Crow serenity Technician's Handbook

-Arm area 1 - Stay arm area 1 - Bypass - Bypass group - Active time zones - Chime - Quick Programming -Local configuration -Memory -Dial phone number -Voice mail. Customizing the Main Menu Level List The installer allows customizing the control menu commands list and adapting its commands and behaviour to the requirements of the particular user per each keypad. In order to perform the commands customization list, installer has two options: 1. Programming Mode --> Keypads --> Control Menu (see on page 12, how to access to programming mode ) 2. Using command Address P113E (see description in installation summary tables chapter in this guide). Important Note: Voice mail message record time is 2 Min. total Table 3: Alarm/Trouble Graphic Symbols Alarm Symbols Display Main Display screen Alarm Status view screen Description Flashing Symbol–Exit delay Time Stable Symbol- AREA is in ARM state AREA is in STAY Armed state Flashing Symbol – indicates Critical Alarm Stable Symbol - indicates Trouble alarm

12 Open Zone Zone Tamper Open or Low Battery or zone sensor-watch Main Power Fail Fuse Fail Low Battery (panel) CAN BUS Fail Ethernet Fail GSM/GPRS Fail Communication Fail Panel Tamper RF Jamming Radio Zones Low Battery Pendant low battery AREA is not ready – the number 1 indicates AREA number 1 Zone Tamper Output Tamper Output Low Battery Output Monitor Fail Ten code attempts Area 4 Armed Zone Bypass Alarm in Arm Mode

Zone Missing Time Zone Password active Indication Audible Signals When the keypad is used to activate or deactivate the different functions it emits different audible beeps. Their meaning is described in the table 3. Table 4: List of Audible Signals Sound Description Short beep When a key in the keypad has been pressed. Triple beeps For ARM/DISARM/WARNING/STAY operations. Long beep For alarms/warning corresponded configuration parameters. Slow beeping At arming(start exit delay) and warning (entry delay) Fast beeping At the last 5 seconds of arming. Using Keypad Helpful Tip Example 1: Select Zone Number 1. 2. Option 1: Installer can use the buttons " + or – " to move between zone numbers Option 2: Installer can use the Keypad keys to move between zone numbers by typing the zone number "08", installer must type two digits

14 Example 2: Select Output Number 1. 2. Option 1: Installer can use the buttons " + or – " to move between output numbers Option 2: Installer can use the Keypad keys to move between output numbers by typing the output number "16", installer must type two digits Example 3: Select Bypass Zone Number 1. 2. Option 1: Installer can use the buttons " + or – " to move between output numbers Option 2: Installer can use the Keypad keys to move between output numbers by typing the output number "16", installer must type two digits AREAS Display The icon will be displayed on the LCD if you first assign at least one Zone to each of the Areas (P137) and then assign Areas to the keypad (P1097). To display the Area, use the top right-most button to switch between areas

The system provides up to 64 user codes selectable as either 4 to 8 digits. User 1 is a master user which is assigned 1234 code by default, and has certain permissions to manage the system. User codes are used mainly to arm and disarm the system or to access information that is restricted only to authorized users. Each code can be assigned to one of several authority levels. Moreover, you can program pendant users (keyfob transmitters) that will allow you and the other users to easily arm, disarm and control the system without accessing the panel. Proximity Tags The serenity control panel responds to valid proximity tags enrolled to the system. The proximity tag enables user to perform a certain functions without entering user code, for instance, arming, disarming, operating an output on/off. Presenting a valid proximity tag to the control panel which is on disarmed state, will immediately start the arm procedure. Presenting the proximity tag once again will DISARM the system. Installer must note that ARM/DISARM functions are not enabled by default, but if installer learns tags (explained later on in the guide) via quick programming mode or by user mode, ARM/DISARM are enabled by default. The Next symbol presents the RFID location on the Panel PROGRAMMING TYPES There are 4 different programming types: 1. Local Configuration 2. Quick Programming 3. Installer Program Mode 4. User Program mode The first 2 (1, 2) types are accessible from Menu touch button on the main display of the panel screen (see page 4), the third and fourth types (3, 4) are accessible from keypad keys, refer to the next pages and learn about all 4 programming types and login options. Note: Use the buttons to move up and down to select the required programming type, and then use the Enter touch button 1. Local Configuration – contains the following functions: - Language - keypad Sound - Backlight (screen and keypad backlight ) - Microphone (microphone sensitivity ) - Speaker (speaker volume )

16 How to enter to the Local Configuration mode 1. Press on the Main Menu button of the main panel screen 2. Use the button to scroll down until the desired option local Configuration mode is displayed Note: The Arm area 1 is displayed by default, each of the other areas' options should be displayed respectively when you change the in the main menu to the requested area. 3. Press on the Enter button

to select the required function 5. Press on the Enter button 6. Select the required language and press the Enter button 2. Quick Programming – This programming mode is used for a rapid and focused programming of the panel. Further on is a list of the functions available in this programming mode. For more details on the parameters below, refer to installation summary table section in this manual, you can easily find the command description by using the Command number which appears in command number column in this page. Note: if this level is used for the first system configuration, it is recommended to use the installer mode after that. Parameter 1. Installer code. 2. System date and time. 3. Report channels type-> Choose CID PSTN or CID GSM or SIA PSTN or SMS or Voice message PSTN, Voice message GSM. 4. Report channels phone number Or server IP addresses 1-4. 5. Backup channels 1-4. 6. Area 1 acc numbers CH 1-4. 7. Area 2 acc numbers CH 1-4.

18 8. Area 3 acc numbers CH 1-4. 9. Area 4 acc numbers CH 1-4. 10. Area names 1-4. 11. Area exit delay time 1-4. 12. Learn radio zone 1-32. 13. Exit Delay zone 1-32. 14. Stay mode zone 1-32. 15. Zone names 1-32. 16. Zone 1-32 assigned to area 1. 17. Zone 1-32 assigned to area 2. 18. Zone 1-32 assigned to area 3. 19. Zone 1-32 assigned to area 4. 20. Zone entry delay time 1-32. 21. User names 1-4. 22. User codes 1-4. 23. Learn Pendant user 1-4. 24. Learn user 1-4 Access tag. 25. User 1-4 assigned to area 1. 26. User 1-4 assigned to area 2. 27. User 1-4 assigned to area 3. 28. User 1-4 assigned to area 4. 29. Remote access password. 30. Zone walk test. Note: Installer password is required for this level (please use the keypad to insert the password). Default password is 000000 (6 zeros). How to enter to the Quick Programming mode 1. Press on the Menu button of the main panel screen 2. Use the button to move down until the desired option Quick programming mode is displayed

4. Insert the installer password and press on the 'Enter' button 5. Use the touch button to move through all Quick programming menu

20 3. Installer Program Mode – This programming mode is the full programming version mode and it is accessible from keypad keys. Note: You can find the full programming address in this guide on "installation summary tables" chapter, page no. 26 How to Enter to the Programming Mode To enter Installer Programming mode  To Enter installer programming mode by using the keypad : Press P<000000>Enter (notice : P=Program E=Enter ) Note: Default installer password is 6 zeros (000000) 1. Insert the installer password and press on the enter button 2. Use the buttons to select the required function and programming level 4. User Programming Mode – A pre-programmed level which is for programming level of end user (User mode), and it is restricted to certain programming actions which will be described on the next page. Access to this level is allowed from: a) A command from keypad keys or b) from Main menu (if enabled). All programming actions (User program mode) permissions are enabled for USER 1 (code 1234) by default, any other user permissions should be enabled by the installer.

for regular user not all screens are available. User programming access options 1. Insert a syntax command From Keypad keys: PE (e.g. P1234E) If the 'Programming' level was enabled from Keypads level by the installer: 2. From Main Menu ProgrammingEnterInsert User Code (1234) End User Permissions Programming Default permissions for User 1 1. Users->User setting->select User # code 1-64. (User 1 code: 1234) ->User name 1-64. ->Time zone assignment-> User 1 controlled by time zone 1-8 -> Permissions->User 1 can allow access to Installer. -> Pendants ->Learn pendent 1-64 ->Find pendent ->delete user pendent 1-64. -> Access tag ->Learn user tag 1-64 ->Find access tag ->delete user tag 1-64. 2. Outputs->radio output->Learn radio output 1-16. ->Find radio output. ->delete radio output 1-16.

22 3. Clock and timers->System date and time-> ->System date and time -> Daylight saving ->GMT zone ->Date format-> ->European DD.MM.YYYY ->American MM.DD.YYYY 4. Time zones->Settings->Time zone start 1-8 ->Time zone end 1-8. ->Time zone 1-8 day. ->Time zone password 1-8. ->Holidays 1-8. ->Area assignment->Time zone 1-8 assigned to area 1-4. ->Output assignment->Time zone 1-8 assigned to output 1-16. ->User assignment->User 1-64 controlled by time zone 1-8. 5. Zones->Radio zones->Learn radio zone 1-32. ->Find radio zone. ->Delete radio zone 1-32. 6. Report channels->Settings-> channel 1-8 phone number 7. Communication->Remote access -> -> Remote access password. -> Remote access only if disarmed. -> Enable direct remote access. 8. Misc ->Panel options ->direct access to config for installer. ->Voice guide ON/OFF -> Control panel title. -> User options->Hide user codes from installer. -> Voice mail at disarm. ->diagnostic->battery voltage. ->Zone walk test. ->RSSI test. ->GSM module info. ->Ethernet module info. ->Manual test connect 1-8 ch.

