PSC Magellan 2200VS omega Reference Manual

Text of the manual

959 Terry Street

Eugene, Oregon 97402 Telephone: (541) 683-5700 Fax: (541) 345-7140 Copyright ©2003 PSC Inc. An Unpublished Work - All rights reserved. No part of the contents of this documentation or the pro- cedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of PSC Inc. or its wholly owned subsidiaries ("PSC"). Owners of PSC products are hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for the purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary notices, including copyright notices, contained in this documentation and shall ensure that all notices appear on any reproductions of the documentation. Should future revisions of this manual be published, you can acquire printed versions by contacting PSC Customer Administra- tion. Electronic versions will either be downloadable from the PSC web site (www.pscnet.com) or provided on appropriate media. If you visit our web site and would like to make comments or suggestions about this or other PSC publications, please let us know via the “Contact PSC” page. Disclaimer Reasonable measures have been taken to ensure that the information included in this manual is complete and accurate. How- ever, PSC reserves the right to change any specification at any time without prior notice. PSC is a registered trademark of PSC Inc. The PSC logo is a trademark of PSC. All other trademarks and trade names referred to herein are property of their respective owners. This product may be covered by one or more of the following patents: 4603262 • 4639606 • 4652750 • 4672215 • 4699447 • 4709195 • 4709369 • 4749879 • 4792666 • 4794240 • 4798943 • 4799164 • 4820911 • 4845349 • 4861972 • 4861973 • 4866257 • 4868836 • 4879456 • 4939355 • 4939356 • 4943127 • 4963719 • 4971176 • 4971177 • 4991692 • 5001406 • 5015831 • 5019697 • 5019698 • 5086879 • 5115120 • 5144118 • 5146463 • 5179270 • 5198649 • 5200597 • 5202784 • 5208449 • 5210397 • 5212371 • 5212372 • 5214270 • 5229590 • 5231293 • 5232185 • 5233169 • 5235168 • 5237161 • 5237162 • 5239165 • 5247161 • 5256864 • 5258604 • 5258699 • 5260554 • 5274219 • 5296689 • 5298728 • 5311000 • 5327451 • 5329103 • 5330370 • 5347113 • 5347121 • 5371361 • 5382783 • 5386105 • 5389917 • 5410108 • 5420410 • 5422472 • 5426507 • 5438187 • 5440110 • 5440111 • 5446271 • 5446749 • 5448050 • 5463211 • 5475206 • 5475207 • 5479011 • 5481098 • 5491328 • 5493108 • 5504350 • 5508505 • 5512740 • 5541397 • 5552593 • 5557095 • 5563402 • 5565668 • 5576531 • 5581707 • 5594231 • 5594441 • 5598070 • 5602376 • 5608201 • 5608399 • 5612529 • 5629510 • 5635699 • 5641958 • 5646391 • 5661435 • 5664231 • 5666045 • 5671374 • 5675138 • 5682028 • 5686716 • 5696370 • 5703347 • 5705802 • 5714750 • 5717194 • 5723852 • 5750976 • 5767502 • 5770847 • 5786581 • 5786585 • 5787103 • 5789732 • 5796222 • 5804809 • 5814803 • 5814804 • 5821721 • 5822343 • 5825009 • 5834708 • 5834750 • 5837983 • 5837988 • 5852286 • 5864129 • 5869827 • 5874722 • 5883370 • 5905249 • 5907147 • 5923023 • 5925868 • 5929421 • 5945670 • 5959284 • 5962838 • 5979769 • 6000619 • 6006991 • 6012639 • 6016135 • 6024284 • 6041374 • 6042012 • 6045044 • 6047889 • 6047894 • 6056198 • 6065676 • 6069696 • 6073849 • 6073851 • 6094288 • 6112993 • 6129279 • 6129282 • 6134039 • 6142376 • 6152368 • 6152372 • 6155488 • 6166375 • 6169614 • 6173894 • 6176429 • 6188500 • 6189784 • 6213397 • 6223986 • 6230975 • 6230976 • 6237852 • 6244510 • 6259545 • 6260763 • 6266175 • 6273336 • 6276605 • 6279829 • 6290134 • 6290135 • 6293467 • 6303927 • 6311895 • 6318634 • 6328216 • 6332576 • 6332577 • 6343741 • AU703547 • D312631 • D313590 • D320011 • D320012 • D323492 • D330707 • D330708 • D349109 • D350127 • D350735 • D351149 • D351150 • D352936 • D352937 • D352938 • D352939 • D358588 • D361565 • D372234 • D374630 • D374869 • D375493 • D376357 • D377345 • D377346 • D377347 • D377348 • D388075 • D446524 • EP0256296 • EP0260155 • EP0260156 • EP0295936 • EP0325469 • EP0349770 • EP0368254 • EP0442215 • EP0498366 • EP0531645 • EP0663643 • EP0698251 • GB2252333 • GB2284086 • GB2301691 • GB2304954 • GB2307093 • GB2308267 • GB2308678 • GB2319103 • GB2333163 • GB2343079 • GB2344486 • GB2345568 • GB2354340 • ISR107546 • ISR118507 • ISR118508 • JP1962823 • JP1971216 • JP2513442 • JP2732459 • JP2829331 • JP2953593 • JP2964278 • MEX185552 • MEX187245 • RE37166 • Other Patents Pending

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This Product Reference Guide contains comprehensive instructions on

how to install the scanner, how to program it using special programming feature bar code labels, and advanced user information as described in the following overview. #''5 Chapter 1, Introduction, presents the manual’s contents, describes features and specifications, provides regulatory and safety information, and lists the bar code symbologies the scanner will read. Chapter 2, Site Preparation and Installation, supplies physical dimen- sions for the scanner and its most common accessories, and details counter preparation and installation. Cable routing, connection and testing are also explained in this section. Chapter 3, Operation and Maintenance, describes use and maintenance; providing details about operator controls, programming and diagnostic modes. Scanner routine maintenance is outlined in this section as well. Chapter 4, Problem Isolation, provides an outline of three scanner test modes: Selftest, Operational Tests and Diagnostic Tests. Descriptions of the error indications if the scanner detects a system problem and trouble- shooting flowcharts to aid in problem resolution are also presented. Chapter 5, Programming, details procedures and provides custom bar- codes for setting programmable scanner features. This section is organized by the categories: General Features, Interface Related Features and Sym- bology Related Features. Appendix A, LED/Beeper Indications & Controls, lists the various func- tions and indications of the scanner control panel features.

Appendix B, Cable Information, outlines wire requirements, connector

specifications and pinout details for associated product cabling. Appendix C, Keypad, furnishes bar codes representing the digits and characters required to enter extended programming data needed during certain programming sessions. Appendix D, Host Commands, contains a partial listing of available host commands that can be used with a compatible host interface. Appendix E, Factory Defaults, is a listing of standard factory defaults for the various programmable features. Appendix F, Handheld Data Format Requirements, provides application notes to describe the general format of data that can be accepted by the scanner through the auxiliary port as transmitted from a handheld scan- ner. 256 You’ll find it helpful to familiarize yourself with the first section of this manual, since it provides both a general description of the product’s fea- tures and an overview of the manual’s contents and organization. Refer- ence the other sections as required for information about scanner installation, operation, maintenance and bar code programming.

Controls, indicators and other nomenclature are shown in Figure 1-1.

