Star HSP7000 Hardware Manual
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“This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.”
Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate ra-
dio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appa-
reils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le min-
istère des Communications du Canada.
The above statement applies only to printers marketed in Canada
CE
Manufacturer’s Declaration of Conformity
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International Standards EN 61000-
6-3 / 2001 and EN 55024 / 1998, following the provisions of the Electro Magnetic Compatibility Directive of
the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International Standards EN 60950-
1, following the provisions of the Low Voltage Directive of the European Communities as of 2001.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
HSP7000: Star Micronics Co., Ltd.
Notice
• All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s ex-
press permission is forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to
press. However, should any errors be detected, STAR would greatly appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
© Copyright 2008 Star Micronics Co., LTD.
TABLE OF CONTENTS
1. Unpacking and Installation......................................................................................................................1
1-1. Unpacking.....................................................................................................................................1
1-2. Choosing a place for the printer....................................................................................................2
1-3. Removing the protective materials................................................................................................3
2. Parts Identification and Nomenclature...................................................................................................4
3. Setup...........................................................................................................................................................5
3-1. Connecting the Cable to the PC....................................................................................................5
3-2. Connecting the Cable to the Printer..............................................................................................7
3-3. Installing the Printer Software....................................................................................................11
3-4. Connecting the Optional AC Adapter.........................................................................................12
3-5. Turning Power On.......................................................................................................................13
3-6. Switch Cover Installation............................................................................................................14
3-7. Connecting to a Peripheral Unit..................................................................................................15
3-8. Attaching the Interface Cover.....................................................................................................16
4. Loading the Ribbon Cartridge and Paper............................................................................................17
4-1. Loading the Ribbon Cartridge....................................................................................................17
4-2. Loading the Paper Roll...............................................................................................................18
4-3. Loading the Slip Paper or Validation Paper................................................................................20
4-4. Scanning MICR Characters........................................................................................................21
5. Consumable Parts and AC Adapter......................................................................................................24
5-1. Thermal Paper Roll.....................................................................................................................24
5-2. Slip Paper....................................................................................................................................26
5-3. AC adapter (option)....................................................................................................................27
6. Control Panel and Other Functions......................................................................................................28
6-1. Control Panel..............................................................................................................................28
6-2. Errors...........................................................................................................................................29
6-3. Self-Printing................................................................................................................................31
7. Adjusting the Near-end Sensor..............................................................................................................33
8. Preventing and Clearing Paper Jams....................................................................................................35
8-1. Preventing Paper Jams................................................................................................................35
8-2. Removing Paper Jam..................................................................................................................35
8-3. Releasing a Locked Cutter..........................................................................................................37
9. Maintenance............................................................................................................................................38
9-1. Cleaning the Thermal Head........................................................................................................38
9-2. Cleaning the Rubber Roller........................................................................................................38
9-3. Cleaning the Impact Platen.........................................................................................................38
9-4. Cleaning the Sensors and the Surrounding Area.........................................................................38
9-5. Cleaning the Paper Holder and the Surrounding Area................................................................39
10. Specifications.........................................................................................................................................40
10-1. General Specifications................................................................................................................40
10-2. Auto Cutter Specifications..........................................................................................................41
10-3. MICR Specifications (Slip Printer).............................................................................................41
10-4. External Specifications................................................................................................................41
10-5. Interface Specifications...............................................................................................................42
10-6. Electrical Characteristics (AC adapter).......................................................................................43
10-7. Environmental Requirements......................................................................................................44
10-8. Reliability Specifications............................................................................................................45
11. Dip Switch Setting.................................................................................................................................46
11-1. Parallel Interface Model..............................................................................................................47
11-2. RS-232C Interface Model...........................................................................................................48
11-3. USB/PoweredUSB Interface Model...........................................................................................50
11-4. Ethernet Interface Model............................................................................................................51
12. Parallel Interface...................................................................................................................................53
13. RS-232C Serial Interface......................................................................................................................54
13-1. Interface Specifications...............................................................................................................54
13-2. RS-232C Connector....................................................................................................................55
13-3. Cable Connections......................................................................................................................56
14. USB and Ethernet.................................................................................................................................57
14-1. USB/PoweredUSB Interface Specifications...............................................................................57
14-2. Ethernet Interface Specifications.................................................................................................57
15. Peripheral Unit Drive Circuit..............................................................................................................58
16. Memory Switch Settings.......................................................................................................................60
Please access the following URL
http://www.star-m.jp/eng/dl/dl02.htm
for the latest revision of the manual.
– –
1. Unpacking and Installation
1-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in the package.
Note: The ferrite core and fastener provided with your
printer depend on your printer configuration.
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask them to supply
the missing part. Note that it is a good idea to keep the original box and all the packing materials
just in case you need to pack the printer up again and send it somewhere at a later date.
Note
Printer
Paper roll
Switch blind
Setup sheets
CD-ROM
Paper guide
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
Interface cover
Ribbon cassette
– –
1-2. Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to think about where
you plan to use it. Remember the following points when doing this.
P Choose a firm, level surface where the printer will not be exposed to vibration.
P The power outlet you plan to connect to for power should be nearby and unobstructed.
P Make sure that the printer is close enough to your host computer for you to connect
the two.
P Make sure that the printer is not exposed to direct sunlight.
P Make sure that the printer is well away from heaters and other sources of extreme
heat.
P Make sure that the surrounding area is clean, dry, and free of dust.
P Make sure that the printer is connected to a reliable power outlet. It should not be on
the same electric circuit as copiers, refrigerators, or other appliances that cause power
spikes.
P Make sure that the room where you are using the printer is not too humid.
WARNING
P Shut down your equipment immediately if it produces smoke, a strange odor, or unu-
sual noise. Immediately unplug the equipment and contact your dealer for advice.
P Never attempt to repair this product yourself. Improper repair work can be dangerous.
P Never disassemble or modify this product. Tampering with this product may result in
injury, fire, or electric shock.
– –
1-3. Removing the protective materials
Four protective materials are inserted into the printer to protect components during shipping.
Before using the printer, be sure to remove all protective materials as shown in the illustra-
tion.
(1) Remove the three tapes and pull the two protective sheets.
(2) Open the front cover. Remove the tape, pull the protective sheet straight.
Pull the protective sheet, which is securing the head in place, straight up and out of the unit.
Then, remove the tape and pull the protective sheet, which is located between the head and
the platen, straight out of the unit.
Note: that it is a good idea to keep all protective materials in case you will need to pack
the printer up again and send it somewhere at a later date.
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
1
1
1
2
2
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
– –
2. Parts Identification and Nomenclature
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
Power switch
Used to turn on/off
power to the printer.
Interface connector
For connection to a
host computer.
Validation slot
Insert paper here.
Front cover
Open it to replace the ribbon.
Do not open it during printing.
Slip slot
Insert paper here.
Rear cover
Open it to replace the roll paper.
Do not open it during printing.
Cutter cover
Open it to clear paper jam. Do not
open it during printing.
Control panel
Features LED indicators
to indicate printer status
and switches to operate
the printer.
Cover open lever
Push this lever in the direction of the
arrow to open the printer cover.
Peripheral drive connector
Connects to peripheral units such
as cash drawers, etc.
Do not connect this to a telephone.
Power connector
For connection of the AC adapter.
Never unplug the AC adapter while
the printer is on.
– –
3. Setup
3-1. Connecting the Cable to the PC
3-1-1. Parallel Interface Cable
Connect the parallel interface cable to a parallel port
of your PC.
3-1-2. RS-232C Interface Cable
Connect the RS-232C interface cable to a RS-232C
port of your PC.
3-1-3. USB Interface Cable
Connect the USB interface cable to a USB port of
your PC.
– –
3-1-4. PoweredUSB Interface Cable
Attach the ferrite core to the PoweredUSB interface cable, and connect the cable to a Pow-
eredUSB port of your PC.
