Axis D2050-VE Manual 

Table of Contents System overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Where to install the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Mounting direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Mounting height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to access the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 How to access the product from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About secure passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About the product's built-in help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Configure the detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 How to configure the detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to install multiple detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to record video from a camera when motion is detected . . . . . . . . . . . . 10 How to record radar data when motion is detected . . . . . . . . . . . . . . . . . . . . 10 How to turn on a light when motion is detected . . . . . . . . . . . . . . . . . . . . . . 11 How to control a PTZ camera with the detector . . . . . . . . . . . . . . . . . . . . . . . 11 About detection zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 How to minimize false alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 How to reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 How to check the current firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 How to upgrade the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Technical issues, clues and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Operating conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2

System overview System overview 1 AXIS D2050-VE 2 Fixed dome camera 3 PTZ camera and illuminator 4 Door controller 5 Surveillance center 3

Product overview Product overview 1 Relay connector 2 Grounding screw 3 Network connector 4 Radar module 5 Intrusion alarm switch 6 Control button 7 I/O connector 8 microSD card slot 9 Power LED 10 Status LED 11 Network LED Where to install the product The detector is intended for monitoring open areas. Any solid object (such as a tree or a bush) in the coverage area will create a blind spot (radar shadow) behind it. Install the detector on a pole, or on a spot on a wall where there are no other objects or installations close to it. To be able to correctly identify movement in the coverage area, the detector needs to be installed on a stable mount. Do not install the detector on a swaying pole. If two radar detectors of are mounted close together they may interfere with each other, see How to install multiple detectors on page 9 . At the recommended mounting height, the near detection limit is 4.5 m (15 ft). If there are a lot of metal objects in the field of view there will be a lot of reflections impacting the performance. Note Do not repaint the detector. The paint may seriously impact the detector’s performance. 4

Product overview Mounting direction The detector covers an angle of ±60° from its central axis. This means that if you mount it on a wall there is a blind spot to each side of the detector. To cover the wall you can move the radar module inside the detector. 1 -25° mounting direction 2 0° mounting direction 3 25° mounting direction Mounting height For optimal performance, install the detector 3.5 m (11 ft) above ground. Note If you install the detector at a different height, enter the actual mounting height in the product’s web pages before calibrating the radar. The following table shows the detection range at different mounting heights when detecting a 1.8 m (6 ft) tall person walking. Mounting height 3.5 m (11 ft) 4 m (13 ft) 4.5 m (15 ft) 5 m (16 ft) Near detection limit 4.5 m (15 ft) 6 m (20 ft) 7 m (23 ft) 8.5 m (28 ft) Far detection limit (max. values) 49 m (161 ft) 51 m (167 ft) 51 m (167 ft) 52 m (171 ft) 5

How to access the product How to access the product AXIS IP Utility and AXIS Camera Management are recommended methods for finding Axis products on the network and assigning them IP addresses in Windows®. Both applications are free and can be downloaded from axis.com/support The product can be used with the following browsers: • ChromeTM (recommended), Firefox®, Edge®, or Opera® with Windows® • ChromeTM (recommended) or Safari® with OS X® • ChromeTM or Firefox® with other operating systems. If you need more information about recommended browsers, go to axis.com/browser-support How to access the product from a browser 1. Start a web browser. 2. Enter the IP address or host name of the Axis product in the browser’s address field. To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the drop-down list. To add Bonjour as a browser bookmark, go to Safari > Preferences. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at axis.com/support 3. Enter your username and password. If this is the first time the product is accessed, the root password must first be configured. 4. The product’s live view page opens in your browser. About secure passwords Important When setting the initial password, the password is sent in clear text over the network. If there is a risk of network sniffing, first set up a secure and encrypted HTTPS connection before resetting the passwords. The device password is the primary protection for the data and services. Axis’ products do not impose a password policy as products may be used in various types of installations, but to protect your data do the following: • Don’t use the default password that comes with the products. • Use a password with at least 8 characters, preferably using a password generator. • Don’t expose the password. • Change password at a recurring interval, at least once a year. Set a password for the root account Important The default administrator user name root cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. The default root account has full privileges and should be reserved for administrative tasks. Always create a user account with limited privileges for daily use. This reduces the exposure of the administrative account. 6

