Alliance Laundry Systems HX Service Manual

Specifications

Brand: Alliance Laundry Systems
Category: Washer
Model: HX (Service Manual)
File Type: PDF
File Size: 3.9 Mb
Pages: 78

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Part No. 9001900

December 2005 Service Washer-Extractor Cabinet Freestanding HX, SX and UX OPL Models Refer to Page 8 for Model Numbers

© Copyright 2005, Alliance Laundry Systems LLC

All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Table of Contents Section 1 – Safety Information General Safety Precautions .....................................3 Important Safety Instructions ..................................4 Locating an Authorized Servicer ............................6 Section 2 – Introduction Customer Service ....................................................7 Model Identification ................................................8 Section 3 – Troubleshooting 1. WE-8 Control Has No Visible Display (P and N-Voltage Models) ........................................10 2. WE-8 Control Has No Visible Display (Q and X-Voltage Models) ........................................14 3. No Fill Analysis .............................................18 4. Water Runs Continuously into the Washer- Extractor .........................................................22 5. Door Lock Switch Analysis: Display Shows “Door Error” ..................................................26 6. Door Lock Switch Analysis: Display Reads “Please Close Door” .......................................30 7. Door Lock Switch Analysis: “Door Won’t Unlock” ..........................................................34 8. No Output Voltage to Components ................38 9. No Motor Operation With No AC Drive Fault .....................................................42 10. No Motor Operation With AC Drive Fault ....46 11. The Motor is Running, But at an Abnormal Speed ..............................................................50 Preliminary Checks:.....................................50 Secondary Checks:.......................................50 Calibration of the Machine...........................50 12. No Spin ..........................................................51 13. Machine Did Not Fill Alarm Analysis ...........52 14. Empty Alarm Analysis ...................................56 15. Automatic Supply Dispenser Analysis ..........60 16. No Keypad Board Functions ..........................62 17. Excessive Cycle Time ....................................63 18. Excessive Vibration and/or Noise During Spin ....................................................64 Section 4 – Service Procedures 19. Top Cover Removal and Replacement ..........65 20. Keypad Removal and Installation ..................65 21. Computer Board Removal and Installation ...66 22. Keymode Switch Removal and Installation ...69 23. AC Drive Switch Removal and Installation ..70 24. Rear Panel Removal and Replacement ..........71 25. Side Panel Removal and Installation .............71 26. Drive Belt Removal and Replacement ...........72 27. Water Valve Removal and Replacement .......73 28. Drain Valve ....................................................74 29. Door Gasket Removal and Replacement .......74 30. Motor Removal and Replacement (18, 25, 35, 55 and 75-Pound Capacity Models) ..........................................................75 31. Motor Removal and Replacement (100, 135 and 165-Pound Capacity Models) .76

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Section 1 Safety Information Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer and those maintaining the machine. a DANGER Indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death. a WARNING Indicates a hazardous situation that, if not avoided, could cause severe personal injury or death. a CAUTION Indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage. Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions. IMPORTANT The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed. NOTE The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related. General Safety Precautions In the interest of safety, some general precautions relating to the operation of this machine follow. • Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage. • Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. W006R2 WARNING (continued)

Section 1 Safety Information

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand. Important Safety Instructions 1. Read all instructions before using the washer-extractor. 2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washer- extractor) for the proper grounding of the washer-extractor. 3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry- cleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or explode. 4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. 5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use an open flame during this time. To reduce the risk of electric shock, fire, explosion, serious injury or death: • Disconnect electric power to the washer-extractor before servicing. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W460 WARNING Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death. W007 WARNING If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures. W008 WARNING To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions: W023E WARNING

Section 1 Safety Information

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 6. Do not allow children to play on or in a washer-extractor. Close supervision of children is necessary when the washer-extractor is used near children. 7. Before the washer-extractor is removed from service or discarded, remove the door to the washing compartment. 8. Do not reach into the washer-extractor if the wash basket is moving. 9. Do not install or store the washer-extractor where it will be exposed to water and/or weather. 10. Do not tamper with the washer-extractor’s controls. 11. Do not repair or replace any part of the washer-extractor or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that the user understands and has the skills to carry out. 12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the washer-extractor to an electrical power source. 13. Use the washer-extractor only for its intended purpose, washing clothes. 14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service. 15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water, drain, electrical power and grounding must comply with local codes and, when required, be made by licensed personnel. 16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil, cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as in mops or cleaning cloths, must not be put into the washer-extractor. These flammable substances may cause the fabric to ignite. 17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. 18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety features. If this occurs, have the washer-extractor checked by a qualified service person. 19. Replace worn power cords and/or loose plugs. 20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut- off valves at the end of each wash day. 21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT by- pass the loading door switch and permit the washer-extractor to operate with the loading door open. 22. Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. Heed all warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet). 23. Always follow the fabric care instructions supplied by the textile manufacturer. 24. Never operate the washer-extractor with any guards and/or panels removed. 25. DO NOT operate the washer-extractor with missing or broken parts. 26. DO NOT by-pass any safety devices. 27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions may result in conditions that can produce bodily injury and/or property damage. NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining and operating the washer-extractor. Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the manufacturer.

Section 1 Safety Information

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Section 2 Introduction Customer Service Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name of the nearest authorized parts distributor. For technical assistance, call (920) 748-3121.

Section 2 Introduction

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Model Identification Information in this manual is applicable to these washer-extractors. HX18PVQM6 HX18PVQU6 HX18PVXM6 HX18PVXU6 HX25PVQM6 HX25PVQU6 HX25PVXM6 HX25PVXU6 HX35PVQM6 HX35PVQU6 HX35PVXM6 HX35PVXU6 HX55PVNU6 HX55PVQU6 HX55PVXU6 HX75PVNU6 HX75PVQU6 HX100PVNU6 HX100PVQU6 HX135PVNU6 HX135PVQU6 HX165PVNU6 HX165PVQU6 SX18PVQM6 SX18PVQU6 SX18PVXM6 SX18PVXU6 SX25PVQM6 SX25PVQU6 SX25PVXM6 SX25PVXU6 SX35PVQM6 SX35PVQU6 SX35PVXM6 SX35PVXU6 SX55PVNU6 SX55PVQU6 SX55PVXU6 SX75PVNU6 SX75PVQU6 SX100PVNU6 SX100PVQU6 SX135PVNU6 SX135PVQU6 SX165PVNU6 SX165PVQU6 UX18PVNA6 UX18PVNU6 UX18PVPA6 UX18PVPU6 UX18PVQA6 UX18PVQM6 UX18PVQU6 UX18PVXA6 UX18PVXM6 UX18PVXU6 UX25PVNA6 UX25PVNU6 UX25PVPA6 UX25PVPU6 UX25PVQA6 UX25PVQM6 UX25PVQU6 UX25PVXA6 UX25PVXM6 UX25PVXU6 UX35PVNA6 UX35PVNU6 UX35PVPA6 UX35PVPU6 UX35PVQA6 UX35PVQM6 UX35PVQU6 UX35PVXA6 UX35PVXM6 UX35PVXU6 UX55PVNU6 UX55PVPU6 UX55PVQU6 UX55PVXU6 UX75PVNU6 UX75PVPU6 UX75PVQU6 UX100PVNU6 UX100PVPU6 UX100PVQU6 UX135PVNU6 UX135PVPU6 UX135PVQU6 UX165PVNU6 UX165PVPU6 UX165PVQU6

