Samsung 28D Manuals

TABLE OF CONTENTS ABOUT THIS BOOK ..........................................................1 THINGS YOU SHOULD KNOW ..........................2–10 ASSEMBLING YOUR KEYSET ................................11 ADDING AN iDCS 14B KEY STRIP......................12 ADDING A KEYSET DAUGHTERBOARD MODULE ..............................................................................13 OUTSIDE CALLS Making an Outside Call ....................................................................14 Answering an Outside Call................................................................14 Universal Answer ..............................................................................14 Recall/Flash ......................................................................................15 Busy Line Queuing with Callback ....................................................15 Canceling Callback............................................................................15 INTERCOM CALLS Calling Other Stations........................................................................16 Answering Intercom Calls..................................................................16 Answer Modes ..................................................................................16 Busy Station Callback ......................................................................17 Busy Station Camp-on ......................................................................17 Calling Your System Operator ..........................................................18 CALL PROCESSING Holding Calls................................................................................19–20 Transferring Calls ........................................................................20–21 Transfer with Camp-On......................................................................21 Transfer to Voice Mail ........................................................................21 Call Waiting........................................................................................21 Conference Calls ..............................................................................22 SAMSUNG iDCS SYSTEMS September 2003 iDCS KEYSET USER GUIDE Samsung Telecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant. Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide.

VOICEMAIL FIRST TIME EASY SET-UP To set up your personal Voicemail account, begin by pressing the MESSAGE button on your keyset. If prompted to enter a password, do so at this time (Default Password is 0000). After log in, you must set up all of the following five options for optimum performance. Change Your Password......................................# - 7 - 1 Required to Log In as a Subscriber. Password length can be from 1 to 8 digits. Default password is 0000. Record Your Name..............................................# - 7 - 2 To record you name, simply state your name as though you were speaking to someone in person. This recorded name plays to your callers when they are transferred through the Auto Attendant. The Automated Directory also plays your recorded name so callers receive the correct spelling. Enter Your Dial-By-Name Directory Name........# - 7 - 3 You are asked to first spell, enter and accept your Last Name, then your First Name on the Telephone Keypad. The Automated Directory uses the feature for callers who do not know your extension number but do know your name. Record Your Primary (No-Answer) Greeting....5 - 1 - 2 ALWAYS begin recording your greeting by using the SOFT KEY BUTTONS and pressing DELETE (the soft key furthest to the right on the keyset). After doing this, you will immediately hear a beep. After this beep, begin recording your greeting. Once you are finished recording your personal greeting, enter 2. To replay the greeting, press 1. When you are satisfied with your personal greeting, press # to save. NOTE: This Greeting will be played when someone calls or is transferred to your phone and you are unable to answer. This recording is mandatory and is different from the Mailbox Greeting recorded in step 5. Record Your Mailbox Greeting..........................5 - 7 - 2 ALWAYS begin recording your greeting by using the SOFT KEY BUTTONS and pressing DELETE (the soft key furthest to the right on the keyset). After doing this, you will immediately hear a beep. After this beep, begin recording your greeting. Once you are finished recording your personal greeting, enter 2. To replay the greeting, press 1. When you are satisfied with your personal greeting, press # to save. NOTE: The following Greeting plays when a call is transferred directly to your voicemail and your phone does not ring. It is different from the greeting recorded in step 4 and is mandatory. 1 2 3 4 5 Phone and Voicemail Telco Automation, Inc. - Monterey, California 831-393-TELCO (8352) Quick Reference Guide

SAMSUNG iDCS SYSTEMS August 2004 iDCS KEYSET USER GUIDE Samsung Telecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant. Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide.

T A B L E O F C O N T E N T S USER INSTRUCTIONS SECTION PART DESCRIPTION PAGE 1 ENHANCED DISPLAY PROGRAMMING 1.1 OVERVIEW........................................................................................... 1.1 1.2 LOCKING YOUR KEYSET................................................................... 1.4 1.3 CHANGING YOUR PASSCODE ......................................................... 1.5 1.4 CALL FORWARDING .......................................................................... 1.6 1.5 SETTING YOUR ANSWER MODE ..................................................... 1.9 1.6 PROGRAMMING YOUR STATION’S NAME..................................... 1.10 1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS .............. 1.12 1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS ................ 1.13 1.9 ADDING EXTENDERS TO KEYS ..................................................... 1.14 1.10 CHECKING STATION STATUS ........................................................ 1.15 1.11 CHANGING YOUR TIME AND DATE DISPLAY ............................... 1.16 1.12 SETTING STATION ON/OFF OPTIONS .......................................... 1.17 1.13 SELECTING A RING TONE .............................................................. 1.20 1.14 ALARM REMINDER ........................................................................... 1.21 1.15 STATION VOLUME ............................................................................ 1.22 1.16 SETTING A PROGRAMMED MESSAGE.......................................... 1.24 1.17 ALARM REMINDER WITH MESSAGE ............................................. 1.25 1.18 CALLER ID DISPLAY ......................................................................... 1.26 2 iDCS KEYSET USER GUIDE 3 DCS KEYSET USER GUIDE 4 STANDARD TELEPHONE USER GUIDE 5 SYSTEM ADMINISTRATION AND SPECIAL FEATURES GUIDE 6 AUTO ATTENDANT AND UNIFORM CALL DISTRIBUTION ADMINISTRATION GUIDE iDCS 500 USER INSTRUCTIONS TECHNICAL MANUAL TABLE OF CONTENTS NOVEMBER 2001