Cisco Catalyst 3560 Hardware Installation Manual

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Brand: Cisco
Category: Switch
Model: Catalyst 3560 (Hardware Installation Manual)
File Type: PDF
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Pages: 168

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You'll be entered into a quarterly drawing for free Cisco Press books by returning this survey! Cisco is dedicated to customer

satisfaction and would like to hear your thoughts on these printed manuals. Please visit the Cisco Product Comments on-line survey at www.cisco.com/go/crc to submit your comments about accessing Cisco technical manuals. Thank you for your time. General Information 1 Years of networking experience: Years of experience with Cisco products: 2 I have these network types: LAN Backbone WAN Other: 3 I have these Cisco products: Switches Routers Other (specify models): 4 I perform these types of tasks: H/W installation and/or maintenance S/W configuration Network management Other: 5 I use these types of documentation: H/W installation H/W configuration S/W configuration Command reference Quick reference Release notes Online help Other: 6 I access this information through: % Cisco.com % CD-ROM % Printed manuals % Other: 7 I prefer this access method: Cisco.com CD-ROM Printed manuals Other: 8 I use the following three product features the most: Document Information Document Title: Catalyst 3560 Switch Hardware Installation Guide Part Number: 78-16057-01 S/W Release (if applicable): On a scale of 1–5 (5 being the best), please let us know how we rate in the following areas: The document is complete. The information is accurate. The information is well organized. The information I wanted was easy to find. The document is written at my technical level of understanding. The information I found was useful to my job. Please comment on our lowest scores: Mailing Information Organization Date Contact Name Mailing Address City State/Province Zip/Postal Code Country Phone ( ) Extension E-mail Fax ( ) May we contact you further concerning our documentation? Yes No You can also send us your comments by e-mail to [email protected], or by fax to 408-527-8089. When mailing this card from outside of the United States, please enclose in an envelope addressed to the location on the back of this card with the required postage or fax to 1-408-527-8089. all-guides.c om

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FIRST-CLASS MAIL PERMIT NO. 4631 SAN JOSE CA POSTAGE WILL BE PAID BY ADDRESSEE NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES DOCUMENT RESOURCE CONNECTION CISCO SYSTEMS INC 170 WEST TASMAN DR SAN JOSE CA 95134-9916

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Catalyst 3560 Switch Hardware Installation Guide January 2003 Customer Order Number: DOC-7816057= Text Part Number: 78-16057-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT

NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: • Turn the television or radio antenna until the interference stops. • Move the equipment to one side or the other of the television or radio. • Move the equipment farther away from the television or radio. • Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Catalyst 3560 Switch Hardware Installation Guide

Copyright © 2003 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 C O N T E N T S Cisco Limited Lifetime Hardware Warranty Terms xi Preface xv Audience xv Purpose xv Organization xvi Conventions xvi Related Publications xxiv Obtaining Documentation xxv Cisco.com xxv Documentation CD-ROM xxvi Ordering Documentation xxvi Documentation Feedback xxvii Obtaining Technical Assistance xxvii Cisco TAC Website xxvii Opening a TAC Case xxviii TAC Case Priority Definitions xxviii Obtaining Additional Publications and Information xxix C H A P T E R 1 Using Express Setup 1-1 Taking Out What You Need 1-2 Powering On the Switch 1-3 Starting Express Setup 1-4 Configuring the Switch Settings 1-8

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Verifying Switch IP Address (Optional) 1-11 Rerunning Express Setup 1-12 Where to Go Next 1-12 Other Switch Home Page Features 1-12 Installing or Connecting Devices to the Switch 1-12 C H A P T E R 2 Product Overview 2-1 Features 2-1 Front Panel Description 2-3 10/100 Ports 2-4 SFP Module Slots 2-7 SFP Modules 2-7 LEDs 2-7 System LED 2-8 RPS LED 2-9 Port LEDs and Modes 2-9 Rear Panel Description 2-12 Power Connectors 2-13 Internal Power Supply Connector 2-13 Cisco RPS Connector 2-13 Console Port 2-14 Management Options 2-14 Network Configurations 2-15 C H A P T E R 3 Switch Installation 3-1 Preparing for Installation 3-1 Warnings 3-2 EMC Regulatory Statements 3-5 U.S.A. 3-5

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Contents Class A Notice for Taiwan and Other Traditional Chinese Markets 3-5 VCCI Class A Notice for Japan 3-6 Class A Notice for Korea 3-6 Class A Notice for Hungary 3-7 Installation Guidelines 3-8 Verifying Package Contents 3-10 Verifying Switch Operation 3-11 Connecting a PC or Terminal to the Console Port 3-11 Powering On the Switch and Running POST 3-12 Powering Off the Switch and Disconnecting the Console Port 3-13 Installing the Switch 3-14 Rack Mounting 3-14 Removing Screws from the Switch 3-15 Attaching Brackets to the Catalyst 3560 Switch 3-16 Mounting the Switch in a Rack 3-19 Attaching the Cable Guide 3-20 Wall Mounting 3-20 Attaching the Brackets to the Switch for Wall Mounting 3-20 Attaching the RPS Connector Cover 3-21 Mounting the Switch on a Wall 3-22 Table or Shelf Mounting 3-24 Installing and Removing SFP Modules 3-24 Installing SFP Modules into SFP Module Slots 3-25 Removing SFP Modules from SFP Module Slots 3-27 Connecting to the 10/100 Ports 3-29 Connecting to SFP Modules 3-32 Connecting to Fiber-Optic SFP Modules 3-32 Connecting to 1000BASE-T SFP Modules 3-33 Where to Go Next 3-35

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 C H A P T E R 4 Troubleshooting 4-1 Understanding POST Results 4-1 Clearing the Switch IP Address and Configuration 4-2 Diagnosing Problems 4-3 A P P E N D I X A Technical Specifications A-1 A P P E N D I X B Connector and Cable Specifications B-1 Connector Specifications B-1 10/100 Ports B-1 SFP Module Ports B-3 Console Port B-4 Cable and Adapter Specifications B-5 Two Twisted-Pair Cable Pinouts B-5 Four Twisted-Pair Cable Pinouts for 1000BASE-T Ports B-6 Crossover Cable and Adapter Pinouts B-7 Identifying a Crossover Cable B-7 Adapter Pinouts B-8 A P P E N D I X C Configuring the Switch with the CLI-Based Setup Program C-1 Accessing the CLI C-2 Accessing the CLI Through Express Setup C-2 Accessing the CLI Through the Console Port C-2 Taking Out What You Need C-3 Connecting to the Console Port C-4 Starting the Terminal-Emulation Software C-5 Connecting to a Power Source C-6 Entering the Initial Configuration Information C-7

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Contents IP Settings C-7 Completing the Setup Program C-7 A P P E N D I X D Translated Safety Warnings D-1 Attaching the Cisco RPS (model PWR675-AC-RPS-N1) D-2 Shock Hazard From Interconnections D-3 Installation Warning D-7 Installation Instructions D-8 Jewelry Removal Warning D-9 Stacking the Chassis Warning D-11 Main Disconnecting Device D-13 Grounded Equipment Warning D-14 Installing or Replacing the Unit D-15 Overtemperature Warning D-17 Working During Lightning Activity D-19 Product Disposal Warning D-20 Chassis Warning for Rack Mounting and Servicing D-22 Redundant Power Supply Connection Warning D-26 Switch Installation Warning D-28 Restricted Area D-29 Ethernet Cable Shielding in Offices D-31 Laser Beam Exposure D-32 Laser Radiation D-33 I N D E X all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Cisco Limited Lifetime Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the Cisco Documentation CD and on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or Cisco.com. 1. Launch your browser, and go to this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm The Warranties and License Agreements page appears. 2. To read the Cisco Information Packet, follow these steps: a. Click the Information Packet Number field, and make sure that the part number 78-5235-02F0 is highlighted. b. Select the language in which you would like to read the document. c. Click Go. The Cisco Limited Warranty and Software License page from the Information Packet appears. d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).

Cisco Limited Lifetime Hardware Warranty Terms

xii Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s website: http://www.adobe.com 3. To read translated and localized warranty information about your product, follow these steps: a. Enter this part number in the Warranty Document Number field: 78-6310-02C0 b. Select the language in which you would like to view the document. c. Click Go. The Cisco warranty page appears. d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.com/public/Support_root.shtml. Duration of Hardware Warranty A Cisco product hardware warranty is supported for as long as the original end user continues to own or use the product, provided that the fan and power supply warranty is limited to five (5) years. In the event of a discontinuance of product manufacture, the Cisco warranty support is limited to five (5) years from the announcement of the discontinuance. Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Cisco Limited Lifetime Hardware Warranty Terms Complete the information below, and keep it for reference. Company product purchased from Company telephone number Product model number Product serial number Maintenance contract number