The default settings of this panel have been chosen to allow the system to be up and running with a minimum of programming. As a result, there are normally only a handful of program definitions that need to be changed to get the system fully functional. Thinking of the immediate needs of the customer, we created the "Quick Programming" as a way to quickly set up the Serenity system. Note: Quick programming menu covers selected parts of the programming options in the Serenity. To access all options, you will mostly need Installer mode (for more details, see the "Installation Summary Tables" section of the guide) Note: you can always return the system to factory default from installer programming level (see address P340E) Programming the Unit Important Notice: Installer can choose whether he/she wishes to use the quick programming through the main menu as described previously in this manual (see How to enter to quick programming mode on page 14) or to use the address command directly as will be shown in the "Installation Summary Tables" section. Installer may use the following recommended steps sequence or can select specific requested steps according the installation type. !!!!!! Note: By default there are no detectors assigned or learned in the control panel, so any attempt of arming the system will be denied until a detector is learned Quick Programming mode: Main menu Quick Programming  000000 Enter Step 1: Program the Installer Code Address Description Default P310E Installer Code - This code is used to enter full Installer Programming mode. The default installer code is 000000. The Installer Code must be between 4-8 digits in length if parameter is enabled in (P327) The default installer code is 000000 Step 2: Set the System Date & Time Address Description Default P120E System Date - The Real Time Clock controls the Time-zones, the timing of automatic test connections and is used to Time and Date stamp the events in the Event Buffer. Ensure this is set correctly at the time of installation so that the functions affected by it will work properly. The clock is programmed in 24 hour format (e.g. 00:00-23:59) Disable Step 3: Report Channels Type Installer should choose and enable the report channel type Address Description Default P195E CID PSTN - Set channel type as ContactID PSTN. Need to set PSTN enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message (see Description)

24 Address Description Default PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. P196E CID GSM - Set channel type as ContactID GSM. Need to set GSM CID enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. CID GSM works if GPRS is disable P197E SIA PSTN - Set channel type as SIA PSTN. Need to set PSTN enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. (see Description) P198E SMS - Set channel type as SMS. Need to set GSM IP enabled or GSM CID enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. SMS works if CID GSM is enable P199E Voice Message PSTN - Set channel type as Voice Message PSTN. Need to set PSTN enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. (see Description) P200E Voice Message GSM - Set channel type as Voice Message GSM. Need to set GSM IP enabled or GSM CID enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. (see Description) Step 4: Report Channels Phone Address Description Default P202E Phone Number or Server Address – Can be up to 8 phone numbers (for channels defines as PSTN/GSM/Voice/SMS) or 8 server addresses (for channel defined as TCP-IP/GPRS). The length is up to 50 characters long (digits only for phone numbers and characters/digits for server address). Note: once phone number is inserted, the channel is set as an active channel automatically. Disable Step 5: Backup Channel Address Description Default P203E Channel Backup - This channel will be selected if main channel has failed to open connection or deliver a message. Note: 1. A channel can directly have only one backup channel. You can indirectly set more than one backup channel by creating a chain of backup channels (For example, Active channel 1 has channel 2 set as backup, channel 2 has channel 3 as backup and so on) 2. You can set a channel as backup to two or more active Ch 2 BA ch.1 Ch 4 BA ch.3

the backup will send a report only from the first channel to fail Step 6: Areas Account Number Address Description Default P206E Account Number- - When reporting to a monitoring Station there must be a unique account code programmed to identify the area\s reported. Each area has an account code. The account code is up to 4 characters for all protocols, except SIA and Voice message\SMS (see notes below). Each character can be a number from 0-9 as well as the special characters B, C, D, E & F. Take note that the number must be different than zero (0000 or 000000). NOTE: 1. SIA protocol- 6 characters 2. All other protocols – 4 characters 3. You can use the characters 0-9 B,C,D,E,F 4. You don't need an ACC number When channel is programmed as Voice message/SMS protocol All Zeros A letter - not in use Step 7: Area Names Address Description Default P93E Area Name - Enter the Area name, up to 16 characters " Area #" Step 8: Area Exit Delay Time Address Description Default P74E Exit Delay Time (sec) - Each Area can have its own exit delay time. The delay can be programmed from 1-255 seconds in one second increments. If the exit delay is set to '0' the panel will be instantly armed. 60 Step 9: Learn Radio Zone Address Description Default P177E Learn Radio Zone - Radio detector must be enrolled into the panel before it can be used. pressing of Detector's tamper switch will be used for learning operation Disable Step 10: Exit Delay Zone Address Description Default

26 Address Description Default P132E Exit delay zone- Zone should be closed for ready to arm. It will not cause an instant alarm if triggered during the exit delay time. Enable Step 11: Stay Mode Zone Address Description Default P130E Stay mode zone-Zone will cause alarm if triggered when Stay Mode is armed. This feature is normally used for arming just part of the alarm at night time. Enable Step 12: Zone Names Address Description Default P183E Zone Name - Set the zone name, up to 16 characters " Zone #" Step 13: Zone Assign to Area Address Description Default P137E Zone assigned to area- This option assigns the Zone to Area. If a Zone is assigned only to one area it will activate if specified area is armed. If zone assigned to more than one area it will activate only when all assigned areas are armed. By default all zones assigned to Area 1. (see Description) Step 14: Zone Entry Delay Time Address Description Default P174E Armed zone entry delay time (sec) - Each Zone has its own Entry Delay time when in the Full Armed State. The delay can be programmed from 0-9999 seconds in one second increments. If the entry delay is set to 0 the zone will be an instant zone 20 sec for zones 1 & 2 Step 15: User Names Address Description Default P2E User Name - Set the user name. Enter name up to 16 characters "user #" Step 16: User Codes Address Description Default P1E User Code - Enter user code (4-8 digits) 1234 (USER 1 ) Step 17: Learn Pendant Address Description Default

Pendant's panic Button will be used for learning operation Disable Step 18: Learn Access Tag Address Description Default P33E Learn access tag - An Access Tag/Card must be enrolled into the panel before it can be used. The rights for tag or card for each user is defined by options [P36] / [P37] (Arm/Disarm) or [P386] / [P387] (Turns output on/off). Disable Step 19: User Assigned to Area Address Description Default P14E User Assigned To Area- If a User has this option on, they can Arm/Disarm all zones assigned to Area All users assigned to area 1 Step 20: Remote Access Password Address Description Default P236E Remote Access Password – the password at this address is the password code that will be used to allow access to the control panel when using remote PC application. Up to 8 digits Disable Step 21: Walk Test Address Description Default P343E Walk Test - This address is used to start walk-test mode while in installer or user program mode. By walking past all of the detectors connected to the system and activating them, the associated zone will latch up at the keypad to allow verification that all zones are working properly. By pressing Enter or Cancel button, walk-test mode will be terminated. The results of the walk- test will be shown on the screen to verify which detectors were triggered during walk-test mode. Disable Setting of Zone Configuration Programming of Zone Configuration, such as Gain Level, Pet Immunity, LEDs Enable, Supervision, and more of the serenity series, will be defined manually by the installer only from programming level. By Default, all Zone Config screens are not visible, "Zone Config screens" (P181) will be visible right after a detector was learned and enrolled into system through "learn radio zone" (P177) procedure. Zone Configuration Screen Examples: 1. PIR Camera Zone Config screens

28 FW2 MAG Zone Config screens 2. FW2 PIR Zone Config screens 3. 4. FW2 SMOKE Zone Config screens Important Notice: 1.Setting or changing of Zone Configuration will be implemented into the detector configuration in the next event such as Open Zone \Open Tamper \ supervision. 2. For return to default definition after learning, user can enter P180-"Radio zone reset config".

30 Installation Summary Tables USERS Page No. User Settings……………………………………………………………………….. 32 User Options………………………………………………………… ……… ………32 User Type …………………………………………………………......................32 Area Assignment……………………………………………………………….…...33 Output Assignment …………………………………………………………………33 Keypad Assignment…………………………………………………………………33 Time Zone Assignement……………………………………………………..….33 Permissions………………………………………………………....................34 Pendants………………………………………………………………………………….34 Access Tag……………………………………………………………………………….35 OUTPUTS Settings……………………………………………………………………………………36 Output Type …………………………………………………………..................37 User Assignment…………………………………………………………………....37 Time Zone Assignment ……………………………………………………….…37 Keypad Assignment…………………………………………………………….….38 Signals to Output…………………………………………………………………...38 Timing………………………………………………………...........................39 Radio Output…………………………………………………………………………..39 Output Name…………………………………………………………………………..40 AREAS Settings…………………………………………………………………………………...40 Timers and Delays………………………………………………………………..…41 Zone Assignment…………………………………………………………………….41 User Assignment ………………………………………………………………...…41 Keypad Assignment…………………………………………………………….….41 Time Zone Assignment……………………………………………………….….42 Report Channel Assignment…………………………………………….….…42 Signals to Outputs…………………………………………………………….……42 Beeps to Keypad…………………………………………………………….………44 Area Names…………………………………………………………………. .….……44

