SATO Cl4NX Operator's Manual

Limitation of Liability SATO Corporation and its subsidiaries in Japan, the U.S. and other countries make no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SATO Corporation shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. Specifications and contents in this document are subject to change without notice. Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. Trademarks SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries. QR Code is a registered trademark of DENSO WAVE INCORPORATED. Wi-Fi® is a registered trademark of Wi-Fi Alliance. Wi-Fi Direct™, Wi-Fi Protected Setup™, WPA™ and WPA2™ are trademarks of Wi-Fi Alliance. Cisco, the Cisco logo, and Cisco Systems are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. ENERGY STAR® and ENERGY STAR mark are registered U.S. marks. ICODE, I-CODE, and SLI are registered trademarks of NXP B.V. MIFARE® is a registered trademark of NXP B.V. Tag-it™ is a trademark of Texas Instruments. my-d™ is a registered trademark of Infineon Technologies AG. FeliCa is a registered trademark of Sony Corporation. FeliCa is a contactless IC card technology developed by Sony Corporation. Android is a trademark of Google Inc. All other trademarks are the property of their respective owners. Version: GBS-CL4NX_CL6NX-r08-01-08-16OM © 2016 SATO Corporation. All rights reserved.

Table of Contents ................................................................................... 1 Before You Start..................................................................................... 7 Features of the Product............................................................................................ 7 Safety Precautions.................................................................................................... 8 Precautions for Installation and Handling ............................................................ 11 Regulatory Approval............................................................................................... 12 1 Parts Identification............................................................................. 15 1.1 Parts Identification of the Printer .................................................................... 15 1.1.1 Front View ............................................................................................................... 15 1.1.2 Rear View ................................................................................................................ 16 1.1.3 Internal View............................................................................................................ 17 1.2 Parts on the Operator Panel............................................................................. 18 1.2.1 Operator Panel ........................................................................................................ 18 1.2.2 LED Indicator........................................................................................................... 19 2 Installing the Printer .......................................................................... 21 2.1 Installation Precautions.................................................................................... 21 2.2 Installation Space.............................................................................................. 22 2.2.1 Front View (CL4NX) ................................................................................................ 22 2.2.2 Front View (CL6NX) ................................................................................................ 22 2.2.3 Side View (CL4NX/CL6NX) ..................................................................................... 23 2.2.4 Bottom View (CL4NX) ............................................................................................. 24 2.2.5 Bottom View (CL6NX) ............................................................................................. 24 2.3 Checking the Bundled Accessories ................................................................ 25 2.4 Connecting the Interface Cable ....................................................................... 26 2.4.1 Available Interfaces ................................................................................................. 26 2.4.2 Interface Settings..................................................................................................... 27 2.4.3 NFC Interface Connection ....................................................................................... 27 2.5 Connecting the Power Cord............................................................................. 28 2.6 Power On/Off the Printer .................................................................................. 29 2.6.1 Power On the Printer ............................................................................................... 29 2.6.2 Power Off the Printer ............................................................................................... 30 Table of Contents

2 CL4NX/CL6NX Operator Manual 2.7 Starting Up the Printer (Startup Guide)........................................................... 31 2.7.1 Startup Screen......................................................................................................... 31 2.7.2 Language Selection................................................................................................. 31 2.7.3 Region Setting with Optional RTC........................................................................... 32 2.7.4 City Setting with Optional RTC ................................................................................ 32 2.7.5 Date Setting with Optional RTC............................................................................... 32 2.7.6 Time Setting with Optional RTC .............................................................................. 33 2.7.7 Print Method Setting ................................................................................................ 33 2.7.8 Ribbon Setting......................................................................................................... 34 2.7.9 Setting the Media Sensor Type ............................................................................... 34 2.7.10 Media Setting......................................................................................................... 35 2.7.11 Confirmation Screen.............................................................................................. 36 2.7.12 Startup Guide Cancelation .................................................................................... 36 3 Loading the Ribbon and Media........................................................... 37 3.1 Checking the Ink Side of the Ribbon............................................................... 37 3.2 Loading the Ribbon .......................................................................................... 38 3.3 Removing the Ribbon ....................................................................................... 41 3.4 Usable Media ..................................................................................................... 42 3.4.1 Adjusting the Position of the Media Sensor............................................................. 42 3.5 Loading Media................................................................................................... 43 3.5.1 Loading Media Roll.................................................................................................. 43 3.5.2 Loading Fan-fold Media........................................................................................... 45 3.5.3 Loading Media with the Optional Cutter .................................................................. 46 3.5.4 Loading Media with an Optional Dispenser and Liner Discharge Outlet ................. 46 3.5.5 Loading Media with an Optional Dispenser and Liner Rewinder............................. 47 3.5.6 Removing the Liner from the Rewinder ................................................................... 49 4 Operation and Configuration.............................................................. 51 4.1 Display and Operation ...................................................................................... 51 4.1.1 Online Mode/Offline Mode....................................................................................... 51 4.1.2 Status Icon............................................................................................................... 52 4.1.3 Error Icon................................................................................................................. 55 4.1.4 Guidance Video ....................................................................................................... 58 4.1.5 Adjusting the Print Settings During Printing............................................................. 61 4.1.6 Canceling the Print Job ........................................................................................... 62 4.2 Settings Mode.................................................................................................... 63 4.2.1 Changing to Settings Mode ..................................................................................... 63 4.2.2 Log In to/Log Out of the Settings Mode................................................................... 64 4.2.3 Item Selection.......................................................................................................... 65 4.2.4 Setting Value Input or Selection .............................................................................. 66 4.3 Settings Menu Tree Structure .......................................................................... 69

3 CL4NX/CL6NX Operator Manual 4.4 Details of the Settings Menu Screen ............................................................... 83 4.4.1 Shortcut Menu ......................................................................................................... 83 4.4.2 Printing Menu .......................................................................................................... 84 4.4.3 Interface Menu....................................................................................................... 105 4.4.4 Applications Menu ................................................................................................. 177 4.4.5 System Menu......................................................................................................... 205 4.4.6 Tools Menu............................................................................................................ 216 4.4.7 Information Menu................................................................................................... 238 4.5 Web Configuration .......................................................................................... 248 4.5.1 Dashboard ............................................................................................................. 248 4.5.2 Settings.................................................................................................................. 249 4.5.3 Tools...................................................................................................................... 251 4.5.4 Certificates............................................................................................................. 253 5 Cleaning and Performing Printer Adjustments ................................ 255 5.1 Maintenance .................................................................................................... 255 5.2 Maintenance of the Print Head and Platen Roller ........................................ 256 5.2.1 Maintenance using the Cleaning Kit ...................................................................... 256 5.2.2 Additional Procedure for the Optional Linerless Cutter Kit (CL4NX only).............. 259 5.2.3 Maintenance using the Cleaning Sheet................................................................. 260 5.3 Adjusting the Base Reference Point ............................................................. 262 5.3.1 About the Base Reference Point ........................................................................... 262 5.3.2 Adjusting the Print Position.................................................................................... 263 5.3.3 Adjusting the Media Stop Position......................................................................... 265 5.3.4 Notes on the Stop/Cut Position of Different Media ................................................ 266 5.4 Adjusting the Print Quality............................................................................. 268 5.4.1 Adjusting the Print Darkness ................................................................................. 268 5.4.2 Adjusting the Print Speed ...................................................................................... 269 5.5 Adjusting the Buzzer Volume ........................................................................ 271 5.6 Adjusting the Head Pressure Balance .......................................................... 272 5.6.1 Head Pressure Setting .......................................................................................... 272 5.6.2 Pressure Balance Setting ...................................................................................... 273 6 Troubleshooting................................................................................ 275 6.1 When an Error Message Occurs.................................................................... 275 6.1.1 More Information about Command Error............................................................... 283 6.2 When the LED Lights Red/Blue ..................................................................... 285 6.3 Troubleshooting Table ................................................................................... 286 6.3.1 No Power/Nothing on the Screen .......................................................................... 286 6.3.2 Cannot Feed the Media ......................................................................................... 286 6.3.3 Can Feed the Media but Cannot Print ................................................................... 287 6.3.4 Bad Print Quality.................................................................................................... 288 6.3.5 Incorrect Print Position .......................................................................................... 289 6.3.6 Cannot Read Barcodes When Using the Barcode Check Function ...................... 290

4 CL4NX/CL6NX Operator Manual 6.4 Interface Troubleshooting.............................................................................. 291 6.4.1 USB Interface ........................................................................................................ 291 6.4.2 LAN Ethernet Interface .......................................................................................... 291 6.4.3 Bluetooth Interface ................................................................................................ 291 6.4.4 NFC Interface ........................................................................................................ 292 6.4.5 RS-232C Interface................................................................................................. 292 6.4.6 IEEE1284 Interface ............................................................................................... 292 6.4.7 External Signal Interface (EXT) ............................................................................. 293 6.4.8 Wireless LAN Interface.......................................................................................... 293 7 Appendix ........................................................................................... 295 7.1 List of Initial Values ........................................................................................ 295 7.1.1 Printing Menu ........................................................................................................ 295 7.1.2 Interface Menu....................................................................................................... 298 7.1.3 Applications Menu ................................................................................................. 308 7.1.4 System Menu......................................................................................................... 311 7.1.5 Tools Menu............................................................................................................ 313 7.1.6 Information Menu................................................................................................... 315 7.2 Media Sensor Positions and Media Stop Positions..................................... 316 7.3 Replacing the Print Head................................................................................ 318 7.4 Replacing the Platen Roller............................................................................ 320 7.4.1 Guideline to Replace the Linerless Platen Roller (CL4NX only)............................ 321 7.5 Optional RFID Configuration (CL4NX only) .................................................. 322 7.5.1 Printing RFID Tag Errors ....................................................................................... 325 7.5.2 RFID Error and Reset Timing ................................................................................ 329 7.5.3 External (EXT) Signal Interfaces when RFID Mode is Enabled ............................ 332 7.5.4 RFID Printing Tips ................................................................................................. 332 7.6 Optional Barcode Check Function Configuration........................................ 333 7.6.1 Basic Specifications of the Barcode Check Function ............................................ 333 7.6.2 Setting Up the Barcode Checker ........................................................................... 339 7.6.3 Changing How the RS-232C Interface is Used (When Using the KEYENCE Barcode Checkers)........................................................... 340 7.6.4 Doing a Test Read with the Barcode Checker ...................................................... 342 7.6.5 Enabling the Barcode Check ................................................................................. 345 7.6.6 Restrictions for the Barcode Check Function ........................................................ 349 7.7 Printer Specifications ..................................................................................... 351 7.7.1 Hardware ............................................................................................................... 351 7.7.2 Ribbon and Media ................................................................................................. 354 7.7.3 Interface................................................................................................................. 356 7.7.4 Built-in Functions ................................................................................................... 357 7.7.5 Printer Languages ................................................................................................. 357 7.7.6 Fonts/Symbols/Barcodes....................................................................................... 358 7.7.7 Options .................................................................................................................. 361 7.7.8 Accessories ........................................................................................................... 361 7.7.9 Standards .............................................................................................................. 362