Cisco Limited Lifetime Hardware Warranty Terms

xiv Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Preface Audience This guide is for the networking or computer technician responsible for installing the Catalyst 3560 switch, hereafter known as the switch. We assume that you are familiar with the concepts and terminology of Ethernet and local area networking. Purpose This guide describes the hardware features of the Catalyst 3560 switch. It describes the physical and performance characteristics of the switch, explains how to install it, and provides troubleshooting information. This guide does not describe system messages that you might receive or how to configure your switch. For more information, refer to the switch software configuration guide, the switch command reference, and the switch system message guide on the Cisco.com Product Documentation home page. For information about the standard Cisco IOS Release 12.1 commands, refer to the Cisco IOS documentation set from the Cisco.com home page at Service and Support > Technical Documents. On the Cisco Product Documentation home page, select Release 12.1 from the Cisco IOS Software drop-down list.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Organization This guide is organized into these chapters: Chapter 1, “Using Express Setup,” provides a quick setup procedure for a standalone switch. Chapter 2, “Product Overview,” is a physical and functional overview of the Catalyst 3560 switch. It describes the switch ports, the standards that they support, and the switch LEDs. Chapter 3, “Switch Installation,” contains the procedures on how to power the switch, how to install the switch in a rack, on a wall, on a table, or on a shelf, and how to make port connections. Chapter 4, “Troubleshooting,” describes how to identify and resolve some of the problems that might arise when installing the switch. Appendix A, “Technical Specifications,” lists the physical and environmental specifications for the switches and the regulatory agency approvals. Appendix B, “Connector and Cable Specifications,” describes the connectors, cables, and adapters that can be used to connect to the switch. Appendix C, “Configuring the Switch with the CLI-Based Setup Program,” has an installation and setup procedure for a standalone switch. Appendix D, “Translated Safety Warnings,” has translations in various languages of the warnings in this guide. Conventions This document uses these conventions and symbols for notes, cautions, and warnings: Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual. Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Preface Conventions Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen. BEWAAR DEZE INSTRUCTIES Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla. SÄILYTÄ NÄMÄ OHJEET

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden. BEWAHREN SIE DIESE HINWEISE GUT AUF. Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento. CONSERVARE QUESTE ISTRUZIONI

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Preface Conventions Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten. TA VARE PÅ DISSE INSTRUKSJONENE Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo. GUARDE ESTAS INSTRUÇÕES ¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo. GUARDE ESTAS INSTRUCCIONES all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Varning! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Related Publications You can order printed copies of documents with a DOC-xxxxxx= number. For more information, see the “Obtaining Documentation” section on page xxv. These documents provide complete information about the switch and are available from this Cisco.com site: http://www.cisco.com/univercd/cc/td/doc/product/lan/cat3560/index.htm • Release Notes for the Catalyst 3560 Switch (not orderable but available on Cisco.com) Note Before installing, configuring, or upgrading the switch, refer to the release notes on Cisco.com for the latest information. • Catalyst 3560 Switch Software Configuration Guide (order number DOC-7816156=) all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Preface Obtaining Documentation • Catalyst 3560 Switch Command Reference (order number DOC-7816155=) • Catalyst 3560 Switch System Message Guide (order number DOC-7816154=) • Cluster Management Suite (CMS) online help (available only from the switch CMS software) • Catalyst 3560 Switch Hardware Installation Guide (order number DOC-7816057=) • Cisco Small Form-Factor Pluggable Modules Installation Notes (order number DOC-7815160=) • Cisco CWDM GBIC and CWDM SFP Installation Notes (not orderable but available on Cisco.com) • Cisco Small Form-Factor Pluggable Modules Compatibility Matrix (not orderable but available on Cisco.com) • Compatibility Matrix for 1000BASE-T Small Form-Factor Pluggable Modules (not orderable but available on Cisco.com) Obtaining Documentation Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Documentation CD-ROM Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription. Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool: http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_ launch.html All users can order annual or quarterly subscriptions through the online Subscription Store: http://www.cisco.com/go/subscription Click Subscriptions & Promotional Materials in the left navigation bar. Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace: http://www.cisco.com/en/US/partner/ordering/index.shtml • Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Preface Documentation Feedback Documentation Feedback You can submit e-mail comments about technical documentation to [email protected]. You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Obtaining Technical Assistance For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller. Cisco TAC Website The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL: http://tools.cisco.com/RPF/register/register.do

Obtaining Technical Assistance

xxviii Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Opening a TAC Case Using the online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly. To open a case by telephone, use one of the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447 For a complete listing of Cisco TAC contacts, go to this URL: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml TAC Case Priority Definitions To ensure that all cases are reported in a standard format, Cisco has established case priority definitions. Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation. Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation. Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Preface Obtaining Additional Publications and Information Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations. Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL: http://www.cisco.com/en/US/products/products_catalog_links_launch.html • Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced user will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press online at this URL: http://www.ciscopress.com • Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL: http://www.cisco.com/packet • iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL: http://www.cisco.com/go/iqmagazine all-guides.c om

Obtaining Additional Publications and Information

xxx Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_ protocol_journal.html • Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL: http://www.cisco.com/en/US/learning/index.html

C H A P T E R

1-1 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 1 Using Express Setup This chapter provides a quick setup procedure for a standalone switch. Note For setup instructions using the command-line interface (CLI)-based setup program, go to Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” Note Before connecting the switch to a power source, review the safety warnings in Chapter 3, “Switch Installation.” The setup procedure includes these steps: • Taking Out What You Need, page 1-2 • Powering On the Switch, page 1-3 • Starting Express Setup, page 1-4 • Configuring the Switch Settings, page 1-8 • Where to Go Next, page 1-12

Chapter 1 Using Express Setup

Taking Out What You Need 1-2 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Caution Do not start Express Setup when there are any devices connected to the switch or connect a switch that is already in Express Setup mode to any device other than the PC or workstation that is being used to configure it. The switch acts as a DHCP server during the Express Setup procedure, and only the PC or workstation connected to the switch after Express Startup is started should receive an address from the switch. Taking Out What You Need Remove the items shown in Figure 1-1 from the shipping container. Figure 1-1 Catalyst 3560 Switch and AC Power Cord You also need to provide an Ethernet (Category 5) straight-through cable (not included), as shown in Figure 1-2, to connect the switch to your PC or workstation. 1 Switch 2 AC power cord 1 2 97907 Catalyst 3560 SERIES PoE-48 SYST RPS STAT DUPLX SPEED PoE MODE 1 2 3 4 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 17 18 21 22 23 24 25 26 27 28 29 30 31 32 19 20 17X 18X 31X 32X 33 34 37 38 39 40 41 42 43 44 45 46 47 48 35 36 33X 34X 47X 48X

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 1 Using Express Setup Powering On the Switch Figure 1-2 Ethernet Cable Powering On the Switch Complete these steps to power on the switch: Step 1 Connect one end of the AC power cord to the power connector on the switch rear panel, as shown in Figure 1-3. Figure 1-3 Connecting the Power Step 2 Connect the other end of the power cable to a grounded AC outlet. 89887 1 Switch 2 AC power cord RATING 100-200V ~ 5.0A-2.5A, 50-60 HZ CONSOLE DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL +12v @7.5A -48 @7.8A 97908 2 1

Chapter 1 Using Express Setup

Starting Express Setup 1-4 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 When the switch powers on, it automatically begins the power-on self test (POST), a series of tests that verifies that the switch functions properly. When the switch begins POST, the system LED slowly blinks green. When POST completes, the system LED blinks amber. If POST fails, the system LED remains amber. If POST completes successfully, the system LED rapidly blinks green. If POST fails, see Chapter 4, “Troubleshooting,” to determine a course of action. Starting Express Setup Express Setup is a browser-based program that you can use to set up and configure the switch. You assign the IP information so that the switch can connect to local routers and the Internet. The IP address is also required if you plan to further configure the switch. You do not create a username with Express Setup. Express Setup provides the mimimum configuration to configure a switch. To create a username for the switch, use the Cluster Managment Suite (CMS) or the CLI. Note Before starting Express Setup, verify that the switch has passed POST and that the SYST and STAT LEDs are green. For information about troubleshooting a POST failure, see the “Understanding POST Results” section on page 4-1. You cannot start Express Setup until POST has completed. Caution Do not start Express Setup when there are any devices connected to the switch. The switch acts as a DHCP server during the Express Setup procedure, and only the PC or workstation connected to the switch after Express Startup is started should receive a DHCP address from the switch. all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 1 Using Express Setup Starting Express Setup Follow these steps to start the Express Setup program: Step 1 Verify that no devices are connected to the switch. Step 2 Press and hold the Mode button, as shown in Figure 1-4, until the LEDs above the Mode button turn green. This takes approximately 3 seconds. Figure 1-4 Starting Express Setup Step 3 Release the Mode button. Note If all of the LEDs begin to blink after you press the Mode button, release it. Blinking LEDs mean that the switch has already been configured and cannot go into Express Setup mode. For more information, see the “Clearing the Switch IP Address and Configuration” section on page 4-2. 1 Mode button SYST RPS STAT DUPLX SPEED PoE MODE 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 97909 1

Chapter 1 Using Express Setup

Starting Express Setup 1-6 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Step 4 Connect the Ethernet cable (not included) to a 10/100 Ethernet port on the front panel of the switch, as shown in Figure 1-5. Caution Do not connect the switch to any device other than the PC or workstation being used to configure it. Figure 1-5 Connecting the Switch and PC or Workstation Ethernet Ports Step 5 Connect the other end of the cable to the Ethernet port on the PC or workstation. Verify that the port status LEDs on both connected Ethernet ports are green. Step 6 Wait approximately 30 seconds after the port LEDs turn green, and launch a web browser on your PC or workstation. Step 7 Enter the IP address 10.0.0.1, as shown in Figure 1-6, and press Enter. 1 Switch 3 PC or workstation 2 Ethernet cable Catalyst 3560 SERIES PoE-48 SYST RPS STAT DUPLX SPEED PoE MODE 1 2 3 4 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 17 18 21 22 23 24 25 26 27 28 29 30 31 32 19 20 17X 18X 31X 32X 33 34 37 38 39 40 41 42 43 44 45 46 47 48 35 36 33X 34X 47X 48X 1 97910 2 3

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 1 Using Express Setup Starting Express Setup Figure 1-6 Entering the IP Address The Express Setup home page appears, as shown in Figure 1-7. Figure 1-7 Express Setup Home Page If the Express Setup does not run, or the Express Setup home page does not appear in your browser: • Did you wait 30 seconds after connecting the switch and PC or workstation before entering the IP address in your browser? If not, wait 30 seconds, re-enter 10.0.0.1 in the browser, and press Enter.

