Strata CIX 40 General Description Manual

February 2013 Strata CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 General Description Title Page ®

Telecommunication Systems Division Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant. CIX-GD-ALL-VO Version O.3, February 2013 4010487 Our mission to publish accurate, complete and user accessible documentation. At the time of printing the information in this document was as accurate and current as was reasonably possible. However, in the time required to print and distribute this manual additions, corrections or other changes may have been made. To view the latest version of this or other documents please refer to the Toshiba FYI web site. Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential damages whatsoever, or claims of third parties, regardless of the form of any claim that may result from the use of this document. THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE, WHETHER EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND INFORMATION ARE SUBJECT TO CHANGE WITHOUT NOTICE. ACTUAL PERFORMANCE MAY VARY BASED ON INDIVIDUAL CONFIGURATIONS, USE OF COLLATERAL EQUIPMENT, OR OTHER FACTORS. © Copyright 2003~2013 This document is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this document cannot be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, without prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. Trademarks Strata, SmartMedia, SD (Secure Digital) and CIX are registered trademarks of Toshiba Corporation. Stratagy, eManager, and My Phone Manager are registered trademarks of Toshiba America Information Systems, Inc. Windows and Microsoft are registered trademarks of Microsoft. Trend Micro and PC-cillin are registered trademarks of Trend Micro Inc. Norton Anti-Virus is a registered trademark of Symantec Corp. McAfee and Virusscan are registered trademarks of McAfee, Inc. Trademarks, registered trademarks, and service marks are the property of their respective owners.

The Strata CIX40, CIX100, CIX200, CIX670, and CIX1200 Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations. FCC Requirements Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata CIX system to be connected directly to the telephone network. Connection points are provided by the telephone company—connections for this type of customer-provided equipment will not be provided on coin lines. Connections to party lines are subject to state tariffs. Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone network. The system should be disconnected until the problem can be determined and repaired. If this is not done, the telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To obtain the nearest Toshiba telecommunications distributor in your area, log onto www.toshiba.com/taistsd/ pages/support_dealerlocator.html or call (800) 222-5805 and ask for a Toshiba Telecom Dealer. Telephone Network Compatibility: The telephone company may make changes in its facilities, equipment, operations, and procedures. If such changes affect the compatibility or use of the Strata CIX40, CIX100, CIX200, CIX670 or CIX1200 system, the telephone company will notify you in advance to give you an opportunity to maintain uninterrupted service. Notification of Telephone Company: Before connecting a Strata CIX system to the telephone network, the telephone company may request the following: 1.Your telephone number. 2.FCC and ACTA registration • Strata CIX40, CIX100, CIX200, CIX670 or CIX1200 may be configured as a Key, Hybrid or PBX telephone system. The appropriate configuration for your system is dependent upon your operation of the system. • If the operation of your system is only manual selection of outgoing lines, it may be registered as a Key telephone system. • If your operation requires automatic selection of outgoing lines, such as dial access, Least Cost Routing, Pooled Line Buttons, etc., the system must be registered as a Hybrid telephone system. In addition to the above, certain features (tie Lines, Off-premises Stations, etc.) may also require Hybrid telephone system registration in some areas. • If you are unsure of your type of operation and/or the appropriate FCC registration number, contact your local Toshiba telecommunications distributor for assistance. • Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful to determine the quantity of devices which you may connect to your telephone line and still have all of those devices ring when your number is called. In most areas, but not all, the sum of the RENs of all devices connected to one line should not exceed five (5.0B). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to ascertain the maximum REN for your calling area. FCC Registration Numbers SYSTEM PBX Fully-protected PBXs Hybrid Fully-protected multifunction systems KEY Fully-protected telephone key systems CIX40 CJ6-PF03BDTCHS402 CJ6-MF03BDTCHS402 CJ6-KD03BDTCHS402 CIX100, CIX670 and CIX1200 CJ6-MUL-35931-PF-E CJ6-MUL-35930-MF-E CJ6-MUL-35929-KF-E CIX200 CJ6-PF03BDTCHS192 CJ6-MF03BDTCHS192 CJ6-KD03BDTCHS192

RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label. 4.Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M, 04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN Radio Frequency Interference Warning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case, the user, at his/her own expense, will be required to take whatever measures may be required to correct the interference. Underwriters Laboratory This system is listed with Underwriters Laboratory (UL). Secondary protection is required, on any wiring from any telephone that exits the building or is subject to lightning or other electrical surges, and on DID, OPS, and Tie lines. (Additional information is provided in this manual.) Important Notice — Music-On-Hold In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through the music-on-hold feature of this telecommunication system. Toshiba America Information Systems, Inc., strongly recommends not using radio or television broadcasts and hereby disclaims any liability arising out of the failure to obtain such a license. CP01, Issue 8, Part I Section 14.1 Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the Equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION! Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. CP01, Issue 8, Part I Section 14.2 Ringer Equivalence Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminal on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the Devices does not exceed 5. Hearing Aid Compatibility Notice: The FCC has established rules that require all installed business telephones be hearing aid compatible. This rule applies to all telephones regardless of the date of manufacture or installation. There are severe financial penalties which may be levied on the end-user for non-compliance. 49L7 I.T.E

Products may be covered by one or more of the following US patents and their counterparts in other countries: US5,787,391, US5,717,825, US5,708,757, US5,754,976, US5,701,392, US5,699,482, US5,444,816 MPEG-4 VISUAL PATENT PORTFOLIO LICENSE (for VCS) "THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i)ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii)DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON- COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA,L.L.C. SEE HTTP://WWW.MPEGLA.COM"

Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT. 1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying, distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license. 2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes a willful infringement of copyright. 3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS. 4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO YOU. 5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY. 6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION. 7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or order, is prohibited. 8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions. 9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and Software Documentation and Technical Data related to Commercial Items. Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government’s rights therein are restricted pursuant to, the vendor’s commercial license. 10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired. 11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party. 12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with rights to enforce the Agreement with respect to supplier’s software. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT. Toshiba America Information Systems, Inc. Telecommunication Systems Division 9740 Irvine Boulevard Irvine, California 92618-1697 United States of America DSD 020905 5932

Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery, except as otherwise provided by TAIS in the TAIS warranty accompanying the products or posted on TAIS’s website. Products which are not manufactured by Toshiba but are purchased from Toshiba, will be subject to the warranty provisions provided by the equipment manufacturer, unless TAIS notifies the end-user of any additional warranty provisions in writing. This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or miss- ing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which are not compatible or are of inferior quality, design, or performance. The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc- tion by TAIS or its authorized dealer with new or refurbished parts (at their option). If TAIS or one of its autho- rized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever first occurs. Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circum- stances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is malfunctioning. To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the atten- tion of one of TAIS’ authorized dealers within the applicable warranty period and no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service. THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED. No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modifi- cation or extension is effective unless it is in writing and signed by the Vice President and General Manager, Tele- communication Systems Division.

PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third- party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other resellers of software, hardware and peripherals, these third-party manufactured products carry warranties independent of our Toshiba limited warranty provided with our Toshiba-branded products. Customers should note that third-party manufacturer warranties vary from product to product and are covered by the warranties provided through the original manufacturer and passed on intact to the purchaser by Toshiba. Customers should consult their product documentation for third-party warranty information specific to third- party products. More information may also be available in some cases from the manufacturer’s public website. While Toshiba offers a wide selection of software, hardware and peripheral products, we do not specifically test or guarantee that the third-party products we offer work under every configuration with any or all of the various models of the Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services. If you have questions about compatibility, we recommend and encourage you to contact the third-party software, hardware and peripheral product manufacturer directly.

1 Contents Introduction Organization ..........................................................................................................................................ix Conventions ............................................................................................................................................ x Related Documents/Media ....................................................................................................................xi Chapter 1 – Strata CIX Overview Chapter 2 – Strata CIX40 Processor ................................................................................................................................................ 4 CIX40 Cabinet Slots .............................................................................................................................. 5 Large Scale Integrated (LSI) Circuits (no licenses required) .......................................................... 5 GCTU2A Processor Interfaces ........................................................................................................ 6 GVPH – Integrated Voice Mail .............................................................................................................. 7 Feature Compatibility ............................................................................................................................. 7 System Configuration ............................................................................................................................. 8 Reserve Power ............................................................................................................................... 11 Telephone and Console Support .......................................................................................................... 11 CIX40 Functional Block Diagram ....................................................................................................... 12 Additional Specifications ..................................................................................................................... 13 Station Loop Limits .............................................................................................................................. 14 Chapter 3 – Strata CIX100-S / CIX100 CIX100-S and CIX100 Processors ....................................................................................................... 16 CPU/Memory ................................................................................................................................. 16 Large Scale Integrated (LSI) Circuits ............................................................................................ 16 Memory Protection Battery ........................................................................................................... 16 Relay Control Interface ................................................................................................................. 16 External Page Interface .................................................................................................................. 16 Music-on-hold/Background Music Interface ................................................................................. 16 Secure Digital Memory ................................................................................................................ 16 Built-in Ethernet Connection ......................................................................................................... 17 CIX100 Processor Optional Subassemblies .................................................................................. 17 CIX100 Cabinet Slots .......................................................................................................................... 17 Base Cabinet .................................................................................................................................. 17 Expansion Cabinets ....................................................................................................................... 17 Chapter 4 – Strata CIX200 Base Cabinet ......................................................................................................................................... 19 Expansion Cabinets .............................................................................................................................. 19 Basic Specifications ............................................................................................................................. 20

2 Strata CIX General Description 02/13 Power Backup ...................................................................................................................................... 20 Configuration ....................................................................................................................................... 21 Card Slot Use ................................................................................................................................. 21 Power Factor .................................................................................................................................. 21 CIX200 PCBs ....................................................................................................................................... 22 PCB Option Considerations ........................................................................................................... 22 Common Control Processor Unit (LCTU) .................................................................................... 22 Analog Standard Station Interface Unit (LSLU1A) ...................................................................... 23 Modular or Amphenol Connections ..................................................................................................... 23 Extenders ....................................................................................................................................... 23 Chapter 5 – Strata CIX670 and CIX1200 Strata CIX670 ....................................................................................................................................... 25 CIX670 Processor Circuit Cards .......................................................................................................... 26 CPU/Memory ................................................................................................................................. 26 Large-scale Integrated (LSI) circuits ............................................................................................. 26 Memory Protection Battery ........................................................................................................... 26 Music-on-hold/Background Music Interface ................................................................................. 26 Secure Digital (SD) Memory ......................................................................................................... 26 Network Interface .......................................................................................................................... 27 CIX670 Processor Optional Subassemblies .................................................................................. 27 Strata CIX1200 ..................................................................................................................................... 28 CIX1200 Processor Circuit Cards ........................................................................................................ 29 CPU/Memory ................................................................................................................................. 29 Large-scale Integrated (LSI) circuits ............................................................................................. 29 Memory Protection Battery ........................................................................................................... 29 Music-on-hold/Background Music Interface ................................................................................. 29 Secure Digital (SD) Memory ......................................................................................................... 29 Network Interface .......................................................................................................................... 30 CIX1200 Processor Optional Subassemblies ................................................................................ 30 CIX670 and CIX1200 Cabinet Slots .................................................................................................... 31 Base Cabinet .................................................................................................................................. 31 Expansion Cabinets ....................................................................................................................... 31 Strata CIX670 and CIX1200 Rack Mount ........................................................................................... 32 Basic Specifications ....................................................................................................................... 32 Base Cabinet .................................................................................................................................. 33 Expansion cabinet .......................................................................................................................... 33 CIX670 and CIX1200 Remote Expansion Cabinet ............................................................................. 34 Chapter 6 – Universal Slot Circuit Cards Station, Line and Option Circuit Cards ................................................................................................35 Functional Block Diagrams .................................................................................................................. 40 Chapter 7 – Telephones and Peripherals DP5000-series Digital Telephones ....................................................................................................... 45 The DP5000 Look ......................................................................................................................... 48 Large Display Area for Call Information ...................................................................................... 48 LCD Key-Strip .............................................................................................................................. 48 Backlight LCD ............................................................................................................................... 48

Strata CIX General Description 02/13 3 Mic Mute ....................................................................................................................................... 49 Handset/Headset ............................................................................................................................ 49 Shift and Hist Keys ........................................................................................................................ 49 Speaker Off-hook Call Announce (DOCA-1A) ............................................................................ 49 DP5000-Series Telephone Tilt Angles .......................................................................................... 50 Telephone Button Expansion Options ................................................................................................. 51 LCD Add-on -Module (LM5110) .................................................................................................. 51 Key Module (KM5020) ................................................................................................................. 51 Digital DSS Add on Module (DDM5060) .................................................................................... 51 Cordless Digital Telephones ................................................................................................................ 52 DKT2404-DECT ........................................................................................................................... 53 DKT2204-CT ................................................................................................................................. 53 DKT2304-CT ................................................................................................................................. 53 IP4100 DECT Telephone ..................................................................................................................... 54 Handset Features ............................................................................................................................ 54 IP4100-BASE Features .................................................................................................................. 54 IP 5000-Series IP Telephones .............................................................................................................. 55 Features .......................................................................................................................................... 57 IP Protocol ..................................................................................................................................... 57 Connectivity ................................................................................................................................... 57 Capabilities .................................................................................................................................... 58 Liquid Crystal Display (LCD) Models .......................................................................................... 59 Telephone Button Expansion Options ................................................................................................. 60 LCD Add-on Module (LM5110) ................................................................................................... 60 Key Module (KM5020) ................................................................................................................. 60 IP Direct Station Selection (IDM5060) Console ........................................................................... 60 CIX Attendant Console ........................................................................................................................ 61 Peripherals ............................................................................................................................................ 64 Door Phone (MDFB) ..................................................................................................................... 64 Door Phone/Lock Control Unit (DDCB) .......................................................................................64 External Speaker (BESCB) ........................................................................................................... 64 Mobility Solutions ................................................................................................................................ 65 SoftIPT ........................................................................................................................................... 65 Wireless Access Points .................................................................................................................. 65 VPN/Firewall Solutions from SonicWALL .................................................................................. 66 Power-Over-Ethernet Solutions from SMC .................................................................................. 66 Video Communication Solution ........................................................................................................... 67 Visual Collaboration ...................................................................................................................... 67 Try VCS for FREE ........................................................................................................................ 67 VCS Features ................................................................................................................................. 67 Software ........................................................................................................................................ 68 VCS Software Upgrade ................................................................................................................. 68 Licenses ......................................................................................................................................... 68 Product Specifications .......................................................................................................................... 69 Toshiba Stratagy Voice Processing ...................................................................................................... 70 Cabling and Connectors ....................................................................................................................... 71

4 Strata CIX General Description 02/13 Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards Strata Media Application Server (MAS) .............................................................................................. 73 2U Rackmount Platform ................................................................................................................ 73 MicroMAS ..................................................................................................................................... 74 Standard Software Applications .................................................................................................... 74 Optional Software Applications .................................................................................................... 75 Connection to the Strata CIX ......................................................................................................... 75 Preloaded Software .............................................................................................................................. 76 Windows XP Firewall Settings ...................................................................................................... 76 MAS Configuration Requirements ...................................................................................................... 76 Approved Third Party Application Software ................................................................................. 77 Maximum MAS Configurations ....................................................................................................77 MAS Licensing .................................................................................................................................... 80 MAS Recovery ..................................................................................................................................... 81 MAS Software Backup .................................................................................................................. 81 MAS Modem (Optional) ...................................................................................................................... 81 Input Power .......................................................................................................................................... 82 Power Failure Backup ................................................................................................................... 82 Grounding ...................................................................................................................................... 82 Connection ..................................................................................................................................... 82 Physical Specifications ......................................................................................................................... 83 Basic MAS Specifications ............................................................................................................. 83 MicroMAS ..................................................................................................................................... 84 Unified Communications ..................................................................................................................... 85 Unified System Administration ............................................................................................................ 87 eManager® or Network eManager unifies Strata CIX and Stratagy ES System Administration . 87 Network eManager ........................................................................................................................ 87 My Phone Manager Gives Telephone Programming to Individual End-Users ............................. 88 All Features to All Users No Matter Where They Are ........................................................................ 89 FeatureFlex Next Generation Adaptability .................................................................................... 89 LVMU1A Voice Mail Card ................................................................................................................. 92 Features .......................................................................................................................................... 92 Licenses ......................................................................................................................................... 92 Software ......................................................................................................................................... 92 Port Upgrades ................................................................................................................................ 93 GVPH1A Voice Mail Card .................................................................................................................. 93 Other Voice Processing Systems ......................................................................................................... 93 Chapter 9 – Features Account Codes ..................................................................................................................................... 95 Add-on Module (ADM) ....................................................................................................................... 95 Advisory Messages .............................................................................................................................. 95 Alarm Notification ............................................................................................................................... 96 Alternate Answer Point ........................................................................................................................ 96 Automatic Busy Redial ........................................................................................................................ 96 Automatic Call Distribution (ACD) Server ......................................................................................... 96 Basic ACD Features ...................................................................................................................... 97 Enhanced ACD Features ............................................................................................................... 97 Automatic Callback (ACB) .................................................................................................................. 98

Strata CIX General Description 02/13 5 Automatic Line Selection ..................................................................................................................... 98 Automatic Release ............................................................................................................................... 99 Automatic Release from Hold ....................................................................................................... 99 Automatic Release of Incoming Calls ...........................................................................................99 Station Automatic Release ............................................................................................................. 99 Background Music (BGM) .................................................................................................................. 99 Call Completion ................................................................................................................................... 99 Call Forward .......................................................................................................................................100 Station Call Forward ....................................................................................................................100 System Call Forward ...................................................................................................................100 Call Forward Conditions .............................................................................................................101 Call Forward Destination .............................................................................................................101 Call Forward – Call Types ...........................................................................................................101 Call Forward Remote ...................................................................................................................101 Call History ........................................................................................................................................102 Call Monitoring and Transfer .............................................................................................................102 Call Park .............................................................................................................................................103 Call Park Orbits ...........................................................................................................................103 Park and Page ..............................................................................................................................103 Call Pickup .........................................................................................................................................103 Call Waiting .......................................................................................................................................104 Caller Identification ...........................................................................................................................105 ISDN Calling ID Name and Number ..........................................................................................105 Camp on Busy ....................................................................................................................................105 Automatic Camp On ....................................................................................................................105 Off-hook Camp On ......................................................................................................................106 Cancel Button .....................................................................................................................................106 Centrex/PBX Compatible ...................................................................................................................106 Centrex Ringing Repeat .....................................................................................................................106 Classes of Service (COS) ...................................................................................................................107 Computer Telephony Integration (CTI) .............................................................................................107 Conference Calls ................................................................................................................................107 Conference On-Hold ....................................................................................................................107 Join Button ...................................................................................................................................107 Split/Join/Drop .............................................................................................................................107 Releasing from Conference Tandem CO Line Connections .......................................................108 Voice Mail Conference ................................................................................................................108 Continuous DTMF Tone ....................................................................................................................108 Credit Card Calling ............................................................................................................................108 Data Privacy .......................................................................................................................................108 Day/Night Mode – Auto Schedule .....................................................................................................109 Delayed Ringing .................................................................................................................................110 Destination (Toll) Restriction ............................................................................................................110 Through Dialing ..........................................................................................................................110 Dial Directory .....................................................................................................................................110 Direct Inward Dialing (DID) ..............................................................................................................111 Dialed Number Identification Service (DNIS) ..................................................................................111 Digital Pad ..........................................................................................................................................112 Direct Inward System Access (DISA) ...............................................................................................112 Directory Numbers .............................................................................................................................113

