Sena 10U Operation & User’s Manual

with Handlebar Remote

Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. 10U™, 10C™, Prism™, 20S™, Snowtalk™, 3S™, SMH10™, SMH5™, SMH5-FM™, SPH10™, SPH10H™, SPH10HFM™, SMH10R™, SPH10S™, SPH10H™, SR10™, SR10i™, SM10™, EXPAND™, Bluetooth Pack for GoPro® are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena. 3ENA4ECHNOLOGIES)NCh3ENAv ISNOTAFlLIATEDWITH3HOEI® Co,. Ltd. The Sena 10U for Shoei® Neotec is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the Neotec helmets. The Sena 10U for Shoei® GT-Air is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the Shoei®'4 !IRHELMETS3ENA4ECHNOLOGIES)NCh3ENAv ISNOTAFlLIATEDWITH3CHUBERTH7ELK Gmbh. The 10U for Schuberth® C3 & C3 pro is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the Schuberth® C3 & C3 pro helmets. Arai® is a registered trademark of Arai® Helmet, Ltd. The 10U for Arai® fullface helmets is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the the Arai® fullface helmets. GoPro®ISAREGISTEREDTRADEMARKOF7OODMAN,ABSOF3AN-ATEO#ALIFORNIA3ENA4ECHNOLOGIES)NCh3ENAv ISNOTAFlLIATEDWITH7OODMAN,ABS4HE Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

2.1 10U for Shoei GT-Air ................................................................................................................6 2.2 10U for Shoei Neotec ..............................................................................................................7 2.3 10U for Schuberth C3/C3 Pro .................................................................................................7 2.4 10U for Arai Full-face Helmets ................................................................................................8 2.5 Handlebar Remote ..................................................................................................................9 3 INSTALLING THE 10U ON YOUR HELMET ............................................................9 3.1 10U for Shoei GT-Air and Neotec Installation Guide ..............................................................9 3.2 10U for Schuberth C3/C3 Pro Installation Guide ..................................................................12 3.3 10U for Arai Full-face Helmets Installation Guide .................................................................16 3.4 Handlebar Remote ................................................................................................................20 4 GETTING STARTED .............................................................................................. 21 4.1 Button Operation ...................................................................................................................21 4.2 Powering On and Off.............................................................................................................22 4.3 Charging................................................................................................................................22 4.4 Checking the Battery Level ...................................................................................................22 4.5 Volume Adjustment ...............................................................................................................23 4.6 Sena Softwares .....................................................................................................................23 5 PAIRING THE 10U WITH BLUETOOTH DEVICES .............................................. 24 5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................24 5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................24 5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree .....................................................25 5.4 Intercom Pairing ....................................................................................................................26 6 MOBILE PHONE, GPS, SR10 ............................................................................... 28 6.1 Mobile Phone Call Making and Answering...........................................................................28 6.2 Speed Dialing ........................................................................................................................29 6.3 GPS Navigation .....................................................................................................................30  3ENA324WO 7AY2ADIO!DAPTER ...................................................................................30 7 STEREO MUSIC .................................................................................................... 31 7.1 Bluetooth Stereo Music .........................................................................................................31 7.2 Music Sharing .......................................................................................................................31 8 INTERCOM ............................................................................................................. 32 8.1 Two-way Intercom .................................................................................................................32 8.2 Three-way Intercom ..............................................................................................................33 8.3 Four-way Intercom .................................................................................................................34 9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT ... 36 10 UNIVERSAL INTERCOM ....................................................................................... 37 10.1 Universal Intercom Pairing ....................................................................................................37 10.2 Two-way Universal Intercom .................................................................................................38 10.3 Three-way Universal Intercom ..............................................................................................38 10.4 Four-way Universal Intercom ................................................................................................40 11 FM RADIO .............................................................................................................. 42 11.1 FM Radio On / Off .................................................................................................................42 11.2 Preset Stations.......................................................................................................................42 11.3 Seek and Save ......................................................................................................................42 11.4 Scan and Save ......................................................................................................................43 11.5 Temporary Preset ..................................................................................................................43 11.6 Region Selection ...................................................................................................................43

13 CONFIGURATION SETTING ................................................................................ 45 13.1 Assigning Speed Dial ..........................................................................................................46 13.2 Enabling/Disabling Audio Boost ...........................................................................................47 13.3 Enabling/Disabling Voice Activated Phone Answering ........................................................47 13.4 Enabling/Disabling Voice Activated Intercom ......................................................................48 13.5 Enabling/Disabling Voice Prompts .......................................................................................48 13.6 Enabling/Disabling RDS AF ..................................................................................................49 13.7 Enabling/Disabling Sidetone.................................................................................................49 13.8 Enabling/Disabling Advanced Noise Control™....................................................................49 13.9 Delete All Bluetooth Pairing Information ...............................................................................49 13.10 Remote Control Pairing .......................................................................................................50 13.11 Universal Intercom Pairing ..................................................................................................50 13.12 Factory Reset .....................................................................................................................50 %XIT6OICE#ONlGURATION-ENU ............................................................................................50 14 FIRMWARE UPGRADE ......................................................................................... 52 15 TROUBLESHOOTING ........................................................................................... 52 15.1 Intercom Failure.....................................................................................................................52 15.2 Intercom Reconnection .........................................................................................................52 15.3 Fault Reset.............................................................................................................................53 15.4 Factory Reset ........................................................................................................................53 15.5 Handlebar Remote Disconnection........................................................................................54 16 OPERATION QUICK REFERENCE ...................................................................... 54 16.1 Using the Handlebar Remote ...............................................................................................54 16.2 Using the Headset Buttons ...................................................................................................55 CERTIFICATION AND SAFETY APPROVALS ........................................................... 57 s FCC Compliance Statement ......................................................................................................57 s FCC RF Exposure Statement .....................................................................................................57 s FCC Caution ..............................................................................................................................57 s CE Declaration of Conformity ...................................................................................................57 s Industry Canada Statement ......................................................................................................58 s Bluetooth License .....................................................................................................................58 s 7%%%7ASTE%LECTRICALAND%LECTRONIC%QUIPMENT .................................................................58 SAFETY INFORMATION.............................................................................................. 59 s Product Storage and Management ...........................................................................................59 s Product Use ...............................................................................................................................59 s Battery ........................................................................................................................................60 PRODUCT WARRANTY AND DISCLAIMER .............................................................. 61 s ,IMITED7ARRANTY ........................................................................................................................61 s 7ARRANTY%XCLUSIONS ..................................................................................................................62 s 7ARRANTY3ERVICE ........................................................................................................................63 s Return for Full Refund ................................................................................................................64

#OMMUNICATION 3YSTEM WITH (ANDLEBAR 2EMOTE #ONTROL 7ITH THE 10U, you can control the headset using the Handlebar Remote to call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders. The 10U is compliant with the Bluetooth 4.1 supporting the following PROlLES (EADSET 0ROlLE (ANDS &REE 0ROlLE (&0  !DVANCED !UDIO $ISTRIBUTION 0ROlLE !$0  AND !UDIO 6IDEO 2EMOTE #ONTROL 0ROlLE (AVRCP). Please check with the manufacturers of other devices to determine their compatibility with this headset. Please read this User’s Guide carefully before using the headset. Also check www.sena.com for the latest version of the User’s Guide and additional information related to Sena Bluetooth products. The 10U features: sBluetooth 4.1 sInvisible beauty with custom design sSafe and easy operations by Bluetooth Low Energy Handlebar Remote sBluetooth intercom up to 1.6 kilometer (1.0 miles)* sFour-way intercom sVoice prompts sSmartphone App for iPhone and Android sBuilt-in FM radio tuner with a station scan and save function sUniversal Intercom™ sMusic sharing sAdvanced Noise Control™ sFirmware upgradeable * in open terrain +EY3PECIlCATIONS sBluetooth 4.1 s3UPPORTING PROlLES (EADSET 0ROlLE (ANDS&REE 0ROlLE (&0  !DVANCED!UDIO$ISTRIBUTION0ROlLE!$0 AND!UDIO6IDEO2EMOTE #ONTROL0ROlLE!62#0 

sEasy installation by handlebar clamping sGlove-friendly Joystick and buttons sA few months of battery life sUSB port for charging s7ORKINGDISTANCEUPTOMETERS +EY3PECIlCATIONS sBluetooth 4.1 s3UPPORTING PROlLES 'ENERIC !CCESS 0ROlLE '!0  AND 'ENERIC !TTRIBUTE0ROlLE'!44 2 PACKAGE CONTENTS 2.1 10U for Shoei GT-Air 10U Headset for Shoei GT-Air Foam Speaker Snap Holders

Hook and Loop Fasteners for Speakers Foam Speaker Covers 10U Headset for Schuberth C3/C3 Pro Speaker Pads 2.2 10U for Shoei Neotec 10U Headset for Shoei Neotec Foam Speaker Snap Holders

10U Headset for Arai Full-face Helmets 7IRED-ICROPHONE Adhesive Tapes for the Control Unit Hook and Loop Fastener FOR7IRED-ICROPHONE Hook and Loop Fasteners for the Main Unit Hook and Loop Fasteners for Speakers FM Antenna

Handlebar Rubber Bands Handlebar Remote USB Power & Data Cable 3 INSTALLING THE 10U ON YOUR HELMET 3.1 10U for Shoei GT-Air and Neotec Installation Guide DC Power Charging & Firmware Upgrade Port Charging LED Snap Holder Antenna Battery Microphone Headset Buttons Status LED Speakers Shoei Neotec Shoei GT-Air

your helmet. 2. Align the right speaker with the right cheek pad base and insert the two clasps in the corresponding notches. 3. Unfasten the two snaps of the center pad in the back and insert the battery unit between the external shell and the inner shell. Click the two snaps through the snap holder of the battery unit.

