HP Integrity rx4640 Operation Manual

Operations Guide Regulatory Model Number: RSVLA-0201 Version 1.0 Manufacturing Part Number: rx4640_op April 2004 U.S.A. © Copyright 2003-2004 Hewlett-Packard Development Company, L.P..

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of Linus Torvalds. UNIX is a registered trademark of The Open Group. Windows is a registered trademark of Microsoft Corporation. Printed in the U.S.A. Reproduction, adaptation, or translation of this document without prior written permission is prohibited, except as allowed under the copyright laws. Related Documents. The HP Server Documentation CD-ROM has been provided with the server. It contains a documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Operations guides, which contain in-depth troubleshooting and installation information. The CD will autorun when you insert it into a Windows workstation, or, point your browser at the index.htm file located under the Start directory of the CD. All users, including UNIX/Linux, can access a manual set by viewing the directory manuals. The manuals are in Adobe Acrobat Reader (pdf) format. IMPORTANT The latest versions of these documents, and any updates to these documents, are posted under the appropriate server at http://docs.hp.com. Where to Get Help. For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to http://www.hp.com/support.

What’s in This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 HP Encourages Your Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Information to Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2. Controls, Ports, and Indicators Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Switch/Button and Front Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Additional Controls and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Hot-Plug Disk Drive Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 DVD–ROM/DVD-R/DVD-RW Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 QuickFind Diagnostic Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Power Supply Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Management Processor LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Locator LED and Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Gigabit Ethernet Card LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3. External Connectors Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Universal Serial Bus (USB) Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 VGA Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Management Processor LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Additional Ports on Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 4. Utilities Extensible Firmware Interface (EFI) Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 EFI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 EFI/POSSE Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 baud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 boottest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 cpuconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 errdump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 lanaddress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 monarch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 pdt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 sysmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Specifying SCSI Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Management Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Accessing the Management Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Management Processor Command Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Management Processor Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Reset BMC Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Configure Serial Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Certificate Generate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Console Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Command Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Connect to Service Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Display FRUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Disconnect Remote or LAN Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Front Panel Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 MP Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Display System ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Inactivity Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Configure LAN Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 LAN Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Return to Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Modem Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Modem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Configure Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Reset BMC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Reset System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Set Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Create Local Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Display Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Firmware Revision Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Transfer Of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Tell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Virtual Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Who . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Exit from MP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Management Processor Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Possible Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 The system will not power-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 The system will not boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 The system has intermittent failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 The system LED or Diagnostic LEDs are not on and no error messages appear.. . . . . . . . . . . . . . . . 72 Power goes off on the server and does not come back on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Troubleshooting Using LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Front Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 QuickFind Diagnostic Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 I/O Baseboard LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Troubleshooting Using Online Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Support Tools Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Event Monitoring Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Instant Support Enterprise Edition (ISEE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Troubleshooting Using Offline Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Offline Diagnostic Environment (ODE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 e-Diagtools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Management Processor (MP) Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Other Event Logs and General Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 6. Specifications Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Server Component Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 2-2. Accessing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Figure 2-3. Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Figure 2-4. Hot-Swap Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Figure 2-5. DVD–ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Figure 2-6. QuickFind Diagnostic Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 2-7. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Figure 2-8. Rack Mount and Pedestal Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Figure 2-9. Power Supply Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Figure 2-10. MP LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Figure 2-11. Core I/O LAN Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 3-1. Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 3-2. USB Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 3-3. Video Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Figure 3-4. Serial Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Figure 3-5. Management Processor Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Figure 3-6. LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Figure 3-7. SCSI Port, Ultra 3, 68-Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Figure 4-1. EFI Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 4-2. MP Welcome Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Figure 5-1. Front Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Figure 5-2. QuickFind Diagnostic Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Figure 5-3. I/O Baseboard LEDs, Buttons and Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Figure 5-4. Offline Diagnostic Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

This document describes how to operate and maintain your hp Integrity rx4640 Server, Regulatory Model Number: RSVLA-0201. The document printing date and part number indicate the document’s current edition. The printing date will change when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number will change when extensive changes are made. Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details. IMPORTANT The latest version of this document can be found online at http://docs.hp.com. What’s in This Document The hp Integrity rx4640 Operations Guide contains these chapters: • Chapter 2, “Controls, Ports, and Indicators.” Use this chapter to learn about the front panel controls, rear panel ports and connectors, and all system LED locations and functions. • Chapter 3, “External Connectors.” Use this chapter to learn about all external connectors, plugs, and their pinouts. • Chapter 4, “Utilities.” Use this chapter to learn how to navigate in the EFI and management processor environments. • Chapter 5, “Troubleshooting.” Use this chapter to learn how to perform minimal troubleshooting of your system • Chapter 6, “Specifications.” Use this chapter to learn the basic mechanical specifications of your HP Server. Typographical Conventions This document uses the following conventions. Title The title of a document or a CD. KeyCap The name of a keyboard key. Note that Return and Enter both refer to the same key. Emphasis Text that is emphasized. Bold Text that is strongly emphasized, such as the summary text in bulleted paragraphs. ComputerOut Text displayed by the computer. UserInput Commands and other text that you type. Command A command name or qualified command phrase.

Related Documents 10 Related Documents The HP Server Documentation CD-ROM has been provided with the server. It contains a documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Operations guides, which contain in-depth troubleshooting and installation information. The CD will autorun when you insert it into a Windows workstation, or, point your browser at the index.htm file located under the Start directory of the CD. All users, including UNIX/Linux, can access a complete manual set by viewing the directory manuals. The manuals are in Adobe Acrobat Reader (pdf) format. IMPORTANT The latest version of this document can be found online at http://docs.hp.com. HP Encourages Your Comments HP encourages your comments concerning this document. We are truly committed to providing documentation that meets your needs. Please send any comments by contacting us at http://docs.hp.com/assistance/index.html. Please include document title, manufacturing part number, and any comment, error found, or suggestion for improvement you have concerning this document. Where to Get Help For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to http://www.hp.com/support. For the latest information on HP-UX patches, check the HP IT Resource Center at http://itrc.hp.com. Information to Collect Before You Contact Support Before you contact HP support, you should: Step 1. Check information on troubleshooting and attempt to solve the problem. See the hp Integrity rx4640 Installation Guide. • Note failure symptoms and error indications (LEDs and messages) by checking the SEL and FPL logs. • Try to determine precisely what did or did not happen. Step 2. Collect the following information: • The model number of your server (for example, rx4640).

Where to Get Help 11 • The product number of your server. This can be found on the identification label, which is found at the front of the unit (typically A6837B A6838B, and so on). • The serial number of your server. This can be found on the identification label. Step 3. Become familiar with your system configuration: • Are you using the LAN, RS232, or web interface to monitor the server? • How many processors, DIMMs, and PCI cards have been installed? • What versions of processor, memory, and PCI cards are used and where are they installed? • What accessories are installed? Step 4. Determine the following: • Which firmware versions are in use? • When did the problem start? • Have recent changes been made to the system? • Which operating system and version is in use?

Introduction This chapter describes the controls, ports, and indicators found on the front panel, rear panel, and internal locations of the hp Integrity rx4640 Server. The hp Integrity rx4640 Server comes in either rack mount or pedestal configurations.

Front Panel 14 Front Panel The front panel of the hp Integrity rx4640 Server provide the controls and indicators commonly used for operation. Figure 2-1 Front View with Bezel Figure 2-2 Accessing the Control Panel Control Panel

Front Panel 15 Figure 2-3 Control Panel Table 2-1 Control Panel LED Definitions LED/ Button State Flash Rate Color Description System Running Steady Green Green: System normal—OS up and running System Booting Flashing at 0.5Hz Green Flashing Green: OS booting or at EFI System Attention Flashing at 1 Hz Yellow Flashing Yellow: Warning-system needs attention. Redundancy lost, component failure pending. System Fault Flashing at 2 Hz Red Flashing Red: Hard fault. system halted System Off Off N/A Off: System off Power On Steady Green Green: Power normal Power On Steady Yellow Flashing Yellow: Housekeeping voltage present Power Off Off Off Off: Power off Disk LED Flashing at rate of disk activity Green Flashing Green: Disk activity Thermal LED OK Steady Green Green: Thermal OK Thermal LED Warning Flashing at 1 Hz Yellow Flashing Yellow: Thermal warning Locator LED/Button Flashing at 1 Hz Blue Flashing Blue: System locator LED may be remotely or locally activated/deactivated Power LED Power Button TOC/NMI Button System LED Disk LED Thermal LED Locator Button/LED

Additional Controls and Indicators 16 Switch/Button and Front Control Panel LED Definitions Additional Controls and Indicators Storage devices have additional LEDs showing their status. Hot-Plug Disk Drive Indicators The hot-swap disk drives have two LEDs per drive, as described below. • Drive Status LED - The drive status LED is tri-color and may display green, amber, or yellow at any given time. These colors indicate a normal, warning, or failure condition. • Drive Activity LED - The drive activity LED is green and indicates disk drive activity. This LED is controlled by the disk drive directly and turns on when a drive is accessed. Figure 2-4 Hot-Swap Disk Drive LED Indicators Table 2-2 Switch/Button LED Definitions Button/Switch Description Power Button The power switch turns the HP Server power on or off. If sleep states are available, it also transitions between power-on and sleep states. Sleep states are NOS dependent and only available if your NOS supports power management based on the ACPI (Advanced Configuration and Power Interface) standard. NMI Button (Paper clip may be used to depress button.) Press the nonmaskable interrupt (NMI) switch before restarting the system after a hung condition occurs. NMI provides crash dump capture capability. Obtain a system hardware status dump to use in root cause analysis and debugging. Table 2-3 Hot-Swap Disk Drive LED Definitions LED Description Activity LED Flashing green Drive access under hard drive control. Status LED Activity LED

Additional Controls and Indicators 17 DVD–ROM/DVD-R/DVD-RW Drives The HP Server is delivered with one DVD-ROM drive (DVD-R and DVD-RW optional). Each of these devices has one activity LED. Figure 2-5 DVD–ROM Drive QuickFind Diagnostic Panel The QuickFind diagnostic panel has 27 single color LEDs and one multi-color LED for temperature. The LEDs are normally off. The appropriate LED is turned on when an error is detected or a replacement part is required. Status LED Solid Amber Amber Green Blank Drive fault. Missing management board or jumper cable. For all HDD on SCSI bus A and/or B. Drive/Slot normal (drive present). Pass through mode. Table 2-4 DVD Drive LED Definitions LED Description Activity LED Flashing green Drive access under hard drive control. Table 2-3 Hot-Swap Disk Drive LED Definitions (Continued) LED Description Eject Button Activity LED Emergency Eject

Additional Controls and Indicators 18 Accessing the QuickFind Diagnostic Panel You can access the QuickFind diagnostic panel by removing the top cover (refer to the hp Integrity rx4640 Installation Guide). You can use the QuickFind diagnostic panel as an aid in troubleshooting. For a complete description of QuickFind diagnostic LED states, see the hp Integrity rx4640 Installation Guide. Figure 2-6 QuickFind Diagnostic Panel Table 2-5 QuickFind Diagnostic Panel LEDs Item LED 0 LED 1 LED 2 LED 3 Details Processor Socket 0 Socket 1 Socket 2 Socket3 If the System LED (on front panel) is in the attention or fault state and the processor LED is lit, then the processor or voltage regulator has failed—the processor module in the specified socket needs to be replaced. If the thermal LED is in the warning or critical state and the processor LED is lit, then the processor exceeded the warning or critical level.

