Dell XPS 17 Setup Manual

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NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to the Microsoft® Windows® operating systems are not applicable. This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of Rovi Corporation. Reverse engineering and disassembly are prohibited. __________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, XPS™, and DellConnect™ are trademarks of Dell Inc.; Intel® and Centrino® are registered trademarks and Core™ is a trademark of Intel Corporation in the U.S. and other countries; Microsoft®, Windows®, and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Blu‑ray Disc™ is a trademark of the Blu‑ray Disc Association; Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. August 2011 P/N C4XC4 Rev. A01 Downloaded from LpManual.com Manuals

Before Setting Up Your Computer . . . . . . 7 Connect the AC Adapter . . . . . . . . . . . . . .8 Connect the Network Cable (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . .9 Press the Power Button . . . . . . . . . . . . . . 10 Set Up Microsoft Windows . . . . . . . . . . . 11 Create System Recovery Media (Recommended). . . . . . . . . . . . . . . . . . . . 12 Install the SIM Card (Optional) . . . . . . . . 14 Enable or Disable Wireless (Optional). . . 16 Set Up Wireless Display (Optional) . . . . . 18 Set Up the TV Tuner (Optional) . . . . . . . . 19 Set Up Stereoscopic 3D (Optional) . . . . .20 Set Up 3D TV (Optional). . . . . . . . . . . . . . 21 Connect to the Internet (Optional). . . . .23 Using Your XPS Laptop. . . . . . . . . . . 26 Right View Features . . . . . . . . . . . . . . . . .26 Left View Features . . . . . . . . . . . . . . . . . .30 Back View Features . . . . . . . . . . . . . . . . .32 Computer Base and Keyboard Features. . . . . . . . . . . . . . . . . . . . . . . . . . .34 Status Lights and Indicators. . . . . . . . . . .38 Disabling Battery Charging . . . . . . . . . . .39 Touch Pad Gestures . . . . . . . . . . . . . . . . .40 Multimedia Control Keys . . . . . . . . . . . . .42 Control Strip Features . . . . . . . . . . . . . . .44 Using the Optical Drive . . . . . . . . . . . . . .46 Display Features . . . . . . . . . . . . . . . . . . . .48 Touch Screen Gestures (Optional) . . . . .50 Removing and Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . 52 Contents Downloaded from LpManual.com Manuals

Dell DataSafe Online Backup. . . . . . . . . . 55 NVIDIA Optimus Technology (Optional) . . . . . . . . . . . . . . . . . . . . . . . . .56 NVIDIA 3DTV Play. . . . . . . . . . . . . . . . . . . 57 Dell Stage . . . . . . . . . . . . . . . . . . . . . . . . . 61 Free Fall Sensor. . . . . . . . . . . . . . . . . . . . .62 Solving Problems . . . . . . . . . . . . . . . 63 Beep Codes. . . . . . . . . . . . . . . . . . . . . . . .63 Touch Screen Problems. . . . . . . . . . . . . .64 Network Problems . . . . . . . . . . . . . . . . . .65 Power Problems . . . . . . . . . . . . . . . . . . . .66 Memory Problems . . . . . . . . . . . . . . . . . . 67 Lockups and Software Problems . . . . . .68 Using Support Tools . . . . . . . . . . . . . 70 Dell Support Center . . . . . . . . . . . . . . . . .70 My Dell Downloads . . . . . . . . . . . . . . . . . 71 Hardware Troubleshooter . . . . . . . . . . . . 72 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 72 Restoring Your Operating System . .77 System Restore . . . . . . . . . . . . . . . . . . . . . 78 Dell DataSafe Local Backup. . . . . . . . . . . 79 System Recovery Media . . . . . . . . . . . . . . 81 Dell Factory Image Restore . . . . . . . . . . .82 Getting Help. . . . . . . . . . . . . . . . . . . . 84 Technical Support and Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . .85 DellConnect . . . . . . . . . . . . . . . . . . . . . . .85 Online Services. . . . . . . . . . . . . . . . . . . . .86 Automated Order‑Status Service . . . . . . 87 Product Information. . . . . . . . . . . . . . . . . 87 Returning Items for Repair Under Warranty or for Credit . . . . . . . . . . . . . . .88 Before You Call. . . . . . . . . . . . . . . . . . . . .89 Contacting Dell. . . . . . . . . . . . . . . . . . . . . 91 Downloaded from LpManual.com Manuals

Resources . . . . . . . . . . . . . . . . . . . . . . 92 Specifications . . . . . . . . . . . . . . . . . . 94 Appendix. . . . . . . . . . . . . . . . . . . . . . 101 Information for NOM, or Official Mexican Standard (Only for Mexico). . . 101 Index . . . . . . . . . . . . . . . . . . . . . . . . . 102 Downloaded from LpManual.com Manuals

setting up your Dell XPS laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your laptop may cause it to overheat. To prevent overheating ensure that you leave a minimum of 5.1 cm (2 inches) on the right and left sides. You should never place your computer in an enclosed space, such as a cabinet or drawer while it is powered on. WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not place your Dell computer in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as carpets or rugs, while it is powered on. Restricting the airflow can damage the computer, deteriorate the computer performance, or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer. Setting Up Your XPS Laptop Downloaded from LpManual.com Manuals

Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer. Downloaded from LpManual.com Manuals

Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. Downloaded from LpManual.com Manuals

Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft Windows operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable and you will need to reinstall the operating system. NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE: For more information on the operating system and features, go to support.dell.com/MyNewDell. Downloaded from LpManual.com Manuals

Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer, while preserving data files (without the need of the Operating System disc). You can use the system recovery media if changes to the hardware, software, drivers, or other system settings have left the computer in an undesirable operating state. You will require the following to create the system recovery media: •�Dell DataSafe Local Backup •�USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs. Downloaded from LpManual.com Manuals

To create a system recovery media: 1. Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 8). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions on the screen. NOTE: For information on restoring your operating system using the system recovery media, see “System Recovery Media” on page 81. Downloaded from LpManual.com Manuals

Install the SIM Card (Optional) NOTE: Installing a SIM card is not required if you are using an EVDO card to access the Internet. NOTE: Installing a mini B‑CAS card into the SIM card slot is required to set up and view ISDB‑T digital TV in Japan. Installing a Subscriber Identity Module (SIM) card on your computer allows you to connect to the Internet. To access the Internet you must be within the network of your cellular service provider. To install the SIM card: 1. Turn off your computer. 2. Remove the battery (see “Removing and Replacing the Battery” on page 52). 3. In the battery bay, slide the SIM card into the SIM card slot. 4. Replace the battery (see “Removing and Replacing the Battery” on page 52). 5. Turn on your computer. To remove the SIM card, press and eject the SIM card. Downloaded from LpManual.com Manuals

1 SIM card 2 battery bay 3 SIM card slot 1 2 3 Downloaded from LpManual.com Manuals

Enable or Disable Wireless (Optional) Downloaded from LpManual.com Manuals

To enable or disable wireless: 1. Ensure that your computer is turned on. 2. Press the keys on the keyboard. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled 3. Press the keys again to switch between the wireless enabled or disabled states. NOTE: Pressing the keys allows you to quickly turn off wireless radios (Wi‑Fi and Bluetooth), such as when you are asked to disable all wireless radios on an airplane flight. Downloaded from LpManual.com Manuals

Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers. For information about the hardware and software requirements for setting up wireless display, go to www.intel.com. The Intel wireless display feature allows you to share your computer display to a TV without the use of cables. You must connect a wireless display adapter to your TV before setting up wireless display. NOTE: The wireless display adapter does not ship with your computer and must be purchased separately. If your computer supports the wireless display feature, the Intel Wireless Display icon will be available on the Windows desktop. To set up wireless display: 1. Turn on your computer. 2. Ensure that wireless is enabled (see “Enable or Disable Wireless (Optional)” on page 16). 3. Connect the wireless display adapter to the TV. 4. Turn on the TV. 5. Select the appropriate video source for your TV, such as HDMI1, HDMI2, or S‑Video. 6. Double‑click the Intel Wireless Display icon on the desktop. The Intel Wireless Display window appears. 7. Select Scan for available displays. 8. Select your wireless display adapter from the Detected wireless displays list. 9. Enter the security code that appears on your TV. Downloaded from LpManual.com Manuals

To enable wireless display: 1. Double‑click the Intel Wireless Display icon on the desktop. The Intel Wireless Display window appears. 2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for “Intel Wireless Display Connection Manager” from support.dell.com. NOTE: For more information about wireless display, see the wireless display adapter documentation. Set Up the TV Tuner (Optional) NOTE: Availability of the TV tuner may vary by region. To set up the TV tuner: 1. If not already inserted, turn off the computer and insert the mini B‑CAS card into the SIM card slot on your computer (Japan only). 2. Connect the TV/digital antenna cable or the cable adapter to the antenna‑in connector on your computer. 3. Turn on your computer. 4. Click Start → All Programs→ Windows Media Center→ Tasks→ Settings→ TV. 5. Follow the instructions on the screen. Downloaded from LpManual.com Manuals

Set Up Stereoscopic 3D (Optional) NOTE: For information on using the NVIDIA 3D Vision glasses (optional), see the NVIDIA 3D Vision User Guide at support.dell.com/manuals. Stereoscopic 3D allows you to view 3D content with visible depth. 1. Right‑click the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if not already expanded) and then click Setup Stereoscopic 3D. a. Select the Enable stereoscopic 3D check box. b. From the Stereoscopic 3D display type drop‑down menu select Dell 3D Vision Laptop. NOTE: If the Stereoscopic 3D display type section displays 3D TV Play, your computer display will not support Stereoscopic 3D. You can view content in Stereoscopic 3D by connecting your computer to a 3DTV. For more information, see “Set Up 3D TV (Optional)” on page 21 c. From the Test stereoscopic 3D drop‑down menu select Run Setup Wizard. The Set up NVIDIA 3D Vision wizard appears. 3. Follow the instructions on the screen to complete the setup. NOTE: If you experience discomfort while viewing 3D display, stop viewing the display, remove your 3D glasses, and take rest. Downloaded from LpManual.com Manuals

