SmartSight S1500e Quick Installation Manual

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical or otherwise, without the prior written permission of SmartSight. S1500eTM Series Quick Installation Guide Firmware Release 2.60/3.0 Published by: SmartSight Networks Inc. 1800 Berlier Street Laval (Quebec) Canada H7L 4S4 www.smartsightnetworks.com Publication date: January 16, 2004 The SmartSight logo, SmartSight, S1500e, S1502e, S1504e, S1508e, nDVR, and Versalis are trademarks of SmartSight Networks Inc. Any other product names mentioned herein are the trademarks or registered trademarks of their respective owners. While every reasonable effort has been made to ensure the accuracy of this document, SmartSight makes no warranty of any kind and assumes no responsibility for errors and omissions. No liability is assumed for incidental or consequential damages in connection with or arising from the use of the information contained herein.

Preface................................................................................ v Who Should Read this Guide............................................ vi How to Use this Guide .................................................... vi About Us ..................................................................... viii Chapter 1 � Overview ......................................................... 1 About the S1500e Series ................................................. 2 Physical Characteristics ............................................. 2 Security .................................................................. 3 Video ...................................................................... 4 Shipment ...................................................................... 5

S1500e Series iv Unit Casing Description ................................................... 6 S1500e and S1502e .................................................. 7 S1508e ................................................................... 9 S1504e ................................................................. 12 Chapter 2 � Configuration and Installation ..................... 15 Configuration ............................................................... 16 Point-to-Point Connection .............................................. 21 Installation .................................................................. 23 Status LEDs ................................................................. 26 System LED on the S1500e and S1502e ..................... 27 System LED on the S1504e and S1508e ..................... 29 Video LEDs on the S1504e and S1508e ...................... 30 Index ................................................................................. 31 Unit Description Form ...................................................... 33

configure and install the SmartSight S1500e series video servers. This guide covers the following firmware versions: Unit Firmware version S1500e 2.60 S1502eTM 2.60 S1504eTM 3.0 S1508eTM 3.0

This guide is intended for engineers and technicians who will install the S1500e series units. It provides basic information on how to configure and install the units. This guide assumes that you are familiar with: � Installation and manipulation of electronic equipment � General use of computers � Microsoft Windows operating systems How to Use this Guide The S1500e Series Quick Installation Guide is divided into the following chapters: 1 Overview—Provides a brief description of the features of the S1500e series and an illustration of its casing. 2 Configuration and Installation—Presents the configuration and installation procedures of the unit. An index and a unit description form complete the guide.

How to Use this Guide vii In addition to this guide, the following documentation is also available: � S1500e Series User Manual—Contains conceptual information on the configuration, installation, and operation of the S1500e series units. � SConfigurator User Manual—Presents the instructions on how to use the proprietary SmartSight software to configure the S1500e series units. � Release Notes—Contain information about S1500e series upgrades and known issues still under investigation, as well as a description of features not covered in this version of the documentation. All these documents are contained on the SmartSight Utilities CD shipped with the S1500e series units.

streaming, SmartSight, based in Quebec (Canada), is dedicated to developing video solutions for CCTV and IP networks that deliver real-time video content over LAN, wireless LAN, WAN, Internet, and 2.5/3 G cellular networks. SmartSight’s networked digital video solutions enable video management and monitoring primarily for security, surveillance, and asset protection in airports, government, municipal, and transportation facilities as well as corporate enterprises. SmartSight also offers ISPs and ASPs a tool to provide real-time video broadcast over the Internet. Web Site Our Web site is located at www.smartsightnetworks.com. You can use it to download the products specifications, application notes, and user documentation, as well as to request the latest versions of firmware and software (under Support > Downloads). Support If you encounter any type of problem after reading this manual, contact your local distributor or SmartSight representative. You can also use the Support section on our Web site to find the answers to your questions. Submit questions, inquiries, and comments in the Requests subsection, or browse our solution database (FAQ) holding resolved issues.

About Us ix SmartSight technical support personnel is available to help you use your units and the related software. To reach technical support On the Web: Support section on www.smartsightnetworks.com By phone: 1 888 494-7337 (North America) or +1 450 686-9000 Monday to Friday, from 8:30 to 18:00 EST By fax: +1 450 686-0198

the S1500e video server series is a self-contained solution delivering high quality MPEG-4 video at 30 frames per second over 10/100Base-T networks. The video server can easily be extended over local and wide area networks (LANs and WANs) or the Internet using ISDN, PSTN, or xDSL routers. It is built on open standards to provide long-term investment protection.