Additional Controls and Indicators 19 Subsystem CPU board Memory board I/O board n/a A soldered voltage regulator has failed—the specified board must be replaced. I/O VRM 12 volt 5 volt 3 volt n/a A plug-in voltage regulator has failed—specific VRM must be replaced. CPU VRM n/a n/a n/a n/a n/a Fan Module 0 1 2 n/a One or both fans in a fan module has failed—the module must be replaced. Fan 2 is in front of the power supplies. Memory Bank X (0-7) DIMM xA DIMM xB DIMM xC DIMM xD The specified DIMM has failed—the DIMM must be replaced. If all the LEDs for a rank (0-7) are lit and the Memory Config Error LED is lit then the DIMMs in the specified rank are mismatched—replace mismatched DIMM. Check Power Supply n/a n/a n/a One of the power supply or power supply fans has failed—replace the power supply. The faulty power supply LED (located on power supply) will be lit. Memory Config Error n/a n/a n/a The DIMMs in a rank are mismatched. All the DIMMs in the specified rank (0-7) will be lit. Processor Config Error n/a n/a n/a The processors are mismatched—replace mismatched processor. Missing Component n/a n/a n/a A required component(s) is not installed in the system and thus preventing power up. System Temp n/a n/a n/a The internal temperature of the server has exceeded the warning or critical level. Check Event Log n/a n/a n/a An event has occurred that requires attention. Table 2-5 QuickFind Diagnostic Panel LEDs (Continued) Item LED 0 LED 1 LED 2 LED 3 Details

Additional Controls and Indicators 20 I/O Baseboard LED Indicators Various LEDs, sensors, reset, and attention buttons are found on the I/O baseboard. Figure 2-7 I/O Baseboard LEDs, Buttons, and Sensors Table 2-6 I/O Baseboard LEDs, Buttons, and Sensors LED/Button Color Status Condition 12V VRM Power LED Green On 12V VRM is functioning. 5V VRM Power LED Green On 5V VRM is functioning. PCI Attention LED 6X PCI Attention Button (Doorbell) 6X PCI Power LED 6X PCI Attention LED 6X 3.3VSB Power LED BMC Reset Button 12V VRM LED 3.3V VRM LED Locator Button/LED 5V VRM LED MP Soft Reset Button MP Self-Test LED MP Heartbeat LED BMC Heartbeat LED Battery

Rear Panel 21 Rear Panel The HP Server rear panel includes communication ports, I/O ports, AC power connectors, two power supply bays, attention LED indicators for the hot-plug PCI boards, and the locator LED/button. LEDs located on the rear panel of the HP Server signal the operational status of: • Power supplies • Management processor LAN • 2 Port Gigabit Ethernet card LAN 3.3V VRM Power LED Green On 3.3V VRM is functioning. MP Heartbeat Green Blinking The management processor is functioning correctly. MP Self Test LED Amber On Off The management processor is executing the internal self test. The management processor has passed the internal self test. BMC Heartbeat Green Blinking The baseboard management controller is functioning correctly. 3.3VSB Power LED Green On Standby power is available. MP Soft Reset Button N/A Press Resets the management processor values. Table 2-6 I/O Baseboard LEDs, Buttons, and Sensors (Continued) LED/Button Color Status Condition

Rear Panel 22 • PCI slots 3-8 Figure 2-8 Rack Mount and Pedestal Rear View Gigabit Ethernet LAN LEDs MP LAN LEDs 6 PCI Attention LEDs Locator Button/LED

Rear Panel 23 Power Supply Status LEDs Each 200-240 VAC power supply unit has three status LEDs located on the power supply rear side. Consolidated status of all power supplies is reported by the front control panel by the power status LED. Figure 2-9 Power Supply Status LED Table 2-7 Power Supply Status LED Power LED-Green Predict Fail LED-Amber Fail LED-Amber Status Off Off Off No AC power applied to all PSUs. Off Off On No AC power applied to this PSU only. Blinking Off Off AC present/standby outputs on. On Off Off PSU DC outputs on and OK. Off Off On Power supply failure. On Blinking Off Predictive failure—PSU about to fail because of poorly performing fan. On Off Blinking Current limit on 48 VDC output. Predict Fail LED-Amber Power LED-Green Fail LED-Amber

Rear Panel 24 Management Processor LAN LEDs The internal management processor (MP) LAN uses an RJ-45 type connector. This connector has two LEDs (LAN link and LAN activity) that signal status and activity. Figure 2-10 MP LAN LEDs Locator LED and Button An LED and button is provided on the rear panel of the server. Another single blue LED and button is on the front control panel that enables/disables the locator function. See Figure 2-10, “MP LAN LEDs.” Table 2-8 MP LED Status Descriptions LED Condition Status 10M amber On Linked at 10MBps—no activity 10M amber Blinking Linked at 10MBps—activity present 100M green On Linked at 100MBps—no activity 100M green Blinking Linked at 100MBps—activity present 10M Link/Activity, Amber LED 100M Link/Activity, Green LED Locator Button and LED USB Ports

Rear Panel 25 Gigabit Ethernet Card LAN LEDs (Core I/O) The 2-Port core I/O Gigabit Ethernet card uses an RJ-45 LAN connector. This connector has 4 LEDs (3 LAN link and 1 LAN activity) that signal link speed and activity. Figure 2-11 Core I/O LAN Port LEDs Table 2-9 Core LED Status Descriptions LED Condition Status Activity Green—on Linked—no activity Activity Green—off No link Activity Green—blinking Linked—activity present 1000 Green—on Link speed—1000 MBps 100 Green—on Link speed—100 MBps 10 Green—on Link speed—10 MBps RJ-45 Connector 1000 100 Activity 10

Host Bus Adapter card in slot 1 and the Gigabit Ethernet card in slot 2 are factory installed. Figure 3-1 Rear View Universal Serial Bus (USB) Ports Figure 3-2 USB Port Connector Table 3-1 USB Pinouts Pin Number Signal Description 1 +5VDC 2 MR HBA, Ultra 3 SCSI, 68 Pin Gigabit Ethernet LAN Port 3 Serial Ports VGA Port Management Processor LAN Port USB Ports Local Ax Remote 1 2 3 4 1 2 3 4

3 PR 4 Ground Table 3-2 Video Connector Pinouts Pin Number Signal Description Pin Number Signal Description 1 Red 9 +5VDC 2 Green 10 Sync return (ground) 3 Blue 11 Not used 4 Not used 12 Monitor ID bit 1 5 Video Self Test (ground) 13 Horizontal sync (+) 6 Red return (ground) 14 Vertical sync (-) 7 Green return (ground) 15 Video ID bit 2 8 Blue return (ground) Table 3-1 USB Pinouts (Continued) Pin Number Signal Description

Management Processor LAN Port Figure 3-5 Management Processor Port Table 3-3 Serial Port Pinouts Pin Number Signal Description 1 Data carrier detect 2 Receive data 3 Transmit data 4 Data Term ready 5 Ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator Table 3-4 Management Processor LAN Port Pinouts Pin Number Signal Description 1 TXP 2 TXN 3 RXP 5 4 3 2 1 9 8 7 6 Green 1 Yellow 8

Gigabit Ethernet (LAN) Port Figure 3-6 LAN Port 4 Not used 5 Not used 6 RXN 7 Not used 8 Not used Table 3-5 LAN Port Pinouts Pin Number Signal Description 1 RXP 2 RXN 3 TXP 4 Not used 5 Not used 6 TXN 7 Not used 8 Not used Table 3-4 Management Processor LAN Port Pinouts (Continued) Pin Number Signal Description 1 8

Two Ultra 3, 68-pin SCSI connectors are located on the host bus adapter (HBA) located in PCI slot 1. The upper connector supports SCSI channel A and the lower connector supports SCSI channel B. Figure 3-7 SCSI Port, Ultra 3, 68-Pin Table 3-6 SCSI Port Pinouts Pin Number Signal Description Pin Number Signal Description 1 S1 (+DB 12) 35 S35 (-DB 12) 2 S2 (+DB 13) 36 S36 (-DB 13) 3 S3 (+DB 14) 37 S37 (-DB 14) 4 S4 (+DB 15) 38 S38 (-DB 15) 5 S5 (+DB P1) 39 S39 (-DB P1) 6 S6 (+DB 0) 40 S40 (-DB 0) 7 S7 (+DB 1) 41 S41 (-DB 1) 8 S8 (+DB 2) 42 S42 (-DB 2) 9 S9 (DB 3) 43 S43 (-DB 3) 10 S10 (+DB 4) 44 S44 (-DB 4) 11 S11 (+DB5) 45 S45 (-DB 5) 12 S12 (+DB 6) 46 S46 (-DB 6) 13 S13 (+DB 7) 47 S47 (-DB 7) 14 S14 (+DB P) 48 S48 (-DB P) 15 S15 49 S49 16 S16 (DIFFSENS) 50 S50 17 S17 (TERMPWR) 51 S51 (TERMPWR) 18 S18 (TERMPWR) 52 S52 (TERMPWR) 19 S19 (RESERVED) 53 S53 (RESERVED) 20 S20 54 S54 35 1 68 34

65 S65 (-DB 8) 32 S32 (+DB 9) 66 S66 (-DB 9) 33 S33 (DB 10) 67 S67 (-DB 10) 34 S34 (DB 11) 68 S68 (-DB 11) Table 3-6 SCSI Port Pinouts (Continued) Pin Number Signal Description Pin Number Signal Description

EFI (Extensible Firmware Interface) is an OS and platform-independent boot and preboot interface. EFI lies between the OS and platform firmware, allowing the OS to boot without having details about the underlying hardware and firmware. EFI supports boot devices; uses a flat memory model; and hides platform and firmware details from the OS. NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities found in PA-RISC based systems, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware. EFI allows the selection of any EFI OS loader from any boot medium that is supported by EFI boot services. An EFI OS loader supports multiple options on the user interface. EFI supports booting from media that contain an EFI OS loader or an EFI-defined System Partition. An EFI-defined System Partition is required by EFI to boot from a block device. Figure 4-1 EFI Boot Sequence EFI Driver EFI Application EFI Bootcode OS Loader Retry FAILURE EFI API Platform Init EFI Image Load EFI OS Loader Load Boot Services Terminate Standard firmware platform initialization Drivers and application loaded iteratively Boot from ordered list of EFIOS loaders Operation handed off to OS Loader API specified Value add implementation Boot manager EFI transfers

34 The EFI boot manager loads EFI applications (including OS first stage loader) and EFI drivers from an EFI-defined file system or image loading service. NVRAM variables point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application. EFI variables provides system firmware a boot menu that points to all the operating systems, even multiple versions of the same operating systems. The EFI boot manager allows you to control the server’s booting environment. Depending on how you have configured the boot options, after the server is powered up the boot manager presents you with different ways to bring up the system. For example, you can boot to the EFI shell, to an operating system located on the network or residing on media in the server, or the Boot Maintenance menu. • Boot from a File—Automatically adds EFI applications as boot options or allows you to boot from a specific file. When you choose this option, the system searches for an EFI directory. If the EFI directory is found, then it looks in each of the subdirectories below EFI. In each of those subdirectories, it looks for the first file that is an executable EFI application. Each of the EFI applications that meet this criterion can be automatically added as a boot option. In addition, legacy boot options for A: and C: are also added if those devices are present. You can also launch a specific application without adding it as a boot option. In this case the EFI boot manager searches the root directories and the \EFI\TOOLS directories of all of the EFI system partitions present in the system for the specified EFI application. • Add a Boot Option—Adds a boot option to the EFI boot manager. You specify the option by providing the name of the EFI application. Along with the name you can also provide either ASCII or UNICODE arguments the file might use. Given the EFI application name and any options, the EFI boot manager searches for the executable file in the same directories as described in “Boot from a File” option. When the file is found, it is executed. • Delete Boot Options—Deletes a specific boot option or all boot options • Change Boot Order—Controls the relative order in which the EFI boot manager attempts boot options. For help on the control key sequences you need for this option, refer to the help menu. • Manage BootNext Setting—Selects a boot option to use one time (the next boot operation) • Set Automatic Boot Timeout—Defines the value in seconds that pass before the system automatically boots without user intervention. Setting this value to zero disables the timeout feature. • Exit—Returns control to the EFI boot manager main menu. This displays the active boot devices, including a possible integrated shell (if the implementation is so constructed). EFI Commands Table 4-1 lists EFI commands for the hp Integrity rx4640 Server. The equivalent BCH commands found in PA-RISC based systems are also listed. Table 4-1 EFI Commands EFI Shell Command BCH Command Equivalent BCH Command Parameters Definition These commands are found in all other menus info boot Boot [PRI|HAA|ALT|] Boot from specified path help HElp [|] Display help for specified command or menu

