Installation and servicing instructions [PDF] (65 pages)
- Updated: 07.09.2026
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24SiII / 28SiII
WALL MOUNTED COMBINATION BOILERS FOR CENTRAL HEATING
AND MAINS FED DOMESTIC HOT WATER
INSTALLATION AND
SERVICING INSTRUCTIONS
This appliance is for use with Natural Gas or LPG (Cat II 2H3P TYPE C12 & C32)
24SiII GC NUMBER 47 311 65 (N.G.)
GC NUMBER 47 311 66 (L.P.G.)
28SiII GC NUMBER 47 311 67 (N.G.)
GC NUMBER 47 311 68 (L.P.G.)
GB/IE
APPLIANCE OUTPUTS
Domestic
Central Heating
Hot Water
24Si II
28Si II 24Si II 28Si II
Minimum 6.9 kW 8.1 kW 6.9 kW 8.1 kW
Maximum 24 kW 28 kW 24 kW 28 kW
IMPORTANT: THESE INSTRUCTIONS APPLY IN THE GB/IE ONLY
AND MUST BE LEFT WITH THE USER OR AT THE GAS METER
It is IMPORTANT to read the instructions before starting work - they have been
written to make the installation easier and prevent hold-ups.
1.1 Gas Safety (Installation & Use) Regulations 1998:
The appliance is suitable for installation in GB/IE only and
should be installed in accordance with the rules in force.
It is the law in GB that a competent person in accordance with
the above regulations installs all gas appliances.
Failure to install appliances correctly could lead to prosecution.
It is in your interest, and that of safety, to ensure compliance
with the law.
1.2 The manufacturers notes must not be taken, in any way, as
overriding statutory obligations.
1.3 The compliance with a British Standard or European Norm
does not, in itself, confer immunity from legal obligations.
1.4.1 The installation of the appliance must be in accordance
with the relevant requirements of the Gas Safety Regulations,
current IEE Regulations, Building Regulations, Building Standards
(Scotland) and local water by-laws.
1.4.2 In Eire the installation must be carried out by a competent
person and installed in accordance with IS 813, Domestic Gas
Installations (Edition 2), the current building regulations and the
electrical installation must follow the ETCI rules.
1.5 The installation should follow the recommendations of the
following British Standards unless otherwise indicated.
BS5440:1 - Flues and ventilation for gas appliances: Flues
BS5440:2 - Flues and ventilation for gas appliances: Air supply.
BS5449 - Central heating for domestic premises.
BS5482 - Domestic propane gas burning installations.
BS5546:1 - Installation of gas hot water supplies.
BS6700 - Domestic water supply in buildings.
BS6798 - Installation of gas fired hot water boilers.
BS6891- Low pressure gas pipework installations upto 28mm (R1).
BS7593 - Water treatment.
BS7671 - Requirements for electrical installations.
1.6 The appliance does not contain any substances which are
harmful to health.
1.7 In certain circumstances, the installer can be held
responsible, not only for mistakes on his part but also for
damage resulting from the use of faulty materials. We advise
that, to avoid any risk, only quality approved branded fittings
are used.
1.8 LPG Installation:
The appliance shall not be installed in a room or internal space
below ground level when it is intended for use with LPG. This
does not preclude the installation into rooms, which are
basements with respect to one side of the building but open to
the ground on the opposite side.
1.9 These instructions cover, as far as possible, the foreseeable
situations, which may arise.
Contact Worcester Heat Systems Technical Department,
Telephone: 08705 266241, for advice on specific installations.
2.1 The
initiative is the new code of practice to encourage
the correct installation, commissioning and servicing of domestic
central heating boilers and system equipment.
The 'Log-book' is a vital document that must be completed
by the installer at the time of installation. It confirms that the
boiler has been installed and commissioned according to the
manufacturers instructions.
A declaration of conformity (Refer to IS 813 Annex D1) must be
completed by the installer and a copy supplied to the appliance
operator for boilers installed in Eire.
Without the completion of the Log-book and/or declaration,
manufacturers may refuse to respond to a call-out from a
householder, who will be advised that he or she must call back the
installer, who has not fulfilled his obligations to record the
information required by the initiative.
Service:
To ensure continued efficient operation of the appliance it must be
checked at regular intervals. The frequency of servicing will depend
upon the particular installation conditions and usage, but once per
year should generally be adequate. The extent of the service
required by the appliance is determined by the operating condition
of the appliance when tested by fully qualified engineers.
Any service work must be carried out by competent registered
engineers (CORGI in GB).
2.2 General Information
The appliance is set to give the maximum output of 28 kW [28Si II] or
24kW [24Si II] to the domestic hot water and to the heating system.
The hot water flow rate is limited to a nominal 10 l/min [28Si II] or 8
l/min [24Si II] at a maximum temperature rise of 40°C.
