VTech 15100 Operation & User’s Manual

Phonebook –The home phonebook stores up to 50 entries. Calling Number Display* lets you see who’s calling. Your phone stores details of the last 10 callers in the Call List. * IMPORTANT You need to subscribe to a Network Calling Number Display service to be able to see the caller’s number or name when called, or in the Calls List. See page 42 for more details. This User Guide provides you with all the information you need to get the most from your phone. Before you make your irst call, you will need to set up your phone. Follow the simple instructions on the next few pages. NEED HELP? PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR VTECH PRODUCT, OR PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193 OR CONTACT US BY EMAIL AT: [email protected] • •

VTech 15100 handset VTech 15100 base unit Power adaptor Telephone line cord and adaptor Battery compartment cover AAA rechargeable batteries User guide • • • • • • •

Important safety instructions 7 Getting started 9 Location 9 Setting up 10 Battery low warning 12 Battery performance 12 Using your VTech 15100 phone on a broadband ADSL line? 13 Date and time 13 Getting to know your phone 15 Handset overview 15 Telephone base overview 19 Navigating the menus 20 Handset menu layout 20 Keystroke table 21 Handset display 22 Using the phone 24 Make, answer or end a call 24 Volume control 24 Mute 25 Temporary ringer silencing 25 Redial 26

29 Review phonebook entries 29 Alphabetical search 30 Edit a phonebook entry 30 Delete a phonebook entry 31 Delete all phonebook entries 31 Check the phonebook usage 31 Handset settings 32 Using the menu 32 Set date and time 33 Alarm settings 34 Ringer volume 35 Ringer melody 36 Key tone 37 Low battery tone 37 Out of range tone 38 Auto answer 38 Rename handset 39 Handset display 39 Base settings 40 Ringer volume 40

40 Change system PIN code 41 ECO mode 41 Telephone Network Services* 42 Calling Number Display 42 Memory match 43 Call list display screen message 44 Missed call indicator 44 Review the call list 45 Dial from the call list 45 Save a call list entry to the phonebook 45 Delete an entry in the call list 46 Delete the entire call list 46 Help 47 General information 55 Replacing the handset batteries 55 Safety 55 Cleaning 56 Environmental 57 How many telephones can you have? 57 Customer service & Product warranty 58

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ire, electric shock and injury, including the following: Read and understand all the instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bath tub, kitchen sink, swimming pool) or in humid areas. Do not overload wall outlets and extension cords as this can result in the risk of ire or electric shock. Unplug this product from the wall outlet and contact TecHelp on 1300 369 193 under the following conditions: When the power supply cord or plug is damaged or frayed. If the product does not operate normally by following the operating instructions. If the product has been dropped and the outer casing has been damaged. If the product exhibits a distinct change in performance. 1. 2. 3. 4. 5. 6. • • • •

There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Use only the supplied AAA rechargeable batteries. The operation periods for the handsets are only applicable with the default battery capacity. The use of other battery types or non rechargeable batteries/primary mobile batteries can be dangerous. These may cause interference and/or unit damage. VTech will not be held liable for damage arising from such noncompliance. Use only the AC power adaptors supplied with this product. Please contact TecHelp on 1300 369 193 for replacement adaptors. Please ensure that the batteries are inserted according to the correct polarity as indicated on the re-chargeable batteries and the internal markings inside the handset battery compartment. Do not immerse the batteries in water, and do not place them in a ire. Telephone receivers produce magnetic ields that can attract small metallic objects such as pins or staples. To avoid injury, do not place the handset where such objects can be picked up. 7. 8. 9. 10. 11. 12. 13. 14.

power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your VTech 15100 works by sending radio signals between the base and handset. The strength of the signal depends on where you locate the base. Putting it as high as possible ensures the best signal. The maximum range between the base station and the handset is approximately 300 meters. GETTING sTARTED