5 CL4NX/CL6NX Operator Manual 7.8 Interface Specifications.................................................................................. 363 7.8.1 USB Interface ........................................................................................................ 364 7.8.2 LAN Ethernet Interface .......................................................................................... 365 7.8.3 Bluetooth Interface ................................................................................................ 366 7.8.4 NFC Interface ........................................................................................................ 366 7.8.5 RS-232C Interface................................................................................................. 367 7.8.6 IEEE1284 Interface ............................................................................................... 369 7.8.7 External Signal Interface (EXT) ............................................................................. 371 7.8.8 Wireless LAN Interface.......................................................................................... 380

Thank you for purchasing this SATO CL4NX/CL6NX printer (hereafter referred to as “the printer”). This manual supplies basic information on how to operate the printer. Read the manual carefully to understand each function before operation. Features of the Product This SATO CL4NX/CL6NX printer is a high-performance labeling system with a robust casing made of metal and equipped with versatile functions. The main features of the printer are as follows: • Simple and stylish design • High-quality printing • Designed for better usability • Equipped with high legibility TFT color 3.5 inch LCD and LED • Onboard Guidance Videos • Print head and platen roller can be replaced without using extra tools • Supports a 600 m ribbon • Supports thirty-one languages for display and forty-seven languages for printing scalable fonts • Supports various communication interfaces • Supports protocols such as IPv6, SNMP and NTP • Certified by Wi-Fi alliance • Compatible with Cisco CCX V4.0 SATO CL4NX/CL6NX printer has tested compatible with Cisco CCX, version 4.0. The Cisco Compatible logo signifies that SATO product has undergone interoperability testing by SATO together with Cisco and a third-party test house based on testing criteria set by Cisco. SATO is solely responsible for the support and warranty of its product. Cisco makes no warranties, express or implied, with respect to SATO product or its inter operation with the listed Cisco product(s) and disclaims any implied warranties of merchantability, fitness for a particular use, or against infringement. • Conforms to international ENERGY STAR® program The products described herein comply with the requirements of the ENERGY STAR. As an ENERGY STAR Partner, SATO Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Before You Start

8 CL4NX/CL6NX Operator Manual Safety Precautions This section describes how to safely operate the printer. Be sure to read and understand all instructions carefully before you install and use the printer. Pictographic Symbols This operator manual and printer labels use a variety of pictographic symbols. These symbols show the safe and correct operation of the printer and how to prevent injury to others and property damage. The symbol explanations are as follows. Example Pictographs Warning The Warning symbol indicates that you can cause death or serious injury if you do not follow the instruction or procedure. Caution The Caution symbol indicates that you can cause injury or property damage if you do not follow the instruction or procedure. The pictograph means “Caution is required”. The pictograph includes a specified warning symbol (for example, the left symbol shows electric shock). The pictograph means “Must not be done”. The pictograph includes a specified prohibited symbol (for example, the left symbol means “Disassembly prohibited”). The pictograph means “Must be done”. The pictograph includes a specified mandate action symbol (for example, the left symbol means “Disconnect the power plug from the outlet”). Warning Place the printer on a stable area. • Place the printer on a stable area. Do not place the printer on an unstable table, slanted surface or an area subject to strong vibration. If the printer falls off or topples, it could cause injury to someone. Do not place containers filled with liquid on the printer. • Do not place flower vases, cups, or other containers filled with liquids, on the printer. If any liquid spills into the printer, immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center. If you operate the printer in this condition, it could cause a fire or electric shock. Do not place objects into the printer. • Do not place metal or flammable objects inside the printer’s opening. If a foreign object gets into the printer, immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center. If you operate the printer in this condition, it could cause a fire or electric shock. Do not use other than the specified voltage. • Do not use other than the specified voltage (AC 100 V - 240 V). Doing so could cause a fire or electric shock.

9 CL4NX/CL6NX Operator Manual Warning Always ground connections. • Always connect the printer’s ground wire to a ground. Not grounding the ground wire could cause an electric shock. Handling the power cord • Do not break or change the power cord. Do not place heavy objects on the power cord, heat it, or pull it. Doing so could cause damage to the power cord and cause a fire or electric shock. • If the power cord becomes damaged (core is exposed, wires broken, etc.), contact your SATO reseller or technical support center. Using the power cord in this condition could cause a fire or electric shock. • Do not change, overly bend, twist, or pull the power cord. Using the power cord in such a way could cause a fire or electric shock. When the printer has been dropped or broken • If the printer is dropped or broken, immediately power off the printer and disconnect the power plug from the outlet. Contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock. Do not use the printer when something is unusual about it. • Continuing to use the printer in the event something is unusual about it, such as smoke or unusual smells coming from it, could cause a fire or electric shock. Immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center for repairs. Under no circumstances should you attempt repairs on your own; it is too dangerous. Do not disassemble the printer. • Do not disassemble or modify the printer. Doing so could cause a fire or electric shock. Contact your SATO reseller or technical support center to perform internal inspections, adjustments, and repairs. Regarding the cutter • Do not touch the cutter with your hands, nor place objects into the cutter. Doing so could cause an injury. Using the head cleaning fluid • Use of flame or heat around the head cleaning fluid is prohibited. Do not heat it or subject it to flames. • Keep the fluid out of reach of children. If a child accidentally drinks the fluid, immediately consult with a physician. Laser beam • Do not look into the laser radiation window of the barcode checker, and do not direct the laser beam at someone. If the laser beam hits eyes, it may cause visual disturbance. Print head • The print head will become hot after printing. Be careful not to touch it when replacing media or cleaning immediately after printing, to avoid being burned. • Touching the edge of the print head immediately after printing could cause an injury. Use caution when replacing the media or cleaning the print head. • Never replace the print head if you have not received the correct training. Do not use in hazardous locations. • The printer is not explosion proof certified. • Do not use in a potentially explosive environment or atmosphere.

10 CL4NX/CL6NX Operator Manual Caution Do not use in areas of high humidity. • Do not use the printer in areas of high humidity or where condensation forms. If condensation forms, immediately power off the printer and do not use the printer until it dries. Using the printer while condensation is on it could cause an electric shock. Carrying the printer • When moving the printer, always disconnect the power cord from the outlet and check to make sure that all external wires are disconnected before moving it. Moving the printer with the wires still connected could cause damage to the cords or connecting wires, resulting in a fire or electric shock. • Do not carry the printer while it contains media. The media could fall out and cause an injury. • When setting the printer on the floor or a stand, be sure not to get your fingers or hands pinched under the printer feet. • Do not carry the printer with the barcode checker stand installed. The barcode checker stand could fall out and cause injury. Power supply • If your hands are wet, do not operate the power button, connect the power cord or disconnect the power cord. Doing so could cause an electric shock. Power cord • Keep the power cord away from hot devices. Placing the power cord near hot devices could cause the cord’s covering to melt and cause a fire or electric shock. • When disconnecting the power cord from the outlet, be sure to hold the plug. Pulling the cord could expose or break the wires and cause a fire or electric shock. • The power cord set that comes with the printer is designed especially for this printer. Do not use it with any other electrical devices. Handling the barcode checker stand kit • Be careful avoid injury from pointed part of the barcode checker stand kit. Top cover • Be careful not to get your fingers pinched when opening or closing the top cover. Also, be careful that the top cover does not slip off and drop. Loading media • When loading a media roll, be careful not to get your fingers pinched between the media roll and the supply unit. When not using the printer for a long time • When not using the printer for a long time, disconnect the power cord from the outlet to maintain safety. During maintenance and cleaning • When maintaining and cleaning the printer, disconnect the power cord from the outlet to maintain safety.

11 CL4NX/CL6NX Operator Manual Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the CL4NX/CL6NX printer. Select a Safe Location Power Supply Place the printer on a surface that is flat and level. If the surface is not flat and level, this may cause bad print quality. This may also cause a malfunction and decrease the life span of the printer. Do not place the printer on a location that produces vibration. Giving serious vibration or shock to the printer may cause a malfunction and shorten the life span of the printer. Keep the printer out of high temperature and humidity. Avoid locations subject to extreme or fast changes in temperature or humidity. Do not place the printer in a location subject to water or oil. Do not place the printer in a location where it will be exposed to water or oil. Water or oil entering inside the printer may cause a fire, electric shock or malfunction. Avoid dust. Dust build up may result in bad print quality. Keep out of direct sunlight. This printer has a built-in optical sensor. Exposure to direct sunlight will make the sensor less responsive and may cause the media to be sensed incorrectly. Close the top cover when printing. This printer requires an AC power supply. Be sure to connect the printer to an AC power supply. Connect the power cord to a grounded power outlet. Make sure that the printer is connected to a grounded power outlet. Supply a stable source of electricity to the printer. When using the printer, do not share its power outlet with other electrical devices that could cause power fluctuations and performance issues with your printer.