Set Up 3D TV (Optional) NOTE: To know if your TV supports the 3D features available on your computer, see System Requirements at www.nvidia.com/3dtv. Connect your computer to the 3D TV using a HDMI cable. NOTE: The HDMI cable transmits both audio and video signals. 1. Set up the HDMI 1.4 3D TV: a. Browse to the TV’s 3D settings menu. b. Set the 3D mode to Automatic. c. Set the eye order for the glasses to default or normal. NOTE: Do not change the eye order settings when using NVIDIA 3DTV Play as the application controls the timing of the glasses. NOTE: If you are unable to view the entire Windows desktop on your TV, use the 3D TV’s settings to reduce the display resolution. NOTE: For more information about configuring the 3D settings, see the documentation that shipped with your TV. 2. Set your TV as the primary display: a. Right‑click the desktop and select NVIDIA Control Panel. b. In the NVIDIA Control Panel window, click Display to expand the selection (if not already expanded) and then click Set up multiple display. c. In the Verify the display configuration section, right‑click the 3D TV and select Make this the Windows primary display. Downloaded from LpManual.com Manuals

3. Set up the NVIDIA 3DTV Play application: a. In the NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if not already expanded) and then click Set up stereoscopic 3D. b. Select the Enable stereoscopic 3D check box. The 3DTV Play setup wizard appears. c. Ensure that the 3DTV Play logo appears in the control panel. 4. Change the desktop resolution to match the resolution of the 3D content type: a. In the NVIDIA Control Panel window, click Display to expand the selection (if not already expanded) and then click Change resolution. b. For 3D gaming, set the resolution to 720p, 1280x720 and refresh rate to 60/59 Hz in HD 3D mode. c. For Blu‑ray 3D playback, set the resolution to 1080p, 1920x1080 and refresh rate to 24/23 Hz in HD 3D mode. NOTE: For TVs using PAL system with refresh rates of 50 Hz or 100 Hz or NTSC system with refresh rates of 60 Hz or 120 Hz, set the resolution to 720p and refresh rate to 60/59 Hz. NOTE: The performance of games may reduce in HD 3D mode even if 3DTV Play is disabled. To maximize performance, select HD or SD mode when 3DTV Play is disabled. 5. Check the HDMI audio on the TV by playing a video, game, or music and adjusting the volume on the TV. NOTE: For more information on 3D TV, see “NVIDIA 3DTV Play” on page 57. Downloaded from LpManual.com Manuals

Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com. Setting Up a Wired Connection •�If you are using a dial‑up connection, connect the telephone line to the optional external USB modem and to the telephone wall connector before you set up your Internet connection. •�If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. To complete setting up your wired Internet connection, follow the instructions in “Setting Up Your Internet Connection” on page 24. Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router: 1. Ensure that wireless is enabled on your computer (see “Enable or Disable Wireless (Optional)” on page 16). 2. Save and close any open files, and exit any open programs. 3. Click Start → Control Panel. 4. In the search box, type network, and then click Network and Sharing Center→ Connect to a network. 5. Follow the instructions on the screen to complete the setup. Downloaded from LpManual.com Manuals

Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. To set up your Internet connection: 1. Save and close any open files, and exit any open programs. 2. Click Start → Control Panel. 3. In the search box, type network, and then click Network and Sharing Center→ Set up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Downloaded from LpManual.com Manuals

This section provides information about the features available on your Dell XPS laptop. Right View Features 1 2 5 6 7 3 4 Downloaded from LpManual.com Manuals

1 Optical drive — Plays or records CDs, DVDs, and Blu‑ray Discs (optional). For more information, see “Using the Optical Drive” on page 46. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive eject button — Opens the optical drive tray when pressed. 4 Emergency eject hole — Use to open the optical drive tray if it does not open when you press the eject button. For more information, see “Using the Emergency Eject Hole” on page 46. 5 Audio-out/Headphone connector — Connects to a pair of headphones or to a powered speaker or sound system. 6 Headphone/digital S/PDIF combo connector — Connects to amplifiers, speakers, or TVs for digital audio output. Can also be used to connect to a pair of headphones. NOTE: You must use a S/PDIF (mini‑TOSLINK) adapter to connect a S/PDIF cable. The S/PDIF (mini‑TOSLINK) adapter does not ship with your computer and must be purchased separately. 7 Audio-in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs. NOTE: You can set up 5.1 channel speakers by using the three audio connectors (5, 6, and 7) or by using the S/PDIF connector (6). Downloaded from LpManual.com Manuals