Plug the mains power adaptor cable into the base station, plug the other end of the mains power adaptor into a mains power wall socket. Insert one end of the telephone line cord into the base station and the other end of the telephone line cord into a telephone wall jack. If you have DSL high speed internet service, a DSL ilter (not included) is required. 1. 2. Note: Ensure power cord is fed through slot on base so unit sits lush with the desk. Telephone line jack Power cord jack Mains power wall socket To telephone wall jack Base power adapter

Slide open the battery compartment cover. Place the batteries as indicated, following the polarity. Slide the battery compartment cover back on until it clicks into place. Place the handset on the base to charger for at least 16 hours. When the handset if fully charged the will be steady on screen. A beep indicates that the handset is properly placed on the base or charger. 1. 2. 3. 4. Note: Only use the supplied AAA rechargeable batteries. Do not use alkaline batteries.

tone, the installation is successful. WARNING Do not place your VTech 15100 in the bathroom or other humid areas. IMPORTANT The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power adaptor, telephone cables and batteries supplied with the product. BATTERY LOw wARNING If the icon lashes in the handset display you will need to recharge the handset before you can use it again. During charging, the icon will appear to be illing in the display. BATTERY PERfORMANCE In ideal conditions, the fully charged battery should give up to 12 hours talk time, or 160 hours standby time, on a single charge. Note that a new battery will not reach full capacity until it has been in normal use for several days. To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. Running the battery right down at least once a week will help

rechargeable battery will reduce with time as it wears out, giving the handset less talk / standby time. Eventually it will need to be replaced. A replacement battery can be obtained by contacting TecHelp on 1300 369 193 or from your local electrical retailer. After charging your handset for the irst time, subsequent charging time is about 6–8 hours a day. The battery and handset may become warm during charging, however, this is normal. UsING YOUR VTECH 15100 PHONE ON A BROADBAND ADsL LINE? If this product is to be used on a broadband ADSL line, then you must ensure that it is connected via an ADSL ilter. Using this product on a Broadband line without an ADSL ilter may cause problems with this product and your Broadband service. DATE AND TIME If you have subscribed to a Network Calling Number Display service, the date and time are set automatically with each incoming call. If you have not subscribed to a Network Calling Number Display Service you can set the date and time manually.

Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to DATE & TIME. Press and or to scroll to SET DATE. Press and enter the date according to DD-MM-YY or MM-DD-YY format. Press to conirm. Set the time manually Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to DATE & TIME. Press and or to scroll to SET TIME. Press and enter the date according to 12 HR or 24 HR format. Press to conirm. Note: When 12 HR mode is the selected format, the time will display in 12 HR format but must be entered as 24 HR time when programming, e.g. for 01:25PM, enter 13:25. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6.

EARPIECE 2. OK/MENU In idle mode: Press to access the main menu. In sub-menu mode: Press to conirm selection shown on-screen. During a call: Press to access intercom / Phonebook/ Redial list/ Call list. 1. • • • 7 8 9 5 1 6 10 2 3 4 11 12

• In idle /predialling mode: Press to make a call. • In Redial list / Call List/ Phonebook entry: Press to make a call to the selected entry in the list. • During ringing. Press to answer a call. 4. REDIAL In idle mode: Press to access the redial list. 5. MICROPHONE 6. CALL LIST / UP CALL LIST / UP In idle mode: Press to access the call list. In menu mode: Press to scroll up the menu items. In phonebook / redial List / call list Press to scroll up the list. During a call: Press to increase the volume. During ringing: Press to increase the ringer volume. 7. C/MUTE/INT In idle mode: Press to initiate an intercom call. In main menu mode: Press to go back to idle screen. In sub-menu mode: Press to go back to previous menu. In sub-menu mode: Press and hold to go back to idle screen. In editing / pre-dial mode: Press to delete a character / digit. • • • • • • • • • • •

all the characters / digits. During a call: Press to mute or unmute the microphone. 8. TALK OFF During a call: Press to end a call and go back to idle screen. In menu / editing mode: Press to go back to previous menu. In idle mode: Press and hold to power on or off the handset. 9. REDIAL LIST /DOWN In idle mode: Press to access the redial list. In menu mode: Press to scroll down the menu items. In phonebook / redial List / call list Press to scroll down the list. During a call: Press to decrease the volume. During ringing: Press to decrease the ringer volume. 10. ALPHANUMERIC KEY PAD/ *(star) /#(hash) Press to insert a digit / character / * / # • 0 key in idle/predialing/number editing mode: Press and hold to insert a pause(P). • * key in idle mode: Press and hold to enable or disable the keypad lock. • • • • • • • • • • •

the ringer. 11. RECALL Press to activate Recall for use with Telephone Network Services such as Call Waiting during a call. 12. PHONEBOOK In idle mode: Press to access the phonebook list. • •