How to access the product 1. Make sure to follow the instructions about secure passwords, see About secure passwords on page 6 . 2. Type a password and then retype it to confirm the spelling. 3. Click Create login. The password has now been configured. 7

Setup Setup About the product's built-in help You can access the built-in help through your product’s web page. The help provides more detailed information on the product’s features and their settings. Configure the detector The detector is ready to use as soon as it is installed. The default live view will show the radar coverage and any detected movement, and you can add detection zones and action rules right away. To make it easier to see where objects are moving, you can upload a reference map, for example a ground plan or an aerial photo, that shows the area covered by the radar detector. 8

Setup Image requirements: • Supported file formats are jpeg and png. • Use an image with the same proportions (16:9) or resolution (1920x1080) as the live view. If the image is smaller it will be scaled to fit the window. If the proportions are wrong, the image will not fill the entire video stream. • Crop the image to fit the coverage of the radar as closely as possible before uploading it. • The orientation is not important, since the radar coverage shape will be moved to adapt to the image during calibration. After uploading the reference map you need to calibrate the radar so that the actual radar coverage fits the position, direction and scale of the reference map. There are two methods for calibrating the reference map: • Calibration using pins: The calibration is performed in the web interface by dropping pins in know locations in the reference map and setting the distance between the pins. When calibrating using pins, you need to select the mounting position of the radar module inside the detector. • Calibration using tracks: The calibration method requires a person to move in front of the radar. You can do this yourself while accessing the web interface from a mobile device, or have someone else move and follow your instructions. When moving around in the different steps, move to places that are easy to find in the reference map. How to configure the detector 1. To upload a reference map, go to Settings > Radar > Reference map. Select Browse to find an image file, and select Upload to place the image in the live view. 2. To calibrate the reference map, go to Settings > Radar > Reference map calibration. Select Start calibration and follow the instructions. How to install multiple detectors If two radar detectors of are mounted close together they may interfere with each other. To avoid problems, select different channels for the detectors. 1. Go to Settings > Radar > General and select Channel. About events The event pages allow you to configure your product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. 9

Setup How to record video from a camera when motion is detected This example explains how to set up the detector and a camera so that the camera starts recording to the SD card five seconds before the detector detects motion and to stop one minute after. Connect the devices: 1. Connect a cable from an I/O output on the detector to an I/O input on the camera. Configure the I/O port of the detector: 2. Go to Settings > System > I/O ports and configure the I/O port as an output and select the normal state. Create an action rule in the detector: 3. Go to Settings > System > Events and add an action rule. 4. Type a name for the action rule. 5. From the list of triggers, select Detectors and then select one of the RMD (Radar Motion Detection) include zones. To set up an include zone, see Add an include zone on page 12 6. From the list of actions, select Output Port and then select the port that is connected to the camera. 7. Set the Duration to Go to opposite state when the rule is no longer active. 8. Click Ok. Configure the I/O port of the camera: 9. Go to Settings > System > I/O ports and configure the I/O port as an input and select the normal state. Create an action rule in the camera: 10. Go to Settings > System > Events and add an action rule. 11. Type a name for the action rule. 12. From the list of triggers, select Digital Input Port and then select the port that should trigger the rule. 13. From the list of actions, select Record video. 14. Select an existing stream profile or create a new one. 15. Set the pre-trigger time to 5 seconds. 16. Set the post-trigger time to 60 seconds. 17. Select SD card from the list of storage options. 18. Click Ok. How to record radar data when motion is detected This example explains how to set up the detector to start recording to the SD card five seconds before it detects motion and to stop one minute after. The recording will show the reference map with the trail of the moving object. Create an action rule: 1. Go to Settings > System > Events and add an action rule. 2. Type a name for the action rule. 10