The sanitary water section of the appliance is suitable for mains
water pressure of upto 10bar.
Kits are available to convert the appliance from Natural Gas to
Propane operation and vice versa.
2.3 Electrical Supply
230V - 50Hz. Load 180 watts. External fuse 3A (to BS1362),
Internal fuses F1 - 2A, F2 - 1.25A (20mm).
2.4 Gas Supply
The appliances require a maximum of 3.25 m3/h of natural gas
(G20) or 1.25 m3/h of propane (G31) [28Si II] or 2.8 m3/h of
natural gas (G20) or 1.08 m3/h of propane (G31) [24Si II].
The installation and the connection of the gas supply to the
appliance must be in accordance with BS6891.
The meter or regulator should deliver a dynamic pressure of 20 mbar
(G20) or 37mbar (G31) at the appliance, which is equivalent to about
19 mbar or 36 mbar at the gas valve inlet pressure test point.
2.5 Installation
The appliance is suitable for indoor installation only and for use
with a sealed system only.
Do not place anything on top of the appliance.
This is a room sealed appliance and a separate combustion air
supply is not required in any room or compartment in which the
appliance is fitted.
If the appliance is fitted in a cupboard or a compartment is built
around it after installation, then the structure must conform to the
requirements of BS6798 and BS5440 Part 2. However, because of the
low casing losses, there is no need for cooling ventilation openings in
2. Introduction
1. Installation Regulations
2
1. Installation Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2
10. Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 9
2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2
11. Installing the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . Page 12
3. Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4
12. Commissioning the Appliance . . . . . . . . . . . . . . . . . . . . Page 19
4. Siting the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7
13. Handover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 21
5. Flue Terminal Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7
14. Inspection and Service. . . . . . . . . . . . . . . . . . . . . . . . . . . Page 21
6. Air Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8
15. Replacement of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 24
7. Sealed System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8
16. Short Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 30
Open Vent System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8
17. Operational Flow Diagram . . . . . . . . . . . . . . . . . . . . . . . Page 32
8. Domestic Hot Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page
9
18. Fault Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 34
9. Gas Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 9
19. Conversion Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . Page 42
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
the compartment provided the increased clearances are used.
See Fig. 5.
The spaces specified for servicing must be maintained.(See Table 8).
There is space for the service pipes to pass at the back of the appliance.
2.6 Flue
Multi-Directional Horizontal Flue Kit.
Standard Flue Kit can be adjusted from 425mm to
725mm without cutting.
The minimum length is 265 mm with cutting.
Extended flue lengths are available upto a maximum of 4m for
natural gas appliances and 2.5m for LPG.
Optional 45° and 90° flue bend kits are available NOTE: When
using flue bends the maximum flue length is reduced (see
Section 11.12).
If access to the flue terminal will be a problem then a kit is available
to enable the horizontal flue to be fitted from inside the house.
Do not allow the flue terminal to the outside wall to become
obstructed or damaged.
A Tower guard type K2 CG 393553 is available from Tower Flue
Components, Vale Rise, Tonbridge TN9 1TB.
A vertical flue system is available.
2.7 Controls
The appliance has controls for switching the appliance On or Off,
[this does not electrically isolate the appliance] for adjusting the CH
and DHW temperatures. The CH control knob also switches the CH
off and on.
A programmable 'wire free' room thermostat or a facia mounted
programmer or clock is available.
A room thermostat and/or an externally mounted programmer
for mains voltage operation may be connected to the appliance.
2.8 System
All dirt must be flushed from the system before
connecting the appliance. The system can be pre-piped and
flushed before the appliance is fitted.
The connections in the system must withstand an operating pressure of
upto 3 bar.
Radiator valves must conform to BS2767: 10:1977.
Table 3 gives the pump head available for the system and the
required temperature differential.
A drain cock must be fitted to the lowest point and an air vent to
the highest point of the system.
2.9 Showers, Bidets, Taps and Mixing Valves
All taps and mixing valves must be suitable for the available
mains pressure and temperatures upto 65oC.
It may be necessary to fit a pressure reducing valve.
Hot and cold mains fed water can be supplied to overrim bidets
but is subject to local water company requirements.
The flow of water from individual outlets varies on all mains fed
systems that are not fitted with flow balancing valves.
Thermostatically controlled or pressure equalising shower valves
give extra comfort and protection.
If a pressure equalising valve is fitted then the domestic hot
water temperature should be set to maximum.
2.10 Safety
The appliance must not be operated with the inner casing
cover removed or without being full of water and pressurised.
The gas and electricity supplies must be turned off before
working on the appliance.
Temperature monitoring controls are fitted to prevent overheating.
Automatic frost protection is provided together with automatic
pump seizure protection.
The gas valve solenoids are automatically checked for gas soundness.