Recommended Cable:
30729130 POWERED USB CABLE 1X8LNL 1.2M
Recommended PCI Card: PCI to 4 Port PoweredUSB Card
3-1-5. Ethernet Interface cable
Attach the ferrite core to the ethernet interface cable, and connect the cable to a ethernet port
of your PC.
Maximum 3.5 cm
Pull and cut
Pull and cut
Maximum 10 cm
– –
3-2-1. Parallel Interface Cable
(1) Make sure the printer is turn off.
(2) Affix the ferrite core onto the cable as shown in
the illustration.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it.
Use scissors to cut off any excess.
(5) Connect the interface cable to the connector on
the rear panel of the printer.
(6) Fasten the connector clasps.
3-2. Connecting the Cable to the Printer
Note that the interface cable is not provided. Please use a cable that meets specifications.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and
all the devices connected to the printer is turned off. Also make sure the power cable plug is
disconnected from the AC outlet.
Ferrite core
Interface cable
5 cm
(maximum)
Fastener
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
Parallel interface
cable
– –
3-2-2. RS-232C Interface Cable
(1) Make sure the printer is turn off.
CAUTION
Before connecting/disconnecting the interface ca-
ble, make sure that power to the printer and all the
devices connected to the printer is turned off. Also
make sure the power cable plug is disconnected
from the AC outlet.
(2) Connect the interface cable to the connector on
the rear panel of the printer.
(3) Tighten the connector screws.
3-2-3. USB Interface Cable
Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to
pass the cable through the cable support as shown in the illustration.
Recommended Cable: 30729100 USB CABLE 1.8M TSP1
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
RS-232C
interface
cable
Ferrite core
4 cm (Maximum)
– –
3-2-4. PoweredUSB Interface Cable
(1) Turn the power switch off.
(2) If connected to an AC adapter, pull the power cord plug from the outlet and then pull the
plug from the power connector on the printer side.
CAUTION
If connecting a PoweredUSB cable, do not connect the AC adapter because this can cause a
malfunction.
(3) Affix the ferrite core onto the cable as shown in the illustration.
Recommended Cable : 30729130 POWERED USB CABLE 1X8LNL 1.2M
(4) Pass the fastener through the ferrite core.
(5) Loop the fastener around the cable and lock it.
Use scissors to cut off any excess.
(6) Connect the interface cable to the connector on the rear panel of the printer.
Pull and cut
Ferrite core
Interface cable
Maximum
3.5 mm
Fastener
– 10 –
3-2-5. Connecting Ethernet Cable
(1) Make sure the printer is turned off.
(2) Affix the ferrite core onto the ethernet cable as
shown in the illustration below.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it.
Use scissors to cut off any excess.
(5) Connect the interface cable to the connector on
the rear panel of the printer.
Ferrite core
Ethernet cable
10 cm
(maximum)
Fastener
– 11 –
3-3. Installing the Printer Software
Here is the procedure for installing the printer driver and utility software, which are stored on
the supplied CD-ROM.
The procedure applies to the Windows operating systems shown below.
• Windows 2000
• Windows XP
• Windows Vista 32-Bit
(1) Turn ON the power to your PC to start Windows.
(2) Insert the supplied CD-ROM (Drivers and Utilities)
into the CD-ROM drive.
(3) Follow the instructions that appear on the screen.
(4) The dialog shown in the illustration indicates that
the procedure has been completed.
Click “Finish”.
The dialog that appears on the screen varies with your system. This completes the installation
of the printer software. A message will appear, prompting you to restart. Restart Windows.
For instruction on the Windows Vista 64-Bit, refer to the software manual located in the
“Documents” folders on the CD-ROM.
– 12 –
3-4. Connecting the Optional AC Adapter
Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer
and all the devices connected to the printer is turned off. Also make sure the power
cable plug is disconnected from the AC outlet.
(1) Connect the AC adapter to the power cable.
Note: Use only the standard AC adapter and power cable.
(2) Connect AC adapter to the connector on the printer.
(3) Insert the power cable plug into an AC outlet.
CAUTION
When disconnecting the cable, take hold of the cable
connector to pull it out. Releasing the lock makes it easy
to disconnect the connector.
Pulling the cable excessively could cause damage to the
connector.
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
– 13 –
3-5. Turning Power On
Make sure that the Power cord has been connected as described in 3-4.
Turn ON the power switch located on the front of the printer.
The POWER lamp on the control panel will light up.
CAUTION
We recommend that you unplug the printer from the power outlet whenever you do not plan to
use it for long periods. Because of this, you should locate the printer so that the power outlet it
is plugged into is nearby and easy to access.
When an Switch blind is affixed to the printer above the power switch, the ON/OFF marks of
the power switch may be hidden. If this occurs, remove the power cord from the outlet to turn
the printer OFF.
Power switch
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
– 14 –
3-6. Switch Cover Installation
It is not necessary to install the switch cover. Only install it if it is necessary for you. By install-
ing the switch cover, the following become possible.
• Preventing the power switch from being operated by mistake.
• Ensuring that other people can not easily operate the power switch.
Install the switch cover as shown in the diagram below.
The power switch can be turned ON ( | ) and OFF (O) by inserting a narrow instrument (ball
pen etc.) in the holes in the switch cover.
CAUTION
We recommend that you unplug the printer from the power outlet whenever you do not plan to
use it for long periods. Because of this, you should locate the printer so that the power outlet it
is plugged into is nearby and easy to access.
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
Switch blind
– 15 –
3-7. Connecting to a Peripheral Unit
You can connect a peripheral unit to the printer using a modular plug. See “Modular plug” on
page 54 for details about the type of modular plug that is required. Note that this printer does
not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.
CAUTION
Make sure that the printer is turned off and unplugged from the AC outlet and that the computer
is turned off before making connections.
(1) Make sure the printer is turned off.
(2) Affix the ferrite core onto the ethernet cable as shown in the illustration below.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it.
Use scissors to cut off any excess.
(5) Connect the peripheral drive cable to the connector on the rear panel of the printer.
CAUTION
Do not connect a telephone line into the peripheral drive connector. Failure to observe this may
result in damage to the printer.
Also, for safety purposes, do not connect wiring to the external drive connector if there is a
chance it may carry peripheral voltage.
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
Peripheral drive cable
Ferrite core
Pull and cut
10 cm (maximum)
– 16 –
3-8. Attaching the Interface Cover
It is not necessary to attach the interface cover. Only attach it if it is necessary for you.
Attach the interface cover as shown in the illustration.
(1) Place the printer as shown below.
(2) Install the interface cover by aligning the tabs on the interface cover with the grooves in
the printer case.
(3) Place the AC cable and the interface cable in the cutout of the interface cover. Then, install
the interface cover until the both ends of the interface cover click into place.
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
– 17 –
4. Loading the Ribbon Cartridge and Paper
4-1. Loading the Ribbon Cartridge
(1) Turn off power to the printer.
(2) Open the front cover by holding the finger grips
on both ends of the cover and lifting it up.
Important!
1. Do not touch the print head immediately after
printing as it can be extremely hot.
2. Do not touch the cutter blade.
· There is a cutter inside the paper outlet slot.
Not only should you not put your hand in the
paper outlet slot while printing is in progress,
never put your hand into the outlet even when
printing is not in progress.
(3) Place the ribbon cartridge in the direction shown
in the figure and press it down to load it. If loading
of the ribbon cartridge is not satisfactory, press
down the cartridge while rotating the ribbon feed
knob in the direction of the arrow.
(4) Turn the ribbon feed knob of the ribbon cartridge
in the direction of the arrow to remove slack in
the ribbon.
(5) Close the front cover.
Note: When removing the ribbon cartridge, raise
the finger grip as shown in the figure.
– 18 –
(1) Push the cover open lever, and open the printer
cover.
(2) While observing the direction of the roll, set the
paper roll into the hollow, and pull on the leading
edge of the paper toward you.