To reduce the risk of electrical shock, fire, explosion, serious injury or death:

• Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 3 Troubleshooting

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 1. WE-8 CONTROL HAS NO VISIBLE DISPLAY (P AND N-VOLTAGE MODELS) Is there voltage (200-240 Volts) out of the control transformer? Is there voltage (380-480 Volts) into the control transformer? The WE-8 control has no visible display. Is the main power circuit breaker on? Turn on the main power circuit breaker. NO YES Replace the 3.15 Amp fuse. NO Is there voltage (120 Volts) into and out of the 3.15 Amp fuse? YES Reset and return (either by pulling or by twisting and pulling) the E-stop switch. If, after resetting and returning, there is still no voltage, replace the E-stop switch. Check the L2 (blue) and L1 (brown) wires between the E-stop switch and the power connector on the main board. Repair or replace the wires as needed. Check the cable between the main board and the keypad for any loose or broken connections. Repair or replace the cable as needed. If the cable is intact, please contact Alliance Laundry Systems’ customer service department before replacing the main board, keypad or cable between the main board and keypad. Is there voltage (120 Volts) into and out of both sides of the E-stop switch? NO Is there voltage (220 Volts) between the L2 (blue) and L1 (brown) wires going into the power connector on the main board? Is the 125 mA fuse below the power connector on the main board blown? An ohms test is the recommended check for the fuse. YES YES NO YES NO 1 2 3 4 5 YES 6 NO Check the wiring between the main power block and the control transformer. Repair or replace the wiring as needed. Replace the 125 mA fuse. Replace the control transformer. NO YES 7 CFD2S

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. 7 6 5 4 4 3 2 1

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 2 of 2) CFD3S 063787600D

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 2. WE-8 CONTROL HAS NO VISIBLE DISPLAY (Q AND X-VOLTAGE MODELS) Is there Voltage (120 Volts) into and out of the 3.15 Amp fuse? NO YES NO Reset and return (either by pulling or by twisting and pulling) the E-stop switch. If, after resetting and returning, there is still no voltage, replace the E-stop switch. Check the L2 (blue) and L1 (brown) wires between the E-stop switch and the power connector on the main board. Repair or replace the wires as needed. Check the cable between the main board and the keypad for any loose or broken connections. repair or replace the cable as needed. If the cable is intact, please contact Alliance Laundry Systems’ customer service department before replacing the main board, keypad or cable between the main board and keypad. Is there voltage (120 Volts) into and out of both sides of the e-stop switch? Is there voltage (220 Volts) between the L2 (blue) and L1 (brown) wires going into the power connector on the main board? Is the 125 mA fuse above the power connector on the main board blown? An ohms test is the recommended check for the fuse. YES NO YES NO 2 1 3 4 YES 5 6 NO Replace the 3.15 Amp fuse. Replace the 125 mA fuse. YES CFD4S The WE-8 control has no visible display. Is the main power circuit breaker on? Turn on the main power circuit breaker. NO YES Is there voltage (200-240 Volts) coming out of the main power block between wires L2 (blue) and L1 (brown)? Check the main power circuit breaker and power to the machine.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. 6

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 2 of 2) CFD5S 3 3.15 A 4 5 3 1 2

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 3. NO FILL ANALYSIS CFD18S NO NO Check the wiring between the main board and the water valve that has been programmed to turn on. Repair or replace the wiring as needed. Note: There may be a modular connector between the wire and the main board. 2 1 3 YES Replace or repair the mechanical parts of the valve with a repair kit if available. If a repair kit isn’t available, replace the entire valve. YES NO Assuming that all checks were done correctly, replace the main board or contact Alliance Laundry Systems’ customer service department to verify that all checks have been done correctly. Is there water coming in through the water supply lines? Check the main water valve shut-offs to make sure that they are turned on. Check inside of the water hoses and in-line screens for any blockages. NO YES YES Is there voltage (220 Volts) between the two wires of the water valve that has been programmed to turn on? Is there voltage (220 Volts) between the wire from the main board harness on the water valve that has been programmed to turn on? The red wire is the hot fill, the gray wire is the cold fill and the blue wire is the neutral. Is there magnetism within the center walls of the valve solenoid? Replace the valve’s solenoid if available. If the solenoid isn’t available, replace the entire valve.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Fill Analysis (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Fill Analysis (Sheet 2 of 2) CFD19S 1 Hot Fill X18 - 75 3 2 2 3 3 3 3 3 1 Cold Fill X18 - 75 1 Hot Fill X100 - 135 1 Cold Fill X100 - 135

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 4. WATER RUNS CONTINUOUSLY INTO THE WASHER-EXTRACTOR CFD20S 1 Turn the main power to the machine off. Does the water shut off? 2 YES Clean the valve or install a repair kit inside the valve if available. If a repair kit isn’t available, replace the entire valve. NO NO Is there voltage (220 Volts) between the two wires of the solenoid on the water valve that is staying on? For example, if the 1-5 (hot fill on X18-75) is staying on, is there voltage (220 Volts) between the common (red) and neutral (blue) wires of the solenoid? Is the main board (water) harness connected correctly as shown on the wiring schematic and is it intact? Note: Make sure there are no wires loose, shorted or disconnected from the main board (water) harness. Repair or replace the main board (water) harness as needed. Check the microprocessor display to make sure that the microprocessor isn’t calling for the water valve to turn on when it shouldn’t be. If it is, turn off the power to the machine for at least 20 seconds and then turn the power back on. Make sure that the display reads “CYCLE 00.” If the microprocessor is still calling for the water valve to turn on when it shouldn’t be, assuming that all checks were done correctly, replace the main board or contact Alliance Laundry Systems’ customer service department to verify that all checks have been done correctly. NOTE: This information applies to the three main fill valves as well as the three supply valves. The first task in this process is to determine which valve is staying on. This may be done by individually shutting off the water supply to each valve. Find the location where the water is flushing into the machine and follow the hose back to the solenoid Once the valve has been identified, proceed as follows: NO YES YES

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Water Runs Continuously into the Washer-Extractor (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Water Runs Continuously into the Washer-Extractor (Sheet 2 of 2) CFD21S 2 1 1

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 5. DOOR LOCK SWITCH ANALYSIS: DISPLAY SHOWS “DOOR ERROR” CFD1993S 1 The display reads “door error”. Check the wiring from the door terminal on the main board to the molex plug (75-165 models only) and from the molex plug to the door lock switches and solenoid. Is the wiring intact and properly connected? YES 2 3 Repair/replace the wiring as needed. NO Is there voltage (70 Volts AC) between the white/brown and white/orange wires on the top switch? Replace the top switch. YES Is there voltage (70 Volts AC) between the black and red wires wires on the solenoid? NO Replace the solenoid. YES Is there voltage (70 Volts AC) between the black and red terminals on the main board's door terminal? NO Replace the main board. NO YES

