Trust DIRECT ACCESS USB 2.0 MULTI CONNECT BAY Manuals

DIRECT ACCESS USB 2.0 MULTI CONNECT BAY UK Introduction This instruction manual is for users of the TRUST DIRECT ACCESS USB 2.0 MULTI CONNECT BAY. The bay can be used to read different types of memory card on a PC or a Mac. It also extends the USB (version 2.0), FireWire (IEEE1394), microphone, speaker and headphones connections, so that these can be accessed from the front of your system. TRUST SERVICE CENTRE 24 HOURS: internet www.trust.com Office Open Phone UK Mon - fri 8:00 - 16:00 +44-(0)845-6090036 Italia Lun – ven 9:00 – 17:00 +39-(0)51-6635947 This device meets the essential requirements and other relevant conditions of the applicable European directives. The Declaration of Conformity (DoC) is available at www.trust.com/13511/ce. Safety 1. Do not use a liquid cleaning product or a spray to clean the bay. Clean the bay with a damp cloth. Do not use the bay near water. 2. Do not repair the bay yourself. Note: Make sure the audio output, microphone input, FireWire port and USB ports have been installed on the PC or Mac and that they work correctly before installing and connecting the bay. If necessary, see the relevant instruction manual. Note: Make sure you have installed the latest updates, Windows Service Pack (at least SP1 is required for Windows XP and at least SP4 is required for Windows 2000), USB driver and FireWire driver. Note: If your computer does not have three USB 2.0 ports and you wish to use all of the bay’s functions, then we recommend purchasing a USB 2.0 card or hub and connecting the cables to this (see www.trust.com/13083 for a Trust 5 port USB 2.0 card). Note: If your computer has a USB 1.1 port, the bay will work at the USB 1.1 speed. For optimal use of the bay, we recommend purchasing a USB 2.0 card of hub. Note: Read the Quick Installation Guide first. Installation for Windows users 1. Turn the computer on. 2. Once Windows has started, insert the Trust Installation CD-ROM into your CD-ROM drive. The Trust Installer will start automatically. If it does not start automatically, select ‘Run’ from the Start menu. Type [D:\SETUP.EXE] (if necessary, replace the letter D with the letter used to specify your CD- ROM drive) and click ‘OK’ to start the Trust Installer. 3. Click ‘Install driver’ once the program has started. Follow the on-screen instructions. Restart the computer after the installation has been completed. Installation for Mac users Mac 9.x users: Turn the Mac on. Insert the Trust Installation CD-ROM into the CD-ROM drive. The Trust Installer will start automatically. If it does not start automatically, browse the CD-ROM and open ‘Install OS 9’. Click ‘OK’ and then ‘Install’. Follow the on-screen instructions. Restart the computer after the installation has been completed. Mac 10.x users: It is not necessary to install a driver for the card reader. Installing the bay in the computer 1. Make sure the computer is turned off and the plug has been removed from the plug socket. 2. Take the metal plate (bracket) with four wires (cable 1). 3. Connect the red, yellow, blue and black cables to the corresponding colours on the bay. 4. Open the computer casing. 5. Open a 5¼” slot and make space at the rear of the computer for the bracket. 6. Slide the bay into the 5¼” slot and screw it into place. Move the cable and the bay’s bracket to the rear of the casing and screw the bracket in place. 7. Take the power cable. Connect the smallest plug to the white power connection on the bay. 8. Loop the two remaining plugs between the PC or Mac power supply and, for example, the CD- ROM drive. 9. Close the computer casing. 10. Connect cable 2 (connector with 6 cables) to the bay’s bracket (see figure 1 and table 2). Connect the 6 cables. If necessary, read the instruction manual provided with the PC or Mac. 11. Connect the power cable to the computer and start the computer. If you are requested to specify the location of the driver, select the PC or Mac to automatically search for the driver. Table 1: Explanation of Cable 1 Colour Name Description Blue Audio Speaker output and microphone input Red USB 1 Card reader Yellow USB 2 USB ports Black 1394 FireWire port Metal Bracket with connector Metal plate with a 25-pole connector Figure 1: Cable 2 Table 2: Explanation of Cable 2 Cable Function A 25-pole connector for the bracket B Microphone input (pink) C Speaker output (green) D 1394 “FireWire” port E Card reader (CARD READER) F Top USB port (USB UP) G Bottom USB port (USB DOWN) Explanation of the indicators (LEDs) Red LED on: Device receives power. Green LED flashes: Card reader is reading from or writing to a card. Using the audio connection, USB ports and FireWire port The USB, FireWire, speaker and microphone connections work immediately when a suitable device is connected to them. The ‘Safe Removal’ application must be used before disconnecting some USB and FireWire devices from a computer. See the instruction manual provided with the device for more information. Using the card reader 1. Insert a memory card into the correct slot. See table 3 for the cards supported by the card reader. 