6 Strata CIX General Description 02/13 Primary [DN] Buttons .................................................................................................................113 Phantom [DN] Buttons ................................................................................................................113 Pilot [DN] ....................................................................................................................................113 Distinctive LED Indicator ..................................................................................................................113 Distinctive Ringing ............................................................................................................................114 Do Not Disturb (DND) .......................................................................................................................114 Direct Station Selection (DSS) Buttons .............................................................................................114 [DSS] Button Status Display .......................................................................................................114 DTMF Receivers ................................................................................................................................115 DTMF Back Tone ........................................................................................................................115 DTMF and Dial Pulse CO Line Compatibility ............................................................................115 DTMF Signal Time .....................................................................................................................115 Emergency Call ..................................................................................................................................115 Feature Prompting with Soft Keys .....................................................................................................115 Enhanced E911 ...................................................................................................................................116 External Amplified Speaker ...............................................................................................................116 Flash Button .......................................................................................................................................116 Flexible Line Ringing ........................................................................................................................117 Flexible Numbering ...........................................................................................................................117 Handsfree Answerback ......................................................................................................................117 Headset ...............................................................................................................................................117 Hearing Aid Compatible ....................................................................................................................117 High Call Volume Buttons .................................................................................................................117 Hold ....................................................................................................................................................118 Automatic Hold ...........................................................................................................................118 Analog Hold ................................................................................................................................118 Call Hold ......................................................................................................................................118 Consultation Hold ........................................................................................................................118 Exclusive Hold ............................................................................................................................118 Hold Recall ..................................................................................................................................118 Hot Dialing .........................................................................................................................................118 Hot Desk .............................................................................................................................................119 Hot Desk Requirements ...............................................................................................................120 Hotline Service ...................................................................................................................................120 IP Telephony ......................................................................................................................................121 Data Network Assessment for Voice Traffic ..............................................................................121 IP Interface Unit ..........................................................................................................................121 Network Address Translation (NAT) ..........................................................................................124 IP User Mobility ..........................................................................................................................126 IPT Anywhere ..............................................................................................................................127 Quality of Service (QoS) and Bandwidth ....................................................................................128 Power Over Ethernet ...................................................................................................................129 Toshiba SoftIPT IP Telephone ....................................................................................................130 Private Networking Over Internet Protocol .......................................................................................132 SIP Trunking ......................................................................................................................................133 Integrated Services Digital Network (ISDN) .....................................................................................134 Least Cost Routing (LCR) .................................................................................................................134 Line Buttons .......................................................................................................................................135 CO Line Buttons ..........................................................................................................................135 Pooled CO Line Button ...............................................................................................................135

Strata CIX General Description 02/13 7 Group CO Line Button ................................................................................................................135 Live System Programming .................................................................................................................135 Lost Call Treatment ............................................................................................................................135 Message Waiting ................................................................................................................................136 LED Indication ............................................................................................................................136 Stutter Dial Tone .........................................................................................................................136 Microphone (External Unit) ...............................................................................................................136 Music-on-hold ....................................................................................................................................136 Multiple Call/Delayed Ringing ..........................................................................................................136 Off-Hook Call Announce (OCA) .......................................................................................................137 Off-Premise Stations ..........................................................................................................................137 Override ..............................................................................................................................................138 Call Forward Override .................................................................................................................138 Class Of Service Override ...........................................................................................................138 Do Not Disturb (DND) Override .................................................................................................138 Executive Override ......................................................................................................................138 Privacy Override ..........................................................................................................................138 Paging .................................................................................................................................................139 Telephone Group Paging .............................................................................................................139 External Speaker Page Zones ......................................................................................................139 Emergency Page ..........................................................................................................................139 Night Ringing Over Selected Page Zones ...................................................................................139 Power Failure Protection ....................................................................................................................140 Power Failure Transfer ................................................................................................................140 Reserve Power Battery Backup ...................................................................................................140 Privacy ................................................................................................................................................140 Remote Update ...................................................................................................................................140 Repeat Last Number Dialed ...............................................................................................................141 Ringing ...............................................................................................................................................141 Ring Over Busy ...........................................................................................................................141 Ringing Cadence ..........................................................................................................................141 Delayed Ringing ..........................................................................................................................141 Distinctive Ringing ......................................................................................................................141 Speed Dial ..........................................................................................................................................142 One Touch Buttons ......................................................................................................................142 Station Hunting ..................................................................................................................................142 Serial Hunting ..............................................................................................................................143 Circular Hunting ..........................................................................................................................143 Distributed Hunting .....................................................................................................................143 Camp on to Hunt Groups .............................................................................................................143 Station Message Detail Recording (SMDR) ......................................................................................143 Strata Call Manager ............................................................................................................................144 Strata Net Multi-system Networking .................................................................................................145 Coordinated Numbering Plan ......................................................................................................145 Strata Net Basic Call Control ......................................................................................................145 Alternate Routing ........................................................................................................................146 Centralized Attendant ..................................................................................................................146 Telephone DSS Buttons ...............................................................................................................146 Centralized Voice Mail ................................................................................................................146 Network SMDR ...........................................................................................................................147

8 Strata CIX General Description 02/13 Survivability .......................................................................................................................................147 System Fault Finding and Diagnostics ...............................................................................................148 Alarm Indication of System Faults ..............................................................................................148 Secure Digital Card .....................................................................................................................148 Fault Detection and Error Logs ...................................................................................................148 Event and System Administration Logs ......................................................................................148 Automatic Fault Recovery ...........................................................................................................148 System Trace ...............................................................................................................................148 Manual Test .................................................................................................................................149 Backup and Restore .....................................................................................................................149 Maintenance and Administration .................................................................................................149 Software Upgrade ........................................................................................................................149 Transfer ..............................................................................................................................................149 Transfer with Camp On ...............................................................................................................149 Transfer Immediate ......................................................................................................................149 Transfer Privacy ..........................................................................................................................149 Transfer (Screened) .....................................................................................................................150 Transfer (Unscreened) .................................................................................................................150 Transfer to Voice Mail ................................................................................................................150 Music or Ringing Option .............................................................................................................150 Tenant Services ..................................................................................................................................150 Traffic Measurement ..........................................................................................................................150 Traffic Reports .............................................................................................................................151 Unified Communications ...................................................................................................................151 Uniform Call Distribution ..................................................................................................................151 Interaction with Other Features ...................................................................................................152 User Programming Mode ...................................................................................................................153 VLAN Tagging ..................................................................................................................................154 Voice or Tone Signaling ....................................................................................................................154 Voice Mail Integration .......................................................................................................................155 DTMF Integration ........................................................................................................................155 Simplified Message Desk Interface (SMDI) ...............................................................................155 Toshiba Proprietary Integration ...................................................................................................155 Direct Transfer to Voice Mailbox ...............................................................................................156 Volume Control ..................................................................................................................................156 Appendix – Specifications Environmental Characteristics ...........................................................................................................157 Power Considerations .........................................................................................................................158 CIX40 ..........................................................................................................................................158 CIX100 ........................................................................................................................................158 CIX200 ........................................................................................................................................158 CIX670 and CIX1200 ..................................................................................................................159 MAS Power Considerations ........................................................................................................159 Reserve Power ....................................................................................................................................160 Strata CIX Component Compatibility ................................................................................................162 Public Network Requirements ...........................................................................................................166 Station Loop Lengths .........................................................................................................................168 Standard Telephone Ringer Specifications ........................................................................................169

Strata CIX General Description 02/13 9 Standard Telephone Interface Options ...............................................................................................170 5000/3000/3200-series Telephone Option Circuit Cards ...................................................................170 Station Dimensions ............................................................................................................................171 IP Telephone Power Consumption .....................................................................................................172 System Tones .....................................................................................................................................173 Strata Net IP and IPT Bandwidth Requirements ................................................................................176 Strata CIX Software License Requirements ......................................................................................178 Capacities ...........................................................................................................................................181 Device Monitor Capacities for Strata CIX Systems ....................................................................191 Index........................................................................................................................................................193

ix Introduction This General Description provides an overview of the Strata CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 IP and digital business telephone systems, associated hardware and features. The features described in this document assume that the Strata CIX/CTX system has the current software release installed. Organization This document is divided into the following major topics: • Chapter 1 – Strata CIX Overview is a brief introduction of the Strata CIX systems. • Chapter 2 – Strata CIX40 describes the system, its basic capacities and system expansion. • Chapter 3 – Strata CIX100-S / CIX100 describes the system, its basic capacities and system expansion. • Chapter 4 – Strata CIX200 describes the CIX200 system (hardware, software and circuit cards), its unique attributes and basic functionality. • Chapter 5 – Strata CIX670 and CIX1200 describes the system, its basic capacities, system expansion, and remote maintenance. • Chapter 6 – Universal Slot Circuit Cards provide information about Printed Circuit Boards (PCBs) that can be installed in the universal slots of the Strata CIX/CTX systems. • Chapter 7 – Telephones and Peripherals describes the most recent Toshiba-proprietary stations and peripherals, customer-supplied peripherals, as well as cabling and connectors. • Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards describes the MAS, its basic capacities, system expansion, and remote maintenance. It also includes some information about Voice Processing systems. • Chapter 9 – Features describes the features which are available system-wide, as well as stations features. • Appendix – Specifications includes detailed information on environmental characteristics, power considerations, hardware compatibility, network requirements, and station specifications and system capacities.

Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. Courier Shows a computer keyboard entry or screen display. “Type” Indicates entry of a string of text. “Press” Indicates entry of a single key. For example: Type prog then press Enter. Plus (+) Shows a multiple PC keyboard or phone button entry. Entries without spaces between them show a simultaneous entry. Example: Esc+Enter. Entries with spaces between them show a sequential entry. Example: # 5. Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.  Denotes a procedure.  Denotes the step in a one-step procedure. Start > Settings > Printers Denotes a progression of buttons and/or menu options on the screen you should select. See Figure 10 Grey/Blue words within the printed text denote cross-references. In the electronic version of this document (Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext.

xi Related Documents/Media Installation and Programming Manuals • Strata CIX Installation & Maintenance Manual • Strata CIX Programming Manual (Volume 1) • Strata CIX Programming Manual (Volume 2 – Stratagy ES Voice Mail Application) • Strata CIX Programming Manual (Volume 3 – Application Implementation) User Guides • Strata CIX IP5000-Series Telephone • Strata CIX DP5000-series Telephone • Strata CIX IPT Telephone • Strata CIX DP Telephone • My Phone Manager™ • Strata CTX DKT3001/2001 Digital Single Line Telephone • Strata CIX Standard Telephone • Strata CIX DKT2404-DECT Cordless Telephone • Strata DKT2204-CT/DKT2304-CT Cordless Telephones Quick Reference Guide • Strata CIX IP5000-Series Telephone • Strata CIX DP5000-Series Telephone • Strata CIX/CTX DKT/IPT Telephone CD-ROMs • Strata CIX Application Software and Documentation Library – includes eManager™ software. • Strata CIX Call Center Solutions Application Software and Documentation Library For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CIX and CTX documentation and enables you to view, print and download current publications.

1 Strata CIX Overview 1 The Strata CIX family includes the CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 Internet Protocol (IP) systems that provide sophisticated business communication features. These systems deliver on the promise of IP telephony by providing all the features and benefits of our traditional business communications systems on a converged IP platform. With the Strata CIX, you have a choice of mixing and matching technologies, creating a pure IP system or a converged solution, and changing based on the needs of your company. Important! The Strata CIX100-S uses the same hardware and configuration as the Strata CIX100, with a few exceptions. Whenever the CIX100 is mentioned in this book, it applies to both the CIX100-S and CIX100, unless specified otherwise. The Strata CIX IP business communications system provides pure IP peer-to-peer functionality, offers FeatureFlexTM adaptability capabilities, and provides a smooth migration path from Toshiba Strata CTX and Strata DK digital business communication systems. The Strata CIX supports many types of telephones and provides the configuration flexibility to build the communications system you need, in addition to the investment protection from re-using devices from other Strata systems. That’s why the Strata CIX is much more than just an IP system. It is a unified communications environment that supports many types of client devices. Optionally available with the Strata CIX is the Strata Media Application Server (MAS), which allows multiple applications to be combined on a single device. Applications include Auto Attendant, Voice Mail, Automated Speech Recognition (ASR), Text-to-Speech, Unified Messaging, Interactive Voice Response (IVR), Automatic Call Distribution (ACD) and Reporting, Web browser-based Personal and System Administration, Web-based Telephone Applications, FeatureFlex adaptability tools, and third-party applications. For more information on the MAS, please refer to Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards.

3 Strata CIX40 2 This chapter provides a system overview of the Strata CIX40 telephone system. The CIX40 is an IP communication system that brings powerful IP telephony and Strata Net networking capabilities to small customers and branch office locations. The Strata CIX40 system is a compact system that provides large system features (for dimensions, see Table 1). The CIX40 is designed for wall mounting and occupies very little space. An optional 4~8 port, 40-hour integrated plug and play Toshiba Voice Processing system (GVPH1A) with built-in modem plugs into a dedicated slot in the Strata CIX40 cabinet. This integrated combination of the Strata CIX40 and GVPH1A is a very powerful and cost-effective small business solution. The plug and play CIX40 is easy and very cost effective to install. The default plug and play configuration is already programmed in the CIX40 and GVPH1A voice processing system. Any additional programming or changes to the CIX40 can be done by using the latest version of eManager software that is found on Internet FYI. The CIX40 can be configured with up to 24 IP channels to support Toshiba IP Desktop and Soft phones; SIP telephones, SIP trunks and IP Strata Net channels to network multiple Strata CIX systems. The CIX40 easily connects to outside public and private telephone lines. All of the telephones (stations) tied to the system can have direct access to each other, as well as to the public and private network. All lines, stations, and options are tied together through the cabinet. The CIX40 does not require processor licenses for analog Caller ID CO Lines, the first four Voice Mail ports, digital or analog station ports, DTMF Receivers, etc. The only licenses needed are for Voice Mail ports 5~8, IP Strata Net networking channels, Toshiba IP telephones, SIP phones SIP trunks and Soft IP telephones connected to the optional GIPU8, GIPH-X1A, MIPU16-1A and MIPU24-1A IP interface cards.

Licenses are required on the Media Application Server (MAS), Stratagy, SES, and customer provided PCs for applications such as ACD, Strata Call Manager (SCM), TASKE, FeatureFlex, VCS, Insight, etc. The CIX40 comes with built-in circuitry for eight digital telephone ports, four CO line ports with Caller ID Interface, one standard telephone port, built-in maintenance modem, LAN/NIC interface, and one power failure transfer relay. The Strata CIX40 system capacity can be expanded by adding the following expansion components shown in parenthesis: The fully expanded CIX40 system with optional interface cards provides the following capacities: • 11 loop start CO line ports with Caller ID and 16 digital station ports (GCDU2A and GCOCIH1A). • Two standard telephone ports (GSTU1A). • Eight, 16 or 24 IP channels for IP for any combination of telephone or Strata Net connection (GIPU8, GIPH-X1A, MIPU16-1A or MIPU24-1A). • 4, 6 or 8 voice mail ports with 40 hours of message storage and 360 mailboxes (GVPH1A, LIC- 2 GVPH for 6 or 8 port). • Four serial interface ports (BSIS). The table below lists the CIX40 cabinet physical specifications Processor The Strata CIX40 processor (GCTU2A) is a standard part that plugs into a dedicated CIX40 cabinet slot. The Strata CIX40 uses a high-speed 32-bit RISC processor, DRAM working memory, SRAM with lithium battery to back-up memory. The Strata CIX40 processor has the following standard components built-in: • Secure Digital (SD) memory card interface for program data backup, software upgrades, alarms, error logs, and admin logs done locally or remotely. • Network Interface Card port provides one circuit for 100base-TX Ethernet LAN connection of the eManager computer, ACD Server, CIX Attendant Console, Multimedia Application Server (MAS) and CSTA applications. • 33.6 Kbps/V.34 Factory installed AMDS1A maintenance modem for connecting the eManager administration tool locally or remotely. • One Music-on-hold (MOH)/Background Music (BGM) RCA jack to interface with external MOH and/or BGM sources. The CIX40 can have up to three MOH/BGM source interfaces by adding two additional MOH/BGM input sources, connected to the Standard Telephone interfaces. Table 1 CIX40 Cabinet Specifications Cabinet Weight Height Width Depth Cabinet (CHSU40A2) The system cabinet is off-black and contains the GMAU/GMAS motherboards 6.6 lbs. 18 in. 12.2 in. 3.5 in.

Strata CIX General Description 02/13 5 • One External Page RCA jack to interface with a Toshiba External Amplified Speaker (BESCB) or a customer-supplied page amplifier and speaker(s) for external paging, night ring over external page, and external BGM applications. • One Relay control interface that provides an interface to a normally open relay contact which can be programmed to control a Night Bell, door lock or to mute BGM during an external page. • Memory Protection Battery that protects data and the customers programmed configuration from memory loss. This information will be maintained in a powerless system for at least six years. • 16 DTMF receivers. • 16 Busy Tone (BT) detector circuits for Auto Busy Redial (ABR). • 64 conference circuits. • Digital volume PAD technology enables audio volume to be adjusted in eight steps to compensate for conference and/or CO line network losses. The optional Serial Port Interface Subassembly (BSIS1A) can be installed on the processor to provides RS-232 interface ports for SMDR interface to Call Accounting devices, SMDI for external Voice Mail devices, and future applications. The BSIS1A is not needed for the GVPH1A voice mail system because the GVPH1A uses built-in SMDI through the back plane. CIX40 Cabinet Slots The CIX40 Cabinet has three dedicated slots used for the GCTU2A system processor card, GVPH optional Voice Mail circuit card and a slot that can add either four analog lines (GCOCIH1A) or 8, 16 or 24 IP channels (GIPU, GIPH, MIPU16 or MIPU24) optional VoIP interface cards. All other CIX40 optional interface cards plug onto the Processor or the Motherboard. The CIX40 does not support CIX1200/670/200/100 circuit cards. Large Scale Integrated (LSI) Circuits (no licenses required) The processor has an LSI circuit that supports the following: • 16 DTMF receivers • 16 Busy Tone (BT) detector circuits for Auto Busy Redial (ABR) • 64 built-in conference circuits • Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in eight steps to compensate for conference and/or CO line network losses Figure 1 CIX 40 Interior

6 Strata CIX General Description 02/13 GCTU2A Processor Interfaces Memory Protection Battery If commercial AC power is lost or if a system is moved or stored without power, the processor has an on-board battery that protects data and the customer’s programmed configuration from memory loss. This information will be maintained in a powerless system for at least six years. Relay Control Interface An on-board terminal strip provides an interface to a normally open relay contact which can be programmed to control a Night Bell, door lock or to mute BGM during an external page. External Page Interface A 600 ohm RCA jack is built into the processor to interface with a Toshiba External Amplified Speaker Control box (BESCB) or a customer-supplied page amplifier and speaker(s) for external paging, night ring over external page, and external BGM applications. Music-on-hold/Background Music Interface One 600-ohm RCA jack is provided on the processor to interface with Music-on-hold and/or Background Music (BGM) sources. With the CIX40, you can have up to three MOH/BGM source interfaces. The CIX40 Standard Telephone interfaces can be used to provide up to two MOH/BGM input sources in addition to the processor MOH/BGM interface. Secure Digital Memory The processor has an on-board Secure Digital (SD) memory card slot. A SD memory card can be inserted into the slot to backup and restore customer program data. It also makes it easy to upload operating system data for software upgrades and is used to store maintenance log files. CIX40 Processor Optional Subassembly Optional subassembly can be attached to the GCTU2A processor to provide additional features. The subassembly is: BSIS (Serial Port Interface) – Provides up to two RS-232 interface ports for SMDR interface to Call Accounting devices, SMDI for external Voice Mail devices, and two future applications. Notes • The GVPH does not require a BSIS SMDI port. • The factory installed AMDS maintenance modem and Network Interface Card (NIC) come built into the GCTU2A processor.