CAUTION
Do not pull out the end of the paper diagonally,
as it will cause the paper to become jammed or
skewed.
(3) Push down both sides of the printer cover to
close.
Note: Make sure that the printer cover is securely
closed.
(4) If the printer cover is closed after turning on the
power, the cutter operates automatically and the
front end of the paper is cut.
4-2. Loading the Paper Roll
4-2-1. Using 79.5 mm Width Paper Roll
Be sure to use roll paper that matches the printer’s specification.
When using a paper roll with an 57.5 mm width, install the paper guide as described on the
following page.
Cover open lever
Paper roll
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
– 19 –
4-2-2. Using 57.5/75.5 mm Width Paper Roll
When using a paper roll with 57.5 or 75.5 mm width, install the supplied paper guide on the
printer.
To change the effective print width (roll paper width), change the setting at memory switch
configuration Utility. For details on the setting of the memory switches, refer to the software
manual located in the “Documents” folders on the CD-ROM.
1) Install the roll paper guide in the unit as illustrated below. To use a 75.5 mm width paper
roll, align the roll paper guide in hole [1], and to use a 57.5 mm width paper roll, align it
in hole [2].
(2) Install the roll paper guide in the unit by aligning it with the holes and grooves as illustrated
below.
Note: After using a paper roll with a width of 57.5 mm, do not change to a paper roll with
a width of 79.5 or 75.5 mm. (This is because the printer head has deteriorated as a
result of a portion of the head having been in direct contact with the platen.)
After using a paper roll with a width of 75.5 mm, do not change to a paper roll with
a width of 79.5 mm. for same reason.
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
[1] [2]
Paper guide
– 20 –
4-3. Loading the Slip Paper or Validation Paper
Before starting printing, make sure the ribbon cassette is placed in the printer. (See “4-1. Load-
ing the Ribbon Cassette” for details.)
Insert the paper as follows:
(1) Turn the printer power switch ON.
(2) Insert the paper as illustrated below. Facing the printer, insert the paper straight, while
sliding the right end of the paper against the right end of the slip paper slot. Alternatively,
insert the paper straight from the top.
Note: Sliding the paper diagonally can cause a paper jam. If the paper gets jammed, press
the RELEASE button to remove the paper. Then, insert the paper again.
(See “8-2. Removing Paper Jam” for details.)
Inserting Slip Paper
(3) When the printer detects a paper, it automatically feeds the paper and starts printing.
(4) After completing printing, the printer will automatically release the paper.
Note: Be sure to use a type of paper that matches the printer's specifications. (See “5‑2‑1.
Specifications”.) Do not use paper that is curled, kinked, wrinkled, warped, or
torn.
Inserting Validation Paper
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
1
2
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
1
2
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
– 21 –
4-4. Scanning MICR Characters
Insert a MICR paper as follows:
(1) Turn the printer power switch ON.
(2) Make sure the ERROR lamp and PAPER OUT lamp are flashing and the SLIP lamp is
ON.
(3) Place the paper with the MICR characters facing down as illustrated below. As you face
the printer, insert the paper straight, while sliding the right end of the MICR paper against
the right end of the slip paper slot.
Note: Sliding the paper diagonally can cause a paper jam. If the paper gets jammed, press
the RELEASE button to remove the paper. Then, insert the paper again. (See “8-2.
Removing Paper Jam” for details.)
(4) When the MICR paper reaches the scanning position, the ERROR lamp and PAPER OUT
lamp will turn OFF.
(5) After completing scanning, the printer will automatically release the paper.
Note: Be sure to use a type of paper that matches the printer's specifications. (See “5-2-
1. Specifications”.) Do not use paper that is curled, kinked, wrinkled, warped, or
torn.
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
POWER
ERROR PAPEROUT
SLIP
FEED
RELEASE
– 22 –
Caution Symbol
This symbol is placed near the slip print head to indicate that it may be hot. Never
touch the slip print head immediately after the printer has been used. Let the print
head cool for a few minutes before touching it.
This symbol is placed near the thermal print head to indicate that it may be hot.
Never touch the thermal print head immediately after the printer has been used. Let
the print head cool for a few minutes before touching it. Observe the precautions
for handling electrostatic sensitive devices.
This symbol is placed near the cutter.
Never touch the cutter blade, as you could injure your fingers.
This symbol is placed near the peripheral drive connector.
Do not connect this to a telephone.
WARNING
3 Shut down your equipment immediately if it produces smoke, a strange odor, or unusual
noise. Immediately unplug the equipment and contact your dealer for advice.
3 Never attempt to repair this product yourself. Improper repair work can be dangerous.
3 Never disassemble or modify this product. Tampering with this product may result in injury,
fire, or electric shock.
3 Do not touch the cutter blade.
• There is a cutter inside the paper outlet slot. Not only should you not put your hand in the
paper outlet slot while printing is in progress, never put your hand into the outlet even
when printing is not in progress.
• The printer cover can be opened when replacing the paper. However, since the cutter
blade is on the inside of the printer cover, be careful not to place your face or hands too
close to the cutter blade.
3 During and immediately after printing, the area around the print head is very hot. Do not
touch it, as you could be burned.
3 Since working on the cutter may be dangerous, be sure to turn off the printer first.
CAUTION
3 We recommend that you unplug the printer from the power outlet whenever you do not plan
to use it for long periods. Because of this, you should locate the printer so that the power
outlet it is plugged into is nearby and easy to access.
3 If the voltage shown on the label on the of your printer does not match the voltage for your
area, contact your dealer immediately.
3 Make sure that the printer is turned off and unplugged from the AC outlet and that the
computer is turned off before making connections.
3 Do not connect a telephone line into the peripheral drive connector.
Failure to observe this may result in damage to the printer.
Also, for safety purposes, do not connect wiring to the external drive connector if there is
a chance it may carry peripheral voltage.
– 23 –
3 Do not operate the cover open lever while pressing on the printer cover with your hand.
3 Do not pull the cover open lever and open the printer cover when printing is in progress or
when the auto cutter is operating.
3 Do not pull out paper while the printer cover is closed.
3 If liquids, foreign objects (coins and paper clips), and so on enter the printer, turn off the
printer, unplug it from the AC outlet, and contact your dealer for advice. Continued use
could cause a short circuit, which may result in fire or electric shock.
3 The heating element and the driver IC of the thermal head are easily damaged. Do not touch
them with metal objects, sandpaper, etc.
3 Printing quality may suffer if the thermal head heating element becomes soiled by being
touched with your hands. Do not touch the thermal head heating element.
3 There is a risk of damage to the driver IC of the thermal head from static electricity. Never
directly touch the IC.
3 The printing quality and working life of the thermal head cannot be guaranteed if any paper
other than that recommended is used. In particular, paper containing [Na+, K+, C1-] may
drastically reduce the working life of the thermal head. Please exercise caution.
3 Do not operate the printer if there is moisture on the front surface of the head from conden-
sation, etc.
Notes on Using the Auto Cutter
1) To print after a cut, feed 1 mm (8-dot line) or more of paper.
2) If the cutter is not in its home position after an error, first eliminate the cause of the error;
then, turn the power back ON.
3) A margin of 5 mm or more is recommended from the end of the printed area to the cutting
position.
4) Do not attempt to remove the paper during a cut, as this can cause a paper jam.
– 24 –
5. Consumable Parts and AC Adapter
When consumable parts have run out, use those specified in the table below.
Note: Access the following URL for the information of the recommended paper.
http://www.star-m.jp/eng/dl/dl02.htm
Make sure that the AC adapter specified in the table is used.
Use of consumable parts or AC adapter which are not specified in the table may result in dam-
age to the printer, fire or electric shock.