35 reset RESET Reset the system (to allow reconfiguration of complex exit (at EFI shell) MAin Return to the main menu MAin EFI boot manager “change boot order” PAth [PRI|HAA|ALT|CON|KEY| ] Display or modify a path bcfg SEArch [ALL] Search for boot devices bcfg SEArch [DIsplay|IPL] [] Search for boot devices many commands offer a [-b] parameter to cause 25 line breaks ScRoll [ON|OFF] Display or change scrolling capability COnfiguration autoboot AUto [BOot|SEarch|STart] [ON|OFF] Display or set the auto start flag info boot BootID [[]] Display or set processor boot identifier EFI boot manager Boot info Display boot-related information autoboot BootTimer [0-200] Seconds allowed for boot attempt cpuconfig CPUconfig [][ON|OFF]] Config/deconfig processor boottest FastBoot [ON|OFF] or [test] [RUN|SKIP] Display or set boot tests execution date Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the date time Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the real time clock INformation info all ALL Display all system information info boot BootINfo Display boot-releated information Table 4-1 EFI Commands (Continued) EFI Shell Command BCH Command Equivalent BCH Command Parameters Definition

36 info cpu CAche Display cache information info chiprev ChipRevisions Display revision number of major VLSI MP command FRU Display FRU information info fw FwrVersion Display firmware version for PDC, ICM, and complex info io IO Display firmware version for PDC, ICM, and complex LanAddress LanAddress Display core LAN station address info mem Memory Display memory information info cpu PRocessor Display processor information SERvice errdump clear CLEARPIM Clear (zero) the contents of PIM mm MemRead [] [] Read memory locations scope of page deallocation PDT PDT Display or clear the page deallocation table errdump mca errdump cmc errdump init PIM [] [HPMC|LPMC|TOC|ASIC]] Display PIM information (processor internal memory) Table 4-1 EFI Commands (Continued) EFI Shell Command BCH Command Equivalent BCH Command Parameters Definition

NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. help Provides information on the EFI shell commands. It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI. Syntax help [-b] help [-b] help [-b] bch Parameters -b Enable page breaking category Category of commands to view help on commands cmd Shell command name on which to provide verbose information bch Display the list of BCH commands and their corresponding EFI bchmenu BCH menu name taken from the top level of the BCH menu bchcmd BCH command on which to display information Operation If help is invoked with no parameters, it displays a list of shell command categories. To list all of the commands within a category, the user should type help (see examples). If invoked with the -b switch, any output longer than one page pauses after each page is displayed. If a shell command name is used as a parameter, verbose help is displayed for that command. If help is invoked with the bch option, it displays a list of BCH commands and their corresponding EFI/POSSE commands. It instructs the user to repeat the command line followed by a menu name for more information on that menu. If help is invoked followed by bch and a menu name, it displays a list of commands that appear under that BCH menu. The user may then invoke help followed by bch, the menu name, and a BCH command name to display information on that command. This would point the user to the command that has taken the place of that BCH functionality, or will inform the user that the functionality no longer exists. As a shortcut, the user may enter help followed by bch and a BCH command name to go straight to that command. Example 4-1 help Command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization

that class Type "help" followed by command name for full documentation Example 4-2 help configuration Command Shell> help configuration Configuration commands: cpuconfig -- Deconfigure or reconfigure cpus date -- Display or set date err -- Display or set error level esiproc -- Make an ESI call errdump -- View/Clear logs info -- Display hardware information monarch -- View or set the monarch processor palproc -- Make a PAL call salproc -- Make a SAL call time -- Display or set time ver -- Displays version info Type "help" followed by command name for full documentationon that command. Type "help -a" to display a list of all commands. Example 4-3 help cpuconfig Command Shell> help cpuconfig CPUCONFIG [cpu] [on|off] cpu Specifies which cpu to configure on|off Specifies to configure or deconfigure a cpu Notes: 1. Cpu status will not change until next boot Examples: * To deconfigure CPU 0 fs0:\> cpuconfig 0 off CPU will be deconfigured on the next boot * To display configuration status of cpus fs0:\> cpuconfig Example 4-4 help bch Command COnfiguration help bch co INformation help bch in PAth help bch pa ScRool help bch sr SEArch help bch sea SERvice help bch ser BOot help bch bo HElp help bch he RESET help bch reset MAin help bch ma For more help on one of the commands above, at the prompt type: help bch COMMAND

Syntax baud Parameters 0 through the total number of UARTS minus one baud rate. Operation This command is used to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of PDH space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot. System default is 9600 baud. Other Communication parameters are listed in Table 4-2. boottest Interacts with the speedy boot variable allowing it to be set appropriately. Syntax boottest Displays status of all speedy boot bits boottest on Run all tests (for a normal boot time) boottest off Skip all tests (for a faster boot time) boottest [test] Displays status of specific Speedy Boot bit boottest [test] [on|off] Sets or clears a specific Speedy Boot bit Parameters [test] Each test can be set or cleared: booting_valid Enable/disable system firmware response to BOOTING bit. If OS Speedy Boot aware set to on. early_cpu Enable/disable early CPU selftests. late_cpu Enable/disable late CPU selftests. platform Enable/disable system board hardware tests. chipset Enable/disable CEC tests. Table 4-2 Communications Parameters Parameter Value RECEIVE_FIFO_DEPTH 1 TIMEOUT 1000000 PARITY No parity DATA_BITS 8 STOP_BITS 1 CONTROL_MASK 0

mem_init Enable/disable memory initialization. mem_test Enable/disable full destructive memory tests. Example 4-5 boottest Command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example 4-6 boottest early_cpu off Command Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test cpuconfig Displays the config/deconfig state of processors in the system and allows the user to configure or reconfigure processors. Syntax cpuconfig Parameters specify a processor state to set the processor to Operation Issuing cpuconfig with no parameters displays the config/deconfig status of all processors. A user can reconfigure CPUs by specifying a CPU number and a state (on or off). If a valid state is entered and is different from the current state of a CPU, its status changes on the next boot. The last remaining configured CPU in a system cannot be deconfigured. Example 4-7 cpuconfig Command Shell> cpuconfig PROCESSOR INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor

Shell> cpuconfig 2 off CPU will be deconfigured on next boot. Shell> cpuconfig PROCESSOR INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State --- ------- --------- ---- ----- ------ ---- ---------- 0 1 1 GHz 3 MB None 1F/00 B2 Active 1 1 1 GHz 3 MB None 1F/00 B2 Active 2 1 1 GHz 3 MB None 1F/00 B2 Sched Deconf 3 1 1 GHz 3 MB None 1F/00 B2 Active default Allows the user to restore NVM to default values and clear NVM storage values. Syntax default [efi|sal] default clear [bmc|efi|sal] Parameters clear clears NVM storage values Operation Default sets NVM and Stable Store values to predefined default values. To the normal user only a subset of values are available for default. Executing “default clear” resets the system. errdump Displays the contents of processor internal memory logged on the first MCA for all processors present in the system. Syntax errdump [mca | cpe | cmc | init | la | clear] Parameters mca dumps the Machine Check Abort error log cpe dumps the Corrected Platform Error log cmc dumps the Corrected Machine Check log init dumps the Initialization log la dumps the Logic Analyzer log clear erases all of the logs (mca, cpe, cmc, init, la)

-n to the clear parameter disables the confirmation prompt. (The errdump command can also be accessed via the System Configuration menu.) info Allows the user to display most system information. Syntax info [ -b] [target] Parameters target: valid targets are: all display everything cpu display information on cpus cache display information on cache mem display information on memory io display information on io boot display boot-related information chiprev display information on chip revisions fw display firmware version information sys display system information warning display warning and stop boot information Example 4-9 info -b all Command Shell> info -b all PROCESSOR INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State ---- ------- -------- ------ ------ ------- ---- ------- - 0 1 1 GHz 3 MB None 1F/01 B2 Active 1 1 1 GHz 3 MB None 1F/01 B2 Active 2 1 1 GHz 3 MB None 1F/01 B2 Sched Deconf 3 1 1 GHz 3 MB None 1F/01 B2 Active MEMORY INFORMATION Extender 0: --- DIMM A ----- ---- DIMM B ----- ----DIMM C ----- ---- DIMM D ----- DIMM Current DIMM Current DIMM Current DIMM Current --- ------ ---------- ------ ----------- ------ ---------- ----- ------------- 0 256 MB Active 256 MB Active 256 MB Active 256 MB Active 1 ---- ---- ---- ---- 2 ---- ---- ---- ---- 3 ---- ---- ---- ---- 4 ---- ---- ---- ---- 5 ---- ---- ---- ---- Extender 1: --- DIMM A ----- ---- DIMM B ----- ----DIMM C ----- ---- DIMM D ----- DIMM Current DIMM Current DIMM Current DIMM Current --- ------ ---------- ------ ----------- ------ ---------- ----- ------------- 0 256 MB Active 256 MB Active 256 MB Active 256 MB Active 1 ---- ---- ---- ---- 2 ---- ---- ---- ---- 3 ---- ---- ---- ----

Installed Memory : 1024 MB I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ---- ---------- -------------------------------------------------------------------------------- 1 HARDDRIVE Acpi(HWP0002,0)/Pci(2|0)/Scsi(Puno,Luno)/HD(Part1,Sig3D1F1 86A-846F-11D1-FB49BB94A768) 2 HARDDRIVE Acpi(HWP0002,0)/Pci(2|0)/Scsi(Pun2,Luno)/HD(Part1,Sig965900000 3 CDROM Acpi(HWP0002,0)/Pci(2|1)/Scsi(Pun4,Luno)/CDROM(Entry0) 4 HARDDRIVE Acpi(HWP0002,100)/Pci(1|0)/Pci(1|1)Scsi(Pun2,Luno)/HD(Part2,SigA45AC380-2588 -11D6-B48C-806D6172696F) 5 HARDDRIVE Acpi(HWP0002,100)/Pci(1|0)/Pci(1|1)/Scsi(Pun2,Luno)/HD(Part2,Sig9C82CD80-70D 2-4E88-A374-B029EBF1D8E4) Seg Bus Dev Fnc Vendor Device Slot # # # # ID ID # Path --- --- --- --- ------ ------- ---- ------------- 00 00 01 00 0x103C 0x1290 01 Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x103C 0x1048 01 Acpi(HWP0002,0)/Pci(1|1) 00 00 02 00 0x1000 0x000B 01 Acpi(HWP0002,0)/Pci(2|0) 00 00 02 01 0x1000 0x000B 01 Acpi(HWP0002,0)/Pci(2|1) 00 00 04 00 0x1011 0x0026 02 Acpi(HWP0002,0)/Pci(4|0) 00 01 04 00 0x1033 0x0035 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(4|0) 00 01 04 01 0x1033 0x0035 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(4|1) 00 01 04 02 0x1033 0x00E0 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(4|2) 00 01 05 00 0x1002 0x5159 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(5|0) 00 20 01 00 0x1014 0x01A7 03 Acpi(HWP0002,100)/Pci(1|0) 00 21 01 00 0x1000 0x0021 03 Acpi(HWP0002,100)/Pci(1|0)/Pci(1|0) 00 21 01 01 0x1000 0x0021 03 Acpi(HWP0002,100)/Pci(1|0)/Pci(1|1) 00 21 04 00 0x14E4 0x1645 03 Acpi(HWP0002,100)/Pci(1|0)/Pci(4|0) BOOT INFORMATION Monarch CPU : Current Preferred Monarch Monarch Possible Warnings ------- ------- ------------------ 0 0 AutoBoot : ON - Timeout is : 7 sev Boottest : OS is not speedy boot aware Selftest Setting --------- -------------------- early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN Address Information : Lan Address Path ------------- --------------------- *Mac(00306E05B950) Acpi(HWP0002,100)/Pci(1|0)/Pci(4|0)/Mac(00306E05B950 AWARE INFORMATION verscode : 00.00 xxx datecode : xxxx built with : xxxxxxx Firmware Revision : 2.01 (xxxx) PAL_A Revision : 7.31