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Door Lock Switch Analysis: Display Shows “Door Error” (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Door Lock Switch Analysis: Display Shows “Door Error” (Sheet 2 of 2) CFD1994S UX75 1 2 3

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 6. DOOR LOCK SWITCH ANALYSIS: DISPLAY READS “PLEASE CLOSE DOOR” YES 1 The display reads “Please Close Door”. Is the door closed? 2 Close the door. NO Check the orange/white and white/brown wires from the door terminal on the main board, through the molex plug (75-165 models only) and from the molex plug to the door lock top door switch. Is the wiring intact and properly connected? Repair/replace the wiring as needed. YES NO Check the top switch with a continuity test to see if it opens and closes properly. Replace the switch if it does not open and close properly. CFD1995S

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Door Lock Switch Analysis: Display Reads “Please Close Door” (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Door Lock Switch Analysis: Display Reads “Please Close Door” (Sheet 2 of 2) CFD1996S UX75 1 1 2

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 7. DOOR LOCK SWITCH ANALYSIS: “DOOR WON’T UNLOCK” 1 The display reads “Please Open the Door”, but the door can't be opened. 2 NO Check the black and white wires from the door terminal on the main board, through the molex plug (75-165 models only) and from the molex plug to the door solenoid. Is the wiring intact and properly connected? YES Repair/replace the wiring as needed. Is there voltage (70 Volts AC) between the black and white terminals on the main board's door terminal? Replace the main board. NO Is there voltage (70 Volts AC) between the black and white terminals on the door lock solenoid? YES 3 Replace the door lock solenoid. NO Is there voltage (70 Volts AC) on the wiring between the computer board and the door lock solenoid? Repair/replace the wiring as needed. YES CFD1997S

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Door Lock Switch Analysis: “Door Won’t Unlock” (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Door Lock Switch Analysis: “Door Won’t Unlock” (Sheet 2 of 2) CFD1998S UX75 1 1 3 2 3

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 8. NO OUTPUT VOLTAGE TO COMPONENTS Figure 1 Component Voltage Reading Points Voltage Reading Water Flush A Clear wire to Blue wire 220 Volts AC Hard Fill White/Black wire to Blue wire 220 Volts AC Hot Fill Red wire to Blue wire 220 Volts AC Cold Fill Gray wire to Blue wire 220 Volts AC Flush C White wire to Blue wire 220 Volts AC Flush B Purple wire to Blue wire 220 Volts AC Drain Drain Motor Fan Clear wire to Blue wire 220 Volts AC Drive Fan Clear wire to Blue wire 220 Volts AC Door Door Latch Switch Orange/White wire to White/Brown wire 5 Volts DC Door Lock Switch Orange/White wire to White/Black wire 5 Volts DC Door Solenoid Black wire to Red or White wire 70 Volts AC Tilt Tilt White/Purple wire to White/Orange wire 5 Volts DC Soap S4 White/Orange wire to Black wire 24 Volts DC S5 Red/Black wire to Black wire 24 Volts DC S6 Yellow/Red wire to Black wire 24 Volts DC S7 White/Brown wire to Black wire 24 Volts DC S8 Red/Gray wire to Black wire 24 Volts DC S9 White/Red wire to Black wire 24 Volts DC Component Voltage/Reading Points Chart CFD2000S Figure 1 1 Is there voltage (refer to Figure 1) on the main board terminals that the wires going to the component are connected to? 2 Replace the main board. NO Repair/replace the wiring as needed. YES NO Is there voltage (refer to Figure 1) on the wires on the input side of the components? Repair/replace the component as needed. YES

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Output Voltage to Components (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. 1 2 2 2 2 1

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Output Voltage to Components (Sheet 2 of 2) CFD2001S UX75 2 2 2 2 2 2 2 1 1 1 1

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9. NO MOTOR OPERATION WITH NO AC DRIVE FAULT CFD2002S 1 The motor does not operate and there are no apparent AC drive faults present. For single-phase models, is there voltage (200 Volts AC) from L1 to L2 on the AC drive? For 3-phase models, is there voltage (200 Volts AC) from L1 to L2, from L1 to L3 and from L2 to L3 on the AC drive? YES 2 3 Check for incoming voltage from the main breaker to the machine. NO Is the drive system (e.g., motor, belt, pulleys) operating properly? Repair and/or replace the drive system as needed. NO YES Refer to the "No Motor Operation (With AC Drive Fault)" flowchart. YES Are the wires on the FREQ terminal on the Main Board connected properly? Repair and/or replace the wires as needed. NO YES Are the following voltage (24 Volts DC) readings present? Forward Rotation (STF): From the red/black wire to the brown wire. From the red/black wire to the white wire. Reverse Rotation (STR): From the yellow/black wire to the brown wire. From the yellow/black wire to the white wire. NO Replace the main board. NO Check the AC drive parameter settings. Contact Alliance Laundry Systems' Customer Service Department for the parameter setting for your machine. YES For 18, 25, 35 and 55 - pound capacity models, are the following voltage (24 Volts DC) readings present? NOTE: The readings must be taken during a cycle. Forward Rotation: From the stf to the white wire and from the stf to the brown wire Reverse Rotation: From the str to the white wire and from the str to the brown wire For 75, 100, 135 and 165 -pound capacity models, are the following voltage (24 Volts DC) readings present? NOTE: The readings must be taken during a cycle. Forward Rotation: From stf to ground Reverse Rotation: From str to ground

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Motor Operation With No AC Drive Fault (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. 1 1 1 2 2 2

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Motor Operation With No AC Drive Fault (Sheet 2 of 2) CFD2003S UX75 3 3

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 10. NO MOTOR OPERATION WITH AC DRIVE FAULT NO Symptom: The Motor Is Not Running And There Is An Apparent AC Drive Fault Present. YES Install a parameter unit and find the AC drive fault present. Refer to the “no motor operation (with no AC drive fault)” flow chart. Find the fault code listed in the chart shown on the following pages. There is a corrective action listed for each fault. Perform the action listed for the fault displayed. CFD1999S Try to clear the fault by powering down the machine and restoring power. Does the fault return?