12 CL4NX/CL6NX Operator Manual Regulatory Approval FCC Warning You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Shielded cable must be used in order to comply with the emission limits. FCC Statement for Optional Wireless LAN This device complies with RF radiation exposure limits set forth for an uncontrolled environment. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all people and must not be collocated or operating in conjunction with any other antenna or transmitter. Bluetooth/Wireless Communication Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not: • Disassemble or modify this product. • Remove the certificate label (serial number seal) affixed to this product. Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication.

13 CL4NX/CL6NX Operator Manual Industry Canada (IC) Statement for Bluetooth This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference. • This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles). Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : • L’appareil ne doit pas produire de brouillage. • L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l’exception des extrémités : mains, poignets, pieds et chevilles). Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems) A product marked with this symbol on itself or on its packaging shall not be treated as household waste. Instead, it shall be handed over to an appropriate collection point for the recycling of electrical and electronic equipment in accordance with local regulations. Inappropriate waste handling of this product may cause detrimental consequences for the environment and damage to human health. The recycling of materials will help to conserve natural resources and contribute to your community. For more detailed information on recycling of this product, contact your local municipal organization, your household waste disposal service or the dealer where you purchased the product. EN55022 Warning This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. EN55022 Warnung Warnung! Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen. Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.

14 CL4NX/CL6NX Operator Manual ���������������������������� GB/T 26572�������������������������� (Pb) (Hg) ���������� ���� ��������� � � ����� (Cd) � (Cr6+) ��� (PBB) ���� (PBDE) ��� �� �������� �� ��������� ������� ���ABS�PC�� ���������� ��� ��������� ������������������������� GB/T 26572 ���������������������������� �����SJ/T 11364������ �����������2006�2�28����������������� ����SJ/T11364������������������������� ���������������������������������� ���������������������������������� ���������������������������������� ���������������������������������� ������������������� ����������������������������������������� ����������������������������������������� ����������� �1): ����������������������������������������� ����������������������������� �2): ������

1.1 Parts Identification of the Printer 1.1.1 Front View Note The pictures in this manual show the CL4NX unless otherwise stated. 1 Parts Identification 1 5 6 3 4 2 q Top cover w NFC antenna location *This feature is supported on printers from serial number 6B~ and above. e Color LCD r Operator panel t Media discharge outlet y USB connector (Type A) Enable the storage of printer setting information with USB memory and for connecting other devices like a barcode checker, barcode scanner or a keyboard. CAUTION Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory.

16 CL4NX/CL6NX Operator Manual 1.1.2 Rear View 14 9 10 7 8 11 12 13 u Wireless LAN antenna (optional) Connector for installation of optional wireless LAN antenna. i RS-232C connector To connect the printer to the computer using the RS-232C serial interface. You can also connect a barcode checker. Usage of the RS-232C interface can be selected in the Interface > RS-232C > Interface menu. o IEEE1284 connector To connect the printer to the computer using the IEEE1284 interface. a EXT connector (External signal interface) Interface connector for external signals. Connect an optional device to this terminal. s USB connector (Type B) To connect the printer to the computer using the USB interface. d USB connector (Type A) Enable the storage of printer setting information with USB memory and for connecting other devices like a barcode checker, barcode scanner or a keyboard. CAUTION Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. f LAN connector To connect printer to the network using the LAN interface. g AC input terminal Supplies power to the printer through the inserted power cord. Before connecting, make sure that the AC voltage of your region is in the range of AC 100 to 240 V, 50 to 60 Hz.

17 CL4NX/CL6NX Operator Manual 1.1.3 Internal View 15 18 20 16 19 24 23 21 22 17 h Ribbon supply spindle j Ribbon rewind spindle k Ribbon roller l Print head (Consumables) Creates an image directly on the media or by using a ribbon. Highest print quality is achieved when regular maintenance is performed. ; Platen roller (Consumables) 2) Front cover 2! Media holder guide Used to hold the media roll. 2@ Media roll holder Hang the media roll to the bar. 2# Media guide 2$ Head lock lever Used to release the print head assembly.

18 CL4NX/CL6NX Operator Manual 1.2 Parts on the Operator Panel 1.2.1 Operator Panel 1 5 2 3 6 7 8 4 q Power button Press the power button until the LED lights up in blue to power on the printer. Press the power button for more than two seconds to power off the printer. w LED indicator e Color LCD r Soft buttons The functions change depending on the screen. The functions of the buttons are indicated on the bottom of the screen. (For example, when in offline mode, left soft button: ONLINE; right soft button: FEED) t Back button Returns to the previous screen. y Line button Toggle between online/offline mode or playback/pause the video. u Enter button Confirm the selected item or setting value. i / / / Arrow buttons Navigate the selection in the screen menu.

19 CL4NX/CL6NX Operator Manual 1.2.2 LED Indicator Note • If the printer enters sleep mode during a printer error status (LED lights red), the LED indicator will flash blue at intervals of two seconds. • By default, the printer goes into sleep mode after 60 minutes of inactivity. Refer to Section 4.4.5 System Menu to change the period before the printer enters sleep mode. LED Indicator Color Description Blue Online mode (Light off) Power off or offline mode Red Printer error (For example, when the ribbon runs out) Flashes at intervals of two seconds. Blue Sleep mode (energy saving mode)

2.1 Installation Precautions Install this printer in a location as follows: • A location that is horizontal and stable. • A location that has sufficient space for operating the printer. Do not install this printer in a location as follows. Doing so could cause the printer to malfunction. • A location that is subject to vibration. • A location with high temperature and humidity. • A dusty location. • A location exposed to direct sunlight. • A location with a lot of electrical noise. • A location with a large fluctuation in power. • A location with an explosive atmosphere (flammable gas or vapor). 2 Installing the Printer

22 CL4NX/CL6NX Operator Manual 2.2 Installation Space Make sure that there is sufficient space around the printer so that the top cover can be fully opened when operating or cleaning the printer, or replacing consumables. 2.2.1 Front View (CL4NX) 2.2.2 Front View (CL6NX) 737 mm (29”) 271 mm (10.7”) 83 mm (3.3”) 83 mm (3.3”) 150 mm (5.9”) 150 mm (5.9”) 729 mm (28.7”) 321 mm (12.6”) 150 mm (5.9”) 258 mm (10.2”) 579 mm (22.8”) Standard model 111 mm (4.4”) 853 mm (33.6”) 337.5 mm (13.3”) 150 mm (5.9”) 778 mm (30.6”) 321 mm (12.6”) 150 mm (5.9”) 307 mm (12.1”) 628 mm (24.7”) Standard model 150 mm (5.9”) 150 mm (5.9”) 65.5 mm (2.6”) 111 mm (4.4”)

23 CL4NX/CL6NX Operator Manual 2.2.3 Side View (CL4NX/CL6NX) Make sure that there is sufficient space on the rear side of the printer so that no stress is applied to the power cord or cables connected to the printer. 757 mm (29.8”) 457 mm (18.0”) 150 mm (5.9”) 150 mm (5.9”) Printer front view

24 CL4NX/CL6NX Operator Manual 2.2.4 Bottom View (CL4NX) 2.2.5 Bottom View (CL6NX) 135.9 mm (5.4”) 6 mm (0.2”) 120.4 mm (4.7”) 102 mm (4.0”) 100 mm (3.9”) 15 mm (0.6”) R3 13 mm (0.5”) 60 mm (2.4”) 346.4 mm (13.6”) 205.6 mm (8.1”) 297.5 mm (11.7”) 81.5 mm (3.2”) 8.5 mm (0.3”) 19.7 mm (0.8”) 18 mm (0.7”) Rubber foot Printer front view 6.2 mm (0.2”) 19.2 mm (0.8”) 18 mm (0.7”) 148.5 mm (5.8”) 6 mm (0.2”) 120.4 mm (4.7”) 102 mm (4.0”) 100 mm (3.9”) 15 mm (0.6”) R3 13 mm (0.5”) 58.4 mm (2.3”) 335 mm (13.1”) 315 mm (12.4”) 280 mm (11.0”) Rubber foot Printer front view

25 CL4NX/CL6NX Operator Manual 2.3 Checking the Bundled Accessories After unpacking the printer, make sure that you have all the bundled accessories: if there are any missing items, contact the SATO reseller where you purchased the printer. Note Keep the packaging box and cushioning material after installing the printer. You can pack the printer with this packaging box for shipment when requesting for repairs. User documents (Quick guide, Warranty, etc.) AC power cord* * The shape of power plug varies depending on the region in which it was purchased.

26 CL4NX/CL6NX Operator Manual 2.4 Connecting the Interface Cable The connection of the interface cable is explained as follows: 2.4.1 Available Interfaces This printer supports the following interfaces. A printer connected with multiple interface cables can continue to operate when receiving data. However, you cannot receive data from more than one interface at a time. Normally, do not use multiple interfaces at a time. The printer prints the received data in the reception order. The next received data is stored in the receive buffer while the first data is printed. • NFC (front side) *This feature is supported on printers from serial number 6B~ and above. • USB • LAN • Bluetooth • RS-232C • IEEE1284 • External signal (EXT) • Wireless LAN Note • The wireless LAN interface is optional. • The NFC interface supports the handover function that simplifies the Bluetooth/Wi-Fi connection setup with Android devices. For details, refer to Section 2.4.3 NFC Interface Connection. In addition, the NFC interface can be used for changing printer settings with an Android device while the printer is powered off and the power cord is not connected. CAUTION Do not connect or disconnect the interface cables (or use a switch box) with power supplied to either the printer or computer. This may cause damage to the interface circuitry in the printer or computer and is not covered by warranty.