8 eSATA/USB combo connector with USB PowerShare — Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The USB PowerShare feature allows you to charge USB devices when the computer is powered on/off or in sleep state. NOTE: Certain USB devices may not charge when the computer is powered off or in sleep state. In such cases, turn on the computer to charge the device. NOTE: If you turn off your computer while charging a USB device, the device stops charging. To continue charging, disconnect the USB device and connect it again. NOTE: The USB PowerShare feature is automatically shut off when only 10% of the total battery life remains. Downloaded from LpManual.com Manuals

1 USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 2 9-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see “Specifications” on page 94. NOTE: Your computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no media card is installed in the slot; blanks from other computers may not fit your computer. Downloaded from LpManual.com Manuals

1 Antenna-in connector (on supported models) — Connects to an external antenna (included) or coaxial cable (adapter included) to view programs using the TV tuner card (optional). 2 Mini-DisplayPort connector — Digital interface standard connector that connects to external DisplayPort monitors and projectors. 3 HDMI connector — Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor, only the video signal is read. 4 Network connector — Connects your computer to a network or a broadband device if you are using a wired network. 5 Security cable slot — Attaches a commercially available security cable to the computer. NOTE: Before you buy a security cable, ensure that it fits into the security cable slot on your computer. 6 AC adapter connector — Connects to the AC adapter to power the computer and charge the battery. 7 USB 3.0 connectors (2) — Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Provide faster data transmission between your computer and USB devices. Downloaded from LpManual.com Manuals

Computer Base and Keyboard Features 3 1 2 4 5 Downloaded from LpManual.com Manuals

1 Battery status light — Indicates the battery charge status. For more information on the battery status light, see “Status Lights and Indicators” on page 38. 2 Hard drive activity light — Turns on when the computer reads or writes data. A solid white light indicates hard drive activity. CAUTION: To avoid loss of data, never turn off the computer when the hard drive activity light is on. 3 Control strip — The power button, status lights, and touch‑sensitive controls are located in this strip. For more information on the control strip, see “Control Strip Features” on page 44. 4 XPS logo light — The light on the XPS logo indicates the power states. For more information on the logo light, see “Status Lights and Indicators” on page 38. 5 Function key row — The dual display enable or disable key , wireless enable or disable key , brightness increase and decrease keys, touch pad enable or disable key , and the multimedia keys are located in this row. For more information on the multimedia keys, see “Multimedia Control Keys” on page 42. Downloaded from LpManual.com Manuals

6 Keyboard/Backlit Keyboard (optional) — If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboard icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. Backlit keyboard brightness settings — Press the keys to toggle the three lighting states (in the given order): •�half keyboard brightness •�full keyboard brightness •�no lighting 7 Touch pad buttons (2) — Provide left‑click and right‑click functions like those on a mouse. 8 Touch pad status light — Turns on if the touch pad is disabled. 9 Touch pad — Provides the functionality of a mouse to move the cursor, drag or move selected items, and left‑click by tapping the surface. The touch pad supports the Scroll, Flick, Zoom, and Rotate features. To change the touch pad settings, double‑click the Synaptics Pointing Device icon in the notification area of your desktop. For more information, see “Touch Pad Gestures” on page 40. NOTE: To enable or disable the touch pad, press the keys on the keyboard. Downloaded from LpManual.com Manuals

Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge status AC adapter solid white on/standby/off/ hibernate charging off on/standby/off/ hibernate fully charged Battery solid amber on/standby low battery (<= 10%) off on/standby/off/ hibernate not charging Power Button Light or XPS Logo Light Indicator light status Computer state(s) solid white breathing white off on standby off/hibernate NOTE: For information on power problems, see “Power Problems” on page 66. Downloaded from LpManual.com Manuals

Disabling Battery Charging You may be required to disable the battery charging feature while on an airplane flight. To quickly disable the battery charging feature: 1. Ensure that your computer is turned on. 2. Click Start . 3. In the search box, type Power Options and press . 4. In the Power Options window, click Dell Battery Meter. 5. In the Battery Settings window, click Turn off Battery Charging and then click OK. NOTE: Battery charging can also be disabled in the System Setup (BIOS) utility. Downloaded from LpManual.com Manuals

Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical — Allows you to scroll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate vertical auto scrolling. Tap on the touch pad to stop auto scrolling Scroll Horizontal — Allows you to scroll left or right on the active window. Move two fingers left or right to scroll the selected object. Move two fingers left or right at a fast pace to activate horizontal auto scrolling. Tap on the touch pad to stop auto scrolling Flick Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired direction to flip content in the active window. Downloaded from LpManual.com Manuals

Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom‑in or zoom‑out by moving two fingers apart or bringing them closer together on the touch pad. To zoom in: Move two fingers apart to enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active window. Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist — Allows you to rotate the active content using two fingers where one finger is anchored and the other rotates. Keeping the thumb in place, move the index finger in an arced direction right or left to rotate the selected item clockwise or counterclockwise. Downloaded from LpManual.com Manuals

Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys using the System Setup (BIOS) utility or Windows Mobility Center. System Setup 1. Press during POST (Power On Self Test) to enter the System Setup (BIOS) utility. 2. In the Function Key Behavior, select Multimedia Key First or Function Key First. Function Key First — This is the default option. Press any function key to perform the associated function. For multimedia action, press + the required multimedia key. Multimedia Key First — Press any multimedia key to perform the associated multimedia action. For function, press + the required function key. NOTE: The Multimedia Key First option is active only in the operating system. Windows Mobility Center 1. Press the < > keys or touch the Windows Mobility Center control on the control strip to launch Windows Mobility Center. 2. In the Function Key Row, select Function Key or Multimedia Key. Downloaded from LpManual.com Manuals

Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter Mute the sound Downloaded from LpManual.com Manuals

1 Power button and light — Turns the computer on or off when pressed. The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page 38. 2 Wireless status light — Turns on if wireless is enabled. For more information, see “Enable or Disable Wireless (Optional)” on page 16. 3 Battery status light — Indicates the battery charge status. For more information on the battery status light, see “Status Lights and Indicators” on page 38. NOTE: The battery is charging when the computer is powered using the AC adapter. 4 Windows Mobility Center control — Touch to launch the Windows Mobility Center. 5 Instant launch control — Touch to launch a predefined application of your choice. 6 Audio control-panel control — Touch to launch the Dell Audio control panel. The control panel allows you to setup studio‑quality audio output on your computer. You can also change the audio settings such as volume, external speaker setup, and microphone setup. Downloaded from LpManual.com Manuals

Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records CDs, DVDs, and Blu‑ray Discs (optional). Ensure that the side with print or writing is facing upward when placing discs on the optical drive tray. To place a disc in the optical drive: 1. Press the eject button on the optical drive. 2. Pull out the optical drive tray. 3. Place the disc, label‑side up, in the center of the optical drive tray and snap the disc onto the spindle. 4. Push the optical drive tray back into the drive. Using the Emergency Eject Hole If the optical drive tray does not eject when you press the eject button, you can use the emergency eject hole to open the drive tray. To open the drive tray using the emergency eject hole: 1. Turn off the computer. 2. Insert a small pin or unfolded paper clip into the emergency eject hole and push firmly until the drive tray opens. Downloaded from LpManual.com Manuals

1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 3 5 2 4 Downloaded from LpManual.com Manuals

1 Microphone — Provides high quality sound for video conferencing and voice recording. 2 Camera indicator light — Indicates if the camera is on or off. 3 Camera — Built‑in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression codec, which provides high quality video at low data transmission rates. 4 Display — Your display can vary based on selections you made when purchasing your computer. The display may support the touch screen feature if you selected the option at the time of purchase. For information on the touch screen features, see “Touch Screen Gestures (Optional)” on page 50. Downloaded from LpManual.com Manuals

Touch Screen Gestures (Optional) NOTE: Some of these gestures are application‑specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch — Allows you to zoom‑in or zoom‑ out by moving two fingers apart or bringing them closer together on the screen. To zoom in: Move two fingers apart to enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active window. Dwell Allows you to access additional information by simulating a right‑click. Press and hold a finger on the touch screen, to open context‑sensitive menus. Flick Allows you to flip content forward or backward based on the direction of the flick. Move a finger quickly in the desired direction to flip through content in the active window like pages in a book. Flick also works vertically when navigating content such as images or songs in a playlist. Downloaded from LpManual.com Manuals

Scroll Allows you to scroll through content. The scroll features include: Pan — Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object. Scroll Vertical — Allows you to scroll up or scroll down on the active window. Move a finger up or down to activate vertical scrolling. Scroll Horizontal — Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the active content on the screen. Twist — Allows you to rotate the active content using two fingers. Keeping a finger or thumb in place, move the other finger in an arced direction right or left. You can also rotate the active content by moving both the fingers in a circular motion. Downloaded from LpManual.com Manuals

Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter). To remove the battery: 1. Turn off the computer and turn it over. 2. Slide the battery release latch to the side. 3. Lift the battery up at an angle and remove it from the battery bay. To replace the battery: 1. Align the tabs on the battery with the slots on the battery bay. 2. Press the battery down until the battery release latch clicks. Downloaded from LpManual.com Manuals

1 battery release latch 2 battery 3 tabs (3) 1 2 3 Downloaded from LpManual.com Manuals

Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter this information yourself (such as for logging on to a Windows account or secure websites). For more information, click Start → All Programs → FastAccess. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e‑mail account, and upload or download files. Downloaded from LpManual.com Manuals

Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations. You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment. Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft, fire, or natural disasters. You can access the service on your computer using a password‑protected account. For more information, go to DellDataSafe.com. To schedule backups: 1. Double‑click the Dell DataSafe Online icon in the notification area of your desktop. 2. Follow the instructions on the screen. Downloaded from LpManual.com Manuals