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Motor Operation With AC Drive Fault Operation Panel Indication Name Description and NOTES Check point Corrective action Overcurrent shut-off during acceleration When the inverter output current reaches or exceeds approximately 200% of the rated current during acceleration, the protective circuit is activated to stop the inverter output. • Check for sudden acceleration. • Check for output short-circuit/ground fault. Increase the acceleration time. Overcurrent shut-off during constant speed When the inverter output current reaches or exceeds approximately 200% of the rated current during constant speed, the protective circuit is activated to stop the inverter output. • Check for sudden load change. • Check for output short- circuit/ground fault. Keep load stable. Overcurrent shut-off during deceleration When the inverter output current reaches or exceeds approximately 200% of the rated current during deceleration (other than acceleration or constant speed), the protective circuit is activated to stop the inverter output. • Check for sudden speed reduction. • Check for output short-circuit/ground fault. • Check for too fast operation of motor's mechanical brake. Increase the deceleration time. Adjust brake operation. Regenerative overvoltage shut-off during acceleration If regenerative energy causes the inverter's internal main circuit DC voltage to reach or exceed the specified value, the protective circuit is activated to stop the inverter output. It may also be activated by a surge voltage generated in the power supply system Check for too slow acceleration. Decrease the acceleration time. Regenerative overvoltage shut-off during constant speed If regenerative energy causes the inverter's internal main circuit DC voltage to reach or exceed the specified value, the protective circuit is activated to stop the inverter output. It may also be activated by a surge voltage generated in the power supply system. Check for sudden load change. Keep load stable. Use the brake unit or high power factor converter (FR-HC) as required. Regenerative overvoltage shut-off during deceleration or stop If regenerative energy causes the inverter's internal main circuit DC voltage to reach or exceed the specified value, the protective circuit is activated to stop the inverter output. It may also be activated by a surge voltage generated in the power supply system. Check for sudden speed reduction. • Increase the deceleration time. (Set the deceleration time which matches the inertia moment of the load.) • Decrease the braking duty. • Use the brake unit or high power factor converter (FR-HC) as required. Motor overload shut-off (electronic overcurrent protection) The electronic overcurrent protection in the inverter detects motor overheat due to overload or reduced cooling capability during constant-speed operation to stop the inverter output.When a multi-pole motor or two or more motors are run, provide a thermal relay in the output side of the inverter. Check the motor for use under overload. • Reduce the load weight. • For the constant-torque motor, change the Pr. 71 setting to the constant-torque motor setting. Inverter overload shut- off (electronic overcurrent protection) If a current of more than 150% of the rated output current flows and overcurrent shut-off does not occur (200% or less) inverse-time characteristics cause the electronic overcurrent protection to be activated to stop the inverter output in order to protect the output transistors. Note: Resetting the inverter initializes the internal heat integrating data of the electronic overcurrent protection. Check the motor for use under overload. Reduce the load weight. Fin overheat If the cooling fin overheats, the overheat sensor is actuated to stop the inverter output. • Check for too high ambient temperature. • Check for cooling fin clogging. Set the ambient temperature to within the specifications.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Brake transistor alarm detection If a brake transistor fault occurs due to excessively large regenerative energy from the motor, for example, that fault is detected to stop the inverter output. In this case, the inverter power must be switched off immediately. Note: This function is activated only when the optional brake resistor is connected. Check for improper braking duty. • Change the inverter. • Please contact your sales representative. Output side ground fault overcurrent protection This function stops the inverter output if a ground fault overcurrent flows due to a ground fault which occurred in the inverter's output (load) side. Use Pr. 249 "ground fault detection at start” to set whether the protective function is to be activated or not. (In the 400V class, the protective function is always active.) Check for a ground fault in the motor and connection cable. Remedy the ground fault portion. External thermal relay operation If the external thermal relay designed for motor overheat protection or the internally mounted temperature relay in the motor switches on (contacts open), the inverter output is stopped. If the relay contacts are reset automatically, the inverter will not restart unless it is reset. Note: This function is activated only when OH has been set to any of Pr. 180 to Pr. 183 (input terminal function selection). • Check for motor overheating. • Check that the value of 7 (OH signal) is set correctly in any of Pr. 180 to Pr. 183 (input terminal function selection). Reduce the load and operating duty. Stall prevention The running frequency has fallen to 0 by stall prevention activated. (OL while stall prevention is being activated.) Check the motor for use under overload. Reduce the load weight. Option alarm Stops the inverter output if the inverter station is disconnected from the system in the NET mode. Also stops the inverter output if the dedicated option used in the inverter results in setting error or connection (connector) fault. Note: Only when the FR-E5NC is fitted to the three-phase 400V power input model. Check that the plug-in option connector is plugged securely. • Connect the plug-in option securely. • Please contact your sales representative. Parameter storage device alarm A fault occurred in parameters stored (example: E2PROM fault). Check for too many number of parameter write times. Please contact your sales representative. Parameter unit disconnection This function stops the inverter output if communication between the inverter and PU is suspended, e.g. the PU is disconnected, when "2", "3", "16" or "17" was set in Pr. 75. This function stops the inverter output if the number of successive communication errors is greater than the number of permissible retries when the Pr. 121 value is "9999" for RS-485 communication from the PU connector. • Check for loose fitting of the control panel (FR-PA02-o2) or FR-PU04. • Check the Pr. 75 setting. Fit the control panel (FR-PA02-o2) and FR-PU04 securely. Retry count exceeded If operation cannot be resumed properly within the number of retries set, this function stops the inverter output. Find the cause of alarm occurrence. Eliminate the cause of the error preceding this error indication. CPU error If the arithmetic operation of the built-in CPU does not end within a predetermined period, the inverter self-determines it as an alarm and stops the output. Please contact your sales representative. CPU error This function stops the inverter output if a communication error occurs in the built-in CPU. (400V class only) Please contact your sales representative. No Motor Operation With AC Drive Fault(continued) Operation Panel Indication Name Description and NOTES Check point Corrective action

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Output phase failure protection This function stops the inverter output if one of the three phases (U, V, W) on the inverter's output side (load side) results in open phase. • Check the wiring (Check the motor for a fault.) • Check that the capacity of the used motor is not smaller than the inverter capacity. • Wire the cables properly. • Check the setting of Pr. 251 "output phase failure protection selection". Fan fault For the inverter which contains a cooling fan, FN appears on the operation panel when the cooling fan stops due to a fault or operates differently from the setting of Pr. 244 "cooling fan operation selection". Check the cooling fan for a fault. Change the fan. Stall prevention (overcurrent) During acceleration—If a current of more than 150% of the rated inverter current flows in the motor, this function stops the increase in frequency until the overload current reduces to prevent the inverter from resulting in overcurrent shut-off. When the overload current has reduced below 150%, this function increases the frequency again. During constant-speed operation—If a current of more than 150% of the rated inverter current flows in the motor, this function lowers the frequency until the overload current reduces to prevent overcurrent shut-off. When the ~ overload current has reduced below 150%, this function increases the frequency up to the set value. During deceleration—If a current of more than 150% of the rated inverter current flows in the motor, this function stops the decrease in frequency until the overload current reduces to prevent the inverter from resulting in overcurrent shut-off. When the overload current has reduced below 150%, this function decreases the frequency again. Check the motor for use under overload. The acceleration/ deceleration time may change. Increase the stall prevention operation level with Pr. 22 "stall prevention operation level", or disable stall prevention with Pr. 156 "stall prevention operation selection". Note: The stall prevention operation current can be set as desired. It is factory-set to 150%. Stall prevention (overvoltage) During deceleration—If the regenerative energy of the motor increases too much to exceed the brake capability, this function stops the decrease in frequency to prevent overvoltage shutoff. As soon as the regenerative energy has reduced, deceleration resumes. • Check for sudden speed reduction. • The deceleration time may change. Increase the deceleration time using Pr. 8 "deceleration time" PU stop A stop made by pressing the key of the PU has been set in Pr. 75 "PU stop selection". • Check for a stop made by pressing the key of the operation panel during external operation. • Perform opeartion correctly. This alarm appears if: • The RES signal is on; • You attempted to set any parameter value in the external operation mode; • You attempted to change the operation mode during operation; • You attempted to set any parameter value outside its setting range. • You attempted to set any parameter value during operation (while signal STF or STR is ON). • You attempted to set any parameter value while parameter write is being inhibited in Pr. 77 "parameter write inhibit selection". • Perform operation correctly. No Motor Operation With AC Drive Fault(continued) Operation Panel Indication Name Description and NOTES Check point Corrective action STOP RESET STOP RESET