3 ! 7% ‘NOTE’ blocks contain information that is helpful and recommended. They provide information that is critical to operations and/or procedures described in this man- ual. ‘CAUTION’ blocks inform you that proper handling (adherence to the procedures described) is required to avoid damage to equipment and/or property. ‘WARNING’ blocks alert you to potential physical harm or injury. These statements do not include potentially fatal hazards, which would be designated as ‘DANGER’ blocks. Use of this product does not warrant the need for a DANGER block. Speaker Scan Window Indicator LED plus Volume/Tone Push Button

The appearance of the connector panel will vary depending upon the fac-

tory options purchased with your model. Reference Figure 1-2. 3 !   POS TERMINAL AUXILIARY PORT POWER Connection to this port is Optional · DC Brick Input · Label Data · Application Download (where appropriate) · Test Port · On Screen Programming (OSP) · Application Download · RS-232 Handheld Scanner Input · Auxiliary RS-232 Label Data Output EAS Connection Connection to this port is Optional · Electronic Article Surveillance Connection Power EAS Opening Aux. Port Scanner Host

This section provides specifications for performance, environmental and

electrical parameters. Reference the second section of this manual, Site Preparation and Installation, for physical measurements of all models and some accessories.  The scanner has a scan zone immediately in front of the scan window where the scanner projects laser light in order to scan items. Scan lines form a zone where bar code labels are read. Refer to the Operation and Maintenance section of this manual for more details about the topic: Scan- ning Items. 8%!6% When the unit is moved from a cooler temperature (such as a storage area) to a warmer environment (such as a checkstand location), 60 minutes must be allowed to acclimate the unit to ambient conditions prior to oper- ation. (( Figure 1-3 is an illustration of the AC/DC Adapter (part number 4004- 0705, 4004-0706, 4004-0707, 4004-0708, 4004-0709, 4004-0710). 3 !"(-,(

Before installation, always verify that the site’s electrical service meets the

scanner’s requirements. The scanner has been engineered for compatibility with most international electrical systems. Verify that the power source will supply “clean” electrical power to the equipment; that is, it must be free of excess electrical noise. If the adapter will not plug into your AC power receptacle, the model shipped is not compatible with your electrical system. Please contact your distributor immediately to receive the necessary information and compo- nents to ensure electrical compatibility. Operation Storage +40 C +104 F 10 C 50 F Temperature 10 to +40 C 50 to +104 F Dust Proof Optics Cavity, IP5X +70 C +158 F -40 C -40 F Temperature -40 to +70 C -40 to +158 F Illumination Artificial Light: 200 Foot-candles Sunlight: 0-8,000 Foot-candles POS Scanner Humidity 5 - 95% NC

The scanner utilizes a single power supply for all models. Unique installa-

tion and international connections are accomplished through selection of the proper IEC power cord VOLTAGE PART NUMBER 120V US 4004-0705 230V UK 4004-0706 240V SAA 4004-0707 100V MITI 4004-0708 230V EURO 4004-0709 120V Desktop US 4004-0710 CAUTION Safe operation of your scanner or scanner requires properly grounded elec- trical outlets. Be sure to have a qualified electrician certify the earth-ground connection on circuits which will be used to power the unit. NOTE The scanner is powered on/off by connecting/disconnecting its AC power supply.

Laser safety requirements are based on IEC Standard Publication 60825-1

(2001) and CDRH 21CFR, Chapter 1, Subchapter J and (CDRH) Laser Product Performance Standard, User information [1040.10(h)1]: • User Maintenance. No user maintenance of the system other than cleaning of the scan window is required. • Radiant Energy. The scanner is an IEC Class 1 and CDRH IIa laser product. The system uses two embedded Class 3R Visible Laser Diodes (VLDs) operating at 650.0 or 670.0 nm, in an opto- mechanical scanner, resulting in less than 3.9µW radiated power as observed through a 7mm aperture and averaged over 10 seconds. Maximum emitted peak output power at the window is 760µW. No attempt should be made by the user to remove the protective hous- ing of the scanner. • Laser Light Viewing. The scan window is the only aperture through which laser light may be observed in this product. Exposure to the light emitted from the scan window has been shown not to be harmful. The safety record of bar code scanning is perfect after mil- lions of hours of use worldwide. This safe and efficient use of laser tech- nology has gained wide acceptance in industries throughout the world. Operators and installers of the unit should observe the following cautions and warnings: CAUTION Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. The use of optical instruments with the scanner will increase eye hazard. (Optical instruments include binoculars, microscopes, telescopes and magni- fying glasses. This does not include eyeglasses worn by the user). To prevent exposure to laser light, do not remove the protective housing of the scanner. There are no user-serviceable parts inside the unit.

Safety precautions to be taken:

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est confireme à la norme NMB-003 du Canada. CAUTION No adjustments or alteration of the scanner housing are to be attempted by the user. The failure of the facet wheel motor while the unit is continuing to emit a laser beam causes the emission levels to exceed those for inherently safe operation. The unit has safeguards to prevent this occurrence. If, however, a stationary laser beam is ever emitted, the failing unit should be disconnected from its power supply until repaired by a qualified technician. WARNING This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment gener- ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interfer- ence to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense.

Regulatory, reference and safety labeling is shown in Figure 1-5.

3 !&* IEC CLASS 1 LASER PRODUCT Class IIa Laser Product. Avoid long term viewing of direct laser light. Appareil á laser de classe IIa. Eviter toute exposition prolongée de la vue à lumière laser directe. 6-1018 Scanner Host Power Aux. Port EAS Opening This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Output: +5V +12V Use ONLY PSC INC. AC/DC Power Supply Input: 50 - 60 Hz (0.5 - 0.25A) 100 - 240VAC (P/N 8-0582) Power: 18 Watts (max) THIS LASER PRODUCT COMPLIES WITH 21CFR 1040 AS APPLICABLE AS A CLASS IIA PRODUCT This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe A est confirme à la norme NMB-003 du Canada. N263 NRTL Safety tested Production monitored PRODUCT SERVICE Product of USA U S CAUTION - CLASS 3R LASER RADIATION WHEN OPEN. AVOID DIRECT EYE EXPOSURE. 6-1012 COVERED BY ONE OR MORE OF THE FOLLOWING U.S. PATENTS: 4,709,195 4,709,369 4,712,853 4,749,879 4,786,798 4,792,666 4,798,943 4,799,164 4,816,660 4,861,972 4,861,973 4,866,257 4,868,836 4,879,456 4,963,719 4,991,692 5,144,118 5,179,270 5,198,649 5,247,162 5,229,588 5,410,108 5,459,308 5,440,110 5,475,207 5,493,108 5,705,802 5,723,852 5,834,708 This illustration shows general label shape/content ONLY. For actual regulatory, patent and other information, view the labels on the product, or contact your nearest sales or service office.