Chapter 1 Using Express Setup

Configuring the Switch Settings 1-8 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 • Did you enter the wrong address in the browser, or is there an error message displayed in the browser window? Re-enter 10.0.0.1 in the browser, and press Enter. • Did you connect a crossover instead of a straight-through Ethernet cable between an Ethernet port of the switch and the Ethernet port of the PC or workstation, as shown Figure 1-5. Note See Figure B-8 on page B-7 for instructions on identifying a crossover cable. Note Many legacy powered devices, including older Cisco IP phones and access points that do not fully support IEEE 802.3AF, might not support Power over Ethernet (PoE) when connected to the switches by a crossover cable. If not, reconnect the cable to the Ethernet port on the switch and PC or workstation. Wait 30 seconds before entering 10.0.0.1 in the browser. • Did you verify that POST successfully ran before starting Express Setup? If not, make sure that only the SYST and STAT LEDs are green before pressing the Mode button to begin Express Setup. Note The rest of this chapter explains how to configure a switch by using the Express Setup web page. To configure the switch by using the command-line interface (CLI)-based setup program, see Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” Configuring the Switch Settings The Management Interface field displays VLAN1-Default. This is the management interface through which you manage the switch and to which you assign IP information.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 1 Using Express Setup Configuring the Switch Settings Follow these steps to configure your switch with Express Setup: Step 1 Contact your system administrator and obtain the IP address, the IP subnet mask, and the default gateway for your switch. Step 2 Enter the IP address of the switch in the IP Address field. Step 3 Click the drop-down arrow in the IP Subnet Mask field, and select an IP Subnet Mask. Step 4 Enter the IP address for the default gateway in the Default Gateway field. A gateway (router or dedicated network device) is a system that connects a network on one subnet to one or more networks on a different subnet. Note You must specify a default gateway if the management workstation and the switch are on different IP segments. Step 5 Enter your password in the Switch Password field. The password can be from 1 to 25 alphanumeric characters, can start with a number, is case sensitive, allows embedded spaces, but does not allow embedded spaces at the beginning or end. Step 6 Enter your password again in the Confirm Switch Password field. You do not enter a username for the switch. After the switch is configured with an IP address, you can use CMS to configure a username. Step 7 (Optional) Enter a host name for the switch in the Host Name field. The host name is limited to 31 characters; embedded spaces are not allowed. Step 8 (Optional) Enter the name of your system contact in the System Contact field. This identifies the system administrator for the switch or network. Step 9 (Optional) Enter your system location in the System Location field. This identifies the physical location of the switch. all-guides.c om

Chapter 1 Using Express Setup

Configuring the Switch Settings 1-10 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Step 10 (Optional) Click Enable in the Telnet Access field if you are going to use Telnet to manage the switch by using the CLI. If you enable Telnet access, you must enter a Telnet password: a. Enter a password in the Telnet Password field. The Telnet password can be from 1 to 25 alphanumeric characters, is case sensitive, allows embedded spaces, but does not allow embedded spaces at the beginning or end. b. Enter the Telnet password again in the Confirm Telnet Password field. Step 11 (Optional) Click Enable to configure Simple Network Management Protocol (SNMP). Enable SNMP only if you plan to manage switches by using Cisco Works or another SNMP-based network-management system. If you enable SNMP, you must enter a community string in either the SNMP Read Community field, the SNMP Write Community field, or both. SNMP community strings authenticate access to MIB objects. Embedded spaces are not allowed in SNMP community strings. If you set the SNMP read community, users can access MIB objects, but cannot modify them. If you set the SNMP write community, users can access and modify MIB objects. Step 12 Click Save to save your settings to the switch, or click Cancel to clear your settings. The switch exits Express Setup mode. Your switch is now configured with the new IP address. You can install the switch in your production network.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 1 Using Express Setup Verifying Switch IP Address (Optional) Verifying Switch IP Address (Optional) After you have installed the switch in your network, follow these steps to verify the IP address configured on your switch: Step 1 Launch a web browser on a PC or workstation that is connected to the network. Step 2 Enter the IP address of your switch (for example: 172.20.139.142.) The switch home page appears, as shown in Figure 1-8. Figure 1-8 Switch Home Page

Chapter 1 Using Express Setup

Rerunning Express Setup 1-12 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Rerunning Express Setup If you did not click Save at the end of the Configuring the Switch Settings section, you can rerun Express Setup by clicking Express Setup on the Switch home page. If you have entered a wrong IP address or need to change the IP address of your switch, you can clear the IP address on your switch by following the steps in the “Clearing the Switch IP Address and Configuration” section on page 4-2. Where to Go Next After you have saved your configuration to the switch, you can install the switch or further configure it by using CMS or the CLI. Other Switch Home Page Features These additional features are available from the switch home page, as shown on the left menu bar in Figure 1-8 on page 1-11: • Cluster Management Suite—Launch the CMS, through which you can configure and monitor a switch or switch clusters, display network topologies to gather link information, and display switch images to modify switch- and port-level settings. For more information, refer to the switch software configuration guide • Tools—Access diagnostic and monitoring tools such as Telnet and Extended Ping. • Help Resources—Access Catalyst 3560 documentation. Installing or Connecting Devices to the Switch For detailed installation procedures on mounting your switch on or under a desk or on a wall or connecting devices to the switch, see Chapter 3, “Switch Installation.”

C H A P T E R

2-1 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 2 Product Overview The Catalyst 3560 switch—also referred to as the switch—is an Ethernet switch to which you can connect devices like Cisco Wireless Access Point workstations, Cisco IP Phones, and other network devices such as servers, routers, and other switches. This chapter provides a functional overview of the Catalyst 3560 switch. These topics are included: • Features, page 2-1 • Front Panel Description, page 2-3 • Catalyst 3560 Switch Rear Panel, page 2-12 • Management Options, page 2-14 Features The Catalyst 3560 switch can be deployed as a backbone switch, aggregating 10BASE-T and 100BASE-TX Ethernet traffic from other network devices. Refer to the switch software configuration guide for examples showing how you might deploy the switch in your network.

Chapter 2 Product Overview

Features 2-2 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 These are the switch features: • Hardware – Catalyst 3560-24PS switch—24 10/100 Power over Ethernet (PoE) ports and 2 small form-factor pluggable (SFP) module slots – Catalyst 3560-48PS switch—48 10/100 PoE ports and 4 SFP module slots • The switches support these SFP modules: – 1000BASE-SX – 1000BASE-LX – 1000BASE-ZX – 1000BASE-T – Coarse Wavelength-Division Multiplexing (CWDM) Note When installed in Catalyst 3560 switches, 1000BASE-T SFP modules can operate at 10, 100, or 1000 Mbps in full-duplex mode or at 10 or 100 Mbps in half-duplex mode. • Configuration – For 10/100 ports, the speed and duplex settings are autonegotiated. – For 10/100 ports, PoE settings are autonegotiated. – For 1000BASE-T SFP module ports, the speed and duplex settings are autonegotiated. • Switches are hot-swappable. • Power redundancy – Connection for optional Cisco RPS 675 redundant power system that operates on AC input and supplies backup DC power output to the switches. all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 2 Product Overview Front Panel Description Front Panel Description The 10/100 PoE ports on the Catalyst 3560-24PS switch are grouped in pairs. The first member of the pair (port 1) is above the second member (port 2) on the left, as shown in Figure 2-1. Port 3 is above port 4, and so on. The SFP module slots are numbered 25 and 26. Figure 2-1 Catalyst 3560-24PS Switch Front Panel The 10/100 PoE ports on the Catalyst 3560-48PS switch are grouped in pairs. The first member of the pair (port 1) is above the second member (port 2) on the left, as shown in Figure 2-2. Port 3 is above port 4, and so on. The SFP module slots are numbered 49 to 52. 1 10/100 ports 2 SFP module slots 97912 2 Catalyst 3560 SERIES PoE-48 SYST RPS STAT DUPLX SPEED PoE MODE 1 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 19 20 21 22 23 24 13 1 2 1X 2X 11X 12X 13X 14X 23X 24X

Chapter 2 Product Overview

Front Panel Description 2-4 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Figure 2-2 Catalyst 3560-48PS Switch Front Panel 10/100 Ports You can set the 10/100 ports on the Catalyst 3560 switches to operate in any combination of half duplex, full duplex, 10 Mbps, or 100 Mbps. You can also set these ports for speed and duplex autonegotiation, in compliance with IEEE 802.3AB. (The default setting is autonegotiate.) When set for autonegotiation, the port senses the speed and duplex settings of the attached device and advertises its own capabilities. If the connected device also supports autonegotiation, the switch port negotiates the best connection (that is, the fastest line speed that both devices support and full-duplex transmission if the attached device supports it) and configures itself accordingly. In all cases, the attached device must be within 328 feet (100 meters). Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. 1 10/100 ports 2 SFP module slots 97911 2 1 Catalyst 3560 SERIES PoE-48 SYST RPS STAT DUPLX SPEED PoE MODE 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 17 18 21 22 23 24 25 26 27 28 29 30 31 32 19 20 17X 18X 31X 32X 33 34 37 38 39 40 41 42 43 44 45 46 47 48 35 36 33X 34X 47X 48X 1 2 3 4