: 7.31 SAL_A Revision : 7.41 SAL_B Revision : 7.31 EFI Spec Revision : 7.41 EFI INTEL Drop Revision : 7.31 EFI Build Revision : 7.41 POSSE Revision : 7.31 ACPI Revision : 7.41 BMC Revision : 7.31 IPMI Revision : 7.41 SMBIOS Revision : 7.31 Management Processor Revision : 7.41 WARNING AND STOP BOOT INFORMATION Warning [52] : A ROM revision is inconsistant with FIT or REVBLOCK CHIP REVISION INFORMATION : CHIP Logical Device Chip Type ID ID Revision ------------- ------- ------- --------- Memory Controller 0 122b 0022 Root Bridge 0 1229 0022 Host Bridge 0000 122e 0022 Host Bridge 0001 122e 0022 Host Bridge 0002 122e 0022 Host Bridge 0003 122e 0022 Host Bridge 0004 122e 0022 Hot Plug Controller 0 0 0110 Host Bridge 0005 122e 0022 Host Bridge 0006 122e 0022 Hot Plug Controller 0 0 0110 Host Bridge 7 0 0110 Hot Plug Controller 0 0 0110 Other Bridge 0 0 0002 Other Bridge 0 0 0007 Baseboard MC 0 0 0130 Example 4-10 info cpu Command Shell> info cpu PROCESSOR INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State --- ------- --------- ------ ------ ------- ---- ------------ 0 1 1 GHz 3 MB None 1F/01 B2 Active 1 1 1 GHz 3 MB None 1F/01 B2 Active 2 1 1 GHz 3 MB None 1F/01 B2 Sched Deconf 3 1 1 GHz 3 MB None 1F/01 B2 Active Example 4-11 info mem Command Shell> info mem MEMORY INFORMATION Extender 0: --- DIMM A ----- ---- DIMM B ----- ----DIMM C ----- ---- DIMM D ----- DIMM Current DIMM Current DIMM Current DIMM Current --- ------ ---------- ------ ----------- ------ ---------- ----- ------------- 0 256 MB Active 256 MB Active 256 MB Active 256 MB Active 1 ---- ---- ---- ----

---- DIMM B ----- ----DIMM C ----- ---- DIMM D ----- DIMM Current DIMM Current DIMM Current DIMM Current --- ------ ---------- ------ ----------- ------ ---------- ----- ------------- 0 256 MB Active 256 MB Active 256 MB Active 256 MB Active 1 ---- ---- ---- ---- 2 ---- ---- ---- ---- 3 ---- ---- ---- ---- 4 ---- ---- ---- ---- 5 ---- ---- ---- ---- Active Memory : 1024 MB Installed Memory : 1024 MB Example 4-12 info io Command Shell> info io BOOTABLE DEVICES Order Media Type Path ----- ---------- ------------------------------------------------------------------------- 1 HARDDRIVE Acpi(HWP0002,0)/Pci(2|0)/Scsi(Pun0,Lun0)/HD(Part1, Sig3D1F186A-846F-11D1-8780-FB49BB94A768) 2 HARDDRIVE Acpi(HWP0002,0)/Pci(2|0)/Scsi(Pun2,Lun0)/HD(Part1,Sig9659000) 3 CDROM Acpi(HWP0002,0)/Pci(2|1)/Scsi(Pun4,Lun0)/CDROM(Entry0) 4 HARDDRIVE Acpi(HWP0002,100)/Pci(1|0)/Pci(1|1)/Scsi(Pun2,Lun0)/HD(Part1, SigA45AC380-2588-11D6-B48C-806D6172696F) 5 HARDDRIVE Acpi(HWP0002,100)/Pci(1|0)/Pci(1|1)/Scsi(Pun2,Lun0)/HD(Part1, Sig9C82CD80-70D2-4E88-A374-B029EBF1D8E4) Seg Bus Dev Fnc Vendor Device Slot # # # # ID ID # Path --- --- --- --- -------- ------- --- ---------- 00 00 01 00 0x103C 0x1290 01 Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x103C 0x1048 01 Acpi(HWP0002,0)/Pci(1|1) 00 00 02 00 0x1000 0x000B 01 Acpi(HWP0002,0)/Pci(2|0) 00 00 02 01 0x1000 0x000B 01 Acpi(HWP0002,0)/Pci(2|1) 00 00 04 00 0x1011 0x0026 02 Acpi(HWP0002,0)/Pci(4|0) 00 01 04 00 0x1033 0x0035 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(4|0) 00 01 04 01 0x1033 0x0035 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(4|1) 00 01 04 02 0x1033 0x00E0 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(4|2) 00 01 05 00 0x1002 0x5159 02 Acpi(HWP0002,0)/Pci(4|0)/Pci(5|0) 00 20 01 00 0x1014 0x01A7 03 Acpi(HWP0002,0)/Pci(1|0) 00 21 01 00 0x1000 0x0021 03 Acpi(HWP0002,100)/Pci(1|0)/Pci(1|0) 00 21 01 01 0x1000 0x0021 03 Acpi(HWP0002,100)/Pci(1|1)/Pci(1|1) 00 21 04 00 0x14E4 0x1645 03 Acpi(HWP0002,100)/Pci(1|0)/Pci(4|0) Example 4-13 info boot Command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- --------- ------------------ 0 0 AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable

Selftest Setting ---------- -------------- early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN AddressInformation: LAN Address Path ------------------- -------------- *Mac(00306E05B950) Acpi(HWP0002,100)/Pci(1|0)/Pci(4|0)/Mac(00306E05B950B) lanaddress Allows the user to display the core I/O MAC address. Syntax: lanaddress Parameters none Example 4-14 lanaddress Command Shell> lanaddress LAN Address Information LAN ADDRESS Path ------------------ -------------------------- *Mac(00306E05B950) Acpi(HWP0002,100)/Pci(1|0)/Pci(4|0)/Mac(00306E05B950) monarch Displays or modifies the ID of the bootstrap processor. The preferred monarch number is stored in NVM. Syntax monarch Parameters specifies a cpu Operation If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot.

| Processor -----------------+----------- current status | 0 next boot status | 0 To set the monarch processor to 1: fs0 :\ monarch 1 | Processor -----------------+----------- current status | 0 next boot status | 1 pdt Displays or clears the contents of the Page Deallocation Table. Syntax pdt (clear) Parameters clears the pdt Operation With no options specified, the command displays the PDT information for the system. The PDT is cleared and a reboot is required for memory reallocation and safe booting. Example 4-16 pdt Command Shell> pdt PDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: 50 Number of used entries in PDT: 0 Number of free entries in PDT: 50 Number of single-bit entries in PDT: 0 Number of multi-bit entries in PDT: 0 Address of first multi-bit error: x0000000000000000 Example 4-17 pdt clear Command Shell> pdt clear Are you sure you want to clear the PDT? [y/N] y Shell> Shell> pdt PDT Information Last Clear time: 10/21/01 5:00p

50 Number of used entries in PDT: 0 Number of free entries in PDT: 50 Number of single-bit entries in PDT: 0 Number of multi-bit entries in PDT: 0 Address of first multi-bit error: 0x0000000000000000 sysmode Display or modify the system mode. Syntax sysmode Parameters sets system mode to normal sets system mode to admin sets system mode to service Operation If specified alone, sysmode displays the system mode. If a mode is specified as a parameter, then the system mode is changed. This new mode takes effect immediately. The system mode is retained on successive boots. Interaction with sysmode in a variety of scenarios is outlined below. Example 4-18 sysmode Command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode. Shell> sysmode normal You are now in normal mode

49 Specifying SCSI Parameters The following SCSI parameters may be configured for the SCSI board: • SCSI ID (SCSI initiator ID) • Maximum data transfer rate (SCSI rate) • Bus width • Whether the HBA is bootable (driver support) • Avoid bus resets (secondary cluster server) Using the SCSI Setup Utility Step 1. At the EFI shell prompt, type this command to map the parameters for all PCI cards installed in the system: info io A list of all the devices that are installed in the hp Integrity rx4640 Server and managed by EFI drivers is displayed. The output may look like this: Seg Bus Dev Fnc Vendor Device Slot # # # # ID ID # Path --- --- --- --- ------ ------ --- ----------- 00 20 02 00 0x14E4 0x1645 XX Acpi(HWP0002,100)/Pci(2|0) 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2) 00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0) 00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0) 00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0) 00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1) 00 40 01 00 0x1000 0x0021 03 Acpi(HWP0002,200)/Pci(1|0) 00 40 01 01 0x1000 0x0021 03 Acpi(HWP0002,200)/Pci(1|1) 00 60 01 00 0x1000 0x0021 02 Acpi(HWP0002,300)/Pci(1|0) 00 60 01 01 0x1000 0x0021 02 Acpi(HWP0002,300)/Pci(1|1) 00 80 01 00 0x8086 0x1229 01 Acpi(HWP0002,400)/Pci(1|0) 00 C0 01 00 0x1000 0x0021 04 Acpi(HWP0002,600)/Pci(1|0) 00 E0 01 00 0x103C 0x1290 XX Acpi(HWP0002,700)/Pci(1|0) 00 E0 01 01 0x103C 0x1048 XX Acpi(HWP0002,700)/Pci(1|1) 00 E0 02 00 0x1002 0x5159 XX Acpi(HWP0002,700)/Pci(2|0) In the example above, two SCSI boards are in the listing. The information for both channels of both SCSI boards is shown in bold, for highlighting purposes. For each channel of the SCSI board, you need to note certain information. As an example, look at the information for the first SCSI board (the first two bold lines). For each channel of this SCSI board, note the following information: • Bus #—identifies the bus the device is on; for the SCSI board, this is the same for both channels. In this example, the bus number is 40. • Dev #—the ID the device is assigned on the bus; for the SCSI board, this is the same for both channels. In this example, the SCSI board is device 01.