The scanner meets or exceeds the requirements for its device type as set

forth by the following agencies and regulations: Contact PSC® Marketing at (541) 683-5700, or your PSC representative for a complete listing of approvals for other countries. COUNTRY COMPLIANCE COMMENTS Electrical United States UL 1950 TÜV NRTL Canada CAN/CSA C22.2 No. 1950 TÜV NRTL World IEC60950 / IEC 825-1:2001 TÜV CB Emmisions United States 47CFR Part 15J FCC Canada ICES-0003 Class B Europe EN 55022 Class B Australia/N Zealand AS/NZ 3548 Class B Japan VCCI Class B Taiwan CNS 13438 Class B Safety & Emissions EMC Directive 89/336/EEC CE Mark LV Directive 73/23/EEC CE Mark Laser Safety United States CDRH, 21CFR Part 1040 CDRH Class IIa laser device Canada same as CDRH SGM-1 specification Australia AS 2211 Class 1 Europe IEC 60825-1 Class 1

The scanner can read/decode the following bar code types (symbologies):

• UPC Versions A & E • UPC Supplementals and Add-ons (2 & 5 digit supplementals and Code 128) • Plural Stage Dual UPC Bar Codes for Japan ( 2 label read) • Reduced Space Symbology (RSS) RSS-14 and RSS expanded; both support stacked component. • EAN-8 & 13 • JAN-8 & 13 • UCC/EAN 128 • Code 39 • Code 39 full ASCII • Code 128 (including conversion to Code 39) • Code 93 • Interleaved 2 of 5 (I 2 of 5) • Italian Pharmacode (Code 39) • Codabar • Standard 2 of 5 • MSI/Plessey

This chapter outlines the procedures for unpacking the scanner, verifying

function, preparing the countertop or wall, routing cables, and installing the scanner. 6= To unpack the unit: • Inspect the package for signs of damage that may have occurred dur- ing shipping. If damage is found, report it to your carrier immedi- ately. • Lift any accessories from the box, including the AC/DC Power Sup- ply, and the Quick Reference Guide. • Familiarize yourself with the Quick Reference Guide. Leave the guide at the checkstand when the installation is complete. • Remove the protective packing and carefully lift the scanner from the carton. Be sure to save the box and all packing material. In the event of failure, the unit must be returned to the factory in its origi- nal packaging. Proceed to the Operational Verification instructions below.

Follow these steps to ensure that your unit has arrived undamaged and is

fully functional before installing it in the counter and connecting it to your POS system: 1. Remove the mounting bracket. 2. Plug the connector from the AC/DC Adapter into the scanner (see Figure 2-1). 3 !  3. Plug the AC Adapter into an AC power outlet. POS TERMINAL AUXILIARY PORT POWER Connection to this port is Optional · DC Brick Input · Label Data · Application Download (where appropriate) · Test Port · On Screen Programming (OSP) · Application Download · RS-232 Handheld Scanner Input · Auxiliary RS-232 Label Data Output EAS Connection Connection to this port is Optional · Electronic Article Surveillance Connection Power EAS Opening Aux. Port Scanner Host

The scanner should beep to indicate it has passed the power-up Self-

test routine, and the green LED (lamp) will light continuously, indi- cating the scanner is ready to scan. 5. Scan a few known-good bar code labels to verify operation. Upon reading each bar code, the scanner should beep once and flash its green LED. Once you’re satisfied of the scanner’s operation, disconnect power and proceed to the installation instructions.  The Magellan® 2200VS scanner can either be used “freestanding,” or can be conveniently mounted to a countertop or wall using the mounting bracket. Provide a secure installation as described below. 1. Determine the best location for scanner installation. Some consider- ations are: • Cable routing to and from the scanner: Can cables and connected devices be routed in such a way as to be protected from damage or tampering? Depending on your installation, it may be necessary to drill a 1-1/4” (3.2cm) hole in the countertop or wall. • Mounting stability. Avoid placing the scanner in such a way as to subject it to excess vibration, bumping, spillage, etc. • Peripheral connections from the scanner, such as a handheld device. NOTE Reference Chapter 4, Problem Isolation if the scanner does not perform as expected. NOTE Your scanner may only read one or two bar codes when not con- nected to a host terminal, requiring that you reset the scanner before it will read again. This is normal, as some interface types require the scanner to “buffer” (store) data until the terminal sig- nals its readiness to accept the data.

Determine if a cable-routing hole is necessary. If so, hold the scan-

ner or mounting bracket in the desired, installed position to deter- mine the center of the hole. Mark the center and drill a 1-1/4” (3.2cm) hole. 3. Secure the mount to the counter or wall using the two screws pro- vided with the mounting kit (see Figure 2-2d). If the scanner is to be used “freestanding” (not attached), remove the mounting bracket (if installed) to take advantage of the non-skid pads located on the bottom of the scanner. 4. Remove the Connector Cover and connect the cables to the scanner. Reference Figure 2-2a and Figure 2-1. 5. Route the cables as shown in Figure 2-2b or Figure 2-2c. 6. Switch the terminal OFF. 7. Connect the interface cable to the terminal. 8. Connect the AC Adapter to the AC outlet. 9. Switch the terminal ON. 10. Verify operation by scanning a few known-good bar code labels. The scanner should now be communicating the bar code data to the POS terminal. 11. Slide the scanner into its mount until it’s fully seated; taking care to guide cables so they won’t be pinched or trapped between assem- blies. Reference Figure 2-2d. This completes the installation instructions. NOTE Reference Chapter 4, Problem Isolation if the scanner does not perform as expected.

Route cables for countertop mount

Route cables for wall mount To Countertop To Wall

The information contained in this section describes how to operate and

maintain the scanner. Topics include scanning tips, and scan window cleaning and replacement.

Item bar codes are scanned by either...

• sliding or pushing items through the scan volume in a right-to-left or left-to-right motion (see Figure 1a). This is known as “Sweep” scanning, and is the best choice for high throughput super- and hypermarket installations where it is necessary to minimize the need to grip or lift items. • moving the bar code directly toward the scan window to be read (see Figure 1b). This “Presentation” technique is most often used in low throughput variety, convenience market and pharmacy applications where usable countertop space is at a premium and “Sweep” scan- ning is not possible. 3  5  4 Scanner a Item Bar Code Item Bar Code Scan Volume Scan Volume Items are pushed or slid past scanner Scanner a Sweep Technique Presentation Technique b

The function of scanner controls and indicators is listed in Appendix A,

LED/Beeper Indications & Controls. Turn to that appendix for full details. # The scanner features a number of modes that are important to both the user and the system support personnel. These modes can be combined into three groups: pre-operational, operational; and additional functions. The following text describes these modes, what they mean, and how and when they are seen. 5!6- / !# Pre-Operation describes those steps that must be successfully completed before the scanner sounds the initial good read tone and illuminates the LED (lamp) indicating readiness for operation. These steps include Power-Up Selftest, Error Reporting, and Operational Configuration. 5!6-  Power-Up Selftest begins when power is applied. The scanner’s software immediately begins the testing sequence to verify that all systems are func- tioning properly. This routine, which only takes a few seconds, checks all the functions of the scanner and interface prior to indicating that it is ready for operation. NOTE A tone indicating Selftest is complete is a configurable feature. See the topic Power-up Beep Control in Chapter 5 of this manual.

If a fatal error is detected during Selftest or operation, the scanner will not

advance to Normal Operation Mode. Selftest diagnostics will cause the scanner to sound a long, low tone. When this occurs, error codes may be accessed by momentarily pressing the Volume/Tone Push Button. The beeper and LED will then emit a coded series of indications to assist the repair technician in identifying the failed component. If an error is indi- cated, make note of the tones heard/LED flashes. A table containing a list- ing of the error codes is included in Chapter 4. # Once Selftest diagnostics have been successfully run, a tone is emitted (if configured to do so, and the unit enters an operational configuration state. The scanner will automatically load your specific interface settings which are required to communicate with the host system. No bar code label can be in the scan volume while the unit is in this state. Progress is halted until the label has been removed, thereby ensuring that no extraneous bar code data is send to the host. When the scanner com- pletes its Selftest successfully, it emits a tone (when configured to do so) and enters Operating Mode. # Operating Mode includes Normal Operation (scanning) and Sleep Mode. These two modes are most commonly observed by the user/operator. 7%# This condition is indicated by the green light being on dim and steady. NOTE LED indications are configurable. Your scanner may not be pro- grammed to operate in the standard manner described above.