27 CL4NX/CL6NX Operator Manual 2.4.2 Interface Settings You can set the various interface settings of the printer through Interface in the Settings menu. For details, refer to Interface in chapter 4 Operation and Configuration. 2.4.3 NFC Interface Connection The NFC interface of the printer supports a handover function that simplifies the Bluetooth/Wi-Fi connection setup with Android devices. The handover function only performs the connection setup, such as the pairing and authentication with NFC, and passes the actual interface to the more advanced Bluetooth and Wi-Fi when communicating between NFC supported devices. In general, the pairing and authentication require some procedures to enter authentication information, but the connection can be completed simply by holding the Android devices over the printer while using NFC. Touch the NFC antenna q of the printer with the NFC mark on the Android device. Note • This feature is supported on printers from serial number 6B~ and above. • If it does not communicate well, shift the Android device to the front, back, left and right, and then hold it up again. • For the operation of the NFC for the Android device, refer to the user manual for the Android device. 1

28 CL4NX/CL6NX Operator Manual 2.5 Connecting the Power Cord WARNING • Do not touch the power button, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • Always connect the ground wire to a ground terminal. Electric shock could occur if you do not. CAUTION • The attached power cord is designed exclusively for this printer. • Do not use the attached power cord with other devices. 1 Connect the power cord to the AC input terminal q at the rear of the printer. Take note of the orientation of the connector. Secure the printer with one hand, and insert the connector tightly. 2 Insert the power plug into an AC outlet. Make sure that the AC voltage of your region is in the range of AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center. *The shape of the power plug varies depending on the region in which it was purchased. Note This product is also designed for IT power distribution system with phase-to-phase voltage 230 V. 1 *

29 CL4NX/CL6NX Operator Manual 2.6 Power On/Off the Printer WARNING Do not touch the power button, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. CAUTION An incorrect power on/off operation may damage the printer settings. In such a case, the printer settings are reset to their default values. It is always recommended to use the power button to allow proper shutdown of the printer and ensure changes made to menu settings are saved appropriately. Note You can power on/off the printer from the main power source by enabling Start on AC under the System menu. 2.6.1 Power On the Printer 1 Press the power button on the operator panel until the LED lights up in blue to power on the printer. 2 Online shows on the screen.

30 CL4NX/CL6NX Operator Manual 2.6.2 Power Off the Printer CAUTION • Do not power off the printer during operation, such as when printing or updating. Doing so could cause a malfunction of the printer. • Do not disconnect the power cord until the powering off process is completed on the printer. 1 Make sure that the printer is in offline mode before you power off. If Online shows on the screen, press the button to change to offline mode. 2 Press the power button for more than two seconds to power off the printer.

31 CL4NX/CL6NX Operator Manual 2.7 Starting Up the Printer (Startup Guide) When you power on the printer for the first time after purchase, the display shows the startup guide. The startup guide is a function to help you through the initial printer configuration, such as setting date and time, and loading the ribbon and media. You can cancel the startup guide and perform the configuration later from the menu. *If you have installed the optional RTC (Real Time Clock) kit, the time zone, date and time setting screens show. 2.7.1 Startup Screen The startup screen shows when you first power on the printer. 2.7.2 Language Selection Select the display language. Select the language name using the / buttons, then press the right soft button or button to confirm.

32 CL4NX/CL6NX Operator Manual 2.7.3 Region Setting with Optional RTC Set the region (time zone). Select the region using the / buttons, then press the right soft button or button to confirm. 2.7.4 City Setting with Optional RTC Set the city (time zone). Select the city using the / buttons, then press the right soft button or button to confirm. 2.7.5 Date Setting with Optional RTC Set the date. Select the current value using the / buttons, and move the cursor using the / buttons. When you have completed the date setting, press the right soft button or button to confirm.

33 CL4NX/CL6NX Operator Manual 2.7.6 Time Setting with Optional RTC Set the time. Select the current value using the / buttons, and move the cursor using the / buttons. When you have completed the time setting, press the right soft button or button to confirm. Note The time is set in 24-hour format. 2.7.7 Print Method Setting Set whether to use the ribbon or direct thermal media to print. The options are as follows: • Use Ribbon: Print with a ribbon. • Direct Thermal: Print using direct thermal media. Select the print method using the / buttons, then press the right soft button or button to confirm.

34 CL4NX/CL6NX Operator Manual 2.7.8 Ribbon Setting Load the ribbon. *Shows if you have selected Use Ribbon in the print method setting. You can check the setting method of the ribbon through the video. Press the button to watch the video. Press the button to stop the video and return to the previous screen. After you complete the ribbon setting, press the right soft button to go to the next screen. 2.7.9 Setting the Media Sensor Type Set the type of sensor for sensing the media. The available options will vary depending on the default print mode of your printer. The options are as follows: • None: Disable the media sensor. • Gap: Use the transmissive type sensor. • I-Mark: Use the reflective type sensor. Select the media sensor type using the / buttons, then press the right soft button or button to confirm.

35 CL4NX/CL6NX Operator Manual 2.7.10 Media Setting Load the media. You can check the setting method of the media through the video. Press the button to select video mode. Note (for CL4NX only) When you are using the linerless model, the video is shown immediately after the button is pressed. The selection screen of the video for playback shows. (Not available for linerless model of CL4NX.) Select the video to playback using the / buttons, then press the right soft button or button to playback the video. The options are as follows: The options vary depending on the printer model. Standard Model and Cutter Model • Roll: Shows the video on how to load the media roll. • Fanfold: Shows the video on how to load the fan-fold media. Dispenser Model • Dispenser: Shows the video on how to eject the liner out of the printer. • Rewinder: Shows the video on how to rewind the liner in the printer. Press the button to stop the video and return to the previous screen. After you complete the media setting, press the right soft button to go to the next screen.

36 CL4NX/CL6NX Operator Manual 2.7.11 Confirmation Screen This screen shows when the startup guide completes. If you want the startup guide to show the next time you start up, press the left soft button. If not, press the right soft button. When you press one of the soft buttons, the printer automatically feeds the media (to the print head position) and enters online mode. Note You can enable or disable the startup guide in Startup Guide under the Tools menu. 2.7.12 Startup Guide Cancelation You can cancel the startup guide at any time. When you press the left soft button on the setting screen, the screen to the right shows. Select whether or not to show the startup guide during the next startup using the / buttons, and press the right soft button to confirm. To cancel and return to the startup guide setting, press the left soft button. Note • You can enable or disable the startup guide in Startup Guide under the Tools menu. • Even if you cancel the startup guide during play, the printer will save the settings you have changed.

+ This printer supports two types of print methods, thermal transfer and direct thermal. Thermal transfer printing transfers the ink of the ribbon to the media. Direct thermal printing creates the image on direct thermal media. Ribbon is not necessary if you are using direct thermal media. 3.1 Checking the Ink Side of the Ribbon There are two wind directions for the ribbon. Face-out means the ink is on the outer side and Face-in means the ink is on the inner side. This printer supports both wind directions. You can examine the ink side of the ribbon using the following procedure: 1 Place the outer side of the ribbon onto the media (touching). 2 Scratch the inner side of the ribbon with your fingernail or a pointed object. 3 If there is a mark on the media, the ink is coated on the outer side of the ribbon. 3 Loading the Ribbon and Media The ink is coated on the inner side. (Face-in ribbon) The ink is coated on the outer side. (Face-out ribbon)

38 CL4NX/CL6NX Operator Manual 3.2 Loading the Ribbon Use genuine SATO media and ribbons for the printer, for optimum print quality. CAUTION • The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned. • Touching the edge of the print head with your bare hand could cause injury. The routing path of the ribbon is shown in the right picture. Note You can also refer to the sticker located on the inner side of the top cover. 1 Open the top cover q. CAUTION Open the top cover fully to prevent accidental drop of the cover. Face-in ribbon Face-out ribbon 1

39 CL4NX/CL6NX Operator Manual 2 Push the ribbon rewind spindle w all the way in. If there is any ribbon on the ribbon rewind spindle, remove it from the spindle before installing new ribbon. 3 Push the head lock lever e towards the rear. 4 Load the ribbon r onto the ribbon supply spindle t. While taking note of the wind direction, insert the ribbon all the way in. 2 3 5 4

40 CL4NX/CL6NX Operator Manual 5 From the ribbon supply spindle t, pass the ribbon below the print head y. 6 Wind the ribbon counterclockwise to the ribbon rewind spindle w and grip sheet u. Turn the ribbon rewind spindle counterclockwise for several rounds, to wind the ribbon. 7 If the media is already loaded, press the print head down until the head lock lever is locked. If the media is not loaded, continue with Section 3.5 Loading Media. 8 Close the top cover. 6 5 7 2 7 2

41 CL4NX/CL6NX Operator Manual 3.3 Removing the Ribbon 1 Press the tab q on the tip of the ribbon rewind spindle to pull it out. 2 Pull to remove the used ribbon from the ribbon rewind spindle. 3 Push the ribbon rewind spindle all the way in. 1

42 CL4NX/CL6NX Operator Manual 3.4 Usable Media This printer can print on two types of media; media roll and fan-fold media. The printer uses media sensors to detect I-marks or Gaps on the media in order to precisely print the content. 3.4.1 Adjusting the Position of the Media Sensor When you use nonstandard media (for example, media with printing on the underside, or media with a special shape), the media sensor cannot sense the I-mark or Gap of the media correctly. In such a case, adjust the position of the media sensor to sense the I-mark or Gap correctly. Adjust the media sensor guide to the position where it can sense the I-mark or Gap of the media. The I-mark sensor is below the mark, and the Gap sensor is below the mark. 14 mm (0.55”) 1.5 mm (0.06”) I-mark journal paper/ linerless label (CL4NX only) Gap label I-mark label 3 mm (0.12”) 3 mm (0.12”) 3 mm (0.12”) 1.5 mm (0.06”) 14 mm (0.55”) 3 mm (0.12”) Media feed direction Media feed direction Media feed direction

43 CL4NX/CL6NX Operator Manual 3.5 Loading Media Use genuine SATO media and ribbons for the printer, for optimum print quality. CAUTION • The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned. • Touching the edge of the print head with your bare hand could cause injury. 3.5.1 Loading Media Roll The routing path of the media is shown in the right picture. When loading the media, make sure that the print side is facing up. 1 Open the top cover. CAUTION Open the top cover fully to prevent accidental drop of the cover. 2 Push the head lock lever towards the rear to unlock the print head. Face-in media Face-out media

44 CL4NX/CL6NX Operator Manual 3 Pull the media holder guide q and media guide w away from the printer. Turn the knob e counterclockwise to release the media guide. 4 Load the media in the media holder r. Make sure that the media roll is all the way in to inside of the printer. 5 Push the media holder guide q lightly against the media roll. 6 Pass the media below the media damper t and media sensor guide y while pushing the media to inside of the printer. Make sure that the end of the media extends out the front of the printer. 2 1 3 4 1 5 6

45 CL4NX/CL6NX Operator Manual 7 Press the print head down until the head lock lever is locked. 8 Press the media guide w lightly against the end of the media, then turn the knob e to lock the media guide. 9 Close the top cover. 10 After loading the media and ribbon, perform a test print to make sure that the media is loaded correctly. Refer to the Test Print menu in Section 4.4.6 Tools Menu for details on how to perform a test print. CAUTION When closing the top cover, be careful not to pinch your fingers. 3.5.2 Loading Fan-fold Media Place the fan-fold media on a flat location, then load the media from the media slot on the rear or the bottom of the printer. The routing path of the media is shown in the right picture. When loading the media, make sure that the print side faces up. After passing the media through the slot, refer to steps 5 through 10 of Section 3.5.1 Loading Media Roll to load the media. Note If a media jam frequently occurs with the media being loaded from the bottom of the printer, change the load location to the rear of the printer. 2 3 Load the media from the rear of the printer. Load the media from the bottom of the printer.