Strata CIX General Description 02/13 7 GVPH – Integrated Voice Mail With the release of Strata CIX40, Toshiba is also introducing a plug and play voice mail circuit card (GVPH1A) specifically for the Strata CIX40 cabinet. It plugs into a dedicated cabinet slot and requires no additional hardware to provide its full set of features. The CIX40 is pre-programmed to match all related voice mail programming in the GVPH Voice Mail system. This includes station numbers, mailboxes, voice mail hunt groups, voice mail station IDs and many other items which are listed in the CIX40 installation documentation. The pre- programmed data is set when the processor is initialized even if the expansion cards or GVPH1A Voice Mail system is not installed prior to system initialization. It provides comprehensive Auto Attendant/Voice Mail capabilities, including the following: • 4-Voice Ports (default) and 6 or 8 ports with LIC-2 GVPH license. • 40 hours voice storage or up to 10,000 total messages. • 360 mailboxes. • Voice Mail Call Monitor – answering machine like operation to monitor and optionally pick-up a call when someone is leaving a voice message. • Voice Mail LCD Feature Prompting with Soft Key Operation (English and Spanish). • Call Record – enables the user to record live calls. • Installs in a dedicated CIX40 cabinet slot with SMDI integration built-in on backplane – no serial port or other interface hardware is needed for interface or for its full set of features. • Built-in remote maintenance modem. • Administration requires the GVPH UADMIN2 Administration Software. This is a new version of Stratagy UADMIN2 exclusively for the GVPH1A. It also includes a new software version program update and prompt update capability for remote maintenance. • The Backup and Restore function stores Names, Greetings, Mail box numbers, and all other database parameters. It does not back up/restore user messages. • Pre-programmed with default mail boxes that match CIX40 default stations numbers, adding simplicity to any installation. To program additional features beyond the default settings, refer to Strata CIX40 Voice Processing Programming Manual and UADMIN2 software. Feature Compatibility The Strata CIX40 uses the same Release 5.10 software as Strata CIX100, CIX200 and CIX670 systems, so functionality and features are the same between them, with some exceptions that are listed below. The Strata CIX40 does not support the following capabilities: • T1 and PRI digital trunk interfaces. • DID, Ground start and Tie line analog trunk interfaces (supports Loop start with Caller ID). • Dialed Number Identification Service (DNIS). • Zone Page Interface. • Analog Station: Caller ID, message waiting lamp control and off-premise stations

System Configuration Following are Strata CIX40 configuration guidelines: • Pre-programmed to initialize and match CIX40 extension numbers with GVPH1A voice mailboxes. So the system is ready for use when it is powered up the first time. • Supports all CIX Release 5.2 and above features, except Speaker OCA and OCA on Digital Telephones; T1 and PRI digital trunk interfaces; DID, Ground start and Tie line analog trunk interfaces (supports Loop start with Caller ID), DNIS, and Zone Page Interface. • Fully Licensed for 18 digital and analog telephones, 4 Voice Mail ports and 11 analog CO lines, 4 RS232 ports and 16-DTMF/ABR circuits. Licensing is only required for Strata Net networking channels, IP telephones, SIP phones, SoftIPTs, 6 or 8 voice mail ports, and MAS applications. • Maximum Capacity is 16 Digital telephones, 11 Loop start lines with Caller ID Interface, 2 Standard telephone interfaces, 8 Voice Mail ports, 24 IP channels, and 4 RS-232 Serial Interface ports. • Digital Telephone Compatibility – Supports Toshiba DP5000-series telephones, Add-on modules and DSS console. The DP5000-series telephones include a 10 button telephone set (DP5022-SDM) that is designed as a cost-effective telephone for the CIX40. • IP Telephone Compatibility – Supports all Toshiba 2000-series and 5000-series IP telephones, Add-on-Modules and DSS consoles, SoftIPT soft phones on laptops and PDAs, and SIP telephones. • CO Line Compatibility – Loop start lines with or without Caller ID. • Up to 24 IP SIP and Strata Net trunks are supported. GVPH1A Voice Mail (optional plug in voice mail card): • 4, 6 or 8 ports, 40 hours storage for saved messages, 360 mailboxes (4 default, 6 or 8 require LIC-2 GVPH). • Works similar to IVP8R2 with additional features of Voice Mail Call Monitor, Voice Mail LCD Feature Prompting with Soft Key Operation, and Call Record. • Plugs into CIX40 dedicated cabinet slot. • SMDI integration built-in on back plane – no serial port or other interface hardware needed. • Built-in remote maintenance modem. • Administration requires the GVPH UADM2 Administration Software. This is a new version of Stratagy Admin exclusively for the GVPH1A. • Pre-programmed with default mail boxes that match CIX40 default stations numbers, adding simplicity to any installation.

9 Note See the “CIX40 Functional Block Diagram” on page 12 to see how the circuit cards and interface connectors can be used for connecting stations and peripherals. Table 2 CIX40 System Configuration Basic Configuration - No Licenses Needed Basic Capacity CHSU40A2 Cabinet, includes Power supply and Mother Board. The CIX40 cabinet and GCTU2A processor are boxed separately. The cabinet and processor are also warranted and repaired separately. 4 CO line w/CLID, 8 Digital Telephones and 1 Standard Telephone. Includes: 33.6 Kbps/V.34 Maintenance Modem, Page interface, MOH interface, Control relay, 16 DTMF/ABR circuit, 1 Power Failure Transfer interface, NIC port for 100base-TX Ethernet LAN connection of eManager computer, ACD Server, CIX Attendant Console, and CSTA applications, and a Secure Digital card interface. Expanded Configuration – No Licenses Needed Capacity/Feature Option GCDU2A (3-CO line/8-DKT expansion card) 3 CO line w/CLID and 8 Digital telephones GCOCIH1A (4 - CO expansion card) 4 CO lines with CLID GVPH1A (voice mail plug-in card) 4-port Toshiba Plug-in Voice Mail system expandable to 6 or 8 ports with LIC-2 GVPH. GSTU1A (standard telephone plug-on card) 1 Standard Telephone (total 2 standard telephones) BSIS1A (4-port RS-232 interface plug-on card). SMDR for Call Accounting or SMDI for external voice mail system HPFB-6 one to two HPFB6 Battery with built-in Chargers Reserve Power (Battery Backup) Expanded Configuration – Licenses Required Expanded Capacity/Feature Option GIPU8-1A (8-channel GIPU IP plug-in card) GIPH-X1A (8-channel IP plug-in card). MIPU16-1A (16 channel IP plug-in card). MIPU24-1A (24 channel IP plug-in card). IP License requirements: LIC-CIX-STRN-CH – one license required for each IP Strata Net channel (Strata Net system license is not available). LIC-CIX-IP PORT – one license required for each IP Telephone, SIP phone and SoftIPT. LIC-SOFTIPT – one license required for each SoftIPT. Maximum 8, 16 or 24 channels for any mix of IP telephones or Strata Net networking channels.

Table 3 CIX40 R2 Cabinet Configurations (CHSU40A2 Cabinet/R5.1 SW) Analog CO Lines Digital Telephones IP Channels Equipment 4 8 0 Cabinet (CHSU40A2) 7 16 0 Cabinet, GCDU2A 8 8 0 Cabinet, GCOCIH 11 16 0 Cabinet, GCDU2A, GCOCIH1A 4 8 8, 16, 24 Cabinet, GIPU, GIPH1A, MIPU161A, MIPU241A 7 16 8, 16, 24 Cabinet, GCDU2A, GIPU, GIPH1A, MIPU16, MIPU24 Voice Mail: GVPH1A can be installed in all of the above configurations to provide 4 default VM Ports and expand to 6 or 8 VM Ports with the LIC2-GVPH license Analog FX/Modem Ports: One analog station port is standard on the Base cabinet; a second can be added by installing GSTU1A. Table 4 CIX40 R1 Cabinet Configurations (CHSU40A Cabinet/R5.1 SW) Analog CO Lines Digital Telephones IP Channels Equipment 3 8 0 Cabinet (CHSU40A) 6 16 0 Cabinet, GCDU2A 7 8 0 Cabinet, GCOCIH 10 16 0 Cabinet, GCDU2A, GCOCIH1A 3 8 8, 16 Cabinet, GIPU8, GIPH1A, MIPU16 6 16 8, 16 Cabinet, GCDU2A, GIPU8, GIPH1A, MIPU16 Voice Mail: GVPH1A can be installed in all of the above configurations to provide 4 default VM Ports and expand to 6 or 8 VM Ports with the LIC2-GVPH license Analog FX/Modem Ports: One analog station port is standard on the Base cabinet; a second can be added by installing GSTU1A.

Strata CIX General Description 02/13 11 Reserve Power One or two HPFB-6 optional units can be added to the CIX40 to provide reserve power. The amount of reserve power time depends on the hardware (see Table 5). The table below is an estimate of battery backup time based on the premise that the HPFB-6 unit(s) are fully changed at the time of AC power failure. This estimated backup time is based on normal call traffic, the time estimates will be reduced by as much as half with extreme heavy traffic volumes. Note The CIX40 should be plugged into AC power and the DC power switch should be turned on when installing the HPFB-6. The HPFB-6 will not start to operate if AC power is not available during the initial installation. Telephone and Console Support The Strata CIX40 supports all current Toshiba 5000-series Telephones, Add-on Module, DSS Console, and CIX Attendant Console. see Chapter 7 – Telephones and Peripherals. The Strata CIX40 supports 3000-series and 3200-series digital telephones, including the DKT3007-SD(W) and DKT3207-SD 7-button models, Add-on Module, DSS Console, CIX Attendant Console, and generic single-line telephones (2500-sets). For details on Telephones and Consoles, see Chapter 7 – Telephones and Peripherals. The Strata CIX40 supports Toshiba 2000-series and 5000-series IP telephones, SoftIPT soft phones on laptops and PDAs, and SIP telephones. The Strata CIX40 does not support analog electronic telephones (6500-series, 6000-series, etc.) or older IPT1020-SD IP telephones. The Strata CIX40 supports CIX IP and Digital Attendant consoles. Table 5 CIX40 Reserve Power Duration Estimates Hardware 1 HPFB-6 2 HPFB-6 3CO/8DKT/DP - No GVPH 1 hr. 40 min. 3 hr. 20 min. 3CO/8DKT/DP - with GVPH 1 hr. 30 min 3 hr. 6CO/16DKT/DP - No GVPH 1 hr. 5 min. 2 hr. 10 min. 6CO/16DKT/DP - with GVPH 1 hr. 2 hr. 11CO/8DKT/DP - No GVPH 1 hr. 20 min. 2 hr. 40 min. 11CO/8DKT/DP - with GVPH 1 hr. 10 min. 2 hr. 20 min. 11CO/16DKT/DP - No GVPH 1 hr. 2 hr. 11CO/16DKT/DP - with GVPH 55 min. 1 hr. 50 min.

12 Strata CIX General Description 02/13 CIX40 Functional Block Diagram The Functional Block Diagram below shows the circuit cards and interface connectors used for connecting the stations and peripherals to the CIX40 R2 cabinet (CHSU40A2). LAN Digital Telephone (DP) and Add-on Module DDCB Cordless DKT Power Failure Telephone (Co Line 1) MDFB Door Phones and Lock Controls Standard Telephone 1-Std. Tel. Circuit 1-Std. Tel. Circuit 25-pair Amphenol Connector 8-Digital Tel. Circuit 8-Digital Tel. Circuit PFCT Digital Telephone IPT 2000 IPT 2000 IPT 2000 Digital Telephone with DSS Console Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol 0012-cix40c GCTU2A GVPH (optional) Voice Mail/ Auto Attendant Processor PCB Up to Four Programmable Serial (RS-232) Port Modular Jacks Available (RCA Jack) 600 ohm Interface to Music On Hold and/or Background Music Source (RCA Jack) 600 ohm Interface to External Paging Amplifier (Relay Contact) for Night Relay, Door Lock, or Page Mute ACD (CSTA) RS-232 Maintenance port SMDR Call Accounting Remote CIX eManager PC Attendant Console Strata Net IP End Point BSIS KSU Mother Board GCDU2A GIPH-X1A GIPU8, MIPU16 MIPU24 8, 16 or 24 IP Channels (Optional) (Optional) (Optional)* Conference SW with PAD Remote Maintenance Modem Maintenance Modem MDF KSU Mother Board Power Circuit Reserve Power VoIP Channels HPFB-6 Battery/Charger 120V AC, 60Hz Ethernet Interface 100Base TX RJ45 DTMF/ABR Receivers SD Card Maintenance and Customer Database WAN/ Internet LAN SMDI for Toshiba Proprietary Integration Toshiba Proprietary Soft Key LCD Link Stratagy ES Voice Mail 4-loop start lines with Caller ID 3-loop start lines with Caller ID Network Demarcation Point • • • Central Office Centrex PBX GSTU1A (Optional) FAX or Modem UAdmin CIX Node Router AC Adaptor WAN/ Internet GCOCIH1A (Optional)* 4-loop start lines with Caller ID * If GCOCIH1A is installed, then GIPH-X1A, MIPI16-1A or MIPU24-1A cannot be installed and vice versa. IP5000 / IP5000 / IP5000 / Figure 2 CIX40 Functional Block Diagram

13 Additional Specifications Table 6 CIX40 Specifications Category Items Specification Remarks Power Input voltage rating 100-240VAC Input current rating 1.3A max. At full installation Input frequency 50/60 Hz AC adapter output voltage +15V/4.0A Voltage of inside Power switch -27.3V/+5.0V DC Switch Located inside cabinet Power failure back up 1 HPFB6: 1 hour 2 HPFB6: 2 hours See page 11 The amount of time depends on hardware configuration. One hour in HPFB6 means 6 CO+16DP with GVPH based on HPFB6 is fully charged. Grounding Customer supplied Grounding wire. Ground wire must connect the earth ground through the FG terminal on the GMAU for safety purposes and to protect noise. AC Plug 2-pin (American) Ground wire must connect the earth ground through the FG terminal on the GMAU for safety purposes and to protect noise. Environment Operating Temperature 0 - 40 C Operating humidity 20 - 80% Storage temperature -20 - 60 C Safety System Maximum ports 40 16: DP phones 6: Analog trunk 8: IP channel 4: Voicemail 2: Analog devices 4: Serial ports Regulation Safety UL60950-1 USA EMC FCC part15 class-A Network Performance FCC part68 FCC/ACTA Registration Numbers ACTA/FCC Part 68 Registration for Key System Code (KD): CJ6KD03BDTCHS402 ACTA/FCC Part 68 Registration for Multifunction Code (MF): CJ6MF03BDTCHS402 ACTA/FCC Part 68 Registration for Multifunction Code (PF): CJ6PF03BDTCHS402

14 Strata CIX General Description 02/13 Station Loop Limits The table below provides the maximum loop limits for connection of telephones, lines, peripheral equipment, and power supplies. The following information applies to only the Strata CIX40 system. Digital Telephone/DIU/DDM Console/ADM/Loop Limits Mode CIX40 Cabinet or Battery Backup1 1. Battery backup applies to instances when the system is being powered by batteries exclusively. Maximum line length (24 AWG) 1 Pair feet meters DP5000, DKT3000, DKT3200-series or DKT2000-series models, DP with BVSU2 or DVSU or BHEU or HHEU. 2. CIX40 Digital Telephones do not support Speaker OCA. CIX40 Cabinet 1000 303 Battery Backup 695 204 DKT with BPCI CIX40 Cabinet 1000 303 Battery Backup 500 151 DKT with BPCI and BHEU CIX40 Cabinet 1000 303 Battery Backup 500 151 DSS3060 or DSS2060 CIX40 Cabinet 1000 303 Battery Backup 675 204 DDCB3A CIX40 Cabinet 165 50 Battery Backup 500 151 BATI, RATI CIX40 Cabinet 1000 303 Battery Backup 1000 303 DKT with 1 ADM CIX40 Cabinet 675 204 Battery Backup 165 50 DKT with 2 ADMs CIX40 Cabinet 500 151 Battery Backup 33 10

15 Strata CIX100-S / CIX100 3 This chapter provides a system overview of the Strata CIX100-S and CIX100 telephone systems. The Strata CIX100-S/CIX100 systems are compact systems, yet they provide large system features (see Figure 3 and Table 7). They are designed for wall mounting and occupy very little space. The CIX100 processor (ACTU3A) comes with 32 ports (licensed) and can grow to 112 ports by adding 4-port licenses. The CIX100-S processor (ACTU3A-S) comes with 16 ports (licensed) and can grow to 32 ports by adding two eight-port licenses. Then, it can grow to 112 ports with four-port licenses. Note The Strata CIX100-S and CIX100 system capacities depend on the licenses stored on the system processor and the hardware described in this chapter. Important! The Strata CIX100-S uses the same hardware and configuration as the Strata CIX100 with a few exceptions. Whenever the CIX100 is mentioned in this book, it applies to both the CIX100-S and CIX100 unless specified otherwise. Each ACTU3 basic processor can be configured with a one or two cabinet system. A single (Base) cabinet system supports a combination of up to 64 Central Office (CO) lines and stations, while a two cabinet system (Base and Expansion) can support up to 112 CO lines and stations. System line and station capacity is expanded by adding CO line and station circuit cards and port licenses into its universal slot architecture. The CIX100 easily connects to outside public and private telephone lines. All of the telephones (stations) tied to the system can have direct access to each other, as well as to the public and private network. All lines, stations, and options are tied together through the cabinets. Table 7 CIX100-S/CIX100 Cabinet Specifications Cabinet Weight1 1. Weight includes the processor card in the Base Cabinet and four universal circuit cards in each cabinet. Height Width Depth Base Cabinet (CHSUB112) 19.4 lbs. 14.6 in. 11.9 in. 10.2 in. Base + Expansion Cabinet (CHSUE112) 34.6 lbs. 14.6 in. 19.9 in. 10.2 in. 5976 Base Expansion Figure 3 CIX100-S / CIX100 Base / Expansion Cabinets

CIX100-S and CIX100 Processors 16 Strata CIX General Description 02/13 CIX100-S and CIX100 Processors Each system operates with one processor card (ACTU3A-S for CIX100-S, ACTU3A for CIX100) that installs in a dedicated slot of the Base Cabinet. The processors incorporate the following hardware features. CPU/Memory Either processor card uses a high-speed, 32-bit, RISC processor, Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for memory back-up, and flash program memory. Large Scale Integrated (LSI) Circuits The processors each have LSI circuits that support the following: • 16 DTMF receiver hardware processor are built into the ACTU3. Five or more DTMF receivers require appropriate licenses. • 16 Busy Tone (BT) detector circuits for Auto Busy Redial (ABR) are built into the ACTU3. • 64 built-in conference circuits. • Built-in, adjustable, digital, volume PAD technology enables audio volume to be adjusted in eight steps to compensate for conference and/or CO line network losses. Memory Protection Battery If commercial AC power is lost or if a system is moved or stored without power, the processor has an on-board battery that protects data and the customer’s programmed configuration from memory loss. This information will be maintained in a powerless system for at least six years. Relay Control Interface An on-board terminal strip provides an interface to a normally open relay contact which can be programmed to control a Night Bell or door lock or to mute BGM during an external page. External Page Interface A 600 ohm RCA jack is built into each processor to interface with a Toshiba External Amplified Speaker (BESCB) or a customer-supplied page amplifier and speaker(s) for external paging, night ring over external page, and external BGM applications. Music-on-hold/Background Music Interface A 600-ohm RCA jack and volume controls are built into each processor to interface with Music- on-hold and/or Background Music (BGM) sources (one of the jacks is for future use). With the CIX100, you can have up to 15 MOH/BGM source interfaces by adding: • Up to two BIOU circuit cards, each provides three MOH/BGM input sources • An RSTU circuit card that provides up to eight MOH/BGM input sources Secure Digital Memory Each processor has an on-board SD memory card slot. A SD flash memory card can be inserted into the slot to backup and restore customer program data. It also makes it easy to upload operating system data for software upgrades and is used for maintenance functions (see “System Fault Finding and Diagnostics” on page 148 for more details).

CIX100 Cabinet Slots Strata CIX General Description 02/13 17 Built-in Ethernet Connection The ACTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: • CIX Attendant Console • ACD server • Local and Remote eManager PC • Soft Key Control of Voice Mail features CIX100 Processor Optional Subassemblies Optional subassemblies can be attached to the ACTU3A-S or ACTU3A processors to provide additional features. The subassemblies are: • AMDS (Modem) – Provides a 33.6Kbps/V.34 modem for point-to-point local or remote connection to the eManager administration PC. • BSIS (Serial Port Interface) – Provides up to two RS-232 interface ports for SMDR interface to Call Accounting devices, SMDI or Toshiba Proprietary interface to Voice Mail devices, and two future applications. CIX100 Cabinet Slots Base Cabinet The Base Cabinet has one dedicated slot used for the system processor card and four universal slots (S101~S104), that can accommodate station, line or option circuit cards. It also houses a power supply that is packaged with the cabinet. Expansion Cabinets One expansion cabinet has four universal circuit card slots (S105~S108) that can accommodate station, line or option circuit cards. It also houses a power supply that is packaged with the cabinet. Figure 4 Base and Expansion Cabinet Interior C US 49L7 E88891 TIM TOSHBIA DIGITAL BUSINESS TELEPHONE SYSTEM MODEL CHSUB112A V 1A. NO R 10062 Strata CTX100 INPUT: 120Vac 60Hz 1.8A TOSHIBA CORPORATION MADE IN MALAYSIA ZCP DC AC DC POWER TOSHBIA DIGITAL BUSINESS TELEPHONE SYSTEM MODEL CHSUB112A V 1A. NO R 10039 Strata CTX100 INPUT: 120Vac 60Hz 1.8A TOSHIBA CORPORATION MADE IN MALAYSIA ZCP AMAUE1A TOSHIBA S101 S102 S103 S104 S105 S106 S107 S108 DC AC DC POWER 6576

19 Strata CIX200 4 The Strata CIX200 supports 192 ports and can be configured as a one or two cabinet system, consisting of a Base Cabinet and one optional Expansion Cabinet. One processor model supports all Strata CIX200 configurations from smallest to largest. These cabinets are designed specifically to fit standard (customer-supplied) 19” racks. The 19” rack and rack screws must be supplied by the dealer. Interface cables connect directly to the front panel or exit the cabinet through a port on the right side of the cabinet. The CIX200 uses a single-card common control processor unit (LCTU2A), with a high-speed 32- bit RISC processor, 64 MB DRAM working memory, SRAM with lithium battery on-board flash program memory, and removable Toshiba Secure Digital flash memory. Base Cabinet The Base Cabinet (CHSUB192A) has four slots. The upper left slot, labeled B101 is reserved for the common control unit. The other three slots (labeled S101, S102 and S103) are universal card slots capable of hosting any of the station, line, and option interface PCBs compatible with the Strata CIX systems. The Base Cabinet also has a dedicated LSLU slot located at the back of the cabinet for two analog ports with two connectors on the front of the cabinet. Expansion Cabinets One Expansion Cabinet (CHSUE192A) can be added to increase the system station and CO line capacity. The Expansion Cabinet has four universal slots for interface cards (labeled S201 ~ S204). Compatible interface cards include the MIPU / LIPU / LIPS IP interface cards and the current Strata CIX interface cards that support CO lines, digital telephones, analog stations, etc. Refer to “Capacities” on page 181 for cabinet slot and station/line capacities.