IMPORTANT: Where back-flow prevention devices, including
water meters, are fitted the expansion of hot water into cold
water main can be prevented. This can result in a pressure
build-up that may cause damage to the boiler and household
devices such as showers, washing machines etc.
In these cases we recommend that a mini-expansion vessel be
fitted adjacent to the boiler in the cold water supply pipe.
2.11.1 Operation
Central Heating:
A demand for heat will ignite the burner.
It will operate at minimum pressure for 15 seconds before
increasing to the maximum pressure over a period of 1 minute
and then automatically match the system requirements. At the
end of the demand the burner will go out, the pump will
continue to run for upto 4 minutes or the fan for 15 seconds.
There is an anti-cycle time of 3 minutes.
2.11.2 Domestic Hot Water:
A demand for hot water will light the burner. The pressure will
immediately rise to maximum. At the end of the demand the fan
will continue to run for 15 seconds if there is no heating demand.
There is an anti-cycle time of 10 seconds.
2.11.3 Domestic Hot Water and Central Heating Mode.
The demand for hot water will override the CH function when the
appliance is in the heating and hot water mode of operation.
In winter it may be necessary to reduce the flow at the taps to
maintain the delivery temperature.
Fig. 1. Facia controls
3
Fig. 2. Water flow diagram.
1
2
3
4
7
6
1. Mains On/Off control
5. Optional programmer
2. CH temperature control
6. Lockout indicator light and
3. DHW temperature control
reset button
4. System pressure gauge
7. Burner indicator light
5
1
2
3
4
7
6
1. CH flow
7. Circulating pump
2. Domestic hot water flow
8. Expansion vessel
3. Domestic hot water supply
9. Primary heat exchanger
4. CH return
10. Automatic air vent
5. Pressure relife valve discharge 11. By pass
6. Domestic water flow turbine
5
8
9
10
11
4
3. Technical Data
MAXIMUM AVAILABLE PUMP HEAD
BOILER OUTPUT HEAD MIN. FLOW RATE
kW
Metres L/min.
°C
6.9
5.2 9 11
24 1.8 22 15.5
28 1.8 22 18
Table 3
MECHANICAL SPECIFICATIONS 24Si II 28Si II
CENTRAL HEATING FLOW - COMPRESSION 22mm 22mm
RETURN - COMPRESSION 22mm 22mm
COLD WATER INLET - COMPRESSION 15mm 15mm
DOMESTIC WATER FLOW - COMPRESSION 15mm 15mm
GAS INLET
Rp 3⁄4
Rp 3⁄4
RELIEF VALVE DISCHARGE (PUSH-IN) 15mm 15mm
CASING HEIGHT 740mm 740mm
CASING WIDTH 400mm 440mm
CASING DEPTH 360mm 360mm
WEIGHT - LIFT 36kg 36kg
WEIGHT - PACKAGED
48kg 50kg
WEIGHT - DRY
39kg 40kg
Table 4
FLUE DETAILS
HORIZONTAL FLUE
G20 LPG
WALL HOLE DIAMETER EXTERNAL FIX mm
110 110
INTERNAL FIX mm
130 130
STANDARD FLUE MINIMUM LENGTH mm
275/*425 275/*425
MAXIMUM LENGTH mm 725 725
EXTENDED FLUE MAXIMUM LENGTH mm 4000 2500
FLUE ASSEMBLY DIAMETER mm 100 100
Table 2.
FLOW/RETURN
DIFFERENTIAL
* NOTE : Minimum uncut length
NOMINAL BOILER RATINGS (10 Minutes After Lighting)
BOILER ADJUSTED FOR G20 (Natural Gas)
OUTPUT INPUT (Net)
GAS RATE
kW
kW
m bar.
m3/h
8.1
9.2
0.7
0.97
28
30.7
13.1
3.25
BOILER ADJUSTED FOR G31 (Propane)
8.1
9.2
2.8
0.38
28
30.7
34.5
1.25
Table 1.
28Si II
BURNER
PRESSURE
NOMINAL BOILER RATINGS (10 Minutes After Lighting)
BOILER ADJUSTED FOR G20 (Natural Gas)
OUTPUT INPUT (Net)
GAS RATE
kW
kW
m bar.
m3/h
6.9
7.9
0.9
0.84
24
26.4
12.1
2.8
BOILER ADJUSTED FOR G31 (Propane)
6.9
7.9
3.1
0.32
24
26.4
35.0
1.08
Table 1.
24Si II
BURNER
PRESSURE
Natural Gas: Net Input = Gross Input x 0.901
LPG (Propane): Net Input = Gross Input x 0.922
NOTE: With longer flue lengths, not using a restrictor, the minimum burner pressure will rise, naturally due to the flue, to 1.1mbar on G20
appliances only.
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