Output Assignment …………………………………………………………………45 Alarms to Output……………………………………………………………………..45 Beeps to Keypad………………………………………………………………………46 Radio Keypads…………………………………………..………….…………………47 Control Menu…………………………………………………………………….......47 Function Buttons……………………………………….…………………………….47 KEYSWITCH Settings…………………………………………………………………………………….47 Options………………………………………………………………………………….. 47 CLOCK & TIMERS System Date and Timers………………………………………………………….48 Date Format……………………………………………………………………………..48 Timers ………………………………………………………….............................48 Delays……………………………………………………………………………………...49 ZONES Status………………………………………………………………………………….……49 Area Assignment……………………………………………………………………..50 Working Mode …………………………………………………………………..……50 Options………………………………………………………………………………….…51 Zone Response Time………………………………………………………….…..51 Alarms to Output……………………………………………………….............52 Beeps to Keypad……………………………………………………………………..53 Delays and Timers…………………………………………………………………..54 Radio Zones……………………………………………………………………………..54 Re-Trigger………………………………………………………......................54 Zone Names…………………………………………………………………………….55 TIME ZONES Settings…………………………………………………………………………………….55 Area Assignment……………………………………………………………….……..56 Output Assignment ……………………………………………………………….…56 User Assignment ……………………………………………………………………..56

32 REPORT CHANNELS Channel Type…………………………………………………………….…………….56 Settings…………………………………………………………………………………...57 Area Account Number Assignment …………………………………..……58 Reporting Options……………………………………………………………….……58 COMMUNICATIONS Remote Access………………………………………………………………….…...60 Phone Line Options………………………………………………………….……..61 PSTN ……………………………………………………………………….…………..…61 GSM…………………………………………………………………………..…………….62 TCP-IP……………………………………………………………………….............62 CUN-BUS……………………………………………………….......................62 Contact ID Codes………………………………………………………………...…63 SIA Codes…………………………………………………………………………..……63 Voice Message Numbers…………………………………………………………63 Control Code Number……………………………………………………………..64 MISCELLANEOUS Chime Control………………………………………………………………………….65 Panel Options…………………………………………………………………………..65 User Options ………………………………………………………………………..…67 Voice Mail At Disarm…………………………………………………………….…68 Diagnostic……………………………………………………………………………....68 Extender Type…………………………………………………………………………69 Extender Options………………………………………………………………….…69

Address Description Default P1E User Code - Set the user code (password). Enter user code (4-8 digits) Code 1 defaults to 1234. This means that User 1 automatically gets the code 1234 P2E User Name - Set the user name. Enter name up to 16 characters "user #" 1.2: Users/User Options Address Description Default P3E User Code can arm all areas assigned at address [P14] Enable P4E User Code can arm Stay Mode for all areas assigned at address [P14] Disable P5E User Code can disarm all areas assigned at address [P14] Enable P6E User Code can disarm Stay Mode for all areas assigned at address [P14] Enable P7E Security Guard User - User Code can arm all areas assigned at address [P14], but may only disarm if the panel is currently armed and in the alarm state Disable P8E Latchkey Mode User - User will arm the alarm in Latchkey Mode. If a user with this option on disarms the alarm no disarm report will be sent via the dialler. If Latchkey Mode is armed and a user with this option off disarms the alarm a disarm report will be sent to alert parents when their children have returned home. Reporting of Latchkey Disarm is enabled at [P229]. If a Voice report is desired the message is assigned at [P284]. Disable P9E Code required after access tag - After presenting access tag user has to enter a valid user code Disable 1.3: Users/User Type Address Description Default P10E Keypad User - Codes can be used to Arm/Disarm all or part of the alarm or they can be used to operate outputs for access control purposes. Users can be assigned to keypads and so can outputs so that a User assigned to multiple outputs (which can in turn be linked to doors) can operate only the door assigned to the keypad they are using Enable P11E Pendant User - Radio keys can be used to Arm/Disarm all or part of the alarm or they can operate outputs directly. Unlike user codes, a radio key cannot be assigned to a keypad so if a radio key is assigned to more than one output and the radio key is operated, all of the outputs assigned to the radio key will Disable

34 Address Description Default turn on P12E Access Tag User - Access Tag can be used to Arm/Disarm all or part of the alarm or it can be used to operate outputs for access control purposes. Disable P13E Remote Control User - This option defined user rights for remote control of the control panel via phone line by DTMF control code numbers, via SMS or via WEB-server and smartphone application. User 1 only 1.4: Users/Areas Assignment Address Description Default P14E User Assigned To Area- If a User has this option on, they can Arm/Disarm all zones assigned to Area all users assigned to area 1 1.5: Users/Output Assignment Address Description Default P15E User code turns output on -Any user can be allowed to turn an Output ON. This Function can be used to control external devices via the panel keypad with a User assigned to that Output. Once an Output is turned ON by a User, the Output can turn OFF again automatically if a reset time is assigned to the Output, or it can be turned off by the same user or by a different user with the next program location Disable P16E User code turns output off -Any user can be allowed to turn an Output OFF. This Function can be used to control external devices via the panel keypad with a User assigned to that Output. Once an Output is turned OFF by a User, the Output can be turned on by the same user or by a different user with the previous program location Disable 1.6: Users/Keypad Assignment Address Description Default P18E User can operate at keypad -Any user can be assigned to only operate certain Keypads. This option controls whether a code or access tag User can Arm/Disarm from certain keypads. This option does not restrict users from operating outputs from a particular keypad (this is done at location [P98]) Enable 1.7: Users/Time Zone Assignment Address Description Default P19E User Controlled by Time Zone - When the user is controlled by time zone, its keypad code, access tag and pendant deactivated all the time, when the time zone is not started or finished. Only when the time zone is started, the user can perform actions in the system in accordance with its rights as Disable

1.8: Users/Permissions Address Description Default P20E User can view memory and status - If this option is off, user cannot enter memory view mode, statuses and active time zones. Enable P21E User can change his code - If a User has this option on ,he is considered as a super user that means the menu of user mode is open User 1 only P22E User can change all codes - If a User has this option on, user can access User Programming Mode and change All User code numbers. User 1 only P23E User can allow access to installer mode - If a User has this option on, access to Installer Program Mode is only possible by entering the installer code, and after that, the code of this User. To use it, option "Direct access for installer to programming mode" [P313] should be switched to off in User Mode. User 1 only Available on User Mode only P24E User can change phone or address - If a User has this option on, user can access User Programming Mode and change the telephone and call divert numbers. Enable User 1 only P25E User can change the clock - If a User has this option on, user can access User Programming Mode and change the Time & date settings and set daylight saving time. Enable User 1 only P26E User can learn radio devices - If a User has this option on, user can access User Programming Mode and Learn a new Radio Key or Wireless Zone Device. The user can also remove radio devices or find what location number a device is stored at. User 1 only 1.9 Users/Pendants Address Description Default P27E Learn pendant - Save new pendant in memory, pressing on Pendant's panic Button will be used for learning operation Disable P28E Find pendant - Find existing pendant in memory Disable P29E Delete pendant - Delete existing pendant from memory Disable P30E Pendant can disarm during alarm only - If this option is on, pendant can disarm the alarm during alarm only. If this option is off, the pendant cannot disarm the panel in any state. Disable P31E Pendant can disarm during entry delay only - If this option is on, pendant can disarm the alarm during alarm only. If this option is off, the pendant can disarm the panel in any state. Disable P392E Pendant Panic Alarm to Output - A Pendant Panic Alarm can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Outputs 1,2,11-16

36 Address Description Default P32E Pendant Buttons - Assign function to pendant's button. By default button1 is assigned to Disarm, button2 - Arm, button 3 - Stay arm, button 4 - Switch output 1, button 5 - Panic. (see Description) 1.10: Users/Access Tag Address Description Default P33E Learn access tag - An Access Tag/Card must be enrolled into the panel before it can be used. The rights for tag or card for each user is defined by options [P36] / [P37] (Arm/Disarm) or [P386] / [P387] (Turns output on/off). Disable Note: if access tag is learned by User mode the options of 'Arm' and 'Disarm' are automatically enabled P34E Find access tag -If you have an Access Tag or Card loaded into the panel but are unsure which location (User #), pressing [P34] while in Program Mode will start 'Find' Mode. Present the Access Tag or Card you wish to find to a proximity reader connected to the panel. If the Tag or Card is in memory the keypad will display the number where the Tag or Card is stored. Disable P35E Delete access tag -If you wish to delete a single Access Tag or Card, entering [P35] and user number while in Program Mode will delete the stored code against that user. Disable P36E Access tag can arm - If this option is on, access tag can arm all areas assigned at [P14] Disable P37E Access tag can disarm - If this option is on, access tag can disarm all areas assigned at [P14] Disable P386E Access tag turns on output - Any user's access tag can be allowed to turn an Output ON. In this case Arm/Disarm functionality for selected tag is not relevant. This Function can be used to control external devices via access tags. Once an Output is turned ON by a User, the Output can turn OFF again automatically if a reset time is assigned to the Output, or it can be turned off by the same user or by a different user with the next program location Disable P387E Access tag turns off output - Any user's access tag can be allowed to turn an Output OFF. In this case Arm/Disarm functionality for selected tag is not relevant. This Function can be used to control external devices via access tags. Once an Output is turned OFF by a User, the Output can be turned on by the same user or by a different user with the previous program location Disable