50 • Fnc #—identifies the channel of the device (00 for channel A, 01 for channel B, and so on). In this example, because the SCSI board has two channels, one channel is 00 and the other is 01. • Vendor ID—shows the device’s vendor ID; for the SCSI board, this is the same for both channels. For all SCSI board HBAs, the ID is 0x1000. • Device ID—shows the device’s device ID; for the SCSI board, this is the same for both channels. For all SCSI board HBAs, the ID is 0x0021. • Slot #—identifies the physical card slot in the system where the HBA is installed; for the SCSI board, this is the same for both channels. In this example, the HBA is in slot 03. • Path—identifies the device’s path; for the SCSI board, this is the same for both channels. In this example, the HBA’s path is Acpi(HWP0002,200)/Pci(1|0) for channel A and Acpi(HWP0002,200)/Pci(1|1) for channel B. Using the SCSI board’s information from the example above, the pieces of information that, combined, tell you this is a SCSI board are the following (shown in bold, for highlighting purposes): 00 40 01 00 0x1000 0x0021 03 Acpi(HWP0002,200)/Pci(1|0) 00 40 01 01 0x1000 0x0021 03 Acpi(HWP0002,200)/Pci(1|1) Looking at all of the above information together, the vendor (0x1000) and device (0x0021) are the IDs for a SCSI board. Of the devices with those IDs, this device has two channels (Fnc # of 00 immediately followed by Fnc # of 01). Also, this SCSI board has a numeric (non-XX) slot # (03, in this example). Step 2. Still at the EFI shell prompt, type this command to obtain the controller’s handle for the SCSI card: devtree A tree of all EFI-capable devices installed in the system is displayed. The output could look like this: Device Tree Ctrl[02] Ctrl[04] Acpi(HWP0002,0) Ctrl[76] Acpi(HWP0002,0)/Pci(1|0) Ctrl[77] Acpi(HWP0002,0)/Pci(1|1) Ctrl[78] Acpi(HWP0002,0)/Pci(1|2) Ctrl[79] Acpi(HWP0002,0)/Pci(2|0) Ctrl[7B] Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master) Ctrl[7A] Acpi(HWP0002,0)/Pci(3|0) Ctrl[7C] Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E1ECE06) Ctrl[05] Acpi(HWP0002,100) Ctrl[32] Acpi(HWP0002,100)/Pci(2|0) Ctrl[33] Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E1E9EFA) Ctrl[7D] LSI Logic Ultra320 SCSI Controller Ctrl[7E] LSI Logic Ultra320 SCSI Controller Ctrl[06] Acpi(HWP0002,200) Ctrl[82] LSI Logic Ultra160 SCSI Controller Ctrl[83] LSI Logic Ultra160 SCSI Controller Ctrl[07] Acpi(HWP0002,300) Ctrl[91] LSI Logic Ultra160 SCSI Controller Ctrl[92] LSI Logic Ultra160 SCSI Controller Ctrl[08] Acpi(HWP0002,400) Ctrl[93] Acpi(HWP0002,400)/Pci(1|0) Ctrl[94] Acpi(HWP0002,400)/Pci(1|0)/Mac(0002B35BE064) Ctrl[09] Acpi(HWP0002,600)

51 Ctrl[95] LSI Logic Ultra160 SCSI Controller Ctrl[0A] Acpi(HWP0002,700) Ctrl[96] Acpi(HWP0002,700)/Pci(1|0) Ctrl[97] Acpi(HWP0002,700)/Pci(1|1) Ctrl[98] Acpi(HWP0002,700)/Pci(2|0) In the above example, this SCSI board’s information is shown in bold, for highlighting purposes. You can tell the information is for this SCSI board because the path on the first line—Acpi(HWP0002,200)— is the HBA’s path from the information displayed by the info io command. The next two lines are for the SCSI board’s two channels, one line for each channel (they contain the SCSI board’s description [LSI Logic Ultra160 SCSI Controller]). Note the value shown for Ctrl—82 and 83—at the beginning of each of those lines; this is the controller’s handle for that channel. You need to know it for the next step. NOTE The controller’s handle values will change on every boot. Step 3. Still at the EFI shell prompt, type this command to obtain the EFI driver’s handle for the SCSI card: drvcfg A list of all EFI-capable configurable components in the system is displayed. The output may look like this: Drv[26] Ctrl[79] Lang[eng] Drv[34] Ctrl[83] Lang[eng] Drv[35] Ctrl[82] Lang[eng] Drv[36] Ctrl[92] Lang[eng] Drv[37] Ctrl[91] Lang[eng] Drv[38] Ctrl[95] Lang[eng] Drv[71] Ctrl[7D] Lang[eng] Drv[71] Ctrl[7E] Lang[eng] This listing shows which driver controls which device (controller). In the above example, this SCSI board’s information is shown in bold, for highlighting purposes. You can tell the information is for this SCSI board because the values shown for Ctrl—82 and 83—are the controller’s handles for the SCSI board’s two channels (from the information displayed by the devtree command). NOTE The EFI driver’s handle values will change on every boot. TIP From this command (drvcfg), we recommend you record these two pieces of information for each channel of each SCSI board HBA you want to change the SCSI parameters for: • Drv (the EFI driver’s handle) • Ctrl (the controller’s handle) Step 4. Using the information (the driver’s handle [Drv] and the controller’s handle [Ctrl]) from the drvcfg command, start the EFI SCSI Setup Utility for one channel of this SCSI board. Still at the EFI shell prompt, type this command: drvcfg -s drvr_handle cntrl_handle

52 where • drvr_handle is the handle of the driver that controls the channel whose SCSI ID you want to display or change • cntrl_handle is the handle of the controller for the channel whose SCSI ID you want to display or change So, continuing the example for channel A of this SCSI board, you would type: drvcfg -s 35 82 Step 5. The EFI SCSI Setup Utility starts and its main menu is displayed, showing a list of all the EFI capable HBAs in the system. TIP To move the cursor in the EFI SCSI Setup Utility, you can use these keys: • Arrow keys: ↑ ↓ ← → • Alternate keys: H = left J = down K = up L = right I = home O = end Move the cursor to highlight this channel of this SCSI board; press Enter. (To determine which channel of the HBA to highlight, match the PCI Bus, PCI Dev, and PCI Func values on this screen to the Bus #, Dev #, and Fnc # values from the info io command.) CAUTION Do not select the option on the main menu. Step 6. The “Adapter Properties” screen for this channel of this SCSI board is displayed. If you like, you can make sure the utility is running for this channel of this SCSI board by comparing the values shown for PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION Do not change the value for any of these fields on the “Adapter Properties” screen: • Auto Termination • SCSI Parity • SCSI Bus Scan Order • Spinup Delay (Secs) Changing any of these fields can cause unpredictable results.

53 CAUTION Do not change the value for any of these fields on the “Device Properties” screen: • Scan Id • Scan LUNs > 0 • Disconnect • SCSI Timeout • Queue Tags • Format • Verify Changing any of these fields can cause unpredictable results. Step 7. You may display (and optionally change) any SCSI parameters listed below for this channel of this SCSI board, or restore its SCSI parameters to their default values. • SCSI ID • Maximum data transfer rate • Bus width • Whether the HBA is bootable (driver support) • Avoid bus resets (secondary cluster server) • Restore Defaults Step 8. Use the arrow keys to navigate to the appropriate SCSI parameter. Step 9. Use the plus (+) and minus (-) keys to scroll through the values until the value you want is displayed. Step 10. Press Esc to exit the “Adapter Properties” screen. You are given these choices: • Cancel the exit from the screen (to stay in the “Adapter Properties” screen for this channel of this SCSI board) • Save the changes you made and then exit the screen • Discard the changes you made and then exit the screen Step 11. Move the cursor to the action (cancel, save, or discard) you want to take; press Enter. If you selected cancel, you remain in the “Adapter Properties” screen for this channel of this SCSI board. You can still change this channel’s parameters listed above. If you selected save or discard, you are placed in the EFI SCSI Setup Utility’s main menu. CAUTION Do not select the option on the main menu. Step 12. Press Esc to exit the main menu and the EFI SCSI Setup Utility.

54 Step 13. Select the option for exiting the utility. Step 14. When you are prompted to, press Enter to stop this SCSI board; you are now back at the EFI shell prompt. Step 15. At the EFI shell prompt, type this command: reset The system starts to reboot. This is required to cause the new SCSI setting.

connect to a server and perform administration or monitoring tasks for the server hardware. The management processor controls power, reset, Transfer of Control (TOC) capabilities, provides console access, displays and records system events, and can display detailed information about the various internal subsystems. The management processor also provides a virtual front panel that can be used to monitor system status and see the state of front panel LEDs. All MP functions are available via the LAN, local RS-232 and remote RS-232 ports. The management processor is available whenever the system is connected to a power source, even if the server main power switch is in the off position. Access to the management processor can be restricted by user accounts. User accounts are password protected and provide a specific level of access to the server and management processor commands. Multiple users can interact with the management processor. From the MP Main Menu users can select any of the following options: enter management processor command mode, enter console, view event logs, view console history, display virtual front panel, enter console session, or connect to another management processor. Multiple users can select different options from the MP Main Menu at the same time. However, management processor command mode and console mode are mirrored, The MP allows only one user at a time to have write access to the shared console. Accessing the Management Processor You can connect to the management processor using the following methods: • The local RS-232C port using a local terminal • The remote RS-232C port using external modem (dial-up) access, if remote modem access is configured • The management processor LAN port using Web Console or telnet if login access through the management processor LAN is enabled Interacting with the Management Processor To interact with the management processor, perform the following steps: Step 1. Log in using your management processor user account name and password. NOTE If the management processor is not displaying the MP Main Menu, use CTRL+B to access the MP Main Menu and the management processor (MP) prompt. Step 2. Use the management processor menus and commands as needed. A list of available commands can be displayed by using the management processor help function (in the MP Main Menu, enter HE followed by LI at the MP HELP: prompt). Log out using the X command (in the MP Main Menu, enter X at the MP> prompt) when done.

56 Management Processor Command Interface Use the management processor menus and commands as needed. The login screen, which includes the Main Menu, is shown below. Main Menu commands (CO, VFP, CM, CL, CSP, SE, SL, HE, and X) can be entered after the MP prompt. Commands not displayed in the MP Main Menu can be accessed in command mode by first using the CM command at the MP prompt. (A list of available commands can be displayed by using the management processor help function. Display the list of commands as follows: in the MP Main Menu, enter HE after the MP> prompt, then enter LI after the MP HELP: prompt.) You can return to the MP Main Menu by typing CTRL+B. Figure 4-2 MP Welcome Screen MP Login: Admin MP password: ***** Hewlett-Packard Management Processor (C) Copyright Hewlett-Packard Company 1999-2003. All rights reserved System Name: xxxxxxxxx MP MAIN MENU: CO:Console VFP:Virtual Front Panel CM:Command Menu CL:Console Log SL:Show Event Logs CSP:Connect to Service Processor MP commands are described in the following paragraphs.

57 Management Processor Commands Table 4-3 Management Processor Commands and Descriptions Command Description BP Reset BMC passwords CA Configure asynch/serial ports CG Certificate generator CL View console log CM Select command mode Ctrl+B Return to MP main menu CO Select console mode CSP Connect to service processor DATE Date display DC Default configuration DF Display FRU information DI Disconnect remote or LAN console FW Upgrade MP firmware HE Display help for menu or command ID System information IT Inactivity timeout settings LC LAN configuration LOC Locator LED display and configuration LS LAN Status MR Modem reset MS Modem status PC Remote power control PG Paging parameter setup PS Power management module status RB Reset BMC RS Reset system through RST signal SA Set access SE Enter OS session SL Show event logs

58 Reset BMC Passwords BP: Reset BMC Passwords This command resets BMC passwords (both USER and ADMIN passwords). Configure Serial Port Parameters CA: Configure local and remote serial port parameters Set up the local serial port parameters as follows: • TERMINAL TYPE: Vt100 vs HPterm • BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400, 115200 bit/sec. • FLOW CONTROL: Hardware uses RTS/CTS; Software uses Xon/Xoff. • TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not compatible with the supported modem (MT5634ZBA). IMPORTANT Do not mix HP and vt100 terminal types at the same time. Set up the remote serial port parameters as follows: • MODEM PROTOCOL: Bell or CCITT (CCITT is a European standard; RTS/CTS signaling is used, as well as the Ring signal. Bell is a U.S. or simple mode). • BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400, 115200 bit/sec. • FLOW CONTROL: Hardware uses RTS/CTS; Software uses Xon/Xoff. SO Security options SS System processor status SYSREV Current system firmware revisions TC Reset via transfer of control (TOC) TE Tell- send a message to other users UC User configuration VFP Virtual front panel WHO Display connected management processor users X Exit management processor and disconnect XD Diagnostics and/or reset of management processor Table 4-3 Management Processor Commands and Descriptions (Continued) Command Description

59 • TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not compatible with the supported modem (MT5634ZBA). • MODEM PRESENCE: When the modem may not always be connected, set this parameter to “not always connected”. For example: A modem attached through a switch. In mode “not always connected,” no dial-out functions are allowed: DIAL-BACK is disabled, and PAGING is not possible. The MP mirrors the system console to the MP local, remote/modem, and LAN ports. One console output stream is reflected to all of the connected console users. If several different terminal types are used simultaneously by the users, some users may see strange results. Example 4-19 HP-UX Applications that care about the terminal type (install, SAM, vi, and so on) running on HP-UX use three methods to determine the terminal type: 1. The application takes the terminal information from the OS. This value is set in the CA command and takes effect for all MP ports. 2. The $TERM shell environment variable. 3. The application directly queries the terminal (in this case, the write enabled terminal establishes the terminal type). Make sure that settings #1 and #2 agree with your terminal type. Certificate Generate CG: Generate RSA key pair or Self Signed Certificate This command generates a new RSA key pair and self signed certificate. Console Log CL: Console Log—view the history of the Console output This command displays up to 60 Kilobytes of logged console data (about 60 pages of display in text mode) sent from the system to the Console path. Command Mode CM: Command Mode—enter command mode This command switches the console terminal from the MP Main Menu to mirrored command interface mode. If the current mux authority is administrator and the new login is as an operator, the command mux will be denied (remains in MP Main Menu mode). If a command is in progress, a message will be displayed warning the new user of system status. Console CO: COnsole—leave command mode and enter console mode This command switches the console terminal from the MP Main Menu to mirrored/redirected console mode. All mirrored data is displayed. Type CTRL+B to return to the MP command interface. For VT100 and HPTERM, verify that the MP setting in the CA command is correct and all mirrored consoles are of the same terminal type for proper operation.