Setup 3. From the list of triggers, select Detectors and then select one of the RMD (Radar Motion Detection) include zones. To set up an include zone, see Add an include zone on page 12 4. From the list of actions, select Record video. 5. Select an existing stream profile or create a new one. 6. Set the pre-trigger time to 5 seconds. 7. Set the post-trigger time to 60 seconds. 8. Select SD card from the list of storage options. 9. Click Ok. How to turn on a light when motion is detected Turning on a light when an intruder enters the detection zone can have a deterring effect, and will also improve the image quality of a visual camera recording the intrusion. This example explains how to set up the detector and an illuminator so that the illuminator turns on when the detector detects motion and turns off after one minute. Connect the devices: 1. Connect one of the illuminator cables to the power supply via the relay port on the detector. Connect the other cable directly between the power supply and the illuminator. Configure the relay port of the detector: 2. Go to Settings > System > I/O ports and select Open circuit as the normal state. Create an action rule in the detector: 3. Go to Settings > System > Events and add an action rule. 4. Type a name for the action rule. 5. From the list of triggers, select Detectors and then select one of the RMD (Radar Motion Detection) include zones. To set up an include zone, see Add an include zone on page 12 6. From the list of actions, select Output Port and then select the relay port. 7. Select Active. 8. Set the Duration to Go to opposite state after 1 minute. 9. Click Ok. How to control a PTZ camera with the detector It is possible to use the information about objects’ positions from the detector to make a PTZ camera track objects. To do this, install the application AXIS Radar Autotracking for PTZ on your VMS server (or another computer with access to both the camera and the detector), and follow the instructions in the application. To download AXIS Radar Autotracking for PTZ, go to axis.com About detection zones To determine where to detect motion, you can add multiple zones. Different zones can be used to trigger different actions. 11

Setup There are two types of zones: • An include zone is an area in which moving objects will trigger action rules. The default include zone matches the entire area covered by the detector. • An exclude zone is an area in which moving objects will be ignored. Use exclude zones if there are areas inside an include zone that trigger a lot of unwanted alarms. Add an include zone 1. Go to Settings > RMD zones and click 2. Select Include zone. 3. Select to modify the settings of the zone. For more information, see the product’s built in help. 4. Modify the shape of the include zone, see Modify a detection zone on page 12 Add an exclude zone 1. Go to Settings > RMD zones and click 2. Select Exclude zone. 3. Modify the shape of the exclude zone, see Modify a detection zone on page 12 Modify a detection zone Use the mouse to move and shape the zone so that it covers the desired part of the reference map. • To add a new corner, click on the zone border. Drag the corner to the desired position. • To remove a corner, right-click on the corner. • To move a corner, click and drag the corner to the new position. • To move the zone, place the pointer inside the zone and drag the zone to the new position. How to minimize false alarms If you notice that you get too many false alarms, you can filter out certain types of movement or objects, or change the coverage. Test which setting works best for your environment. • Modify the include and exclude zones: If the include zone includes hard surfaces, such as a metal wall, there may be reflections that causes multiple detections for a single physical object. In this case, modify the include zone, see Modify a detection zone on page 12, or add an exclude zone that masks everything behind the surface, see Add an exclude zone on page 12 • Filter on movement: Go to Settings > Radar > Detection and select Ignore swaying objects. This setting will minimize false alarms from trees, bushes, and flagpoles in the coverage zone. • Filter on time: Go to Settings > RMD zones and select a zone to modify it’s settings. Enable Short-lived object and set a delay time from when the radar starts tracking an object until it can trigger and alarm. The timer starts when the radar first detects the object, not when the object enters the include zone. 12

Setup • Filter on object type: The detector will classify objects depending on the radar echo that they produce. If it can’t determine the object type, the object will be classified as Unidentified. Go to Settings > RMD zones and select a zone to modify it’s settings. To avoid triggering on specific object types, enable the filter and deselect the object types that should not trigger events in this zone. 13