Align its snap holder with the bottom left snap. 5. Align the left speaker with the left cheek pad base and insert the two clasps in the corresponding notches.

DC Power Charging & Firmware Upgrade Port Status LED Speakers Antenna Main Unit Microphone Headset Buttons 6. Insert the headset buttons and microphone unit between the external shell and the left inner shell. Align its snap holder with the front left snap. Shoei GT-Air Shoei Neotec 7. Hide the wires behind the center pad and reinstall the cheek pads. Make sure to click the snaps through the snap holders. Note: If you prefer having a foam layer between your ear and the speaker, you can replace the speaker snap holders with foam speaker snap holders included in the package. Gently take out the snap holder from the speaker. Place the foam speaker snap holder on the speaker and gently push it until you hear a click. Do this for both left and right speakers.

your helmet. 2. Slide in the antenna between the external shell and the rear left inner shell. Align its snap holder with the rear left snap. 3. Insert the main unit between the external shell and the inner shell. Align its snap holders with the rear snaps.

expose the adhesive surface. Then, attach the fasteners to the ear pockets inside the helmet. 5. Attach the speakers to the hook and loop fasteners for speakers inside the helmet. Then click the snaps through the snap holders.

shell and the left inner shell. Click the snap through its snap holder. 7. Hide the wires behind the center pad and reinstall the cheek pads. Note: If you have trouble inserting the neckroll, lift the battery unit and reinstall the neckroll while holding them together. Note: To enhance the audio quality, you can make use of the foam speaker covers. Cover each speaker with the foam and attach the hook fastener at the back of the speaker. Then place the speakers in the helmet as described above. Foam covered speakers work most effectively when they are slightly touching your ears. Hook Fastener Foam Speaker Cover

DC Power Charging & Firmware Upgrade Port Microphone connector Status LED Speakers FM Antenna Wired Microphone Antenna Main Unit Headset Buttons Note: This installation guide is based on Arai RX7-RR5. 1. Before you install the 10U, remove the cheek pads and the neckroll. 2. Insert the main unit between the external shell and the inner shell. Align its snap holders with the rear snaps, then click them through the snap holders. Note: You can utilize the hook and loop fasteners for the main unit to tightly hold the main unit to the helmet.

shell. 4. Peel off the cover of the adhesive tape of the control unit and attach it to the helmet.

for microphone and attach it on the inside of the helmet's chin guard. Attach the wired microphone on the hook and loop fastener and insert the microphone cable into the microphone connector. 6. Remove the cover of the cheek pad, and attach the loop fastener for speakers on the corner of the ear pocket.

process for the other cheek pad. 8. Place the FM antenna between the outer shell and the comfort lining around the top shell of the helmet. Make sure the end of the FM antenna is placed at front left part of the helmet away from the antenna. 9. Reinstall the cheek pads and the neckroll.

Cover each speaker with the foam and attach the hook fastener at the back of the speaker. Then place the speakers in the helmet as described above. Foam covered speakers work most effectively when they are slightly touching your ears. Hook Fastener Foam Speaker Cover 3.4 Handlebar Remote 1. Gently spread the two ends of the Handlebar Remote. 2. Clip it on the left handlebar of your motorcycle. Make sure you can comfortably control the Joystick with your left thumb.               Note: If the handlebar requires better grip for holding the Handlebar Remote in place, apply a single or double rubber band around the handlebar.

4.1 Button Operation The 10U is mainly controlled by the Bluetooth Handlebar Remote. The two are paired from the factory and are ready for immediate use. If the Handlebar Remote runs out of battery, you can use the headset buttons to operate all functions. The headset button operation guide is explained in tables at the end of each section. Status LED Front Button Joystick DC Power Charging Port Rear Button Handlebar Remote Front Button sEnter into intercom pairing mode sStart and end intercom conversation sAnswer and end a mobile phone call sReject an incoming mobile phone call s%NTERINTOVOICECONlGURATIONSETTING Joystick sEnter into mobile phone pairing mode sVolume adjustment sPlay and pause Bluetooth stereo device sTrack forward and track back music s.AVIGATETHROUGHCONlGURATIONMENU sSeek FM radio station Rear Button sAnswer and end a mobile phone call sSpeed Dial sTurn on/off FM tuner

4.2 Powering On and Off 4.2.1 Headset 4OPOWERONTHEHEADSETPRESSTHE "UTTONANDTHEÕ "UTTONATTHE same time while hearing ascending beeps and a voice prompt, “Hello”. To POWEROFFTHEHEADSETPRESSTHE "UTTONANDTHEÕ "UTTONATTHESAME time while hearing descending beeps and a voice prompt, “Goodbye”. 4.2.2 Handlebar Remote To power on the device, tap the Front Button and the blue LED will appear. To power off the device, press and hold the Front Button and the Joystick for two seconds until the red LED blinks. 4.3 Charging You can charge the headset and the Handlebar Remote by connecting the supplied USB power & data cable into a computer’s USB port or USB wall charger. You can use any standard micro USB cable to charge the units. The charging LEDs turn red while they are charging and turn blue when they are fully charged. It takes about 2.5 hours to be completely charged. Note: Please make sure to take off your 10U-installed helmet while charging. The headset automatically turns off during charging. 4.4 Checking the Battery Level 4.4.1 LED Indicator 7HENTHEHEADSETORTHE(ANDLEBAR2EMOTEISPOWERINGONTHEIRRED,%$ mASHESRAPIDLYINDICATINGTHEBATTERYLEVEL mASHES(IGH^ mASHES-EDIUM^ mASHES,OW^

7HENYOUPOWERONTHEHEADSETKEEPPRESSINGTHE "UTTONANDTHE Õ "UTTONSIMULTANEOUSLYFORABOUTSECONDSUNTILYOUHEARTHREEHIGH toned beeps. Then you will hear a voice prompt indicating the battery level. However, if you release the buttons as soon as the headset turns on, you will not hear the voice prompt for the battery level indication. 4.5 Volume Adjustment You can easily adjust the volume by moving the Joystick up or down. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect volume levels of every audio source. Function Handlebar Remote Headset Volume up Move the Joystick up Tap the (+) Button Volume down Move the Joystick down Tap the (–) Button Button Operation Table for Volume Adjustment 4.6 Sena Softwares 4.6.1 Sena Device Manager 4HE 3ENA $EVICE -ANAGER ALLOWS YOU TO UPGRADE THE lRMWARE AND CONlGURETHEDEVICESETTINGSDIRECTLYFROMYOUR0#5SINGTHISSOFTWARE YOU CAN ASSIGN SPEED DIAL PRESETS &- RADIO FREQUENCY PRESETS AND MORE)TISAVAILABLEFORBOTH7INDOWSAND-AC&ORMOREINFORMATIONON downloading the Device Manager, please visit www.sena.com. 4.6.2 Sena Smartphone App 4HE3ENA3MARTPHONE!PPALLOWSYOUTOCONlGUREDEVICESETTINGSAND view the User’s Guide and the Quick Start Guide. Pair your phone with your 10U headset (please refer to section 5.1 “Mobile Phone Pairing Mobile Phone, Bluetooth Stereo Device”). Run the Sena Smartphone App ANDYOUCANCONlGUREITSSETTINGSDIRECTLYFROMYOURSMARTPHONE9OUCAN download the Sena Smartphone App for Android or iPhone from www. sena.com/app.

Before using the 10U Bluetooth headset with any other Bluetooth DEVICESFORTHElRSTTIMEYOUWILLNEEDTOPAIRTHEMTOGETHER9OUCAN pair the 10U with Bluetooth mobile phones, Bluetooth stereo devices SUCHAS-0PLAYERSORMOTORCYCLESPECIlC"LUETOOTH'03NAVIGATION and with other Sena Bluetooth headsets. The pairing operation is REQUIREDONLYONCEFOREACH"LUETOOTHDEVICE4HEHEADSETREMAINS paired with the devices and automatically reconnects to them when they are within range. You will hear a high toned single beep and a voice prompt whenever the headset reconnects to the paired device : “Phone connected” to a mobile phone, “Media connected” to a Bluetooth stereo device. 5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device Follow the procedure below to pair a mobile phone or a Bluetooth stereo device such as an MP3 player with your 10U. 1. Press and hold the Joystick for 5 seconds until you hear a voice prompt, “Phone pairing”. 2. Search for Bluetooth devices on your mobile phone. Select the Sena 10U in the list of the devices detected on the mobile phone. 3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.  4HEMOBILEPHONECONlRMSTHATPAIRINGHASBEENCOMPLETEDANDTHE 10U is ready to use. You will hear a voice prompt, “Your headset is paired”. 5. If the pairing process is not completed within three minutes, the 10U will return to stand-by mode. Note: 1. If the Bluetooth connection between the headset and a mobile phone is disconnected, tap the Rear Button to recover the Bluetooth connection immediately. 2. If the Bluetooth connection between the headset and a media player is disconnected, press the Joystick for 1 second to recover the Bluetooth connection and play. 5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 Typical Bluetooth headsets can connect with only one HFP (Hands-Free- 0ROlLE "LUETOOTHDEVICESUCHASMOBILEPHONE'03AND3ENA32 but second mobile phone pairing allows the headset to connect with two HFP devices simultaneously. So, when you already have a mobile phone connected with the 10U, you can also pair and connect a second mobile phone or other HFP devices.