S1500e Series 2 About the S1500e Series The S1500e series is part of the VersalisTM solution that provides compelling video-over-IP solutions to the CCTV industry. This unit is for indoor use only. Each unit is configured to interface, right out of the box, with the most popular camera data port configuration (4800 baud, 8 data bits, no parity, 1 stop bit). Physical Characteristics An S1500e server can be a receiver (-R) or a transmitter (-T); a single receiver and four transmitter units are available. Here is an overview of their features: You can also purchase an S1500e-T unit with the extended temperature option. Unit Video I/O Data input Maximum frame rate S1500e-R 1 output 3 dry contacts N/A S1500e-T 1 input 3 dry contacts 30 frames per second (fps) full motion S1502e 2 inputs 3 dry contacts 2 inputs at 15 fps S1504e 4 inputs 8 dry contacts 4 inputs at 30 fps full motion S1508e 8 inputs 8 dry contacts 8 inputs at 15 fps

About the S1500e Series 3 Unless otherwise specified, the word S1500e refers to any of these units. All units have two independent serial ports (for RS-232 and RS-422/485 protocols) and a reset button. You power the S1500e units with 12V DC. Security Every S1500e unit comes with a unique SSL (secure sockets layer) certificate for securing its IP link. SSL is a commonly used protocol for managing the security of IP message transmission. Therefore, the connections between two units or between a unit and the SConfigurator tool can be secured. The SSL protocol secures the I/O, serial port, and VSIP communication data; it does not apply to audio and video transmission.

S1500e Series 4 Video The S1500e series units can have the following video resolutions: The frame rate of the units can be: � NTSC—1, 2, 3, 5, 10, 15, or 30 frames per second (fps) � PAL—1, 2, 3, 5, 8, 12, or 25 fps Resolution Unit Number of columns Number of lines NTSC/PAL NTSC PAL QCIF All units 176 128 144 CIF All units 352 240 288 2CIF All units except S1502e and S1508e 352 384 448 2CIFH (All columns) All units 704 240 288 4CIF All units except S1502e and S1508e 704 480 576 All lines All units except S1502e and S1508e 352 480 576

Shipment 5 Shipment Your S1500e shipment contains the following items: � The requested transmitter and/or receiver units � For the S1500e and S1502e: � A 12V DC external power supply (for North America only) � For the S1504e and S1508e: � Rack mount brackets � The SmartSight Utilities CD containing the documentation and release notes for the unit as well as the SConfigurator application Product code Description S1500e-R Ethernet receiver S1500e-T Ethernet transmitter (one input) S1500e-XT Ethernet transmitter (one input) for extended temperature S1502e-T Ethernet transmitter (two inputs) S1504e-T Ethernet transmitter (four inputs) S1508e-T Ethernet transmitter (eight inputs) ProductCode-A Transmitter or receiver with bidirectional audio ProductCode-V S1504e or S1508e transmitter with a video output port (to be available on a future firmware release)

S1500e Series 6 � This installation guide The shipment may also contain the following options: � For the S1500e and S1502e: � A 10-unit rack mount panel (SRM10) � For the S1504e and S1508e: � A 12V DC power supply for a single unit (PS1260) Unit Casing Description The S1500e electronics are enclosed in a non-weatherproof extruded aluminium casing that is not meant for outdoor use. The front and back panels vary depending on the unit in the series.

Unit Casing Description 7 S1500e and S1502e The front panel consists of: � An RJ-45 jack � A system status LED � A reset button � A female DB-9 connector for RS-232 use S1500e Series Status Reset RS232 LAN 10/100 RJ-45 Ethernet System status Reset RS-232 serial port (DB-9 connector)

S1500e Series 8 The back panel consists of: � A 12-pole connector for power, input/output, and RS-422/485 � One or two female BNC connectors to be used as video input or output � Optional audio connectors Video Audio In Out In 3 In 2 In 1 Tx+ Tx- Rx+ Rx- Gnd Rly Rly +12V Gnd In RS422/485 Pwr Out Video 1 Video 2 12V DC Alarm/audio I/O RS-422/485 serial port Audio (optional) Video 2 for S1502e Main video