Basic Specifications The following table lists the parts and basic specifications of the CIX200 Rack Mount Cabinets. Power Backup An Uninterruptible Power Supply (UPS) is required for power backup on a CIX200. The UPS is similar to the ones used for computer systems and networking equipment. Dimensions of each cabinet – Base (CHSUB192A) and Expansion (CHSUE192A) Height: 2U or 3.5 inches (88.9 mm) Width: 17.3 inches (440mm – without bracket); 19 inches (483 mm – with bracket) Depth: 16.1 inches (410mm) Weight: 16 lbs (7.2 kilograms) Power Supply Unit (PSU) Initially Built-in 19" Rack Installation Dimension IEC297-1 (EIA RS 310-D) 465.1mm (front face screw pitch – width) Installation Rack-mount (preferred) or Table top. Important! Do not place the equipment on the floor or in a dusty place.

21 Configuration The two primary considerations in system configuration are Card Slot Use and Power Factor. Card Slot Use The card slots can each support up to 32 ports. There are a few card position requirements based on cable lengths. These are discussed in detail in the Strata CIX Installation Manual. These requirements do not affect the system capacities. In general, determine the number and type of stations needed, the number and type of trunks, and any additional requirements. Other requirements include voice mail, power fail transfer, tie lines, etc. The total number of ports required must not exceed 192. Figure 5 Two Cabinet CIX Power Factor Power Factors for the CIX200 circuit cards are shown below. For all others please refer to the Installation and Maintenance Manual. • LCTU1A: No effect on Power Factor calculations • MIPU: PF = 0.2 • LIPU-X1A: PF = 2.6 • LIPS-X1A: PF = 1.9 • LSLU1A: PF = 1.5 There are no Power Factor considerations for the new IP Telephones (IPT2010/2020/2008), add- on modules (IADM2020 and IDSS2060), and DSS consoles because the power is not supplied from CIX200 cabinet. The system (-24V) Power Factor is 67 per cabinet. There is no +5V power factor consideration for the CIX200. For an example on how to use the System Power Factor and for worksheets, refer to the Strata CIX Installation and Maintenance manual. 7530 Base Cabinet Expansion Cabinet Processor Card

CIX200 PCBs Two circuit cards are specific to the CIX200 systems; the LCTU processor card and the LSLU, a two-circuit, single-line, telephone interface card. The MIPU24 IP interface card with 24 channel works with the CIX200. The LIPU, an IP interface with 16 resources expands to 32 with the LIPS expansion card and works on all CIX systems. PCB Option Considerations Strata CIX PCBs can be configured for a variety of hardware and software options. Hardware options are defined as either internal (generally related to optional PCB subassemblies) or external (related to connection of peripheral equipment such as background music, voice mail, etc.). Some PCBs must have hardware options, such as jumpers or switches, set prior to installation of the PCB in the cabinet. Common Control Processor Unit (LCTU) The system operates with the LCTU2A processor PCB that installs in a dedicated slot of the Base Cabinet. The Strata CIX200 processor has the following standard components built in: • Secure Digital (SD) memory card interface. A SD flash memory card can be inserted to backup and restore customer program data. It also makes it easy to upload operating system data for software upgrades and maintenance functions. Note LCTU1A uses Smart Media (SM) flash memory. • One Music-on-hold/Background Music Interface is provided by an RCA jack and a volume control that are built into the processor to interface with a Music-on-hold and/or Background Music source. Up to 15 MOH/BGM sources are supported by adding up to two BIOU option cards, each provides three MOH/BGM input sources, and a BSTU card that provides up to eight MOH/BGM input sources. MOH/BGM source volume adjustment is controlled by software programming. • Network Interface Card (NIC) Ethernet 100Base-T Ethernet port for IP management and connection to Open Architecture Computer Telephony Interface (CSTA) applications. This provides extensive call control and telephone support for CTI applications. • 16 built-in DTMF receivers (five or more DTMF receivers require licenses). • 16 built-in Busy Tone (BT) detectors for Auto Busy Redial (ABR). • 64 built-in conference circuits. • Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in eight steps to compensate for conference and/or CO line network losses. • Page connector – External Page interface. • Relay connector – Relay Control interface. • Memory Protection Lithium Battery that protects data and the customer’s programmed configuration from memory loss. This information will be maintained in a powerless system for at least six years. Optional subassemblies can be added to the LCTU processor PCB to enable system expansion and provide additional features. The subassemblies are: BSIS interface PCB attaches to the LCTU to provide up to four RS-232 interface ports for SMDR Call Accounting, and SMDI or Toshiba Proprietary Voice Mail interface. AMDS (Modem) – Provides a 33.6Kbps/V.34 modem for point-to-point local or remote connection to the eManager administration PC.

Strata CIX General Description 02/13 23 Analog Standard Station Interface Unit (LSLU1A) The optional 2-circuit LSLU card provides for connection of two analog devices, such as faxes, modems, standard telephones, etc., without message waiting. The LSLU installs into a dedicated mount in rear of Strata CIX Base Cabinet behind the processor slot. The LSLU does not occupy any of the universal slots of the cabinet, so it does not reduce the maximum capacity of the system. The two analog station ports are accessible on the front of the base cabinet via modular connectors. Modular or Amphenol Connections The Strata CIX200 provides a choice of using either RJ45 modular connectors or amphenol connectors for terminating CO line and station interfaces. • Modular connectors provide an IT friendly environment using RJ45 cables and patch panel connections in data racks. • Amphenol connectors provide efficient connection to existing voice cables terminated on the wall on 110 or 66 blocks. • Either way, the installation technician can exercise his preference or the customer’s preference for the type of connection that will take less time to install or save the customer money. Modular RJ45 connectors are provided by adding optional extenders and modular faceplates to CIX interface cards used in the Strata CIX200. This enables the modular interface cables to be connected at the front panel of the CIX200 cabinet. Amphenol connectors are provided by using CIX interface cards in the Strata CIX200 without extender cards. In this configuration, amphenol interface cables are routed through the side of the cabinet and a flat face plate covers the slot housing the card. See the Strata CIX Installation and Maintenance Manual for more details on Modular or Amphenol connections. The Strata CIX200 supports two different types of optional extenders for the other CIX interface cards, depending upon the type of connectors that exist on the card. Extenders The CIX system uses two types of extenders. One type is connected between the interface card and the cabinet backplane. This type of extender brings the interface connectors to the front of the cabinet. The correct front plate for the interface card is packaged with the extender. These extenders are optional. The second type of extender plugs into the interface card front connector and presents different connectors to the front plate. Some of this type are optional, such as the extender that connects to the 25-pair Amphenol connector on the station card and presents eight or 16 modular connectors to the front panel. Refer to Table 8. Power Failure Transfer Unit (LPFU1A) The optional 8-circuit LPFU card when used with the RCOU and RSTU cards can automatically connect the CO line circuits to the Single Line Telephones (SLT) when system power fails. The LPFU card installs onto the CO line card as an extender, so it shares the same cabinet slot. The RCOU card must be in the slot above.

24 Strata CIX General Description 02/13 LCNU-A1A, LCNU-B1A, LCNU-C1A, LCNU-D1A, LEXU, and LCNU-E1A Table 8 CIX Extender Use Extender Used For Required Comments LEXU-A1A LIPU/MIPU Optional Extender installed between card and chassis backplane. Interface card connectors are bought to the cabinet face. LEXU-B1A BPTU1A RDTU3A Optional LCNU-A1A BSTCIU1A Optional Plugs into the 50-pin Amphenol socket on the interface card. Extends modular connectors to the CIX200 chassis face. LCNU-B1A BWDKU1A BDKU/ BDKS Optional LCNU-C1A RCOU3A RGLU3A RDDU2A BCOCIU1A Optional (See Comments Plugs into the modular connectors on the interface card. Extends modular connectors to the CIX200 chassis face. The LCNU-C1A connects the CO lines and Caller ID in one connector. If not used the connections must made on the MDF. LCNU-D1A REMU1A Optional Plugs into the modular connectors on the interface card. Extends modular connectors to the CIX200 chassis face. LCNU-E1A RCIU2A Required (See Comments) The LCNU-E1A is a set of small cables. These are required only if the LCNU-C1A is used. Connects RCIU2A to the LCNU-C1A to connect the Caller ID and CO line together in one modular socket. LPFU1A Power Fail Transfer Required Required for power fail transfer operation. The LPFU1A is two extender cards and two cables. The CO and Station cards must be in adjacent slots. LCNU-A1A LCNU-B1A LCNU-C1A LCNU-D1A LCNU-E1A

25 Strata CIX670 and CIX1200 5 Strata CIX670 The Strata CIX670 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of Central Office (CO) lines, stations, and peripheral options that best suit your needs. The CIX670 BCTU basic processor can be configured for smaller systems as a one or two cabinet system with a capacity of up to 192 CO lines and stations combined. It can expand to support up to seven cabinets with a capacity of up to 672 CO lines and stations combined with the BCTU/BEXU expanded processor (see Figure 6). System line and station capacity is expanded by adding processor expansion Circuit Cards, cabinets and line/ station circuit cards and station/line licenses. The CIX670 easily connects to outside public and private telephone lines. All of the telephones (stations) tied to the system can have direct access to each other as well as to the public and private network. The Base Cabinet and optional Expansion Cabinets are the building blocks of the system. Each system has a Base Cabinet, and can have from one to six Expansion Cabinets. All lines, stations, and options are tied together through the cabinets. There are two types of cabinets, floor/wall mountable and rack mountable. See page 32 for details on rack mountable cabinets. The overall weight and dimensions of the CIX670 cabinets are shown in Table 9. Table 9 CIX670 Floor/Wall Mount Cabinet Specifications Cabinet Weight Height Width Depth Base Cabinet (CHSUB672) 31 lbs. 11.625 in. 26.5 in. 10.3 in. Expansion Cabinet (CHSUE672) 29 lbs. 9.75 in. 26.5 in. 10.3 in. 5398 Figure 6 CIX 670 Base/ Expansion Cabinets

CIX670 Processor Circuit Cards 26 Strata CIX General Description 02/13 CIX670 Processor Circuit Cards The system operates with the BCTU only or the BCTU and BEXU processor circuit cards that install in dedicated slots of the Base Cabinet. The BCTU and BEXU processor incorporates the following on-board hardware features: CPU/Memory The CIX670 uses a high-speed, 32-bit, Reduced Instruction Set Computing (RISC) processor, Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for back-up memory and flash program memory. Large-scale Integrated (LSI) circuits The processor has LSI circuits that support the following: • BCTU provides 16 built-in DTMF receivers; 32 available using the BCTU and BEXU. For five or more DTMF receivers, appropriate licenses are required. • BCTU provides 16 built-in Busy Tone (BT) detectors for Auto Busy Redial (ABR); 32 available using the BCTU and BEXU. • BCTU provides 64 built-in conference circuits; up to 96 conference circuits are available using the BCTU and BEXU. • Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in eight steps to compensate for conference and/or CO line network losses. Memory Protection Battery If commercial AC power is lost or if a system is moved or stored without power, the processor has an internal battery that protects data and the customer’s programmed configuration from memory loss. This information will be maintained in a powerless system for at least six years. Music-on-hold/Background Music Interface An RCA jack and volume control are built into the processor to interface with a Music-on-hold and/or Background Music source. With the CIX670, you can have up to 15 MOH/BGM sources by adding: • Up to two BIOU circuit cards, each provides three MOH/BGM input sources. • A BSTU or any analog station card that provides up to eight MOH/BGM input sources. • MOH/BGM source volume adjustment is controlled by software programming. Secure Digital (SD) Memory The BCTU processor has an on-board Secure Digital card slot. A SD flash memory card can be inserted to backup and restore customer program data. It also makes it easy to upload operating system data for software upgrades and is used for maintenance functions (see “System Fault Finding and Diagnostics” on page 148 for more details).

CIX670 Processor Circuit Cards Strata CIX General Description 02/13 27 Network Interface The BCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: • CIX Attendant Console • ACD server • Local and Remote eManager PC • Soft Key Control of Voice Mail features • Media Application Server (MAS) CIX670 Processor Optional Subassemblies Optional subassemblies can be added to the BCTU processor card to enable system expansion and provide additional features. The subassemblies are: • AMDS (Modem) – Attaches to the BCTU to provide a 33.6Kbps/V.34 modem for point-to- point local or remote connection to the eManager administration PC. • BSIS interface card which attaches to the BCTU to provide up to four RS-232 interface ports for SMDR Call Accounting and SMDI or Toshiba Proprietary Voice Mail interface.

Strata CIX1200 28 Strata CIX General Description 02/13 Strata CIX1200 The Strata CIX1200 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of Central Office (CO) lines, stations, and peripheral options that best suit your needs. The CIX1200 HCTU basic processor can be configured for smaller systems as a one or two cabinet system with a capacity of up to 192 CO lines and stations combined. It can expand to support up to seven cabinets with a capacity of up to 672 CO lines and stations combined with the HCTU/HEXAU expanded processor. This configuration provides the same number of ports as the CIX670. However, it provides expanded feature capacity for items such as LCR tables, Network routing tables, etc. The Strata CIX1200 can expand to support twelve cabinets (shown right) with a capacity of up to 1,152 CO lines and stations combined with the HCTU/HEXBU expanded processors. System line and station capacity is expanded by adding processor expansion circuit cards, cabinets and line/station circuit cards and station/line licenses. The CIX1200 easily connects to outside public and private telephone lines. All of the telephones (stations) tied to the system can have direct access to each other as well as to the public and private network. The Base Cabinet and optional Expansion Cabinets are the building blocks of the system. Each system has a Base Cabinet, and can have from one to 11 Expansion Cabinets. All lines, stations, and options are tied together through the cabinets. There are two types of cabinets, floor/wall mountable and rack mountable. See page 32 for details on rack mountable cabinets. The overall weight and dimensions of the CIX1200 cabinets are shown in Table 10. Table 10 CIX1200 Floor/Wall Mount Cabinet Specifications Cabinet Weight Height Width Depth Base Cabinet (CHSUB672) 31 lbs. 11.625 in. 26.5 in. 10.3 in. Expansion Cabinet (CHSUE672) 29 lbs. 9.75 in. 26.5 in. 10.3 in. CIX1200_BE CIX 1200 Base/Expansion Cabinets

CIX1200 Processor Circuit Cards Strata CIX General Description 02/13 29 CIX1200 Processor Circuit Cards The system operates with the HCTU (2 cabinets) only or the HCTU and HEXAU (7 cabinets) or HCTU and HEXBU (12 cabinets) processor circuit cards that install in dedicated slots of the Base Cabinet. The processor cards incorporate the following on-board hardware features: CPU/Memory The CIX1200 uses a high-speed, 32-bit, Reduced Instruction Set Computing (RISC) processor, Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for back-up memory and flash program memory. Large-scale Integrated (LSI) circuits The processor has LSI circuits that support the following: • HCTU provides 16 built-in DTMF receivers; 32 available using the HCTU and HEXAU and 48 using the HCTU and HEXBU. For five or more DTMF receivers, appropriate licenses are required. • HCTU provides 16 built-in Busy Tone (BT) detectors for Auto Busy Redial (ABR); 32 available using the HCTU and BEXAU and 48 using HCTU and HEXBU. • HCTU provides 64 built-in conference circuits; up to 96 conference circuits are available using the HCTU and HEXAU and up to 128 conference circuits using HCTU and HEXBU. • Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in eight steps to compensate for conference and/or CO line network losses. Memory Protection Battery If commercial AC power is lost or if a system is moved or stored without power, the processor has an internal battery that protects data and the customer’s programmed configuration from memory loss. This information will be maintained in a powerless system for at least six years. Music-on-hold/Background Music Interface An RCA jack and volume control are built into the processor to interface with a Music-on-hold and/or Background Music source. With the CIX1200, you can have up to 15 MOH/BGM sources by adding: • Up to two BIOU circuit cards, each provides three MOH/BGM input sources. • A BSTU or any analog station card that provides up to eight MOH/BGM input sources. • MOH/BGM source volume adjustment is controlled by software programming. Secure Digital (SD) Memory The HCTU processor has an on-board Secure Digital card slot. A SD flash memory card can be inserted to backup and restore customer program data. It also makes it easy to upload operating system data for software upgrades and is used for maintenance functions (see “System Fault Finding and Diagnostics” on page 148 for more details).

CIX1200 Processor Circuit Cards 30 Strata CIX General Description 02/13 Network Interface The HCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: • CIX Attendant Console • ACD server • Local and Remote eManager PC • Soft Key Control of Voice Mail features • Media Application Server (MAS) CIX1200 Processor Optional Subassemblies Optional subassemblies can be added to the HCTU processor card to enable system expansion and provide additional features. The subassemblies are: • AMDS (Modem) – Attaches to the HCTU to provide a 33.6Kbps/V.34 modem for point-to- point local or remote connection to the eManager administration PC. • BSIS interface card which attaches to the HCTU to provide up to four RS-232 interface ports for SMDR Call Accounting and SMDI or Toshiba Proprietary Voice Mail interface.