5-1. Thermal Paper Roll
(1) Paper roll specification
Thermal paper
Thickness:
Normal paper
65~85 µm (excluding Mitsubishi HiTec F5041)
Label paper
65~150 µm (cutter is not supported)
Width:
79.5±0.5 mm (57.5±0.5 mm/75.5±0.5 mm when the paper roller
holder is used)
Outer roll diameter: ø83 mm or less
Take up paper roll width: 80
+0.5
-1 mm or (58
+0.5
-1 mm/76
+0.5
-1 mm when the paper roller holder
is used)
Core outer/inner diameter
Paper type
Core outer
Core inner
Normal paper:
ø18±1 mm
ø12±1 mm
Label paper:
ø32±1 mm
ø25.4±1 mm
Printed surface:
Outer edge of roll
Tail end handling: Do not use paste or glue to secure the roll paper or its core.
Do not fold the tail end of the paper.
(2) Recommended paper
Manufacturer
Product name
Quality characteristics/Use
Paper thickness
(µm)
Mitsubishi Paper Mills
Limited
P220AG
normal type paper
65 (thickness)
HP220AB-1
high image stability paper
75 (thickness)
P220AGB
normal type paper, card ticket
80 (thickness)
PB670
2 color paper: Red & Black
75 (thickness)
PB770
2 color paper: Blue & Black
75 (thickness)
Mitsubishi HiTec Paper
Flensburg GmbH
F5041
normal type paper
60 (thickness)
Oji Paper Co., Ltd.
PD150R
normal type paper
75 (thickness)
PD160R
high image stability paper
65/75 (thickness)
PD170R
high image stability paper
75 (thickness)
PD190R
middle image stability paper
75 (thickness)
PD750R
2 color paper: Red & Black
75 (thickness)
PD700R
2 color paper: Blue & Black
75 (thickness)
– 25 –
Manufacturer
Product name
Quality characteristics/Use
Paper thickness
(µm)
Nippon Paper Industries
TF50KS-E2D
normal type paper
65 (thickness)
Kanzaki Specialty Papers
Inc. (KSP)
P320RB
2 color paper: Red & Black
65 (thickness)
P320BB
2 color paper: Blue & Black
65 (thickness)
Note:
1) Depending on the type and thickness of the paper, it may be necessary to change the
settings for printing darkness. To change the darkness settings, use the printing dark-
ness settings command ‘d’ n or the memory switch. Please consult the
dealer for details.
2) The print density may vary depending on the type of paper roll and operating environ-
ment.
3) A reader or scanner may not be able to scan a printed bar code or characters depending
on the print density. Make sure that your reader or scanner is able to scan correctly
beforehand.
(3) Effective Print Width
Paper Width
(mm)
Right / Left Margin (mm)
Effective Print Width
(mm)
Number of Print Col-
umns (12 × 24 Font)
79.5 ± 0.5
3.75
72
48
75.5 ± 0.5
3.75
68
45
57.5 ± 0.5
Left 2.75, Right 3.75
51
34
Left Margin
Right Margin
Effective Print Width
Paper Width
– 26 –
5-2. Slip Paper
5-2-1. Specifications
(1) Width:
68 ~ 230 mm
(2) Length:
75 ~ 297 mm
(3) No. of copies:
original + 3 copies
(4) Total thickness:
1 sheet 0.09 ~ 0.15 mm (up to A4 portrait)
0.09 ~ 0.20 mm (up to A6 portrait)
4 sheets 0.09 ~ 0.31 mm
(5) Copy slippage:
1.5 mm or less per 15 lines (between original and bottom-
most paper)
(6) Adhesive:
top-bound = good; right-bound = acceptable;
left-bound = acceptable; bottom-bound = unacceptable
Note: Be particularly careful with paper that has adhesive on the left end because it might
feed diagonally.
Note:
1) Do not use paper that is curled, kinked, wrinkled, warped, or torn.
2) Do not use paper that has holes in the positions shown below, and do not print on the
back of paper that has low reflectance, because they can cause the paper sensor to
operate improperly.
37 mm
8 mm
27 mm
: Holes not allowed
: Printing not allowed on pa-
per with holes or reflectance
below 40%
Paper feed
direction
– 27 –
3) The copying performance of the printer is greatly affected by the ambient temperature.
Therefore, print under the conditions described below.
Number of copies
Ambient temperature
Original + 3 copies
10 ~ 40°C
Original + 1 copy
5 ~ 45°C
5-2-2. Printing Position
The printing position is as shown in the diagram below.
5-3. AC adapter (option)
AC adapter which are not specified may result in damage to the printer, fire or electric shock.
Model name: PS60A-24A
Input:
90 to 264 V AC, 50/60 Hz
Output:
DC24 V ±5%, 2.0 A (5.0 A Load 10 sec. Max.)
5
3.1
85.4
5.6
31.8
13.5
13.5
29.5
13.5
15.1
32.6
13.5
TOF sensor
15.1
29.5
1.9
28.2
69.1
16.3
First line printing
Paper stop position
CDF sensor
Paper feed roller
(rear)
Paper feed roller (front)
Last line printing
BOF sensor
Approx. 83.5
Approx. 84.3
Minimum
18.4
Paper feed direction
– 28 –
6. Control Panel and Other Functions
6-1. Control Panel
1 POWER Lamp (Green)
Lights when the printer is online.
Describes various errors in combination with other lamps.
2 ERROR Lamp (Red)
Lights when the cover is open.
Describes various errors in combination with other lamps.
3 PAPER OUT Lamp (Red)
Describes the condition of the roll paper.
Describes various errors in combination with other lamps.
4 SLIP Lamp (Green)
Describes the condition of the slip paper when SLIP is selected.
Describes various errors in combination with other lamps.
5 FEED Button
While the printer is online, feeds the roll paper.
6 RELEASE Button
Releases the slip paper.
1 POWER Lamp (Green)
2 ERROR Lamp (Red)
3 PAPER OUT Lamp (Red)
4 SLIP Lamp (Green)
5 FEED Button
6 RELEASE Button
– 29 –
6-2. Errors
(1) Recoverable errors
Error Description
POWER
Lamp
ERROR
Lamp
PAPER
OUT
Lamp
SLIP
Lamp
Recovery Conditions
Thermal head high
temperature detec-
tion error
Flashes at
0.5 second
intervals.
OFF
OFF
OFF
Automatically recovered
after the thermal head has
cooled.
Impact head high
temperature detec-
tion error
Flashes at
0.5 second
intervals.
OFF
OFF
ON
Automatically recovered
after the impact head has
cooled.
Roll paper near-end
detection
ON
OFF
Flashes at
1 second
intervals.
OFF
Indicates that the end of the
roll paper is approaching.
Recovered by loading a
new paper roll and closing
the rear cover.
Thermal (rear) cover
open error
ON
ON
—
—
Recovered by closing the
thermal (rear) cover.
Slip (front) cover
open error
ON
ON
—
—
Recovered by closing the
slip (front) cover.
Thermal paper out
or jam error
ON
OFF
Flashes at
0.25 sec-
ond inter-
vals
OFF
Recovered by loading a
paper roll or clearing the
paper jam, reloading the
paper roll, and closing the
rear cover.
Slip paper out or jam
error
ON
OFF
OFF
Flashes at
0.25 sec-
ond inter-
vals
Recovered by loading
paper or clearing the
paper jam, reloading the
paper, and closing the rear
cover.
Cutter error (cutting
error)
OFF
Flashes at
0.125 sec-
ond inter-
vals
OFF
OFF
Recovered when the cutter
returns to its home position
after the power is turned
OFF and then ON. (See
notes 1 and 2)
Note:
1) If the cutter doesn’t return to the home position or doesn’t perform the initial move-
ment, it cannot be recovered. See “8-3. Releasing a Locked Cutter (Auto Cutter Mode
only)” on page 25 for details.
2) If the paper is jammed, turn the power off, clear the jammed paper, then turn the power
ON.