Once the scanner enters Normal Operation, it begins a countdown

sequence. If there is no activity during a preset period of time (also called time-out1), the unit will shut off the laser and/or motor in order to pro- long the life of the electrical and mechanical components. Once the scan- ner has timed out, it enters Sleep Mode.  After the scanner has been left idle for a preset period of time, the laser and/or motor automatically turns off (goes to sleep). This state is called Sleep Mode, and is indicated by a “slow” blink of the green light (blinking at a 2-second rate). To wake up the unit, press the Volume/Tone Push Button, wave your hand in front of the scan window, or scan an item using an attached auxiliary scanner (if present). The scanner will recognize these signals as a wake-up call and instantly return to Normal Operation. 1. “Timeout” and “Sleep Mode” time delays are programmable features that can be selected through use of the programming bar codes included in Chapter 5.

Additional scanner functions include programming, running scanner

diagnostics, or initiating a reset. %% Scanners are typically programmed at the factory to settings specified by the customer. Generally, POS system interface and bar code symbologies are pre-configured to operate in the target environment. Chapter 5 con- tains the necessary instructions, bar codes, and descriptions to program/ reprogram scanner settings. , While in Scanner Diagnostic Mode, continuous scanning of labels is allowed, permitting the user to scan an unlimited number of bar codes while troubleshooting problems. Under normal operation, the scanner stores label data, awaiting the signal which transmits it to the host. When the scanner is not connected to a host, it may read and store only up to two labels, then quit reading until power is cycled (clearing the memory). This mode of operation removes this limitation. To place the scanner in Scanner Diagnostic Mode, press the Volume/Tone Push Button for approximately four seconds. While pressing the button, the scanner will first sound three tones, wait a few seconds, then sound six rapid tones; after which you should immediately release the button. To exit Scanner Diagnostic Mode, cycle power to the scanner or press and hold the Volume/Tone Push Button for eight seconds to reset the scanner. See the topic, Scanner Reset, below for more information about scanner resets. Turn to Chapter 4 for a description of error codes resulting from diagnos- tics.

As with any electronic equipment, it is sometimes necessary to reset the

electronics. The reset procedure allows you to initiate a reset command to the scanner. This may be necessary if the POS terminal has been switched off or the store system has been reset while the unit is on. Reset can also be used to initiate and run the scanner’s internal Selftest routine. Pressing and holding the Volume/Tone Push Button for approximately eight seconds initiates a reset, which is sounded by a rapid number of beeps. If the motor had been spinning, the lamps will blink while the motor spins down. At that point, the motor will spin back up and the scanner will continue to run the Selftest diagnostics. For more informa- tion, see the topic, Power-Up/Selftest & Pre-Operation, earlier in this chapter. # The scanner will provide dependable service for many years. The follow- ing maintenance procedures will keep it operating at peak performance.  Clean the exterior surface of the scan window at least twice daily with a nonabrasive, mild, water-based glass cleaner and paper towels or lint-free cleaning tissues. Textured plastic surfaces and stainless steel can also be cleaned using these cleaning agents.

In the event of a suspected functional problem, use the troubleshooting

references provided in this section. This useful information will help you identify and resolve the cause of the problem. The scanner incorporates features that indicate when a problem occurs. The scanner may: • emit a series of tones • flash the LED (lamp) Three error reporting modes are used: Power-Up Selftest, Operational tests and Diagnostic tests. These test sequences are explained on the fol- lowing pages. 5!6  The Power-up Selftest is a pre-operational series of tests that must be suc- cessfully completed before the scanner indicates readiness for operation. This pre-operational period is the time between power-up and normal operation during which the motor comes up-to-speed and software, firm- ware and hardware are being tested. These tests ensure that all subsystems are fully functional before turning on the Visible Laser Diode (VLD). Refer to Chapter 3, Operational Modes, for a more detailed description of this and other scanner modes. # These are the tests that run continually during Normal Operation and Sleep Mode. Firmware checks all subsystems, accessory connections as well as the POS interface to verify everything is operating normally. If a problem is detected at any time, a long, low tone is sounded and operation may be halted. If you press the Volume/Tone Push Button at that time, a series of tones will be sounded in concert with LED flashes.

See Chapter 3, Scanner Diagnostic Mode for details about running diag-

nostic tests for the scanner. If a problem is discovered during diagnostics, the scanner will provide feedback about the source of the problem. The remainder of this section describes these failure indications and includes troubleshooting flowcharts to help isolate the problem. ,  Your Point-Of-Sale (POS) system may contain many components that operate as a system. Since almost all scanner problems are caused by either the scanner, POS terminal or communication links between them, trou- bleshooting flowcharts provided in this chapter focus on these compo- nents. Additionally, the AC/DC Power Supply and scanner cables are potential problems addressed. The flowcharts provided here walk you through a diagnostic process that will isolate the failed component and instruct as to the corrective action required. Since internal scanner components cannot be replaced by an operator or installer, most functional errors will require the assistance of a trained technical support person. However, if the problem is caused by faulty cable, or power supply, you can fix the problem by replacing the defective component and complete the installation.

If an error is detected, the scanner will sound a long low tone (for three

seconds) and flash its LED, indicating a failure. When this occurs, press the Volume/Tone Push button to hear the error code. If it is configured to do so, the scanner will sound a series of beeps corresponding to the error code and/or flash its LED simultaneous to the beeps. The table below describes what these codes mean and what action should be taken for each. When troubleshooting, always remember to check all cable connections first before proceeding with other problem isolation steps. Error Code Probable Cause Corrective Action 0 Blinking Configuration No POS interface has been selected (Null interface). See Chapter 5, Interface Type to select the required interface using programming bar codes. 1 Configuration Error See Chapter 5 for details about configuring the scanner using pro- gramming bar codes. 2 Interface Board Unplug unit and call technical support personnel. 3 Motor 4 Laser 6 Digital Board

The problem isolation flowcharts on the following pages allow you to

identify and troubleshoot problems with your system. 3 $! % >  START YES NO Does the scanner power-up ? YES NO Does the scanner pass Selftest ? YES NO Is the Green LED Lit ? YES NO Is the Green LED Lit ? YES NO Will the scanner read bar codes reliably ? YES NO Have you checked the power connections ? Check these potential problems: - AC power cord - AC/DC adaptor - AC outlet Power-up Scanner power-up is signified by any or all of the following: - Facet wheel shows movement - Laser turns on - Status LED lights - Speaker sounds tone(s) Selftest Failure If the scanner fails its Selftest, the following takes place: - Speaker sounds a tone at the lowest value for approx. 3 seconds. - LED flashes on and off. Consult the Selftest flowchart if you're unsure the unit has passed Selftest. Flashing Green LED If the Green LED is flashing slowly, the scanner is most likely in Sleep Mode. Press and release the Volume/Tone Push Button or wave your hand in front of the vertical window to "wake-up" the scanner. A flashing Green LED can also mean the scanner has been disabled by the POS terminal. To exit this mode, cycle power or have the terminal re-enable the scanner. For units using an AC/DC adapter, verify that... 1. AC power cord is connected to a functional AC outlet. 2. IEC connectors are firmly connected. 3. DC power cord is firmly connected to scanner. If your unit is a model which receives Power Off the Terminal POT), verify that the I/F cable is securely connected at both ends. Power Supply Go to Selftest flowchart Go to Poor/No Reading flowchart Ensure the Green LED is enabled via pro- gramming bar codes. Call Tech Support Other Problems? Call Tech Support Scanner

Call Tech Support

NO YES Is the error code 2 thru 8 ? Unit passes Selftest YES NO Is the LED blinking in error ? YES YES NO NO Is the error code 1 ? Is the error code 1 ? SELFTEST START No interface selected (Null Interface). Select an interface. Scan the Factory Defaults bar code in Section 6 to enable the default configuration file. Restart the unit.