46 CL4NX/CL6NX Operator Manual 3.5.3 Loading Media with the Optional Cutter Refer to the procedure in Section 3.5.1 Loading Media Roll or Section 3.5.2 Loading Fan-fold Media to load the media. For models with a cutter installed, pull the tab q of the cutter unit in the direction shown, then open up the cutter-open lever before passing the media through it. After loading media, close the cutter-open lever and then push the tab q in the reverse direction to lock it. CAUTION Be careful not to touch the cutter blade. 3.5.4 Loading Media with an Optional Dispenser and Liner Discharge Outlet This section describes the procedure to dispense the label and eject the liner out of the printer. 1 Refer to steps 1 through 6 of Section 3.5.1 Loading Media Roll to load the media. 2 Press the tab q at the front of the printer to open the dispenser unit w. 1 1 2 1 2

47 CL4NX/CL6NX Operator Manual 3 Remove about 30 cm (11.8”) of labels e from the liner r, then pass the liner r through the gap of the dispenser unit to the outside of the printer. 4 Adjust the dispenser roller t to the center of the label. 5 Close the dispenser unit. 6 Close the print head and top cover. 3.5.5 Loading Media with an Optional Dispenser and Liner Rewinder This section describes the procedure to dispense the label and rewind the liner in the printer. Note The maximum diameter of the liner that can be rewound in the printer is 120 mm (4.72”). The routing path of the media is shown in the right picture. 4 5 3 4 Label Liner

48 CL4NX/CL6NX Operator Manual 1 Refer to steps 1 through 7 of Section 3.5.1 Loading Media Roll to load the media. 2 Press the tab q at the front of the printer to open the dispenser unit w. 3 Remove about 80 cm (31.5”) of labels e from the liner r, then pass the liner r through the gap of the dispenser unit to the inside of the printer. 4 Adjust the dispenser roller t to the center of the label. 5 Pass the liner r below the liner rewinder y, then attach it with the clip u. 6 Rotate the liner rewinder y counterclockwise by hand, to wind the liner. 7 Close the dispenser unit. 8 Close the print head and top cover. 1 2 4 5 3 4 7 4 6

49 CL4NX/CL6NX Operator Manual 3.5.6 Removing the Liner from the Rewinder 1 Pull the clip q away from the printer then pull to remove the liner w. 2 Place the clip back to its original position. Note The rewinder can take up maximum a diameter of 120 mm (4.72”) of liner. 2 1

50 CL4NX/CL6NX Operator Manual This page is intentionally left blank.

The display of the printer varies depending on the following modes: • Online mode: refer to Section 4.1.1 Online Mode/Offline Mode. • Offline mode: refer to Section 4.1.1 Online Mode/Offline Mode. • Error display: refer to Section 4.1.3 Error Icon. • Settings mode: refer to Section 4.2 Settings Mode. 4.1 Display and Operation 4.1.1 Online Mode/Offline Mode In online mode, you can execute the print job. In offline mode, the print job will stop. You can adjust the print settings, cancel the print job or feed the media. After you complete or cancel the print job, you can show the settings mode. 4 Operation and Configuration Change to offline mode. Change to online mode. Show the adjustments mode when the print job is paused. Show the settings mode when there are no print jobs. Cancel the print job. Feed the media.

52 CL4NX/CL6NX Operator Manual 4.1.2 Status Icon The icons on the status bar of the display show the printer status. • Communication Interface Status Icon Description Bluetooth is enabled but not connected. Bluetooth is enabled and connected. Network link is enabled but not connected. Network link is enabled and connected. NFC is enabled but not connected. NFC is enabled and connected. Not connected to the NTP time server. Wi-Fi is not connected. Wi-Fi is connected. Signal Level: 1 Wi-Fi is connected. Signal Level: 2 Status Bar

53 CL4NX/CL6NX Operator Manual • USB Memory Status • Barcode Checker Status Wi-Fi is connected. Signal Level: 3 Wi-Fi is connected. Signal Level: 4 Wi-Fi Direct is not connected. Wi-Fi Direct is connected. Signal Level: 1 Wi-Fi Direct is connected. Signal Level: 2 Wi-Fi Direct is connected. Signal Level: 3 Wi-Fi Direct is connected or the printer is set to act as an access point. Signal Level: 4 Printer is connected to USB host. Waiting for external input/output signal. RFID mode is enabled (CL4NX only). Standard code is disabled (Non-standard code). Icon Description USB memory is connected. Icon Description Barcode checker is connected. Icon Description

54 CL4NX/CL6NX Operator Manual • Barcode Scanner Status • Print Job Status • Maintenance Status Icon Description Barcode scanner is connected in AEP mode. Icon Description Waiting for media removal. Remove the media. Ribbon is near the end. Prepare a new ribbon. Label is near the end. Prepare new media. Command error detected. Check the print data. Receive buffer is nearly full. Wait until the printer starts printing the previously sent data, and then send the next data. Defective print head is detected. Replace the print head. Incompatible print head is detected. Replace the print head. Icon Description Clean the print head or platen roller. Replace the print head. Replace the platen roller. Replace the cutter unit. ?

55 CL4NX/CL6NX Operator Manual 4.1.3 Error Icon When a printer error occurs, the error status shows on the screen with an icon. When an error occurs, you can perform the following operations: • Change to offline mode. • Cancel the error. • Feed the media. • Change to settings mode. • Change to guidance video. Note The available operations vary, depending on the situation. • Error Icon Icon Description Paper end is detected. Ribbon end is detected. Change to offline mode if allowed for the active error. Change to settings mode or guidance video. Clears the error if allowed for the active error. Feed the media if allowed for the active error. Selection area Error Icon Error number

56 CL4NX/CL6NX Operator Manual Print data is larger than the media size. Sensor error is detected. Print head is unlocked. Print head error is detected. • Communication error is detected. • BCC error is detected. • CRC error is detected. Receive buffer overflow. Cutter error is detected. • USB memory is not accessible. • There is no free space in the USB memory. Calendar error is detected. • Writing/reading information to/from the RFID tag failed (CL4NX only). • With Non-RFID warning enabled and RFID tag loaded, the items received do not contain an RFID issue command (CL4NX only). • Wireless LAN setting error is detected. • Authentication with the server failed. • Authentication with the server timed out. Icon Description

57 CL4NX/CL6NX Operator Manual Printer error is detected. The temperature of the print head has exceeded the tolerance range. RFID module is defective (CL4NX only). Bluetooth module is defective. Paper jam is detected. (CL4NX only) NFC error is detected. NFC command error is detected. The barcode checker is not detected at printer startup or at the start of printing when the barcode check mode is enabled. • The barcode could not be read. • The read result of the barcode does not match the command data. Icon Description

58 CL4NX/CL6NX Operator Manual 4.1.4 Guidance Video The printer contains the following guidance videos for visual reference of printer operations. You can play the guidance video using the following procedures: • To play the guidance video from the error screen 1 On the error screen, press the button to play the guidance video. If there are more videos to choose from, press the arrow buttons to select the guidance video, then press button. The guidance video starts. 2 Follow the procedures to resolve the error according to the guidance video. No. Guidance Video Show video from Error screen Startup Guide Information menu 1 Media roll loading (Standard) - Possible Possible 2 Media roll loading (Cutter) - Possible Possible 3 Media roll loading (Linerless) (CL4NX only) - Possible Possible 4 Media roll loading (Dispenser) - Possible Possible 5 Media roll loading (Dispenser with rewinder) - Possible Possible 6 Fan-fold media loading (Standard) - Possible Possible 7 Fan-fold media loading (Cutter) - Possible Possible 8 Ribbon loading - Possible Possible 9 Media roll replacement (Standard) Possible - Possible 10 Media roll replacement (Cutter) Possible - Possible 11 Media roll replacement (Linerless) (CL4NX only) Possible - Possible 12 Media roll replacement (Dispenser) Possible - Possible 13 Media roll replacement (Dispenser with rewinder) Possible - Possible 14 Fan-fold media replacement (Standard) Possible - Possible 15 Fan-fold media replacement (Cutter) Possible - Possible 16 Ribbon replacement Possible - Possible 17 Print head replacement - - Possible 18 Platen roller replacement - - Possible 19 Cleaning - - Possible

59 CL4NX/CL6NX Operator Manual • To get access to the guidance video in online mode 1 Press the button in online mode. The printer enters offline mode. 2 Press the button. The printer enters settings mode. 3 Select Information using the / buttons. 4 Press the button. The item list shows. 5 Select Help using the / buttons. 6 Press the button. The list of guidance videos shows.

60 CL4NX/CL6NX Operator Manual 7 Select the video for playback using the / buttons, then press the button. The guidance video starts. The guidance video operating procedures are described below: Rewind the video. Fast-forward the video. Playback or pause the video. Stop the playback of the video and return to menu. Playback the video from the start. Indication panel shows again when one of the buttons is pressed.