1. CHARGING CRADLE 2. HANDSET LOCATOR Press to locate the handset. The handset will ring for approximately 60 seconds. • 2 1

Your VTech 15100 has an easy to use menu system. Each menu has a list of options, as outlined on the following page. To enter the main menu of the handset Press when the phone is not in use. Press or until the handset displays the desired feature menu. Press to enter that menu. To return to the previous menu, press or . HANDsET MENU LAYOUT CALL LIST PHONEBOOK BS SETTINGS HS SETTINGS ADD TO PB DELETE DELETE ALL DETAILS ADD VIEW EDIT DELETE DELETE ALL PB STATUS DELETE HS FLASH TIME CHANGE PIN ECO MODE ALARM RING SETUP TONE SETUP RENAME HS HS DISPLAY AUTO ANSWER DATE & TIME 1. 2. 3. •

1 2 3 4 5 1 SPACE - 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * # Note: Other characters are available using keys * and #.

status of the telephone. Display icons Icons can be Steady (visible), Flashing or Off (not visible) Scroll up / down the menu items / Phonebook list / Redial list / Call List. Steady when the handset is with reception range. Flashes when out of range or not registered to the base. Steady when an intercom is in progress. Flashes when there is an incoming intercom call. Steady when a call is in progress. Steady when the ringer is switched off. Steady when an alarm is set. Flashes when the alarm time set before reaches. Steady when the keypad is locked. Steady when a message is received at the telephone service provider. Steady when the battery is fully charged. Animates when the battery is charging. Flashes when low battery power level is detected and the handset needs charging.

currently displayed. Steady when more characters are existed after the text currently displayed. (MENU) Press to select more menu options if applicable Press to confirm the current selection if applicable. (INT) Press to initial an intercom call when idle. (BACK) Press to go back to previous menu level or cancel the current action if applicable. Press to clear a character or stop the alarm if applicable, press to mute / unmute during a call. Steady when when you have received missed calls.

MAkE, ANswER OR END A CALL To make a call: Press on the handset. When you hear a dial tone, dial the number with the dialing keys (0-9, * or #). To predial a call: Enter the number with the dialing keys (0-9). Press to dial. To answer a call: If the handset is not on the telephone base or charger: Press . If the handset is on the telephone base or charger and if AUTO ANSWER is set to ON: When the phone rings, lift the handset to answer a call. To end a call: Press or place the handset in the telephone base or charger. VOLUME CONTROL During a call, press or to adjust the listening volume. 1. 2. 1. 2.

but the other party cannot hear you. During a call, press . The handset displays MUTED until the mute function is turned off. Press again to resume the conversation. TEMPORARY RINGER sILENCING When the telephone is ringing, you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the ringer temporary on a handset: Press . The icon and VOLUME OFF are displayed on the handset screen. • •

dialed (up to 20 digits) (up to 20 digits) are stored in the system memory. When there are already 5 entries, the oldest entry is deleted to make room for the new entry. Entries are in reverse chronological order. The handset plays two beeps when you reach the end or beginning of the redial list, or when you access the redial list with no records. To review and dial a redial entry: Press or REDIAL when the phone is not in use. Press or to scroll until the desired entry displays. Press to dial. To save a redial entry to phonebook: Press or REDIAL when the phone is not in use. Press or to scroll until the desired entry displays. Press to choose ADD TO PB. Press and then enter the name. Press . Edit the number if necessary. Press and or to choose a desired melody. The respective melody will be played when browsing the melody list (a total of 5 melodies for your selection). Press to conirm. You hear a conirmation tone. • • • 1. 2. 3. 1. 2. 3. 4. 5. 6. 7.