of the output. The panel uses open collector transistor switches and the default state of all outputs is off (open). When in alarm the transistor is turned on and the output goes low (0V). The invert option reverses this function. Disable P40E Temporary output Disable - This option allows a technician to select any output/s to be temporarily disabled for one alarm or armed cycle, e.g. by selecting Outputs 1-16 at this location then leaving program mode, outputs 1-16 will not turn on following any alarms. The technician is now free to arm the system to test all monitoring signals without having any internal and/or external alarms activating. When the alarm is reset or disarmed all outputs will return to normal. Disable P41E Lockout Output -This option is used to limit the output to one operation per arming period. Disable P42E Pulse Output on Kiss-off Following Arming - This option will cause the Output to short single pulse when any area is armed and the message has been kissed off by monitoring company. Disable P382E Output Disable During Disarm- This option will cause the Output to be disabled when all areas in DISARM state. It is designed to keep audible alarms silent when the full system disarm, but part of alarms (like Panic or Fire alarm) still turns audible alarms to on regardless of this setting. Enable P43E Disable During Alarm Report Delay -This option will cause the Output to be disabled when the reporting delay is active. It is designed to keep external audible alarms silent when the reporting delay is active (allowing internal alarms to warn that the alarm will be reported to monitoring if not unset) but if the alarm hasn’t been reset before the timer expires the external alarm will sound. Disable P44E Mute for 10 sec on key-press if alarm - As you enter your code at the keypad, it can be quite difficult to turn the alarm off due to being unable to hear the beeps over the siren's blare. If this option is turned on the selected output/s will be silenced (turn off) for 10 seconds on the first button press at any keypad. This should allow easy Disarming of the alarm by a valid User. If the alarm is not turned off within the 10 seconds, the outputs will turn on again. This function will only work once during an Armed cycle and the panel must be Disarmed before it will work again. Disable P45E Enable Output Monitoring- If this option is enabled, the control panel monitors the status of the outputs by voltage level for wired outputs or coming supervision messages for wireless outputs. If disabled - monitoring the state of the outputs will disabled. Disable

38 2.1: Outputs/Output Type Address Description Default P46E Steady Output - The output will change its state when an alarm occurs Enable P47E Single Pulse Output - This option produces a single pulse at the output when an alarm occurs (the pulse time is the value programmed at address [P61]). Disable P48E Flash Output - When the output is turned on this option causes the output to flash at a rate set at address [P61]. One use is to flash a lamp during an alarm. Disable 2.2: Outputs/User Assignment Address Description Default P1015E User code turns this output on - Any user can be allowed to turn an Output ON. This Function can be used to control external devices via the panel keypad with a User assigned to that Output. Once an Output is turned ON by a User, the Output can turn OFF again automatically if a reset time is assigned to the Output, or it can be turned off by the same user or by a different user with the next program location. Disable P1016E User code turns this output off - Any user can be allowed to turn an Output OFF. This Function can be used to control external devices via the panel keypad with a User assigned to that Output. Once an Output is turned OFF by a User, the Output can be turned on by the same user or by a different user with the previous program location Disable 2.3: Outputs/Time Zone Assignment Address Description Default P1192E Time Zone Assignment - If a time-zone is assigned to an output it will turn the output on when the time-zone starts and turn the output off when it finishes. Disable 2.4: Outputs/Keypad Assignment Address Description Default P1098E Keypad is linked to Output - A Keypad can be assigned to an Output or multiple Outputs. If a Keypad is not assigned to an Output a User cannot turn that Output On or Off from the Keypad. This feature is useful when using the access control features of the panel, eg a User may be allowed to operate more than one Output with their code but they will be limited to just the Output assigned to the Keypad they are using Disable 2.5: Outputs/Signals to Output Address Description Default

Fail alarm to an Output Disable P50E Fuse Fail to Output-This option is used to assign a Fuse Failure alarm to an Output. The on-board fuses are thermally activated. If excessive current is drawn from a fuse it will disconnect the power until the problem is resolved. There are two thermal fuses protecting the various 12v DC outputs Disable P51E Battery Low to Output-This option is used to assign a Battery Low alarm to an Output Disable P52E Monitor output fail to Output-Assigning monitor output fail alarm Disable P390E Output tamper alarm to Output - This option is used to assign an Output tamper alarm to an Output. When output tamper alarm occurs, any output can be turned to on. Disable P54E Communication fail to Output-This option is used to assign a Communication Failure alarm to an Output Disable P55E Radio Zone Supervised Fail to Output-This option is used to assign a Radio Detector Supervisory Fail alarm to an Output Disable P56E System Tamper to Output- This option is used to indication the panel tamper alarm by specified Output. The Output turns to on in arm or stay arm state only. Enable Outputs 1 & 2 on ARM state P57E Sensor-Watch to Output-This option is used to assign a Sensor-Watch alarm to an Output. A Sensor-Watch alarm occurs when a detector has not operated within a set period of time Disable P17E Duress Alarm to Output -Duress Alarm [P311] can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output. A Duress alarm is created when the alarm is Disarmed with the Duress digit preceding a valid User Code Disable P58E Walk Test Pulse to Output- When the panel is in Walk-test Mode, this option assigns a one single pulse (one chirp) to the Output every time a zone is triggered. Disable P1059E Keypad Panic Alarm to Output- A Keypad Panic Alarm (pressing C & D buttons together) can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Enable Outputs 1,2,11-16 P1099E Keypad Fire Alarm to Output- A Keypad generated Fire Alarm (pressing the A & B) can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Enable Outputs 1,2,11-16 P1100E Keypad Medical Alarm to Output- A Keypad generated Medical Alarm (pressing the B & C together) can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Enable Outputs 1,2,11-16 P1392E Pendant Panic Alarm to Output - A Pendant Panic Alarm can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Outputs 1,2,11-16

40 2.6: Outputs/Timing Address Description Default P60E Output Delay Time - The 'On' delay allows the operation of the Output to be delayed by the time programmed at this location. If set to '0' there will be no on delay and the Output will operate the instant it is turned on. The time range is 0-36000 seconds. 0s P61E Output Pulse Time - Output Pulse Time affects the time an output turns on when the pulse timer is used on the Output (see [P47], [P48]). The pulse time is in 1/10th second increments so that very quick timing can be achieved. The maximum value that could be assigned to is 36000 which corresponds to 1 hour. The parameter valid for wired outputs only. 20 P62E Output Reset Time - The Reset time affects the time the output turns on in case of alarm state. The time range is 0- 36000 seconds For outputs 1 and 2, 240 sec, all the rest outputs endless P63E Output Chime Time - The Chime Mode time affects the time the output turns on when a Chime Zone is activated. The Chime time is in 1/10th second increments so that very quick timing can be achieved. Min 0 max 36000 20 2.7: Outputs/Radio Output Address Description Default P64E Learn Radio Output - Save new radio output in memory Disable P65E Find Radio Output - Find existing radio output in memory Disable P66E Delete Radio Output-Delete existing radio output from memory Disable P184E Output reset config- This function resets to default parameters values which were defined in (P185E) of a radio output. P185E Output config - This function set remotely the radio output parameters such as led on/off, sounder on/off, led and sounder timeouts, etc. 2.8: Outputs/Output Name Address Description Default P67E Output Name - Set output name, up to 16 characters "output #" 3: Areas 3.0: Areas/Settings Address Description Default P68E Code required to bypass zones - If this option is turned on, the BYPASS button cannot access Bypass Mode directly. To Disable

before they can bypass zones P69E Code required to Arm-If this option is turned on, the ARM button is disabled and the panel requires a code to Arm Disable P70E Arm command required before code to set-This option determines if the ARM button must be pressed before a code is entered to Arm an Area Disable P71E Stay command required before code to set stay mode- This option determines if the STAY button must be pressed before a code is entered to Arm Stay Mode Disable P72E Report Arm on Exit Delay-If this option is on the panel will report the Arm/Stay signal to a monitoring station when the exit delay expires. If it is off, the panel will report the arm/stay signal immediately after the system has been armed Disable P73E Use near and verified alarm reporting for all zones-To reduce the possibility of false alarms the panel can require two alarms on different zones within a 45 minute period before a full alarm will be sent. If this option is turned on it applies to all zones assigned to that area. An alarm on a single zone will send a Near Alarm report to the monitoring station. If no further alarms occur within 45 minutes the near alarm timer is reset and a restore is sent for the zone that activated. If the zone that activated is still in alarm when the 45 minute timer expires, a zone bypass for that zone will be sent and the zone will remain bypassed until the area is disarmed. Any new alarms after the timer has expired will send another Near Alarm report. If a second alarm on a different zone occurs within 45 minutes of the Near alarm, an Intrusion Verified alarm report will be sent. This format applies to all protocols except SIA PSTN, Voice message PSTN/GSM. Disable P393E Unable to arm if exit zone is open - If this option is turned on, the system doesn't arm or stay arm the area if one of the low security zones or exit delay zones is still open after the exit delay expired. 3.1: Areas/Timers and Delays Address Description Default P74E Exit Delay Time - Each Area can have its own exit delay time. The delay can be programmed from 1-255 seconds in one second increments. If the exit delay is set to '0' the panel will be instantly armed. 60 P75E Stay Exit Delay Time - Each Stay Mode Area can have its own exit delay time. The delay can be programmed from 1-255 seconds in one second increments. If the exit delay is set to '0' the panel will be instantly armed. 60