60 Connect to Service Processor CSP: Connect to remote management processor over the LAN This command allows the local or remote port user to connect over the MP LAN to another MP on the network. The user that launches the command is given a private connection to the other MP over the LAN. To return to the original MP, type CTRL+] to disconnect the CSP session. Date DATE: Displays the current date, as generated in the MP real-time clock. Default Configuration DC: Default Configuration—reset all MP parameters to the default configuration This command sets all MP parameters back to their default values. The user may reset all or a subset of the following parameters: • IP configurations • Modem configuration • Paging configuration • Command Interface configuration • Disable remote access, security configuration • Session configuration. For example: setting the security configuration to default erases all users and passwords. There are three ways to reset passwords in the MP: 1. In the SO command, change individual users. 2. In the DC command choose “Reset Security Configuration”. 3. Forgotten passwords can be reset by pressing the reset button on the back panel of your HP Server. See Figure 2-7 on page 20. After the MP reboots, the local console terminal displays a message for five seconds. Responding to this message in time will allow a local user to reset the passwords. Notice that all user information (logins, passwords, and so on) is erased in methods 2 and 3. Display FRUID DF: Display FRUID information This command displays FRUID information from the BMC for FRU devices. Information provided includes serial number; part number; model designation; name and version number; and manufacturer. Disconnect Remote or LAN Console DI: DIsconnect remote/modem or LAN/WEB console This command disconnects (hang up) the remote/modem or LAN/WEB users from MP. It does not disable the ports. The remote console is no longer mirrored.

61 Front Panel Process FP: Turn off front panel fault or attention LEDs This command allows the user to control the state of front panel fault and attention LEDs, individually or together. MP Firmware Update FW: Activates MP firmware upgrade mode This command is available from either the LAN or local serial port. This command activates firmware upgrade mode, which loads new firmware through the MP LAN by FTP (which must be operational). An MP Reset is generated after the upgrade is complete. Help HE: Display help for menu or command This command displays the MP hardware and firmware version identity, and the date and time of firmware generation. If executed from the MP Main Menu, general information about the MP, and those commands displayed in the MP Main Menu, will be displayed. If executed in command mode, this command displays a list of command interface commands available to the user. It also displays detailed help information in response to a topic or command at the help prompt. Display System ID ID: Display/modify system information This command allows the user to display and modify the following: • SNMP contact information • SNMP server information • SPU hostname Inactivity Timeout IT: Inactivity Timeout settings The session inactivity timeout is up to 1,440 minutes—default is 60 minutes. This timeout prevents sessions to the system from being inadvertently left open. A session can be started by the SE command. An open session can prevent users from logging onto the MP through a port and can also prevent system applications from initiating an outbound connection. MP inactivity timeout is up to 1,440 minutes - default is 5 minutes. This timeout prevents a user from inadvertently keeping the MP locked in a MP Command Interface mode preventing other users from looking at the console output. The MP Command Interface inactivity. timeout may not be deactivated. Flow control timeout is 0 to 60 minutes. If set to 0, no timeout is applied. This timeout prevents mirrored flow control from blocking other ports when inactive. Configure LAN Console LC: LAN configuration (IP address, and so on) This command displays and allows modification of the LAN configuration. Configurable parameters include:

62 • MP IP Address • MP Host Name • Subnet Mask • Gateway Address • Web Console port number • Link State The MP Host Name set in this command is displayed at the MP command interface prompt. Typically the DNS name for the LAN IP is entered. This field can be programmed to any useful name or phrase. For clarity, it is useful to enter MP-on-SYSTEM as the MP Host name, so both names show up in the prompt (limit 19 characters, no spaces allowed.) The web access port number is also set by this command. LAN Status LS: LAN Status This command displays all parameters and the current status of the MP LAN connections. The LAN parameters are not modified by the execution of this command. Return to Main Menu MA: Return to MP Main Menu This command makes the MP return to the nonmirrored MP Main Menu. This is the same as executing CTRL+B. Modem Reset MR: Modem Reset This command makes the MP send an AT Z command to the modem, which resets it. Any modem connections are lost. The initialization results can be viewed via the MS command. Modem Status MS: Modem Status—Display modem status The MS command displays the state of the modem lines connected to the remote/modem serial port. The display can be updated by pressing Enter. The current state of the status signals DCD, CTS, DSR, RI and the last state of the control signals DTR, RTS set by the firmware are displayed. Power Control PC: Power Control—turn system power on and off For proper system shutdown, shutdown the OS before issuing this command or use the commands graceful shutdown option. This command allows you to switch the system power on or off. the user can have the action take place immediately or after a specified delay.

63 Notice this is roughly the equivalent to turning the system power off at the front panel switch. There is no signal sent to the OS to bring the software down before power is turned off. To turn the system off properly. you must ensure that the OS is in the proper shutdown state before issuing this command. Use the proper OS commands or use the graceful shutdown option of the Remote Power Control command. Configure Paging PG: Paging parameter setup—configures pagers This command allows the user to configure the pagers and set triggering events. A string description of the triggering event will be sent with the page. Power Status PS: Power status—display the status of the power management module This command displays on the console the status of the power management module. Reset BMC RB: Reset BMC This command resets the BMC by toggling a GPIO pin. Reset System RS: Reset system through RST signal IMPORTANT Under normal operation, shut down the OS before issuing this command. This command causes the system (except the MP) to be reset through the RST signal. Execution of this command irrecoverably halts all system processing and I/O activity and restarts the computer system. The effect of this command is very similar to cycling the system power. The OS is not notified, no dump is taken on the way down, and so on. Set Access SA: Set access options—configures access for LAN and remote/modem ports This command will disconnect modem, LAN, and web users if access is disabled. Create Local Session SE: Log into the system on local or remote port Only valid from the local or remote/modem port, SE allows the user to leave the MP Command Interface and enter a system session. Other mirrored MP users are placed in console mode. The session user returns to the mirrored MP session on exit. The MP regularly checks the activity of the session, closes the connection with the system, and, if the timeout period has elapsed, returns the port to mirroring. The timeout period is set with the IT command. On HP-UX, the SE command works on the local and remote ports.

64 In HP-UX, use the System Administration Manager (SAM) to add modem device files for the session UARTS. The modem type, CCITT or Bell must agree with the remote port settings for the remote session port and always be Bell mode for the local session port. If the system and the MP Command Interface local or remote ports have been configured with different port speeds, the baud rate changes to the rate specified by the OS for the duration of the session. Display Logs SL: Display contents of the system status logs This command displays the contents of the event logs that have been stored in nonvolatile memory. • System Event Log (SEL)—High attention events and errors • Forward progress—All events • Current boot log—All events between “start of boot” and “boot complete” • Previous boot log—The events from the previous boot Reading the system event log turns off the attention LED. Accessing this log is the only way to turn off the attention LED when it is flashing and alerts have not been acknowledged at the alert display level. Events are encoded data that provide system information to the user. Some well-known names for similar data would be Chassis Codes or Post Codes. Events are produced by intelligent hardware modules, the OS, and system firmware. Use VFP to view the live events. Use SL to view the event log. Navigate within the logs as follows: • + — View the next block (forward in time) • - — View the previous block (backward in time) • Enter () — View the next block in the previously selected direction (forward or backward in time) • D — Dump the entire log for capture or analysis • F — First entry • L — Last entry • J — Jump to entry number __ • V — View mode configuration (text, keyword, hex) • ? — Display this help menu • Q — Quit Table 4-4 defines alert (or severity) levels. Table 4-4 Alert Levels Severity Definition 0 Minor forward progress 1 Major forward progress 2 Informational 3 Warning

65 Security Options SO: Configure security options and access control (users, passwords, and so on) This command modifies the security parameters of the MP, which include login timeouts and allowed password faults. If configured, when you access the MP via the modem port, the MP hangs up and dials the user back. This does not work if Modem Presence is set to not always connected with the CA command. If the mode is single, the state is changed to disabled after the first login. A disabled user’s login is not accepted. Firmware Revision Status SYSREV: Displays the revision status of firmware in the system processors This command displays the revision status of firmware in the system processors. System Status SS: Displays the status of the system processors The SS command displays the status of the system processors and which processor is the monarch. Transfer Of Control TC: System reset through INIT or TOC (Transfer of Control) signal Under normal operation, shut down the OS before issuing this command. This command causes the system to be reset through the INIT (or TOC) signal. Execution of this command irrecoverably halts all system processing and I/O activity and restarts the computer system. It is different from the RS command in that the processors are signaled to dump state on the way down. Tell TE: TEll—sends a message to other terminals Up to 80 characters can be typed in. The message is broadcast to the other mirrored clients. Users in a session or CSP are not shown the message. User Configuration UC: User Configuration—controls user access This command allows an administrator to add, modify, re-enable, or delete user logins. The administrator can also enable or disable security warnings and change passwords. 5 Critical 7 Fatal Table 4-4 Alert Levels (Continued) Severity Definition

66 Virtual Front Panel VFP: Display Virtual Front Panel When invoked, this command displays a current summary of system status, including the state of front panel LEDs. There are two ways that the live display of events can be started: 1. Live Mode: Invoked from the VFP command at the MP prompt. To exit, type Q to quit the console. 2. Early Boot Mode: When the boot sequence for the system begins, the live VFP is invoked automatically. When boot finishes, you are automatically switched to console mode. The LWED state reflects the state of the front panel LEDs. When system power is off, the remote LED shows “off” even thought remote access may be enabled with the EL or ER commands. Who WHO: Displays a list of MP connected users This command displays the login name and operating mode (Main Menu, command, and so on) of the connected console client users, and the port on which they are connected. For the LAN and WEB console clients the remote IP address is also displayed. If the local console client user did not originate the MP command interface session, there is always one default user listed for the local serial port: local user i. If the local console operator types CTRL+B, then the login name that the local operator used is displayed instead. Exit from MP X: Exit from MP command interface and disconnect from the system This command disconnects the executing user from the system. This command is available from the local port. Diagnostics XD: Diagnostics and/or Reset of MP This command allows the user to perform some simple checks to confirm the MP's health and its connectivity status. The following tests are available: • MP Parameter Checksum • Verify I2C connection (get BMC Device ID) • LAN connectivity test using ping • Modem self-tests Also, the MP can be reset from this command. A MP reset can be safely performed without affecting the operation of the server. Management Processor Help System The MP has a robust help system. To invoke MP HELP, enter he after the MP> prompt. The following is displayed:

67 HE ==== MP Help: Main Menu ============================================(Administrator)=== Hardware Revision a1 Firmware Revision E.02.20 May 30 2003,15:18:47 MP Help System Use Ctrl-B to exit MP command interface and return to the main MP menu: Enter a command at the help prompt: OVerview : Launch the help overview LIst : Show the list of MP commands : Enter the command name for help on individual command TOPics : Show all MP Help topics and commands HElp : Display this screen Q : Quit help Enter one of the commands described above: OV, LI, , TOP, HE, Q

disconnect the AC power cords and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the AC power cords to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry. CAUTION Do not operate the HP Server for more than 10 minutes with any cover (including power supplies and disk drives) removed. Otherwise, damage to system components may result due to improper cooling airflow. However, you can safely remove a cover while the HP Server is running to remove and replace PCI hot-plug boards. For any other service activity requiring access to the system board or power distribution board, power-down the HP Server and observe all safety precautions. Troubleshooting Methodology Step 1. This is the entry point to the troubleshooting process. Here, you pick from a set of symptoms, ranging from very simple (System LED is blinking) to the most difficult Machine Check Abort (MCA) has occured. The following is a list of symptom examples: • System LED blinking • System Alert present on console • System will not power-up • System will not boot • Event/Error Message received • Machine Check Abort (MCA) Step 2. This step narrows down the observed problem to the specific troubleshooting procedure required. Here you isolate the failure to a specific part of the server so that you can perform more detailed troubleshooting. For example: • Problem-System LED blinking — System Alert on console? — Analyze the alert by using the system event log (SEL) to identify the last error logged by the baseboard management controller. Use either the EFI shell command line interface (CLI) or the optional management processor card is installed, use the MP commands to view the SEL.