– 30 –
2) Non-recoverable errors
Error Description
POWER
Lamp
ERROR
Lamp
PAPER
OUT
Lamp
SLIP
Lamp
Recovery Conditions
RAM error
OFF
Flashes at
0.125 sec-
ond inter-
vals
Flashes at
0.125 sec-
ond inter-
vals
Flashes at
0.125 sec-
ond inter-
vals
This is not a recoverable
error.
EEPROM error
OFF
Flashes at
0.25 sec-
ond inter-
vals
Flashes at
0.25 sec-
ond inter-
vals
Flashes at
0.25 sec-
ond inter-
vals
This is not a recoverable
error.
Flash memory er-
ror
OFF
Flashes at
0.5 second
intervals
Flashes at
0.5 second
intervals
Flashes at
0.5 second
intervals
This is not a recoverable
error.
Clamp error
OFF
Flashes at
0.125 sec-
ond inter-
vals
OFF
ON
This is not a recoverable
error.
Validation color
OFF
Flashes at
0.125 sec-
ond inter-
vals
Flashes at
0.125 sec-
ond inter-
vals
ON
This is not a recoverable
error.
Thermal head error
OFF
Flashes at
0.25 sec-
ond inter-
vals
OFF
OFF
This is not a recoverable
error.
Impact head error
OFF
Flashes at
0.25 sec-
ond inter-
vals
Flashes at
0.25 sec-
ond inter-
vals
ON
This is not a recoverable
error.
Home position er-
ror
OFF
Flashes at
0.25 sec-
ond inter-
vals
Flashes at
0.25 sec-
ond inter-
vals
ON
This is not a recoverable
error.
Power voltage er-
ror
OFF
Flashes at
0.5 second
intervals
Flashes at
0.5 second
intervals
OFF
This is not a recoverable
error.
Note:
1) If a non recoverable error occurs, turn the power OFF immediately.
2) When Power supply error occurs, there is a possibility that the power supply unit has
a trouble.
For other non recoverable errors, please consult the dealer for repairs.
– 31 –
6-3. Self-Printing
6-3-1. Test Printing
• Thermal paper roll
Place a paper roll on the printer.
With the rear cover closed, turn the power switch ON while keeping the FEED button
depressed. The printer will run a test print in the following order: version number, DIP
switch settings, memory switch settings, etc.
After the test print is completed, the printer will revert to the normal mode.
• Slip paper
With the front cover closed, turn the power switch ON while keeping the RELEASE but-
ton depressed.
Insert a paper into the slip slot. The printer will automatically feed the paper; then, it will
run a test print.
The printer will run a test print in the following order: version number, DIP switch settings,
memory switch settings, etc.
After completing the test print, the printer will release the paper and revert to the normal
mode.
– 32 –
6-3-2. Hexadecimal Dump Mode
Place the thermal paper roll on the printer.
Open the printer cover, then turn the power on while holding the FEED button.
When the cover is closed, “*** HEX DUMP PRINTING ***” is printed, and the printer enters
the Hexadecimal Dump Mode.
Each of the signals sent from the computer to the printer will be printed out in hexadecimal
code.
This function allows you to check if a control code sent to the printer by the program being used
is correct or not. The final line is not printed if its data is less than one full line. However, if
the FEED button is pushed, the final line is printed. To turn off the mode, it is necessary to turn
off the printer completely.
– 33 –
7. Adjusting the Near-end Sensor
Use the following procedure to adjust the near-end sensor so it is compatible with the size of
paper roll you are using.
(1) Open the rear cover.
(2) Determine the diameter of the paper roll you are using and find the required setting in the
table below.
(3) Insert the tip of a ballpoint pen or similar object into the hole of the adjuster, and then push
and slide the adjuster to the desired setting.
When changing the setting, make sure that the position of the hole is aligned with the align-
ment mark indicated by the arrow.
(Level 1)
(Level 2)
– 34 –
Adjustment value according to the paper you are using
Paper
Thickness
(μm)
ø12 (A) inner diameter / ø18 (B) outer di-
ameter core roll paper
Detected diameter (C)
(mm)
Remaining paper
length (m)
Level 1
Level 2
Level 1
Level 2
65
Approx.
ø23
Approx.
ø26
Approx.
2.5
Approx.
4.3
85
Approx.
ø23
Approx.
ø26
Approx.
1.9
Approx.
3.2
Notes:
1) The adjuster is factory-set at level 1.
2) The detected diameter and remained paper length
given in the table are calculated values, and there
are some variances depending on the rolled state of
the paper, the actual mechanism, or the printing pat-
tern.
3) If thick paper is used (paper thickness 80 μm or
greater), the paper roll may loosen and cause vari-
ances in the detected values. Therefore, setting the
adjuster to Level 2 is recommended.
C
C
B
A
Paper roll core
– 35 –
8. Preventing and Clearing Paper Jams
8-1. Preventing Paper Jams
8-1-1. Roll paper
While placing a roll paper on the printer, do not pull out the end of the paper diagonally. Also,
do not touch the roll paper while it is printing, releasing, or before completing cutting. If you
hold or pull the paper with your hands while the paper is being released, it could cause the paper
to jam, cut improperly, or place a line break improperly.
8-1-2. Slip paper
Do not use paper that is curled, kinked, wrinkled, warped, or torn.
While loading the paper, place it straight.
Also, do not touch the paper while it is printing or is being released.
If you hold or pull the paper with your hands while the paper is being released, it could cause
the paper to jam, cut improperly, or place a line break improperly.
8-2. Removing Paper Jam
If a paper jam occurs, clear it as described below.
8-2-1. Roll paper
(1) Set the power switch to off to turn off power to the printer.
(2) Push the lever toward you to open the printer cover.
(3) Remove the jammed paper.
Note:
To prevent parts such as the thermal head or the rubber roller from damage or
deformation, do not forcibly pull on the paper with the printer cover closed.
(4) Position the paper roll straight and close the printer cover gently.
Note:
1) Make sure that the paper is positioned straight. If the printer cover is closed with the
paper skewed, a paper jam may result.
2) Lock the printer cover by pressing down on the sides. Do not try to close it by pressing
down on the centre. The cover may not lock properly.
(5) Set the power switch to on to turn on power to the printer. Make sure that the ERROR LED
is not lit.
Note: While the ERROR LED is lit, the printer will not accept any commands such as
the print command, so make sure that the printer cover is locked properly.
– 36 –
8-2-2. Slip paper
Press the RELEASE button on the control panel in order to auto-release the paper. If the paper
cannot be removed by performing an auto-release, open the front cover, push the point A or B
on the platen, and remove the paper.
Caution Symbol
This symbol is placed near the slip print head to indicate that it may be hot. Never
touch the slip print head immediately after the printer has been used. Let the print
head cool for a few minutes before touching it.
This symbol is placed near the thermal print head to indicate that it may be hot.
Never touch the thermal print head immediately after the printer has been used. Let
the print head cool for a few minutes before touching it. Observe the precautions
for handling electrostatic sensitive devices.
This symbol is placed near the cutter.
Never touch the cutter blade, as you could injure your fingers.
This symbol is placed near the peripheral drive connector.
Do not connect this to a telephone.
B
A
Thermal head
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
– 37 –
8-3. Releasing a Locked Cutter
If the auto cutter locks up or fails to cut the paper, follow the steps below.
WARNING
Since working on the cutter may be dangerous, be sure to turn off the printer first.
(1) Turn the printer off and unplug the power cord
from the AC outlet.
(2) Open the front cover, and then the cutter cover.
(3) Remove any jammed paper.
Note: Be careful not to damage the printer while
removing any jammed paper.
Since the thermal print head is particularly
sensitive, be sure not to touch it.
(4) If the cutter is locked, insert a Philips screwdriver
into the Philips screw hole on the side of the cutter,
and turn it in the direction of the arrow shown on
the right, in order to return the cutter to its normal
position.
(5) Open the rear cover, clear the paper jam, reload
the paper, and close the rear cover.
(6) Install the cutter cover and the front cover, and
turn the power switch ON.