42 Address Description Default P76E Delinquency Delay - Each Area can have its Delinquency time. The delinquency time monitors the arm/disarms of each Area. If an Area has not been armed within the set number of days a delinquency report will be sent. Each time an Area is armed the delinquency timer is reset. A value of '0' disables the delinquency monitoring. NOTE: If the default value of '0' is changed at this location (e.g. a value of 10 is entered meaning 10 days), the next time the area is armed a delinquency restore message will be sent via the dialer as a test that the function is operating Disable 3.2: Areas/Zone Assignment Address Description Default P1137E Zone Assigned to Area - This option assigns the Zone to Area. If a Zone is assigned only to one area it will activate if specified area is armed. If a zone is assigned to more than one area, it will activate only when all areas the zone is assigned to are armed. By default all zones assigned to Area 1. See comments 3.3: Areas/User Assignment Address Description Default P1014E User Assigned To Area - If a User has this option on, they can Arm/Disarm all zones assigned to Area all users assigned to area 1 3.4: Areas/Keypad Assignment Address Description Default P1097E Keypad Assigned To Area - This option assigns Area to keypads. If a keypad is assigned to one area only it can Arm or Disarm only that area and show states only for this area. If keypad assigned to more than one area, it can be switched to operate specified area and show states. By default all keypads assigned to area 1. All Keypads assigned to area 1 3.5: Areas/Time Zone Assignment Address Description Default P1191E Time Zone Assigned to Area - If P166E, P167E and P168E are set (see 8.0), and this option is turned on then the Area can be automatically armed or disarmed by a time-zone/s. You can assign more than one time-zone to each Area. If assigning multiple time-zones you should insure that they do not overlap as this could cause confusion. A Time-zone would typically be 0830-1700 Monday-Friday. An area will turn on when the Time- zone ends (e.g. 1700) and turn off when a Time-zone starts (e.g. 0830) Disable

Address Description Default P1206E Account Number - When reporting to a monitoring Station there must be a unique account code programmed to identify the area\s reported. Each area has an account code. The account code is up to 4 characters for all protocols, except SIA and Voice message\SMS (see notes below). Each character can be a number from 0-9 as well as the special characters B, C, D, E & F. Take note that the number must be different than zero (0000 or 000000). NOTE: 1. SIA protocol- 6 characters 2. All other protocols – 4 characters 3. You can use the characters 0-9 B,C,D,E,F 4. You don't need an ACC number When channel is programmed as Voice message/SMS protocol Disable 3.7: Areas/Signals to Outputs Address Description Default P77E Arm Indication to Output - For monitoring purposes an Arm indication can be assigned to an Output. This could be used to start a video recorder or similar device. Each Area can have a separate arm indication assigned to a different output if required Outputs 11-16 only P78E Stay Arm Indication to Output-For monitoring purposes a Stay Arm indication can be assigned to an Output. Each Area can have a separate indication assigned to a different output if required Outputs 11-16 only P79E Disarm Indication to Output-For monitoring purposes a Disarm indication can be assigned to an Output. Each Area can have a separate disarm indication assigned to a different output if required Outputs 11-16 only P80E Armed Exit Delay Beeps to Output-When an Area is Armed it is useful to have the exit delay beeps occurring at the keypad to warn the User to exit the premises without delay. If the option is on at this address, that keypad will beep out the exit delay. The exit beeps occur at one second intervals until the last 5 seconds at which time they change to 1/2 second intervals to act as a warning that the delay is about to expire Disable P81E Stay Exit Delay Beeps to Output-When an Area is Armed in Stay Mode it is useful to have the exit delay beeps occurring at the keypad to warn the User to exit the premises without delay. If the option is on at this address, that keypad will beep out the exit delay. This option may be turned off for Stay Mode to make the keypad silent when arming at night time. The exit beeps occur at one second intervals until the last 5 seconds at which time they change to 1/2 second intervals to act as a warning that the delay is about to expire. When arming Stay Mode the Disable

44 exit and entry delays can be cancelled by pressing the ENTER button following arming of Stay Mode. The next time Stay Mode is armed, if the ENTER button is not pressed, all programmed exit and entry delays will apply P82E Pendant/Tag Arm Beep to Output-When Arming the alarm using a Radio Key or Access Tag it is necessary to have some form of Arm indication. This can be done by pulsing an Output once when the area is armed (one chirp). Outputs 11-16 only P83E Pendant Stay Arm Beep to Output-When Arming Stay Mode using a Radio Key it is necessary to have some form of Arm indication. This can be done by pulsing an Output once when the area is armed (one chirp). Outputs 11-16 only P84E Pendant/Tag Disarm Beep to Output-When Disarming the alarm using a Radio Key or Access Tag it is necessary to have some form of Disarm indication. This can be done by pulsing an Output twice when the area is disarmed (two chirps). Outputs 11-16 only P85E Pendant Stay Disarm Beep to Output-When Disarming Stay Mode using a Radio Key it is necessary to have some form of Disarm indication. This can be done by pulsing an Output twice when the Stay Mode is disarmed (two chirps). Outputs 11-16 only P86E Arm Pulse to Output- Double pulse will be applied to selected output (e.g. siren) indicating arming Disable P87E Stay Arm Pulse to Output- Double pulse will be applied to selected output (e.g. siren) indicating arming Disable P88E Disarm Pulse to Output-A single pulse will be applied to output (e.g. siren) indicating disarming Disable P89E Stay Disarm Pulse to Output-A single pulse will be applied to selected output (e.g. siren) indicating disarming selected Disable P90E Pulse output every 5 sec when disarmed-This option will cause output to pulse every 5 seconds when the area is disarmed. The pulse time is linked to the Output Pulse Time. Disable 3.8: Areas/Beeps to Keypad Address Description Default P91E Armed Exit Delay Beeps to Keypad - When an Area is Armed it is useful to have the exit delay beeps occurring at the keypad to warn the User to exit the premises without delay. If the option is on at this address, that keypad will beep out the exit delay. The exit beeps occur at one second intervals until the last 5 seconds at which time they change to 1/2 second intervals to act as a warning that the delay is about to expire Enable P92E Stay Armed Exit Delay Beeps to Keypad - When an Area is Armed in Stay Mode it is useful to have the exit delay beeps occurring at the keypad to warn the User to exit the premises without delay. If the option is on at this address, that keypad will beep out the exit delay. This option may be turned off for Stay Mode to make the keypad silent when arming at night time. The exit beeps occur at one second intervals until the last 5 seconds at which time they change to 1/2 second intervals to act as a warning that the delay is about to expire. When arming Disable

pressing the ENTER button following arming of Stay Mode. The next time Stay Mode is armed, if the ENTER button is not pressed, all programmed exit and entry delays will apply 3.9: Areas/Area Names Address Description Default P93E Area Name - Enter Area name, up to 16 characters " Area #" 4: Keypads 4.0: Keypads/Settings Address Description Default P94E Beeps Enabled - Enable beeps on keypad Enable P95E No keypad indications when armed-This option allows the screen information on a keypad to be turned off when the panel is in the Armed or Stay Armed state. The screen returns to the normal state on disarming of the system. Disable P96E Turn Off backlight when not touched-The screen's backlight and LEDs will turn off within 90 seconds at disarm state or 10 seconds at arm state if the keypad was not touched. Disable 4.1: Keypads/Area Assignment Address Description Default P97E Keypad Assigned To Area-This option assigns keypad to area. For example, if keypad is assigned to only area 1 it can arm or disarm that area only. All Keypads assigned to area 1 4.2: Keypads/User Assignment Address Description Default P1018E User can operate at keypad -Any user can be assigned to only operate at certain Keypads. This option controls whether a code or access tag User can Arm/Disarm from certain keypads. This option does not restrict users from operating outputs from a particular keypad (this is done at locations P82E & P83E) Disable 4.3: Keypads/Output Assignment Address Description Default P98E Keypad is linked to Output -A Keypad can be assigned to an Output or multiple Outputs. If a Keypad is not assigned to an Output a User cannot turn that Output On or Off from the Keypad. This feature is useful when using the access control features of the panel, eg a User may be allowed to operate more than one Output with their code but they will be limited Enable

46 Address Description Default to just the Output assigned to the Keypad they are using 4.4: Keypads/Alarm to Outputs Address Description Default P59E Keypad Panic Alarm to Output - A Keypad Panic Alarm (pressing C & D buttons together) can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Outputs 1,2,11-16 P99E Keypad Fire Alarm to Output - A Keypad generated Fire Alarm (pressing the A & B) can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Outputs 1,2,11-16 P100E Keypad Medical Alarm to Output - A Keypad generated Medical Alarm (pressing the B & C) can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Outputs 1,2,11-16 P101E Keypad Tamper Alarm to Output - If the keypad has a Tamper Switch fitted and this switch is activated, the Tamper Alarm can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output Disable Note: not relevant to keypad 1 which is control panel keypad P102E Wrong Code Alarm to Output - If someone is attempting disarm the alarm by trying various code combinations and they enter in 5 wrong codes the panel will go into a 'Wrong Code' tamper alarm. The Alarm can be assigned to an Output or multiple Outputs. This can be used to operate an audible or visual alarm connected to the Output. A correct code entry will reset the tamper alarm Disable 4.5: Keypads/Beeps to Keypads Address Description Default P103E Mains Fail Beeps Keypad Buzzer - If this option is on a Mains Failure will cause the keypad buzzer to sound continuously. The continuous beep will automatically clear when the Mains returns to normal or it can be silenced by pressing the ENTER button on the keypad Disable P104E Fuse Failure Beeps Keypad Buzzer - If this option is on a Fuse Failure (12v DC output short) will cause the keypad buzzer to sound continuously. The continuous beep will automatically clear when the short is removed and the fuse returns to normal or it can be silenced by pressing the ENTER button on the keypad Enable P105E Battery Low Beeps Keypad Buzzer - If this option is on a Panel Battery Low will cause the keypad buzzer to sound continuously. The continuous beep will automatically clear when the battery returns to normal or it can be silenced by pressing the ENTER button on the keypad Enable