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 11. THE MOTOR IS RUNNING, BUT AT AN ABNORMAL SPEED Preliminary Checks: a. Check all electrical connections between the “FREQ” plug on the main board and the AC drive. Refer to the schematic supplied with the machine for wiring information. Secondary Checks: a. Recalibrate the main board by following the directions listed below. NOTE: The main board must be recalibrated whenever either the main board or the AC drive has been replaced. b. Using a parameter unit, check the parameter set for your AC drive. NOTE: Contact the factory with your washer-extractor’s model and serial number to obtain the proper AC drive illustration. Calibration of the Machine The _x__PV should reflect the size selected in earlier steps. Turn key to Program Mode. Press “Auxiliary”, “3”, “1” and “Enter.” The total hours the machine was running will be displayed. Press “Advance” and screen will show total cycles. Press “Advance” to calibrate the water level sensor. If the value is not zero, press “Enter” and the value will change to zero. Press “Advance” to calibrate the motor. The board will lock the door and let the motor spin at approximately 500 RPM (Firmware version 1.12). The rpm will increase on the display. If the machine reached approximately 500 RPM, the display will show a reference value. After the reference value is shown, the machine will coast down to stop. When the machine stands still, the board will unlock the door. Program Cycle 00 Total working hours : 0 level : 0.0 “ Enter to zero Spin XXX rpm Reference x.xx

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 12. NO SPIN NO NOTE: While performing this check, make sure that the washer-extractor is running with a normal-size load. YES When the WE-8 computer is engaged in a high-speed extract (e.g., spin 1, spin 2, spin 3 or spin 4), is the basket rotating? Is an AC drive fault present? YES NO Is the basket rotating at a slow “wash” speed and trying to accelerate to spin speed? Refer to the “no motor operation (with no AC drive fault)” flowchart. Refer to the “no motor operation (with AC drive fault)” flowchart. NO YES Refer to the “the motor is running but at an abnormal speed” flowchart. CFD1988S Check the balance switch and its wiring located under the machine's top cover.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 13. MACHINE DID NOT FILL ALARM ANALYSIS CFD1989S 1 Is there water coming in through the water supply lines? IS there voltage (220 Volts) at the respective water valve that should be turning on? Check the main water valve shut-offs, inside of the water hoses and in-line strainers. NO YES Replace the water valve. YES Is there continuity between the wire from the main board to the water valve? 2 NO Replace the main board. YES Is there voltage (220 Volts) between the drain wires on the main board? For example, for the cold fill valve, is there voltage between the gray (cold fill) and blue (common) wire? 3 4 NO Replace the water valve. YES Is the water plug harness connector on the main board intact? NO Replace the main board. Replace the water valve wiring harness. YES NO

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Machine Did Not Fill Alarm Analysis (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. 2 1 1 3 3 4 2

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Machine Did Not Fill Alarm Analysis (Sheet 2 of 2) CFD1990S 063787600D

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 14. EMPTY ALARM ANALYSIS CFD1991S 1 Check the drain valve and drain plumbing for blockage. The display reads “DID NOT EMPTY.” Is there voltage (220 Volts) at the drain valve? Is there voltage (220 Volts) between the blue and gray wires going into the drain connection on the main board? NO Replace the main board. YES Is there continuity from the drain connection on the main board to the drain valve harness? Replace the drain harness. NO Replace the main board. NO YES

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Please refer to the following 2 pages for wiring diagram information.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Empty Alarm Analysis (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. 1 1

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Empty Alarm Analysis (Sheet 2 of 2) CFD1992S 063787600D

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 15. AUTOMATIC SUPPLY DISPENSER ANALYSIS Run Program 38. Run the cycle and, with the respective supply on the main display, refer to the following chart for the function that should be occurring: Cycle 38 Supply Setup Cycle 38 Supply Setup Step Description Min:sec Step Description Min:sec 1 Warm Fill to Low Level 5:00 8 Warm Fill to Low Level 5:00 2 Supply 1 2:00 9 Supply 6 2:00 3 Supply 2 2:00 10 Supply 7 2:00 4 Supply 3 2:00 11 Supply 8 2:00 5 Supply 4 2:00 12 Supply 9 2:00 6 Supply 5 2:00 13 Wash 1 18/3 (80°F) 0:30 7 Drain 1 1:00 14 Drain 1 1:00 Supply Function Voltage 1 Turns on the water valve in compartment A of the supply box. N/A 2 Turns on the water valve in compartment B of the supply box. N/A 3 Turns on the water valve in compartment C of the supply box. N/A 4 Activates supply relay 1. Visibly inspect the relay to see if it is closing and check for voltage. 220 Volts between terminals 1 and14 5 Activates supply relay 2. Visibly inspect the relay to see if it is closing and check for voltage. 220 Volts between terminals 3 and14 6 Activates supply relay 3. Visibly inspect the relay to see if it is closing and check for voltage. 220 Volts between terminals 5 and14 7 Activates supply relay 4. Visibly inspect the relay to see if it is closing and check for voltage. 220 Volts between terminals 7 and14 8 Activates supply relay 5. Visibly inspect the relay to see if it is closing and check for voltage. 220 Volts between terminals 9 and14 9 Activates supply relay 6. Visibly inspect the relay to see if it is closing and check for voltage. 220 Volts between terminals 11 and14

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT During each step, test for voltage (220 Volts) between each respective supply terminal and the common terminal on the supply terminal board. Terminal 14 is the common terminal for the pumps. The supply terminal board should be wired as shown in Figure 2. Figure 2 CFS8N Pump 1 Pump 2 Pump 3 Pump 4 Pump 5 Pump 6 Supply Relay 1 1 2 Supply Relay 2 3 4 Supply Relay 3 5 6 Supply Relay 4 7 8 9 10 Supply Relay 5 Supply Relay 6 11 12 13* 14** ELECTRICAL CONNECTION OF THE LIQUID SUPPLY PUMPS * L1 (110 VAC) wire or terminal for remote liquid supply connection. ** L2 common wire (110 VAC) or terminal for remote liquid supply connection.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 16. NO KEYPAD BOARD FUNCTIONS Does the display change, indicating that the computer has gone into the cycle that has been selected (e.g., does the “NEXT09” display change to “STEP 01 CYCLE09” “HOT LOW”)? YES Press the start button on the keypad. do you hear a single beep? NO If the cycle starts on the display but no functions are taking place, go to the “NO OUTPUT VOLTAGE TO COMPONENTS” flowchart, step 1. If you hear either double beeps or no beeps at all, replace the keypad board. NO Replace the keypad board. If the problem persists, contact Alliance Laundry Systems’ customer service department. NO YES YES CFD1987S With the display reading “CYCLE00,” select a two-digit cycle (e.g., enter “0” and “9” for cycle “09”). Does the keypad react with a single beep and by changing the display to “CYCLE09”?