NVIDIA Optimus Technology (Optional) Your XPS laptop is equipped with NVIDIA’s Optimus technology. The Optimus technology enhances the performance of your computer, while minimizing the impact on battery life. It enables you to combine the graphic processing capability of the integrated Intel graphic processing unit (GPU) with the discrete NVIDIA GPU while running graphic‑ intensive applications such as 3D games. The NVIDIA GPU is turned on only for preset applications and thus extends the battery life. The Optimus technology is enabled through an application profile. When an application is launched, the video drivers check if the application has an associated application profile. •�If an application profile exists, the NVIDIA GPU is enabled and the application runs in performance mode. The NVIDIA GPU is disabled automatically when the application is closed. •�If an application profile does not exist, only the integrated Intel GPU is used. The default list of application profiles is updated frequently by NVIDIA and is automatically downloaded to your computer when you are connected to the Internet. You can also create application profiles for any application on your computer. This may be required for newly released games or applications that do not have a default application profile. Downloaded from LpManual.com Manuals

Changing the Application Profile Settings 1. Right‑click the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel window, click 3D Settings to expand the selection (if not already expanded) and then click Manage 3D Settings. 3. In the Program Settings tab, click Add and browse to select the application’s executable file (.exe). Once added, you can change the settings for that application. To change the settings for a specific application, select the application in the Select a program to customize: list and make the desired changes. NOTE: For more information on the NVIDIA control panel’s options and settings, click Help. NVIDIA 3DTV Play The NVIDIA 3DTV Play application installed on your computer allows you to play 3D games, watch Blu‑ray 3D videos, and browse 3D photos. NOTE: For information on using the NVIDIA 3D Vision glasses (optional), see the NVIDIA 3D Vision User Guide at support.dell.com/manuals. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision. NOTE: For a list of supported 3D games, go to www.nvidia.com. Playing Games in 3D 1. Launch the game in full‑screen mode. 2. If you see a message stating that the current mode is not HDMI 1.4 compatible, set the in‑game resolution to 720p, 1280x720 in HD 3D mode. Downloaded from LpManual.com Manuals

Keyboard Shortcuts The following are some of the keyboard shortcuts available for 3D gaming: Keys Description Function Show/hide stereoscopic 3D effects Turns 3DTV Play on/off. NOTE: The gaming performance may reduce when using HD 3D mode even if 3DTV Play is disabled. To maximize performance, select HD or SD mode when 3DTV Play is disabled. Increases 3D depth Increases the 3D depth real‑time in the current game. Decreases 3D depth Decreases the 3D depth real‑time in the current game. Captures a 3D screenshot of the current game, and saves the file in the My Documents\NVSteroscopic3D.IMG folder. To view the file, use the NVIDIA 3D Photo Viewer. Show/hide in‑game compatibility message Displays the settings recommended by NVIDIA for the current game. Downloaded from LpManual.com Manuals

3D Photos You can view stereoscopic 3D photos using the NVIDIA Photo Viewer available in the NVIDIA 3DTV Play application. The photo viewer also allows you to edit the 3D effects on the photo. NOTE: For more information on using the photo viewer and to download 3D photos, go to www.nvidia.com. Blu-ray 3D The NVIDIA 3DTV Play application allows you to watch Blu‑ray 3D videos at 1080p resolution. For 3D Blu‑ray playback, set the resolution to 1080p, 1920x1080 and refresh rate to 24/23 Hz in HD 3D mode. To watch Blu‑ray 3D videos, use the CyberLink Power DVD application installed on your computer. The CyberLink PowerDVD application detects your 3D TV automatically. NOTE: For more information on the CyberLink PowerDVD’s configuration options and settings, click Help within the application. NOTE: For more information about using Blu‑ray 3D, go to www.nvidia.com. NOTE: To see knowledge base articles and frequently asked questions, go to support.nvidia.com. Downloaded from LpManual.com Manuals

Dell Stage The Dell Stage software provides access to your favorite media and multi‑touch applications. To launch Dell Stage, click Start → All Programs→ Dell Stage→ Dell Stage. NOTE: Some of the applications on Dell Stage can also be launched from the All Programs menu. You can customize Dell Stage as follows: •�Rearrange an application shortcut — Select and hold the application shortcut until it blinks and then drag the application shortcut to a desired location on Dell Stage. •�Minimize — Drag the Dell Stage window to the bottom of the screen. •�Personalize — Select the settings icon and then choose the desired option. The following are the applications available on Dell Stage: NOTE: Some of the applications may not be available based on the selections you made while purchasing your computer. • MUSIC — Play music or browse through your music files by album, artist, or song title. You can also listen to radio stations from across the globe. The optional Napster application allows you to download songs when connected to the Internet. • YOUPAINT — Draw and edit pictures. • GAMES — Play touch‑enabled games. • DOCUMENTS — Provides quick access to the Documents folder on your computer. • PHOTO — View, organize, or edit your pictures. You can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. Downloaded from LpManual.com Manuals

•�DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web browser. • VIDEO — View videos. The optional CinemaNow application allows you to purchase or rent movies and TV shows when connected to the Internet. • SHORTCUTS — Provides quick access to your frequently‑used programs. • STICKYNOTES — Create notes or reminders using the keyboard or touch screen. These notes will appear on the bulletin board the next time you access STICKYNOTES. You can also save notes on your desktop. •�Web Tile — Provides a preview of up to four of your favorite web pages. The tile allows you to add, edit, or delete a web page preview. Click or tap the web page preview to open it in the web browser. You can also create multiple Web Tiles through the Apps Gallery. Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer. When a free fall state is detected, the hard drive is placed in a safe state to protect against damage to the read/write head and possible data loss. Your hard drive returns to normal operation, when the free fall state is no longer detected. Downloaded from LpManual.com Manuals

information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 70 or “Contacting Dell” on page 91. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions. Beep Codes Your computer might emit a series of beeps during start‑up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 91) for assistance. NOTE: To replace parts, see the Service Manual at support.dell.com. Beep Code Possible Problem One Possible system board failure — BIOS ROM checksum failure Two No RAM detected NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly. Three Possible system board failure — Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure Solving Problems Downloaded from LpManual.com Manuals

Some or all multi-touch features are not working — •�Certain touch and multi‑touch features may be disabled. To enable them, double‑ click the Flicks icon in the notification area of your desktop. In the Pen and Touch window, select the Touch tab and ensure that Use your finger as an input device and Enable multi-touch gestures and inking options are selected. •�The multi‑touch feature may not be supported by the application. •�The touch screen is calibrated at the factory, and does not require re‑ calibration. If you choose to calibrate the touch screen, click Start → Control panel→ Hardware and Sound→ Tablet PC Settings→ Calibrate... NOTE: Improper calibration may lead to inaccurate touch sensitivity. If the touch screen starts losing its sensitivity — The touch screen may have foreign particles (such as sticky notes) that are blocking the touch sensors. To remove these particles: 1. Turn off the computer. 2. Disconnect the AC adapter from the wall outlet. CAUTION: Do not use water or a cleaning liquid to wipe the touch screen. 3. Use a clean, lint‑free cloth (can spray mild, non abrasive cleaner or water on cloth if needed, but not on the screen) and wipe the surface and sides of the touch screen to remove any dirt or fingerprints. Downloaded from LpManual.com Manuals

The wireless router is offline or wireless has been disabled on the computer. •�Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). •�Check if wireless is enabled on the computer (see “Enable or Disable Wireless (Optional)” on page 16). •�Re‑establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 23). •�Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router. Wired Connections If the wired network connection is lost — The network cable is loose or damaged. •�Check the network cable to ensure it is plugged in and not damaged. Downloaded from LpManual.com Manuals

either turned off, in hibernate mode, or is not receiving power. •�Press the power button. The computer resumes normal operation if it is off or in hibernate mode. •�Reseat the AC adapter cable into both the power connector on the computer and the electrical outlet. •�If the AC adapter cable is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. •�Ensure that the electrical outlet is working by testing it with another device, such as a lamp. •�Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on. If the power light is solid white and the computer is not responding — The display may not be responding. •�Press the power button until the computer turns off and then turn it back on. •�If the problem persists, contact Dell (see “Contacting Dell” on page 91). If the power light is breathing white — The computer is in standby or the display may not be responding. •�Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. •�If the display is not responding, press the power button until the computer turns off and then turn it back on. •�If the problem persists, contact Dell (see “Contacting Dell” on page 91). Downloaded from LpManual.com Manuals

reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are: •�Power, keyboard, and mouse extension cables. •�Too many devices connected to a power strip. •�Multiple power strips connected to the same electrical outlet. Memory Problems If you receive an insufficient memory message — •�Save and close any open files and exit any open programs you are not using to see if that resolves the problem. •�See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). •�Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). •�If the problem persists, contact Dell (see “Contacting Dell” on page 91). If you experience other memory problems — •�Run Dell Diagnostics (see “Dell Diagnostics” on page 72). •�If the problem persists, contact Dell (see “Contacting Dell” on page 91). Downloaded from LpManual.com Manuals

Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: 1. Press simultaneously. 2. Click Applications. 3. Select the program that is no longer responding 4. Click End Task. If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. If a program is designed for an earlier Microsoft Windows operating system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system. To run the Program Compatability Wizard: 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. Downloaded from LpManual.com Manuals

blue screen appears — CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard, or by moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If you have other software problems — •�Back up your files immediately. •�Use a virus‑scanning program to check the hard drive or CDs. •�Save and close any open files or programs and shut down your computer through the Start menu. •�Check the software documentation or contact the software manufacturer for troubleshooting information: – Ensure that the program is compatible with the operating system installed on your computer. – Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. – Ensure that the program is installed and configured properly. – Verify that the device drivers do not conflict with the program. – If necessary, uninstall and then reinstall the program. – Write down any error message that is displayed to help in troubleshooting when contacting Dell. Downloaded from LpManual.com Manuals