option is on a Telephone Line Failure will cause the keypad buzzer to sound continuously. The continuous beep will automatically clear when the Telephone Line returns to normal or it can be silenced by pressing the ENTER button on the keypad Enable P107E System Tamper Alarm Beeps Keypad Buzzer - If this option is on a Panel Tamper Alarm will cause the keypad buzzer to sound continuously. The Alarm must then be cleared by entering in a valid code at the keypad Enable P108E Panic Alarm Beeps Keypad Buzzer - This function allows the user to choose which of the keypads will sound their buzzers when Panic Alarm is activated. Enable For all Keypads P109E Fire Alarm Beeps Keypad Buzzer - This function allows the user to choose which of the keypads will sound their buzzers when Fire Alarm is activated. Enable For all Keypads P110E Medical Alarm Beeps Keypad Buzzer - This function allows the user to choose which of the keypads will sound their buzzers when Medical Alarm is activated. Enable For all Keypads P111E Wrong Code Beeps Keypad Buzzer - If someone enters in an incorrect code more than 4 times, the alarm can be silent or it can operate the buzzer in the keypad. Enable P112E Keypad Tamper Beeps Keypad Buzzer - If a keypad tamper switch alarm is generated, the alarm can be silent or it can operate the buzzer in the keypad. Enable P391E Output Tamper Beeps Keypad Buzzer - This function allows the user to choose which of the keypads will sound their buzzers when an output sends Tamper Alarm signal. Enable For all Keypads 4.6: Keypads/Keypad Pairing Address Description Default P379E Pairing Keypad - Every keypad must be paired into the panel before it can be used. P381E Remove Keypad - Removing previously paired keypad from the system. 4.7: Keypads/Control Menu Address Description Default P113E Control Menu - Arrange Control Menu commands. By default control menu has the following structure: Arm- Stay arm - Bypass - Bypass group - View open zones - View system status - Active time zones - Chime - Output control - Configuration wizard - Programming - Local configuration - Memory - Dial phone number. ( see description)

48 4.8: Keypads/Function Buttons Address Description Default P114E Function Buttons - Assign command to the 4 function buttons. By default the functions assigned are: 'A' button - Arm, 'B' button - Bypass, 'C' button - Memory, 'D' button-Chime. ( see Description) 5: Keyswitch 5.0: Keyswitch/Settings Address Description Default P115E Keyswitch assigned to Zone 32- this option enables zone 32 as a keyswitch function Enable P116E Keyswitch can Arm-This option enables Arming of the assigned Area via the Keyswitch Enable P117E Keyswitch can Disarm-This option enables Disarming of the assigned Area via the Key-switch Enable 5.1: Keyswitch /Options Address Description Default P118E Keyswitch is Normally Open- The key-switch can be a NO (Normally Open) or a NC (Normally Closed) key-switch. Disable P119E Keyswitch is Momentary- The operation of the key-switch can be momentary or latching. If this option is on, the key- switch operation is assumed to be momentary. This means that each time the key-switch is operated then released the area will toggle its current state (I.e. if armed it will become disarmed or vice versa). If this option is turned off it is assumed that the key-switch is a latching type. This means that when the key- switch is operated and the key removed the contacts remain in the same state. When a latching key-switch is used, turning on the switch will arm the area and turning it off will disarm the area. If system restarts after loss of power, the key-switch automatically arms/disarms the area in which zone 32 is assigned when it's set on momentary mode Enable 6: Clock and Timers 6.0: Clock and Timers/System Date & Time Address Description Default P120E System Date - The Real Time Clock controls the Time-zones, the timing of automatic test connections and is used to Time and Date stamp the events in the Event Buffer. Ensure this is set correctly at the time of installation so that the functions affected by it will work properly. The clock is programmed in 24 hour format (eg 00:00-23:59) Disable P121E Daylight Saving-If you are in Daylight Saving Time when the alarm system is installed you MUST turn this option on so that the panel knows that Daylight Saving Time is currently active. Failure to do this will not allow the clock to automatically adjust Disable

P122E GMT- (TBD) 0 6.1: Clock and Timers/Date Format Address Description Default P123E European date format-European date format Enable P124E American date format-American date format Disable 6.2: Clock and Timers/Timers Address Description Default P125E Radio Zone Supervised Time- If a radio detector is capable of sending regular supervisory signals to the panel and the zone type is set for 'Supervised Signal Active', this timer sets how long a period has to elapse with no received transmissions before a supervisory failure alarm is generated. The time range is 1-255 minutes. 60m P126E Two Trigger Time-If a zone is set to two trigger, the zone has to cause an alarm twice within the two trigger time period to cause an alarm. If multiple zones are set to two trigger, an alarm will be generated it two zones trigger once each within the two trigger time period. If a two trigger zone goes into alarm but remains in alarm for longer than the two trigger time period (i.e. detector failure or cable cut) an alarm will be generated. The time range is 5-255 seconds. 20s 6.3: Clock and Timers/Delays Address Description Default P127E Alarm Reporting Delay (seconds) -If this address is set to 0, there will be no report delay. If it is set to any value other than 0 then a delay equal to the programmed value will stop the panel from reporting an alarm until this delay time expires. While the timer is active certain outputs can be disabled at location [P43]. Once the timer has expired it will not start again, the panel must be disarmed then armed to reset the timer. The value is in seconds, maximal limit is 255 seconds. Disable P128E Mains Fail Reporting Delay (seconds) -If a Mains Failure occurs this timer delays the reporting of Mains Failure to a Monitoring Station. If the mains power returns before the timer expires, then no report is sent. If Mains Failure is assigned to an output, this delay must expire before the output will turn on. Upper limit is 10800 seconds (3 hours) 900s P240E Communication Fail Reporting Delay (seconds)- If a Communication Fail occurs this timer delays the reporting of Communication Fail to a Monitoring Station. If specified communication path returns before the timer expires, then no report is sent. If Communication Fail is assigned to an output, this delay must expire before the output will turn on. The value in seconds, maximal limit is 3 hours (10800 seconds). Disable

50 7: Zones 7.0: Zones/Status Address Description Default P129E Zone is active - Zone will be monitored by the panel. Disable P130E Stay mode zone-Zone will cause alarm if triggered when Stay Mode is armed. This feature is normally used for arming just part of the alarm at night time. Enable P131E Two trigger zone- If this option is on the zone will have to trigger twice within the two trigger time [P126] before it will cause an alarm. If the zone does not trigger a second time before the two trigger time expires, the count is reset and it will take another two triggers to cause an alarm on this zone. If more than one zone is set-up as a two trigger zone, then a single trigger from two separate zones within the two trigger time can also cause an alarm. If the zone becomes faulty and still open once triggered at end of two trigger time period it will also cause an alarm. Disable P132E Exit delay zone- Zone should be closed for ready to arm. It will not cause an instant alarm if triggered during the exit delay time. Enable P133E Can Arm if Zone is not Ready- Zone can remain open during arming and will cause alarm in case it will remain open after the exit delay expired. Zone 1 & 2 only P134E Handover zone- A Handover Zone is one that its entry delay will apply provided a Non-Handover entry zone is triggered first. If no other entry delay zones are triggered before the handover zone the entry delay on that zone does not apply and the alarm will become instant (no entry delay) Zone 2 only P135E Manually bypassed zone- Zone can be manually bypassed at the keypad while in the disarmed state. Once the area with the bypassed zone has been armed and then disarmed, the manual bypass is removed and the zone must be manually bypassed again before arming if required. Enable P136E Auto bypassed zone- Zone will be auto-bypassed if unsealed at the expiry of the exit delay. If a zone is unsealed at the time of arming and remains unsealed when the exit delay expires and this option is on for that zone it will be automatically bypassed by the panel. If the zone seals after that time it will be re-instated automatically and can then cause an alarm. On disarming of the alarm any auto-Bypasses are removed Disable 7.1: Zones/Area Assignment Address Description Default P137E Zone assigned to area- This option assigns the Zone to Area. If a Zone is assigned only to one area it will activate if specified area is armed. If zone assigned to more than one area it will activate only when all assigned areas are armed. By default all zones assigned to Area 1. (see Description)

Address Description Default P138E Zone is normal - Zone without any special behavior. Enable P139E Zone is 24 hour zone- If this option is on the zone will be constantly monitored regardless of the arm/disarm state of the panel. If the 24 Hour zone also has an entry delay programmed [P174], this delay will apply. If the 24 Hour zone activates but then resets before the entry delay expires no alarm will be generated. Once the alarm has been generated it must be cleared by entry of a valid User code Disable P140E Zone is 24 hour auto-reset zone- If this option is on the zone will be constantly monitored regardless of the arm/disarm state of the panel. Once an alarm has been generated with a 24 Hour Auto-reset zone, the alarm will be reset automatically once the zone is closed. If the 24 Hour zone also has an entry delay programmed [P174], this delay will apply. If the 24 Hour zone activates but then resets before the entry delay expires no alarm will be generated. This feature can be useful for monitoring plant type alarms such as freezer alarms. Disable P141E Zone is 24 hour fire zone- If this option is on the zone will be constantly monitored regardless of the arm/disarm state of the panel. If the 24 Hour Fire zone also has an entry delay programmed [P174], this delay will apply. If the 24 Hour Fire zone activates but then resets before the entry delay expires no alarm will be generated. Once the alarm has been generated it must be cleared by entry of a valid User code. Disable P142E Chime zone-If this option is on, the zone will operate Chime mode when disarmed. When the alarm is armed the Chime Mode is disabled for this zone. A Chime zone can sound the keypad buzzer or operate an output to indicate that the zone is unsealed. It is normally used to monitor areas during the daytime Disable P143E Permanent chime zone-If this option is on, the zone will operate Chime mode when armed or disarmed. When the alarm is armed the zone will continue to only be a Chime Mode Zone and will not cause a burglar alarm. A Chime zone can sound the keypad buzzer or operate an output to indicate that the zone is unsealed. Disable 7.3: Zones/Options Address Description Default P144E Zone will not report 24 hour alarm - If this option is turned on and the zone is set as a 24 Hour type, when an alarm is generated, the alarm will not be transmitted to the monitoring station via the dialler Disable P145E Zone in Bypass Group-Zone belongs to bypass group. Zones that have been assigned to the group could be bypassed simultaneously. Disable P146E Zone Sends Reports- this option enables the zone send report function through all enabled communication channels Enable