61 CL4NX/CL6NX Operator Manual 4.1.5 Adjusting the Print Settings During Printing Follow the procedure below to adjust the print position, print darkness and print speed during printing. 1 Press the button to pause print job and change the printer to offline mode. 2 Press the button. The Adjustments menu shows. 3 Select an item and adjust the setting. For details on how to adjust settings, refer to Section 4.2 Settings Mode. 4 Press the button to return to offline mode. 5 Press the button to change to online mode. The print job resumes with the adjusted settings. Note When Prioritize in the Printing > Advanced menu has been set to Commands and the print settings have been specified by command, the changes made in the Adjustments menu will be applied only to the data already analyzed at that time. The settings specified by command will be applied to the rest of the data.

62 CL4NX/CL6NX Operator Manual 4.1.6 Canceling the Print Job Cancel the print job according to the following procedure. When the print job is canceled, the data stored in the receive buffer of the printer is also deleted. 1 Press the button to change the printer to offline mode. 2 Press the left soft button. A message shows, confirming that you want to cancel the print job. 3 Press the right soft button. The print job will be canceled.

63 CL4NX/CL6NX Operator Manual 4.2 Settings Mode In settings mode, the following menus show: 4.2.1 Changing to Settings Mode The settings mode can be shown when no print jobs remain in the printer. Change the printer to settings mode according to the following procedure: 1 Press the button in online mode. The printer enters offline mode. Menu Description Shortcut Directly access frequently used settings. Printing Access the settings related to printing. Interface Access the settings related to the interfaces. Applications Access the settings related to the printer's command language. System Access the settings related to the display language, buzzer volume etc. Tools Access the test print, initialization and other settings. Information Access the printer information and guidance videos. Tools Information System Applications Interface Printing Shortcut

64 CL4NX/CL6NX Operator Manual 2 Press the button. The printer enters settings mode. To exit the settings mode, press the button. 4.2.2 Log In to/Log Out of the Settings Mode After entering the settings mode, you will be prompted with password if password is enabled (Refer to Password Enable in System > Password). When you exit from the settings mode after a successful login, LOG OUT shows on the bottom left of the screen. Press the left soft button if you want to log out immediately. Password is required to enter the settings mode again. Note With password enabled, if no button is pressed for about ten minutes after login, the login session will end automatically. Password is required to enter the settings mode again.

65 CL4NX/CL6NX Operator Manual 4.2.3 Item Selection Select an item in settings mode according to the following procedure: 1 Select menu using the / buttons. 2 Press the button. The item list shows. 3 Select an item using the / buttons. 4 Press the button. If the selected item is a setting item, the setting screen shows. If the selected item is a command, the command will be executed. Items with a “>” indicated on the right side have more items in the next layer of the submenu. Press the or button to show the next layer. Similarly, select an item using the / and buttons. Press the button to return to the previous screen. There are more items in the next layer. Returns to the previous screen.

66 CL4NX/CL6NX Operator Manual 4.2.4 Setting Value Input or Selection This section describes the character and number input on the setting screen and how to select an item from the list. Note You can also input characters and numbers from a USB keyboard by connecting it to the printer. • Character Input Change the input mode. Text box Selection area Save the character you enter in the text box and return to the item list. Cancel the character you enter in the text box and return to the item list. Enter the selected character into the text box. Delete the character to the left of the cursor indicated in the text box. Select the character for input using the arrow buttons. The selected character will be highlighted in the selection area.

67 CL4NX/CL6NX Operator Manual • Numeric Input • Selection from the list Change the input mode. Text box Selection area Save the number you enter in the text box and return to the item list. Cancel the number you enter in the text box and return to the item list. Enter the selected number into the text box. Delete the number to the left of the cursor indicated in the text box. Select the number for input using the arrow buttons. The selected number will be highlighted in the selection area. Selection area Save the selection from the list and return to the item list. Cancel the selection from the list and return to the item list. Select an item using the / buttons. The selected item will be highlighted in the selection area.

68 CL4NX/CL6NX Operator Manual • Selection from the box • Entering an IP address Selection box Perform the function as shown on the screen above. Returns to the previous screen. Select an item using the / buttons. The selected item will be highlighted in the selection area. Change the value in the selection box using the / buttons. Text box Save the IP address you enter in the text box and return to the item list. Cancel the IP address you enter in the text box and return to the item list. Select the digit for input using the / buttons. Select the number to input using the / buttons.

69 CL4NX/CL6NX Operator Manual 4.3 Settings Menu Tree Structure There are six main menus in Settings mode and each menu contains many layers of submenus. Frequently used settings are also listed in the Shortcut menu so that you can directly access them. The tables below outline the Settings menus tree structure. Refer to the tree structure to understand where information is located in the setting menus. Click on the items in blue to link directly to the details of the selected items. Shortcut Shortcuts to frequently used settings Adjustments Speed Darkness Range Darkness Auto-mode Print Mode Backfeed Ribbon Sensor Type Head Check Help

70 CL4NX/CL6NX Operator Manual Printing Submenus Label Length Label Width Auto Measure Ribbon Ribbon Near End Speed Sensor Type Auto-mode Print Mode Backfeed Eject Cut Darkness Range Darkness Imaging Vertical Horizontal Advanced Calibrate Auto-calibration GAP Levels GAP Slice Level I-Mark Levels I-Mark Slice Level Head Check Head Check Mode Every Page Check Media Size Adjustments Offset Pitch Darkness Adjust Start Online Feed After Error Feed At Power On Finisher Feed Paper End Head Base Position Prioritize Reprint Print End Position Label Near End

71 CL4NX/CL6NX Operator Manual Interface Submenus Network Settings LAN IPv4 Mode DHCP/Renew Lease IP Address Netmask Gateway DNS IPv6 Mode DHCP/Renew Lease IP Address Prefix Length Gateway DNS Proxy Enabled Server Exclude Wi-Fi IPv4 Mode DHCP/Renew Lease IP Address Netmask Gateway DNS IPv6 Mode DHCP/Renew Lease IP Address Prefix Length Gateway DNS Proxy Enabled Server Exclude Wi-Fi Protected Setup Button (PBC) PIN Wi-Fi Direct Device Name Connect Start Group Remove Group Disconnect SSID IP Address Passphrase SSID

72 CL4NX/CL6NX Operator Manual Network Settings Wi-Fi Hidden SSID Mode Channel Security WEP Conf. Authentication Key Index Key #1 - Key #4 WPA Conf. WPA Authentication PSK EAP Conf. EAP Conf. EAP Mode Inner Method Username Password Anon. Outer ID Verify Server Cert. Private Key P/W PAC Auto Provisioning PAC P/W Interface Services Ports Port1 Port2 Port3 Flow Control Multiple connections Legacy Status for Port 9100 BCC NTP Enable Error Time Server IP LPD Enable DNS Lookup FTP Enable FTP Timeout Interface Submenus

73 CL4NX/CL6NX Operator Manual Network Services SNMP sysContact sysName sysLocation prtMarkerCounterUnit Agent Enable Read-Only SNMP Version Community User User Security Authentication Protocol Authentication Passphrase Privacy Protocol Privacy Passphrase Read-Write SNMP Version Community User User Security Authentication Protocol Authentication Passphrase Privacy Protocol Privacy Passphrase Traps Enable SNMP Version IP Version Destinations Destination 1 Destination 2 Destination 3 Community User Engine ID Security Authentication Protocol Authentication Passphrase Privacy Protocol Privacy Passphrase Advanced ARP Announce- ment Additional Periodic Interface Submenus

74 CL4NX/CL6NX Operator Manual IEEE1284 Flow Control BCC RS-232C Interface Baudrate Parameters Flow Control BCC USB Flow Control BCC Bluetooth Enable Name PIN Code BD Address Firm Version Host BD Addr Authentication ISI ISW PSI PSW CRC Mode Flow Control NFC I/F Enable Ignore CR/LF Ignore CAN/DLE External I/O Enable Signals EXT 9PIN EXT Mode Inputs Start Print Reprint Outputs Paper End Ribbon End Machine Error Print Done Qty/Offline Ribbon Near End Dispenser Label Near End EXT I/O Re-print Interface Submenus

75 CL4NX/CL6NX Operator Manual RFID (CL4NX only) Antenna Pitch Write Power Read Power Tag Offset Reader Model Reader Version View Memory Bank Retry Mode Retries Mark bad tags MCS MCS Chip Manufacturer Pre-Encoded Tag Assign Prefix MCS Prefix Digit Input Prefix Non-RFID Warning Log RFID Data Data To Record Output Error Mode Pulse Length Counters Lifetime Count Success Count Failure Count Total User Count Success Count Failure Count Total Interface Submenus

76 CL4NX/CL6NX Operator Manual Applications Submenus Protocol SBPL Show Error Standard Code Orientation Font Settings Zero Slash Kanji Kanji Set Character Code Kanji Style Proportional Code Page € Compatible M-8400 Compatibility CODE128(C) Zero Fill Kanji Command Call Font/Logo ENQ Reply Delay ENQ Reply Cycle SZPL Label Shift Top Caret Delimiter Tilde Clock Format SIPL Font Settings Code Page New Font Encoding c20 Proportional Pitch Zero Slash Format Save STCL Command Head Control Code 1st Byte Code 2nd Byte Code 3rd Byte Code Font Settings Zero Slash € Code Page Half-width Symbol Rotation Ignore Paper Size Command

77 CL4NX/CL6NX Operator Manual SDPL Control Code Code Type SOH STX CR CNTBY Label Rotation SOP Emulation Compatible Mode TTF Graphics Right-to-Left print Prioritize Format Attribute Pause Mode 1 Byte Codepage SDPL Measure Unit Scalable Font Style Darkness Factory Offset Speed Sensor Type Format Attribute Pause Mode 1 Byte Codepage SDPL Measure Unit Scalable Font Style Bold Italic SEPL Home Reference Horz. Offset Vert. Offset Memory Device Sim. 300 DPI Head AEP Enable Start Application Label Rotation Applications Submenus