CIX670 and CIX1200 Cabinet Slots Strata CIX General Description 02/13 31 CIX670 and CIX1200 Cabinet Slots Base Cabinet The Base Cabinet has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,” that can accommodate station, CO line or option circuit cards (see Figure 7). It also houses a power supply. Figure 7 Base Cabinet Interior Expansion Cabinets One to twelve Expansion Cabinets can be added to increase the system station and CO line capacity. Each expansion cabinet provides 10 slots (S_01~S_10). Figure 8 shows an Expansion Cabinet. Refer to the following section for cabinet slot and station/line capacities. Table 51 and 52 show the number of stations and CO lines allowed when additional cabinets and circuit cards are used. Note CIX1200 expansion cabinets 8 through 12 must be connected with fiber optic cables (see page 34). POW +5V -5V P.F. RESET EXP BASE AC IN BATT DC OUT -24V1 -24V2 -24V3 -24V4 + - POWER ON OFF FG 5002 B101 B102 S101 S102 S103 S104 S105 S106 S107 S108 6965 B101 B102 S101 S102 S103 S104 S105 S106 S107 S108 xEXU xCTU S_01 S_02 S_03 S_04 S_05 S_06 S_07 S_08 S_09 S_10 5003 CABINET NO. 2 S_01 S_02 S_03 S_04 S_05 S_06 S_07 S_08 S_09 S_10 3 4 5 6 7 POW +5V -5V P.F. RESET EXP BASE AC IN AC IN DC OUT -27V1 -27V2 -27V3 -27V4 + - POWER ON OFF FG 5002 POW +5V -5V P.F. RESET EXP BASE AC IN BATT DC OUT -27V1 -27V2 -27V3 -27V4 + - POWER ON OFF FG 5002 Figure 8 Expansion Cabinet Interior

Strata CIX670 and CIX1200 Rack Mount 32 Strata CIX General Description 02/13 Strata CIX670 and CIX1200 Rack Mount The Strata CIX670 and CIX1200 Rack Mount cabinets consist of a Base cabinet (CRSUB672A) and Expansion cabinets (CRSUE672A). These cabinets are deeper, narrower, and designed specifically to fit standard (customer-supplied) 19” racks (shown right). The cabinets are made of plated sheet metal, dark gray in color with black cover plates. These cabinets support the same features as the floor/wall-mountable CIX670 and CIX1200 cabinets. A CIX670 system can expand from one to seven cabinets using the same processors and interface cards as the CIX670 floor/wall- mountable cabinets. The CIX1200 system can expand from one to twelve cabinets using the same processors and interface cards as the CIX1200 floor/wall-mountable cabinets.The power factors and slot configuration rules are also the same as the floor/wall- mountable cabinets. The difference between the floor/wall mount and the rack mount cabinets is the size for the Base and Expansion cabinets, the power supply that is installed in the cabinets, and a unique power strip for rack mount cabinets (BRPSB120A and the 240V version). Toshiba does not support mixing the floor/wall-mountable cabinets with the rack mountable cabinets. The 19 inch-wide rack and rack screws must be supplied by the dealer. Interface cables plug into the front of the station and trunk cards and fold under each cabinet to exit the rear of the cabinets. Basic Specifications The following table lists the parts and basic specifications of the CIX1200 Rack Mount Cabinets. Dimensions of Base (CSRUB672A) and Expansion (CSRUE672A) Cabinet Height: 6U or 10.5 inches (267mm) Width: 1.58 feet (483mm—with bracket) Depth: 1.17 feet (358mm) Weight of Base and Expansion Cabinet 22.04 lbs. (10 kg) Power Supply Unit (PSU) BRPSU672A (initially built in) – can also be ordered for spares 19" Rack Installation Dimension IEC297-1 (EIA RS 310-D) 465.1mm (front face screw pitch – width) Installation Cannot be floor or wall mounted. Optional Equipment Power Strip Box1 1. Power strip boxes for floor/wall-mountable cabinets cannot be used for Rack Mount cabinets. BRPSB120A BRPSB240A Reserve Power Battery Distribution Box2 2. Reserve batteries are connected using the same battery distribution box and battery cables as the CIX670 and CIX1200 floor/wall-mountable cabinets. BBDB1A From PSU to Battery Cable PBTC1A-3M From BBDB to Battery Cable BBTC1A-2.0M AC240V Power Supply Cord BACL240A

Strata CIX670 and CIX1200 Rack Mount Strata CIX General Description 02/13 33 Base Cabinet The CIX670 and CIX1200 rack mount base cabinet is similar to the Strata CIX670 and CIX1200 wall mount base cabinet. It has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,” that can accommodate station, CO line or option circuit cards. It also houses a power supply. See Figure 9. Figure 9 Strata CIX670 and CIX1200 Rackmount Base Cabinet Interior Expansion cabinet Each expansion cabinet provides 10 slots (S_01~S_10). Figure 10 shows an Expansion Cabinet. Figure 10 Strata CIX670 and CIX1200 Rackmount Expansion Cabinet Interior B101 B102 S101 S102 S103 S104 S105 S106 S107 S108 7163 xEXU xCTU BATT EXP BASE POW +5V -5V P.F. RESET POWER ON OFF -24V1 -24V2 -24V3 -24V4 AC IN DC OUT + - S_01 S_02 S_03 S_04 S_05 S_06 S_07 S_08 S_09 S_10 7164 BATT EXP BASE POW +5V -5V P.F. RESET POWER ON OFF -24V1 -24V2 -24V3 -24V4 AC IN DC OUT + -

CIX670 and CIX1200 Remote Expansion Cabinet 34 Strata CIX General Description 02/13 CIX670 and CIX1200 Remote Expansion Cabinet A CIX670 and CIX1200 Expansion Cabinet can be located between a few inches and up to three kilometers (1.86 miles) from its Base Cabinet. Remote Expansion Cabinets are enabled by the fiber optic RRCU interface cards. One RRCU connects to up to two Data Cables and applies the inter-cabinet signal to a multi-mode fiber-optic pair. One fiber pair can support one or two Expansion Cabinets in one remote location using one RRCU in the Base Cabinet and another in one of the Remote Expansion Cabinets. CIX1200 expansion cabinets 8 through 12 must be connected as remote cabinets using RRCU interface cards and multi-fiber optic cables. Fiber connected cabinets support the BIOU for external Page Zones, Night Bell, etc., and all CO line and trunk interface circuit cards. Network clock synchronization can only be derived from digital trunks installed in the Base Cabinet or a expansion cabinet connected with standard ribbon cables, not fiber cables. A Remote Cabinet can support all circuit cards that can be installed in a local Expansion Cabinet, including digital trunk cards. However, the system cannot derive network clock synchronization from a digital trunk installed in a Remote Cabinet. This requires a digital trunk installed in the Base Cabinet or in a local Expansion Cabinet connected to the Base by a standard ribbon cable. For each Remote Cabinet location, local trunks may be required for correct 911 service.

35 Universal Slot Circuit Cards 6 Universal Printed Circuit Cards installed in the Strata CIX1200, CIX670, CIX200 or CIX100 cabinets provide interfaces for stations, lines, and peripherals. Each circuit card measures 7.5 x 5.5 inches (190 x 140 mm) and mounts in the slot with a 44-pin backplane connector. Circuit Card external connections to station equipment are made to the Main Distribution Frame (MDF) using industry-standard connectors. Important! This chapter does not apply to the Strata CIX40, except for GVPH, GIPU8, MIPU16 and MIPU24. Station, Line and Option Circuit Cards The Circuit Cards are categorized as station, CO line or option cards (see Tables 11~13). Feature subassemblies that plug onto a universal slot circuit card are listed below the associated card. For details, see the Strata CIX I&M Manual. Table 11 Station circuit cards Internet Protocol Telephone (IPT) Interface Unit (MIPU, LIPU/LIPS, GIPU and GIPH) Provides IPT telephone circuits (IP5000-series, IPT2010-SD, IPT2020-SD and IPT2008-SDL) 1 100Base-TX RJ45 port Built-in Digital Signal Processor (DSP) 1 RS-232 maintenance port Network Address Translation (NAT) compatible for remote IP telephones when connected to a MIPU / LIPU. Enhanced version of MEGACO+ for Voice over IP Supports SIP telephones and UIP200 Simultaneously supports Line interfaces. MIPU16 – supports 16 IP channels (supported by CIX40 R1 and R2 cabinets) MIPU24 – supports 24 IP channels (supported by CIX40 R2 cabinet) LIPU-X1A – supports 16 IP channels LIPS-X1A – supports 16 IP channels and mounts on LIPU LIPU/LIPS is not supported by CIX40 GIPU8, GIPH-X1A – supports 8 IP channels for CIX40 only Interface Options: LAN, Virtual Private Network (VPN) Internet, VPN WAN, Intranet. Digital Telephone Interface Unit (ADKU, BDKU/BDKS, BWDKU1A) Provides digital telephone circuits for DP5000- series, DKT3000/3200-series digital telephones. Stand-alone digital cordless telephone DDM5060 console DDSS3260 console DDCB – Door Phone Stand-alone digital cordless telephone DDM console BATI – Digital Attendant Console ADKU = 8 circuits (CIX100 only) BDKU = 8 circuits BDKS = 8 circuits BWDKU = 8 circuits

Station, Line and Option Circuit Cards 36 Strata CIX General Description 02/13 Standard Telephone Interface Unit (LSLU - CIX200 only) (ASTU - CIX100 only) Provides two standard telephone circuits. Maximum number of ringers per circuit is one. Interface Options: Standard telephones (no message waiting lamp control - no OPS (48V)) Other single-line devices Alternate MOH/BGM source Fax machines Voice mail devices Standard Telephone Interface Unit (Card Slot Mount) (BSLU/BSLS - All CIX Systems) Provides eight (BSLU) or 16 (BSLU + BSLS) standard telephone circuits. Maximum number of ringers per circuit is one Interface Options: Standard telephones (no message waiting lamp control) Other single-line devices Alternate MOH/BGM source Fax machines Voice mail devices No 48 Volt Off-premises Station support Standard Telephone Interface Unit with Caller ID (Card Slot Mount) (BSTCIU - All CIX Systems, except CIX40) Provides eight standard telephone circuits with Caller ID. Maximum number of ringers per circuit is three. The BSTCIU2A offers disconnect supervision. Interface Options: Standard telephones with Caller ID displays Message Waiting Lamp Control Off Premise Station (OPS) VM devices MOH / BGM Standard Telephone Interface Unit (BSTU) Provides 8 standard telephone circuits. Stutter dial tone is provided for Message Waiting audible indication. The BSTU2A offers disconnect supervision. Interface Options: Standard telephones Voice mail ports Off-premises stations Other similar devices Alternate MOH/BGM source Auto Attendant digital announcer Message Waiting Lamp Control Fax machines ACD announcer -48 Volt Supply Internal Option (R48S) Attaches to BSTU and BSTCIU 48VDC circuit for up to 8 standard telephone circuits. Not available on LSLU, BSLU/BSLS, ASTU Interface Options: Optionally interfaces to the BSTU and BSTCIU to extend loop length of standard telephones from 600 ohms to 1200 ohms. Required for OPS operation. Voice Mail GVPH (CIX40 only) Pre-programmed Voicemail Auto attendant circuit card. 4 Voice mail / Auto attendant ports default; 6 and 8 ports require LIC-2 GVPH 40 hours storage – 360 mail boxes Call record, Voice mail Call monitor and built-in modem LVMU1A (CIX100, CIX200, CIX670, and CIX1200) Pre-programmed Voicemail Auto attendant circuit card. 8 Voice mail / Auto attendant ports 40 hours storage – 360 mail boxes Call record, Voice mail Call monitor and built-in modem Table 11 Station circuit cards (continued)

Station, Line and Option Circuit Cards Strata CIX General Description 02/13 37 Stratagy iES32 (CIX100, CIX200, CIX670, and CIX1200) Preprogrammed for plug-and-play in CIX Base or Exp., provides 4~32 voice ports. Also supports fax server and Unified Messaging (UM). 10/100BaseT Ethernet connection and a serial port used for Toshiba Proprietary Integration (TPI). (See Stratagy General Description for details). Stratagy iES16 (CIX100, CIX200, CIX670, and CIX1200) The Stratagy iES16 is an integrated voice mail system that can be installed in a card slot inside a Strata CIX system. The Stratagy iES16 supports a maximum of 16 voice ports, and is available in model increments of 4 ports (4, 8, 12, 16 ports). The Stratagy iES16 also ships with Unified Messaging and 5 client seats standard, and can be configured for all of the advanced applications of the iES32, specifically up to 4 channels of fax and 8 channels of Text to Speech. Table 12 CO Line Circuit Cards Strata Net Over VoIP Interface Unit (MIPU, LIPU/LIPS, GIPU and GIPH) Provides 32 IP Strata Net channels 1 100Base-TX RJ45 port 1 RS-232 maintenance port Based on IP Strata Net standard protocol (ECMA-336) Voice coding G.711/G.729A Built-in Digital Signal Processor (DSP) Simultaneously supports IPT Station interfaces MIPU16 – supports 16 IP channels MIPU24 – supports 24 IP channels LIPU-X1A – supports 16 IP channels LIPS-X1A – supports 16 IP channels and mounts on LIPU LIPU/LIPS is not supported by CIX40 GIPU8, GIPH-X1A – supports 8 IP channels for CIX40 only Interface Options: LAN, Virtual Private Network (VPN) Internet, VPN WAN, Intranet. SIP Trunking (MIPU) Provides 24 IP Strata Net channels 1 100Base-TX RJ45 port 1 RS-232 maintenance port Voice coding G.711/G.729A Built-in Digital Signal Processor (DSP) Simultaneously supports IPT Station interfaces GIPU8 – supports 8 IP channels MIPU16 – supports 16 IP channels MIPU24 – supports 24 IP channels Internet Protocol (IP) Interface Unit (BVPU) Provides 4 VoIP Circuits as E&M Tie lines 1 10Base-T port 1 RS-232 maintenance port H.323 standard for Voice over Internet Protocol (VoIP) Interface Options: LAN, Internet, WAN. Caller ID Interface Unit (RCIU2 / RCIS) Provides 4 Caller ID circuits. With RCIS: 8 circuits. Interface Options: Provides Caller ID LCD display for analog loop or ground start lines with Caller ID. Requires: RCOU, RCOS, RGLU2, RGLU3 or PCOU. Not compatible with T1. Caller ID Interface Subassembly (RCIS) Attaches to the RCIU2. Same as RCIU2. Direct Inward Dialing Interface Unit (RDDU) Provides 4 DID circuits. Interface Options: DID analog lines. Enhanced 911 CAMA Trunk Interface Unit (RMCU/RCMS) E911 CAMA circuits. Provides up to 4 CAMA trunk circuits. The RMCU/RCMS eliminates the need for connection of adjunct terminal adapter equipment to E911 CAMA trunks. Requires 1 or 2 RCMS circuit cards for 2 or 4 CAMA lines respectively. E911 analog CAMA trunks. Table 11 Station circuit cards (continued)

Station, Line and Option Circuit Cards 38 Strata CIX General Description 02/13 CAMA Trunk Subassembly (RCMS) RCMS attaches to RMCU. Provides 2 E911 CAMA circuits. Up to 2 RCMSs per RMCU for 4 CAMA lines max. (1 RCMS comes packaged with the RMCU.) Same as RMCU. Ground/Loop Start Interface CO Line Interface Unit (RGLU3) Provides 4 ground or loop start line circuits. Each can be individually set for ground or loop start operation. Interface Options: Analog loop or ground start analog lines. ISDN Primary Rate Interface Unit (RPTU and BPTU) Provides (1~8B + D), (1~16B + D), or (1~23B + D) channels (lines), depends on system programming. RPTU2 is required for Strata Net Networking. Interface Options: ISDN PRI POTS FX Tie (senderized) Tie (cut through) OUTWATS (intra-LATA) and (inter-LATA) InWATS Strata Net Loop Start CO Line Interface Unit (RCOU3A and RCOS3A) Provides 4 CO analog loop start line circuits. With RCOS, provides 8 CO analog loop start line circuits. Interface Options: CO analog loop start lines Loop Start CO Line Interface Subassembly (RCOS) Provides 4 additional Loop Start CO lines. 1 RCOS subassembly per RCOU. Same as RCOU. RCOU/RCOS requires RCIU2/RCIS to support Caller ID. Loop Start CO Line Interface with Caller ID Unit (BCOCIU1A) Provides four CO analog loop start line circuits. With BCOCIS1A, provides eight CO analog loop start line circuits. Caller ID interface is built-in, RCIU is not needed. Interface Options: CO analog loop start lines (Does not support Type 2 Hook-Flash to answer a waiting call, does not provide dial pluse output) Loop Start CO Line Interface Subassembly (BCOCIS1A) Provides 4 additional Loop Start CO lines with built-in Caller ID interface. Mounts on the BCOCIU1A. Same as BCOCIU1A. T1/DS-1 Interface Unit (RDTU) Provides T1 (DS1) Interface: 1~8, 1~16, or 1~24 channels (lines), depends on system programming. Interface Options: T1 Loop start lines Ground start lines Tie lines (wink or immediate) DID/DOD lines (wink or immediate) Remote Expansion Cabinet Unit (RRCU) Supports 2 CIX670 and CIX1200 remote cabinets. 62.5 mμ, multi-mode fiber. Remote Cabinet not supported by main system reserve power. Tie Line Unit (REMU2) Provides 4 analog Tie line circuits. Interface Options: E&M Tie lines 2- or 4-wire transmission Type I and type II signaling Immediate start Wink start Table 12 CO Line Circuit Cards (continued)

Station, Line and Option Circuit Cards Strata CIX General Description 02/13 39 Table 13 Option Circuit Cards Option Interface Unit (BIOU) Interface Options: Provides Paging output (600 ohm and 3-watt amp), 4 zone paging relays, three MOH interfaces and 4 control relays (Night Transfer and BGM mute). Option Interface Unit (BSIS) Interface Options: Provides four RS232 ports.

Functional Block Diagrams 40 Strata CIX General Description 02/13 Functional Block Diagrams The Functional Block Diagrams show the circuit cards and interface connectors used for connecting the stations and peripherals (see Figures 11~15). Figure 11 CIX100 System Processor and Optional Interface Circuit Cards Data and Speech Highway 0014-cix40 ACTU3A Processor PCB (one or two per system) Relay Contacts Virtual slot 09 ASTU MOH/BGM RCA Jacks Battery Charger ABCS 12V Battery 12V Battery (2 or 4 Batteries) Page output Relay Contact ABTC - 3m Cable MOH/BGM Jack +Volume Control APSU112 Cabinet Power Supply MOH/BGM Volume Controls RCA Jack Screw Connection Up to Four Programmable Serial (RS-232) Port Modular Jacks Available ACD (CSTA) SMDR Call Accounting Remote CIX eManager PC Local CIX eManager Notes 1. Optional. 2. License Control. Music Source 1: Background Music and/or Music-on-hold Music Source 2: Background Music and/or Music-on-hold Music Source 3: Background Music and/or Music-on-hold BSIS 2 (Optional) Conference SW with PAD Interface PCB BIOU 1 1 1 AMDS Remote Maintenance Modem 1 1 Ethernet Interface DTMF/ABR Receivers RJ45 Smart Media Maintenance and Customer Database License Internet Music Source: External Zone Page Background Music Door Lock Control Relay External Zone Page Relays (4 Zones) External Page Amplifier (600 ohm Output) Main Distribution Frame (MDF) Night Bell Control Relay Amplified Page Output (3 Watts) BGM Mute Control Relay Night Control Relay Hub or LAN SMDI or Toshiba Proprietary Integration Toshiba Proprietary Soft Key LCD Link Stratagy ES Voice Mail On this page, all equipment, except Stratagy ES, connected to the system processor PCBs and BIOU PCB is customer-supplied.