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 2 Product Overview Front Panel Description The10/100 ports on the Catalyst 3560 switches provide PoE support for devices compliant with IEEE 802.3AF and also provide Cisco pre-standard PoE support for Cisco IP Phones and Cisco Aironet Access Points. Each of the Catalyst 3560-24PS switch 10/100 ports can deliver up to 15.4 W of PoE. On the Catalyst 3560-48PS switch, any 24 of the 48 10/100 ports can deliver 15.4 W of PoE, or any combination of the 10/100 ports can deliver an average of 7.7 W of PoE at the same time, up to a maximum switch power output of 370 W. On a per-port basis, you can control whether or not a Catalyst 3560 10/100 port automatically provides power when an IP phone or an access point is connected. CMS and the CLI provide two PoE settings for each 10/100 port: Auto and Never. When you select the Auto setting, the port only provides power if a valid powered device, such as an IEEE 802.3AF-compliant powered device, a Cisco pre-standard IP phone, or a Cisco pre-standard Cisco access point, is connected to it. The Auto setting is the default. However, when you select the Never setting, the port does not provide power even if a Cisco IP phone or an access point is connected to it. Note You also can connect a Cisco IP Phone or Cisco Aironet Access Point to a Catalyst 3560 switch 10/100 port and to an AC power source for redundant power. The powered device might switch to the AC power source as its primary power source upon being connected to it. In that case, the 10/100 PoE port becomes the backup power source for the powered device. If the primary source fails, the second power source becomes the primary power source to the powered device. During the power transfer, an IP Phone might reboot or reestablish link with the switch. For information about Cisco IP Phones and Cisco Aironet Access Points, refer to the documentation that came with your IP phone or access point.

Chapter 2 Product Overview

Front Panel Description 2-6 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Note 100BASE-TX and 1000BASE-T traffic requires Category 5 cable. 10BASE-T traffic can use Category 3 or Category 4 cables. When connecting the switch to workstations, servers, routers, and Cisco IP Phones, be sure that the cable is a straight-through cable. When connecting the switch to switches or hubs, use a crossover cable. When using a straight-through or crossover cable for 1000BASE-T connections, be sure to use a twisted four-pair, Category 5 cable for proper operation. Pinouts for the cables are described in Appendix B, “Connector and Cable Specifications.” Note You can use the mdix auto interface configuration command in the CLI to enable the automatic medium-dependent interface crossover (Auto-MDIX) feature. When the feature is enabled, the switch detects the required cable type for copper Ethernet connections and configures the interfaces accordingly. Therefore, you can use either a crossover or a straight-through cable for connections to a copper 10/100 or 1000BASE-T SFP module port on the switch, regardless of the type of device on the other end of the connection. The Auto-MDIX feature is disabled by default. For configuration information for this feature, refer to the switch software configuration guide or the switch command reference. Note Many legacy powered devices, including older Cisco IP phones and access points that do not fully support IEEE 802.3AF, might not support PoE when connected to the switches by a crossover cable.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 2 Product Overview Front Panel Description SFP Module Slots The SFP module slots support the SFP modules listed in the Catalyst 3560 release notes. SFP Modules The Catalyst 3560 switch uses Gigabit Ethernet SFP modules to establish fiber-optic and 1000BASE-T connections. These transceiver modules are field-replaceable, providing the uplink interfaces when inserted in an SFP module slot. You can use the SFP modules for Gigabit uplink connections to other switches. You use fiber-optic cables with LC or MT-RJ connectors to connect to a fiber-optic SFP module. You use Category 5 cable with RJ-45 connectors to connect to a copper SFP module. The Catalyst 3560 models support these Cisco SFP modules: • 1000BASE-LX • 1000BASE-SX • 1000BASE-ZX • 1000BASE-T • CWDM For more information about these SFP modules, refer to your SFP module documentation. LEDs You can use the switch LEDs to monitor switch activity and its performance. Figure 2-3 shows the switch LEDs and the Mode button that you use to select one of the port modes. All of the LEDs described in this section are visible in the Cluster Management Suite (CMS). The switch online help describes how to use CMS to configure and monitor individual switches and switch clusters. all-guides.c om

Chapter 2 Product Overview

Front Panel Description 2-8 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Figure 2-3 Catalyst 3560 Switch LEDs System LED The System LED shows whether the system is receiving power and is functioning properly. Table 2-1 lists the LED colors and their meanings. 1 Mode button 5 Status LED 2 PoE LED 6 RPS LED 3 Speed LED 7 System LED 4 Duplex LED 8 Port LEDs 1X 2X 11X 12X 1 2 3 4 5 6 7 8 9 10 11 12 SYST RPS STAT DUPLX SPEED PoE MODE 8 2 3 4 5 6 7 1 97913 Table 2-1 System LED Color System Status Off System is not powered on. Green System is operating normally. Amber System is receiving power but is not functioning properly.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 2 Product Overview Front Panel Description For information on the System LED colors during the power-on self-test (POST), see the “Powering On the Switch and Running POST” section on page 3-12. RPS LED The RPS LED shows the RPS status. Table 2-2 lists the LED colors and their meanings. For more information about the Cisco RPS 675, refer to the Cisco RPS 675 Redundant Power System Hardware Installation Guide. Port LEDs and Modes Each RJ-45 port and SFP module slot has a port LED. These port LEDs, as a group or individually, display information about the switch and about the individual ports. The port modes determine the type of information displayed through the port LEDs. Table 2-3 lists the mode LEDs and their associated port mode and meaning. Table 2-2 RPS LED Color RPS Status Off RPS is off or not properly connected. Green RPS is connected and ready to provide back-up power, if required. Blinking green RPS is connected but is unavailable because it is providing power to another device (redundancy has been allocated to a neighboring device). Amber The RPS is in standby mode or in a fault condition. Press the Standby/Active button on the RPS, and the LED should turn green. If it does not, the RPS fan could have failed. Contact Cisco Systems. Blinking amber The internal power supply in a switch has failed, and the RPS is providing power to the switch (redundancy has been allocated to this device).

Chapter 2 Product Overview

Front Panel Description 2-10 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 To select or change a mode, press the Mode button until the desired mode is highlighted. When you change port modes, the meanings of the port LED colors also change. Table 2-5 explains how to interpret the port LED colors in different port modes. Even if PoE mode is not selected, the PoE LED still shows PoE problems when they are detected. Table 2-4 lists the PoE mode LED colors and their meanings. Table 2-3 Modes for Port LEDs Selected Mode LED Port Mode Description STAT Port status The port status. This is the default mode. DUPLX Port duplex mode The port duplex mode: full duplex or half duplex. SPEED Port speed The port operating speed: 10, 100, or 10001 Mbps. 1. When installed in Catalyst 3560 switches, 1000BASE-T SFP modules can operate at 10, 100, or 1000 Mbps in full-duplex mode or at 10 or 100 Mbps in half-duplex mode. PoE 10/100 PoE port power The PoE status. Table 2-4 PoE Mode LED Color PoE Status Off PoE mode is not selected. None of the 10/100 ports have been denied power or are in a fault condition. Green PoE mode is selected, and the PoE status is shown on the port LEDs. Blinking amber PoE mode is not selected. At least one of the 10/100 ports has been denied power, or at least one of the 10/100 ports has a PoE fault.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 2 Product Overview Front Panel Description Table 2-5 Meaning of Port LED Colors in Different Modes on the Switch Port Mode LED Color Meaning PoE Off PoE is off. If the powered device is receiving power from an AC power source, the port LED is off even if the powered device is connected to the switch port. Green PoE is on. The port LED is green only when the switch port is providing power. Alternating green and amber PoE is denied because providing power to the powered device will exceed the 370 W switch power capacity. Blinking amber PoE is off due to a fault. Amber PoE for the port has been disabled. Note PoE is enabled by default. STAT (port status) Off No link, or port was administratively shut down. Green Link present. Blinking green Activity. Port is transmitting or receiving data. Alternating green-amber Link fault. Error frames can affect connectivity, and errors such as excessive collisions, CRC errors, and alignment and jabber errors are monitored for a link-fault indication. Amber Port is blocked by Spanning Tree Protocol (STP) and is not forwarding data. Note After a port is reconfigured, the port LED can remain amber for up to 30 seconds as STP checks the network topology for possible loops. Blinking amber Port is blocked by STP and is not transmitting or receiving packets. DUPLX (duplex) Off Port is operating in half duplex. Green Port is operating in full duplex.