Have you verified that

the scan window is clean and scratch-free? YES NO Does the scanner read the bar code satisfactorily ? Verify programmable parameters using the information and programming bar codes provided in Section 5. Check bar code symbology options and other configurable features. Reset the scanner by holding down the Volume/Tone Push Button for 8 seconds. Troubleshoot the host or call Tech Support. YES NO Does the scanner pass the data to the POS ? YES NO Does the scanner read satisfactorily ? YES NO Does the scanner read satisfactorily ? Enter Scanner Diagnostic Mode by holding the Volume/Tone Push Button for 4 seconds (until first 3, and then 6 rapid tones are sounded) then release. Scan a known-good bar code. A good read is signified by one flash of the LED and a single beep1. If unexpected data is being sent from the host to the scanner, consider enabling the programmable feature Ignore Host Commands to debug the system. Before proceeding, verify that bar code samples presented to scanner are of good quality and a symbology the scanner can read. LED and beeper indications are configurable features. Behavior may vary from that described here. 1 Call Tech Support Go to No Transmit to POS flowchart

This concludes the Problem Isolation Chapter.

DONE DONE NO TRANSMIT TO POS START Verify programmable parameters using the information and programming bar codes provided in Section 5. Check interface and I/F options, inactive symbologies and other configurable features. Troubleshoot the host or call Tech Support. YES NO Does the scanner read satisfactorily ? Check the interface (I/F) cable connections. If possible, retest the system using a known- good I/F cable. YES NO Does the scanner pass the data to the POS ?

The programming bar code labels contained in this manual will allow you

to customize and configure features and settings for your scanner. To ensure full compatibility and proper function, use only the programming bar codes in this manual and other product-specific publications to pro- gram scanner features. This manual has been developed to make it quick and easy for users of all levels to find the information needed to understand and configure fea- tures. The following descriptions will help you to determine where to go from here. 6. If you have little or no prior experience with programming using bar code labels, you should review the first few pages of this section to familiarize yourself with the basics of scanner programming before performing any changes to your configuration.  8?2 1% Your scanner MUST be equipped with the correct hardware (interface board, cable, etc.) to properly communicate with your host system. Con- tact your dealer for information if you have questions about your scanner’s hardware compatibility.

You may also want to contact the dealer or your system administrator if

you have no record of how your scanner was pre-programmed at the fac- tory. Scanners are typically programmed with the default settings for spe- cific interface types (see Appendix E, Factory Defaults for more information); however, your scanner may have been custom configured with settings that are unique to your company or application. Once you know the scanner’s current settings, you can determine what changes will be required to allow communication with your host system and/or optional features you choose to modify to customize your installa- tion. After recording the modifications needed, finish reading this section, then turn to the appropriate page and follow the instructions to program the scanner. When all scanner features are programmed to your satisfaction, the scan- ner is ready to be placed into operation. %@? A# Most scanner programming falls within three general categories: • General Scanner Features - are features common to all interface types. Examples include beeper adjustments such as volume and length, read verification settings, etc. • Interface Related Features - are the mandatory settings necessary to allow communication with your host terminal. Examples of these settings are: RS-232 baud rate and parity. CAUTION It is possible, via programming bar codes, to change the interface type (for example: from RS-232 to IBM Port 17). Great care should be taken to select the correct interface type, since you can cause dam- age to the scanner and/or POS terminal by attempting to change to an incompatible interface. ALWAYS make interface selections with the host cable DISCONNECTED. NOTE Ensure that your planned modifications are compatible with the cur- rent interface. For example, baud rate selections are only valid in the RS-232 interface. The scanner will sound an error tone when scan- ning programming labels for features invalid to the current interface group.

Symbology Programming - gives the scanner the capability to auto-

discriminate as few as one, and as many as all available symbologies. For optimal scanner performance enable only those symbologies required. Additionally the scanner may be programmed with the standard options available for the various symbologies, such as check digit, minimum label length, fixed and variable length bar codes, etc. If you experience difficulties, have questions or require additional infor- mation, contact your local distributor, or call your dealer or sales represen- tative. %%#''5 The scanner’s programmable feature settings can be modified to accom- modate your system’s unique requirements. These settings can be commu- nicated to the scanner in one of two ways: 1. Commands can be sent directly from the host. A limited set of host commands are available. Refer to Appendix D for more details or contact Tech Support. 2. The easiest, most comprehensive way to program the scanner is to use the Configurator Express™ On-Screen Programming Kit. Ask your dealer for more information about this product. 3. Programming bar code labels can also be used to modify the scan- ner’s programmable settings. This manual provides the bar code labels and instructions necessary to configure the scanner’s features and options. NOTE When you program the scanner using any of the methods above, the scanner will store the changes until reprogrammed or returned to fac- tory defaults.

The scanner can also accept programming via its auxiliary port using a

handheld scanning device. Eligible handheld devices must have the ability to transmit Code 128 function codes such as the programming bar codes presented in this manual. PSC models QuickScan® 1000 and Quick- Scan® 6000 support this functionality. Handheld data format require- ments (baud rate, parity, etc.) are presented in Appendix F of this manual. Additionally the programmable feature, Aux Port Mode, must be set to “External Handheld Input” to allow operation. 8  %%B Programming Mode is a state in which the scanner must be placed in order to accept commands via programming bar code labels. When pro- gramming using the bar code labels in this manual, the scanner is typically placed in Programming Mode by scanning the SWITCH label. While in the Programming Mode, the scanner only recognizes the special programming bar codes contained in this programming guide. See Appendix A for information about scanner indications while in the Pro- gramming Mode. ++) %% Use the bar code label below to enter and exit (‘switch” into and out of) Programming Mode. SWITCH LABEL

A typical programming session is conducted as follows:

1. Scan the SWITCH bar code to place the scanner in Programming Mode. Depending upon its current programming, the scanner may emit a beep or beeps, indicating it has read the bar code and the green LED will flash on and off slowly while the scanner remains in Programming Mode. Normal scanning functions are disabled. 2. Scan the programming bar code(s) that is (are) specially encoded to make the desired changes. With few exceptions1, the scanner will emit a triple beep each time you scan a valid programming bar code. Additionally, when programming a feature requiring you to scan single digits to set a multi-digit number, such as Minimum Label Length, scan- ning the SWITCH bar code (or any item tag/item value bar code) before completing all input will result in an error tone and cause the scanner to exit Programming Mode. Under these circumstances, the current feature you were trying to set is thrown out; any previous bar codes scanned dur- ing the session will take effect. 1. Some features, such as Minimum Label Length, require you to select the label’s length by scan- ning a series of single-digit bar codes. A single ‘good read’ beep is sounded when scanning these single digits in Programming Mode. Only the final required digit in the sequence will produce a tri- ple beep when scanned, indicating a successfully programmed feature. NOTE Not all features are available for all interfaces and the scanner will sound an error tone when scanning programming bar codes for fea- tures invalid to the current interface. Only features supported by the currently active interface will be implemented. NOTE If a bar code is scanned that changes the scanner’s interface, all previ- ous configuration items scanned in the programming session are lost.