Press or REDIAL when the phone is not in use. Press or to scroll to the desired entry displays. Press and or to scroll to DELETE. Press to delete the displayed number. You hear a conirmation tone. To delete the entire redial list: Press or REDIAL when the phone is not in use. Press or to scroll to the desired entry displays. Press and or to scroll to DELETE ALL. Press . The screen displays “CONFIRM?”. Press . You hear a conirmation tone. CHAIN DIALING Use this feature on the cordless handsets to initiate a dialing sequence from numbers stored in the phonebook, call list or redial list while you are on a call. To access a number in the directory: Press while on a call. Press or to scroll to PHONEBOOK. Press and or to scroll to desired entry. Press to dial the displayed number. 1. 2. 3. 4. 1. 2. 3. 4. 5. 1. 2. 3. 4.

Press while on a call. Press or to scroll to CALL LIST. Press and or to scroll to desired entry. Press to dial the displayed number. To access a number on the redial list: Press while on a call. Press or to scroll to REDIAL LIST. Press and or to scroll to desired entry. Press to dial the displayed number. fIND HANDsET Use this feature to ind the handset. To start paging: Press on the telephone base when not in use. The idle handset will ring and display PAGING. To end paging: Press on the telephone base. -OR- Press or on the handset. -OR- Place the handset in the telephone base. 1. 2. 3. 4. 1. 2. 3. 4. • • • •

Press when the telephone is not in use. -OR- Press when the telephone is not in use, and then press or to scroll to PHONEBOOK. Press . Press twice to select ADD. Enter a name, and then press . Enter a number, and then press . Press or to scroll to the desired ringer melody for your phonebook entry (a total of 5 melodies for your selection). Press to conirm. You hear a conirmation tone. REVIEw PHONEBOOk ENTRIEs Phonebook entries appear alphabetically. Press when the telephone is not in use. -OR- Press when the telephone is not in use, and then press or to scroll to PHONEBOOK. Press . Press or to scroll to the desired entry. Press and or to scroll to VIEW. Press and or to view the detail of the selected entry. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. PHONEBOOk

phonebook. Use the dialing keys to enter the letter associated with the name. For example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see Jessie), twice to see Kevin, or three times to see Linda. If necessary, press or to browse. EDIT A PHONEBOOk ENTRY Search for the desired entry in the phonebook (see Review phonebook entries on page 29 or Alphabetical search on page 30). Press and or to scroll to EDIT, and then press . Edit the name, and then press . Edit the number, and then press . Press or to scroll to the desired ringer melody for your phonebook entry. Press . You hear a conirmation tone. 1. 2. 1. 2. 3. 4. 5. 6.

Press when the telephone in idle. -OR- Press when the telephone is not in use, and then press or to scroll to PHONEBOOK. Press . Press or to scroll to the desired entry. Press and or to scroll to DELETE. Press to conirm. DELETE ALL PHONEBOOk ENTRIEs Press when the telephone in idle. -OR- Press when the telephone in idle, and then press or to scroll to PHONEBOOK. Press . Press and or to scroll to DELETE ALL, and then press . The screen will display “CONFIRM?”. Press to conirm. CHECk THE PHONEBOOk UsAGE You can check how many entries have been stored in your phone and how many phonebook entries are available for you to store in the phonebook. Press when the telephone in idle. -OR- Press when the telephone is not in use, and then press or to scroll to PHONEBOOK. Press . Press and or to scroll to PB STATUS, and then press . The screen will display XX/50 USED. 1. 2. 3. 4. 1. 2. 3. 1. 2.