Chapter 2 Product Overview

Rear Panel Description 2-12 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Rear Panel Description The Catalyst 3560 switch rear panel has an AC power connector, an RPS connector, and an RJ-45 console port. (See Figure 2-4.) Figure 2-4 Catalyst 3560 Switch Rear Panel SPEED 10/100 ports Off Port is operating at 10 Mbps. Green Port is operating at 100 Mbps. SFP ports Off Port is operating at 10 Mbps. Green Port is operating at 100 Mbps. Blinking green Port is operating at 1000 Mbps. Note When installed in Catalyst 3560 switches, 1000BASE-T SFP modules can operate at 10, 100, or 1000 Mbps in full-duplex mode or at 10 or 100 Mbps in half-duplex mode. Table 2-5 Meaning of Port LED Colors in Different Modes on the Switch (continued) Port Mode LED Color Meaning 1 RJ-45 console port 3 RPS connector 2 AC power connector 4 Fan exhaust RATING 100-200V ~ 5.0A-2.5A, 50-60 HZ CONSOLE DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL +12v @7.5A -48 @7.8A 97914 1 2 3 4 all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 2 Product Overview Rear Panel Description Power Connectors The switch is powered through the internal power supply. You can also connect the Cisco RPS 675 to provide backup power if the switch internal power supply should fail. Note The Catalyst 3560 switch and the RPS 675 should be connected to the same AC power source. Internal Power Supply Connector The internal power supply is an autoranging unit that supports input voltages between 100 and 240 VAC. Use the supplied AC power cord to connect the AC power connector to an AC power outlet. Cisco RPS Connector The switch is powered through the internal power supply. You can also connect the Cisco 675 Redundant Power System (model PWR675-AC-RPS-N1=) to provide backup power if the switch internal power supply should fail. Note The Catalyst 3560 switch and the Cisco RPS 675 should be connected to the same AC power source. Cisco RPS 675 The Cisco RPS 675 has two output levels: –48 V and 12 V, with a total maximum output power of 675 W. Use the supplied RPS connector cable to connect the RPS to the switch. Warning Attach only the Cisco RPS (model PWR675-AC-RPS-N1=) to the RPS receptacle.

Chapter 2 Product Overview

Management Options 2-14 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 The RPS is a redundant power system that can support six external network devices and provides power to one failed device at a time. It automatically senses when the internal power supply of a connected device fails and provides power to the failed device, preventing loss of network traffic. For more information on the Cisco RPS 675, refer to the Cisco RPS 675 Redundant Power System Hardware Installation Guide. Console Port You can connect the switch to a PC by means of the console port and the supplied RJ-45-to-DB-9 female cable. If you want to connect the switch console port to a terminal, you need to provide an RJ-45-to-DB-25 female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) containing that adapter from Cisco. For console port and adapter pinout information, see the “Connector and Cable Specifications” section on page B-1. Management Options The Catalyst 3560 switches offer several management options: • Cluster Management Suite (CMS) CMS is a graphical user interface that can be launched from anywhere in your network through a web browser. CMS is already installed on the switch, and no additional installation is required. From CMS, you can fully configure and monitor a switch or switch clusters, display network topologies to gather link information, and display switch images to modify switch- and port-level settings. For more information, refer to the switch software configuration guide on Cisco.com, the CMS, or the online help. • Cisco IOS command-line interface (CLI) The switch CLI is based on Cisco IOS software and is enhanced to support desktop-switching features. You can fully configure and monitor the switch and switch cluster members from the CLI. You can access the CLI either by connecting your management station directly to the switch console port or by using Telnet from a remote management station. Refer to the Catalyst 3560 Switch Command Reference on Cisco.com for more information.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 2 Product Overview Management Options For setup instructions that use the CLI, go to Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” • CiscoView application The CiscoView device-management application displays the switch image that you can use to set configuration parameters and to view switch status and performance information. The CiscoView application, which you purchase separately, can be a standalone application or part of a Simple Network Management Protocol (SNMP) platform. Refer to the CiscoView documentation for more information. • SNMP network management You can manage switches from a SNMP-compatible management station that is running platforms such as HP OpenView or SunNet Manager. The switch supports a comprehensive set of Management Information Base (MIB) extensions and four Remote Monitoring (RMON) groups. Refer to the switch software configuration guide on Cisco.com and the documentation that came with your SNMP application for more information. Network Configurations Refer to the switch software configuration guide on Cisco.com for an explanation of network configuration concepts. The software configuration guide also provides examples of network configurations that use the switch to create dedicated network segments that are interconnected through Ethernet connections.

Chapter 2 Product Overview

Management Options 2-16 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01

C H A P T E R

3-1 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 3 Switch Installation This chapter describes how to start your switch and how to interpret the power-on self-test (POST) that ensures proper operation. It also describes how to install the switch and how to make connections to the switch. Read the topics and perform the procedures in this order: • Preparing for Installation, page 3-1 • Verifying Switch Operation, page 3-11 • Installing the Switch, page 3-14 • Installing and Removing SFP Modules, page 3-24 • Connecting to the 10/100 Ports, page 3-29 • Connecting to SFP Modules, page 3-32 • Where to Go Next, page 3-35 Preparing for Installation This section covers these topics: • Warnings, page 3-2 • EMC Regulatory Statements, page 3-5 • Installation Guidelines, page 3-8 • Verifying Package Contents, page 3-10 • Verifying Switch Operation, page 3-11 all-guides.c om

Chapter 3 Switch Installation

Preparing for Installation 3-2 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Warnings These warnings are translated into several languages in Appendix D, “Translated Safety Warnings.” Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. Warning Attach only the Cisco RPS (model PWR675-AC-RPS-N1) to the RPS receptacle. Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Warning Read the installation instructions before connecting the system to the power source. Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Warning Do not stack the chassis on any other equipment. If the chassis falls, it can cause severe bodily injury and equipment damage.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Preparing for Installation Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device. Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use. Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last. Warning To prevent the switch from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of 113°F (45°C). To prevent airflow restriction, allow at least 3 inches (7.6 cm) of clearance around the ventilation openings. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Warning Ultimate disposal of this product should be handled according to all national laws and regulations Warning If a redundant power system (RPS) is not connected to the switch, install an RPS connector cover on the back of the switch.

Chapter 3 Switch Installation

Preparing for Installation 3-4 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 . Warning To comply with safety regulations, mount switches on a wall with the front panel facing up. Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Warning Ethernet cables must be shielded when used in a central office environment. Warning Avoid direct exposure to the laser beam. Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack. • When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack. • If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Preparing for Installation EMC Regulatory Statements This section includes specific regulatory statements about the Catalyst 3560 family of switches. U.S.A. U.S. regulatory information for this product is in the front matter of this manual. Class A Notice for Taiwan and Other Traditional Chinese Markets Warning This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures.

Chapter 3 Switch Installation

Preparing for Installation 3-6 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 VCCI Class A Notice for Japan Class A Notice for Korea Warning This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. Warning This is a Class A Device and is registered for EMC requirements for industrial use. The seller or buyer should be aware of this. If this type was sold or purchased by mistake, it should be replaced with a residential-use type. all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Preparing for Installation Class A Notice for Hungary Warning This equipment is a class A product and should be used and installed properly according to the Hungarian EMC Class A requirements (MSZEN55022). Class A equipment is designed for typical commercial establishments for which special conditions of installation and protection distance are used.

Chapter 3 Switch Installation

Preparing for Installation 3-8 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Installation Guidelines When determining where to place the switch, be sure to observe these requirements: • For copper Ethernet ports, including 10/100 ports and 1000BASE-T SFP module ports, cable lengths from the switch to connected devices can be up to 328 feet (100 meters). • Table 3-1 lists the cable specifications for 1000BASE-SX, 1000BASE-LX, and 1000BASE-ZX fiber-optic SFP module connections. Each port must match the wave-length specifications on the other end of the cable, and for reliable communications, the cable must not exceed the stipulated cable length. Table 3-1 Fiber-Optic SFP Module Port Cabling Specifications SFP Module Wavelength (nanometers) Fiber Type Core Size (micron) Modal Bandwidth (MHz/km) Cable Distance 1000BASE-SX 850 MMF 62.5 62.5 50 50 160 200 400 500 722 feet (220 m) 902 feet (275 m) 1640 feet (500 m) 1804 feet (550 m) 1000BASE-LX/LH 1300 MMF1 SMF 62.5 50 50 9/10 500 400 500 — 1804 feet (550 m) 1804 feet (550 m) 1804 feet (550 m) 32,810 feet (10 km) 1000BASE-ZX 1550 SMF 9/10 — 43.4 to 62 miles (70 to 100 km)2

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Preparing for Installation Note When using shorter distances of single-mode fiber cable, you might need to insert an inline optical attenuator in the link to avoid overloading the receiver. When the fiber-optic cable span is less than15.43 miles (25 km), you should insert a 5-decibel (dB) or 10-dB inline optical attenuator between the fiber-optic cable plant and the receiving port on the 1000BASE-ZX SFP module at each end of the link. • Operating environment is within the ranges listed in Appendix A, “Technical Specifications.” • Clearance to front and rear panels is such that – Front-panel indicators can be easily read. – Access to ports is sufficient for unrestricted cabling. – Rear-panel power connector is within reach of an AC power receptacle. • Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting fixtures. Make sure the cabling is safely away from other devices that might damage the cables. CWDM 1470, 1490, 1510, 1530, 1550, 1570, 1590, 1610 SMF 9/125 — 62 miles (100 km) 1. A mode-conditioning patch cord is required. Using an ordinary patch cord with MMF, 1000BASE-LX/LH SFP modules, and a short link distance can cause transceiver saturation, resulting in an elevated bit error rate (BER). When using the LX/LH SFP module with 62.5-micron diameter MMF, you must also install a mode-conditioning patch cord between the SFP module and the MMF cable on both the sending and receiving ends of the link. The mode-conditioning patch cord is required for link distances greater than 984 feet (300 m). 2. 1000BASE-ZX SFP modules can send data up to 62 miles (100 km) by using dispersion-shifted SMF or low-attenuation SMF; the distance depends on the fiber quality, the number of splices, and the connectors. Table 3-1 Fiber-Optic SFP Module Port Cabling Specifications (continued) SFP Module Wavelength (nanometers) Fiber Type Core Size (micron) Modal Bandwidth (MHz/km) Cable Distance