UNTIL THE RED ,%$ mASHES RED RAPIDLY AND YOU HEAR VOICE PROMPT “Intercom pairing”.  7ITHINSECONDSTAPTHE2EAR"UTTONAGAINTHENTHE,%$mASHES blue rapidly and you will hear a voice prompt, “Second mobile phone pairing”. 3. Search for Bluetooth devices on the HFP device. Select the Sena 10U in the list of the devices detected on the HFP device. 4. Enter 0000 for the PIN. Some HFP devices may not ask for the PIN.  4HE(&0DEVICECONlRMSTHATTHEPAIRINGISCOMPLETEDANDTHE5IS ready to use. You will hear a voice prompt, “Your headset is paired”. Note: 1. If the GPS is also your preferred Bluetooth stereo music source, you can pair the GPS to the 10U by following the simple procedure in section 5.1, “Mobile Phone Pairing Mobile Phone, Bluetooth Stereo Device”. 2. You have to use a motorcycle specific GPS, which transmits turn-by-turn voice instructions to the headset by Bluetooth. Most automotive GPS systems do not have this feature. 3. The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses Hands-Free Profile. The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a mobile phone call. 4. The GPS navigation or a radar detector could be connected to the SR10 by wire. The GPS voice instruction or the radar detector alarm is also heard in the background via SR10 while having an intercom conversation or a phone call. Please refer to the SR10 User’s Guide for details. 5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree 7HEN YOU ARE USING A SMARTPHONE SOMETIMES YOU MAY NEED TO selectively uses the 10U for A2DP stereo music only or for mobile phone Hands-Free only. These instructions are for advanced users who want to PAIRTHE5TOTHEIRSMARTPHONESWITHONLYONESELECTIVEPROlLE!$0FOR stereo music of HFP for phone calls.

the previous pairing list on both devices: the mobile phone and the 10U. To clear the pairing list on the 10U, please do a factory reset or following the pairing list clearing procedure described in section 13.12, “Factory Reset” or 13.9, “Delete All Bluetooth Pairing Information”. To clear the pairing list on the mobile phone, please refer to the mobile phone manual. For most smartphones, delete the Sena 10U from the list of Bluetooth devices in the settings menu. 5.3.1 A2DP Stereo Music Only 1. Turn on the headset and press the Joystick for 5 seconds until the ,%$mASHESREDANDBLUEALTERNATELYANDYOUHEARMULTIPLEBEEPS  7ITHINSECONDSTAPTHE&RONT"UTTONAGAINTHENTHE,%$mASHES red and you hear “Media selective pairing”. 3. Search for Bluetooth devices on your smartphone. Select the Sena 10U in the list of devices detected on your phone. 4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN. 5.3.2 HFP for Phone Call Only 1. Turn on the headset and press the Joystick for 5 seconds until the ,%$mASHESREDANDBLUEALTERNATELYANDYOUHEARMULTIPLEBEEPS  7ITHINSECONDSTAPTHE2EAR"UTTONAGAINTHENTHE,%$mASHES blue and you hear “Phone selective pairing”. 3. Search for Bluetooth devices on your smartphone. Select the Sena 10U in the list of devices detected on your phone. 4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN. 5.4 Intercom Pairing 5.4.1 Pairing with Other 10U Headsets for Intercom Conversation The 10U can be paired with up to three other headsets for Bluetooth intercom conversation. 1. Turn on the two 10U headsets (A and B) that you would like to pair with each other. 2. Press and hold the Front Button of the headset A and B for 5 seconds UNTILRED,%$SOFTHEBOTHUNITSSTARTTOmASHRAPIDLY9OUWILLHEARA voice prompt, “Intercom pairing”.

unit the LEDs of both headsets turn to blue and intercom connection is automatically established. The two 10U headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the 10U will return to stand-by mode. Pairing A & B A C B D 4. You can make other pairing between headsets A and C, and between headsets A and D by following the same procedure as above.  4HEINTERCOMPAIRINGQUEUEIS‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as ſTUVKPVGTEQOHTKGPF. The previous intercom friend becomes UGEQPFKPVGTEQOHTKGPF, and VJKTFKPVGTEQOHTKGPF. Note: For example, after the pairing procedures listed above, headset D is the ſTUV KPVGTEQO HTKGPF of headset A. Headset C is the UGEQPF KPVGTEQO HTKGPF of headset A, and headset B is the VJKTFKPVGTEQOHTKGPF of headset A. 5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation The 10U can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models. Note: The SMH5 cannot participate in three-way or four-way conference intercom with the 10U. The SMH5 has a limited capability of having two-way intercom with other Sena headsets.

6.1 Mobile Phone Call Making and Answering  7HENYOUHAVEANINCOMINGCALLSIMPLYTAPTHE2EAR"UTTONORTHE Front Button to answer the call. 2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering (VOX Phone) is enabled, unless you are connected to intercom. 3. To end a call, tap the Rear Button or press the Front Button for 2 seconds until you hear a beep, or wait for the called person to end the call. 4. To reject a call, press the Front Button for 2 seconds until you hear a beep while the phone is ringing. 5. There are several ways to make a phone call: – Enter numbers on your mobile phone’s keypad and make a call. Then the call is automatically transferred to the headset. – Tap the Rear Button in stand-by mode to activate the voice dialer of your mobile phone. For this, the voice dialing function must be available on the mobile phone. Refer to your mobile phone manual for further instruction. Function Handlebar Remote Headset Mobile Phone Pairing Press the Joystick for 5 seconds Press the (–) Button for 12 seconds Second Mobile Phone Pairing Press the Front Button for 5 seconds Press the (–) Button for 12 seconds Tap the Rear Button Tap the (+) Button three times Media Selective Pairing Press the Joystick for 5 seconds Press the (–) Button for 12 seconds Tap the Front Button Tap the (+) Button twice Phone Selective Pairing Press the Joystick for 5 seconds Press the (–) Button for 12 seconds Tap the Rear Button Tap the (+) Button Intercom Pairing Press the Front Button for 5 seconds Press the (–) Button for 8 seconds Tap the Front Button of any one of the two headsets Tap the (–) Button of any one of the two headsets Button Operation Table for Bluetooth Pairing

incoming call from the second phone during the call of the first phone, then you may still receive the call from the second phone. In this case, the call from the first phone is on waiting mode. If you end a call, then it will automatically guide you to the first phone call. 2. If you have a mobile phone and a GPS connected to your headset, you may not be able to listen to the GPS voice instruction during the phone call. 6.2 Speed Dialing 9OUCANQUICKLYMAKEAPHONECALLBYUSINGTHEVOICESPEEDDIALMENU 1. To enter into the voice speed dial menu, double tap the Rear Button and you will hear a mid-toned single beep and a voice prompt, “Speed dial”. 2. Move the Joystick up or down navigate between the menus. You will hear prompts for each menu item. 3. Tap the Rear Button to select a voice menu among the followings: (1) Last number redial (4) Speed dial 3 (2) Speed dial 1 (5) %CPEGN (3) Speed dial 2 4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last phone call number, tap the Rear Button. 5. To call one of the speed dials, move the Joystick up or down to navigate between the menus until you hear a voice prompt, “Speed dial (#)”. Then, tap the Rear Button. 6. If you want to exit the speed dial immediately, move the Joystick up or down until you hear voice prompt, “Cancel”, and tap the Rear Button. If you do not press any button within 15 seconds, the 10U will exit the voice speed dial menu and go back to stand-by mode. Note: 1. Make sure that you connect the mobile phone and the headset to use the speed dial function. 2. You need to assign speed dial numbers before using the speed dial (please refer to section 13.1, “Assigning Speed Dial”).

Button Tap the (+) Button End Tap the Rear Button or the Front Button for 2 seconds Press the (+) Button for 2 seconds Reject Press the Front Button for 2 seconds Press the (+) Button for 2 seconds Speed Dial Double tap the Rear Button 0RESSTHEÕ "UTTONFOR 5 seconds Voice Dialer Tap the Rear Button Press the (+) Button for 3 seconds Button Operation Table for Mobile Phone Call Making and Answering 6.3 GPS Navigation If you pair a Bluetooth GPS to the 10U as described in section 5.2, “Second Mobile Phone Pairing”, you can listen to GPS instructions wirelessly. Move the Joystick up or down to adjust volume. The GPS voice instruction interrupts intercom conversation but it is automatically reestablished after the GPS voice instruction ends. 6.4 Sena SR10, Two-Way Radio Adapter You can use a two-way radio and the 10U Bluetooth intercom simultaneously by using the Sena SR10, a Bluetooth Two-way Radio Adapter (please refer to section 5.2, “Second Mobile Phone Pairing”). Incoming audio from the two-way radio will not interrupt an intercom conversation but is heard in the background. This is useful when you have an intercom conversation with a passenger on the back seat and use a two-way radio for group communication with other motorcycle riders.

