VXI Passport 10P Manuals

VXI HEADSET INSTRUCTIONS HOW TO WEAR YOUR HEADSET 1. Place the headset on your head. 2. Position the earpiece(s) directly on the ear(s). 3. Slide the headband in or out of the side support for proper fit. 4. Position the microphone about one finger's width away from your face just below your lower lip. There is painted dot or the word "TALK" embossed or printed on the plastic microphone housing. This mark must face your mouth (see illustrations at right). CHOOSE YOUR CONNECTION A. Telephone Amplifier or Telephone / Computer Switchbox 1. Connect your headset to the amplifier/switchbox headset cord. Be sure the other end of this cord is plugged into the headset port on the amplifier/switchbox (look for a headset icon). If necessary, consult the amplifier/switchbox user guide to locate the correct port. B. Direct-to-Telephone Headset Port (for headset compatible phones only) 1. Make sure the headset is connected to a lower cord that is compatible with your phone system.* 2. Plug the end of the lower cord into the headset port on your telephone. Some phones allow connection to the handset port, please consult your telephone user manual for more information. C. Computer Connection 1. For USB ports, pair with VXI's TuffSet or Passport USB Lower Cord. Plug into an USB port on your computer. 2. For sound cards, pair with VXI's "QD1030 Cord". Insert the cord's red plug into the microphone port and the black plug into the speaker port on your computer. * For technical assistance or product information, please call VXI Customer Service toll free at 1-800-742-8588 "TALK" OR A PAINTED DOT VXI LIMITED WARRANTY 1. If your VXI product fails to work for any reason during the first two years from the date of purchase as shown by the purchaser's warranty registration, VXI will repair or replace the headset or amplifier, at its election, free of charge. You may register your warranty online at www.vxicorp.com, or by calling customer service at 800-742-8588. Without warranty registration, the warranty period begins on the date of manufacture. All products returned to VXI after the two-year warranty period will be repaired as "out-of-warranty" products, and the purchaser will be billed for such repairs pursuant to the out-of-warranty repair provisions set forth below. 2. The obligations of VXI under this warranty shall be limited to repair or replacement (at our option) of any part returned freight prepaid to VXI. Returned products require a Return Authorization that may be obtained online at www.vxicorp.com or by calling customer service at 1-800-742-8588. 3. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not permit the exclusion of implied warranties and the foregoing exclusions may not apply to you. 4. In no event shall VXI be responsible for any other damages whatsoever including direct, indirect, special, incidental, consequential, or otherwise for breach of this or any other warranty, express or implied. OUT-OF-WARRANTY REPAIRS: VXI will repair out-of-warranty product for a charge that is applicable as of the date of receipt by VXI. Please call for current repair charges and see return details above. Out-of-warranty repairs are warranted to be free from defects in material and workmanship for ninety (90) days. One Front Street, Rollinsford, NH 03869 Toll Free: (800) 742-8588 Headquarters: (603) 742-2888 www.vxicorp.com PN200606G © 2006 VXI Corporation

www.vxicorp.com VXI Corporation One Front Street Rollinsford, NH 03869 800-742-8588 603-742-2888 Passport 10P / 20P Headsets Compatible with Plantronics® and VXI Passport P-series amplifiers and direct connect cords. Note: Headset connects to the quick disconnect on the amplifier’s headset cord. Noise-canceling microphone greatly reduces background noise for a professional sounding call Durable construction to endure the stress of the 24/7 call center Virtually indestructible, highly flexible gooseneck boom. Rotates for left or right ear placement. Maintains position for consistent voice quality Sturdy quick disconnect allows fast and easy detachment from lower cord for greater mobility Adjustable headband secures positional adjustment, won't slide out of position Concave ear cushion for greater comfort PASSPORT ™ warranty 2 YEAR Unconditional WARRANTY RECEIVE SPECIFICATIONS Speaker: Dynamic; 36mm diameter SPL: 90db @ 1kHz, 0.55V input Impedance: 300 Ohms Frequency response: 200Hz to 5 kHz Rated input: 10mW continuous, 100mW peak TRANSMIT SPECIFICATIONS Microphone: Noise canceling electret Ambient noise suppression: 13db @ 1kHz, typical Output impedance: 1.8k Ohms typical Sensitivity: -44dB @ 1kHz (defined 1" from talk-side, 82dB SPL) Frequency response: 20Hz to 15 kHz. Operating Current: 320 mA max. Operating Voltage: DC 1.0V min. to 20V max. MECHANICAL SPECIFICATIONS Cables: Standard wire, PVC insulation, polyurethane jacket Connectors: Gold-plated; quick disconnect Microphone boom: Flexible with positioning memory; swivels 300 degrees; left or right ear placement Headband: Nylon plastic and #316 stainless; Passport 10P Passport 20P

