Vertical Edge 100 Manuals

DIGITAL PHONE FEATURE CODE REFERENCE Call Park Directed . . . . . . . Flash + 66 + ext Retrieval . . . . . . . . . . . . . 65 + ext Self . . . . . . . . . . . . . . . . Flash + 64 Retrieval . . . . . . . . . . . . . 65 + ext System . . . . . . . . . . . . . Flash + 62 Retrieval . . . . . . . . . . 63 + slot no Call Pickup Extension . . . . . . . . . . . . . 75 + ext Group . . . . . . . . . . . . . . . . . . . . 74 Call Return . . . . . . . . . . . . . . . . . . 69 Call Waiting Answer . . . . . . . . Flash Disable . . . . . . . . . . . . . . . . . . . . 70 Caller ID Blocking . . . . . . . . . . . 67 Camp-on (Callback). . . . Flash + 76 Cancel. . . . . . . . . . . . . . . . 77 + ext Centrex . . . . . . . . Flash + 80 + code Conference. . . . . Flash + phone no + . . . . . . . . . . . . . . . . . . . Flash + 71 Reconnect. . . . . . . . . . . Flash + 72 Do Not Disturb . . . . . . . . . . . . . . 41 Cancel. . . . . . . . . . . . . . . . . . . . . 42 Forward. . 43 + destination no. or ext Cancel. . . . . . . . . . . . . . . . . . . . . 44 Log Incident . . . . . . . . . . . . . . . . . Night Answer . . . . . . . . . . . . . . . . 85 Cancel. . . . . . . . . . . . . . . . . . . . . 86 Page System . . . . . . . . . . . . . . . . . . . . 11 Zone . . . . . . . . . . . . . . . 12 + zone Phone Relocation *98 + extension no. Sys Spd Dial . . . 89 + speed dial no. Transfer. . . . . . Flash + destination ext Voicecall . . . . . . . . . . . . . . . 82 + ext Caller ID Blocking Keep your caller ID information private when making a phone call. This feature applies only during the time of the current call. You must re-apply this setting each time you want to make a call. 1 Listen for the dial tone, then press RESTRICT. 2 Press 67. 3 Dial the destination phone number. Call Return Call back the last extension that called you. Press CALL RETURN, OR 69. Camp-On (Callback) Automatically call back an extension that is busy, does not answer, or forwards you to voicemail. After receiving a busy signal or no answer: 1 Press Camp-On, OR Flash, then 76. 2 Hang up. When the target extension becomes available your phone will ring: 3 Answer the ring to retry your call. Cancel Press 77. Redial Places a call to the last number dialed from the phone. Press REDIAL, OR . System Speed Dial Dial frequently used phone numbers using a predefined code. 1 Press SYSTEM DIAL, OR 89. 2 Enter the code used to represent the phone number. System Speed Dial Preview (models with displays only) Review the list of existing Speed Dial numbers. 1 Press SYSTEM DIAL. 2 Use the volume buttons to scroll through list of Speed Dial numbers. 3 Press SYSTEM DIAL again to dial the selected speed dial number. TAP (Erase Last Digit Dialed) When dialing a number, use TAP to erase dialed digits as needed. Press TAP to delete the last digit dialed. - OR - Press TAP twice to erase all digits. Voicecall (intercom) Make a voice announcement to a specified extension. 1 Press VOICECALL, OR 82. 2 Dial the target extension. MAKING CALLS Call Pickup Answer inbound calls on other extensions within your pickup group. Extension Pick up any call coming into a specific extensions within your group. 1 Press Extn Pickup, OR 75. 2 Dial the extension number of ringing station. Group Pick up any call coming into your group. Press GROUP PICKUP, OR 74. Call Waiting Place the current call on hold to answer another incoming call. 1 Press CALL WAITING, OR Flash. 2 Press TAP to return to the first call or to toggle between two calls. Disable Disable Call Waiting for the current call only. 1 Press 70. 2 Dial your call. Night Answer Place the system into a mode in which all inbound calls are redirected to a predetermined destination Press NIGHT ANSWER, OR 85. Cancel Press NIGHT ANSWER, OR 86. ANSWERING CALLS for Vertical Edge 100, Edge 70 Impact SCS, and Vodavi Digital Phone QUICK REFERENCE GUIDE Release 2.0 Service Pack 1 - April 2011

Call Pickup Answer inbound calls on other extensions within your pickup group. Extension 1 Press EXTENSION PICKUP, OR 75. 2 Dial the extension number of ringing station. Group Pick up any call coming into your group. Press GROUP PICKUP, OR 74. Night Answer Place the system into a mode in which all inbound calls are redirected to a predetermined destination Press NIGHT ANSWER, OR 85. Cancel Press NIGHT ANSWER, OR 86. Call Waiting Place the current call on hold so you can answer another incoming call. 1 Press CALL WAITING, OR FLASH. 2 Press TAP to return to the first call or to toggle between two calls. Disable Disable Call Waiting for the current call only, preventing the call from being interrupted. Disabling call waiting is useful if you are using your extension to send faxes or to connect to the Internet. In both cases, a call waiting tone disrupts the data flow. 1 Press 70. 