52 Address Description Default P147E Zone is on Soak Test-If a zone is suspected of being faulty and is causing false alarms, you can turn it into a Soak Test Zone and it will still be monitored for alarms (NO beeps or buzzer ) when armed but it won't cause the sirens to sound or report via any protocol. The Soak Test zone will still be logged in the event memory however so it is possible to check the activity of the zone, via the memory. and after a suitable period of no alarms it can be re-instated as part of the alarm by removing the Soak Test option Disable P148E Exit Terminator Zone- If this option is on, when the zone unseals during the exit delay (P74) time and then seals again, the panel will cancel any remaining exit delay time and arm in 3 seconds from the time the zone was sealed. Disable 7.4: Zones/Zones Response Time Address Description Default P149E High vibration mode (50ms) Disable P150E Middle vibration mode (100ms) Disable P151E Low vibration mode (150ms) Disable P152E Response of 200 ms Enable P153E Response of 250 ms Disable P154E Response of 300 ms Disable P155E Response of 350 ms Disable 7.5: Zones/Alarms to Output Address Description Default P156E Zone alarm assigned to output - If an Area is Armed and a zone assigned to that Area activates, the zone can trigger selected Outputs for local alarm signaling. This location assigns Zones to Outputs for alarms that occur when in the Full Armed State All Zones Assigned to outputs 1&2 P157E Zone stay alarm assigned to output- If an Area has Stay Mode Armed and a zone assigned to that Area activates, the zone can trigger selected Outputs for local alarm signaling. This location assigns Zones to Outputs for alarms that occur when Stay Mode is Armed All Zones Assigned to outputs 1&2 P158E Zone 24 hour alarm assigned to output- If zone is programmed as one of 24 Hour type zone [P139][P140][P141] and if it is open then the selected output(s) is activated for local alarm signalling. In case of standard 24 hour zone [P139] the output will be active for the full reset time. In case of 24 hour auto-reset zone [P140] the output is deactivated when the reset time expires or if zone is closed. If zone is a 24 hour fire zone [P141] then the output will pulse at a rate equals to the pulse time for that output. All Zones Assigned to outputs 1&2

selected output(s) for local alarm signaling. All Zones Assigned to outputs 1&2 P160E Chime zone alarm assigned to output- If a zone is programmed as a Chime zone [P142] and it activates, the zone can trigger selected Outputs for local alarm signaling. The output will operate for the Chime to Output time at location [P63]. The zone must clear before the output can be activated again Disable P161E Armed zone entry delay assigned to output- If the alarm is Armed and a delay zone triggers the entry delay it can also turn an Output on to warn that the entry delay is counting down and the alarm should be turned off Disable P162E Stay mode entry delay assigned to output- If Stay Mode is Armed and a delay zone triggers the entry delay it can also turn an Output on to warn that the entry delay is counting down and the alarm should be turned off Disable P163E Zone near alarm assigned to output - If zones are programmed for near and verified alarms [P73], it is also possible to get an indication of a near alarm from any of the 16 outputs using this program location. A near alarm is the first alarm during an armed period All Zones Assigned to outputs 1&2 P164E Zone verified alarm assigned to output- If zones are programmed for near and verified alarms [P73], it is also possible to get an indication of a verified alarm from any of the 16 outputs using this program location. A verified alarm is the second alarm from a different zone to the one that caused the near alarm and must happen within 45 minutes of the near alarm All Zones Assigned to outputs 1&2 7.6: Zones/Beeps to Keypad Address Description Default P165E Armed Zone Alarm Beeps to Keypad - If an Area is Armed and a zone assigned to that Area activates, the zone can sound the buzzer at selected keypads for local alarm signaling. This location assigns zone alarm beep to a keypad for alarms that occur when in the Full Armed State. Enable P166E Stay Mode Zone Alarm Beeps Keypad - If an Area is Stay Mode Armed and a zone assigned to that Area activates, the zone can sound the buzzer at selected keypads for local alarm signaling. This location assigns zone alarm beep to a keypad for alarms that occur when in Stay Mode is Armed Enable P167E Zone 24 hour alarm beeps to keypad - If a zone is programmed as a 24 Hour type and it activates, the zone can sound the buzzer at selected keypads for local alarm signaling. If the zone is a standard 24 hour type [P139] or Fire type [P141] the keypad buzzer will sound until reset by a User but if it is an Auto-reset type [P140] the keypad buzzer will reset when the input clears Enable P168E Chime Zone Alarm Beeps Keypad - If a zone is programmed as a Chime zone and it activates, the zone can sound the Enable

54 Address Description Default buzzer at selected keypads for local alarm signaling. The duration of the Chime beep is programmed at location P94E. The Chime function can also be locally disabled at each keypad individually if not required. P169E Zone Tamper Alarm Beeps Keypad - Zone tamper can beep the keypad buzzer at individual keypads Enable P170E Radio Supervise Alarm Beeps Keypad - If a zone is programmed as a radio zone and that type is actively monitoring the supervision signal [P125] , a supervise signal failure from the detector [P181]alarm can sound the buzzer at selected Keypads for local alarm signaling. Enable P171E Zone Sensor-watch Alarm Beeps Keypad - If the zone is programmed for inactivity monitoring and it is not operated within the time set at [P176] a 'Sensor-watch' alarm will be generated. A 'Sensor-watch' failure from the detector can sound the buzzer at selected Keypads for local alarm signaling Enable P172E Armed zone entry delay beeps to keypad - If the alarm is Armed and a delay zone triggers the entry delay it can also beep the keypad buzzer to warn that the entry delay is counting down and the alarm should be turned off Enable P173E Stay mode entry delay beeps to keypad - If Stay Mode is Armed and a Stay Mode delay zone triggers the entry delay it can also beep the keypad buzzer to warn that the entry delay is counting down and the alarm should be turned off Disable 7.7: Zones/Delays and Timers Address Description Default P174E Armed zone entry delay time, (sec) - Each Zone has its own Entry Delay time when in the Full Armed State. The delay can be programmed from 0-9999 seconds in one second increments. If the entry delay is set to 0 the zone will be an instant zone 20 sec for zones 1 & 2 P175E Stay mode entry delay time, (sec) - Each Zone has its own Entry Delay time when in Stay Mode. The delay can be programmed from 0-9999 seconds in one second increments. If the entry delay is set to 0 the zone will be an instant zone 20 sec for zones 1 & 2 P176E Sensor watch-time, (min) - If value of this option is greater than zero then zone will be checked to see that it operates during the disarmed state. If it is not operated within the specified time a 'Sensor-watch' alarm will be generated. This feature is designed to detect a faulty zone that is not operating normally or one that has had it's detection area blocked. The timer is stopped when the area assigned to the zone is armed and resumes with the specified value when disarmed again. The timer is reset back to the original value every time the zone operates while disarmed. Range of values from 0 to 9999 minutes. 0

Address Description Default P177E Learn Radio Zone - Radio detector must be enrolled into the panel before it can be used. pressing of Detector's tamper switch will be used for learning operation Disable P178E Find Radio Zone - Finding location (Zone #) of previously enrolled detector. Disable P179E Delete Radio Zone - Removing radio zone from the system. Disable P180E Radio Zone Reset config – This function resets to default parameters values which were defined in (P181E )of a radio zone Disable P181E Radio Zone Config – This function set remotely the radio zone parameters such as led on/off, pulse detection, Pet immunity , Gain level, etc. Disable NOTE: refer to " Setting of detector parameters " page 18 in this manual 7.9: Zones/Re-trigger Address Description Default P182E Zone re-trigger count - Each Zone has its own alarm re- trigger count. A value of 0 programmed at this location results in unlimited alarms for that zone during an armed period but a count of 1-15 will shut down the zone once the programmed count has been reached. Disarming the alarm will reset this count. In case the zone is assigned to more than one area, this counter should be multiplied by number of areas (e.g. if zone 1 belongs to A1 & A2, to achieve re-trigger count = 3, you will need to enter re-trigger count = 6, because alarm in each area will increment the counter and common number of re-trigger counts will multiply). 0 7.10: Zones/Zone Names Address Description Default P183E Zone Name - Set zone name, up to 16 characters " Zone #" 8: Time Zones 8.0: Time Zones/Settings Address Description Default P186E Time Zone Start Time - The Time-zone start time is when the time-zone begins. The time using for arm of area(s) ([P191]), turn output(s) to ON state ([P192]) and activate rights of specified user(s) ([P19]). There are 8 time-zones that can be programmed. Disable P187E Time Zone End Time- The Time-zone end time is when the time-zone finishes. The time using for disarm of area(s) ([P191]), turns output(s) to OFF state ([P192]) and deactivate Disable