You can use the menu of the handset to change the telephone settings. Press when idle. Press or until the screen displays the desired feature menu. Press to enter the menu. To return to the previous menu, press or . 1. 2. 3. • HANDsET sETTINGs

If you subscribe to a Network Calling Number Display service, the date and time are set automatically with each incoming call. Make sure the settings are correct so that the alarm feature works properly. To set the date format: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to DATE & TIME. Press and or to scroll to DATE FORMAT. Press and or to select your desired date format (DD-MM-YY or MM-DD-YY). Press to conirm. You hear a conirmation tone. To set the time format: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to DATE & TIME. Press and or to scroll to TIME FORMAT. Press and or to select your desired time format (24 HR or 12 HR). Press to conirm. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6.

Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to DATE & TIME. Press and or to scroll to SET TIME. Press and use the dialing keys to enter the time. Press to save the settings. You hear a conirmation tone. To set the time: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to DATE & TIME. Press and or to scroll to SET DATE. Press and use the dialing keys to enter the date. Press to save the settings. You hear a conirmation tone. ALARM sETTINGs You can use this phone to set an alarm clock. To turn on/off the alarm Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press to display ALARM. Press and or to scroll to ON or OFF. Press to conirm. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5.

time. To set the alarm time (if the alarm is set to be ON) Follow Steps 1 to 5 in the section To turn on /off the alarm. Enter the time. Press to set the snooze function. Press and or to select ON or OFF. Press to conirm. RINGER VOLUME You can adjust the ringer volume or turn the ringer off on each handset. When the ringer is turned off, the handset displays . Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to RING SETUP. Press and or to scroll to RING VOLUME. Press and or to sample each ringer volume level (a total of 6 levels for your selection, including VOLUME OFF). Press to save your selection. You hear a conirmation tone. 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. 6.

You can choose from different ringer tones on each handset. Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to RING SETUP. Press and or to scroll to EXT. RING. Press and or to select the desired ringer melody. Press to conirm. You hear a conirmation tone. To set the ringer melody for internal call: You can choose from different ringer tones on each handset. Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to RING SETUP. Press to display INT. RING. Press and or to select the desired ringer melody. Press to conirm. You hear a conirmation tone. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6.

turn off the key tone, there are no beeps when you press keys. To set the key tone: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to TONE SETUP. Press to display KEY TONE. Press and or to select ON or OFF. Press to save your selection. You hear a conirmation tone. LOw BATTERY TONE When low battery tone is set to ON and low battery is detected, an alert tone will be emitted while you are talking with the handset to alert you that you need to charge up your battery. To set the low battery tone: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to TONE SETUP. Press and or to scroll to BATTERY TONE. Press and or to select ON or OFF. Press to save your selection. You hear a conirmation tone. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6.

When a handset is out of range of the telephone base, an alert tone will be emitted if no coverage tone is set to ON, You need to move the handset closer to the telephone base. To set out of range tone: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to TONE SETUP. Press and or to scroll to OUT OF RANGE. Press and or to select ON or OFF. Press to save your selection. You hear a conirmation tone. AUTO ANswER This feature allows you to answer a call by lifting the handset off the base if you have set the auto answer to ON. To reset the auto answer: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to AUTO ANSWER. Press and or to select ON or OFF. Press to save your selection. You hear a conirmation tone. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5.

cannot exceed 10 characters. To reset the auto answer: Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to RENAME HS. Press and use the dialing keys to edit the name. use the dialing keys to edit the name. dialing keys to edit the name. to edit the name. Press to save your selection. You hear a conirmation tone. HANDsET DIsPLAY Press when the handset is not in use. Press or to scroll to HS SETTINGS. Press and or to scroll to HS DISPLAY. Press and or to select HANDSET NAME or TIME. Press to save your selection. You hear a conirmation tone. 1. 2. 3. 4. 5. 1. 2. 3. 4. 5.