7.1 Bluetooth Stereo Music The Bluetooth audio device must be paired with the 10U by following the “Bluetooth Stereo Device Pairing” procedures described in the section 4HE5SUPPORTSTHE!UDIO6IDEO2EMOTE#ONTROL0ROlLE!62#0  so if your Bluetooth audio device also supports the AVRCP, you can use the 10U to remotely control music playback. Not only can you adjust the volume but you can also use functions such as play, pause, next track and previous track. 1. To play or pause music, press the Joystick for 1 second until you hear a double beep. 2. To adjust the volume, move the Joystick up or down 3. To track forward or track back, move and hold the Joystick for 1 second left or right. 7.2 Music Sharing You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation (please refer to section h4WO WAY)NTERCOMv 7HENYOUTERMINATEMUSICSHARINGYOUCANGO back to the intercom conversation. To start or terminate sharing music, press the Joystick for 1 second during an intercom conversation until you hear a double beep. To track forward or track back, move the Joystick left or right for 1 second. Note: 1. Both you and your intercom friend can remotely control music playback such as track forward and track back. 2. Music sharing will be paused when you are using your mobile phone or listening to GPS instructions. Function Handlebar Remote Headset Play Music Press the Joystick for 1 second Press the (+) Button for 1 second Pause Music Press the Joystick for 1 second Press the (+) Button for 1 second Track Forward Move the Joystick right for 1 second Press the (+) Button for 2 seconds Track Back Move the Joystick left for 1 second N/A Button Operation Table for Music Control

section 5.4, “Intercom Pairing”. 8.1 Two-way Intercom 8.1.1 Starting Two-way Intercom You can start an intercom conversation with one of any intercom friends by tapping the Front Button: Tap the Front Button once to intercom with the ſTUVKPVGTEQOHTKGPF, tap the Front Button twice to intercom with the UGEQPFKPVGTEQOHTKGPF, and tap the Front Button three times to intercom with the VJKTFKPVGTEQOHTKGPF. Start Two-way Intercom Conversation 3rd Intercom Friend 2nd Intercom Friend 1st Intercom Friend 8.1.2 Ending Two-way Intercom To terminate an intercom conversation, tap the Front Button. Any intercom connection with any intercom friend will be terminated by a single tap. A double or triple tap will do nothing in this case. Terminate End Two-way Intercom Conversation

8.2.1 Starting Three-way Intercom You (A) can have a three-way conference intercom with two other 10U friends (B & C) by establishing two intercom connections simultaneously. 7HILE A THREE WAY CONFERENCE INTERCOM IS IN PROGRESS MOBILE PHONE connection of all three participants is temporarily disconnected. However, as soon as the conference intercom terminates or one of the participants leaves the intercom, all mobile phones automatically reconnect to their headsets. If you have an incoming mobile phone call during the conference intercom, terminate the conference intercom to automatically reconnect and receive the phone call. 1. You (A) need to be paired with two other friends (B & C) for three-way conference intercom. (A) (B) First Friend Second Friend (C) Pairing Pairing 2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A). (A) (B) First Friend Second Friend (C) 3. The second intercom friend (C) may join the intercom by making an intercom call to you (A). (A) (B) First Friend Second Friend (C)

way conference intercom. (A) (B) First Friend Second Friend (C) 8.2.2 Ending Three-way Intercom You can completely terminate the conference intercom or just disconnect an intercom connection with one of your active intercom friends. 1. Press the Front Button for 1 second until you hear a beep to terminate three-way conference intercom completely. It terminates both intercom connections with (B) and (C). 2. Tap or double tap the Front Button to disconnect intercom connection with one of the two intercom friends accordingly. For example, by single tapping the Front Button, you can terminate the intercom CONNECTIONWITHJUSTTHElRSTINTERCOMFRIEND" (OWEVERYOUSTILL have the intercom connection with your second intercom friend (C). Front Button Operation Result Press for 1” Disconnect (B) & (C) Single tap Disconnect (B) Double tap Disconnect (C) End Three-way Intercom 8.3 Four-way Intercom 8.3.1 Starting Four-way Intercom You can have four-way conference intercom with three other 10U users by adding one more intercom participant to the three-way intercom. 7HILEYOUAREHAVINGATHREE WAYINTERCOMASABOVEINSECTIONANEW participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C). Please note that in this case, the new participant (D) is an intercom friend of (C), not of you (A).

As same in the case of three-way intercom, you can completely get out of the four-way conference intercom or just disconnect a single intercom connection. 1. Press the Front Button for 1 second until you hear a beep to terminate four-way conference intercom. It terminates the intercom connections between you (A), and your intercom friends (B) and (C). 2. Tap or double tap the Front Button to disconnect the intercom connection with one of the two intercom friends accordingly. However, when you disconnect the second friend (C) by double tapping the Front Button, you will be disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via the second friend (C). Front Button Operation Result Press for 1” Disconnect (B), (C) & (D) Single tap Disconnect (B) Double tap Disconnect (C) & (D) End Four-way Intercom Function Handlebar Remote Headset #ALLlRST intercom friend Tap the Front Button Press the (–) Button for 1 second until you hear a single beep Call second intercom friend Double tap the Front Button Press the (–) Button for 2 seconds until you hear double beeps Call third intercom friend Triple tap the Front Button Press the (–) Button for 3 seconds until you hear triple beeps End Two-way intercom Tap the Front Button Press the (–) Button for 1 second End all intercoms Press the Front Button for 1 second Press the (–) Button for 5 seconds Button Operation Table for Intercom

CALL WITH INTERCOM PARTICIPANT  7HENYOUHAVEANINCOMINGMOBILEPHONECALLDURINGANINTERCOM conversation, you will hear a ring tone. You can choose whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and stay on the intercom conversation. a. To answer the phone call and stop the intercom conversation, tap the Rear Button or the Front Button. The VOX Phone feature does NOTWORKIFYOUARECONNECTEDTOINTERCOM7HENYOUHANGUPTHE phone call, the intercom will automatically be recovered. b. To reject the phone call and stay on the intercom conversation, press the Front Button for 2 seconds until you hear a beep. Unlike other motorcycle Bluetooth headsets, this prevents a user from being dropped out of an intercom conversation by an incoming mobile call.  7HEN YOU HAVE AN INCOMING INTERCOM CALL DURING A MOBILE PHONE call, you will hear 4 high toned beeps, alerting you that there is an incoming intercom call. You will also hear a voice prompt, “Intercom requested”. In this case, the intercom call does not override the mobile call because intercom has lower priority than mobile call. You have to hang up the mobile phone call to make or receive an intercom call. 3. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. During a mobile phone conversation, tap the Front Button to invite one of the intercom FRIENDSTOTHEMOBILEPHONELINE4ODISCONNECTTHEINTERCOMlRSTAND go back to your private mobile phone call, terminate the intercom BYTAPPINGTHE&RONT"UTTON4OENDTHEMOBILEPHONECALLlRSTAND maintain the intercom conversation, tap the Rear Button, press the Front Button for 2 seconds, or tap the Front Button, or wait for the person on the mobile phone line to end the call. Function Handlebar Remote Headset Start Tap the Front Button while having a mobile phone call Press the (–) Button for 1 second while having a mobile phone call End intercom lRST Tap the Front Button Press the (–) Button for 1 second End phone CALLlRST Tap the Rear Button or Press the Front Button for 2 seconds or 7AITFORTHECALLEDPERSONTO end the call Press the (+) Button for 2 seconds or 7AITFORTHECALLEDPERSONTO end the call Button Operation Table for Threeway Conference Phone Call

You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they support THE"LUETOOTH(ANDS &REE0ROlLE(&0 4HEWORKINGDISTANCEMAYDIFFER depending on the performance of Bluetooth headset that it is connected to. In general, it is shorter than normal intercom distance since it uses THE "LUETOOTH (ANDS &REE 0ROlLE 4HE 5NIVERSAL )NTERCOM AFFECTS BOTH the phone call connection and the multipoint connection (mostly used for GPS connections for riders). You cannot use a multipoint connection device while you are using the Universal Intercom in case as below. 1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the Universal Intercom. 2. As for Sena headsets, the Universal Intercom affects the multipoint connection. 3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is automatically deactivated. And the non-Sena headset is automatically connected to Sena headset as a Universal Intercom. So you cannot use multipoint connection device such as GPS, while a non-Sena headset is turned on. 4. Even though you disconnect the non-Sena headset as a Universal Intercom, it will not automatically restore the multipoint connection. To restore the multipoint connection, you should turn off the non-Sena HEADSETlRSTTHENTRYTOCONNECTTOMULTIPOINTDEVICEMANUALLYFROM the device screen or simply reboot the device so that it automatically connects to the Sena headset. 10.1 Universal Intercom Pairing The 10U can be paired with non-Sena Bluetooth headsets for Bluetooth intercom conversation. You can pair the 10U with only one non-Sena Bluetooth headset so if you pair with a different non-Sena Bluetooth headset, the previous pairing will be removed. 1. Turn on the 10U and a non-Sena Bluetooth headset that you want to pair with.  0RESS THE &RONT "UTTON FOR  SECONDS TO ENTER THE CONlGURATION menu. Move the Joystick up or down until you hear a voice prompt saying, “Universal intercom pairing”. Tap the Rear Button to enter INTO 5NIVERSAL )NTERCOM 0AIRING MODE AND THE BLUE ,%$ WILL mASH rapidly and you will hear multiple beeps. Please refer to section 13.11, “Universal Intercom Pairing” for more details.