For example, if the symptom was “system will not power-up” then the initial troubleshooting procedure may have indicated a problem with the DC power supply not coming up after the power switch was turned on. Step 4. You have now reached the point where the failed Field Replaceable Unit (FRU or FRUs) have been identified and need to be replaced. You must now perform the specific remove-and-replace verification steps. NOTE If multiple FRUs are identified as part of the solution, a fix cannot be guaranteed unless all identified failed FRUs are replaced. Step 5. There may be specific recovery procedures you need to perform to finish the repair. For example, if the display panel is replaced, you will need to restore customer-specific information.

The system will not power-up. Step 1. Review the installation procedures for the server. See the hp Integrity rx4640 Installation Guide. Step 2. Check all power connection cables. Step 3. Verify that 200-240 VAC power is available at the AC power receptacle. Check the receptacle output with another device. Step 4. Check the power supply fans to see if they are operating. The fans will operate off the DC voltage generated by the power supply. Step 5. Check that the Power LED on Front Control Panel is illuminated. See“Front Control Panel LEDs” on page 74. Step 6. Check all connections from the power supply to the power distribution module. Step 7. Verify that all cables and modules are correctly connected. Especially check the display panel connection. Step 8. If the system starts to power-on and then power-off, a voltage rail of the power supply may be out of specification. The BMC monitors voltages and prevents power-on when power values are out of specification. The system will not boot. Step 1. Examine the front panel LEDs for warning or fault indications. The system LED will be flashing yellow with a warning indication and flashing red with a fault indication. See “Front Control Panel LEDs” on page 74. Step 2. Examine the QuickFind Diagnostic Panel for indications of specific warning or fault indications. The diagnostic LEDs present patterns that categorize the source of the warning or fault. See “QuickFind Diagnostic Panel LEDs” on page 76. Step 3. Display and examine the system event log (SEL) and forward progress log (FPL) for further information relating to warning or fault isolation. Step 4. Review the firmware revisions of all firmware. Step 5. Use the MP command to cycle the system power: pc off, pc on. Step 6. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the failure can be cleared. Step 7. Check that all DIMMs are seated properly. Step 8. Check that the DIMM configuration on the system board matches those approved. A minimum of one DIMM pair must be installed.

the retaining latches are closed (they should be flush with the front of the DIMM). If the latches are not closed, reseat the DIMM fully by engaging the retaining latches and closing them fully. Step 10. Check that the processors are installed in the correct sockets and that each processor has a power pod installed. Also verify that the processors are of the same type. Step 11. Check the boot order with the SCSI configuration utility. Step 12. If there are no obvious errors, reflash the BMC firmware, Refer to Chapter 4, “Utilities.” Step 13. If the system will still not boot, it may be necessary to replace the base unit. The system has intermittent failures Step 1. Examine the front panel LEDs for warning or fault indications. The system LED will be flashing yellow with a warning indication and flashing red with a fault indication. See “Front Control Panel LEDs” on page 74. Step 2. Examine the QuickFind Diagnostic Panel for indications of specific warning or fault indications. The diagnostic LEDs present patterns that categorize the source of the warning or fault. See “QuickFind Diagnostic Panel LEDs” on page 76. Step 3. Display and examine the system event log (SEL) and forward progress log (FPL) for further information relating to warning or fault indications. Step 4. Make sure that the system fan assemblies are fully seated. Step 5. Verify that the server is plugged into a power source that is within specifications described on the label of the power supply. Step 6. Make sure that the internal SCSI chain is terminated and that termination is not enabled on any of the drives. Note that LVD SCSI termination is provided on the cable. Step 7. Check that the processors are installed in the correct sockets and that terminators are installed in all unused sockets. Step 8. Reset the main memory DIMMs. Step 9. If date and time or customer settings are being cleared, the system board battery may need to be replaced. The system LED or Diagnostic LEDs are not on and no error messages appear. If the server does not work (with no LEDs illuminated) and no error messages appearing, check the following: Step 1. Make sure that all cables and the AC power cord are plugged into their proper receptacles. Step 2. Make sure that the AC outlet is working. If the server is plugged into a switched multiple-outlet box, make sure that the switch on the outlet box is turned on. Step 3. Make sure that the server is turned on (the power-on light should be green and the fans should be on). Step 4. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the failure can be cleared.

They must be seated firmly in their slots and any cables must be connected firmly. Step 6. If the server stopped working after you installed a new board, remove the board and turn on the server. If your server now works, check the installation instructions received with the new board for correct installation method. If the new board is preventing the server from powering on, it is likely to have a serious electrical problem. Step 7. If the server still does not work, remove all boards and options that you have installed (do not remove the hard disk drives) and turn on the server. Step 8. Add boards and options one at a time to determine which one is causing the problem. Step 9. If you have added any memory, make sure that the DIMMs are seated properly in the board. Also check the DIMM configuration, and that the DIMMs are matched pairs. Power goes off on the server and does not come back on When certain critical conditions exist, the server shuts down all power. The critical conditions that may shut down the server are: • Critical temperature fluctuations or changes • Voltage problems (external AC line) • Power supply failure If the server powers-off, and before you try a restart, do the following: Step 1. Examine the front panel LEDs for warning or fault indications. The system LED will be flashing yellow with a warning indication and flashing red with a fault indication. See “Front Control Panel LEDs” on page 74. Step 2. Examine the QuickFind Diagnostic Panel for indications of specific warning or fault indications. The diagnostic LEDs present patterns that categorize the source of the warning or fault. See “QuickFind Diagnostic Panel LEDs” on page 76. Step 3. Check to make sure power is getting to the server. Plug a known working device into the power outlet. Step 4. Check for proper ventilation for the server. The server should have at least three inches of space around the front and rear for proper airflow when installed in a rack. NOTE Temperature problems may be caused by a fluctuating power supply. Step 5. Check the system specifications and make sure the environmental temperature and voltage are in the specified guidelines. Step 6. Monitor the system to make sure you are not experiencing further temperature and voltage problems.

74 Troubleshooting Using LED Indicators Your hp Integrity rx4640 Server has LED indicators located on the front control panel and an internal QuickFind diagnostic panel that you can use to determine what repair action is required. For descriptions of all LEDs on your hp Integrity rx4640 Server see the hp Integrity rx4640 Operations Guide on the documentation CD included with your system. Front Control Panel LEDs The front control panel LEDs show you the system status at a glance. If warning or attention lights are flashing, then you should to query the QuickFind diagnostic panel or management processor for further information. Figure 5-1 Front Control Panel Table 5-1 Front Control Panel LED Definitions LED/ Button State Flash Rate Color Description System Running Steady Green Green: System normal-OS up and running System Booting Flashing at 0.5Hz Green Flashing green: OS booting or at EFI System Attention Flashing at 1 Hz Yellow Flashing yellow: warning-system needs attention. Redundancy lost, component failure pending. System Fault Flashing at 2 Hz Red Flashing red: hard fault, system halted System Off Off N/A Off: system off Power On Steady Green Green: power normal Power On Steady Yellow Flashing yellow: Housekeeping voltage present Power Off Off Off Off: Power off Power LED Thermal LED TOC/NMI Button Power Button Disk LED System LED Locator Button/LED

75 Disk LED Flashing at rate of disk activity Green Flashing green: disk activity Thermal LED OK Steady Green Green: thermal OK Thermal LED Warning Flashing at 1 Hz Yellow Flashing yellow-thermal warning Locator LED/Button Flashing at 1 Hz Blue Flashing blue: system locator LED may be remotely or locally activated/deactivated Table 5-1 Front Control Panel LED Definitions (Continued) LED/ Button State Flash Rate Color Description

76 QuickFind Diagnostic Panel LEDs The QuickFind diagnostic panel is located under the top cover and is attached to the top of the power supply cage. The following definitions describe the status of the various LEDs and what is wrong with the indicated component. Table 5-2 QuickFind Diagnostic Panel LED Definitions Item LED 0 LED 1 LED 2 LED3 Details Processor Socket 0 Socket 1 Socket 2 Socket 3 If the System LED (on front panel) is in the attention or fault state and the processor LED is on, then the processor or voltage regulator has failed—the processor module in the specified socket needs to be replaced. If the thermal LED is in the warning or critical state and the processor LED is on, then the processor exceeded the warning or critical level. Subsystem CPU board Memory board I/O board n/a A soldered voltage regulator has failed—the specified board must be replaced. I/O VRM 12 volt 5 volt 3 volt n/a A plug-in voltage regulator has failed—specific VRM must be replaced. CPU VRM n/a n/a n/a n/a n/a Fan Module 0 1 2 n/a One or both fans in a fan module have failed—the module must be replaced. Fan 2 is in front of the power supplies. Memory Bank X (0-7) DIMM xA DIMM xB DIMM xC DIMM xD The specified DIMM has failed—the DIMM must be replaced. If all the LEDs for a rank (0-7) are lit and the memory config error LED is lit, then the DIMMs in the specified rank are mismatched—replace mismatched DIMM. Check Power Supply n/a n/a n/a One of the power supply or power supply fans have failed—replace the power supply. The faulty power supply LED (located on Power supply) will be lit. Memory Config Error n/a n/a n/a The DIMMs in a rank are mismatched. All the DIMMs in the specified rank (0-7) will be lit. Processor Config Error n/a n/a n/a The processors are mismatched—replace mismatched processor. Missing Component n/a n/a n/a A required component(s) is not installed in the system and thus preventing “power-up.”