Auto cutter
Front cover
Cutter cover
– 38 –
9. Maintenance
Printed characters may become partially unclear due to accumulated paper dust and dirt. To
prevent such a problem, paper dust collected in the paper holder and paper transport section
and on the surface of the thermal head must be removed periodically.
Such cleaning is recommended to be carried out once six month or one million lines.
9-1. Cleaning the Thermal Head
To remove the dark paper dust that has accumulated on the thermal head surface, wipe it clean
with cotton swab (or soft cloth) dipped in alcohol (ethanol or methanol, or alcohol).
Note :
1)
The thermal head is easily damaged, so clean it with a soft cloth, taking care not to
scratch it.
2)
Do not attempt to clean the thermal head immediately after printing, when the thermal
head is hot.
3)
Beware of the risk of damaging the thermal head as a result of static electricity that
may be created during cleaning.
4)
Turn the power ON only after the alcohol has dried completely.
9-2. Cleaning the Rubber Roller
Use a dry, soft cloth to wipe off the dust that may have accumulated on the rubber roller.
Rotate the platen to clean the entire surface.
9-3. Cleaning the Impact Platen
Use a dry, soft cloth to gently wipe off the paper particles that may have accumulated on the
surface.
9-4. Cleaning the Sensors and the Surrounding Area
Clean the sensors (particularly the reflection sensors) of debris, dust, paper particles, etc.
– 39 –
9-5. Cleaning the Paper Holder and the Surrounding Area
Clean the paper holder of debris, dust, paper particles, glue, etc. that may have accumulated.
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
Thermal head
Rubber roller
– 40 –
10. Specifications
10-1. General Specifications
10-1-1. Thermal Printer
(1) Printing method
Direct line thermal printing (thermal type)
(2) Print speed
Max. 2000 dots/sec. (250 mm/sec.) (normal type paper)
(3) Dot density
203 dpi: 8 dots/mm (0.125 mm/dot)
(4) Printing width
Max. 72 mm
(5) Number of print columns
Max. 48 columns (12 × 24 font)
Max. 64 columns (9 × 24 font)
Max. 36 columns (16 × 24 kanji font)
Max. 24 columns (24 × 24 kanji font)
(6) Paper feed method
Friction feed
Feed pitch 0.125 mm
(7) Paper roll
Refer to chapter 5 for details on the recommended paper
roll.
Paper width: 79.5 ± 0.5, 75.5 ± 0.5, 57.5 ± 0.5 mm
Roll diameter: ø83 mm or less
(8) Noise
Approx. 56 dB
10-1-2. Slip Printer
(1) Print method:
Serial dot impact
(2) Print head:
9-pin
(3) Print direction:
both
(4) Print speed:
4.8 columns/sec. (7 × 9 font, continuous ANK 40 columns
printing)
(5) Font type:
(1-byte)
Alphanumeric (ANK)
95 characters
Expanded graphics
128 characters × 40 page
International characters
32 characters
(2-byte)
Kanji (level 1)
3,489 characters
Kanji (level 2)
3,388 characters
Special symbols
83 characters
1-byte kanji
282 characters
(6) Font configuration:
7 (half dot) × 9 or 5 × 9
(7) Print width:
85.4 mm
(8) Print columns:
60 columns (7 × 9 font)
45 columns (5 × 9 font)
(9) Paper feed method:
Friction feed
Feed pitch min. 0.176 mm (1/144 inch)
– 41 –
(10) Paper feed speed:
max. 141 mm/sec.
(11) Ink ribbon:
Type
Cartridge cassette
Color
Black
Material
Nylon #40 denier
(12) Paper specifications:
For details, see “5. Paper and AC Adapter”, “5.2 Slip Paper
Specifications”.
10-2. Auto Cutter Specifications
(1) Cutting Modes
Partial cut (leaves one uncut portion in center of paper)
(2) Cutting Duty
Min. 3 seconds/cut
(3) Thickness of paper
0.065 ~ 0.085 mm
10-3. MICR Specifications (Slip Printer)
(1) Read width:
8.1 mm
(2) Read characters:
ISO 1004: E-13B/CMC-7
(3) Read rate:
98%
MICR character non-scannable area
10-4. External Specifications
(1) External dimensions:
186 mm (width) × 296 mm (depth) × 177 mm (height)
(2) Weight:
4.6 kg (without roll paper)
Insertion direction
Blank area
40mm
186
296
177
100
SA MPLE
– 42 –
10-5. Interface Specifications
Selectable interface card type
• Parallel:
Amphenol 36 pin
Conforming to IEEE 1284 (compatibility mode, nibble
mode)
• Serial RS-232C:
D-SUB25 pin
• USB:
Type B
• Ethernet:
RJ-45
• PoweredUSB:
FCI 69913-104LF (1x8 right-angle type)
Type B connector:
DUSB-BRA42-T11 (D2)-FA (manufacturer: DDK)
Pin number
Signal name
Function
1
VBUS
USB power pin (+5V DC)
2
D-
Serial data -
3
D+
Serial data +
4
GND
Signal ground
PoweredUSB connector:
69913-104LF (manufacturer: FCI)
Pin number
Signal name
Function
1
F-GND
Frame ground
2
+24V
+24V DC
3
GND
Signal ground
4
D+
Serial data +
5
D-
Serial data -
6
VBUS
USB power pin (+5V DC)
7
+24V
+24V DC
8
F-GND
Frame ground
3
4
2
1
1
8
– 43 –
10-6. Electrical Characteristics (AC adapter)
(1) Input:
100 to 240 V AC, 50/60 Hz
(2) Output:
DC 24 V ± 10%
(3) Current Consumption (DC 24 V at room temperature)
Standby:
Approx. 0.1 A
ASCII printing:
Approx. average 2.2 A
100% print duty: Approx. peak 7.1 A
(Solid printing):
Approx. average 4.1 A
Note: Continuous solid printing should be 10 seconds or less.
(4) Slip printer current consumption (conditions: 24V, except when powering external
equipment)
Operating:
Continuous ASCII printing
Average approx. 1.3A
Solid printing
Average approx. 2.5A
(Solid printing)
Peak approx. 4.0A
MICR scanning
Average approx. 1.5A
Note: When turning the power OFF and then ON again, there is a risk of a large surge cur-
rent flowing into the unit. Therefore, after turning the power OFF, wait a minimum
of 3 seconds before turning it back ON.
(5) Power Connector
Pin No.
Function
1
Drive power (24 V)
2
Signal GND
3
N.C.
Shell
Frame ground
Note:
• When using a printer power supply other than the optional AC adapter (PS60A-24A
series), be sure that the following cautions are observed.
• Use a power supply of DC 24 V ± 5% and more than 2.0 A (5.0 A Load 10 sec. Min.)
with SELV output and LPS or Class 2 output approved by IEC60950.
• Be careful about installing the printer in an area where there is noise. Take the appropri-
ate measures to protect against electrostatic AC line noise, etc.
1
2
3
– 44 –
10-7. Environmental Requirements
(1) Operating
Temperature
5°C to 45°C
Humidity
10% to 90% RH (without condensation)
(2) Transport/storage (except for paper)
Temperature
-20°C to 60°C
Humidity
10% to 90% RH (without condensation)
* However, the combination of 40°C and 90% RH (no condensation) is considered the worst
value regarding high temperatures and humidity.
(%RH)
34°C90% RH
40°C65% RH
45°C50% RH
90
80
60
40
20
10
0
10
20
30
40
50
Temperature (°C)
Operating temperature and humidity range
Relative humidity
Operating environment
range
– 45 –
10-8. Reliability Specifications
10-8-1. Thermal Printer
(1) Life
Mechanical:
20 million lines
Head:
150 km, 150 million dots (for monochrome printing)
Average printing ratio:
12.5%
Recommended thermal paper: 65 µm
(2) MCBF: 60 million lines
The Mean Cycle Between Failure (MCBF) is defined to be the overall failure cycle, which
includes random or wear failures that occur until the printer reaches its mechanical life of
20 million lines.