want to use). The 10U will automatically pair with non-Sena Bluetooth headsets in pairing mode. 10.2 Two-way Universal Intercom You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection method as you would between other Sena headsets. You may single tap the Front Button TOBEGINANINTERCOMCONVERSATIONWITHTHElRSTINTERCOMFRIENDDOUBLE tap with the second intercom friend, and triple tap with the third intercom friend. Non-Sena Bluetooth headsets may initiate the Universal Intercom connection, by activating the voice dialer or using the redialing operation. You may also disconnect the existing connection by ending a call operation function (refer to the User’s Guide of the headsets for voice dialer, redialing, and ending a call). 10.3 Three-way Universal Intercom You may make a three-way Universal Intercom connection with two 10Us and one non-Sena Bluetooth headset. If the intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function. 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 10U headset (C) for the three-way conference intercom. (A) (B) (C) Pairing Pairing

in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A). (A) (B) (C) 3. The other 10U (C) may join the intercom by making an intercom call to you (A). (A) (B) (C) 4. Now you (A), non-Sena Bluetooth headset (B), and the other 10U (C) are having a three-way conference intercom. (A) (B) (C) 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section 8.2.2, “End Three-way Intercom”.

You may make a four-way Universal Intercom connection with a couple OFDIFFERENTCONlGURATIONS THREE5SANDONENONE 3ENA"LUETOOTH headset or 2) two 10Us and two non-Sena Bluetooth headsets. You may have a couple of other Four-way Universal Intercom CONlGURATIONS YOURHEADSET! ANON 3ENA"LUETOOTHHEADSET"  another 10U (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other 10U headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call. 10.4.1 Four-way Universal Intercom Case 1 Two 10U headsets (A and C) and two non-Sena Bluetooth headsets (B and D). 1. You (A) may start an intercom conversation with the non-Sena Bluetooth headset (B). (B) (D) (A) (C) 2. The other 10U (C) may join the intercom by making an intercom call to you (A). (B) (D) (A) (C) 3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the 10U (C). (B) (D) (A) (C)

(B & D) are connected with the four-way Universal Intercom. (B) (D) (A) (C) You may disconnect a four-way Universal Intercom using the same way as you do in a normal four-way intercom. Please refer to section 8.3.2, “End Four-way Intercom”. 10.4.2 Four-way Universal Intercom Case 2 Three 10U headsets (A, C and D) and one non-Sena Bluetooth headset (B) The procedure is the same as case 1 described in section 11.4.1. (B) (D) (A) (C)

11.1 FM Radio On / Off To turn on the FM radio, press the Rear Button for 1 second until you hear a mid-toned double beep sound. You will then hear a voice prompt, “FM on”. To turn off the FM radio, press the Rear Button for 1 second until you hear a voice prompt, “FM off”7HENYOUPOWERITOFFTHE5 WILLREMEMBERTHELASTSTATIONFREQUENCY7HENYOUPOWERITONTHELAST STATIONFREQUENCYWILLBEPLAYING 11.2 Preset Stations You can listen to preset stations while listening to the FM radio. Tap the Rear Button once to go upward to your next saved preset station. 11.3 Seek and Save h3EEKvISTHEFUNCTIONTHATSEARCHESFORSTATIONTOSTATIONFREQUENCIES4O use the “Seek” function, please follow the procedure below: 1. Move and hold the Joystick left or right for 1 second to search down or up the station dial.  )FTHETUNERlNDSASTATIONWHILESEARCHINGFREQUENCIESITSTOPSTHE seek function. 3. To save the current station, press and hold the Front Button for 1 second until you hear a voice prompt, “Preset (#)”. 4. Move the Joystick up or down in order to select which preset number YOUWANTFORTHATSPECIlCSTATION9OUCANSAVEUPTOPRESETSTATIONS (You may cancel the preset operation by waiting approximately 10 seconds. You will then hear “Save preset cancelled”. You can also move the Joystick up or down until you hear “Cancel”. Tap the &RONT"UTTONTOCONlRMCANCELLATION9OUWILLTHENHEAR“Save preset cancelled”). 5. To save the current station, tap the Front Button again. You will then hear a voice prompt, “Save preset (#)”. 6. To delete the saved station in the preset number, tap the Rear Button. You will then hear a voice prompt, “Delete preset (#)”. Note: 1. You can save FM stations to presets before using FM radio. Connect the 10U to your PC and open the Sena Device Manager. It allows you to save up to 10 FM station frequency presets on the 10U settings menu. You may do the same operation by using the Sena Smartphone App. 2. You can still answer an incoming phone call and intercom while listening to the FM radio.

h3CANv IS THE FUNCTION THAT AUTOMATICALLY SEARCHES STATION FREQUENCIES STARTING FROM THE CURRENT FREQUENCY AND UP 4O USE THE SCAN FUNCTION please follow the procedures below:  $OUBLETAPTHE2EAR"UTTON4HENTHECURRENTSTATIONFREQUENCYMOVES UPWARDTOlNDOTHERSTATIONFREQUENCIES  )F THE TUNER lNDS A STATION IT STAYS AT THE STATION FREQUENCY FOR  SECONDSTHENSCANNINGTOTHENEXTSTATIONFREQUENCY 3. Scan function stops when you double tap the Rear Button again.  4OSAVEASTATIONWHILESCANNINGFREQUENCIESTAPTHE2EAR"UTTON when at that station. You will hear a voice prompt from the 10U, “Save preset (#)”. The station will be saved as the next preset number. 5. All stations preset during “Scan”, will overwrite previously set stations. 11.5 Temporary Preset 7ITHTHETEMPORARYPRESETFUNCTIONYOUMAYTEMPORARILYPRESETSTATIONS automatically without changing the existing preset stations. Tap the Rear Button three times to automatically scan for 10 temporary preset stations. The temporary preset stations will be cleared when the system is powered off. 11.6 Region Selection 9OUCANSELECTTHEPROPER&-FREQUENCYREGIONFROMTHE3ENA$EVICE -ANAGER7ITHTHEREGIONSETTINGYOUMAYOPTIMIZETHESEEKFUNCTIONTO AVOIDUNNECESSARYFREQUENCYRANGES&ACTORYDEFAULTWORLDWIDE  Region Frequency range Step 7ORLDWIDE ^-(Z ÁK(Z Americas ^-(Z ÁK(Z Asia ^-(Z ÁK(Z Australia ^-(Z ÁK(Z Europe ^-(Z ÁK(Z Japan ^-(Z ÁK(Z

Press the Rear Button for 1 second Press the (+) Button for 5 seconds Select preset Tap the Rear Button Press the (+) Button for 1 second Seek stations Move the Joystick left or right for 1 second Press the (+) Button for 3 seconds Scan up FM band Double tap the Rear Button Press the (–) Button for 5 seconds Stop scanning Double tap the Rear Button Press the (–) Button for 5 seconds Save preset while scanning Tap the Rear Button Press the (+) Button for 1 second Temporary Preset Triple tap the Rear Button Press the (–) Button for 2 seconds Button Operation Table for FM Radio 12 FUNCTION PRIORITY The 10U operates in the following order of priority: (highest) Mobile phone Intercom Music sharing by Bluetooth Stereo music FM Radio (lowest) Bluetooth stereo music A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by intercom call, and an intercom conversation is interrupted by an incoming mobile phone call.

9OUCANSETTHECONlGURATIONOFTHE5BYTHEVOICEMENUINSTRUCTION described below.  4O ENTER INTO VOICE CONlGURATION MENU PRESS AND HOLD THE &RONT Button for 12 seconds until the LED shows solid blue and you hear high toned double beeps. You will also hear a voice prompt, ő%QPſIWTCVKQPOGPWŒ. 2. Move the Joystick up or down to navigate between the menus. You will hear voice prompts for each menu item as below. 3. You can enable the feature or execute the command by tapping the Rear Button, or disable the feature by tapping the Front Button. 4. If any button is not pressed within 10 seconds, the 10U will exit the CONlGURATIONANDGOBACKTOSTAND BYMODE  )FYOUWANTTOEXITTHECONlGURATIONIMMEDIATELYMOVETHE*OYSTICKUP or down until you hear a voice prompt, ő'ZKVEQPſIWTCVKQPŒ, and tap the Rear Button. Function Handlebar Remote Headset %NTERCONlGURATION menu Press the Front Button for 12 seconds Press the (+) Button for 10 seconds Navigate between menus Move the Joystick up or down Tap the (+) Button Execute Tap the Rear Button Tap the (–) Button Enable Setting Tap the Rear Button Tap the (–) Button Disable Setting Tap the Front Button Tap the (–) Button The voice prompt for each menu item is as below: (1) Speed dial (2) Audio Boost (3) VOX phone  81:KPVGTEQO  8QKEGRTQORV (6) RDS AF setting (7) Sidetone  0QKUGEQPVTQN (9) Delete all pairings  4GOQVGEQPVTQNRCKTKPI  7PKXGTUCNKPVGTEQORCKTKPI  (CEVQT[TGUGV ( 'ZKVEQPſIWTCVKQP