Chapter 3 Switch Installation

Preparing for Installation 3-10 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 • Airflow around the switch and through the vents is unrestricted. • Temperature around the unit does not exceed 113°F (45°C). Note If the switch is installed in a closed or multirack assembly, the temperature around it might be greater than normal room temperature. Verifying Package Contents Note Carefully remove the contents from the shipping container, and check each item for damage. If any item is missing or damaged, contact your Cisco representative or reseller for support. Return all packing material to the shipping container, and save it. The switch is shipped with these items: • This Catalyst 3560 Switch Hardware Installation Guide • Where to Find the Catalyst 3560 Documentation flyer • AC power cord (AC-powered switches) • One RJ-45-to-DB-9 adapter cable • Mounting kit containing: – Four rubber feet for mounting the switch on a table – Two 19-inch rack mounting brackets (also used for wall mounting) – Six Phillips flat-head screws for attaching the brackets to the switch – Four Phillips machine screws for attaching the brackets to a rack – One cable guide and one black Phillips machine screw for attaching the cable guide to one of the mounting brackets – One redundant power system (RPS) connector cover (for wall mounting) – Two Phillips pan-head screws (for attaching the RPS cover) – Four Phillips truss-head screws (for wall-mounting brackets)

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Preparing for Installation Verifying Switch Operation Before installing the switch in a rack, on a wall, or on a table or shelf, you should power the switch and verify that the switch passes POST. These sections describe the steps required to connect a PC to the switch console port, to power on the switch, and to observe POST: • Connecting a PC or Terminal to the Console Port, page 3-11 • Powering On the Switch and Running POST, page 3-12 Connecting a PC or Terminal to the Console Port To connect a PC to the console port, use the supplied RJ-45-to-DB-9 adapter cable. To connect the switch console port to a terminal, you need to provide a RJ-45-to-DB-25 female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) containing that adapter from Cisco. For console port and adapter pinout information, see the “Cable and Adapter Specifications” section on page B-5. The PC or terminal must support VT100 terminal emulation. The terminal-emulation software—frequently a PC application such as Hyperterminal or Procomm Plus—makes communication between the switch and your PC or terminal possible. Follow these steps to connect the PC or terminal to the switch: Step 1 Configure the baud rate and character format of the PC or terminal to match these console port default characteristics: • 9600 baud • 8 data bits • 1 stop bit • No parity • None (flow control) After you have gained access to the switch, you can change the console baud rate through the Administration > Console Baud Rate window in the Cluster Management Suite (CMS). all-guides.c om

Chapter 3 Switch Installation

Preparing for Installation 3-12 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Step 2 Using the supplied RJ-45-to-DB-9 adapter cable, insert the RJ-45 connector into the console port, as shown in Figure 3-1. Step 3 Attach the DB-9 female DTE adapter of the RJ-45-to-DB-9 adapter cable to a PC, or attach an appropriate adapter to the terminal. Step 4 Start the terminal-emulation program if you are using a PC or terminal. Figure 3-1 Connecting to the Console Port Powering On the Switch and Running POST If your configuration has an RPS, connect the switch and the RPS to the same AC power source. See the “Power Connectors” section on page 2-13, and refer to the Cisco RPS documentation for more information. 1 Console port CONSOLE 97915 1

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Preparing for Installation Note Always put the RPS in standby mode when you are connecting devices to it and in active mode during normal operation. To power on the switch, follow these steps: Step 1 Make sure that you have started the terminal emulation software program (such as ProComm, HyperTerminal, tip, or minicom) from your management station. See the “Connecting a PC or Terminal to the Console Port” section on page 3-11 for information on connecting to the switch console port. Step 2 Connect one end of the AC power cord to the AC power connector on the switch. Step 3 Connect the other end of the power cord to an AC power outlet. Warning Attach only the Cisco RPS 675 (model PWR675-AC-RPS-N1=) to the RPS receptacle. When the switch powers on, it automatically begins the power-on self test (POST), a series of tests that verifies that the switch functions properly. When the switch begins POST, the system LED slowly blinks green. When POST completes, the system LED blinks amber. If POST fails, the system LED remains amber. If POST completes successfully, the system LED rapidly blinks green. If POST fails, see Chapter 4, “Troubleshooting,” to determine a course of action. Powering Off the Switch and Disconnecting the Console Port Disconnect the power cord from the switch. Disconnect the cable from the switch console port. Install the switch in a rack, on a wall, on a table, or on a shelf as described in the “Installing the Switch” section on page 3-14.

Chapter 3 Switch Installation

Installing the Switch 3-14 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Installing the Switch This section describes these installation procedures: • Rack Mounting, page 3-14 • Wall Mounting, page 3-20 • Table or Shelf Mounting, page 3-24 Rack Mounting To install the switch in a 19-inch or 24-inch rack (24-inch racks require optional mounting hardware), follow the instructions described in these procedures: • Removing Screws from the Switch, page 3-15 • Attaching Brackets to the Catalyst 3560 Switch, page 3-16 • Mounting the Switch in a Rack, page 3-19 • Attaching the Cable Guide, page 3-20 Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack. • When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack. • If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Installing the Switch Note Installing the switch in a 24-inch rack requires an optional bracket kit not included with the switch. You can order a kit containing the 24-inch rack-mounting brackets and hardware from Cisco. The kit part number is RCKMNT-1RU=. Removing Screws from the Switch If you plan to install the switch in a rack, you must first remove screws in the switch chassis so that mounting brackets can be attached. Figure 3-2 shows how to remove the chassis screws in a Catalyst 3560 switch. Figure 3-2 Removing Screws from the Catalyst 3560G-24T Switch 40 41 42 43 44 45 46 47 48 47X 48X 97916 Catalyst 3560 SERIES PoE-48 1 2 3 4

Chapter 3 Switch Installation

Installing the Switch 3-16 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Attaching Brackets to the Catalyst 3560 Switch The bracket orientation and the brackets that you use depend on whether you are attaching the brackets for a 19-inch or a 24-inch rack. For 19-inch racks, use bracket part number 700-8209-01; for 24-inch racks, use bracket part number 700-13248-01. Figure 3-3 through Figure 3-8 show how to attach each type bracket to one side of the switch. Follow the same steps to attach the second bracket to the opposite side. Figure 3-3 Attaching Brackets for 19-Inch Racks to a Catalyst 3560 Switch, Front Panel Forward Figure 3-4 Attaching Brackets for 24-Inch Racks to a Catalyst 3560 Switch, Front Panel Forward 1 Phillips flat-head screws 1 SYST RPS STAT DUPLX SPEED PoE MODE 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 97917 1 Phillips flat-head screws SYST RPS STAT DUPLX SPEED PoE MODE 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 97918 1 all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Installing the Switch Figure 3-5 Attaching Brackets for 19-Inch Racks to a Catalyst 3560 Switch, Rear Panel Forward Figure 3-6 Attaching Brackets for 24-Inch Racks to a Catalyst 3560 Switch, Rear Panel Forward 1 Phillips flat-head screws 1 Phillips flat-head screws RATING 100-200V ~ 5.0A-2.5A, 50-60 HZ DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL +12v @7.5A -48 @7.8A 97919 1 RATING 100-200V ~ 5.0A-2.5A, 50-60 HZ DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL +12v @7.5A -48 @7.8A 97920 1

Chapter 3 Switch Installation

Installing the Switch 3-18 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Figure 3-7 Attaching Brackets for 19-Inch Telco Racks to a Catalyst 3560 Switch Figure 3-8 Attaching Brackets for 24-Inch Telco Racks to a Catalyst 3560 Switch 1 Phillips flat-head screws 1 Phillips flat-head screws 40 41 42 43 44 45 46 47 48 47X 48X 97921 Catalyst 3560 SERIES PoE-48 1 2 3 4 1 40 41 42 43 44 45 46 47 48 47X 48X 97922 Catalyst 3560 SERIES PoE-48 1 2 3 4 1

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Installing the Switch Mounting the Switch in a Rack After the brackets are attached to the switch, use the four supplied number-12 Phillips machine screws to securely attach the brackets to the rack, as shown in Figure 3-9. Figure 3-9 Mounting the Catalyst 3560 Switch in a Rack After the switch is mounted in the rack, you need to do these tasks to complete the installation: • Power on the switch. See the “Powering On the Switch” section on page 1-3. • Connect to a 10/100 port and run Express Setup. See the “Starting Express Setup” section on page 1-4. • Connect to the front-panel ports. See the “Connecting to the 10/100 Ports” section on page 3-29 and the “Connecting to SFP Modules” section on page 3-32 to complete the installation. For configuration instructions about using the CLI setup program, go to Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” 1 Phillips machine screws Catalyst 3560 SERIES PoE-48 SYST RPS STAT DUPLX SPEED PoE MODE 1 2 3 4 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 17 18 21 22 23 24 25 26 27 28 29 30 31 32 19 20 17X 18X 31X 32X 33 34 37 38 39 40 41 42 43 44 45 46 47 48 35 36 33X 34X 47X 48X 97923 1

Chapter 3 Switch Installation

Installing the Switch 3-20 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Attaching the Cable Guide We recommend attaching the cable guide to prevent the cables from obscuring the front panel of the switch and the other devices installed in the rack. Use the supplied black screw shown in Figure 3-10 to attach the cable guide to the left or right bracket. Figure 3-10 Attaching the Cable Guide on the Catalyst 3560 Switch Wall Mounting To install the switch on a wall, follow the instructions in these procedures: • Attaching the Brackets to the Switch for Wall Mounting, page 3-20 • Attaching the RPS Connector Cover, page 3-21 • Mounting the Switch on a Wall, page 3-22 Attaching the Brackets to the Switch for Wall Mounting Figure 3-11 shows how to attach a 19-inch bracket to one side of the switch. Follow the same steps to attach the second bracket to the opposite side. 1 Cable guide screw Catalyst 3560 SERIES PoE-48 SYST RPS STAT DUPLX SPEED PoE MODE 1 2 3 4 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 17 18 21 22 23 24 25 26 27 28 29 30 31 32 19 20 17X 18X 31X 32X 33 34 37 38 39 40 41 42 43 44 45 46 47 48 35 36 33X 34X 47X 48X 1 97924