Troubleshooting Troubleshooting How to reset to factory default settings Important Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values. To reset the product to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the control button while reconnecting power. See Product overview. 3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber. 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Use the installation and management software tools to assign an IP address, set the password, and access the video stream. The installation and management software tools are available from the support pages on axis.com/support It is also possible to reset parameters to factory default via the web interface. Go to Settings > System > Maintenance and click Default. How to check the current firmware Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. To check the current firmware: 1. Go to the product’s webpage. 2. Click on the help menu. 3. Click About. How to upgrade the firmware Important Preconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available in the new firmware) although this is not guaranteed by Axis Communications AB. Important Make sure the product remains connected to the power source throughout the upgrade process. Note When you upgrade the product with the latest firmware, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before upgrading the firmware. To find the latest firmware and the release notes, go to axis.com/support/firmware 1. Download the latest firmware file to your computer, available free of charge at axis.com/support/firmware 14

Troubleshooting 2. Log in to the product as an administrator. 3. Go to Settings > System > Maintenance in the product’s webpage and follow the instructions. When the upgrade has finished, the product restarts automatically. Technical issues, clues and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware. The most common reason is that the wrong firmware file has been uploaded. Check that the name of the firmware file corresponds to your product and try again. Problems setting the IP address The product is located on a different subnet If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address. The IP address is being used by another device Disconnect the Axis product from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the product): • If you receive: Reply from : bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product. • If you receive: Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product. Possible IP address conflict with another device on the same subnet The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the product. The product cannot be accessed from a browser Cannot log in When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field. If the password for the user root is lost, the product must be reset to the factory default settings. See How to reset to factory default settings. The IP address has been changed by DHCP The product is accessible locally but not externally Router configuration Check that your router allows incoming data traffic to the Axis product. The router must support UPnP®. Firewall protection Check the Internet firewall with your network administrator. Performance considerations When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this also affects the frame rate. The following factors are the most important to consider: 15

Troubleshooting • High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth. • Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth. • Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth. Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical. • Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth. • Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate. • Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG. • Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. 16

Specifications Specifications To find the latest version of the product’s datasheet, go to the product page on axis.com and locate Support & Documentation. LED Indicators Status LED Indication Green Steady green for normal operation. Amber Steady during startup. Flashes when restoring settings. Network LED Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Power LED Indication Green Normal operation. Amber Flashes green/amber during firmware upgrade. SD card slot For SD card recommendations, see axis.com Buttons Control button For location of the control button, see Product overview on page 4 . The control button is used for: • Resetting the product to factory default settings. See page 14. • Connecting to an AXIS Video Hosting System service. See . To connect, press and hold the button for about 3 seconds until the Status LED flashes green. Connectors Network connector RJ45 Ethernet connector with Power over Ethernet Plus (PoE+). I/O connector Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to: Digital input - For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors. 17

Specifications Digital output - For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface or in the product’s webpage. 6-pin terminal block 1 0 V DC (-) 2 DC output 12 V, max 50 mA A I/O configured as input B I/O configured as output Relay connector CAUTION Use single core wires for the relay connector. Function Specifications Type Normally open Rating 24 V DC Max. current 5 A Isolation from other circuitry 2.5 kV Electrical endurance 24 V DC, 25 000 operations at +70°C (158 °F) 18

Specifications Operating conditions Product Classification Temperature Humidity AXIS D2050-VE IEC 60529 IP66 NEMA 250 Type 4X -40 °C to 60 °C (-40 °F to 140 °F) 10–100% RH (condensing) Power consumption NO NO NOTICE TICE TICE Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A. Product Power over Ethernet Power AXIS D2050-VE IEEE 802.3at, Type 2 Class 4 Typical 9 W Max. 15 W 19

Date: September 2017 © Axis Communications AB, 2017 Part No. 1716185