Voice prompt VOX phone Audio Boost Speed dial Noise control Sidetone Delete all pairings Remote control pairing Factory reset Exit configuration Universal intercom pairing Joystick Move 13.1 Assigning Speed Dial Voice Prompt “Speed dial” Factory Default N/A Execute Tap the Rear Button 1. To assign a phone number as a speed dial, move the Joystick up or down until you hear a voice prompt, “Speed dial”. 2. Tap the Rear Button, and you will hear a voice prompt, “Speed dial one” and “Phone connected”. – Move the Joystick up or down to select one of three speed dial numbers by hearing voice prompts, “Speed dial (#)”. 3. Call a phone number you want to assign and you will hear a voice prompt, “Save speed dial (#)”. The phone number is automatically assigned to the selected speed dial number. Then the phone call will hang up immediately. 4. To exit the menu, move the Joystick up or down until you hear a voice prompt, “Cancel”ANDTAPTHE2EAR"UTTONTOCONlRM9OUWILLTHEN hear a voice prompt, “Cancel”. If any button is not pressed within MINUTETHE5WILLEXITTHECONlGURATIONMENUANDGOBACKTO stand-by mode.

continually assign another phone number to the rest of two speed dials. 2. You can also assign phone numbers for speed dialing by using the Sena Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at YYYUGPCEQO for more information. 13.2 Enabling/Disabling Audio Boost Voice Prompt “Audio boost” Factory Default Enable Enable Tap the Rear Button Disable Tap the Front Button Enabling Audio Boost increases the overall maximum volume. Disabling Audio Boost reduces the overall maximum volume, but delivers more balanced sound. 13.3 Enabling/Disabling Voice Activated Phone Answering Voice Prompt “VOX phone” Factory Default Enable Enable Tap the Rear Button Disable Tap the Front Button )FTHISFEATUREISENABLEDYOUCANANSWERINCOMINGCALLSBYVOICE7HEN you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX Phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Rear Button or the Front Button to answer an incoming call.

Voice Prompt “VOX intercom” Factory Default Disable Enable Tap the Rear Button Disable Tap the Front Button If this feature is enabled, you can initiate an intercom conversation with the LASTCONNECTEDINTERCOMFRIENDBYVOICE7HENYOUWANTTOSTARTINTERCOM say a word such as “Hello” loudly or blow air into the microphone. If you start an intercom conversation by voice, the intercom terminates automatically when you and your intercom friend remain silent for 20 seconds. However, if you manually start an intercom conversation by tapping the Front Button, you have to terminate the intercom conversation manually. However, if you start intercom by voice and end it manually by tapping the Front Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Front Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10U, you can start intercom by voice again. 13.5 Enabling/Disabling Voice Prompts Voice Prompt “Voice prompt” Factory Default Enable Enable Tap the Rear Button Disable Tap the Front Button 9OUCANDISABLEVOICEPROMPTSBYCONlGURATIONSETTINGBUTTHEFOLLOWING voice prompts are always on. n6OICEPROMPTSFORCONlGURATIONSETTINGMENU – Voice prompts for battery level indicator – Voice prompts for factory reset – Voice prompts for speed dial – Voice prompts for FM radio functions

Voice Prompt “RDS AF setting” Factory Default Disable Enable Tap the Rear Button Disable Tap the Front Button 2$3!&ALLOWSARECEIVERTORE TUNETOTHESECONDFREQUENCYLOCATION WHENTHElRSTSIGNALBECOMESTOOWEAK7ITH2$3!&ENABLEDONTHE RECEIVERARADIOSTATIONWITHMORETHANONEFREQUENCYCANBEUSED 13.7 Enabling/Disabling Sidetone Voice Prompt “Sidetone” Factory Default Disable Enable Tap the Rear Button Disable Tap the Front Button Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions. If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call. 13.8 Enabling/Disabling Advanced Noise Control™ Voice Prompt “Noise control” Factory Default Enable Enable Tap the Rear Button Disable Tap the Front Button 7HEN !DVANCED .OISE #ONTROL IS ENABLED THE BACKGROUND NOISE IS REDUCED DURING AN INTERCOM CONVERSATION 7HEN IT IS DISABLED THE background noise is mixed with your voice during intercom. Note: If you use your 10U with the Bluetooth Audio Pack for GoPro, you can enable or disable this feature only during Normal Audio Recording Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio Mode. 13.9 Delete All Bluetooth Pairing Information Voice Prompt “Delete all pairings” Factory Default N/A Execute Tap the Rear Button To delete all Bluetooth pairing information of the 10U, move the Joystick up or down until you hear a voice prompt, “Delete all pairings”, and tap THE2EAR"UTTONTOCONlRM

Voice Prompt “Remote control pairing” Factory Default N/A Execute Tap the Rear Button To enter into Remote Control Pairing mode, move the Joystick up or down until you hear a voice prompt, “Remote control pairing”. Then press the Rear Button to enter into Remote Control Pairing mode. The headset will AUTOMATICALLYEXITFROMTHECONlGURATIONMENU Note: If you cannot use the Handlebar Remote to enter into Remote Control Pairing, please refer to section 15.5 to enter into Remote Control Pairing using the headset control buttons. 13.11 Universal Intercom Pairing Voice Prompt “Universal intercom pairing” Factory Default N/A Execute Tap the Rear Button To enter into Universal Intercom Pairing mode, move the Joystick up or down until you hear a voice prompt, “Universal intercom pairing”. Then press the Rear Button to enter into Universal Intercom Pairing mode. The HEADSETWILLAUTOMATICALLYEXITFROMTHECONlGURATIONMENU 13.12 Factory Reset Voice Prompt “Factory reset” Factory Default N/A Execute Tap the Rear Button To restore factory default settings on the 10U, move the Joystick up or down until you hear a voice prompt, “Factory reset”, and tap the Rear "UTTONTOCONlRM4HE5POWERSOFFWITHAVOICEPROMPT“Headset reset, goodbye”. ([LW9RLFH&RQÀJXUDWLRQ0HQX Voice Prompt ő'ZKVEQPſIWTCVKQPŒ Factory Default N/A Execute Tap the Rear Button 4OEXITVOICECONlGURATIONMENUANDGETBACKTOSTAND BYMODEMOVETHE Joystick up or down until you hear a voice prompt, ő'ZKVEQPſIWTCVKQPŒ, ANDTAPTHE2EAR"UTTONTOCONlRM

Up/Down Tap Rear Button Tap Front Button Speed Dial Execute N/A Audio Boost Enable Disable VOX Phone Enable Disable VOX Intercom Enable Disable Voice Prompt Enable Disable RDS AF Setting Enable Disable Sidetone Enable Disable Advanced Noise Control Enable Disable Delete All Pairings Execute N/A Remote Control Pairing Execute N/A Universal Intercom Pairing Execute N/A Factory Reset Execute N/A %XIT#ONlGURATION Execute N/A *CPFNGDCT4GOQVG$WVVQP1RGTCVKQPUHQT8QKEG%QPſIWTCVKQP/GPW Tap (+) Button Tap (–) Button Speed Dial Execute Audio Boost Enable/Disable VOX Phone Enable/Disable VOX Intercom Enable/Disable Voice Prompt Enable/Disable RDS AF Setting Enable/Disable Sidetone Enable/Disable Advanced Noise Control Enable/Disable Delete All Pairings Execute Remote Control Pairing Execute Universal Intercom Pairing Execute Factory Reset Execute %XIT#ONlGURATION Execute *GCFUGV$WVVQP1RGTCVKQPUHQT8QKEG%QPſIWTCVKQP/GPW

4HE5SUPPORTSlRMWAREUPGRADES9OUCANUPDATETHElRMWAREUSING the Sena Device Manager (please refer to section 4.6.1, “Sena Device Manager”). Please visit Sena Bluetooth website at www.sena.com to check the latest software downloads. 15 TROUBLESHOOTING 15.1 Intercom Failure 7HENYOUTRYTOSTARTANINTERCOMCONVERSATIONWITHANINTERCOMFRIEND who is unavailable within range or already having a conference intercom with other riders or a mobile phone call, you will hear a low tone double beep signifying an intercom busy signal. In this case, you have to try again later. 15.2 Intercom Reconnection If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually the intercom will be disconnected. In this case, the 10U automatically tries to reconnect the intercom every 8 seconds and you will hear high tone double beeps until the intercom is reestablished. If you do not want to make a reconnection, tap the Front Button to stop the attempt.

7HENTHE5ISNOTWORKINGPROPERLYORISINFAULTYSTATUSFORANYREASON you may reset by pushing the pin-hole reset button located on the left speaker. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The 10U will be switched off. Restart the system and try again. This will not restore the headset to factory default settings. 15.4 Factory Reset 15.4.1 Headset If you want to restore the headset to factory default settings, use the &ACTORY 2ESET IN THE CONlGURATION MENU 4HE HEADSET AUTOMATICALLY restores the default settings and turns off. Please refer to section 13.12, “Factory Reset” for more details. 15.4.2 Handlebar Remote If you want to restore the Handlebar Remote to factory default settings, press the Front Button, the Rear Button, and the Joystick simultaneously for 1 second. The Handlebar Remote automatically restores the default settings and turns off.