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Installing the Switch Figure 3-11 Attaching the 19-inch Brackets for Wall Mounting Attaching the RPS Connector Cover If you are not using an RPS with your switch, use the two Phillips pan-head screws to attach the RPS connector cover to the back of the switch, as shown in Figure 3-12. Warning If an RPS is not connected to the switch, install an RPS connector cover on the back of the switch. 1 Cable guide screw 40 41 42 43 44 45 46 47 48 47X 48X 97925 Catalyst 3560 SERIES PoE-48 1 2 3 4 1 all-guides.c om

Chapter 3 Switch Installation

Installing the Switch 3-22 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Figure 3-12 Attaching the RPS Connector Cover on the Catalyst 3560 Switch Mounting the Switch on a Wall For the best support of the switch and cables, make sure the switch is attached securely to wall studs or to a firmly attached plywood mounting backboard. Mount the switch with the front panel facing up, as shown in Figure 3-13. Warning To comply with safety regulations, mount the switches on a wall with the front panel facing up. 1 Phillips pan-head screws 3 RPS connector 2 RPS connector cover 97926 RATING 100-200V ~ 5.0A-2.5A, 50-60 HZ CONSOLE DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL +12v @7.5A -48 @7.8A 2 3 1

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Installing the Switch Figure 3-13 Mounting the Switch on a Wall After the switch is mounted on the wall, you need to do these tasks to complete the installation: • Power on the switch. See the “Powering On the Switch” section on page 1-3. • Connect to a 10/100 port, and run Express Setup. See the “Starting Express Setup” section on page 1-4. • Connect to the front-panel ports. See the “Connecting to the 10/100 Ports” section on page 3-29 and the “Connecting to SFP Modules” section on page 3-32 to complete the installation. For configuration instructions about using the CLI setup program, go to Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” 1 User-supplied screws 97927 Catalyst 3750 SERIES 13X 14X SYST RPS MASTR STAT DUPLX SPEED STACK MODE 2X 2X 2X 1 1

Chapter 3 Switch Installation

Installing and Removing SFP Modules 3-24 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Table or Shelf Mounting Follow these steps to install the switch on a table or shelf: Step 1 Locate the adhesive strip with the rubber feet in the mounting-kit envelope. Attach the four rubber feet on the bottom of the switch near the four corners. Note Do not attach the rubber feet over the recessed screw holes on the bottom of the switch. Step 2 Place the switch on the table or shelf near an AC power source. After the switch is mounted on the table, you need to do these tasks to complete the installation: • Power on the switch. See the “Powering On the Switch” section on page 1-3. • Connect to a 10/100 port, and run Express Setup. See the “Starting Express Setup” section on page 1-4. • Connect to the front-panel ports. See the “Connecting to the 10/100 Ports” section on page 3-29 and the “Connecting to SFP Modules” section on page 3-32 to complete the installation. For configuration instructions about using the CLI setup program, go to Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” Installing and Removing SFP Modules These sections describe how to install and remove SFP modules. The modules are inserted into the SFP module slots on the front of the Catalyst 3560 switches. These field-replaceable modules provide uplink interfaces. You can use any combination of SFP modules. Refer to the Catalyst 3560 release notes for the list of SFP modules that the Catalyst 3560 switches support. Each port must match the wave-length specifications on the other end of the cable, and

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Installing and Removing SFP Modules for reliable communications, the cable must not exceed the stipulated cable length. See the “Installation Guidelines” section on page 3-8 for cable stipulations for SFP connections. Use only Cisco SFP modules on the Catalyst 3560 switch. Each SFP module has an internal serial EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the SFP module meets the requirements for the switch. For detailed instructions on installing, removing, and cabling the SFP module, refer to your SFP module documentation. Installing SFP Modules into SFP Module Slots Figure 3-14 shows an SFP module that has a bale-clasp latch. Caution We strongly recommend that you do not install or remove fiber-optic SFP modules with cables attached because of the potential damage to the cables, the cable connector, or the optical interfaces in the SFP module. Disconnect all cables before removing or installing an SFP module. Removing and installing an SFP module can shorten its useful life. Do not remove and insert SFP modules more often than is absolutely necessary. Figure 3-14 SFP Module with a Bale-Clasp Latch 86575

Chapter 3 Switch Installation

Installing and Removing SFP Modules 3-26 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 To insert an SFP module into the module slot, follow these steps: Step 1 Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis. Step 2 Find the send (TX) and receive (RX) markings that identify the top side of the SFP module. Note On some SFP modules, the send and receive (TX and RX) markings might be replaced by arrows that show the direction of the connection, either send or receive (TX or RX). Step 3 Align the SFP module in front of the slot opening. Step 4 Insert the SFP module into the slot until you feel the connector on the module snap into place in the rear of the slot. Figure 3-15 Installing an SFP Module into an SFP Module Slot Step 5 For fiber-optic SFP modules, remove the dust plugs from the optical ports, and store them for later use. 40 41 42 43 44 45 46 47 48 47X 48X Catalyst 3560 SERIES PoE-48 1 2 3 4 97928 all-guides.c om

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Installing and Removing SFP Modules Caution Do not remove the dust plugs from the fiber-optic SFP module port or the rubber caps from the fiber-optic cable until you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables from contamination and ambient light. Step 6 Insert the cable connector into the SFP module: • For fiber-optic SFP modules, insert the LC or MT-RJ cable connector into the SFP module. • For copper SFP modules, insert the RJ-45 cable connector into the SFP module. Note When connecting to 1000BASE-T SFP modules, be sure to use a twisted four-pair, Category 5 cable. Removing SFP Modules from SFP Module Slots To remove an SFP module from a module receptacle, follow these steps: Step 1 Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis. Step 2 Disconnect the cable from the SFP module, and insert a dust plug into the cable end. Tip For reattachment, note which cable connector plug is send (TX) and which is receive (RX). Step 3 For fiber-optic SFP modules, insert a dust plug into the optical ports of the SFP module to keep the optical interfaces clean. Step 4 Unlock and remove the SFP module, as shown in Figure 3-16.

Chapter 3 Switch Installation

Installing and Removing SFP Modules 3-28 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 If the module has a bale-clasp latch, pull the bale out and down to eject the module. If the bale-clasp latch is obstructed and you cannot use your index finger to open it, use a small, flat-blade screwdriver or other long, narrow instrument to open the bale-clasp latch. Figure 3-16 Removing a Bale-Clasp Latch SFP Module by Using a Flat-Blade Screwdriver Step 5 Grasp the SFP module between your thumb and index finger, and carefully remove it from the module slot. Step 6 Place the removed SFP module in an antistatic bag or other protective environment. 1 Bale clasp 40 41 42 43 44 45 46 47 48 47X 48X Catalyst 3560 SERIES PoE-48 1 2 3 4 97929 1

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Connecting to the 10/100 Ports Connecting to the 10/100 Ports The switch 10/100 ports configure themselves to operate at the speed of attached devices. If the attached ports do not support autonegotiation, you can explicitly set the speed and duplex parameters. Connecting devices that do not autonegotiate or that have their speed and duplex parameters manually set can reduce performance or result in no linkage. Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. To maximize performance, choose one of these methods for configuring the Ethernet ports: • Let the ports autonegotiate both speed and duplex. • Set the port speed and duplex parameters on both ends of the connection. You can configure the 10/100 ports on the Catalyst 3560 switch either to automatically provide PoE when a Cisco IP Phone, Cisco Aironet Access Point, or end device compliant with IEEE 802.3AF is connected or to never to provide PoE, even if an IP phone or an access point is connected. The default setting is Auto. To prevent electrostatic-discharge (ESD) damage, follow your normal board and component handling procedures.