Functional Block Diagrams Strata CIX General Description 02/13 41 Figure 12 CIX200 System Processor and Optional Interface Circuit Cards Data and Speech Highway 0017-cix40 LCTU2A Processor PCB Interface PCB Relay Contacts, Page Output Music Source: External Zone Page Background Music Door Lock Control Relay External Zone Page Relays (4 Zones) External Page Amplifier (600 ohm Output) Main Distribution Frame (MDF) Night Bell Control Relay MOH/BGM Jack +Volume Control MOH/BGM Volume Controls Up to Four Programmable Serial (RS-232) Port Modular Jacks Available ACD (CSTA) SMDR Call Accounting Amplified Page Output (3 Watts) Remote CIX eManager PC Local CIX eManager BGM Mute Control Relay Night Control Relay Notes 1. Optional. 2. Optional. See description of License Control earlier in this chapter. 3. Optional one or two per system. Music Source 1: Background Music and/or Music-on-hold Music Source 2: Background Music and/or Music-on-hold Music Source 3: Background Music and/or Music-on-hold 2 AMDS1 Remote Maintenance Modem BSIS (Optional) Conference SW with PAD Ethernet Interface DTMF/ABR Receivers( Built-In ) BIOU 3 RJ45 Secure Digital Maintenance and Customer Database License Internet MOH/BGM RCA Jacks Hub or LAN SMDI and Stratagy ES Integration Toshiba Proprietary Soft Key LCD Link Stratagy ES Voice Mail On this page, all equipment, except Stratagy ES, connected to the system processor PCBs and BIOU PCB is customer-supplied. Memory Time Switch Page output Relay Contact RCA Jack Screw Connection 110 V AC only Cabinet Power Supply IP Attendant Console

Functional Block Diagrams 42 Strata CIX General Description 02/13 Figure 13 CIX670 and CIX1200 System Processor and Option Interface Circuit Cards Data and Speech Highway 0013-cix40a xCTU Processor PCB Interface PCB Relay Contacts, Page Output Music Source: External Zone Page Background Music Door Lock Control Relay External Zone Page Relays (4 Zones) External Page Amplifier (600 ohm Output) Main Distribution Frame (MDF) Night Bell Control Relay Battery Charger 12V Battery 12V Battery (2 or 4 Batteries) MOH/BGM Jack +Volume Control BPSU672 Cabinet Power Supply MOH/BGM Volume Controls Up to Four Programmable Serial (RS-232) Port Modular Jacks Available ACD (CSTA) SMDR Call Accounting Amplified Page Output (3 Watts) Local CIX Network eManager IP Attendant Console BGM Mute Control Relay Night Control Relay Notes 1. Optional. 2. Optional. See description of License Control earlier in this chapter. 3. Optional one or two per system. Music Source 1: Background Music and/or Music-on-hold Music Source 2: Background Music and/or Music-on-hold Music Source 3: Background Music and/or Music-on-hold 2 AMDS1 Remote Maintenance Modem BSIS (Optional) Conference SW with PAD Ethernet Interface DTMF/ABR Receivers( Built-In ) BIOU 3 RJ45 Secure Digital Maintenance and Customer Database License Internet MOH/BGM RCA Jacks xEXU Processor PCB Memory Time Switch DTMF/ABR Receivers ( Built-In ) Hub or LAN SMDI and Stratagy ES Integration Toshiba Proprietary Soft Key LCD Link Stratagy ES Voice Mail On this page, all equipment, except Stratagy ES, connected to the system processor PCBs and BIOU PCB is customer-supplied. Memory Time Switch Remote CIX Network eManager PC

Functional Block Diagrams Strata CIX General Description 02/13 43 Figure 14 CIX100, CIX200, CIX670, and CIX1200 CO Line Side Functional Block Diagram RDTU3 • 2T1 / DS1(24 Channels / Lines) • Loop Start, Ground Start, Tie, DID • Digital Voice Lines PLL Synchronization Circuits RCOU3 4 Loop Start Co Lines (Analog) RGLU3 4 Loop or Ground Start CO Lines (Analog) RCOS (Optional PCB on RCOU Only): 4 Loop Start CO Lines (Analog) RCIU2 RCIS 4 Caller ID Circuits 4 Caller ID Circuits (Two 4-Wire Modular Jacks) MDF (Two 4-Wire Modular Jacks) (Two 4-Wire Modular Jacks) (Two 4-Wire Modular Jacks) (Two 4-Wire Modular Jacks) 1 RDDU2 4 DID CO Lines (Analog) REMU2 4 E&M Tie Lines (Analog) (REMU, Four 8-Wire Modular Jacks) (Two 4-Wire Modular Jacks) Secondary Protectors 2 BPTU1 ISDN PRI (23B+1D channels) Digital Voice/Data Toshiba RDTU3-CBL-KIT Channel Service Unit (CSU) 8-wire Modular Jacks 2 Toshiba RPRI-CBL-KIT Channel Service Unit (CSU) 8-wire Modular Jacks 2 RMCU Trunk Circuits for E911 RCMS 2 Trunk Circuits RCMS 2 Trunk Circuits CAMA Line (2-wire Modular Jacks) CAMA Line (2-wire Modular Jacks) Network Demarcation Point RRCU Remote Cabinet Interface Card Optical Fiber Cable 3 km/(1.86 mi.) CTX670 and CIX1200 Expansion Cabinets 0015-cix40 4 Central Office Centrex PBX Common Carrier Other Telephone System E911 Public Safety Answer Point (PSAP) Priviate Networking Lines • • • • • • • • • • • • Data and Speech Highway QSIG networks (RPTU2)4 1. RCIU2/RCIS tip/ring cross connected to RCOU, RCOS, or RGLU tip/ring at MDF. 2. Customer-supplied equipment. 3. U, S, T, R, are ISDN reference model termination points. 4. RPTU2 is required for QSIG Networking. CiX MIPU, LIPU/LIPS Remote Location(s) Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Remote Location(s) MIPU, LIPU/LIPS IP Telephone With or without VPN Router or Server IP Network (CIX670 and CIX1200 only) BCOCIU 4 Loop Lines with Caller ID BCOCIS 4 Loop Lines with Caller ID (Two 4-Wire Modular) (Two 4-Wire Modular) With or without VPN Router or Server SIP Trunk Provider CIX Network

Functional Block Diagrams 44 Strata CIX General Description 02/13 Figure 15 Strata CIX100, CIX200, CIX670, and CIX1200 Station Side Functional Block Diagram 1 1 1 1 2 BSTCIU BDKU 8 Digital Telephone Circuits and BDKU/BDKS 16 Digital Telephone Circuits R48S (Option PCB) -48 Volt Loop Supply R48S (Option PCB) -48 Volt Loop Supply Digital Telephone (DP) and Add-on Module Digital Telephone3 DDCB Cordless DKT MDFB Door Phones and Lock Controls TAPI PC 1 Pair Modular Cord RS-232 Cable PC 1-pair Modular Cords Modem RS-232 Cables Connects audio path to Attd Console Handset 3 Modular Jacks Main Distribution Frame (MDF) Off-premises Station (BSTU only) Secondary Protector 1. Customer-supplied equipment. 2. RSTU2 or above is required for standard telephone message waiting lamp. 3. PDKU and RDSU should only be used for 2000-series digital telephones. They do not support all of the 3000-series and 5000-series digital telephone features, including LCD. The PDKU also does not support BPCI, BATI and the CTX Attendant Console. Fax 0016-cix40d BSTU 8 Standard Telephone Circuits Digital Single Line Telephone (DP) Standard Telephone (with caller ID) Standard Telephone BWDKU 8 or 16 Digital Telephone Circuits Music on-hold source (up to 8) iES32 4~32 Voice Mail Circuits (Programmable) IVP8 2~8 Voice Mail Circuits (Programmable) MIPU/LIPU/LIPS Data and Speech Highway 2 Standard Telephone Circuits ASTU (CIX100) LSLU (CIX200) BSLU/BSLS All CIX 16 Standard Telephone Circuits 8 Standard Telephone Circuits with Caller ID BATI Transformer Auto Attendant (Dealer supplied) Stratagy ES Voice Mail VM Ports LAN Digital Telephone with DSS Console Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol IP Telephone with DSS Console IP Telephone Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol

45 Telephones and Peripherals 7 This chapter covers Toshiba’s 5000-series Digital Telephones (DP), Internet Protocol Telephones (IP) and peripherals that are compatible with Strata CIX telephone systems. DP5000-series Digital Telephones The DP5000-series telephones replace the DKT3200-series telephones in the Toshiba product line. All three generations of telephones, DKT2000, DKT3200 and DP5000, can co-exist with full functionality in one Strata CIX system with Release 5.1 software or above. Although the DP5000-series telephones can be used on a CTX28 they will have limited functionality. The DP5000 telephones have three operational modes: • When connected to Strata CIX systems with Release 5.1 or above, they will automatically run in DP5000 Mode. • When connected to Strata CIX systems with older than Release 5.1 (including Release 3) the DP5000-series telephones will automatically act as DKT3200 telephones; DP5000-series telephones can also be programmed to act as DKT2000 telephones. • When connected to a PDKU card DP5000-series telephones automatically act as DKT2000 telephones. • The DP5000 Backlight feature will function on all Strata CIX systems, regardless of the system software version.

DP5000-series Digital Telephones 46 Strata CIX General Description 02/13 DP5000-series Telephone Illustrations Legend A. Status LED (message and ringing) B. LCD Display C. Softkeys D. Programmable Feature Buttons E. Message Waiting LED Button F. Microphone LED Button G. Speaker LED Button H. Volume I. Hold Button J. Microphone K. Tilt stand L. Off-Hook Button (Single Line Telephone) 20 Programmable Feature Buttons 4-Line LCD Telephone A B C E F G H I J K D Single Line Telephone 1 Programmable Button A D H I E L G

DP5000-series Digital Telephones Strata CIX General Description 02/13 47 DP5008 Digital Single Line Telephone DP5018-S Digital Speakerphone with 10 programmable buttons DP5022-SDM (CIX40 only) DP5022-SD DP5122-SD Digital Speakerphone with 10 programmable buttons 4-line LCD display DP5032-SD DP5132-SD Digital Speakerphone with 20 programmable buttons, 4-line LCD display with backlight option (shown with KM5020) DP5130-SDL and DP5130-FSDL Digital half duplex and full duplex speakerphone options with 20 programmable buttons, 9-line LCD display with backlight.

DP5000-series Digital Telephones 48 Strata CIX General Description 02/13 The DP5000 Look • Sleek low profile — less than 1-inch thick. • Black body with dark gray keys. • Metallic silver curved tilt stand with eight adjustable positions. Large Display Area for Call Information • New LCD Technology — High Contrast LCD panel. • All LCDs are 24 characters wide. • Four lines of LCD to display call information (on the DP5022-SDM, DP5022-SD, DP5122-SD, DP5032-SD, and DP5132-SD telephones). • Nine lines of LCD on the DP5130-SDL and DP5130-FSDL telephones. • Advisory Messages. • Automatic Number Identification (ANI). • Caller ID, Name and Number with call history. • Contrast adjustment (13 levels). • Date/Time of Day. • Dialed Number Identification Service (DNIS Name and Number). • Feature Prompting Soft Keys that are used as an alternative to access codes or feature buttons. Station users can access features by responding to LCD prompts. • Called Number displays on outgoing calls (1~120 seconds). LCD Key-Strip • Integrated in the DP5130-SDL and DP5130-FSDL telephones. • Integrated in the LM5110 add-on module. This module is supported on all of the DP5000 series telephones except the DP5008. • Key labels are programmable via eManager, MyPhone Manager (both local and remote), or user programming mode. • User programmable line and trunk labels. • Feature labels – user selectable. • Ease of deployment and dynamic changes. Backlight LCD • Available on: DP5122-SD, DP5132-SD, DP5130-SDL, DP5130-FSDL, and LM5110. • Place the telephones anywhere: regular office, reception area, high-end home studio, hotel lounge, low-light environments, etc. • LCD backlight can be set to always on, always off or synchronized which turns backlight on anytime activity is sensed on the telephone and will automatically shut off after a period of time to conserve energy.

DP5000-series Digital Telephones Strata CIX General Description 02/13 49 Mic Mute Note Not supported on DP5008. • All models have microphone and half duplex speaker capability. • Enhanced Mute – the handset and microphone are muted simultaneously. • The MIC key on the telephones toggles between Mic and Mute. When Mic key is lit, hands free communication is supported, when the Mic key is pressed and light is off, Mute is enabled. Handset/Headset • Built-In Headset Interface. • Built-in Carbon Handset Interface controlled by software. • Speaker Off-hook Call Announce (OCA) for all models except on the DP5008. Speaker OCA requires the DOCA interface. Note The CIX40 supports Handset Off-hook Call Announce (OCA) but not Speaker OCA. • On hook dialing. Shift and Hist Keys The bottom left and right keys on the large screen telephones are called the Shift and Hist keys. The Shift key toggles the LCD screen between flexible keys 1~10 and flexible keys 11~20. The Hist key accesses the Caller ID history. These buttons have no function when the telephone is connected to a Strata CIX system running on software released prior to R5.2 MT021. Speaker Off-hook Call Announce (DOCA-1A) Digital telephones equipped with DOCA-1A can receive Speaker OCA which enables stations to receive internal calls over their speaker while on another call using the handset. The DOCA-1A is not required in a telephone to originate OCA calls or in a digital telephone that receives OCA calls through the handset or headset. Speaker OCA Interface (DOCA-1A) cannot be installed in DP5008 telephones.

DP5000-series Digital Telephones 50 Strata CIX General Description 02/13 DP5000-Series Telephone Tilt Angles The DP5000-series telephones, except the DP5008, have three tilt positions built into the base. There is also a tilt stand extension that adds an additional 20 degrees of tilt. When the telephone is sitting on a desk or table there are a total of six different angles of tilt available. When wall mounted there are two angles available. The DP5008 base is fixed at 15 degrees. All other DP5000-series telephones and add-on module can tilt at 150, 27.50, 350, 400, 47.50, and 600. Figure 16 DP5000-Series Desk-top Tilt Angle With Tilt-Stand Extension Figure 17 DP5000-Series Wall Mount Angles Tilt Stand Extension 0° (no) Tilt -10° Tilt

Telephone Button Expansion Options Strata CIX General Description 02/13 51 Telephone Button Expansion Options Add-on modules connect directly to the telephones and do not require an additional interface circuit (port). Up to two Add-on-Modules can be attached to a telephone to supplement the telephone's 10 or 20 buttons. The CIX supports a limited number of Add-on-Modules per cabinet (see Table 52 on page 181 for the capacities of different common control units). Expansion options for the Toshiba DP5000-series telephones are described below: LCD Add-on -Module (LM5110) The LM5110 adds 10 programmable LCD feature buttons to the 5000-series telephones, these buttons can be assigned as CO line, Directory Number, DSS, One Touch, Speed Dial or any other flexible feature. The LM5110 supports backlight and LCD labels, it can be connected to any 5000-series telephone (except DP5008). Key Module (KM5020) The KM5020 adds 20 programmable feature buttons to the 5000-series telephones. These buttons can be assigned as CO line, Directory Number, DSS, One Touch, Speed Dial or any other flexible feature. Digital DSS Add on Module (DDM5060) The DDM5060 console (shown right) is for system attendants. The DDM5060 operates alongside a digital telephone and has 60 programmable feature buttons. These buttons can be assigned as CO Line, Directory Number, DSS, One Touch, Speed Dial or any other flexible feature. The DDM5060 is not compatible with the DP5008. Up to eight consoles can operate with one digital telephone depending on CIX system (See Table 52 on page 181). The DDM5060 console uses LEDs to indicate call and feature status; the DSS has dual red and green LEDs to help further define status, such as station in DND status. The DDM5060 console connects to a digital station port on the ADKU, BDKU, or BDKS card. LM5110 shown with DP5130 Telephone KM5020 shown with DP5132-SD Telephone DDM5060 shown with DP5132 Telephone

Cordless Digital Telephones 52 Strata CIX General Description 02/13 Cordless Digital Telephones Toshiba offers three cordless digital telephone models, the DKT2404-DECT, DKT2204-CT and the DKT2304-CT (see photos in this section). These compact cordless digital telephones bring mobility and productivity to office telephones. Greater call access cuts down on leaving messages and playing “telephone tag.” The DKT2404-DECT delivers the DECT functionality for the Strata series of cordless digital telephones. DECT technology minimizes any interference between base stations in proximity or any surrounding WLAN access points. The DKT2404-DECT provides a 24-character display for better compatibility with the Toshiba DP5000 Series desk phones versus 16 characters on other cordless phone models. It provides four programmable keys with an additional four speed dial keys. The digital cordless telephones operate from the same digital station port as the DP5000-series digital telephone. They can be attached to a Toshiba DKT3000- or 2000-series corded digital telephone or used as a stand-alone. If a cordless telephone is attached to a DP5000, the DP5000 must be put into 2000 mode. Some of the features the cordless models include: • Liquid Crystal Display (LCD) that wraps using two lines, total of 32 characters • Ringer and handset volume control • Single button access to: Conference, Hold, Redial, Message and Transfer features • Four programmable function buttons • Charging stand • AutoStandby • AutoTalk • Vibrate ringer alert • Out-of-range protection • Low-battery protection system • Headset jack (2.5mm) • Stand-alone or DKT operation • High quality ultra-secure conversation with 32Kbps Adaptive Differential Pulse Code Modulation (ADPCM) voice code combination. • Three ring tones Notes • They cannot receive Group Pages or All Call Pages. • The handset and base unit of each cordless telephone is equipped with the same security code. In order for a handset to operate, it must be installed with the matching base unit. Below is the feature comparison table of the DKT2404-DECT, DKT2204-CT and DKT2304-CT. Table 14 DKT2404-DECT, DKT2204-CT and DKT2304-CT Feature Comparison Feature DKT2404-DECT DKT2304-CT DKT2204-CT Transmission 1.9 GHz DECT 6.0 900 MHz Digital Narrow Band 900 MHz Digital Spread Spectrum Number of Channels 5 Channels 30 Channels 10 Channels Talk Time 16 Hours 7 Hours 6 Hours Stand By Time 168 Hours 120 Hours 96 Hours Battery Type NiMH Battery NiMH Battery Ni-Cd Battery

Cordless Digital Telephones Strata CIX General Description 02/13 53 DKT2404-DECT Combined with the DKT2404-UDR100 repeater solution, the DECT technology provides three to seven times the range compared to the DKT2204-CT and DKT2304-CT models. Up to six repeaters can be linked per base station, with up to three capable of being daisy-chained in one direction, to extend operation range to greater than 1000 feet in open areas. The DKT2404-DECT battery life is sixteen hours talk time and seven days standby time. The DKT2404-DECT Phone provides: • Two-line LCD with 24-character display, plus one line for icons. • Dedicated Talk, Redial, Hold, Msg, Cnf/Trn, Menu/MUTE, Speaker keys. • Four programmable keys plus four speed dial keys. • Handset measurements in inches: 2.25 wide x 1.0 deep x 6.5 tall. For base and charger measurements, see Table 40 on page 171. DKT2204-CT The DKT2204-CT uses 900MHz Digital Spread Spectrum Technology. It’s the reduces unwanted interference and provides superior voice communication security. The DKT2204-CT provides: • The range is two to three times greater than analog cordless telephones. • Good clarity that is indistinguishable from corded telephones in most environments. • Maximum security for up to 10 cordless digital telephones that is almost impossible to scan. • A wall-mountable separate base and charging unit are provided with the telephone. Handset measurements in inches: 2.2 wide x 1.66 deep x 8.66 tall. For base and charger measurements, see Table 40 on page 171. Note The DKT2204-CT works with Strata CIX and Strata DK telephone systems. DKT2304-CT The DKT2304-CT uses 900 MHz Digital Narrow Band technology that provides: • A range of two to three times greater than conventional analog cordless telephones. • Good clarity. • Maximum security for up to 30 cordless digital telephones. This DKT2304-CT handset is much smaller than previous models. Measurement in inches: 2.0 wide x 1.25 deep x 5.5 tall. For base and charger measurements, Table 40 on page 171. DKT2404-UDR100 DKT2404-DECT shown with charger and Base 6828 6829

IP4100 DECT Telephone 54 Strata CIX General Description 02/13 IP4100 DECT Telephone The IP4100 DECT telephone (shown right) supports 8~10 simultaneous call sessions per base and allows for seamless roaming between bases in a multi-base configuration. The High Definition voice enabled speaker and microphone allows for crystal clear speech. The handsets support more than 20 hours talk time and 200 hours standby time in normal operations. The IP4100 DECT telephones are administered via a powerful web-based management tool that simplifies administration and installation. Handset Features • 2.0 inch color TFT back-lit display • Li-ion battery for long talk time and standby time • Wideband Voice (HDSP) Basic and Extended operations • Over-air feature upgrade support • DECT 6.0 frequency support with encryption • Back-lit keypad for easy operation in low-lit environments • Laser-etched keypad numbers for extended life use • Three soft keys for ease of operation • Four programmable feature keys for flexibility in operations • 2.5 mm headset jack • Polyphonic ringer support • Vibration ring support • Additional battery charging station in handset charger • High-quality speaker phone • Belt clip IP4100-BASE Features • Attractive design • Power over Ethernet support • Omni-directional internal antenna for flexible installation options • Antenna diversity switching to avoid interference • Frequency support 1920-1930mhz with Wi-Fi avoidance technology • Colored LED status indication for ease of installation and operation • Easy installation via web GUI interface • Built-in trouble-shooting tools. IP4100 DECT Telephone and Base

IP 5000-Series IP Telephones Strata CIX General Description 02/13 55 IP 5000-Series IP Telephones The IP5000-series telephones replace the IPT2000-series telephones in the Toshiba product line. IPT2000- and IP5000-series telephones can coexist with full functionality in one Strata CIX system, Release 5.2 software, or above. The IP5000-series telephones have three operational modes: • When connected to Release 5.2 CIX systems with LIPU or MIPU interface cards, they will automatically run in IP5000-series mode. • When connected to CIX systems with older than Release 5.1 (including Release 3), the IP5000- series telephones will automatically act as IPT2000-series telephones. • If the interface is a BIPU-M, the IP5000-series telephones will run in IPT2000-series mode. Strata CIX40, CIX100, CIX200, CIX670, and CIX1200 systems running R4 and later software can upgraded to Release 5.2 software. Systems running R3 must be updated to R4 processors then updated to R5.2. Strata CTX28 systems do not support IP telephones. Toshiba offers five IP Telephone models with backlight displays (except IP5022-SD), full-duplex speakerphones, and Gigabit Ethernet: • IP5122-SD & IP5622-SD – 10-button IP speakerphone with 4-line x 24-character backlit LCD. The IP5622-SD does not support Gigabit Ethernet, ADM, DSS, BESCB and carbon handset/headset. • IP5022-SD & IP5522-SD – 10-button IP speakerphone with 4-line x 24-character LCD (without backlight) The IP5022-SD & IP5522-SD have all the same characteristics as our IP5122-SD except the backlight for the display. These telephones still have full feature functionality with its 4-line display and 10 programmable buttons. However, the IP5022-SD supports Gigabit Ethernet, while the IP5522-SD does not support Gigabit Ethernet, ADM, DSS, BESCB and carbon handset/headset. • IP5122-SDC – Looks and functions similar to the IP5122-SD telephone when connected to the Strata CIX. This telephones fully support all the Strata CIX features and services of a regular IP5122-SD telephone. However, this telephone can have a unique feature button called the Analog Central Office (ACO) button to connect directly to your local Central Office. This ACO feature enables you to make Emergency 911 calls and/or calls on your direct CO line by bypassing your Strata CIX system. Power over Ethernet (POE) or AC power is required for the telephone’s analog local line connection to operate. • IP5132-SD – 20-button IP speakerphone with 4-line x 24-character backlit LCD • IP5131-SDL & IP5631-SDL– 20-button IP speakerphone with 9-line x 24-character backlit LCD and HTML interface with navigation key. This telephone has 18 Soft Keys located on the sides of the large LCD to respond to the Strata CIX feature prompts, ten of these are programmable feature buttons. The Shift key (Purple key) toggles the LCD screen between flexible keys 1~10 and flexible keys 11~20. The IP5631-SDL does not support Gigabit Ethernet and carbon handset/headset. Note ACD and FeatureFlex application keys are not supported on programmable feature buttons 11~20 of the large 9-line display telephone.