If your Handlebar Remote becomes disconnected with your headset, check if they have enough battery power or if they are not separated by more than 10 meters. If they are low on battery, recharge and try again. If they are too far apart, bring them closer. If they are still disconnected, try pairing them again by following the procedure below. 1. Turn on the 10U and the Handlebar Remote.  0RESSTHE "UTTONFORSECONDSTOENTERTHECONlGURATIONMENU Tap the (+) Button until you hear a voice prompt saying, “Remote control pairing”0RESSTHEÕ "UTTONTOENTERINTO2EMOTE#ONTROL 0AIRINGMODEANDTHERED,%$WILLmASHRAPIDLYANDYOUWILLHEAR multiple beeps. 3. On the Handlebar Remote, press the Rear Button for 5 seconds until ITS ,%$ mASHES RED AND BLUE 4HE 5 WILL AUTOMATICALLY PERFORM pairing with the Handlebar Remote in pairing mode. The Handlebar 2EMOTES,%$WILLmASHBLUEEVERYTWOSECONDSANDYOUWILLHEAR a voice prompt, “Remote control connected” when they are successfully connected. 16 OPERATION QUICK REFERENCE 16.1 Using the Handlebar Remote Type Function Button Command LED Beep Basic Function Power on Tap the Front Button – – Power off Press the Front Button and the Joystick for 2 seconds – – Volume adjustment Move the Joystick up or down – – Mobile Phone Mobile phone pairing Press the Joystick for 5 seconds Blue & red alternatively flashing High tone multiple beeps Second mobile phone pairing Press the Front Button for 5 seconds Red flashing Multiple beeps Tap the Rear Button within 2 seconds Answer & end phone call Tap the Rear Button – – Voice dial Tap the Rear Button – – Speed dial Double Tap the Rear Button – Midtone single beep Reject incoming call Press the Front Button for 2 seconds – –

Red flashing Midtone single beep Tap the Front Button of any one of the two headsets Start / End each intercom Tap the Front Button – – End all intercoms Press the Front Button for 1 second Blue flashing Midtone double beeps Music Play/Pause Bluetooth music Press the Joystick for 1 second – Midtone double beep Track forward/ back Move the Joystick left or right for 1 second – – FM radio FM radio on Press the Rear Button for 1 second – Midtone double beeps FM radio off Press the Rear Button for 1 second – Midtone double beeps Select preset Tap the Rear Button – Midtone single beep Seek stations Move the Joystick left and right for 1 second – High tone triple beeps Scan up FM band Double tap the Rear Button – Stop scanning Double tap the Rear Button – High tone double beeps Save preset while scanning Tap the Rear Button – High tone double beeps 16.2 Using the Headset Buttons Type Function Button Command LED Beep Basic Function Power on Press the (+) Button and the (–) Button for 1 second Solid blue Ascending beeps Power off Press the (+) Button and the (–) Button Solid red Descending beeps Volume adjustment Tap the (+) Button or the (–) Button – – Mobile Phone Mobile phone pairing Press the (–) Button for 12 seconds Blue & red alternatively flashing High tone multiple beeps Second mobile phone pairing Press the (–) Button for 12 seconds Blue & red alternatively flashing Multiple beeps Tap the (+) Button three times Answer mobile phone call Tap the (+) Button – – End mobile phone call Press the (+) Button for 2 seconds – – Voice dial Press the (+) Button for 3 seconds – – Speed dial Press the (–) Button for 5 seconds – Midtone single beep Reject incoming call Press the (+) Button for 2 seconds – –

Red flashing Multiple beeps Tap the (–) Button of any one the two headsets Start / End each intercom Press the (–) Button for 1 second – – End all intercoms Press the (–) Button for 5 seconds Blue flashing Midtone double beeps Music Play/Pause Bluetooth music Press the (+) Button for 1 second – Midtone double beep Track forward Press the (+) Button for 2 seconds – FM radio FM radio on Press the (+) Button for 5 seconds – Midtone double beeps FM radio off Press the (+) Button for 5 seconds – Midtone double beeps Select preset Press the (+) Button for 1 second – Midtone single beep Seek stations up Press the (+) Button for 3 seconds – High tone triple beeps Scan up FM band Press the (–) Button for 5 seconds – Stop scanning Press the (–) Button for 5 seconds – High tone double beeps Save preset while scanning Press the (+) Button for 1 second – High tone double beeps Type Function Button Command LED Beep Configuration Enter into configuration settings mode Press the (+) Button for 10 seconds – High tone double beeps Reset Fault reset Press the Reset Button – –

FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 4HISEQUIPMENTHASBEENTESTEDANDFOUNDTOCOMPLYWITHTHELIMITSFORA#LASS B digital device pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential INSTALLATION4HISEQUIPMENTGENERATESUSESANDCANRADIATERADIOFREQUENCY energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this EQUIPMENTDOESCAUSEHARMFULINTERFERENCETORADIOORTELEVISIONRECEPTION WHICHCANBEDETERMINEDBYTURNINGTHEEQUIPMENTONANDOFFTHEUSERIS encouraged to try to correct the interference by one or more of the following measures: ‡ Reorient or relocate the receiving antennae ‡ )NCREASETHESEPARATIONBETWEENTHEEQUIPMENTANDTHERECEIVER ‡ #ONNECTTHEEQUIPMENTINTOANOUTLETONACIRCUITDIFFERENTFROMTHATTO which the receiver is connected. ‡ Consult the dealer or an experienced radio/TV technician for help. FCC RF Exposure Statement 4HISEQUIPMENTCOMPLIESWITH&##RADIATIONEXPOSURELIMITSSETFORTHFOR ANUNCONTROLLEDENVIRONMENT%NDUSERSMUSTFOLLOWTHESPECIlCOPERATING instructions for satisfying RF exposure compliance. The antenna used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. FCC Caution !NYCHANGESORMODIlCATIONSTOTHEEQUIPMENTNOTEXPRESSLYAPPROVEDBY the party responsible for compliance could void user’s authority to operate THEEQUIPMENT CE Declaration of Conformity This product is CE marked according to the provisions of the R&TTE Directive (99/5/EC). Hereby, Sena declares that this product is in compliance WITHTHEESSENTIALREQUIREMENTSANDOTHERRELEVANTPROVISIONSOF$IRECTIVE 1999/5/EC. For further information, please consult www.sena.com. Please NOTETHATTHISPRODUCTUSESRADIOFREQUENCYBANDSNOTHARMONIZEDWITHIN %57ITHINTHE%5THISPRODUCTISINTENDEDTOBEUSEDIN!USTRIA"ELGIUM Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden, United Kingdom and within %&4!IN)CELAND.ORWAYAND3WITZERLAND

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Bluetooth License The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. Other trademarks and trade names are those of their respective owners. The product is compliant with and adopts the Bluetooth®3PECIlCATION ANDHASSUCCESSFULLYPASSEDALLINTEROPERABILITYTESTSTHATARESPECIlEDINTHE Bluetooth® SPECIlCATION (OWEVER INTEROPERABILITY BETWEEN THE DEVICE AND other Bluetooth®-enabled products is not guaranteed. WEEE (Waste Electrical and Electronic Equipment) The crossed-out wheel bin symbol on the product, litera- ture, or packaging reminds you that all electrical and electronic products, batteries, and accumulators must be taken to separate collection at the end of their WORKINGLIFE4HISREQUIREMENTAPPLIESTOTHE%UROPEAN Union and other locations where separate collection systems are available. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please do not dispose of these products as unsorted municipal waste, but hand it in at an OFlCIALCOLLECTIONPOINTFORRECYCLING

warnings and cautions below to prevent any risk and/or damage to property. Product Storage and Management ‡ Keep the product free of dust. It may damage mechanical and electronic parts of the product. ‡ Do not store the product in high temperatures as this may reduce the life span of electronic devices, damage the battery, and/or melt plastic parts of the product. ‡ Do not store the product in cold temperatures. Abrupt changes in temperatures may cause condensation and damage electronic circuits. ‡ Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as this may damage the product. ‡ Do not paint the product. Paint may obstruct moving parts or interfere with the normal operation of the product. ‡ Do not drop or otherwise shock the product. It may damage the product or its internal electronic circuits. ‡ Do not disassemble, repair or modify the product as this may damage the product and invalidate the product warranty. ‡ Do not store the product in humid environments, especially for long time storage. Product Use ‡ In some regions, it is prohibited by law to ride motorcycles while wearing headsets or earbuds. Therefore be certain to comply with all relevant laws in the region before using the product. ‡ Use of the product at a high volume for a long period of time may damage your eardrums or hearing ability. Keep the volume at a modest level to prevent damage. ‡ Do not cause impact to the product or touch it with sharp tools as this may damage the product. ‡ Do not use the product in high-temperatures or apply heat to the PRODUCTASTHISMAYCAUSEDAMAGEEXPLOSIONORlRE ‡ Keep product away from pets or small children. It may damage the product. ‡ In any place where wireless communication is prohibited, such as hospitals or airplanes, turn off the power and refrain from using the product. In a place where wireless communication is prohibited, ELECTROMAGNETICWAVESMAYCAUSEHAZARDSORACCIDENTS ‡ $ONOTUSETHEPRODUCTNEARHAZARDOUSEXPLOSIVES7HENITISNEAR ANYEXPLOSIONHAZARDSTURNOFFTHEPOWERANDHEEDANYREGULATIONS instructions, and signs in the area. ‡ 7HENUSINGTHEPRODUCTBECERTAINTOCONFORMTOLAWSREGARDINGTHE use of communications devices while riding. ‡ Do not put the product where it may hamper the rider's vision or MANIPULATEITWHILERIDING4HISMAYCAUSETRAFlCACCIDENTS