2. Windows users: Open My Computer. You can now browse the contents of the card and edit the data. See figure 2 and table 3 for the necessary drive letter. Mac users: A shortcut to the memory card will automatically appear on the desktop. Open the shortcut to edit the data. 3. All the programs which access the card must be closed before the card can be removed. Wait until the green LED no longer flashes before removing the card. Figure 2: Table 3: Supported cards Card type Drive letter Size in MB (unless otherwise stated) CF I E: 4 – 512 CF II E: 4 – 2 GB MD E: 340/512/1 GB MS / MS Pro F: 4 – 512 SM G: 4 – 512 SD H: 8 – 512 MMC H: 8 – 512 Note: The drive letters used in figure 2 depend on your system. The driver letters are, however, given in this order. Troubleshooting Problem Cause Possible solution The audio cables have not been connected correctly to the sound card. Check the connection made with the sound card. If necessary, see the instruction manual provided with the sound card. No sound is emitted by the speakers or sound is not recorded through the microphone. The record or play volume in Windows is too low. Increase the volume. The USB cable has not been connected correctly. Connect the cable correctly. You do not have three USB ports. Connect a USB 2.0 card or hub with enough ports. The USB ports have not been enabled in the BIOS. Enable the ports in the BIOS (see the instruction manual provided with your PC for instructions on how to do this). The USB connection does not work. The operating system displays a message saying that a high-speed device has been connected to a low-speed port. This message is displayed when a USB 2.0 device is connected to a USB 1.1 port. Connect the bay to three USB 2.0 ports. If there are no USB 2.0 ports, purchase a USB 2.0 card or hub which has enough ports. The FireWire connection does not work. The FireWire cable has not been connected correctly. Connect the cable correctly. The card is not supported. The bay only definitely works with the memory cards and the capacities given in table 3. The USB CardReader cable has not been connected or has not been connected correctly. Connect the cable correctly. The memory card has not been inserted correctly. Make sure the memory card has been inserted into the slot correctly and that it makes good contact. The driver has not been installed. Install the driver. Use the driver included on the CD- ROM or download the driver from the Internet. The file format is not supported. See the instruction manual provided with the device in which the card was used. The card reading function does not work or does not work correctly. The card has not been formatted or has not been formatted correctly. Format the card using Windows Explorer or Finder (Mac). All the data on the card will be deleted. Note: If you format a card on your computer and then use it in your digital camera, the device may no longer recognize the format of the card. It is, therefore, recommended to always format the card using your digital camera. No data can be written to the card. The memory card may be write-protected. Smart Media: Remove the round sticker on the back of the card. MS/MSPro/SD: Push the slider on the card to the ‘Unlock’ position. The card does not fit into the card reader. The card has been inserted incorrectly. Insert the card into the card reader correctly (see the illustration on the card reader). The red LED is not lit. The power cable has not been connected. Connect the power cable. The problem is not listed here. The latest FAQs are available on the Internet. See www.trust.com/13511 for FAQs and other product information. If you still have problems after trying these solutions, please contact one of the Trust Customer Care Centres (see the table in the bottom right-hand corner). Please have the following information available: the item number (13511-02), as well as a good description of what is not working and when the problem occurs. France Lun – ven 9:00 à 17:00 +33-(0)825-083080 Deutschland Mo – Fr 9:00 - 17:00 +49-(0)2821-58835 España Lun – viernes 9:00 - 17:00 +34-(0)902-160937 Polska Pon do pią 9:00 - 17:00 +48-(0)22-8739812 Nederland Ma – vr 9:00 - 17:00 +31 (0)78-6543387 Other countries Mon – fri 9:00 - 17:00 +31-(0)78-6549999