All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. To launch the application, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. The Dell Support Center home page displays your computer’s model number, service tag, express service code, warranty status, and alerts on improving the performance of your computer. The home page also provides links to access: PC Checkup — Run hardware diagnostics, see which program occupies the maximum memory on your hard drive, and track the changes made to your computer each day. PC Checkup Utilities •�Drive Space Manager — Manage your hard drive using a visual representation of the space consumed by each type of file. •�Performance and Configuration History — Monitor system events and changes over time. This utility displays all hardware scans, tests, system changes, critical events and restoration points on the day they occurred. Using Support Tools Downloaded from LpManual.com Manuals

Detailed System Information — View detailed information about your hardware and operating system configurations; access copies of your service contracts, warranty information, and warranty renewal options. Get Help — View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner’s Manual, Warranty Information, FAQs, and so on. Backup and Recovery — Create recovery media, launch recovery tool, and online file backup. System Performance Improvement Offers— Acquire software and hardware solutions that will help improve your system performance. For more information about Dell Support Center and to download and install the available support tools, go to DellSupportCenter.com. My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this website you can download available software for reinstallation or create your own backup media. To register and use My Dell Downloads: 1. Go to DownloadStore.dell.com/media. 2. Follow the instructions on the screen to register and download the software. 3. Reinstall the software or create a backup media for future use. Downloaded from LpManual.com Manuals

Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1. Click Start → Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Dell Diagnostics If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 68 and run Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc may not ship with your computer. Ensure that the device that you want to test is displayed in the system setup program and is active. Press during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. Downloaded from LpManual.com Manuals

Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 91) for assistance. 1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2. Turn on (or restart) your computer. 3. When the DELL logo appears, press immediately. Select Diagnostics from the boot menu and press . This may invoke the Pre‑Boot System Assessment (PSA) on your computer. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The PSA will start running tests. b. If the PSA completes successfully, the following message appears : “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).” Downloaded from LpManual.com Manuals

c. If you are experiencing memory issues, press , otherwise press . The following message appears: “Booting Dell Diagnostic Utility Partition. Press any key to continue.” d. Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 91) for assistance. NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 6. When the tests complete, close the test screen to return to the Choose An Option window. 7. To exit Dell Diagnostics and restart the computer, click Exit. Downloaded from LpManual.com Manuals

Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer. 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start‑up, the computer boots according to the devices specified in the system setup program. 3. When the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Select the Boot from CD-ROM option from the menu that appears and press . 5. Type 1 to start the CD menu and press to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your  computer. 7. Select the test you want to run. Downloaded from LpManual.com Manuals

8. If a problem is encountered during a test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 91) for assistance. NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 9. When the tests complete, close the test screen to return to the Choose An Option window. 10. To exit Dell Diagnostics and restart the computer, click Exit. 11. Remove the Drivers and Utilities disc. Downloaded from LpManual.com Manuals

CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer. If possible, backup your data files before using these options. Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the Dell factory‑installed software on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to reinstall only the operating system on your computer NOTE: The Operating System disc may not ship with your computer. Restoring Your Operating System Downloaded from LpManual.com Manuals

System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. Starting System Restore 1. Click Start . 2. In the search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1. Click Start . 2. In the search box, type System Restore and press . 3. Click Undo my last restoration and click Next. Downloaded from LpManual.com Manuals

Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup to restore your operating system permanently removes any programs or drivers installed after you received your computer. Create backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. CAUTION: Although Dell Datasafe Local Backup is designed to preserve the data files on your computer, it is recommended that you backup your data files before using Dell DataSafe Local Backup. NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell Factory Image Restore (see “Dell Factory Image Restore” on page 82) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files. Dell DataSafe Local Backup allows you to: •�Backup and restore your computer to an earlier operating state •�Create system recovery media (see “Create System Recovery Media (Recommended)” on page 12) Dell DataSafe Local Backup Basic To restore the operating system and Dell factory‑installed software while preserving the data files: 1. Turn off your computer. 2. Disconnect all the devices (USB drive, printer, and so on) connected to the computer and remove any newly added internal hardware. NOTE: Do not disconnect the AC adapter. Downloaded from LpManual.com Manuals

3. Turn on your computer. 4. When the DELL logo appears, press several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. 5. Select Repair Your Computer. 6. Select Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.dell.com. Upgrading to Dell DataSafe Local Backup Professional NOTE: Dell DataSafe Local Backup Professional may be installed on your computer, if you ordered it at the time of purchase. Dell DataSafe Local Backup Professional provides additional features that allow you to: •�Backup and restore your computer based on file types •�Backup files to a local storage device •�Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: 1. Double‑click the Dell DataSafe Local Backup icon in the notification area of your desktop. 2. Click UPGRADE NOW! 3. Follow the instructions on the screen. Downloaded from LpManual.com Manuals

System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the system recovery media. You can use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer. Use the system recovery media in case of: •�Operating system failure that prevents the use of the recovery options installed on your computer. •�Hard drive failure that prevents data from being recovered. To restore the operating system and Dell factory‑installed software on your computer using the system recovery media: 1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. 3. Select the appropriate boot device from the list and press . 4. Follow the instructions on the screen. Downloaded from LpManual.com Manuals