Scan the SWITCH bar code to save any new settings and exit Pro-

gramming Mode. The scanner will sound a beep and reset upon exiting Programming Mode, and the green LED will return to its usual state (on steady or off). The scanner will exit Programming Mode under the following con- ditions: — the programming sequence has been completed or the SWITCH bar code is scanned — five minutes have passed without scanning activity. Any data programmed during the current session will be ignored1, and the scanner will reset and revert to its condition previous to initiating the exited session. — power is disconnected. Disconnecting power during Pro- gramming Mode, before scanning the SWITCH bar code, will cause all new settings to be ignored. On power-up, the scanner will return to previous settings. 4. Maintain a good record of all changes made to ensure that you know if the original factory settings have been changed. NOTE It is recommended that programming sessions be limited to one feature at a time. Should you make a mistake in the programming sequence, it can be difficult to discover where an error has been made if several features are programmed at once. Additionally, it can be confusing to determine which features may or may not have been successfully set following such a session. 1. Exception: If an interface bar code had been read while in Programming Mode, the scanner will operate on the default settings for the new interface.

To modify a scanner feature (item), the programming bar codes contained

in this manual must be scanned in a given sequence depending upon the feature being programmed (as shown in Table 5-1). There are three possi- ble programming sequences: A. Programming sample A (the most commonly used format) demon- strates how three bar codes are scanned in sequence to do the follow- ing: 1. Place the scanner in Programming Mode (SWITCH bar code). 2. Scan the Item Tag1 that will enable the new feature. 3. End the programming session and reset the scanner (SWITCH bar code). B. Sample B provides an example of a programming feature requiring the entry of a range value. Like sample A, the scanner is placed in Programming Mode and an Item Tag1 is scanned. Then, a value must be entered before ending the programming session. In the example, three digits must be scanned from the number pad in Appendix C. This type of format, requiring several bar codes, is nec- essary to allow flexible programming for item values with larger numeric ranges. C. The programming sequence shown in example C requires scanning of a single, extended length bar code. This special programming bar code contains all the data necessary to enter Programming Mode, set the Item Tag1 and Item Value, and exit Programming Mode (all in one step). NOTE If the scanner’s interface type must be changed, always be sure that interface configuration is the FIRST item scanned during a program- ming session. (Selecting an interface type resets ALL other configura- tion items to the factory default for that interface type.) 1. An “Item Tag” is a term used to describe an assigned number, which is encoded in a programming bar code, that toggles (selects, enables, disables, etc.) a specific programming feature.

3 4 5

6 SET SWITCH ENABLE NEW FEATURE ENABLE NEW FEATURE USING THE FOLLOWING SETTINGS... SWITCH SWITCH SWITCH 0 8 ITEM TAG ITEM VALUE END/RESET 0 ONE BAR CODE CONTAINS SWITCH + ITEM TAG + ITEM VALUE + SWITCH

The scanner provides a set of indicators that verify/announce the various

scanner functions. ?== If, during a programming session, you find that you are unsure of the scanner’s settings or wish to reset the scanner’s configuration, use the Return to Factory Settings label below to return the scanner’s configura- tion to the factory settings. Scanning this label will also reset any changes made during previous programming sessions. 31  Scan this bar code to return the scanner to the default settings configured at the factory for the currently active interface. This bar code is typically used to return the scanner to a “known” operating state when the present programming status is not known, faulty, or suspect. RETURN TO FACTORY SETTINGS CAUTION Use this bar code with caution, since it will reset ALL features that may have been programmed since the scanner’s installation. NOTE DO NOT scan the SWITCH bar code before and after scanning this bar code.

Use this feature to place the scanner into a testing, or “demo” mode. This

special mode disables the scanner interface, meaning that bar code data is not sent out to the host via the scanner interface. This allows the bar code to be scanned continuously without requiring a response from the POS terminal. To return the scanner to normal function, scan the TEST MODE = DIS- ABLE bar code below. TEST MODE = DISABLE TEST MODE = ENABLE NOTE DO NOT scan the SWITCH bar code before and after scanning the bar codes on this page. Scanning the TEST MODE = DISABLE bar code sets the Double Read Timeout to 600ms.

The Double Read Timeout feature sets a time limit that determines how

much time must pass before reading the same label again (e.g. two identi- cal items in succession). To set the Double Read Timeout: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. DOUBLE READ TIMEOUT = 400ms DOUBLE READ TIMEOUT = 600ms NOTE If the incidence of multiple reads is not acceptable, increase the Double Read Timeout setting to a higher value.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. DOUBLE READ TIMEOUT = 800ms DOUBLE READ TIMEOUT = 1 SECOND

The laser timeout feature sets the time for switching the visible laser

diodes (VLDs) off if the scanner is idle. Using this feature can prolong the life of the VLDs. To set the Laser Timeout: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. LASER TIMEOUT = 5 MINUTES

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. LASER TIMEOUT = 10 MINUTES LASER TIMEOUT = 15 MINUTES

The Motor Timeout feature sets the time for automatically switching the

motor off when the scanner is not in use. To set the Motor Timeout: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. MOTOR TIMEOUT = 5 MINUTES NOTE Laser safety requires that the laser switch off before the motor. If you set the motor timeout shorter than the laser timeout, the motor and the laser will both shut off when the motor timeout expires.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. MOTOR TIMEOUT = 10 MINUTES MOTOR TIMEOUT = 15 MINUTES

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. MOTOR TIMEOUT = 30 MINUTES MOTOR TIMEOUT = 60 MINUTES

This feature specifies the state of the green scanner LED when the scanner

is idle and ready to read a label. Options are: • Off • On dim To set the LED Idle State: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. GREEN LED IDLE STATE = OFF GREEN LED IDLE STATE = ON DIM

Specifies the type of audible indication that is made when entering scan-

ner-active mode on power-up. Choices are: • No beep • One beep • Three beeps To set the Power-up Beep: 1. Scan the SWITCH bar code. 2. Scan your selection from the three bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. POWER-UP BEEP = OFF

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. POWER-UP BEEP = ONE BEEP POWER-UP BEEP = THREE BEEPS

This feature enables/disables scanner beep upon successfully decoding of a

label. To set this feature: 1. Scan the SWITCH bar code. 2. Scan your selection from the two bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. GOOD READ BEEP = DISABLE GOOD READ BEEP = ENABLE

Adjusts the scanner’s good read beep to sound at low, medium, or high fre-

quency (controls the beeper’s pitch/tone). • Low = 660 Hz • Medium = 866 Hz • High = 1600 Hz To set the Good Read Beep Frequency: 1. Scan the SWITCH bar code. 2. Scan your selection from the three bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. GOOD READ BEEP FREQUENCY = LOW

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. GOOD READ BEEP FREQUENCY = MEDIUM GOOD READ BEEP FREQUENCY = HIGH

Specifies the duration of a good read beep.