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 17. EXCESSIVE CYCLE TIME When experiencing excessive cycle time, there are three main causes which are as follows: a. Fill Time: (1) Check for excessively long fill times. Refer to the “Fill Alarm Analysis” flowchart if any are found. (2) Check for excessively long programmed fill times. NOTE: All pre-programmed fill times are for 5 minutes. Any fill should easily complete during this time. b. Drain Time: (1) Look for excessively long programmed drain times (i.e., greater than one minute). NOTE: Any drain step should not exceed 30-40 seconds. c. Unnecessary Programming Steps: (1) E.g., in the first fill of a cycle, if “S02 CXX 0:00:45” “SUPPLY1” is programmed for 45 seconds and “S03 CXX 0:00:45” “SUPPLY2” is programmed for 45 seconds, the two steps can be accomplished together at the same time, saving 45 seconds. Refer to the “Programming Multiple Supply Steps” section of your washer-extractor’s programming manual.

Section 3 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 18. EXCESSIVE VIBRATION AND/OR NOISE DURING SPIN When experiencing excessive vibration and/or noise during a spin cycle, there are three main causes, which are as follows: a. Improper Loading: (1) Always make sure that full loads are used. Never wash partial loads. (2) Do not mix various laundry items together in the same wash (e.g., do not wash towels and sheets together). (3) Avoid using laundry bags. b. Improper Installation: (1) Make sure that the washer-extractor is anchored to a flat, level surface. (Bolt down on soft mount products is optional.) (2) Refer to your washer-extractor’s installation manual for exact installation specifications. c. Faulty Trunnion Bearings: (1) Check the trunnion bearings’ noise factor. (2) Lift up on the basket at the front of the tub. Check for any up and down play that would indicate bearing wear. (3) Replace the bearings as needed.

To reduce the risk of electrical shock, fire, explosion, serious injury or death:

• Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 4 Service Procedures 19. TOP COVER REMOVAL AND REPLACEMENT Refer to Figure 3. REMOVAL a. Turn off power to the machine. b. Using a 10 mm socket wrench, remove the screws that attach the top cover to the machine. c. Lift the top cover off of the machine. REPLACEMENT a. Replace the top cover onto the machine. b. Using a 10 mm socket wrench, replace the screws that attach the top cover to the machine. 20. KEYPAD REMOVAL AND INSTALLATION Refer to Figure 4. REMOVAL a. Turn off power to the machine. b. Remove the top cover. Refer to Paragraph 19. c. Disconnect the ribbon cables from the keypad. d. Using a 5.5mm nut driver, remove the nuts that attach the keypad to the control panel. e. Remove the keypad. INSTALLATION a. Position the keypad. b. Using a 5.5 mm nut driver, replace the nuts that attach the keypad to the control panel. c. Reconnect the ribbon cables to the keypad. d. Replace the top cover. Refer to Paragraph 19. e. Turn on power to the machine. f. Test the keypad’s buttons by pressing each one and checking for a single beep. Figure 3 CFD6S Top Cover Figure 4 CFD9S Control Panel Keypad Ribbon Cables

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 21. COMPUTER BOARD REMOVAL AND INSTALLATION Refer to Figure 5. REMOVAL a. Turn off power to the machine. b. Remove the top cover. Refer to Paragraph 19. c. Disconnect the wiring harness, ribbon cable, air tube and ground wire from the computer board. d. Using a 5 mm nut driver, remove the nuts that attach the computer board to the control panel. e. Remove the computer board. INSTALLATION a. Position the computer board. b. Using a 5 mm nut driver, replace the nuts that attach the computer board to the control panel. c. Reconnect the wiring harness, ribbon cable, air tube and ground wire to the computer board. d. Replace the top cover. Refer to Paragraph 19. e. Turn on power to the machine. f. Insert the key into the keymode switch and turn the switch to “Program.” g. Set up the machine. Refer to the “Setup of the Machine” section in the operating manual supplied with your machine. h. Calibrate the machine. Refer to the “Calibration of the Machine” section in the programming manual supplied with your machine. i. Insert the key into the keymode switch and turn the switch to “Run.” j. Run the machine through Test Cycle 39 to test the computer board’s function. Refer to Table 1. Figure 5 CFD10S Computer Board Control Panel

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Cycle 39 — Test Program Step Description Min:sec Step Definition Corrective Action 1 Cold Fill to High Level 0:30 The machine should fill with cold water to high level within 30 seconds and, when it does, a buzzer will sound. Refer to the “Machine Did Not Fill Alarm Analysis” flowchart. 2 Drain 1 0:10 The machine should drain within 10 seconds and, when it does, a buzzer will sound. Refer to the “Empty Alarm Analysis” flowchart. 3 Hot Fill to Low Level 5:00 The machine should fill with hot water to low level within 5 minutes and, when it does, a buzzer will sound. Refer to the “Machine Did Not Fill Alarm Analysis” flowchart. 4 Auxiliary Fill to Medium Level 5:00 The machine should fill with water to medium level within 5 minutes and, when it does, a buzzer will sound. Refer to the “Machine Did Not Fill Alarm Analysis” flowchart. 5 Heat (150°F) 1h00 This step is needed only if the machine is equipped with auxiliary heat (e.g., steam or electric heating). If the temperature isn’t reached within the time programmed, an alarm will sound. Check the components used for the auxiliary heating (e.g., steam valve or heating elements). 6 Cold Fill to High Level 0:30 The machine should fill with cold water to high level within 30 seconds and, when it does, a buzzer will sound. Refer to the “Machine Did Not Fill Alarm Analysis” flowchart. 7 Supply 1 0:30 Supply compartment A should flush for 30 seconds. Refer to the “No Fill Analysis” flowchart. 8 Supply 2 0:30 Supply compartment B should flush for 30 seconds. Refer to the “No Fill Analysis” flowchart. 9 Supply 3 0:30 Supply compartment C should flush for 30 seconds. Refer to the “No Fill Analysis” flowchart. 10 Supply 4 0:30 Supply relay 1 should be activated for 30 seconds. Refer to the “No Fill Analysis” flowchart. 11 Supply 5 0:30 Supply relay 2 should be activated for 30 seconds. Refer to the “No Fill Analysis” flowchart. 12 Supply 6 0:30 Supply relay 3 should be activated for 30 seconds. Refer to the “No Fill Analysis” flowchart. 13 Supply 7 0:30 Supply relay 4 should be activated for 30 seconds. Refer to the “No Fill Analysis” flowchart. 14 Supply 8 0:30 Supply relay 5 should be activated for 30 seconds. Refer to the “No Fill Analysis” flowchart. 15 Supply 9 0:30 Supply relay 6 should be activated for 30 seconds. Refer to the “No Fill Analysis” flowchart. 16 Wash 2 3/27 (80°F) 0:30 The basket should rotate forward 3 seconds, pause for 27 seconds, rotate in reverse for 3 seconds, pause for 27 seconds, etc. Refer to the “No Motor Operation (With or With No AC Drive Fault” flowchart. 17 Wash 3, no agitation (80°F) 0:30 The basket should not rotate for 30 seconds. If the basket does rotate, check the program. 18 Wash 4 10/3 (80°F) 0:30 The basket should rotate forward 10 seconds, pause for 3 seconds, rotate in reverse for 10 seconds, pause for 3 seconds, etc. Refer to the “No Motor Operation (With or With No AC Drive Fault” flowchart. 19 Wash 1, no reverse (80°F) 0:30 The basket should rotate forward for 30 seconds without pausing. Refer to the “No Motor Operation (With or With No AC Drive Fault” flowchart. 20 Drain 1 1:00 The machine should drain within 1 minute and, when it does, a buzzer will sound. Refer to the “Empty Alarm Analysis” flowchart. Table 1

