is active, the {icon} is displayed on screen and the built-in speakerphone microphone is turned off. To transfer a call from the wireless mic to the speakerphone and back, press on the speakerphone. Talk/End Key: Press with one tap to answer or end a call. The key is green when you have an incoming call, red when you are on a call. Mute/Unmute Keys: Press red key on both sides. The keys light red when a call is muted. Warranty Warranty: Plantronics offers a two (2) year limited warranty. For full warranty details, conditions and technical assistance, please visit our website: www.plantronics.com/support Safety Instructions Please read the following safety and operational instructions before using your Calisto phone system. Please keep these instructions for your reference. When using this product, these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury to persons and damage to property. /!\ This symbol identifies and alerts the user to the presence of important safety warnings. Operating, storage and charging temperature is 0°C to 40°C (32°F to 104°F). /!\ Warnings o Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning. o Do not use the telephone to report a gas leak in the vicinity of the leak. o Plug the AC adapter into the outlet nearest the equipment that is easily accessible. o To reduce the risk of electric shock, explosion or fire, use only the AC adapter supplied by Plantronics to power the product. Do not use the adapter for any other purpose. Ensure that the voltage rating corresponds to the power supply you intend to use, for example 100-240 V; 50/60 Hz; 0.2 A. o Do not disassemble the AC adapter as this may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock or fire when the product is subsequently used. o Observe all signs and instructions regarding the use of an electrical device or RF radio product in designated areas, such as gas/refueling stations, hospitals, blasting areas, potentially explosive atmospheres, or aircraft. o Do not insert anything into the product because this may cause damage to the internal components or cause injury to you. o Avoid contact with liquids. Do not locate this product near water, for example, near a bathtub, or sink, in a wet basement, or near a swimming pool. o Discontinue use of product and contact Plantronics if the product or AC adapter overheats, has a damaged cord or plug, if the product has come into contact with liquids. o Use only those Plantronics products and accessories designed for use with this product. o CHILDREN. Never allow children to play with the product—small parts may be a choking hazard. o If you experience a skin irritation after using this product, discontinue use and contact Plantronics. o Exposure to high volume sound levels may cause temporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use this product with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected. You may experience different sound levels when using this product with different devices. The device you use and its settings affect the level of sound you hear. If you experience hearing discomfort, you should stop using this product and have your hearing checked by your doctor. To protect your hearing when using a headset, some hearing experts suggest that you: 1. Set the volume control in a low position before putting the headset on your ears and use as low a volume as possible. 2. Avoid turning up the volume to block out noisy surroundings. Whenever possible, use your headset in a quiet environment with low background noise.