To set the good read beep length: 1. Scan the SWITCH bar code. 2. Scan the bar code, SET GOOD READ BEEP LENGTH. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Scan the appropriate digits from the keypad in Appendix C that rep- resent the desired good read beep length setting. The selectable range is 1-255, which is the timeout in 10-millisecond increments. Pad all single and double digit numbers with leading zeroes to yield a three-digit entry (001-255). Examples: 001 = 10ms 005 = 50ms 040 = 400ms 250 = 2,500ms (2.5 seconds) 4. The scanner will automatically exit Programming Mode when the appropriate amount of digits have been scanned SET GOOD READ BEEP LENGTH

Selects the beeper volume upon a good read beep. There are four select-

able volumes, with each volume incrementing upward from the previous decibel level: • 0 = Lowest Volume • 1 = Medium-Low Volume • 2 = Medium Volume • 3 = High Volume To set the Good Read Beep Volume: 1. Scan the SWITCH bar code. 2. Scan your selected volume bar code from this or the following pages. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. GOOD READ BEEP VOLUME = LOWEST

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. GOOD READ BEEP VOLUME = MEDIUM LOW GOOD READ BEEP VOLUME = MEDIUM

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. GOOD READ BEEP VOLUME = HIGH

This feature specifies when the scanner will provide indication (beep and/

or flash its green LED) upon successfully reading a bar code. • Good Read = Indicate after decode • Good Read = Indicate after transmit • Good Read = Indicate after CTS goes inactive, then active To set the Good Read When to Indicate feature: 1. Scan the SWITCH bar code. 2. Scan the desired mode bar code from this page. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. GOOD READ = INDICATE AFTER DECODE NOTE The “Indicate after CTS goes inactive...” mode applies to RS-232 STD and RS-232 WN interfaces only. If set to this mode in other interfaces, “Indi- cate after decode” mode will be implemented.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. GOOD READ = INDICATE AFTER TRANSMIT GOOD READ = INDICATE AFTER CTS GOES INACTIVE, THEN ACTIVE (RS-232 ONLY)

Specifies the active state polarity of EAS (Electronic Article Surveillance);

the inactive state is its opposite polarity. EAS output goes active during the good read of a bar code, allowing the EAS device to deactivate a tag on the product. To set the EAS Active State: 1. Scan the SWITCH bar code. 2. Scan bar code below representing the desired setting. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. EAS ACTIVE STATE = ACTIVE LOW EAS ACTIVE STATE = ACTIVE HIGH

Specifies the amount of time that an EAS (Electronic Article Surveillance)

signal is held in its active state for a good read. To set the EAS Timeout: 1. Scan the SWITCH bar code. 2. Scan the bar code, SET EAS TIMEOUT below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Scan the appropriate digits from the keypad in Appendix C that rep- resent the desired EAS Timeout duration. The selectable range is 0- 255, which is the timeout in 10-millisecond increments. Pad all sin- gle and double digit numbers with leading zeroes to yield a three- digit entry (000-255). Examples: 000 = EAS timeout disabled 001 = 10ms 005 = 50ms 040 = 400ms 250 = 2,500ms (2.5 seconds) 4. The scanner will automatically exit Programming Mode when the appropriate amount of digits have been scanned SET EAS TIMEOUT NOTE A setting of 0 (000) disables this feature.

Selects the usage for the scanner’s optional auxilliary port. The choices

listed below are mutually exclusive (only one option can be active at a time). • Disabled — Port is inactive • External Handheld Input — Supports PSC® handheld scanners (QuickScan 1000, QuickScan 6000, PowerScan) as well as other models such as the Symbol® HotShot. Call your dealer for more information about supported devices. • PIR — (Productivity Index Reporting) allows the scanner to provide information to an external computer indicating how easy the label was to read. To set this feature: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. AUX PORT MODE = DISABLE NOTE Cable pinout information for the Aux Port is provided in Appendix B of this manual. A connected handheld scanner must be configured to trans- mit data as outlined in Appendix F.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. AUX PORT MODE = EXTERNAL HANDHELD INPUT AUX PORT MODE = PIR

When PIR is enabled, label quality data is appended to decoded data

before being presented to the POS. The PIR feature allows the scanner to provide information to an external computer indicating how easy the label was to read. To set this feature: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. PIR = DISABLE PIR = ENABLE NOTE This value-added feature is a factory-programmed option. Contact your dealer for information about upgrading your system to include this advanced capability.

Specifies the current scanner interface. Selections are:

INTERFACE TYPE INTERFACE IDENTIFICATION NUMBERa a. To access a scanner’s interface identification number, contact PSC technical support. RS-232 Standard 05 RS-232 Wincor-Nixdorf 12 RS-232 Single Cable 20 IBM USB 45 IBM Port 17 04 NOT USER-SELECTABLE Null Interface Common factory configuration for new scanners NOTE A new scanner may have been shipped from the factory with a Null Interface (no interface type selected) to ensure system compatibility at installation. In this case, the correct Interface Type programming bar code must be scanned first before the scanner can be used with a POS system. NOTE If the scanner’s interface type must be changed, always be sure that interface configuration is the FIRST item scanned during a program- ming session. (Selecting an interface type resets ALL other configura- tion items to the factory default for that interface type.)

To select the desired interface:

1. Disconnect current interface cable(s) if currently connected. 2. Scan the SWITCH bar code 3. Scan the bar code representing the appropriate interface located on the following pages. You’ll need to cover any unused bar codes adja- cent to and on any facing pages to ensure the scanner reads only the bar code you intend to scan. 4. Complete the programming sequence by scanning the SWITCH bar code. 5. Connect new interface cable(s). CAUTION Great care should be taken to select the correct interface type, since you can cause damage to the scanner and/or POS terminal by attempting to change to an incompatible interface. ALWAYS make interface selections with the host cable DISCONNECTED. NOTE When an interface is selected, the scanner loads the factory configura- tion for that interface as the selection is made, erasing any and all custom configuration that may have previously been done. NOTE Once the correct interface has been set, it will be necessary to proceed to the appropriate pages in this manual that select parameters and options for that interface. For example, if RS-232 is selected, turn to the pages in this manual headed as features specific to the RS-232 interface.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. INTERFACE TYPE = RS-232 STANDARD CAUTION Great care should be taken to select the correct interface type, since you can cause damage to the scanner and/or POS terminal by attempting to change to an incompatible interface. ALWAYS make interface selections with the host cable DISCONNECTED.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. INTERFACE TYPE = RS-232 WINCOR-NIXDORF CAUTION Great care should be taken to select the correct interface type, since you can cause damage to the scanner and/or POS terminal by attempt- ing to change to an incompatible interface. ALWAYS make interface selections with the host cable DISCONNECTED.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. INTERFACE TYPE = RS-232 SINGLE CABLE CAUTION Great care should be taken to select the correct interface type, since you can cause damage to the scanner and/or POS terminal by attempt- ing to change to an incompatible interface. ALWAYS make interface selections with the host cable DISCONNECTED.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. INTERFACE TYPE = IBM PORT 17 CAUTION Great care should be taken to select the correct interface type, since you can cause damage to the scanner and/or POS terminal by attempting to change to an incompatible interface. ALWAYS make interface selections with the host cable DISCONNECTED.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. INTERFACE TYPE = IBM USB CAUTION Great care should be taken to select the correct interface type, since you can cause damage to the scanner and/or POS terminal by attempting to change to an incompatible interface. ALWAYS make interface selections with the host cable DISCONNECTED.