78 CL4NX/CL6NX Operator Manual System Submenus Regional Messages USB Keyboard Locale Unit Time Date Time Zone Region City Notifications Clean Printhead Clean Printhead Cleaning Interval Clean Counter Change Printhead Change Printhead Printhead Interval Printhead Count Change Cutter Change Cutter Cutter Life Cutter Count Change Platen Change Platen Platen Interval Platen Count Sound Error Sound Energy Saving Sleep Timeout LCD Brightness Show Total Count Password Password Enable Install Security NFC Security Change Password admin manager level1 rfid Start on AC

79 CL4NX/CL6NX Operator Manual Tools Submenus Test Print Factory Label Width Pitch Offset Darkness Adjust Configure List Label Width Label Length Pitch Offset Darkness Adjust Configure QR Label Width Label Length Pitch Offset Darkness Adjust Paper Sensor Label Width Label Length Pitch Offset Darkness Adjust HEX-Dump Hex Dump Mode Buffer Dump Log Files Copy Remove Print Reset Select Data Data & Settings Settings Profiles Delete Load Save Start with Service Factory Certificates HTTPS Wi-Fi Root CA Wi-Fi Client Wi-Fi Private Key EAP-FAST PAC File

80 CL4NX/CL6NX Operator Manual Barcode Checker Test Reader Name Reading Test Settings Mode Start Position VOID Print Retry Count Host Notification Logs Copy Remove Clone Startup Guide Tools Submenus

81 CL4NX/CL6NX Operator Manual Information Submenus Help Install Paper Roll Standard Cutter Linerless (CL4NX only) Dispenser Dispenser with Rewinder Fanfold Standard Cutter Install Ribbon Replace Paper Roll Standard Cutter Linerless (CL4NX only) Dispenser Dispenser with Rewinder Fanfold Standard Cutter Replace Ribbon Replace Head Replace Platen Cleaning Build Version Name Date Checksum Kernel Version Boot Version Disks Warp!!-mode Date Applications Installation Log RPM Log System Restore Print Module Boot Name Release Date Checksum Main Name Release Date Checksum Counters Head Life Head 1 Head 2 Head 3 Cutter IPv4 Address IPv6 Address

82 CL4NX/CL6NX Operator Manual LAN MAC Wi-Fi MAC Wi-Fi Region Wi-Fi Status Wi-Fi Direct SSID Role Device Address IP Address Passphrase Wi-Fi Versions Information Submenus

83 CL4NX/CL6NX Operator Manual 4.4 Details of the Settings Menu Screen 4.4.1 Shortcut Menu Frequently used settings are listed in the Shortcut menu. Shortcut 1 Adjustments Correct the offset, print position and print darkness. 2 Speed Set the print speed. 3 Darkness Range Set the range of the print darkness. 4 Darkness Set the print darkness. 5 Auto-mode Automatically set the print mode. 6 Print Mode Manually set the print mode. 7 Backfeed Set the backfeed operation. 8 Ribbon Set whether to print using a ribbon or direct thermal media. 9 Sensor Type Set the media sensor type. 10 Head Check Check if there is a broken element of the print head. 11 Help Shows the guidance video.

84 CL4NX/CL6NX Operator Manual 4.4.2 Printing Menu The following settings are available in the Printing menu: Printing 1 Label Length Set the length of the media. 2 Label Width Set the width of the media. 3 Auto Measure Automatically measure the length of the media. 4 Ribbon Set whether to print using a ribbon or direct thermal media. 5 Ribbon Near End Enable or disable the warning when the ribbon is about to run out. *Shows only if you have selected Use Ribbon in the Ribbon menu. 6 Speed Set the print speed. 7 Sensor Type Set the media sensor type. 8 Auto-mode Automatically set the print mode. 9 Print Mode Manually set the print mode. 10 Backfeed Set the backfeed operation. 11 Eject Cut Set the time from the print completion until the print cut. *Shows only if you have selected Cut & Print in the Print Mode menu. 12 Darkness Range Set the range of the print darkness. 13 Darkness Set the print darkness. 14 Imaging Set the print reference position in the vertical and horizontal directions. 15 Advanced Set the sensor operation and print motion.

85 CL4NX/CL6NX Operator Manual Label Length Printing > Label Length Set the length of the media. The setting range varies depending on the print resolution of the printer. The setting range of the label length is as follows: • 203 dpi: 1 to 20000 dots • 305 dpi: 1 to 18000 dots • 609 dpi: 1 to 9600 dots • 203 dpi: 1 to 20000 dots • 305 dpi: 1 to 18000 dots Note Set the label size to a value that includes the liner. Label Width Printing > Label Width Set the width of the media. The setting range varies depending on the print resolution of the printer. The setting range of the label width is as follows: • 203 dpi: 1 to 832 dots • 305 dpi: 1 to 1248 dots • 609 dpi: 1 to 2496 dots if Head Base Position is Standard • 203 dpi: 1 to 1216 dots • 305 dpi: 1 to 1984 dots if Head Base Position is Left-justify • 203 dpi: 1 to 1340 dots • 305 dpi: 1 to 2010 dots Note Set the label size to a value that includes the liner.

86 CL4NX/CL6NX Operator Manual Auto Measure Printing > Auto Measure The printer automatically measures the length of the media. The measured length of the media will be automatically saved in Label Length. The Auto Measure function can be performed when Sensor Type is set to Gap or I-Mark. The setting procedure of the label length using the Auto Measure function is as follows: 1. Load the media. 2. Set Auto Measure to Enabled. 3. Press the button or button to show the online or offline screen. 4. Open the print head. (Head Open error occurs) 5. Close the print head. (Returns to offline screen) 6. When you press the button, the printer feeds two pieces of label and measures the label length. 7. The measured label length will be saved in Label Length. Note When you have set Auto Measure to Enabled, this function executes when the printer powers on. Ribbon Printing > Ribbon Set whether to print using a ribbon or direct thermal media. The options are as follows: • Use Ribbon: Print with a ribbon. • Direct Thermal: Print using direct thermal media. Ribbon Near End Printing > Ribbon Near End Show or do not show the warning icon when the ribbon is about to run out. Shows only if you have selected Use Ribbon in the Ribbon menu. The options are as follows: • Enabled: Show the warning icon. • Disabled: Do not show the warning icon. Note The warning icon shows in the status bar on the upper part of the screen.

87 CL4NX/CL6NX Operator Manual Speed Printing > Speed The setting range varies depending on the print resolution of the printer. The setting range of the print speed is as follows: • 203 dpi: 2 to 10 ips (inches/sec) • 305 dpi: 2 to 8 ips (inches/sec) • 609 dpi: 2 to 6 ips (inches/sec) If the optional linerless cutter kit is installed, the setting range will be from 2 to 6 ips (inches/sec) regardless of the print resolution of the printer. If Speed is set to 7 ips and above, it will change to 4 ips after the optional linerless cutter kit is installed. • 203 dpi: 2 to 10 ips (inches/sec) • 305 dpi: 2 to 8 ips (inches/sec) Note Setting the print speed to a level that is too fast may affect the print quality. Sensor Type Printing > Sensor Type Set the type of sensor for sensing the media. The options are as follows: • None: Disable the media sensor. • Gap: Use the transmissive type sensor. • I-Mark: Use the reflective type sensor. If you have selected Tear-Off, Dispenser or Cut & Print in Print Mode, only Gap and I-Mark will be available in the Sensor Type menu. If you have selected Linerless in Print Mode (CL4NX only), only None and I-Mark will be available in the Sensor Type menu.

88 CL4NX/CL6NX Operator Manual Auto-mode Printing > Auto-mode When using Auto-mode, the print mode changes automatically according to the status of the installed option unit. The options are as follows: • Enabled: The print mode changes automatically. • Disabled: The print mode changes according to the setting of the Print Mode. Operate in cutter mode if you have installed the optional cutter unit. Operate in dispenser mode if you have installed the optional dispenser unit. Operate in linerless mode if you have installed the optional linerless cutter kit (CL4NX only).

89 CL4NX/CL6NX Operator Manual Print Mode Printing > Print Mode Set the print mode. The options are as follows: • Continuous: Print the specified number of media. The media remains in position for printing at all times. • Tear-Off: After printing the specified number of media, the printer feeds the last printed media so that it is fully extended out of the printer’s front for removal. After printing, tear off the media manually. • Cutter: Cut each media while printing the specified number of media. You can specify this option only if you have installed the cutter unit. • Cut & Print: Allows you to continuously print and cut at the specified media repeat. If no print data is received within the period specified for Eject Cut, the printer will feed the media to the cut position and cut the last printed media. You can specify this option only if you have installed the cutter unit. • Dispenser: Peel the liner from the printed label as it is advanced to the printer’s front. Once the printed label has been removed from the printer for application, the next label will retract and position itself for printing. You can specify this option only if you have installed the dispenser unit. • Linerless (CL4NX only): Cut each label while printing the specified number of labels. You can specify this option only if you have installed the linerless cutter kit. If no option is installed, Continuous and Tear-Off are available in the Print Mode menu. If the optional cutter unit is installed, Continuous, Tear-Off, Cutter and Cut & Print are available in the Print Mode menu. If the optional dispenser unit is installed, Continuous, Tear-Off and Dispenser are available in the Print Mode menu. If the optional linerless cutter kit is installed, only Linerless is available in the Print Mode menu. If no option is installed, Continuous and Tear-Off are available in the Print Mode menu. If the optional cutter unit is installed, Continuous, Tear-Off, Cutter and Cut & Print are available in the Print Mode menu. If the optional dispenser unit is installed, Continuous, Tear-Off and Dispenser are available in the Print Mode menu. Note You cannot set the Print Mode if Auto-mode is Enabled.