2 Dial your call. Do Not Disturb (DND) Block all incoming calls and pages (except in the case of a Camp-on callback) and send them to a another destination such as voice mail or an attendant (see Forwarding Calls in this guide). 1 Listen for dial tone. 2 Press DO NOT DISTURB, OR 41. Cancel 1 Listen for dial tone. 2 Press DO NOT DISTURB, OR 42. Centrex Access If your Wave system uses Centrex service, follow these steps to access the associated Centrex features. Contact your phone administrator for more information. 1 Listen for dial tone. 2 Press 80. 3 Enter Centrex feature code. Edit (Program) Program your Auto Dial and Forward keys to dial specific digits. 1 Press MENU, then press NEXT. 2 Press EDIT. 3 Follow the prompts. ANSWERING CALLS ADDITIONAL FEATURES Message Waiting 1 Press MESSAGE. 2 Follow the voice mail prompts to retrieve voice mail messages and use voice mail features. Mute Press MUTE to toggle the microphone or handset on and off. Query Press MENU, then the feature button to find out if and how that button is programmed. Release Press RELEASE to disconnect an active call. Shift When pressed, the phone will enter into the shift mode, allowing the user to use programmable keys as auto dial keys. Press SHIFT, then the feature key. Speaker Press SPEAKER to switch between hands-free mode (speaker/microphone) and the handset. • This can also be used to exit the Edit feature. Handset and Speaker Volume During a call: Use the VOLUME arrow buttons to adjust volume while the other party is speaking. • The most recent setting will be saved. • The handset volume is saved if lower or equal to the default. However, if the volume is changed to a louder setting, it will not be saved, and will return to the default setting. • Any change in the speaker volume is saved. Volume Reset Override (on/off) If you have changed the volume setting on your phone, use this key to prevent the phone from automatically resetting to the default level. Press VOL RST OVRRD to toggle on and off. Display Contrast 1 Press MENU, then DISP, then press NEXT twice. 2 Use the Light and Dark softkeys to adjust the display contrast level. 3 Press Done or SPEAKER to save the setting. Ring Volume Use the procedure below to adjust the ring volume on your phone. Use the VOLUME arrow buttons to adjust volume. Ring Tone Change the sound of the tone (not the volume) of your phone. 1 Press MENU, then RING. 2 Use the Up and Down softkeys buttons to select a different ring tone. 3 Press Done or SPEAKER to save the setting. ADDITIONAL FEATURES (continued) PHONE SETTINGS QUICK REFERENCE GUIDE Vertical Edge 100 Digital Phone (12 and 24 button models) DIGITAL PHONE STAR CODE REFERENCE Call Park Directed . . . . . . . . . . . . . . . FLASH + 66 + ext Retrieval . . . . . . . . . . . . . . . . . . . . . 65 + ext Self. . . . . . . . . . . . . . . . . . . . . . . FLASH + 64 Retrieval . . . . . . . . . . . . . . . . . . . . . 65 + ext System. . . . . . . . . . . . . . . . . . . . FLASH + 62 Retrieval . . . . . . . . . . . . . . . . . 63 + slot no Call Pickup Extension . . . . . . . . . . . . . . . . . . . . . . 75 + ext Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Call Return . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Call Waiting Answer. . . . . . . . . . . . . . . . FLASH Disable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Caller ID Blocking. . . . . . . . . . . . . . . . . . . . 67 Camp-on (Callback) . . . . . . . . . . FLASH + 76 Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Centrex . . . . . . . . . . . . . . FLASH + 80 + code Conference . . . . . . . . . . . FLASH + phone no + FLASH + 71 Reconnect . . . . . . . . . . . . . . . . . FLASH + 72 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . 41 Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Forward . . . . . . . . 43 + destination no. or ext Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Hold . . . . . . . . . . . . . . . . . . . . . . FLASH + 64 Night Answer . . . . . . . . . . . . . . . . . . . . . . . . 85 Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Page System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Zone. . . . . . . . . . . . . . . . . . . . . . . . 12 + zone System Speed Dial . . . . . . 89 + speed dial no Transfer . . . . . . . . . . . FLASH + destination ext Voicecall . . . . . . . . . . . . . . . . . . . . . . . 82 + ext PART NUMBER XXX-XXXX-XXXXXX Company confidential draft document For review only - do not distribute 7/11/07 WAVE ISM 1.0 Build 6 - 10.0.20070628.0.0 (0703)