77 Figure 5-2 QuickFind Diagnostic Label System Temp n/a n/a n/a The internal temperature of the server has exceeded the warning or critical level. Check Event Log n/a n/a n/a An event has occurred that requires attention. Table 5-2 QuickFind Diagnostic Panel LED Definitions (Continued) Item LED 0 LED 1 LED 2 LED3 Details

78 I/O Baseboard LED Indicators Various LEDs, sensors, and reset or attention buttons are found on the I/O baseboard. Figure 5-3 I/O Baseboard LEDs, Buttons and Sensors Table 5-3 I/O Baseboard LEDs, Buttons and Sensors LED/Button Color Status Condition 12V VRM Power LED Green On 12V VRM is functioning. 5V VRM Power LED Green On 5V VRM is functioning. PCI Attention LED 6X PCI Attention Button (Doorbell) 6X PCI Attention LED 6X 3.3VSB Power LED 12V VRM LED 3.3V VRM LED 5V VRM LED MP Heartbeat LED Battery BMC Reset Button MP Soft Reset Button MP Self-Test LED BMC Heartbeat LED Locator Button/LED PCI Power LED 6X

79 Troubleshooting Using Online Support Tools The following online support tools are available from the HP-UX environment. Support Tools Manager Support Tools Manager (STM) is available in three user interfaces: • Graphical interface for X-based terminals (XSTM) • Menu interface for ASCII terminals (MSTM) • Command line interface for all ASCII terminals (CSTM) You can use the graphical and menu interfaces intuitively and you can use the command line interface to drive STM using scripts. You can use diagnostics to thoroughly test a device and isolate failures down to the suspected Field Replaceable Unit (FRU). To access the Support Tools Manager from a terminal console, perform the following steps: Step 1. In a terminal window type the following at the command prompt: fs0:\> cstm The following message appears: 3.3V VRM Power LED Green On 3.3V VRM is functioning. MP Heartbeat Green Blinking The management processor is functioning correctly. MP Self Test LED Amber On Off The management processor is executing the internal self test. The management processor has passed the internal self test. BMC Heartbeat Green Blinking The baseboard management controller is functioning correctly. 3.3VSB Power LED Green On Standby power is available. MP Soft Reset Button N/A Press Resets the management processors values. Table 5-3 I/O Baseboard LEDs, Buttons and Sensors (Continued) LED/Button Color Status Condition

80 Support Tools Manager Version A.01.00 Type ‘help’ for a list of available commands CSTM> Step 2. To verify the system operation, type the following at the CSTM> prompt: CSTM> verify all Messages similar to the following appear: Verification has started on device (CPU) Verification has started on device (FPU) CSTM> Verification of (FPU) has completed) CSTM> Verification of (CPU) has completed) Step 3. Press Enter to return to CSTM> prompt after all test results are reported. Step 4. To exit the Support Tools Manager, type the following: CSTM> exit Event Monitoring Service Event Monitoring Service (EMS) is the framework for monitoring hardware and reporting events. You can use EMS to eliminate most undetected hardware failures that cause data loss or interruptions of system operation. You can monitor a hardware device (such as a disk) for the occurrence of any unusual activity (called an event). When an event occurs, it is reported by a variety of notification methods such as e-mail. Event detections are handled automatically with minimal involvement on your part. The following monitors are available: • IA-64 core hardware monitor • CMC monitor • UPS monitor • FC hub monitor • FC switch monitor • Peripheral status monitor • Memory monitor EMS comes with your HP-UX operating system. To bring up the event monitoring main menu, execute the following command at the shell prompt: /etc/opt/resmon/lbin/monconfig From the list of main menu selections, choose: (E) Enable Monitoring Instant Support Enterprise Edition (ISEE) ISEE is a remote monitoring software package that can operate on your hp Integrity rx4640. It can deliver, via the Internet, remote system monitoring and secure remote access from your machine to HP support engineers. It places a MAP (script) on your machine that can be turned on by HP support to gather system information. This software can be obtained at http://www.software.hp.com.

81 Troubleshooting Using Offline Support Tools You can use offline support tools to troubleshoot your hp Integrity rx4640 Server. • Offline Diagnostic Environment (ODE)—available on IPF Offline Diagnostics on the resource CD that comes with your HP Server. • e-Diagtools—available from IPF Offline Diagnostics on the resource CD that comes with your server. NOTE For machines using HP-UX the HP service partition is not available and the IPF Offline Diagnostics CD must be used. • Management Processor (MP) event logs—available by logging on to the management processor via the MP LAN or MP remote serial connectors. Offline Diagnostic Environment (ODE) ODE is used to evaluate specific hardware components via a command line interface. To access ODE from the IPF Offline Diagnostics CD, perform the following steps: Step 1. Power on your HP Server and insert the IPF Offline Diagnostics CD. Step 2. Do not permit the server to boot into an operating system and at the EFI boot manager, select EFI shell. Step 3. Determine the file system that represents the CD and enter the appropriate command to access the CD. e-Diagtools e-Diagtools is used to evaluate the hardware integrity of your HP Server. To access e-Diagtools from the IPF Offline Diagnostics CD, perform the following steps: Step 1. Power on your HP Server and insert the IPF Offline Diagnostics CD. Step 2. Do not permit the server to boot into an operating system and at the EFI boot manager, select EFI shell. Step 3. Determine the file system that represents the CD and enter the appropriate command to access the CD. Step 4. After accessing the CD diagnostic menu, launch e-Diagtools for IPF and run the basic and advanced tests according to the menus. Figure 5-4 Offline Diagnostic Main Menu *************************************************************************** ****** ****** ****** Offline Diagnostic Environment ****** ****** ****** ****** (C) Copyright Hewlett-Packard Co 1993-2003 ******

82 ****** All Rights Reserved ****** ****** ****** ****** HP shall not be liable for any damages resulting from the ****** ****** use of this program. ****** ****** ****** ****** TC Version B.00.10 ****** ****** SysLib Version B.00.06 ****** ****** Mapfile Version B.01.05 ****** ****** ****** *************************************************************************** Type HELP for command information. ODE> ls Modules on this boot media are: filename type size created description ----------------------------------------------------------------------------- CIODIAG2.EFI TM 642560 06/06/2003 Core IO diagnostic CPUDIAG.EFI TM 737280 06/06/2003 Processor diagnostic IODIAG.EFI TM 143872 06/06/2003 Runs selftests on I/O modules MAPPER.EFI TM 1653248 06/06/2003 System mapping utility MEMDIAG.EFI TM 263168 06/06/2003 Memory diagnostic PERFVER.EFI TM 814592 06/06/2003 Runs ROM-based selftests on peripherals PLUTODIAG.EFI TM 514560 06/06/2003 SBA/LBA diagnostic COPYUTIL.EFI TM 1041920 06/06/2003 Disk-to-tape copy utility DFDUTIL.EFI TM 850432 06/06/2003 Disk firmware download utility FCFUPDATE.EFI TM 608256 06/06/2003 FW Update Utility for Fibre Channel ODE> Management Processor (MP) Event Logs The MP interface provides diagnostic and configuration capabilities. To access your MP interface, perform the following steps: NOTE The MP interface must be accessed from a terminal console that is attached to the MP via the MP LAN or MP remote serial connector. Step 1. If necessary, press CTRL+B to access the MP interface. Step 2. Log in with proper user name and password.

83 Step 3. Press cl to display the console logs. This log displays console history from oldest to newest. Step 4. Press sl to display the system logs. The system logs consist of: • System event • Forward progress • Current boot • Previous boot • Live events • Clear SEL/FPL logs Step 5. For a complete explanation of the management processor and all commands see Chapter 4, “Utilities.” Disk and I/O Path Logging Some failures result in I/O path logging. These paths help to indicate the source of the error and may be included in the error message or logged into console or event logs. The following table describes the disk drive and PCI slot paths for your HP Server. Other Event Logs and General Diagnostic Tools This section describes other general diagnostic tools that will be provided for your HP Server and how to generate other event logs for troubleshooting diagnosis. Table 5-4 Disk and DVD Paths Slot Path Slot 1 Acpi(HWP0002,100)/Pci(1|0) Slot 2 Acpi(HWP0002,100)/Pci(1|1) DVD Acpi(HWP0002,0)/Pci(3|0) Table 5-5 I/O Paths I/O Slot Path Slot 1 Acpi(HWP0002,100)/Pci(2|0) Slot 2 Acpi(HWP0002,100)/Pci(1|0) Slot 3 Acpi(HWP0002,400)/Pci(2|0) Slot 4 Acpi(HWP0002,400)/Pci(1|0) Slot 5 Acpi(HWP0002,500)/Pci(2|0) Slot 6 Acpi(HWP0002,500)/Pci(1|0) Slot 7 Acpi(HWP0002,200)/Pci(1|0) Slot 8 Acpi(HWP0002,600)/Pci(1|0)

84 • General diagnostic tools available to support your HP Server are: — MCA analyzer • Event logs not generated by the management processor include: — Machine check abort log (MCA) — Corrected machine check log (CMC) — Corrected platform error log (CPE) To access these logs type in at the shell>command line prompt: errdump mca errdump cmc errdump cpe

requirements, hardware specifications, and video resolutions of the hp Integrity rx4640. The following tables provide the specifications required for normal operation of the hp Integrity rx4640. NOTE The specifications and requirements for the power supply and environment can vary if you install a mass storage device in the server that has more stringent environmental limits than required for the HP Server. Ensure that the operating environment for any mass storage devices you intend to install are compatible with the server environmental requirements. Hardware Specifications Table 6-1 Hardware Specifications Micro-processors Intel Itanium (up to 4 processors): 1.1 GHz dual processor module 32MB Level 4 cache. Up to 4 modules or 8 processors 1.3 GHz/3MB 1.5 GHz/6MB Memory Supports up to eight Double Data Rate (DDR) registered ECC Memory, in PC1600 DIMMs. Supported DDR DIMM sizes: 128MB, 256MB, 513MB, 1GB, and 2GB. Requires DIMMs to be added in quads of equal capacity. Video Embedded SCSI Integrated Ultra-3 SCSI dual channel controller; 80 MB/s transfer rate with two 68-pin connectors. integrated hp raid controller Optional. LAN PCI Gigabit, Fast Ethernet Controller; with Wake-on-LAN enabled/disabled via BIOS setup. PCI Slots Four 64-bit PCI slots, 66MHz slots Two 64-bit PCI-X slots, 133 MHz slots. Core I/O Three serial ports, 2 USB ports, Integrated RJ-45 LAN . DVD-ROM DVD-R/CD-ROM drive; IDE interface; 48x speed. Mass Storage Maximum Internal Storage: Two 73MB, 15K drive. External Storage 2 external SCSI ports

Table 6-1 Hardware Specifications (Continued)

87 Dimensions and Weights This section provides dimensions and weights of hp Integrity rx4640 Server components. Server Component Dimensions Table 6-2 Server Component Dimensions Dimension Value Height 6.87 in. (17.46 cm) Width 17.32 in. (44 cm) Depth 27.1 in. (68.8 cm) Weight Unloaded 75 lbs (34 kg) Fully loaded <95 lbs (43 kg)

B Boot EFI boot manager, 33 C commands devtree controller handle, determining, 51 EFI-capable devices and controller handles, displaying, 50 drvcfg EFI configurable components, displaying, 51 EFI driver handle, determining, 51 EFI SCSI Setup Utility, starting, 51 info adapter slot number, determining, 50 adapter’s path, determining, 50 configurable components, EFI capable, displaying, 51 controller handle, determining, 51 D devtree command controller handle, determining, 51 EFI-capable devices and controller handles, displaying, 50 Dimensions hp Integrity rx4640, 87 drvcfg command EFI configurable components, displaying, 51 EFI driver handle, determining, 51 EFI SCSI Setup Utility, starting, 51 dump capture, 16 E E-Diag Tools, 81 EFI capable devices and controller handles, displaying, 50 configurable components, displaying, 51 driver handle, determining, 51 EFI SCSI Setup Utility starting, 51 Event logs CMC, 83 CPE, 83 Management processor, 82 MCA, 83 Event Monitoring Service, EMS, 80 Extensible Firmware Interface commands, 34 Extensible Firmware Interface, EFI, 33 G Gigabit Ethernet card LAN LEDs, 25 H handle controller, determining, 51 Hot-Plug disk drives LEDs, 16 I info command adapter path, determining, 50 adapter slot number, determining, 50 Instant Support Enterprise Edition, ISEE, 80 L LEDs Control Panel, 15 DVD, activity, 17 locations and functions, 13 Power supply status, 23 M Management processor accessing, 55 commands, 56 LEDs, 24 N NMI Button, 16 O Offline Diagnostic Environment, ODE, 81 P path, determining for adapter with info command, 50 Pinouts Connector, 27 LAN, 30 SCSI Port, 31 Power Button, Main, 16 Q QuickFind Diagnostic Panel LEDs, 17 S SCSI setup utility, 49 specifying parameters, 49 SCSI adapter path determining with info command, 50 slot number of adapter, determining with info command, 50 Specifications dimensions and weights, 87 Hardware, 85 Support Tools Manager, 79

LEDs, 20 T Troubleshooting Online Support Tools, 79 system I/O board, 78 U Universal Serial Bus, 27