Altigen AltiServ TM 4.5 Operation & User’s Manual

37 Voice Mail Editing a Distribution List To add or remove list members, after pressing 4 at the Main Menu to hear the Personal Options menu, press 7 to access the Distribution Lists menu, then… 1. Press 3 to Modify a distribution list. 2. When prompted, enter a 2-digit number to identify the list. 3. When prompted, do one of the following: • To add members, press 1, then follow steps 3 and 4 in the immediately preceding procedure, Creating a Distribution List. • To delete members, press 2. When prompted, enter the member number you want to delete. For extensions, ent ...

Dialing a Remote AltiServ Calling a Remote Extension Directly over IP To call a remote extension directly over IP: 1. Dial the IP trunk access code (e.g. 8). 2. Dial the destination ID (e.g. 1), if applicable. 3. Dial the destination extension number (e.g. 101). Calling Remote Auto Attendant or Operator If the remote system is configured to connect incoming calls to an operator or Auto Attendant (and not to a person’s or workgroup extension), you can connect with the operator or Auto Attendant as follows: 1. Dial the IP trunk access code (e.g. 8). 2. Dial the destinati ...

Operator Off-line When the Operator Off-line feature is activated, all calls are directed to the Auto Attendant. When callers dial 0 in the Auto Attendant, the system transfers the call to the next extension in the workgroup if one is configured. If there is no operator extension available, the system informs the caller that the Operator is not available and to leave a message in the Operator’s mailbox. To activate this feature, press #39. When it’s active, you can deactivate it also by pressing #39. Outside Call Blocking You can block access to all outside lines by ...

23 Telephone Features Operator Features This section is provided specifically for the designated Operator. Depending on your organization, this may be a single person or a number of people. Call Handling and the Auto Attendant If your system uses the Auto Attendant, it can handle and route incoming calls automatically with prompts and menus; most incoming calls do not reach the Operator. The call will ring at the Operator’s desk if the caller dials 0 while listening to options given by the Auto Attendant. The sections at the beginning of this chapter offer instructions on ...

19 Telephone Features 1 If you are unable to make calls within certain area codes, check with your Sys- tem Administrator for any toll restrictions placed on codes and dialing prefixes. Last Number Redial #99 Saves and redials the last number dialed. a = extension num.; = 2-digit num.; location num.; = character string b Feature available only on systems with Triton Analog Extension board. ...

AltiGen Voice Mail System Quick Features The following voice messaging features are accessible in the same way as telephone features, without having to login to the AltiGen Voice Mail System. Making Calls1 Feature Dial Description Greeting Menu # 11 Follow the system prompts to change your greeting. Password Menu # 28 Follow the system prompts to change your password. Feature Diala Description Dial By Name #34 # After entering #34, enter the letters of the name (first, or last, or both in any order), followed by #. Use 1 for Q and Z. The system sear ...