IP 5000-Series IP Telephones 56 Strata CIX General Description 02/13 IP5022-SD & IP5522-SD 10 programmable buttons, 4-line LCD IP5122-SD, IP5122-SDC & IP5622-SD 10 programmable buttons, 4-line backlit LCD IP5132-SD 20 programmable buttons, 4-line backlit LCD IP5131-SDL & IP5631-SDL 20 programmable buttons, large backlit LCD with HTML support and navigation key

IP 5000-Series IP Telephones Strata CIX General Description 02/13 57 Features The IP5000-series telephones include a speakerphone and are 802.3af standard compliant for Power-Over-Ethernet (PoE). The IP Telephony product family also includes matching Add-On Module and a DSS Console. The IP5000-series telephones support a very comprehensive and powerful feature set including: • Backlit Displays (except IP5022-SD) • Gigabit Ethernet Switch (except IP5522-SD, IP5622-SD and IP5631-SDL telephones) • Analog Central Office (ACO) button (IP5122-SDC only) • Busy Lamp Field (BLF) display of station status. • Background Music through telephone speakers. • Paging over telephone speakers. • IPT Anywhere • Automatic Configuration • Terminal Authentication (security) • Off-hook Call Announce (OCA) over telephone handset. • Speaker OCA when using MIPU / LIPU / LIPS, GIPU or GIPH. Note IP5000-series telephones enabled with Speaker OCA require two IP channels from the same IP interface card but only one end point license. The IP channel used for Speaker OCA is only used during the OCA call and may be shared by all IP5000-series telephones. • Built-in headset interface for headsets and external speaker connection (BESCB) • IP Add-on Modules (except IP5522-SD and 5622-SD) In addition, the 5000-series IP telephones contain several important features, including: • Full-duplex speakerphone capability when using an MIPU / LIPU interface card in a CIX system. • 802.3af power over Ethernet compliant • Integrated Application Processor for Voice Mail, Unified Messaging ACD, and other applications • Soft Keys to respond to the Strata CIX feature prompts. • Additional feature adjustments, such as setting button beeps, room noise sensitivity and handset busy override tone. • An adjustable tilt stand base is built-in, providing flexible angle adjustment of the entire telephone. IP Protocol The Strata CIX uses RFC3015 Media Gateway Control (MEGACO) enabling Strata systems to provide all the feature functionality of digital-series telephones to IP telephone users. Connectivity IP telephones connect to either the MIPU, LIPU, LIPS, GIPU or GIPH in the Strata CIX system running software version 5.2 or above. However, the IPT2008-SDL can only be connected to the MIPU, LIPU/LIPS GIPU or GIPH. These telephones must be connected to MIPU / LIPU / LIPS, GIPU or GIPH to use peer-to-peer Real Time Protocol (RTP) connection. Note The Strata CIX also supports the IPT1020-SD. This telephone can be connected to a BIPU-M card only. It does not support peer-to-peer RTP connection.

IP 5000-Series IP Telephones 58 Strata CIX General Description 02/13 • These telephones do not use the System power supply, so there is no power restriction to limit the number of IP telephones that can connect to an individual Strata system. The IP Telephones have built-in connectors. The back of the telephone has connector labels. The telephones can be powered by a local power supply on the PoE (Power over Ethernet). • The RJ45 LAN jack connects the telephone to the network via the LAN cable supplied with the telephone. These telephones operate on the network at 10/100Mbps and 1000Mbps (IP5000- series with the exception of the IP5522-SD, 5622-SD, 5631-SDL telephones) and can be connected to a fast switch hub, router, LAN, WAN, etc. • The RJ45 PC jack can connect the IPTs to the user’s PC. The IPTs can operate like a switch, as opposed to a hub, so the telephone can be connected directly to the LAN or Cable/DSL modem, and then a PC can be connected to the telephone PC jack to connect to the LAN through the telephone. • The built-in headset jack enables headsets to be connected to the telephone. No optional headset interface is required. The same carbon or ECM headset support used on Toshiba digital telephones can also be used on IP telephones. Capabilities The Toshiba IP Telephones also have the following capabilities: • The IPTs contain two types of codecs (coder/decoder): G.711 and G.729A. The codec determines the IP telephone voice quality and network bandwidth requirements. The G.711 requires the most bandwidth and provides the best voice quality. The G.729A requires less bandwidth, but it does not provide the best voice quality. The desired codec is selectable for each IP telephone in IP station administration using eManager or Network eManager. • The external ringer interface connector is mounted inside the telephone base. This enables connection of an BESCB external speaker device to provide a loud ringer for the IP telephone. • All telephones in the system can be IP telephones up to the system’s maximum station capacity (see Table 52 on page 181). • Terminal Authentication is an option that allows a particular IP telephone to keep a reserved directory number on a CIX system. This prevents IP telephones from logging in with another telephone’s directory number if the other telephone has been disconnected to be taken to another location. This feature uses the unique Media Access Control (MAC) address that is permanently coded into each telephone network interface circuit. The unique MAC address of the telephone is assigned to a particular directory number in system programming. • IPT firmware can be updated locally or remotely using eManager. This enables service personnel to update IP equipment with new features and enhancements as they become available. Updates require a brief interruption of IP telephone operation (a few minutes). • IP telephones have a discovery retry timer to prevent network congestion when many IP telephones request services simultaneously. If network congestion is detected, the telephone will pause and then retry for service. • IP telephones have loop back and ping capabilities for maintenance and fault finding purposes. • IP telephones support Dynamic Host Configuration Protocol (DHCP) or static IP addressing.

IP 5000-Series IP Telephones Strata CIX General Description 02/13 59 Liquid Crystal Display (LCD) Models The IP5022-SD, IP5122-SD, IP5522-SD, IP5622-SD, IP5122-SDC and IP5132-SD models display up to 24 characters times four lines of information and provide four Soft Keys. The IP5131-SDL, IP5631-SDL has 4 soft keys and a 9-line LCD. From the idle screen you can access telephone directories and speed dial lists of names or departments, internal or external to the telephone system. You can search by name or letter within a list. The IP5131-SDL screen consists of Phone, Config, and Web-application screens. The screens change easily by pressing the tab soft key. • Phone screen – This screen is a 150 x 168 pixel LCD screen. • Config screen – This screen can be used for Telephone configuration settings. Using this screen, you can set the IP address, subnet mask, etc. • Web screen – provides users with the access to the web page. This capability can be used to create the custom applications designed to match with IP5131-SDL phone screen so that the user can enter or retrieve the data from the IP5131-SDL phone. All LCD telephone models can provide: • Advisory Messages • Automatic Number Identification (ANI) • Caller ID, Name and Number with call history • Contrast adjustment (13 levels) • Backlight adjustment, except IP5022-SD (On/Off/Synchronized) • Date/Time of Day • Dialed Number Identification Service (DNIS Name and Number) • Feature Prompting Soft Keys that are used as an alternative to access codes or feature buttons. Station users can access features by responding to LCD prompts. • Called Number displays on outgoing calls (1~120 secs.)

Telephone Button Expansion Options 60 Strata CIX General Description 02/13 Telephone Button Expansion Options Upgrade options for the Toshiba IP telephones are described below. LCD Add-on Module (LM5110) The LM5110 adds 10 programmable LCD feature buttons to the 5000-series telephones (except the IP5522-SD and IP5622- SD telephones), these buttons can be assigned as CO line, Directory Number, DSS, One Touch, Speed Dial or any other flexible feature. The LM5110 supports backlight and LCD labels, it can be connected to any 5000-series telephone (except DP5008). Key Module (KM5020) The KM5020 adds 20 programmable feature buttons to the 5000-series telephones. These buttons can be assigned as CO line, Directory Number, DSS, One Touch, Speed Dial or any other flexible feature. IP Direct Station Selection (IDM5060) Console The IDM5060 console (shown right) is for system attendants. The IDM5060 operates alongside a IP telephone and has 60 programmable feature buttons. These buttons can be assigned as CO Line, Directory Number, DSS, One Touch, Speed Dial or any other flexible feature. Up to three consoles can operate with one IP telephone depending on CIX system. However, the IP5522-SD and IP5622-SD telephones do not support an IDM. The IDM5060 console uses LEDs to indicate call and feature status; the DSS has dual red and green LEDs to help further define status, such as station in DND status. The IDM5060 console connects directly to an IP5000-series station.

CIX Attendant Console Strata CIX General Description 02/13 61 CIX Attendant Console The Strata CIX Attendant Console runs on a PC with Microsoft® Windows® 2000 Professional or Windows XP Professional operating system. The Strata CIX Attendant Console PC is equipped with an Intel two gigahertz CPU in a small, compact desktop chassis that is just the right size for a receptionist’s desk. If there isn’t any room on the desk for the system to lay flat, it can also be stood on its side for an even smaller footprint. Add to that the powerful Strata CIX Attendant Console software, and you have a winning solution for any Strata CIX installation! The Console connects to the Strata CIX processor via the LAN as a Computer Supported Telephony Application (CSTA). The Strata CIX system requires the processor NIC interface. Each CIX Attendant console requires the LIC-ATT license which is bundled with the Toshiba supplied Attendant Console PCs and software. The LIC-ATT license must be ordered separately to enable the Console to be installed on a Dealer / Customer supplied PC. The latest Attendant Console software is available at no charge on Toshiba FYI. The minimum PC requirements for the CIX Attendant Console are: • Operating Software – Microsoft Windows XP Pro or Windows 2000 Pro • Processor – 2.0GHz Intel Pentium 4, Celeron or higher • Memory – 512M RAM • CD-ROM Drive, CD-R/W Drive or DVD capable of reading CD-ROM data files to install Attendant Console software. • Hard Drive: 500M space available • Sound card with internal or external speakers There are two types of CIX Attendant Consoles; each operates and functions the same but each provides a different type of talk-path. The following Attendant Console hardware is available from Toshiba: • CIX-DATTCONS – provides a digit talk path like a digital telephone and requires a BDKU interface port. Includes software and LIC-ATT license. • CIX-IPATTCONS – provides an IP talk path like IP telephones and requires an MIPU / LIPU interface port. Includes software and LIC-ATT license. Each of the above CIX Attendant Consoles consists of the following standard items: • Attendant Console License (LIC-ATT) for the CIX processor (bundled with Toshiba Console part number) • LIC-ATT must be ordered separately if using a Dealer supplied PC for the Attendant Console • Intel 2.8 GHz CPU • 512M Random Access Memory (RAM) • CD R/W drive • Windows 2000 Professional (factory installed) • CIX Attendant Console software (factory installed) • Comprehensive set of multimedia inputs and outputs • Keyboard & Mouse • PC Headset (CIX-IPATTCONS only) • Attendant Keyboard stickers (Black) CIX-BL-ATCON-VA

CIX Attendant Console 62 Strata CIX General Description 02/13 The optional items are: • Printed documentation is available on Toshiba FYI, as well as Documentation downloads. • 17” Flat screen Monitor – Toshiba offers a 17” Liquid Crystal Display (LCD) flat screen monitor; part number CTX-LCD-MONITOR. • Attendant Console Interface Unit (BATI) and Handset/Cradle (BATHC) connects to a digital telephone interface port on the Strata CIX (CIX-DATTCONS only). An optional headset can be used in conjunction with the handset. ...or a DKT3001 or DP5008 can be used as the console handset instead of the BATI/BATHC handset/cradle. If an optional headset is used, it connects to the optional BHEU installed in the DKT3001 or directly into the DP5008 built-in headset jack (CIX-DATTCONS only). Important! • If a digital telephone is used in place of the BATI/Handset, it can be used as the Attendant Console Handset only. It cannot be used as a telephone to make or receive calls independent of the console. This includes when the console is in service or out of service. The Strata CIX1200 supports up to six, the CIX670 system supports up to four, and the CIX200, CIX100 and CIX40 supports up to two Attendant Consoles. Multiple consoles automatically share the incoming call load on a call-by-call rotation basis. Features such as Overflow and Position Busy add to the efficiency of single or multiple console applications.

CIX Attendant Console Strata CIX General Description 02/13 63 The CIX Attendant Console is designed to handle all call activity within a single Call Monitor screen, shown below. All calls will appear in a single list. Calls are marked with icons to show the current status. Features such as Paging, Call Pickup, Call Park offer many alternatives. The Administration window enables which option is the primary operation for that Attendant. For example, if two zones are used for paging, as well as the All Call, then an option pull down arrow is next to the icon. Clicking the icon starts the All Call Page, then the Attendant can select one of two page zones. All other views available for the Attendant are for administrative and management use. They do not control any type of call handling except how chosen options affect the overall operation. The CIX Attendant Console also enables an attendant to manage console settings, maintain a user directory, and view call statistics. The Console provides a Name/Number search that works with automatic or manual call handling. Other features include Queuing, DSS, signaling, Emergency Call ID, keyboard or mouse operation, and headset or handset operation with volume control. Menu Bar Info Bar Toolbar Icons Call List Call Status icons Call Attributes (See Appendix for definitions) 6594 View Pane Icons Notes Call Monitor Tabs Directory Status Bar

Peripherals 64 Strata CIX General Description 02/13 Peripherals The Strata CIX supports several types of stations and customer-supplied peripheral devices, such as door phones for visitor screening, a music source interface for MOH and BGM, a speaker for amplified ringer, Toshiba Voice Processing systems for voice mail/auto attendant applications, and more. Toshiba Telecommunication Systems Division (TSD) does not provide ISDN or IP station equipment, such as ISDN IP telephones, fax machines, and computer interface devices for high speed Internet access or video conferencing. Toshiba does provide the interface circuit boards that support all of the above ISDN station equipment. Door Phone (MDFB) Door phones can be assigned to ring telephones when the button on the door phone is pressed. The Door Phone location displays on the called telephone’s LCD. When the telephone answers, a two-way talk path exists between the telephone and door phone. Door phones can also be used as sound monitors. Station users can call the door phone (it will not ring) and listen to sounds from the surrounding area. Door phones also can operate as a “hot line.” For example, a door phone can be used for calls between an office and a warehouse. Door Phones are often used with a door lock to screen building visitors. The door lock can be opened for a predetermined amount of time by pressing a button on a telephone. Door Phone/Lock Control Unit (DDCB) The DDCB can support as many as three door phones (MDFBs) or two door phones (MDFBs) and one door lock control relay. Using the door lock control, digital station users can unlock a customer-supplied electronic door lock at the touch of a button programmed on their digital telephone or by dialing a feature access code from any type of telephone. Each DDCB requires one digital station circuit. Each door lock can be programmed to remain open between three~30 seconds. The Door Lock button LED remains On while the lock is open. LCD telephones display “DOOR UNLOCKED” until the telephone releases or times out. External Speaker (BESCB) The BESCB is a multi-functional, external, speaker control box with a built-in three-watt amplifier. It can be used to control and drive a paging speaker, a paging amplifier, or a telephone’s Loud Ringer. 1873 1874

Mobility Solutions Strata CIX General Description 02/13 65 Mobility Solutions Toshiba mobility solutions maximize the value of the customer’s wireless Local Area Network (WLAN) by using their existing WLAN infrastructure. This makes very cost-effective mobility solutions possible with Strata CIX solutions. SoftIPT For more details, see “Toshiba SoftIPT IP Telephone” on page 130. Wireless Access Points Toshiba has a strategic relationship with SMC Networks, a leading provider of networking solutions for the small and medium business markets to market a host of SMC Networks wired and wireless networking products through authorized Toshiba dealers. As part of providing a total solution, you can purchase SMC wireless access points from Toshiba and package them with Strata CIX solutions. Toshiba supports the SMC EliteConnect 2.4GHz Wireless Access Point. This access point sized and priced to fit well with Strata CIX systems to serve wireless LAN applications in which customers want to install new or expand the capabilities of their existing wireless LAN. Features and specifications: • IEEE 802.11b and 802.11g compliant • Data rates up to 54 Mbps in 802.11g, and 11 Mbps in 802.11b with auto-fallback feature • High configurable transmit power up to 100mW • Support up to 64 users • Enterprise level of authentication and encryption security • Flexible management features including Command Line Interface (CLI), Web-based management, SNMP, Syslog, and Event Logging • Detachable antennas for optional external 2.4GHz high gain antenna • Power over Ethernet • Anti-theft mechanism SoftIPT for PDA SoftIPT for Laptop/Tablet SMC EliteConnect 2.4 GHz 802.11g Wireless Access Point (SMC2552W-G)

Mobility Solutions 66 Strata CIX General Description 02/13 VPN/Firewall Solutions from SonicWALL Toshiba has a strategic relationship with SonicWALL, one of our industry’s leading suppliers of network security firewall products, to re-sell the SonicWALL Pro series of firewall products through authorized Toshiba dealers. As part of providing a total solution, you can purchase firewall products from Toshiba to create tightly intergrated converged voice and data solutions using the Strata CIX. The Pro 2040 is SonicWALL’s new entry model into the high-performance PRO appliance series for small configurations, typically up to 150 users. The PRO 2040 is tailored for small to medium- sized businesses requiring a high level of security performance and features, but still requiring ease-of-use and an affordable price. Features and specifications: • 200Mbps Firewall, 50Mbps VPN. • Up to 4 10/100 Base-T Ports. • Hardened Platform with Redundant Fans. • 150 Total VPN Tunnels. • Intrusion Prevention Services • VoIP Support • Enhanced Load Balancing, Fail-over. • Enhanced Deployment Flexibility. • Enhanced NAT Modes. The TZ-170 (shown right) is SonicWALL’s solution for firewall and VPN capability for remote and branch offices. The TZ-170 provides the same features and administration interface as the larger 2040, but at the right size for smaller sites. • 10, 25 and unlimited user configurations • 90 Mbps Firewall • Up to 10 VPN tunnels • Seven Ethernet ports • Intrusion Prevention Services • VoIP support Power-Over-Ethernet Solutions from SMC Toshiba has a strategic relationship with SMC to re-sell the 24-port, 802.3af certified SMC6824MPE PoE switch through authorized Toshiba dealers. The SMC6824MPE PoE switch is sized and priced to fit well with Strata CIX systems to serve applications in which customers want to power their IP telephones over Ethernet, instead of using local power with each IP telephone. 7868 Pro 2040 7869 TZ-170 SMC3526-PoE

Video Communication Solution Strata CIX General Description 02/13 67 Video Communication Solution The Strata Video Communication Solution (VCS™) is designed to provide Strata users with an integrated collaboration tool, including point-to-point 8-party video conference, 3-party collaboration (desktop and applications sharing), 8-party file transfer, and 3-party message board capabilities to make video communication and collaboration more powerful than ever! VCS has many Graphical User Interface (GUI) enhancements. It provides a more valuable and complete Strata IP solution. QoS is included and the GUI on VCSManager has changed to make configuration and VCS setup more intuitive. Visual Collaboration 8-party conferencing with 3-party Video conferencing takes productivity to a new level. While a total of eight parties are on a call, three parties can also see, hear, interact and collaborate on projects together, no matter where they are physically located. VCS provides a way to conduct remote virtual meetings, work group discussions, and much more. During the voice conference, any of the three parties can initiate application sharing, edit a file, send and receive files, and send text to a message board. These great tools will dramatically increase productivity and quality of work, while reducing the cost of business travel. Try VCS for FREE Strata CIX/MAS customers can also enjoy VCS FREE with the 90-day trial license. Just order and activate the trial license on your MAS to try VCS. After the free trial period expires, VCS permanent licenses can be purchased. The MAS requires a memory upgrade to 1GB to support VCS. VCS Features Combined with all the features in VCS 2.0, and enhanced to support up to 8-party VCS user applications, VCS 3.0 is an attractive voice conferencing, video conferencing, and collaboration solution for today’s demanding Strata customers. The following are highlights of features available in VCS 3.0. • Fully integrated with the Strata CIX system – VCS Server software is pre-installed on the Strata Media Application Server (MAS). VCS Windows XP client software easily extends the Strata CIX voice user’s multi-media experience. • Point-to-Point 3-party Video Conferencing – A cost effective solution, multi-party video conferencing is achieved without any additional hardware. VCS runs as an application on the MAS. Various window layouts and options are available for customization. Automatic interface makes video conferencing easy to use and easy to manage. In a conference with more than three parties, any three parties can be selected to have the video. • 8 way Collaboration – Desktop, application, and document can be shared by up to 8 VCS users. All users can edit the same materials while in session (one editing at a time). • Session Member List (SML) – Displays VCS members who are logged on and have established voice communication with you. You can easily select members from this list to begin any VCS collaborative sessions. • 8 way File Transfer – Users can send and receive multiple files to other VCS users.