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 21 Auxiliary 1 0:05 N/A N/A 22 Auxiliary 2 0:05 N/A N/A 23 Auxiliary 3 0:05 N/A N/A 24 150°F Fill to High Level 5:00 The water should reach 150°F and the machine should fill to high level within 5 minutes and, when it does, a buzzer will sound. Refer to the “No Fill Analysis” flowchart. 25 Cold Fill to Overflow 5:00 The machine should fill with cold water to overflow within 5 minutes and, when it does, a buzzer will sound. Refer to the “Machine Did Not Fill Alarm Analysis” flowchart. 26 Soak (150°F) 2h00 The machine should maintain a water temperature of 150°F and a high fill level for the time programmed. If the machine doesn’t maintain a water temperature of 150°F, check the components used for the auxiliary heating (e.g. steam valve or heating elements). If the machine doesn’t maintain a high fill level, refer to the “Machine Did Not Fill Alarm Analysis” flowchart. 27 Drain 1 1:00 The machine should drain within 1 minute and, when it does, a buzzer will sound. Refer to the “Empty Alarm Analysis” flowchart. 28 Spin 1 2:00 The machine should spin at 500 RPM’s for 2 minutes. Refer to the “No Spin Analysis” flowchart. 29 Spin 2 2:00 The machine should spin at 650 RPM’s for 2 minutes. Refer to the “No Spin Analysis” flowchart. 30 Spin 3 2:00 The machine should spin at the following RPM’s for 2 minutes: • 18, 25, 35, 55, 75, 100 and 135-pound capacity models: 800 RPM’s • 165-pound capacity models: 750 RPM’s Refer to the “No Spin Analysis” flowchart. 31 Spin 4 2:00 The machine should spin at the following RPM’s for 2 minutes: • 18, 25, 35, 55, and 75-pound capacity models: 1000 RPM’s • 100 and 135-pound capacity models: 800 RPM’s • 165-pound capacity models: 750 RPM’s Refer to the “No Spin Analysis” flowchart. 32 Auxiliary 3 0:15 N/A N/A 33 Cold Fill to Medium Level 5:00 The machine should fill with cold water to medium level within 5 minutes and, when it does, a buzzer will sound. Refer to the “Machine Did Not Fill Alarm Analysis” flowchart. 34 Wash 1 10/3 (80°F) 0:15 The basket should rotate forward 10 seconds, pause for 3 seconds, rotate in reverse for 10 seconds, pause for 3 seconds, etc. Refer to the “No Motor Operation (With or With No AC Drive Fault” flowchart. 35 Drain 1 1:00 The machine should drain within 1 minute and, when it does, a buzzer will sound. Refer to the “Empty Alarm Analysis” flowchart. Cycle 39 — Test Program (continued) Step Description Min:sec Step Definition Corrective Action Table 1 (continued)

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 22. KEYMODE SWITCH REMOVAL AND INSTALLATION Refer to Figure 6. REMOVAL a. Turn off power to the machine. b. Remove the top cover. Refer to Paragraph 19. c. Disconnect the wires from the keymode switch. d. Using a 5 mm nut driver, remove the nuts that attach the keymode switch to the control panel. e. Separate the keymode switch from the keymode base and remove them. INSTALLATION a. Position the keymode base and keymode switch and connect them. b. Using a 5 mm nut driver, replace the nuts that attach the keymode switch to the control panel. c. Reconnect the wires to the keymode switch. d. Replace the top cover. Refer to Paragraph 19. e. Turn on power to the machine. Figure 6 CFD11S Keymode Base Keymode Switch Control Panel

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 23. AC DRIVE SWITCH REMOVAL AND INSTALLATION Refer to Figure 7. REMOVAL a. Turn off power to the machine. b. Remove the top cover. Refer to Paragraph 19. c. Using a 10 mm nut driver, remove the screws that attach the AC drive box cover to the AC drive box. d. Disconnect the wiring to the AC drive fan. e. Remove the AC drive box cover. f. Label and remove the wires from the AC drive. g. Using a 5/16 inch nut driver, remove the nuts and screws that attach the AC drive to the AC drive box. h. Remove the AC drive from the AC drive box. INSTALLATION a. Position the AC drive within the AC drive box. b. Using a 5/16 inch nut driver, replace the screws and nuts that attach the AC drive to the AC drive box. c. Reconnect the wires to the AC drive. d. Reconnect the wiring to the AC drive fan. e. Position the AC drive box cover. f. Using a 10 mm nut driver, replace the screws that attach the AC drive box cover to the AC drive box. g. Replace the top cover. Refer to Paragraph 19. h. Turn on power to the machine. i. Calibrate the machine. Refer to the “Calibration of the Machine” section in the programming manual supplied with your machine. j. Test the basket rotation speeds by starting Cycle 39 and advancing to step 28. Refer to Table 1. Check steps 28 through 31 for the following basket RPM’s. NOTE: To check the RPM’s, press the “Display Temp” keypad. 18, 25, 35, 55 and 75-Pound Capacity Machines • Spin 1: 500 RPM’s • Spin 2: 650 RPM’s • Spin 3: 800 RPM’s • Spin 4: 1000 RPM’s 100 and 135-Pound Capacity Machines • Spin 1: 500 RPM’s • Spin 2: 650 RPM’s • Spin 3: 800 RPM’s • Spin 4: 800 RPM’s 165-Pound Capacity Machines • Spin 1: 500 RPM’s • Spin 2: 650 RPM’s • Spin 3: 750 RPM’s • Spin 4: 750 RPM’s Figure 7 CFS12S AC Drive AC Drive Box AC Drive Fan