www.vxicorp.com Product Catalog Wireless for Home & Offi ce 30-31 Computer Headsets 24-29 Corded & Wireless Cords and Accessories 22-23 Offi ce Phones 20-21 Call Center Headsets 4-19 Heavy Duty Headsets 20-21 Cordless/Cellular Headsets 26-27 Corded & Wireless Since 1989, VXI has delivered innovative products, which translate a comprehensive understanding of the needs of the people who use our products into technical solutions at the personal level. The comfort, durability and performance of VXI headsets make them the headset of choice at many of the largest professional contact centers in the U.S. and Canada. VXI’s TalkPro headsets deliver exceptional results with speech recognition and VoIP applications. VXI’s BlueParrott headsets bring wireless freedom to your home cordless, offi ce phone, computer or cellular phone. Whatever your personal headset need, let VXI connect you to a digital world! VXI. connecting people to a digital world VXI SetTracker™ VXI’s popular and FREE online inventory control program for call center managers! Available 24/7 Saves time and money www.vxicorp.com 4 5 Contact Center Solutions Passport™ Now the Choice is Yours! PASSPORT Passport Headset / Amplifi er Selection If you have: Pair with this model: Plantronics amplifi er Passport-P headsets Plantronics headset Passport-P amplifi ers GN Netcom amplifi er Passport-G headsets GN Netcom headset Passport-G amplifi ers VXI Passport-V headset Passport-V amplifi ers VXI Passport-V amplifi er Passport-V headsets Plantronics and GN Netcom are registered trademarks of their respective owners. *Not compatible with GN Netcom’s ACS or UNEX products. Easy interchangeability with Plantronics® or GN Netcom® headsets Passport-P series headsets are compatible with Plantronics quick disconnect cords (amplifi er or direct connect). Passport-G series headsets are compatible with GN Netcom quick disconnect cords (amplifi er or direct connect). Professional quality that matches or exceeds the competition at a better price. Unconditional two-year warranty means that even if an agent accidentally spills coffee on the microphone, you won’t pay one penny to fi x it. Competitively priced and great trade in programs! Call now to fi nd out how VXI can save you money on your next headset purchase. Passport-P headsets feature a Plantronics compatible quick disconnect for connection to the headset cord of Plantronics amplifi ers and direct connect cords. Passport-G headsets feature a GN Netcom compatible quick disconnect for connection to the headset cord of GN Netcom amplifi ers and direct connect cords.* warranty 2 YEAR Unconditional WARRANTY

Passport 10-P Passport 20-P www.vxicorp.com VXI Corporation One Front Street Rollinsford, NH 03869 800-742-8588 603-742-2888 Passport™ P-Series Headsets warranty 2 YEAR Unconditional WARRANTY Simply attach the VXI Passport-P headset to the Plantronics cord (amplifier or direct connect) for easy integration in the contact center. Built to withstand the pressures of the 24/7 call center, Passport-P headsets are constructed with the same impact resistant plastic used in sporting equipment, meaning fewer repairs and less hassles. High quality components ensure clear audio communication on both ends of the call and the ultra comfortable fit reduces agent stress. PASSPORT ™ Go First Class. VXI's Passport-P headsets connect easily to Plantronics® amplifiers Compatible with Plantronics quick disconnects for connection to Plantronics amplifiers or direct connect cords Noise-canceling microphone significantly reduces background noise for a more professional sounding call Concave ear cushion for superior comfort and sound Highly flexible microphone boom stays in position and is easy to adjust for proper microphone placement Sturdy disconnect allows fast and easy detachment from lower cord for greater mobility Adjustable headband provides a secure, comfortable fit Left or right side receiver/microphone placement Features and Benefits The Passport-P headset features a Plantronics compatible quick disconnect. Plantronics is a registered trademark of Plantronics, incorporated.