The recall (lash) time settings are country dependent. Please contact your local service provider for the correct settings. Press when the handset is not in use. Press or to scroll to BS SETTINGS. Press and or to scroll to FLASH TIME. Press and or to select the desired lash time (SHORT, MEDIUM, LONG). Press to conirm. You hear a conirmation tone. 1. 2. 3. 4. 5. BAsE sETTINGs

A 4-digit system PIN code is used for changing the system settings of the base station. It is used to protect your phone against unauthorized use. The default system PIN code is 0000. Press when the handset is not in use. Press or to scroll to BS SETTINGS. Press and or to scroll to CHANGE PIN. Press and enter the old system PIN (default: ). Press and enter the new system PIN. Press and enter the new system PIN again. Press to conirm. You hear a conirmation tone. ECO MODE When ECO mode is set to ON, the radiation, as well as the transmission range, will be halved. Press when the handset is not in use. Press or to scroll to BS SETTINGS. Press and or to scroll to ECO MODE. Press and or to select the ON or OFF. Press to conirm. You hear a conirmation tone. 1. 2. 3. 4. 5. 6. 7. 1. 2. 3. 4. 5.

these services. Some features may not operate as described. Call your Network Service Provider for more information. CALLING NUMBER DIsPLAY If you have subscribed to a Network Calling Number Display service, you will be able to see your caller’s number on your handset display (provided it is not blocked) prior to answering the call. If your caller’s name is stored in the phonebook and a number match is found, you will see the caller’s name on the display instead. Calling Number Display from the home line allows you to see the name, number, date and time of the incoming calls. The Calling Number Display may appear differently if the caller is matched to a phonebook entry (see Memory match on page 43). When a Network Calling Number Display is active on your service, incoming numbers will be saved in the telephone’s Call list. The number will be shown on the display when the phone is ringing. If the number matches with one of the entries in your phonebook, the caller’s name stored in the phonebook will be displayed with the number. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are relected in all other TELEPHONE NETwORk sERVICEs*

appears on the screen, it does not show in the call list history. Missed calls are marked with XX NEW CALL(S). Each time you review a new call list entry, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed calls indicator no longer shows. You can review, redial, and copy an entry into the phonebook. Entries appear in reverse chronological order. Only one handset can review the call list at a time. If a handset tries to enter the call list while another handset is already in it, Not available at this time appears. The call list information might not be available for every incoming call. The callers might intentionally block their names and / or telephone numbers. MEMORY MATCH If the incoming telephone number matches the exact telephone number in your phonebook, the name that appears on the screen matches the corresponding name in your phonebook. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your phonebook. Note: If the phone number has more than 24 digits, only the last 24 digits will be saved or shown in the call list.

With some incoming calls, if the telephone number is not available, the handset may display one of the following explanations: UNAVAILABLE This caller’s number is unavailable. PRIVATE The caller is blocking the telephone number. When the list is full, and a new call is received, the oldest entry will be deleted automatically. IMPORTANT To use a Network Calling Number Display you must irst subscribe to the service from your service provider. For more information on Network Services call your service provider. To ensure the caller’s name is displayed, make sure you have stored the full telephone number in the phonebook. MIssED CALL INDICATOR When there are calls that have not been reviewed in the call list, the screens display XX NEW CALL(S). When you have reviewed all the missed calls, the missed call indicator goes away. Each time you review a call list entry on the handset, the number of missed calls decreases by one. Note: The number you see on your Calling Number Display is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers.

Review the call list to ind out who called, to return the call, or to copy the caller’s name and number into your phonebook. Press when the telephone is not in use. -OR- Press when the telephone is not in use. Press again to select CALL LIST. Press or to scroll to the desired entry. Press and or to scroll to DETAILS. Press to review the details of the selected entry. DIAL fROM THE CALL LIsT Press when the telephone is not in use. -OR- Press when the telephone is not in use. Press again to select CALL LIST. Press or to scroll to the desired entry. Press to dial the selected entry. sAVE A CALL LIsT ENTRY TO THE PHONEBOOk Press when the telephone is not in use. -OR- Press when the telephone is not in use. Press again to select CALL LIST. Press or to scroll to the desired call list entry. Press to display ADD TO PB. 1. 2. 3. 4. 1. 2. 3. 1. 2. 3.