* As the mechanical remains at 20 million lines, the MCBF of 60 million lines does not
indicate its useful life.
(3) Auto Cutter (Life)
Paper width of 79.5 mm:
1.5 million cuttings
Paper width of 75.5 or 57.5 mm:
1 million cuttings
* All the reliability values indicated above are based on the use of the recommended thermal
paper. No reliability can be guaranteed for the use of non-recommended thermal paper.
10-8-2. Slip Printer
(1) Life
Number of printing columns: 15 million lines
Head:
200 million characters
Ribbon:
4 million characters (7 x 9 font, continuous ASCII
printing)
Note: The life of the ribbon has been determined under the test conditions existing in our
facilities.
(2) MCBF: 37 million lines
The Mean Cycle Between Failure (MCBF) is defined to be the overall failure cycle, which
includes random or wear failures that occur until the printer reaches its mechanical life of
15 million lines.
* As the mechanical remains at 15 million lines, the MCBF of 37 million lines does not
indicate its useful life.
10-8-3. MICR
Life
Head:
240,000 passes
– 46 –
11. Dip Switch Setting
Two DIP switches are provided at the bottom of the printer, and can be set as given in the table
below. Be sure to set the power switch to off before changing the settings. It is recommended
to use a pointed item like a pen or flat-blade driver screw to change the settings. The settings
will become effective when the power switch is set to on again.
The following is the procedure for changing the settings on DIP switches.
(1) Turn the printer off and unplug the power cord from the AC outlet.
(2) Remove the screw from the DIP switch blind. Then take off the DIP switch blind, as shown
in the illustration below.
(3) Set the switches using a pointed tool, such as a pen or flat-blade screwdriver.
(4) Replace the DIP switch blind. Then secure it with the screw.
The new settings take effect when you turn on the printer.
– 47 –
11-1. Parallel Interface Model
ON
ON
OFF
OFF
DIP-SW 1
Switch
Function
ON
OFF
1-1
Command emulation (Star Line Mode)
Always ON
1-2
Should not be changed (Should be set to on)
1-3
Should not be changed (Should be set to on)
1-4
Sensor adjustment
Invalid
Valid
1-5
Pin #31 (INIT) reset signal
Valid
Invalid
1-6
Handshaking conditions
(conditions for BUSY)
Offline or receive
buffer full
Receive buffer full
1-7
Automatic status back function
Invalid
Valid
1-8
Should not be changed (Should be set to on)
1-9
Low-power consumption mode
Invalid
Valid
1-10
Validation printing
Valid
Invalid
DIP-SW 2
Switch
Function
ON
OFF
2-1
Always ON
Should be set to on
2-2
2-3
2-4
The factory settings of DIP switch are all on.
No. 1
2
3
4
5
6
7
8
No. 1
2
3
4
9 10
DIP-SW 1
DIP-SW 2
– 48 –
11-2. RS-232C Interface Model
ON
ON
OFF
OFF
DIP-SW 1
Switch
Function
ON
OFF
1-1
Command emulation
Always ON
1-2
Should not be changed (Should be set to on)
1-3
Should not be changed (Should be set to on)
1-4
Sensor adjustment
Invalid
Valid
1-5
Should not be changed (Should be set to on)
1-6
Handshaking conditions
(conditions for BUSY)
Offline or receive
buffer full
Receive buffer full
1-7
Automatic status back function
Invalid
Valid
1-8
Should not be changed (Should be set to on)
1-9
Low-power consumption mode
Invalid
Valid
1-10
Validation printing
Valid
Invalid
DIP-SW 2
Switch
Function
ON
OFF
2-1
Always ON
Should be set to on
2-2
2-3
2-4
The factory settings of DIP switch are all on.
No. 1
2
3
4
5
6
7
8
No. 1
2
3
4
9 10
DIP-SW 1
DIP-SW 2
– 49 –
The following is the procedure for changing the settings on DIP switch No. 3.
(1) Turn off the printer and all components connected to it.
(2) Remove the 2 screws.
(3) Remove the serial interface board unit.
(4) Change the setting of the DIP switches.
(5) Replace the serial interface board unit.
Then secure it with the screws.
(6) Turn on the printer and all components connected to it.
The factory settings of DIP switch are all on, except for switches 7 and 8.
DIP-SW 3
Switch
Function
ON
OFF
3-1
Baud Rate
See table below
3-2
3-3
Data Length
8 bits
7 bits
3-4
Parity Check
Disabled
Enabled
3-5
Parity
Odd
Even
3-6
Handshake
DTR/DSR
XON/XOFF
3-7
Should not be changed (Should be set to
off)
—
—
3-8
Baud Rate
Switch 3-1
Switch 3-2
4800BPS
OFF
ON
9600BPS
ON
ON
19200BPS
ON
OFF
38400BPS
OFF
OFF
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
DIP-SW 3
No. 1
2
3
4
5
6
7
8
ON
OFF
DIP-SW 3
– 50 –
11-3. USB/PoweredUSB Interface Model
ON
ON
OFF
OFF
DIP-SW 1
Switch
Function
ON
OFF
1-1
Command emulation (Ster Line mode)
Always ON
1-2
Should not be changed (Should be set to on)
1-3
Should not be changed (Should be set to on)
1-4
Sensor adjustment
Invalid
Valid
1-5
USB mode
Printer class
Vendor class
1-6
Handshaking conditions (conditions for
BUSY)
Offline or receive
buffer full
Receive buffer full
1-7
Automatic status back function *1
Invalid
Valid
1-8
Should not be changed (Should be set to on)
1-9
Low-power consumption mode
Invalid
Valid
1-10
Validation printing
Valid
Invalid
*1 Automatic status back function is disabled when USB mode is Printer Class (switch 1-5 =
ON).
The factory settings of DIP switch are all on.
DIP-SW 2
Switch
Function
ON
OFF
2-1~2-4
Always ON
Should be set to on
The factory settings of DIP switch are all on.
No. 1
2
3
4
5
6
7
8
No. 1
2
3
4
9 10
DIP-SW 1
DIP-SW 2
– 51 –
11-4. Ethernet Interface Model
ON
ON
OFF
OFF
DIP-SW 1
Switch
Function
ON
OFF
1-1
Command emulation (Ster Line mode)
Always ON
1-2
Should not be changed (Should be set to on)
1-3
Should not be changed (Should be set to on)
1-4
Sensor adjustment
Invalid
Valid
1-5
Should not be changed (Should be set to on)
1-6
Handshaking conditions (conditions for
BUSY)
Offline or receive
buffer full
Receive buffer full
1-7
Should not be changed (Should be set to on)
1-8
Should not be changed (Should be set to on)
1-9
Low-power consumption mode
Invalid
Valid
1-10
Validation printing
Valid
Invalid
The factory settings of DIP switch are all on.
DIP-SW 2
Switch
Function
ON
OFF
2-1~2-4
Always ON
Should be set to on
The factory settings of DIP switch are all on.
No. 1
2
3
4
5
6
7
8
No. 1
2
3
4
9 10
DIP-SW 1
DIP-SW 2
– 52 –
■
Initializing Settings
Set the push switch as described below to initialize the
setting information.
Push the switch for one to five seconds while running
under normal operating mode. The green and red LEDs
will flash with a regular pattern. After that, push the
switch once again in that state to turn OFF both of the
red and green LEDs. This will return the settings of
the interface board to their default, or ex-factory, set-
tings. After the interface board has been initialized, the
printer will automatically reboot itself.
■
LED Display
Green :
Lights when other party connection is
recognized as 100BASE-TX.
Red :
Lights when packets are received.
Push Switch
LED
– 53 –
12. Parallel Interface
The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble
mode. Contact your dealer for details.