Chapter 3 Switch Installation

Connecting to the 10/100 Ports 3-30 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Follow these steps to connect to 10BASE-T or 100BASE-TX devices: Step 1 When connecting to workstations, servers, routers, and Cisco IP Phones, connect a straight-through cable to an RJ-45 connector on the front panel. (See Figure 3-17.) When connecting to switches or repeaters, use a crossover cable. (See the “Cable and Adapter Specifications” section on page B-5 for cable-pinout descriptions.) Caution PoE faults are caused when noncompliant cabling or powered devices are connected to a PoE port. Only standard-compliant cabling can be used to connect Cisco pre-standard IP Phones or wireless access points or IEEE 802.3AF-compliant devices to PoE ports. A cable or device that causes a PoE fault must be removed from the network. Note You can use the mdix auto interface configuration command in the CLI to enable the automatic medium-dependent interface crossover (Auto-MDIX) feature. When the Auto-MDIX feature is enabled, the switch detects the required cable type for copper Ethernet connections and configures the interfaces accordingly. Therefore, you can use either a crossover or a straight-through cable for connections to a copper 10/100 or 1000BASE-T SFP module port on the switch, regardless of the type of device on the other end of the connection. The Auto-MDIX feature is disabled by default. For configuration information for this feature, refer to the switch software configuration guide or the switch command reference. Note The Catalyst 3560 switch can connect to a Cisco IP Phone through a straight-through, twisted four-pair Category 5 cable. The rear panel of the Cisco IP Phone might have more than one RJ-45 connector. Use the LAN-to-phone connector to connect the IP phone to the switch. Refer to the Cisco IP Phone documentation for more information about connecting devices to it.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Connecting to the 10/100 Ports Note Many legacy powered devices, including older Cisco IP phones and access points that do not fully support IEEE 802.3AF, might not support PoE when connected to the switches by a crossover cable. Step 2 Connect the other end of the cable to an RJ-45 connector on the other device. The port LED turns on when both the switch and the connected device have established link. The port LED is amber while Spanning Tree Protocol (STP) discovers the topology and searches for loops. This takes about 30 seconds, and then the port LED turns green. If the port LED does not turn on, the device at the other end might not be turned on, or there might be a cable problem or a problem with the adapter installed in the attached device. See Chapter 4, “Troubleshooting,” for solutions to cabling problems. Step 3 Reconfigure and reboot the connected device, if necessary. Step 4 Repeat Steps 1 through 3 to connect each device. Figure 3-17 Connecting to an Ethernet Port SYST RPS STAT DUPLX SPEED PoE MODE 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 97930 all-guides.c om

Chapter 3 Switch Installation

Connecting to SFP Modules 3-32 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Connecting to SFP Modules This section describes how to connect to SFP modules. For instructions on how to connect to fiber-optic SFP modules, see the “Connecting to Fiber-Optic SFP Modules” section. For instructions on how to connect to copper 1000BASE-T SFP modules, see the “Connecting to 1000BASE-T SFP Modules” section. For instructions about how to install or remove an SFP module, see the “Installing and Removing SFP Modules” section on page 3-24. Connecting to Fiber-Optic SFP Modules Follow these steps to connect a fiber-optic cable to an SFP module: Caution Do not remove the rubber plugs from the SFP module port or the rubber caps from the fiber-optic cable until you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables from contamination and ambient light. Before connecting to the SFP module, be sure that you understand the port and cabling stipulations in the “Installation Guidelines” section on page 3-8 and in the “SFP Module Slots” section on page 2-7. See Appendix B, “Connector and Cable Specifications,” for information about the LC on the SFP module. Step 1 Remove the rubber plugs from the module port and fiber-optic cable, and store them for future use. Step 2 Insert one end of the fiber-optic cable into the SFP module port (see Figure 3-18). Step 3 Insert the other cable end into a fiber-optic connector on a target device. Step 4 Observe the port status LED. The LED turns green when the switch and the target device have an established link. The LED turns amber while the STP discovers the network topology and searches for loops. This process takes about 30 seconds, and then the port LED turns green. If the LED is off, the target device might not be turned on, there might be a cable problem, or there might be problem with the adapter installed in the target device. See Chapter 4, “Troubleshooting,” for solutions to cabling problems.

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Connecting to SFP Modules Figure 3-18 Connecting to a Fiber-Optic SFP Module Port Step 5 If necessary, reconfigure and restart the switch or target device. Connecting to 1000BASE-T SFP Modules Follow these steps to connect a Category 5 cable to a 1000BASE-T SFP module: Caution To prevent ESD damage, follow your normal board and component handling procedures. Step 1 When connecting to servers, workstations, and routers, insert a four twisted-pair, straight-through cable in the RJ-45 connector. When connecting to switches or repeaters, insert a four twisted-pair, crossover cable. 1 LC connector 40 41 42 43 44 45 46 47 48 47X 48X Catalyst 3560 SERIES PoE-48 1 2 3 4 97931 1

Chapter 3 Switch Installation

Connecting to SFP Modules 3-34 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Note When connecting to a 1000BASE-T device, be sure to use a four twisted-pair, Category 5 cable. Note You can use the mdix auto interface configuration command in the CLI to enable the Auto-MDIX feature. When the Auto-MDIX feature is enabled, the switch detects the required cable type for copper Ethernet connections and configures the interfaces accordingly. Therefore, you can use either a crossover or a straight-through cable for connections to a copper 10/100 or 1000BASE-T SFP module port on the switch, regardless of the type of device on the other end of the connection. The Auto-MDIX feature is disabled by default. For configuration information for this feature, refer to the switch software configuration guide or the switch command reference. Figure 3-19 Connecting to a 1000BASE-T SFP Module Step 2 Insert the other cable end in an RJ-45 connector on a target device. Step 3 Observe the port status LED. 1 RJ-45 connector 40 41 42 43 44 45 46 47 48 47X 48X Catalyst 3560 SERIES PoE-48 1 2 3 4 97932 1

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 3 Switch Installation Where to Go Next The LED turns green when the switch and the target device have an established link. The LED turns amber while the STP discovers the network topology and searches for loops. This process takes about 30 seconds, and then the port LED turns green. If the LED is off, the target device might not be turned on, there might be a cable problem, or there might be problem with the adapter installed in the target device. See Chapter 4, “Troubleshooting,” for solutions to cabling problems. Step 4 If necessary, reconfigure and restart the switch or target device. Where to Go Next If the default configuration is satisfactory, the switch does not need further configuration. You can use any of these management options to change the default configuration: • Start CMS, as described in the switch software configuration guide, and configure the switch as a member of a cluster or as an individual switch. Refer to the Release Notes for the Catalyst 3560 Switch on Cisco.com for the most current browser requirements. • Use the CLI from the console to configure the switch as a member of a cluster or as an individual switch. Refer to the Catalyst 3560 Switch Software Configuration Guide and the Catalyst 3560 Switch Command Reference on Cisco.com for information on using the CLI with a Catalyst 3560 switch. For setup instructions that use the CLI setup program, go to Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” • Start an SNMP application such as the CiscoView application.

Chapter 3 Switch Installation

Where to Go Next 3-36 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 all-guides.c om

C H A P T E R

4-1 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 4 Troubleshooting The LEDs on the front panel provide troubleshooting information about the switch. They show failures in the power-on self-test (POST), port-connectivity problems, and overall switch performance. For a full description of the switch LEDs, see the “LEDs” section on page 2-7. You can also get statistics from the browser interface, from the command-line interface (CLI), or from a Simple Network Management Protocol (SNMP) workstation. Refer to the software configuration guide, the switch command reference guide on Cisco.com, or the documentation that came with your SNMP application for details. This chapter describes these topics for troubleshooting problems: • Understanding POST Results, page 4-1 • Diagnosing Problems, page 4-3 Understanding POST Results When the switch powers on, it automatically begins the power-on self test (POST), a series of tests that verifies that the switch functions properly. When the switch begins POST, the system LED slowly blinks green. When POST completes, the system LED blinks amber. If POST fails, the system LED remains amber. If POST completes successfully, the system LED rapidly blinks green. Note POST failures are usually fatal. Call Cisco Systems if your switch does not pass POST.

Chapter 4 Troubleshooting

Clearing the Switch IP Address and Configuration 4-2 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Clearing the Switch IP Address and Configuration If you have configured a new switch with a wrong IP address, or if all the switch LEDs start blinking when you are trying to enter Express Setup mode, you can clear the IP address that is configured on the switch. Note This procedure clears the IP address and all configuration information stored on the switch. Do not follow this procedure unless you want to completely reconfigure the switch. To clear the IP address and the switch configuration information, follow these steps: Step 1 Press and hold the Mode button, as shown in Figure 1-4 on page 1-5. The switch LEDs begin blinking after about 2 seconds. Note If the switch is not configured, the LEDs are all green. You can omit Step 2 and run Express Setup to configure the switch. Step 2 Continue holding down the Mode button. The LEDs stop blinking after 8 additional seconds, and then the switch reboots. Note These steps only work on a previously-configured switch. The switch now behaves like an unconfigured switch. You can configure the switch by using Express Setup as described in these sections. • “Starting Express Setup” section on page 1-4 • “Configuring the Switch Settings” section on page 1-9 • “Verifying Switch IP Address (Optional)” section on page 1-10

Catalyst 3560 Switch Hardware Installation Guide

78-16057-01 Chapter 4 Troubleshooting Diagnosing Problems You can also configure the switch by using the command-line interface (CLI) setup procedure described in these sections: • “Starting the Terminal-Emulation Software” section on page C-5 • “Entering the Initial Configuration Information” section on page C-7 Diagnosing Problems Common switch problems fall into these categories: • Poor performance • No connectivity • Corrupted software Table 4-1 describes how to detect and resolve these problems.

Chapter 4 Troubleshooting

Diagnosing Problems 4-4 Catalyst 3560 Switch Hardware Installation Guide 78-16057-01 Table 4-1 Common Problems and Their Solutions Symptom Possible Cause Resolution Poor performance or excessive errors Duplex autonegotiation mismatch. Refer to the switch software configuration guide for information on identifying autonegotiation mismatches. Cabling distance exceeded • Port statistics show excessive frame check sequence (FCS), late-collision, or alignment errors. • For 10/100BASE-TX connections: – The distance between the port and the attached device exceeds 328 feet (100 meters). – If the switch is attached to a repeater, the total distance between the two end stations exceeds the cabling guidelines. • For SFP port connections: – The distance between the SFP port and the attached device exceeds the SFP cabling guidelines. • Refer to the switch software configuration guide for information on displaying port statistics. • Reduce the cable length to within the recommended distances. • Refer to your repeater documentation for cabling guidelines. • Refer to your SFP documentation for cabling guidelines. Bad adapter in attached device • Excessive errors found in port statistics. • STP checking for possible loops. • Run adapter card diagnostic utility. • Wait 30 seconds for the port LED to turn green.

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