Video Communication Solution 68 Strata CIX General Description 02/13 • 8 way Message Board (Chat) – Users can post text and chat on a message board, as an alternative to communicating verbally. • Support for QoS – If the customer’s network equipment is end to end, Diffserv Priority control can be enabled for all the clients from VCSManager. This system setting will give Video, Collaboration and File Transfer media a higher priority. • Video Setting Control – Similar to QoS setting, VCS administrator can control the upper limit of video bandwidth via VCSManager for all VCS clients. VCS functionality is integrated with the Strata CIX telephony capabilities, with features specifically tailored to handle video telephony, including: • Call Hold/Retrieve • Call Transfer • Call Forward • Station Hunting • Call Park/Retrieve (Calls can be parked on the local node only.) • Call Pickup/Retrieve • Up to 3-way video with 8-way voice conference • Manually select default Video Setting and Video display default On or Off • Automatic Start VCS after Windows log on and Automatic VCS log on after VCS application started • Self Video preview Software VCS Server software is pre-installed on the Strata MAS with Windows XP Pro. Existing Strata CIX/MAS customers can also install VCS software on their MAS. VCS Client software runs on each user’s Windows XP Home or Pro computer. Client software is provided together with VCS Server software on the Strata MAS. VCS Software Upgrade VCS 3.0 is compatible with Strata CIX Release 5.0 or later systems. • Older versions of Strata CIX must be upgraded to Release 5.0 before upgrading VCS software from version 1.0 to 2.0. • VCS 2.0 software can upgrade to VCS 3.0 FREE of charge. Licenses See Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards, Table 19 on page 79 for VCS Licenses.

Product Specifications Strata CIX General Description 02/13 69 Product Specifications Item Specification Strata CIX Release 5.0 or later Multiple Strata CIX nodes must be networked via Strata Net Endpoints Strata Digital Telephones, Strata IP Telephones and Soft Phones VCS Client PC Requirements CPU: PentiumM 1.5GHz or greater Memory: Minimum 512MB Free hard disk space: 10MB 100 Base - TX Network Interface Card Windows XP Home or Pro with SP1, SP2, SP3, Vista SP1 Direct X Version 9.0c or later (and compliant video graphics card) Accessories USB Camera: Recommend using Logitech QuickCam Pro 5000 or QuickCam for Notebooks Pro VCS Server Hardware Requirement MAS, 2U MAS or MicroMAS 1GB RAM Minimum Free hard disk space: 120MB VCS System Capacities VCS server can support: Max Number of CIX nodes (based on RAM): 9 (1GB) Number of configured users: Limit to available Disk space Maximum activated user licenses: 480 Maximum logged on users: 480 Maximum Number of VCS clients active sessions (stations): 480 Video Standards: MPEG4 Output Format: VGA, QVGA, QCIF Encoding Bit Rate: 128kbps to 1.5Mbps Video Frame Rate: Auto adjust up to 30 fps Protocols Signaling: Client/Server – SIP RFC 3261 Networking: TCP/IP v4, FTP, HTTP Client: UPnP Server: CSTA Administration Web based VCSManager: VCS server information settings, CIX Profiles settings, User information settings, QoS settings, System Video Settings, Administrator information, VCS license activation, log files - to local disk or transfer log files using FTP, backup and restore system data, display operation status (User and Server status, Version information, maximum of user licenses purchased and number of active users logged on. Log file size: 450MB in HDD per CIX VCSManager manages one VCS server. One VCS server can handle multiple Strata CIX nodes. Warranty Software is “AS IS” without warranty of any kind.

Toshiba Stratagy Voice Processing 70 Strata CIX General Description 02/13 Toshiba Stratagy Voice Processing The Strata CIX can operate with Toshiba Stratagy voice processing systems, which provide a number of helpful messaging and related features. The Strata CIX supports in-band DTMF voice mail integration and requires DTMF receivers. It also supports standard SMDI and Toshiba Proprietary voice mail integration. Refer to the appropriate Stratagy literature for details. All Stratagy systems provide these essential applications: • Automated Attendant to answer incoming calls without receptionist assistance • Call Routing to direct callers to specific extensions or departments they want • Telephone Answering to take messages when an employee is unavailable • Voice Messaging to create, send, receive, forward, and save voice messages • Audiotext to play pre-recorded information on demand • Call Screening to announce the calling party • Message Notification to let you know when messages are left • Token Programming to customize your Stratagy voice processing functions Stratagy gives you the ability to: • Simplify voice mailbox operation through a Strata CIX telephone with LCD display and soft keys • Record calls directly into your voice mailbox with a single button on your telephone • Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging • Add advanced options as needed to support Fax Integration, Text-To-Speech, Speech Recognition, and Interactive Voice Response applications • Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year From basic to sophisticated, Toshiba Stratagy voice processing delivers a variety of voice mail choices to select what’s best for your business. Stratagy iES16, and iES32 models seamlessly integrate your voice message processing on a single printed circuit card inside your Strata CIX system—with no need for external connections, standard telephone ports, or separate power backup systems. Toshiba’s Strata Media Application Server supports voice processing and all value-added applications integrated within one platform that connects to the Strata CIX via Ethernet. Applications include Auto Attendant, Voice Mail, Automated Speech Recognition (ASR), Text-to- Speech, Unified Messaging, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), ACD Reporting, Toshiba-approved 3rd party CTI applications, FeatureFlex adaptability tools, and browser-based system administration.

Cabling and Connectors Strata CIX General Description 02/13 71 Cabling and Connectors The Strata CIX uses industry standard cabling and connectors to interface with lines, stations, and peripherals. Stations use standard twisted-pair cabling to connect to the system via the MDF. Digital and standard telephones require just one pair-cabling. Two pairs may be required to achieve full distance when optional DP subassemblies are used. Digital telephones connected to BDKS require an external power supply to reach maximum distance from KSU when the telephone has a DADM or DOCA-1A. Station circuit cards connect to stations and peripherals with a 25-pair Amphenol connector via the MDF. Analog CO, DID, and Tie line circuits interface with the public telephone network via modular connectors. T1 and ISDN use industry-standard Amphenol and modular connectors (for details, see Table 36 on page 168). Peripheral devices such as eManager maintenance PCs, etc., connect to a hub or LAN, which connects to the processor’s Ethernet LAN interface via an RJ45 connector and Category 5 wiring. Call Accounting and Voice Mail SMDI require RS-232 modular adapters and cords to connect to the processor BSIS interface.

73 Strata Media Application Server and Integrated Voice Mail Cards 8 Strata Media Application Server (MAS) The MAS allows multiple applications to be combined on a single device. Applications include Auto Attendant, Voice Mail, Fax, Automated Speech Recognition, Text-to-Speech, Unified Messaging, Interactive Voice Response, Automatic Call Distribution and Reporting, Web browser- based Personal and System Administration, Web-based Telephone Applications, FeatureFlex adaptability tools, and third-party applications. Because it reduces the need for multiple servers to support each application separately, Strata Media Application Server dramatically decreases the cost and complexity of deploying multiple applications. • The Media Application Server uses Host Media Processing (HMP) technology from Dialogic. • With HMP the MAS does not require expensive dedicated boards for voice processing resources. Instead, HMP uses the host CPU for media processing. • When both ACD and Stratagy ES licensed and running on the same MAS, then HMP does require specific configurations; up to 16 HMP Voice Mail ports in addition to 16 HMP ACD announcement ports can be supported. • If ACD is installed on MAS without Stratagy, up to 32 HMP announcement ports are available. All port expansion is done with simple software license upgrades. • If Stratagy is installed on MAS without ACD, up to 32 HMP voice mail ports are available. The Media Application Server comes in two hardware form factors: • 2U rackmount platform • Desktop computer (MicroMAS) 2U Rackmount Platform The 2U platform (shown right) offers the full premium of features and applications in a robust rackmount platform. It is equipped with a Pentium IV 2.8 Ghz CPU that supports up to 32 ports of IP voice connectivity to the Strata CIX. The optional fax modem boards, required to support fax features in the 2U MAS, are available in 1, 4, and 8 port configurations. The 2U MAS can be equipped with up to two fax modem boards, for a maximum fax modem port capacity of 16. The 2U MAS platform is also available in, factory equipped, RAID 1 or RAID 5 hard drive storage configurations.

Strata Media Application Server (MAS) 74 Strata CIX General Description 02/13 MicroMAS For CIX customers that do not require large IP voice connectivity, yet desire the benefits of a device powering multiple applications, a smaller, more cost effective MAS hardware solution is available. Called MicroMAS (shown right), this platform is a small desktop computer equipped with all of the applications of a MAS solution up to a maximum IP voice connectivity of eight ports. This makes it a perfect multi-application solution for the Strata CIX40 and CIX100. The MicroMAS itself comes in two configurations; HMP based and Dialogic hardware based. The HMP based solution, MicroMAS-H, provides VoIP connectivity to the CIX, whereas the Dialogic hardware based MicroMAS-D connects to a CIX by means of standard analog port interfaces. MicroMAS also supports fax applications. The MicroMAS-H can be optionally equipped with two 1 port fax modem boards, connected to the CIX via analog ports, for a maximum capacity of 2 ports of fax. The MicroMAS-D can be equipped with a maximum of two 4-port D/4PCIU-F Dialogic boards. Each of the 4 ports of this board can implement a soft fax application, allowing the MicroMAS-D to support up to 8 ports of voice or fax. If the MicroMAS-D is to support speech recognition applications, then a 4 port D/4PCIU-S board is required. This board cannot support fax, consequently fax and ASR applications are mutually exclusive from each other on a MicroMAS-D platform. MicroMAS-H can support both ASR and fax. Important! Whenever the MAS is mentioned in the remainder of this chapter, it applies to both the 2U MAS and MircoMAS, unless specified otherwise. Standard Software Applications The Strata Media Application Server comes standard with the following pre-installed applications: • Stratagy Enterprise Server (ES) Auto Attendant/Voice mail with five Unified Messaging seats. • eManager Web browser-based unified system administration and maintenance for installation technicians. • My Phone Manager Web browser-based personal administration for individual end users and system administrators. • Strata Automatic Call Distribution (ACD) application gives call centers the ability to determine how calls are best distributed to their ACD Agents. • The Insight family of products are call center management software solutions that can be configured for businesses served by the Strata Business Telephone Systems and the ACD application. Insight may be purchased in many configurations to provide management solutions to both small, informal call centers requiring basic, single supervisor packages to large call centers requiring sophisticated, networked solutions. Each model is easily upgraded by entering new license codes which feature additional capabilities. • TASKE Contact provides a suite of easy-to-use management tools that enable a contact center supervisor to manage their agents, set and meet service levels and provide vital management information on call activity. TASKE Contact is a robust management application that's easy to use and includes ACD Monitor with Replay feature, Reports, WallSign, myTASKE and Traffic Analyzer. TASKE Contact has several add-on modules to further enhance the application and includes Contact Desktop Sign, TASKE Enterprise Client and TASKE Work Force Management Interface. Note Strata ACD, Insight, and TASKE Contact require licenses. Refer to CIX Quote for configurations and part numbers.

Integrated Voice Mail Cards Strata CIX General Description 02/13 75 Optional Software Applications The Media Application Server is shipped with all standard and optional application software pre- loaded. The following optional software modules are also available with additional licensing: • Stratagy ES ports upgrades up to a maximum of 32 (on 2U MAS platform). • Stratagy ES Feature Groups (Automated Speech Recognition, Fax, Text-to-Speech, Unified Messaging, Interactive Voice Response). • FeatureFlex • Strata ACD and OAISYS modules (For details, refer to the Strata CIX and CTX Call Center Solutions General Description). • Insight or TASKE ACD Reporting (For details, refer to the Strata CIX and CTX Call Center Solutions General Description). • Video Communication Solution (VCS) To activate optional software modules in the Media Application Server, product and service licenses are purchased and downloaded from FYI using the same process as for current Toshiba license-controlled products. The Fax Feature Group requires the purchase of fax modem boards that will be installed in the MAS chassis and connected to the CIX via analog interface circuits (e.g. BSLU). Fax modem boards are available in 1, 4, and 8 port configurations. MicroMAS-H can only be equipped with the 1-port fax modem boards. The pre-loaded software should never need to be re-loaded on the Media Application Server, but in the event this becomes necessary, the MAS recovery CD-ROM set can be ordered from Internet FYI. Connection to the Strata CIX The Media Application Server with HMP connects to the CIX using IP connections through a Network Switch. All of the feature communications and Voice Mail speech paths are carried by this ethernet connection. The Strata CIX must also be equipped with IP station boards for voice path assignment. As described before, MicroMAS-D and the fax modem boards of the 2U MAS and MicroMAS H require analog ports from the Strata CIX. The fax modem boards come in 1, 4, and 8 port configurations. Depending the fax port capacity desired, from one to sixteen CIX analog circuits (e.g. BLSU) may be required. The monitor, keyboard and mouse are customer supplied options. The MAS can be accessed via the network by using the Windows® XP Remote Desktop feature. The CIX MIPU / LIPU / GIPU / GIPH card IP Address must be accessible by the MAS. The MAS and CIX must be physically installed first. Mount the MAS in the rack. Insert the circuit cards into the CIX cabinets. Connect the IP cables. When all of the cables are connected, power up the system and proceed to the MAS configuration and programming.

Preloaded Software 76 Strata CIX General Description 02/13 Preloaded Software The MAS is shipped with the application software loaded. Product and service licenses are downloaded from FYI. Refer to the Toshiba Strata CIX Programming Manual (Vol. 2). The pre-loaded software should never need to be loaded. In the event this becomes necessary the MAS Recovery CD-ROM set, included with the server should be used. Important! Installation of any software not approved by Toshiba voids the warranty. Windows XP Firewall Settings The MAS runs on the Windows XP Professional operating system. Windows XP includes an Internet Connection Firewall (ICF). When installing the MAS, consider the configuration of the network and how the MAS will be accessed. Changes to the ICF may be required. Considerations include: • Will the MAS be accessed using remote desktop or will a keyboard, monitor and mouse connected to the MAS be the only direct access? • Will the MAS be addressable via the internet? MAS Configuration Requirements The MAS is a platform for running real-time IP based multimedia applications. It must process each IP packet of a multimedia stream, each voice packet, within a fixed amount of time, generally 20 ms. It is imperative that the amount of processing required of the MAS in the worst case not exceed its capacity in terms of processor speed, cache size, or memory size. To ensure that the capacity of the MAS is not exceeded, two steps must be taken. • The number of real-time voice channels processed on the MAS must be limited. When licenses are generated FYI checks what is currently licensed on the MAS, what is being added, and checks to see that the maximum is not being exceeded. This information is also programmed into CIX Quote. • No other applications or windows components should be loaded onto the MAS. Many applications can, all by themselves, exceed the ability of the MAS to meet its 20 ms response time requirement, other applications working together can also exceed it. This document contains information about specific applications and configurations. As the product and market evolve, we will update this document. Please check back on FYI occasionally for the latest version of this document.

Integrated Voice Mail Cards Strata CIX General Description 02/13 77 Approved Third Party Application Software The table below shows the only third party application software that should be installed on the MAS. Important! Installing any other applications will void the warranty, and tech support will not provide any support until the MAS has been brought back to a reliable configura- tion. Maximum MAS Configurations The tables below show the available part numbers for the features that can be licensed to run on the MAS, and the maximum number of each that can be supported. However, we recommend checking all configurations through CIX Quote. The tables below have three columns showing maximum configurations, the first shows the constraints on a MAS configured with both SES and ACD. The second column shows the constraints on a system that is configured with only Voice Mail. The third column shows the constraints of a system that is only configured with ACD. Note MAS licenses are required for all Strata CIX systems – CIX40, CIX100, CIX200, CIX670, and CIX1200. Table 15 Third Party Application Software Application Configuration Notes PC-cillin™ Internal Security 2005 Should not be run in batch mode when running any other applications. Symantec’s Norton Anti-Virus™ 2005 Script blocking option must be un-checked. McAfee® Virusscan® 2005 Ver. 9.0 Script blocking option must be un-checked. Zoom Modem Driver Zoom™/Modem V.92 USB Mini. Trend Micro and PC-cillin are registered trademarks of Trend Micro Inc. Norton Anti-Virus is a registered trademark of Symantec Corp. McAfee and Virusscan are registered trademarks of McAfee, Inc. Table 16 Toshiba SES and Feature Flex - Maximum Number of Licenses Shown Feature License SES and ACD Voice Mail Only ACD Only Alarm Clock Enable LICMAS-FF-ACLK 1 1 0 Auto Speech Recognition Auto Attendant. LICMASFGASRAA, LICMASUPASRAA-2 8 8 0 Call Monitor Enable LICMAS-FF-CMON 1 1 0 Call Return Enable LICMAS-FF-CRET 1 1 0 Call Screen Enable LICMAS-FF-CSCR 1 1 0 Four Port Upgrade for Stratagy ES on MAS Note: Four ports per license. LICMAS4PORTUPG 4 5 0

MAS Configuration Requirements 78 Strata CIX General Description 02/13 Two port upgrades for Stratagy ES on MicroMAS-H LICMAS-H-2P-UPG 2 4 0 Two port upgrades for Stratagy ES on MicroMAS-D LICMAS-D-2P-UPG 2 4 0 One Seat Unified Messaging Upgrade. LICMAS-FG-UM, LICMASUM10SEATS, LICMASUM25SEATS, LICMASUM50SEATS, LICMASUMUNLIMT Unlimited Unlimited 0 Fax feature license (one per system) LICMAS-FG-FAX 1 1 0 One Number Access Enable LICMAS-FF-ONUM 1 1 0 Text-To-Speech Feature Group. LICMASFGTTSETI 4 8 0 Table 17 ACD - Maximum Number of Licenses Shown Feature License SES and ACD Voice Mail Only ACD Only Advanced Partner Program ACD Demo SW - B LICMAS-ACDBR 1 0 0 Advanced Partner Program ACD Demo SW - H LICMAS-ACDHQ 1 0 0 OAISYS Call Router License for Strata ACD LICMAS-CALLRUTR 1 0 1 OAISYS Chat Text Messaging License LICMAS-CHATSEAT 360 0 360 OAISYS Diamond out-of-plan upgrade for MAS LICMAS-SUP-OUT 999 0 999 OAISYS Diamond support for MAS LICMAS-SUP-OAI 999 0 999 OAISYS IVR Option with Database Assistant LICMAS-ACDIVR 1 0 1 OAISYS Net Phone and chat license for MAS LICMAS-NETSEAT 360 0 360 OAISYS Net Phone server and client LICMAS-NETPH 1 0 1 Strata ACD Basic ACD 20 agent add-on lic LICMAS-BASADD20 17 0 17 Strata ACD Enhanced ACD 20 agent add-on LICMAS-ENADD20 17 0 17 Strata ACD MAS license (10 basic agent, LICMAS-ACDBA10 2 0 2 Strata ACD MAS license (20 basic agent, LICMAS-ACDBA20 1 0 1 Strata ACD MAS license (20 enhanced agent LICMAS-ACDEN20 1 0 1 Strata ACD upgrade to enhanced for MAS, LICMAS-UPGENHD 1 0 1 Strata ACD upgrade to enhanced for MAS, LICMAS-UPGADD20 17 0 17 VA port license with HMP license LICMAS-ACDVA 15 0 31 Table 16 Toshiba SES and Feature Flex - Maximum Number of Licenses Shown (continued)