90 CL4NX/CL6NX Operator Manual Backfeed Printing > Backfeed Backfeed is applicable only when the print mode is set to tear-off mode, cutter mode, cut & print mode, dispenser mode or linerless mode (CL4NX only). The options are as follows: • None: Do not backfeed. • After: After cut, backfeed the front part of the next media to the print head position. For dispenser mode, backfeed the front part of the next label after dispensing the label. • Before: Before printing, backfeed the front part of the media to the print head position. If you have selected Tear-Off or Linerless (CL4NX only) in Print Mode, only Before is available in the Backfeed menu. If you have selected Cut & Print in Print Mode, only After is available in the Backfeed menu. Eject Cut Printing > Eject Cut Set the Eject cut motion for the last printed media. Cut the last media after the specified timing. Shows only when you have selected Cut & Print in the Print Mode menu. The setting range is Off, or from 1 to 4 (sec). Darkness Range Printing > Darkness Range Set the range of the print darkness. The darkness range affects the print darkness. The options are as follows: A, B, C, D, E, F *The normal setting is A. You can also select B to F but the print darkness does not change.

91 CL4NX/CL6NX Operator Manual Darkness Printing > Darkness Specify the print darkness from ten steps. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest. To further fine tune the print darkness, set the items in Printing > Advanced > Adjustments > Darkness Adjust. Imaging Printing > Imaging Set the print reference position in the vertical and horizontal directions. The setting items are as follows: 1 Vertical Adjust the print position in the vertical (feed) direction. 2 Horizontal Adjust the print position in the horizontal direction. +H +V Label Liner Gap Feed direction Offset of vertical base reference point Offset of horizontal base reference point Base reference point after offset Print reference position

92 CL4NX/CL6NX Operator Manual Vertical Printing > Imaging > Vertical Set the print position in the vertical direction. Set the offset value '+' from the print reference position to move the print position opposite the feed direction and value '-' to move the print position in the feed direction. The setting range is from -792 to +792 dots. Horizontal Printing > Imaging > Horizontal Set the print position in the horizontal direction. Set the offset value '+' from the print reference position to move to the left side and value '-' to move to the right side of the printer (when facing the front of the printer). The setting range is from -792 to +792 dots. ABC +V -V Feed direction ABC +H -H Feed direction

93 CL4NX/CL6NX Operator Manual Advanced Printing > Advanced Set detailed sensor operation and print motion. The setting items are as follows: 1 Calibrate Adjust the media sensor. 2 Head Check Check if there is a broken element of the print head. 3 Head Check Mode Set the mode for head check. *Shows only if you have selected All or Barcode in the Head Check menu. 4 Every Page Set the interval for head check. *Shows only if you have selected Every Page in the Head Check Mode menu. 5 Check Media Size Enable or disable media size check. *Shows only if you have selected Gap or I-Mark in the Sensor Type menu. 6 Adjustments Correct the offset, print position and print darkness. 7 Start Online Set whether to power on the printer in online mode. 8 Feed After Error Set whether to automatically feed the media when recovering from an error. 9 Feed At Power On Set whether to automatically feed the media at power on. 10 Finisher Feed Set the length to feed after printing. 11 Paper End Select the sensor for sensing the paper end. 12 Head Base Position Set the edge position for printing. 13 Prioritize Select the prioritized setting. 14 Reprint Enable or disable the reprint function. 15 Print End Position Adjust the media stop position or cut position when Sensor Type is set to None. 16 Label Near End Enable or disable the warning when the media is about to run out. *This feature is supported on printers from serial number 6B~ and above. Although this setting shows on printers with serial number 6A~ or below, it is not supported.

94 CL4NX/CL6NX Operator Manual Calibrate Printing > Advanced > Calibrate Adjust the media sensor level. In instances of media detection malfunction, adjust the media sensor level (Gap and I-mark sensor). The setting items are as follows: 1 Auto-calibration Automatically adjust the sensor level. *Does not show if you have installed the optional linerless cutter kit (CL4NX only). 2 GAP Levels Manually set the Gap sensor level. 3 GAP Slice Level Manually set the Gap sensor slice level. 4 I-Mark Levels Manually set the I-mark sensor level. 5 I-Mark Slice Level Manually set the I-mark sensor slice level. Auto-calibration Printing > Advanced > Calibrate > Auto-calibration Perform the auto-calibration for the selected media sensor. Auto-calibration is not available if you have installed the optional linerless cutter kit (CL4NX only). • Gap + I-Mark: Perform the adjustment for both the Gap sensor and I-mark sensor. • Gap: Perform the adjustment for the Gap sensor. • I-Mark: Perform the adjustment for the I-mark sensor. Procedure: 1. Push the head lock lever towards the rear to unlock the print head. 2. Pass the media below the media sensor guide. If you are using labels, remove the label from the liner. Align it so that the media sensor does not sense the I-mark (black mark). 3. Press the print head down until the head lock lever is locked. To get the correct adjustment result, adjust after you have locked the print head. 4. Press the / buttons to select the type of sensor to be adjusted. 5. Press the right soft button or button. 6. When the confirmation screen appears, press the right soft button to start the sensor adjustment. 7. The sensor adjustment result shows. To exit the adjustment, press the right soft button. 8. Set to offline mode. Press the right soft button to confirm that the media feeds correctly. Note If the media does not feed correctly after Auto-calibration, contact your SATO reseller or technical support center.

95 CL4NX/CL6NX Operator Manual GAP Levels Printing > Advanced > Calibrate > GAP Levels Manually set the Gap sensor level. The setting procedure is as follows: First, adjust the “Low” level (voltage) of the Gap sensor. 1. Remove the label from the liner. 2. Pass the liner through the media sensor. Align it so that the media sensor does not sense the I-mark (black mark). 3. Close the print head. To get the correct adjustment result, adjust after you have closed the print head. 4. Select the GAP Levels in the Calibrate menu and press the button. 5. Press the / buttons to change the Emit value until the Sensor value is below 0.5 (V). Set the Emit value as low as possible. 6. If the Sensor value does not decrease below 0.5 after you changed the Emit value, press the / buttons to change the Receive value. 7. Take a note of the Sensor value from the above procedure. This is the “Low” level value for the Gap sensor. Next, check the “High” level (voltage) of the Gap sensor as follows: 8. Pass the media (attached with liner) between the media sensors. Align it so that the media sensor does not sense the I-mark (black mark). 9. Close the print head. 10. Check the Sensor value. If the value is 1.0 (V) higher than the “Low” level value you have recorded, then this is the “High” level value for the Gap sensor. If the difference between the “High” and the “Low” levels is less than 1.0, adjust the Emit and Receive values so that the difference is more than 1.0, or perform the adjustments again from step 1. The standard values for the “High” and “Low” levels for the Gap sensor are as follows: • Low (with only liner) ≤ 0.5 (V) • High (media attached with liner) - Low ≥ 1.0 (V) 11. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value.

96 CL4NX/CL6NX Operator Manual GAP Slice Level Printing > Advanced > Calibrate > GAP Slice Level Set the Gap sensor slice level. The setting procedure is as follows: 1. Use the following formula to calculate the slice level. [(High level - Low level) x 0.3 + Low level = slice level] 2. Select the GAP Slice Level in the Calibrate menu and press the button. 3. Press the / buttons to change the Slice level value. Set the Slice level to the level calculated in step 1. 4. Press the right soft button to confirm the value. Note If you set the Slice level to 0.0 (V), the printer sets the slice level automatically.

97 CL4NX/CL6NX Operator Manual I-Mark Levels Printing > Advanced > Calibrate > I-Mark Levels Manually set the I-mark sensor level. The setting procedure is as follows: First, adjust the “Low” level (voltage) of the I-mark sensor. 1. Pass the media (attached with liner) between the media sensors. Align it so that the media sensor does not sense the I-mark (black mark). 2. Close the print head. To get the correct adjustment result, adjust after you have closed the print head. 3. Select the I-Mark Levels in the Calibrate menu and press the button. 4. Press the / buttons to change the Emit value until the Sensor value is below 0.5 (V). Set the Emit value as low as possible. 5. If the Sensor value does not decrease below 0.5 after you changed the Emit value, press the / buttons to change the Receive value. 6. Take a note of the Sensor value from the above procedure. This is the “Low” level value for the I-mark sensor. Next, check the “High” level (voltage) of the I-mark sensor as follows: 7. Pass the media between the media sensors so that the media sensor can sense the I-mark (black mark). 8. Close the print head. 9. Check the Sensor value. If the value is 1.0 (V) higher than the “Low” level value you have recorded, then this is the “High” level value for the I-mark sensor. If the difference between the “High” and the “Low” levels is less than 1.0, adjust the Emit and Receive values so that the difference is more than 1.0, or perform the adjustments again from step 1. The standard values for the “High” and “Low” levels for the I-mark sensor are as follows: • Low (without I-mark) ≤ 0.5 (V) • High (with I-mark) - Low ≥ 1.0 (V) 10. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value.

98 CL4NX/CL6NX Operator Manual I-Mark Slice Level Printing > Advanced > Calibrate > I-Mark Slice Level Set the I-mark sensor slice level. The setting procedure is as follows: 1. Use the following formula to calculate the slice level. [(High level - Low level) x 0.7 + Low level = slice level] 2. Select the I-Mark Slice Level in the Calibrate menu and press the button. 3. Press the / buttons to change the Slice level value. Set the Slice level to the slice level calculated in step 1. 4. Press the right soft button to confirm the value. Note If you set the Slice level to 0.0 (V), the printer sets the level automatically. Head Check Printing > Advanced > Head Check Automatically check if there is a broken element of the print head. The options are as follows: • Off: Head Check disabled. • All: Check the entire print area. • Barcode: Check only the area for printing a barcode. Head check is not applicable for barcodes printed as graphic data. CAUTION Head check is a reference for checking for a broken element of the print head. This function does not guarantee barcode readability. Head Check Mode Printing > Advanced > Head Check Mode Set the method for head check. Shows only if you have selected All or Barcode in the Head Check menu. The options are as follows: • Always: Perform the head check for every item. • After Batch: The head check occurs before starting to print and when printing is stopped. If backfeed is applicable, the head check occurs before starting to print, when stopping to print and during the backfeed. • Every Page: Perform the head check for each specified number of media.