Press and then edit the number if necessary. Press and or to scroll to the desired melody. Press to conirm. You hear a conirmation tone. DELETE AN ENTRY IN THE CALL LIsT Press when the telephone is not in use. -OR- Press when the telephone is not in use. Press again to select CALL LIST. Press or to scroll to the desired entry. Press and or to scroll to DELETE. Press to conirm. You hear a conirmation tone. DELETE THE ENTIRE CALL LIsT Press when the telephone is not in use. -OR- Press when the telephone is not in use. Press again to select CALL LIST. Press and or to scroll to DELETE ALL. Press and the screen display CONFIRM?. Press to conirm. You hear a conirmation tone and the screen displays EMPTY. 4. 5. 6. 7. 1. 2. 3. 4. 1. 2. 3. 4.

Make sure the power cord is securely plugged in. Make sure you plug the battery connector securely into the handset. Make sure you plug the telephone line cord securely and irmly into the telephone base and the telephone wall jack. Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the handset charger when not in use. Reset the telephone base. Unplug the electrical power. Remove the handset batteries. Wait for approximately 15 seconds, then plug the power cord back in, and re-install the batteries. Allow up to one minute for the handset and telephone base to reset. You may need to purchase a new handset battery. I cannot get a dial tone. Try all the suggestions above. Move the handset closer to the telephone base. You may have moved out of range. If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider. Your line cord may be defective. Try installing a new line cord. • • • • • • • • • • HELP

Try all the suggestions above. Make sure you have a dial tone before dialing. The handset may take a second or two to ind the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, irst try muting the handset before dialing, or dial from another room with less background noise. If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information. My handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adaptor into a different, working mains power wall socket. Move the handset closer to the telephone base. You may have moved out of range. Reset the telephone base. Unplug the electrical power. Remove the handset batteries. Wait for 15 seconds then plug the power cord back in, and reinstall the batteries. Allow up to one minute for the handset and telephone base to reset. • • • • • • • •

your phone. Try installing your phone as far away as possible from these types of electronic devices. OUT OF RANGE appears on my handset. Ensure you plug the telephone base in properly and the power is on. Place the handset closer to the telephone base for synchronization. Move the handset closer to the telephone base. You may have moved out of range. Reset the telephone base. Unplug the electrical power. Remove the handset batteries. Wait for approximately 15 seconds, then plug the power cord back in, and re-install the batteries. Allow up to one minute for the handset and telephone base to reset. Other electronic products can cause interference with your phone. Try installing your phone as far away as possible from these types of electronic devices. The handset battery does not accept charge while in the handset charger. Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the handset charger when not in use. If the battery is completely depleted, charge the handset for at least 30 minutes before use. You may need to purchase a new battery. • • • • • • • • •

the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL ilter between the telephone line cord and the telephone wall jack. The ilter prevents noise and Calling Number Display problems as a result of DSL interference. Contact your DSL service provider for more information about DSL ilters. You may be able to improve the performance of your phone by installing your new telephone base as far as possible from any other existing telephone system that may already be installed. Other electronic products can cause interference with your phone. Try installing your phone as far away as possible from these types of electronic devices. Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone may have better reception in a high area. • • • • • •

problem, contact your telephone service provider (charges may apply). I hear other calls while using my phone. Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. The telephone does not ring when there is an incoming call. Make sure that the ringer is not off. Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely. Make sure the batteries are correctly installed if necessary. The handset may be too far from the telephone base. Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. The layout of your home might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location. • • • • • • • • • •

problem, contact your telephone service provider (charges may apply). Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply). Other electronic products can cause interference with your phone. Try installing your phone as far away as possible from these types of electronic devices. Remove and install the handset battery again. Place the handset in the handset charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. Your line cord may be defective. Try installing a new line cord. My calls cut in and out while I’m using my handset. Other electronic products can cause interference with your phone. Try installing your phone as far away as possible from these types of electronic devices. Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • • • • • • •

protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area. If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). My Calling Number Display isn’t working properly. Calling Number Display is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. The caller must be calling from an area that supports Calling Number Display. Both your and your caller’s telephone service providers must use Calling Number Display compatible equipment. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL ilter between the telephone line cord and the telephone wall jack. The ilter prevents noise and Calling Number Display problems resulting from DSL interference. Contact your DSL service provider for more information about DSL ilters. • • • • • • •