that it is fastened. Separation of the product while riding may cause damage to the product or accidents. ‡ If the product is damaged, stop using it immediately. It may cause DAMAGEEXPLOSIONORlRE Battery This product has an irreplaceable rechargeable battery inside. Therefore, when using the product, make sure to adhere to the following: ‡ Never separate the battery from the product as this may damage the product. ‡ The battery performance may be reduced over time with usage. ‡ In recharging the battery, make sure to use an approved charger provided by the manufacturer. Use of a non-approved charger may CAUSElREEXPLOSIONLEAKAGEANDOTHERHAZARDSMAYALSOREDUCETHE life time or performance of the battery. ‡ Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts. ‡ Do not use cigarette chargers other than the included cigarette charger to charge the headset. ‡ 3TORETHEBATTERYATTEMPERATURESOF“#^“#“&^“& (IGHER or lower temperatures may reduce the capacity and life of the battery, or may cause temporary non-operation. Do not use the product in SUB ZEROTEMPERATUREBECAUSEITMAYCAUSESERIOUSREDUCTIONOFTHE battery performance. ‡ )FYOUAPPLYHEATTOTHEBATTERYORTHROWITINTOlREITMAYEXPLODE ‡ Do not use the product with a damaged battery. It may explode and/ or cause accidents. ‡ Never use a damaged charger. It may explode and/or cause accidents. ‡ Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it.

Limited Warranty Limited Warranty 3ENA 4ECHNOLOGIES )NC h3ENAv  GUARANTEES THE PRODUCT QUALITY BASED ON THE TECHNICAL SPECIlCATION STATED IN THE PRODUCT MANUAL AND DATA regarding product warranty. Here, product warranty extends to the product only. Sena will not be liable for any loss, damage of human life, or loss of property which may result from using the product beyond defective parts ORmAWSTHATOCCURDUETOPROBLEMSINMANUFACTURE Warranty Period Sena guarantees free-of-charge replacements of defective parts of the PRODUCTORmAWSTHATMAYHAVEOCCURREDDUETOPROBLEMSINMANUFACTURE for a period of 2 years from the date of initial purchase. Termination Quality warranty of the product becomes effective on the date of initial PURCHASE)NADDITIONTHEQUALITYWARRANTYOFTHEPRODUCTEXPIRESWHENTHE warranty period expires. However, in the following cases, the warranty will be terminated prematurely. ‡ In the event the product has been sold or transferred to a third party. ‡ In the event the manufacturer's name, serial number, product label, or OTHERMARKINGSHAVEBEENMODIlEDORREMOVED ‡ )NTHEEVENTANYUNAUTHORIZEDPERSONHASTRIEDTODISASSEMBLEREPAIROR modify the product. Notice and Waiver "YBUYINGANDUSINGTHISPRODUCTYOURELINQUISHCONSIDERABLELEGALRIGHTS including any claim for compensation for damages. Therefore, be certain to read and understand the following terms and conditions before using the product. Use of this product will constitute consent to this agreement, and forfeiture of rights to all claims. If you do not consent to all the terms and conditions of this agreement, return the product for a refund. (Refer to the section “Return for Full Refund”.) 1. You agree that you, your descendants, legal proxies, successors, or TRANSFEREESWILLNOTRAISEPERMANENTVOLITIONALREQUESTFORANYSUITCLAIM implementation, redemption or similar action from Sena with regard to ANY OCCASION SUCH AS DIFlCULTY PAIN SUFFERING INCONVENIENCE LOSS injury, or death which may occur to you or a third party during the use of this product. 2. You must completely understand and accept all risks (including those occurring due to any careless behavior of yours or others) which may occur during the use of this product. 3. You are responsible for ensuring that your medical condition permits USAGEOFTHEPRODUCTANDTHATYOUAREINSUFlCIENTPHYSICALCONDITIONFOR using any device which can be used with it. In addition, you must ensure that the product does not limit your abilities and that you are able to use it safely.

5. You must read and understand the following warnings and alerts: ‡ Sena; together with employees, managers, partners, subsidiaries, REPRESENTATIVESAGENTSSUPPORTINGlRMSANDSUPPLIERSSOLESELLERS of Sena (collectively referred to as “the company”) recommend that, before using the product and similar devices of any brands including its derivative models, you collect any relevant information in advance ANDBEENTIRELYPREPAREDINTERMSOFWEATHERTRAFlCSITUATIONANDROAD conditions. ‡ 7HEN YOU USE THE PRODUCT WHILE YOU OPERATING ANY VEHICLE OR EQUIPMENTSUCHASMOTORCYCLESSCOOTERSMOPEDS!46SORQUAD bikes (hereinafter called as “transportation means”), you must take complete caution regardless of the location of such operation. ‡ Use of the product on the road may cause such risks as fracture, serious disability, or death. ‡ Risk factors, which may occur when you use the product, may be due to errors of the manufacturer, its agents, or third parties which are involved in the manufacturing. ‡ Risk factors, which may occur when you use the product, may be unforeseeable. Therefore, you must take full responsibility for any damage or loss caused by all risk factors which may occur when using the product. ‡ 7HENYOUUSETHEPRODUCTUSEGOODJUDGMENTNEVERUSEITUNDERTHE INmUENCEOFALCOHOL 6. You must read and completely understand all terms and conditions of legal rights and warnings that are involved in using the product. In addition, usage of the product constitutes acceptance of all terms and conditions regarding waiver of rights. Warranty Exclusions Reasons for Limited Liabilities )FYOUDONOTRETURNTHEPRODUCTAFTERPURCHASINGITYOURELINQUISHALLRIGHTS to liabilities, loss, claims, and claims for reimbursement of expenses (including attorney's fees). Therefore, Sena will not be liable for physical injury, death, or any loss or damage of transportation means, possessions, or assets which belong to you or third parties that may have occurred while you use the product. Further, Sena will not be liable for any substantial damage not related to the condition, environment, or malfunction of the product. All risks related with the operation of the product depend entirely on the user regardless of its use by the initial purchaser of a third party. Use of this product may violate local or national laws. In addition, be aware once again that correct and safe use of the product is entirely your responsibility. Limitation of Liability 4/4(%&5,,%84%.4!,,/7%$"9,!73%.!%8#,5$%3&/2)43%,& !.$)433500,)%23!.9,)!"),)497(%4(%2"!3%$).#/.42!#4/2 TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,

OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION 7)4( 4(% 3!,% ).34!,,!4)/. -!).4%.!.#% 53% 0%2&/2-!.#% FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT SENA’S OPTION. THIS $)3#,!)-%2/&,)!"),)49&/2$!-!'%37),,./4"%!&&%#4%$)&!.9 REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL COMPENSATION LIABILITIES OF SENA OR ITS SALES AGENTS SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY THE PURCHASER. Liabilities Disclaimer In addition to damages which may occur due to the use of the product, Sena will not be liable for damages of the product which occur due to the following events. ‡ In the event the product is misused or used for purposes other than its intended purposes. ‡ In the event the product is damaged because the user does not follow the content of the product manual. ‡ In the event the product is damaged because it has been left unattended or has undergone any other accident. ‡ In the event the product is damaged because the user has used any parts or software which are not provided by the manufacturer. ‡ In the event the product is damaged because the user has disassembled, REPAIREDORMODIlEDITINSUCHWAYASISNOTEXPLAINEDINTHEPRODUCT manual. ‡ In the event the product is damaged by a third party. ‡ )NTHEEVENTTHEPRODUCTISDAMAGEDDUETO!CTSOF'ODINCLUDINGlRE mOODEARTHQUAKESTORMHURRICANEOROTHERNATURALDISASTER  ‡ In the event the surface of the product is damaged by use. Warranty Service To obtain product warranty service, send the defective product, at your expense, to the manufacturer or the seller along with proof of purchase ARECEIPTTHATSHOWSTHEPURCHASEDATEAPRODUCTREGISTRATIONCERTIlCATE OFTHE7EBSITEANDOTHERRELEVANTINFORMATION 4AKENECESSARYMEASURES to protect the product. In order to get a refund or replacement, you must include the whole package as it was purchased. Free-of-charge Service Sena will provide free-of-charge repair or replacement service for the product when product defects occur within the scope of the product warranty during the warranty period.

Should you not agree to the terms and conditions explained above, you may return the product for a full refund. To get a refund, within 14 days from the purchase date you must return the product to the seller in such a condition as it was purchased. Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and conditions explained above, and Sena will not be liable for any claim for damages related with the product.