Unit Casing Description 9 S1508e The front panel consists of: � An RJ-45 jack � Eight video status LEDs � A system status LED � A reset button � A female DB-9 connector for RS-232 use S1508e RS232 Reset Status LAN 10/100 Video Status 1 8 7 6 5 4 3 2 RJ-45 Ethernet System status Reset RS-232 serial port (DB-9 connector) Video input status

S1500e Series 10 The back panel consists of: � Multipole connectors for power, input/output, and RS-422/485 � An optional video output BNC connector (to be available on a future firmware release) � Eight video input BNC connectors � Four DIP switches for the video input terminations � Optional audio connectors Audio Out In Video out Video in 1 Video in 2 Video in 3 Video in 4 Video in 5 Video in 6 Video in 7 Video in 8 Pwr Out In RS422/485 +12V Gnd Gnd Gnd Gnd Gnd Rly 1 Rly 2 Rly 2 Rly 1 In 1 In 8 In 7 In 6 In 5 In 4 In 3 In 2 Rx- Rx+ Tx- Tx+ 12V DC Alarm/audio I/O RS-422/485 serial port Audio (optional) Video out (optional) Video input Video input DIP switches

Unit Casing Description 11 The DIP switches determine if a video input is terminated in the unit (with a load resistance of 75 ohms) or left in high impedance for looping (hi-z). Position 1 is for the video input to the left of the switch, whereas position 2 is for the video input to the right. ON 1 2 Hi-z 75 ohms

S1500e Series 12 S1504e The front panel consists of: � An RJ-45 jack � Four video status LEDs � A system status LED � A reset button � A female DB-9 connector for RS-232 use Since the S1504e comes in the same casing as the S1508e, eight video inputs are displayed. The four inputs used are numbered 1, 3, 5, and 7. S1504e RS232 Reset Status LAN 10/100 Video Status 1 2 3 4 5 6 7 8 RJ-45 Ethernet System status Reset RS-232 serial port (DB-9 connector) Video input status

Unit Casing Description 13 The back panel consists of: � Multipole connectors for power, input/output, and RS-422/485 � An optional video output BNC connector (to be available on a future firmware release) � Four video input BNC connectors � Four DIP switches for the video input terminations � Optional audio connectors In the DIP switches, only the left position is used. Audio Out In Video out Video in 1 Video in 3 Video in 5 Video in 7 Pwr Out In RS422/485 +12V Gnd Gnd Gnd Gnd Gnd Rly 1 Rly 2 Rly 2 Rly 1 In 1 In 8 In 7 In 6 In 5 In 4 In 3 In 2 Rx- Rx+ Tx- Tx+ Video in 2 Video in 4 Video in 6 Video in 8 12V DC Alarm/audio I/O RS-422/485 serial port Video out (optional) Audio (optional) Video input DIP switches

series of steps: � Basic configuration, mainly for communication and serial connection � Physical installation in its final location

S1500e Series 16 Configuration The first step in installing an S1500e system is to change the IP address of the unit to ensure compatibility with an existing network. Write down the IP information in the form located at the end of the guide on page 33. The minimum software and hardware requirements for the computer needed to configure the unit are: � Windows 2000 Service Pack 2 or higher, or Windows XP � Network card � Serial port To set the IP parameters: 1 In a lab, unpack the unit and set it on a table. 2 Plug the S1500e IP connector directly to a computer using a crossover cable or to your LAN using a straight-through cable.

Configuration 17 3 On the S1500e and S1502e only, install the ferrite snap-on clamp on the Ethernet cable. 4 Power the unit. 5 On the computer, start the SConfigurator software included on the SmartSight Utilities CD shipped with your equipment. The SConfigurator window appears. 2-3 inches Ferrite Clamp

S1500e Series 18 6 From the General tab, click Program Options. The Program Options window appears. 7 Ensure that the VSIP Port value is 5510; otherwise, click Default. 8 Ensure that the Discovery IP Address is 255.255.255.255; otherwise, click Reset to Broadcast.

Configuration 19 9 Check Detect All Units on LAN, then click OK. 10 Choose the Units tab, then click Discover. A unit of type “Unknown” with a 169.254.X.Y IP address appears in the Units box; it corresponds to your new unit.

S1500e Series 20 11 Select the unknown unit, then click Configure. In the Reconfigure unit? confirmation window, click Yes. The New Network Configuration window appears. 12 To use DHCP (dynamic host configuration protocol), check Use DHCP. Otherwise, enter the IP address, subnet mask, and gateway of the unit, as provided by your network administrator. For more information about DHCP, refer to the S1500e Series User Manual. 13 Click OK. 14 In the Units tab, click Discover. The new S1500e unit appears. 15 Select the unit, then click Configure.