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 24. REAR PANEL REMOVAL AND REPLACEMENT Refer to Figure 8. REMOVAL a. Turn off power to the machine. b. Remove the screws that attach the rear panel to the machine. c. Remove the rear panel from the machine. REPLACEMENT a. Position the rear panel on the machine. b. Replace the screws that attach the rear panel to the machine. 25. SIDE PANEL REMOVAL AND INSTALLATION Refer to Figure 9. REMOVAL a. Turn off power to the machine. b. Remove the screws and nuts that attach the side panel to the machine. c. Remove the side panel from the machine. INSTALLATION a. Position the side panel on the machine. b. Replace the screws and nuts that attach the side panel to the machine. Figure 8 CFD7S Rear Panel Figure 9 CFD8S Side Panel

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 26. DRIVE BELT REMOVAL AND REPLACEMENT Refer to Figure 10. If the drive belt is generating noise or if the AC drive is generating faults because of excessive hertz fluctuations, first inspect the belt for wear. If the belt has uneven wear or frayed edges, replace it. Refer to the Removal and Replacement sections, below. If the drive belt isn’t noticeably worn, check the belt’s tension and deflection. Refer to the Drive Belt Re-Tensioning section, below. REMOVAL a. Turn off power to the machine. b. Remove the rear panel. Refer to Paragraph 24. c. Relieve the belt’s tension by loosening the nuts on the motor mounting plate bolt. d. Remove the belt from the motor and basket pulleys. REPLACEMENT a. Install the belt onto the motor and basket pulleys. b. Re-tension the belt. Refer to Drive Belt Re- tensioning, below. c. Replace the rear panel. Refer to Paragraph 24. DRIVE BELT RE-TENSIONING Refer to Figure 11. a. Turn off power to the machine. b. Remove the rear panel. Refer to Paragraph 24. c. Check drive belt tension. (1) Using a tension gauge, check the drive belt tension. Belt tension should be between 70 and 90 pounds (± 5 pounds). Set the initial belt tension toward the high end of the range. (2) To adjust the drive belt tension, loosen or tighten the nuts on the motor mounting plate bolt. Refer to Figure 10. d. Check the belt deflection. (1) Belt deflection measurements should be taken as close to the center of the belt span as possible. (2) For every inch of span length, the drive belt should deflect 1/64 inch (.4 mm). For example, a belt with a span length of 50 inches should deflect 50/64 inch (19.84 mm). (3) An initial (run-in) force of 5.25 pounds should be used to set the belt tension. An operating (normal) force of 3.5 pounds should be used after the washer-extractor has been operated for a few hours. e. Replace the rear panel. Refer to Paragraph 24. Figure 10 CFD14S Motor Mounting Plate Bolt Belt

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 27. WATER VALVE REMOVAL AND REPLACEMENT Refer to Figure 12. REMOVAL a. Turn off power to the machine. b. Remove the top cover. Refer to Paragraph 19. c. Disconnect the water supply hose from the water valve. d. Loosen the clamps that attach the hoses to the top of the water valve. e. Disconnect the hoses from the top of the water valve. f. Remove the screws that attach the water valve to the upper rear panel. g. Remove the water valve. REPLACEMENT a. Position the water valve on the upper rear panel. b. Replace the screws that attach the water valve to the upper rear panel. c. Reconnect the hoses to the top of the water valve. d. Tighten the clamps that attach the hoses to the top of the water valve. e. Reconnect the water supply hose to the water valve. f. Replace the top cover. Refer to Paragraph 19. Figure 11 Deflection Span Length P044IE3A Figure 12 CFS15S Water Valve Upper Rear Panel Water Supply Hose

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 28. DRAIN VALVE Refer to Figure 13. If the washer-extractor doesn’t drain within 30 seconds, perform the following check: a. Turn off power to the machine. b. Remove any panels necessary to access the drain valve and drain plumbing. c. Check for a clog in the drain line. d. Verify that the drain valve is opening. (1) The drain valve is normally open (i.e., it requires voltage to close). (2) When power is removed from the machine, the drain valve should open. e. If the drain is not opening, check for the following: (1) Check the motor winding for continuity, a short circuit or an abnormal drop in voltage. Replace the drain valve as needed (consult the machine’s parts manual for drain valve part numbers). (2) Check that the shaft and rotor of the drain motor turns freely. (3) Check that the internal drain valve is closing and does not bind. A clog within the drain valve may be preventing the drain valve from closing. Replace the drain valve as needed (consult the machine’s parts manual for drain valve part numbers). f. Check the wire continuity from the drain valve to the plug on the computer board. g. Re-install any panels removed in Step b. 29. DOOR GASKET REMOVAL AND REPLACEMENT Refer to Figure 14. REMOVAL a. Turn power off to the machine. b. Remove the door glass (with the door gasket attached) from the door. c. Remove the door gasket from the door glass. REPLACEMENT a. Install the door gasket onto the door glass. b. Insert the door glass (with the door gasket attached) into the door. Figure 13 Figure 14 CFD16S Drain Valve CFD17S Door Gasket

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 30. MOTOR REMOVAL AND REPLACEMENT (18, 25, 35, 55 and 75-Pound Capacity Models) REMOVAL Refer to Figure 15. a. Turn power off to the machine. b. Remove the rear panel. Refer to Paragraph 24. c. Remove the drive belt. Refer to Paragraph 26. d. Loosen the motor pulley’s setscrew and remove the motor pulley from the motor. e. Remove the motor belt tensioner bolts from the motor plate. f. Remove the motor mounting bolts from the motor plate. g. Disconnect the motor wiring. h. Remove the motor from the machine. REPLACEMENT a. Connect the motor wiring. b. Reinstall the motor onto the motor plate. c. Reinstall the motor pulley to the motor and check the pulley’s alignment. d. Reinstall the motor belt tensioner bolts. e. Reinstall the belt. f. Re-tension the belt. Refer to Paragraph 26. g. Replace the rear panel. Refer to Paragraph 24. Figure 15 CFD13S Motor Pulley Motor Motor Plate

Section 4 Service Procedures

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT To reduce the risk of electrical shock, fire, explosion, serious injury or death: • Disconnect electrical power to the washer-extractor before servicing it. • Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it. • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 WARNING 31. MOTOR REMOVAL AND REPLACEMENT (100, 135 and 165-Pound Capacity Models) Refer to Figure 16. REMOVAL a. Turn power off to the machine. b. Remove the rear panel. Refer to Paragraph 24. c. Remove the top cover. Refer to Paragraph 19. d. Remove the drive belt. Refer to Paragraph 26. e. Loosen the motor pulley’s setscrew and remove the motor pulley from the motor. f. Disconnect the motor wiring. g. Disconnect the motor fan wiring. h. Remove the motor fan from the motor. i. Remove the motor from the motor plate. j. Remove the motor from the machine. REPLACEMENT a. Connect the motor wiring. b. Reinstall the motor onto the motor plate. c. Reinstall the motor pulley to the motor and check the pulley’s alignment. d. Reinstall the belt. e. Connect the motor fan wiring. f. Reinstall the motor fan onto the motor. g. Reinstall the motor pulley onto the motor and check the pulley’s alignment. h. Replace the rear panel. Refer to Paragraph 24. i. Replace the top cover. Refer to Paragraph 19. Figure 16 CFD2004S Motor Pulley Motor Fan Motor Plate

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