Table of Connection Signals for Each Mode
Pin No.
Direction
Compatibility Mode
Signal Name
Nibble Mode
Signal Name
1
In
nStrobe
Host Clock
2
In/Out
Data0
Data0
3
In/Out
Data1
Data1
4
In/Out
Data2
Data2
5
In/Out
Data3
Data3
6
In/Out
Data4
Data4
7
In/Out
Data5
Data5
8
In/Out
Data6
Data6
9
In/Out
Data7
Data7
10
Out
nAck
PtrClk
11
Out
Busy
PtrBusy/Data3,7
12
Out
PError
AckDataReq/Data2,6
13
Out
Select
Xflag/Data1,5
14
—
HostBusy
15
—
—
16
Signal GND
Signal GND
17
Frame GND
Flame GND
18
OUT
+5 V
+5 V
19~30
Twisted Pair Return
Twisted Pair Return
31
In
nInit
nInit
32
Out
nFault
nDataAvail/Data0,4
33
External GND
—
34
In
Compulsion status
—
35
—
—
36
In
nSelectIn
1284Active
Note:
1) The prefix “n” on the signal name refers to low active signals. If the host does not
have any one of the signal lines listed above, two-way communication fails.
2) For interfacing, signal lines should always use twisted pair cables with the return
sides connected to the signal ground level.
(1 9 )
(1 )
(3 6 )
(1 8 )
Parallel interface connector (printer side)
This connector mates with an
Amphenol 57-30360 connector
– 54 –
13. RS-232C Serial Interface
13-1. Interface Specifications
(1) Data transmission method:
Asynchronous serial interface
(2) Baud rate:
Selectable from 4800, 9600, 19200, 38400 bps
(Refer to “11. DIP Switch Setting”.)
(3) Word length
Start bit: 1 bit
Data bit: 7 or 8 bits (selectable.)
Parity bit: Odd, even or none (selectable.)
Stop bit: 1 bit length
(4) Signal polarity
RS-232C
MARK: Logic “1” (–3 V to –15 V)
SPACE: Logic “0” (+3 V to +15 V)
A: Start bit
B: Data bit
C: Parity bit
D: Stop bit
A
B
C
D
b0
b1
b2
b3
b4
b5
b6
(b7)
MARK “1”
SPACE “0”
– 55 –
13-2. RS-232C Connector
Pin No.
Signal name
Direction
Function
1
F-GND
—
Frame ground
2
TXD
OUT
Transmission data
3
RXD
IN
Receive data
4
RTS
OUT
Always SPACE
5
N/C
Not used.
6
DSR
IN
Not used.
7
S-GND
—
Signal ground
8~19
N/C
Not used.
20
DTR
OUT
A) DTR/DSR communication mode
Indicates whether data receive from host is enabled
or disabled.
Space: Receive enabled
Mark: Receive disabled
B) X-ON/X-OFF communication mode
Always space, except during following condi-
tions:
• Period between reset and communication ena-
bled
• During self printing
21~24
N/C
Not used.
25
INIT
IN
When DIP Switch 3-8 = OFF;
Status of this signal is not checked.
When DIP Switch 3-8 = ON;
This is an externally reset signal.
A space above 1 ms pulse width engages reset.
13
25
1
14
D-sub 25 Pin
– 56 –
13-3. Cable Connections
The followings are a recommended interface cable connections.
Note: Use shielded wire less than 3 m in length.
1
2
3
4
5
6
1
2
3
4
5
6
7
8
20
FG
FG
TXD
RXD
RTS
CTS
DSR
20
25
7
SG
DTR
INIT
3
2
7
8
6
5
1
4
TXD
RXD
RTS
CTS
DSR
SG
DCD
DTR
Printer side
Host side
25 pin
9 pin
– 57 –
14. USB and Ethernet
14-1. USB/PoweredUSB Interface Specifications
(1) General Specification:
Conforms to USB 2.0 Specifications
(2) Communication Speed:
USB Full Speed Mode (12 Mbps)
(3) Communication Method:
USB Bulk Transmission Mode
(4) Power Specifications:
USB Self-power Function
(5) Connector:
USB: USB Up-Stream Port Connector (USB Type-B)
PoweredUSB: 1 × 8 right-angle type
14-2. Ethernet Interface Specifications
(1) General Specification:
Conforms to IEEE802.3
(2) Communication Media:
10 Base-T/100 Base-TX
(3) Communication Speed:
10/100 Mbps
(4) Protocol:
TCP/IP
(5) TCP/IP detail:
ARP, RARP, BOOTP, DHCP, LPR, #9100, FTP,
HTTP, TELNET, TFTP
(6) Connector:
RJ-45 (8-pin modular)
Note: Factory-set login password for administrator
One of the following protocols may be used for changing the settings on this product:
HTTP (web), TELNET, or FTP. To do so, it is necessary to log in using an adminis-
trator account for the product.
Use the following administrator account information on HTTP (web), TELNET, or
FTP.
Administrator account name: “root” (required)
Password:
“public” (required)
The password may be changed after logging in.
– 58 –
15. Peripheral Unit Drive Circuit
Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers,
etc.
Do not connect it to a telephone.
Use cables which meet the following specifications.
Peripheral Drive Connector
User side
Printer side
Peripheral drive connector
1
6
Wire lead
Modular plug: MOLEX 90075-0007,
AMP641337, or BURNDY B-66-4
Shield
Modular plug
Pin
No.
Signal
name
Function
I/O
direction
1
FG
Frame ground
—
2
DRD1
Drive signal 1
OUT
3
+24 V
Drive power
OUT
4
+24 V
Drive power
OUT
5
DRD2
Drive signal 2
OUT
6
DRSNS
Sense signal
IN
Drive circuit
The recommended drive unit is shown below.
6
1
1
2
3
4
5
6
F.G
D1
D2
TR1
TR2
TR3
R2
+24 V
7824
R1
Vcc
M-GND
M-GND
L1
L2
6-P Modular
jack connector
With shield
Peripheral unit
Peripheral
unit 2
Compulsion
switch
Frame
ground
R3
4.7 kΩ
1/4 W
POWER
ERROR PAPER OUT
SLIP
FEED
RELEASE
– 59 –
Drive Output: 24 V, Max. 1.0 A
TR1, TR2:
Transistor 2SD 1866 or equiva-
lent
R1=10 kW
R2=33 kW
Reference
2SD 1866 Circuit Configuration
Notes:
1) Peripheral units 1 and 2 cannot be driven simultaneously. To drive them continuously,
set the duty cycle ratio to 20% or less.
2) The status of the compulsion switch can be known from the status command. Refer
to the separate Programmer's Manual for details.
3) Minimum resistance for coils L1 and L2 is 24W.
4) Absolute maximum ratings for diodes D1 and D2 (Ta = 25°C) are:
Average Rectified Current Io = 1A
5) Absolute maximum rating for transistors TR1 and TR2 (Ta = 25°C) are:
Collector current IC = 2.0 A
R3 = 3.5 kΩ
R4 = 300 Ω
– 60 –
16. Memory Switch Settings
Each memory switch is stored in EEPROM. For details on the functions and settings of memory
switches, please consult the dealer.
The table below shows the factory settings for the memory switches.
Memory Switch
Hexadecimal Code
0
0000
1
0000
2
0000
3
0000
4
0000
5
0000 (without MICR reader)
0001 (with MICR reader)
6
0000
7
0000
8
0000
9
0000
WARNING
Changing the memory switch settings can cause the printer to fail to operate correctly.
Printed in China, 80875030CD
ELECTRONIC PRODUCTS DIVISION
STAR MICRONICS CO., LTD.
536 Nanatsushinya, Shimizu-ku, Shizuoka,
424-0066 Japan
Tel: (int+81)-54-347-0112
Fax: (int+81)-54-347-0709
Please access the following URL
http://www.star-m.jp/eng/dl/dl02.htm
for the latest revision of the manual.
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