Point-to-Point Connection 21 16 Configure the serial port parameters to match those of the target equipment (for instance, camera or PTZ keyboard). For more information, refer to the SConfigurator User Manual. The S1500e initial configuration is now complete. Point-to-Point Connection To view video on a monitor in a point-to-point context (as opposed to using the nDVRTM software), you have to create a connection between a transmitter and a receiver. Typically, both units sit on the same IP subnet as SConfigurator and have the same VSIP port; to access other units, refer to the unit discovery section in the SConfigurator User Manual. For more information about the connection process, refer to the “Managing Connections” chapter, also in the SConfigurator User Manual. Note The two units must have the same firmware version, with the following exception: The S1504e and S1508e, both at firmware release 3.0, will work with an S1500e receiver at version 2.60.

S1500e Series 22 To perform a point-to-point connection: 1 Start SConfigurator. 2 In the Units tab, discover the desired units. The discovered units appear in the Units box. 3 Choose the Connections tab, then click Add. The Connection Creator window appears. 4 Select a transmitter in the left column and a receiver in the right one.

Installation 23 5 To disable I/O data transmission (for example, alarms), clear Forward I/O. 6 To disable serial port data transmission (like PTZ commands), clear Forward Serial Port Data. 7 To enable audio between the units, check Enable Audio, then select the audio mode. 8 Click Connect. You should now have video on the monitor connected to the receiver unit. Installation Once your system is successfully configured, it is ready to be installed in its final location. Remember that your unit is an indoor product that cannot support an outdoor environment. The number of video inputs varies depending on the unit in the S1500e series. Each source requires a means to output the video. Depending on the context, you require up to eight S1500e receivers to output the video: � Point-to-point analog extension—One receiver per video input � nDVR—No receiver, since all output will be directed to the computer screen

S1500e Series 24 To install the system: 1 On the transmitter, plug the video cables of the domes or cameras to the video connectors. 2 On an S1504e or S1508e unit, set the DIP switch for each video input. 3 In a point-to-point context, plug each monitor video input cable to an S1500e-R video connector. 4 Connect the RS-422/485 serial port of the unit to the target device. 5 Plug the network cable to the RJ-45 Ethernet jack on the unit.

Installation 25 6 When installing an S1500e-XT unit, make it stand vertically, allowing for better cooling.

S1500e Series 26 Status LEDs The S1500e and S1502e have a single LED for system status. On the other hand, the S1504e and S1508e units have one system status LED and four or eight video status LEDs respectively. All these LEDs are bicolor (red-green). The following power-up conditions on the system status LED are abnormal: Warning � LED not lit: Check the power supply and cabling. If power is available and the LED stays off, call SmartSight technical support for assistance. � Steady red LED: There is an internal error that prevents the unit from starting normally. Power down and power back up the unit once. If the condition persists, proceed to a firmware update (for details, refer to the SConfigurator User Manual). If the update fails or the condition persists after the update, call SmartSight technical support for assistance. � Flashing red LED (2 second intervals): There is an internal error that prevents the unit from operating normally. This situation may happen after a firmware update or after the first boot-up. Power down the unit and call SmartSight technical support for assistance. � Flashing green-red LED not during a firmware update (S1500e and S1502e only): The unit is in backup mode; you will need to perform a firmware update using a serial connection.

Status LEDs 27 System LED on the S1500e and S1502e The system status LED provides detailed information on the current state of the system, including video. Condition Indication -T -R Steady red The unit is powering up. � � Flashing red (1 sec. intervals) The IP address of the unit is already assigned to another unit in the network. � � Flashing green (3 sec. intervals) The firmware has started, but the unit is not connected to the network. � � Flashing green (1 sec. intervals) The firmware has started, the unit is connected to the network, but no video/audio/serial* data is transmitted. � The firmware has started, the unit is connected to the network, but no video is received or audio/serial* data is received or transmitted. � Flashing green (0.2 sec. intervals) The firmware has started, the unit is connected to the network, and video/audio/serial* data is transmitted. � The firmware has started, the unit is connected to the network, and video is received or audio/serial* data is received or transmitted. � Three consecutive red blinks every 2 sec. No video source is detected and no video is transmitted. � Flashing green-red (1 sec. intervals) The unit is undergoing a firmware update. � �