Display when on a call. Make sure you subscribe to Calling Number Display with call waiting features from your telephone service provider. Calling Number Display feature works only if both you and the caller are in areas offering Calling Number Display service, and if both telephone service providers use compatible equipment. Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power to the telephone base. Disconnect the handset battery. Wait a few minutes. Connect power to the telephone base. Re-install the battery and place the handset into the cordless charger. Wait for the handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. TecHelp line 1300 369 193 Call TecHelp: if you are having dificulties using your VTech 15100. if you need replacement batteries or mains power lead. • 1. 2. 3. 4. 5. 6. • •

After a time, you may ind that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. Replacement rechargeable AAA rechargeable batteries can be purchased from TecHelp line on 1300 369 193 your local electrical retailer. Slide off the battery compartment cover and remove existing batteries. Insert the new batteries and replace the compartment cover until it clicks into place. sAfETY Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Use only the approved rechargeable batteries supplied. Spare rechargeable batteries can be purchased from TecHelp on 1300 369 193 or your local electrical retailer. Do not open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Radio signal transmitted between the handset and base may cause interference to hearing aids. • • • • GENERAL INfORMATION

expert be sought before using this product in the vicinity of emergency / intensive care medical equipment. Your product may interfere with other electrical equipment, e.g. TV and radio sets clock / alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. Please note VTech accepts no responsibility for damage caused to your VTech 15100 handset by using any other type of batteries. Never dispose of batteries in a ire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Dispose of batteries as per local / state requirements. CLEANING Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. • • • •

The product may heat up when the batteries are being recharged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique / veneered wood. Do not stand your product on carpets or other surfaces which generate ibres, or place it in locations preventing the free low of air over its surface. Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. Do not expose your product to ire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm. HOw MANY TELEPHONEs CAN YOU HAVE? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your VTech 15100 has a REN of 0.1. A total REN of 3 is allowed, if the total REN of 3 is exceeded, the telephone may not ring. With different telephone types there is not guaranteed of ringing, even when the REN is less than 3. • • • • • •

proof of the date of purchase. Customer Service If you require assistance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: [email protected]. If you are trying to access a Telephone Network Service and require assistance speciically related to the network service or would like to subscribe to the service, contact your service provider. Voluntary Product Warranty In addition to your Statutory Rights and subject to the conditions below, VTech warrants that this product will be free from any defect in materials or workmanship under conditions of normal use for a period of 12 months from date of purchase. CUsTOMER sERVICE & PRODUCT wARRANTY

defects if defects are caused by an accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable care, unauthorised modiication, loss of parts, tampering or attempted repair by a person not authorised by VTech; or where the product has been damaged by lightning or a mains power surge. Where a valid claim is made under this Voluntary Product Warranty, VTech will, at no cost to you, repair or replace the product within a reasonable time. Subject to your Statutory Rights, if your claim under this Voluntary Product Warranty is not valid, you may be charged a fee under this Voluntary Product Warranty for the service and for any direct costs associated with having the product delivered for service. To make a claim under this Voluntary Product Warranty you must call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: [email protected] where a Customer Service Representative will inform you of the product return process. You will need to ensure that: You provide proof of purchase; Your product is suitably packaged (original packaging is not required); and You have included all components from the original purchase.

Date of purchase: _______________________________ Place of purchase: _______________________________ Serial number: _______________________________ For Voluntary Product Warranty purposes proof of purchase is required so please keep your receipt. The beneits conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law, which cannot be excluded. The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights. This Voluntary Product Warranty is given by: VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627 Address: 24 Gilby Road, Mount Waverley 3149

OR SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY PRODUCT WARRANTY. Phone number: 1300 369 193 Email address: [email protected] Statutory Rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Copyright © 2015 for VTech Telecommunications (Australia). All rights reserved. Printed in China. Version A FOR MORE INFORMATION CALL: TECHELP ON 1300 369 193 OR EMAIL: [email protected]