Specifies the maximum number of data characters allowed in messages

transmitted to the host. To set the Maximum Host-Transmitted Message Length: 1. Scan the SWITCH bar code. 2. Scan the bar code, SET MAXIMUM HOST-TRANSMITTED MES- SAGE LENGTH below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Scan the appropriate digits from the keypad in Appendix C that rep- resent the desired maximum host-transmitted message length. The selectable range is 0-249 data characters. (Labels that are longer than this length are not read.) Pad all single and double digit numbers with leading zeroes to yield a three-digit entry (000-249). 4. The scanner will automatically exit Programming Mode when the appropriate amount of digits have been scanned SET MAXIMUM HOST-TRANSMITTED MESSAGE LENGTH NOTE If this configuration item is set to 0 (000), there is no general length limit imposed on data being transmitted to the host.

Specifies the number of host transmission(s) that may be buffered. By

buffering data from a bar code, the scanner can continue to read a new bar code while the old one is being transmitted to the host. Selecting BUFF- ERS = 1 means that the first bar code must be transmitted before a new one can be read. A selection of BUFFERS = 2 means that a new bar code can be read while data from the first bar code is transmitted. When the feature, Good Read Beep Control, is enabled, the scanner will beep when the data is placed in a transmission buffer. When a DISABLE SCANNER command is received from the host, the scanner will continue to transmit all data that is buffered. To select the Number of Host Transmission Buffers: 1. Scan the SWITCH bar code. 2. Scan bar code below representing the desired setting. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. NUMBER OF HOST TRANSMISSION BUFFERS = 1 NUMBER OF HOST TRANSMISSION BUFFERS = 2

This feature applies to RS-232 interfaces (Standard, Wincor-Nixdorf, and

Single Cable). It specifies the prefix that is added to beginning of label transmission. To specify the Global Prefix Character(s): 1. Scan the SWITCH bar code. 2. Scan the bar code, SET GLOBAL PREFIX below. You’ll need to cover any unused bar codes to ensure the scanner reads only the bar code you intend to scan. 3. Scan the appropriate characters/digits from the keypad in Appendix C that represent the hex designation for the desired character(s). A table containing the ASCII Character Set and their corresponding Hex Values is available in the inside back cover of this manual. ASCII parameters must be input by scanning a pair of hexadecimal digits for each character. Thus, to set a two-character value of AB, bar codes containing the digits ‘4’, ‘1’, ‘4’, and ‘2’ must be scanned. The selectable range for this option is any hex value from 00 to FF. Up to 20 hex pairs can be designated. 4. If designating the full 20 hex pairs, the scanner will automatically exit Programming Mode when the appropriate amount of digits have been scanned. If designating less than 20 hex pairs, you can end the programming sequence early by scanning the TERMINATE SEQUENCE bar code. 5. Complete the programming sequence by scanning the SWITCH bar code. NOTE To specify “no Global Prefix,” scan 00.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. SET GLOBAL PREFIX TERMINATE SEQUENCE

This feature applies to RS-232 interfaces (Standard, Wincor-Nixdorf, and

Single Cable). It specifies the suffix that is added to end of a label trans- mission. Three standard options are available below. Contact your dealer for other alternate settings for this feature. • No Global Suffix • CR — Carriage Return • CR LF — Carriage Return, Line Feed To set the Global Suffix: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. 3. Complete the programming sequence by scanning the SWITCH bar code. GLOBAL SUFFIX = NO GLOBAL SUFFIX

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. GLOBAL SUFFIX = CR GLOBAL SUFFIX = CR LF

This feature enables/disables scanner’s ability to set a symbology identifier

for a specified label to Code 39 before transmitting that label data to an IBM host. This applies to: Code 128, Code 93 and Codabar for IBM Port 5B; Code 93 and Codabar for IBM Port 9B. To enable/disable the IBM Transmit Labels in Code 39 Format feature: 1. Scan the SWITCH bar code. 2. Scan either the enable or disable bar code below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. IBM TRANSMIT LABELS IN CODE 39 FORMAT = DISABLE IBM TRANSMIT LABELS IN CODE 39 FORMAT = ENABLE NOTE When enabled, this feature has no effect on IBM Port 17.

The IBM-USB protocol allows for the scanner to be identified as one of

two different types of barcode scanners. Depending on what other scan- ners you may already have connected to a USB POS, you may need to change this setting to enable all scanners to communicate. Options are: • Fixed Position Scanner • Handheld Scanner To set this feature: 1. Scan the SWITCH bar code. 2. Scan your selection from the bar codes below. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. IBM USB SCANNER DEVICE TYPE = FIXED POSITION SCANNER IBM USB SCANNER DEVICE TYPE = HANDHELD SCANNER

This feature selects the baud rate required for sending and receiving data.

To specify the RS-232 Baud Rate: 1. Scan the SWITCH bar code. 2. Scan the desired baud rate from the bar codes below and on the immediately following pages. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. RS-232 BAUD RATE = 1200 RS-232 BAUD RATE = 2400 NOTE Single cable interfaces are limited to Baud Rate selections up to 19200. They cannot communicate at Baud Rates of 38400 and up.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. RS-232 BAUD RATE = 4800 RS-232 BAUD RATE = 9600

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. RS-232 BAUD RATE = 19200 RS-232 BAUD RATE = 38400

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. RS-232 BAUD RATE = 57600 RS-232 BAUD RATE = 115200

Specifies number of data bits required for sending and receiving data.

To set this feature: 1. Scan the SWITCH bar code. 2. Scan the bar code below representing the desired Data Bit setting. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. RS-232 NUMBER OF DATA BITS = 7 RS-232 NUMBER OF DATA BITS = 8 NOTE 8 data bits with 2 stop bits and parity enabled is not a valid configuration.

Specifies number of stop bits required for sending and receiving data.

To set this feature: 1. Scan the SWITCH bar code. 2. Scan the bar code below representing the desired Stop Bit setting. You’ll need to cover any unused bar codes on this and the facing page to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. RS-232 NUMBER OF STOP BITS = 1 RS-232 NUMBER OF STOP BITS = 2 NOTE 8 data bits with 2 stop bits and parity enabled is not a valid configuration.

Specifies parity required for sending and receiving data.

Options for this setting are: • RS-232 PARITY = NONE • RS-232 PARITY = EVEN • RS-232 PARITY = ODD To set this feature: 1. Scan the SWITCH bar code. 2. Scan the bar code below or on the following pages representing the desired Parity setting. You’ll need to cover any unused bar codes, as well as facing pages to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. RS-232 PARITY = NONE NOTE 8 data bits with 2 stop bits and parity enabled is not a valid configuration.

Remember to cover any unused bar codes on this and the facing page to

ensure that the scanner reads only the bar code you intend to scan. RS-232 PARITY = EVEN RS-232 PARITY = ODD

Enables/disables use of the RS-232 CTS signal for flow control and/or

scan control. Options are: • Disable — The scanner transmits to the host regardless of any activ- ity on the CTS line. • Enable CTS Flow Control — The CTS signal controls transmission of data to the host. • Enable CTS Scan Control — The CTS line must be active for scan- ner to read and transmit data. While the CTS line is inactive, scan- ner remains in a host- disabled state; following a successful label transmission, the CTS signal must transition to inactive and then to active to enable scanning for the next label. To set this feature: 1. Scan the SWITCH bar code. 2. Scan bar code below or from the following page for the desired set- ting. You’ll need to cover any unused bar codes on facing pages to ensure that the scanner reads only the bar code you intend to scan. 3. Complete the programming sequence by scanning the SWITCH bar code. RS-232 HARDWARE CONTROL = DISABLE

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