56 Address Description Default rights of specified user(s) ([P19]). There are 8 time-zones that can be programmed. P188E Time Zone Day- The Time-zone days are the days of week that the time-zone will be active. You can select any combination of the days from Sunday till Saturday. There are 8 time-zones that can be programmed. Disable P189E Time Zone Password- When this option is not empty then time-zone is inactive until user enters valid password. After that time-zone behaves like an ordinary time-zone. By entering valid password once again user will deactivate time-zone. When time- zone start time expires then area(s) assigned to time-zone will arm after a 2 sec delay. Disable P190E Holidays- It is possible to pre-program up to 8 holidays. Holidays can override the time-zone function on the programmed day. For example, if an output was automatically controlled by a time- zone, the pre-programmed holidays can stop the output from turning on or off on a holiday. A holiday consists of a single day programmed by date. The holiday begins at the start of the day (00:00:00) and finishes immediately before midnight (23:59:59) on the programmed date. Holidays can be programmed in any order (although for simplicity it is recommended that they are programmed in chronological order) and the panel automatically removes them once the day ends. If you wish to remove a programmed holiday you should to clear the date field. Disable 8.1: Time Zones/Area Assignment Address Description Default P191E Time Zone Assigned to Area - If area assigned to time-zone if will automatically armed when time-zone starts and disarmed when it finishes. You can assign more than one time-zone to each area. If assigning multiple time-zones you should insure that they do not overlap as this could cause confusion. Disable P53E Time Zone Stay Armed Area - The parameter is used for the separation time zone possibility to made ARM and STAY ARM operations. If the parameter marked when time zone will start, the corresponded area will STAY armed. Otherwise, when time zone will start the area will ARMED. Disable 8.2: Time Zones/Output Assignment Address Description Default P192E Time Zone Assigned to Output - If a time-zone is assigned to an output it will turn the output on when the time-zone starts and turn the output off when it finishes. Disable 8.3: Time Zones/User Assignment Address Description Default

by time zone, its keypad code, access tag and pendant deactivated all the time, when the time zone is not started or finished. Only when the time zone is started, the user can perform actions in the system in accordance with its rights as defined by configuration. Disable 9: Report Channels 9.0: Report Channels/Channel Type Address Description Default P193E TCP_IP - Set channel type as TCP/IP. Need to set Ethernet enabled to use this type of channel. Cannot be set if GPRS channel has already been selected. Default assignment: channel 1 - SIA PSTN, channel 2 - ContactID PSTN, channel 3 - voice message PSTN, channel 4 - SMS, channel 5 - TCP/IP, channel 6 - ContactID GSM, channels 7,8 - ContactID PSTN. Note: 1.Any transition between TCP/IP to GPRS mode and vice versa will be rejected, unless you deactivate the conflicting channel/s first (P201) 2. If you set TCP/IP as a backup channel, set it so that its operation won't coincide with a GPRS channel's operation (see Description) P194E GPRS - Set channel type as GPRS. Need to set GSM IP enabled to use this type of channel.Cannot be set if TCP/IP channel has already been selected. Default assignment: channel 1 - SIA PSTN, channel 2 - ContactID PSTN, channel 3 - voice message PSTN, channel 4 - SMS, channel 5 - TCP/IP, channel 6 - ContactID GSM, channels 7,8 - ContactID PSTN. Note: 1.Any transition between TCP/IP to GPRS mode and vice versa will be rejected, unless you deactivate the conflicting channel/s first (P201) 2. If you set GPRS as a backup channel, set it so that its operation won't coincide with a TCP/IP channel operation GPRS works if CID GSM is disable P195E CID PSTN - Set channel type as ContactID PSTN. Need to set PSTN enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. (see Description) P196E CID GSM - Set channel type as ContactID GSM. Need to set GSM CID enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. CID GSM works if GPRS is disable P197E SIA PSTN - Set channel type as SIA PSTN. Need to set PSTN enabled to use this type of channel. Default assignment: (see Description)

58 Address Description Default channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. P198E SMS - Set channel type as SMS. Need to set GSM IP enabled or GSM CID enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. SMS works if CID GSM or GSM-IP is enable P199E Voice Message PSTN Set channel type as Voice Message PSTN. Need to set PSTN enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. (see Description) P200E Voice Message GSM - Set channel type as Voice Message GSM. Need to set GSM IP enabled or GSM CID enabled to use this type of channel. Default assignment: channels 1,2 - ContactID PSTN, channels 3,4,5 - voice message PSTN, channel 6 - TCP/IP, channel 7 - voice message GSM and channel 8 - ContactID GSM. (see Description) 9.1: Report Channels/Settings Address Description Default P201E Active Channel – This option is used to activate/deactivate a channel. Disable P202E Phone Number or Server Address - Can be up to 8 phone numbers (for channels defines as PSTN/GSM/Voice/SMS) or 8 server addresses (for channel defined as TCP-IP/GPRS). The length is up to 50 characters long (digits only for phone numbers and characters/digits for server address). Disable P203E Channel Backup - This channel will be selected if main channel has failed to open connection or deliver a message. Channel 2 is backup for Ch 1 & Channel 4 is backup for Ch 3 P204E Stay On-line after Alarm report for two way voice - if this option is turned ON and a full duplex two way voice board is fitted, the panel will send a command to the monitoring company in CID or SIA formats to tell the receiver to stay on- line so the operator can listen or talk to the site (full duplex two way voice). Disable P205E Failed channel restore time - If either channel has failed to deliver messages it will be temporarily disabled for a period of time defined by this parameter. During this time the corresponding backup channel will be used. 3m P375E Use SMS channel for sending Contact ID report- if this option is turned ON, the corresponding report channel, defined as SMS type, will send Contact ID report instead of regular text string. Disable 9.2: Report Channels/Area Account Number Assignment Address Description Default

Station there must be a unique account code programmed to identify the area\s reported. Each area has an account code. The account code is up to 4 characters for all protocols, except SIA and Voice message\SMS (see notes below). Each character can be a number from 0-9 as well as the special characters B, C, D, E & F. Take note that the number must be different than zero (0000 or 000000). NOTE: 1. SIA protocol- 6 characters 2. All other protocols – 4 characters 3. You can use the characters 0-9 B,C,D,E,F 4. You don't need an ACC number When channel is programmed as Voice message/SMS protocol All Zeros A letter - not in use 9.3: Report Channels/Reporting Options Address Description Default P207E Report Mains Failure - If this option is on the panel will report a Mains fail after the report delay time [P128] has expired Channels 3,4,5,7 – Off All others - On P208E Report System Battery Low-If this option is on the panel will report a Battery Low Enable P209E Report Communication fail- If this option is on the panel will report a Communication fail. Channels 3,4,5,7 – Off All others - On P210E Report System Tamper- If this option is on the panel will report a Tamper Alarm on the panel tamper input Enable P211E Report Keypad Tamper- If this option is on the panel will report a Tamper Alarm from a keypad fitted with a tamper switch or a wrong code alarm from a keypad Enable P212E Report Zone Tamper-- If this option is on the panel will report a Zone Tamper Alarm Enable P213E Report Duress Alarm- If this option is on the panel will report a Duress Alarm [P311] Enable P214E Report Panic Alarm- If this option is on the panel will report a Panic Alarm generated by keypad or RMT (pendant) Enable P215E Report Manual Fire Alarm- If this option is on the panel will report a Keypad generated Fire Alarm Enable P216E Report Manual Medical Alarm- If this option is on the panel will report a Keypad generated Medical Alarm Enable P217E Report Zone Bypasses- If this option is on the panel will report a Manual or Auto Bypass of a zone Channels 3,4,5,7 – Off All others - On P218E Report Arm-Disarm- If this option is on then all Arm/Disarm Channels 3,4,5,7 – Off

60 Address Description Default signals will be reported to a Monitoring Station All others - On P219E Report Stay Mode Arm-Disarm-If this option is on then all Stay Mode Arm/Disarm signals will be reported to a Monitoring Station Enable P220E Report Disarm only after an Activation-If this option is on, the panel will not normally send an Arm/Disarm signal to the monitoring company, however, if a zone alarm occurs then the panel will send a Disarm following the disarming of the panel to show it has been turned off by a valid user Disable P221E Report Stay Mode Disarm only after an Activation-If this option is on, the panel will not normally send a Stay Mode Arm/Disarm signal to the monitoring company, however, if a zone alarm occurs then the panel will send a Stay Mode Disarm following the disarming of the panel to show it has been turned off by a valid user Disable P222E Report Access to Program Mode- If this option is on the panel will report a Contact ID code to indicate that either User or Installer program Modes have been accessed Channels 3,4,5,7 – Off All others - On P223E Report Zone Restores- If this option is on the panel will report all zone restores. If this option is turned off the panel will only report the alarms Channels 3,4,5,7 – Off All others - On P224E Report Delinquent- If the panel has been configured for Delinquency monitoring [P76] and an area has not been armed for the time set at [P76], a Delinquency Alarm will be sent to the Monitoring Station Channels 3,4,5,7 – Off All others - On P225E Report Fuse Failure- The panel has two on-board thermal fuses designed to protect the 12v DC outputs from short circuits. If this option is on and either of these fuses are open, a report will be sent to the monitoring station if Contact ID is set as the reporting format Enable P226E Report Radio Battery Low- If this option is on the panel will report a Battery Low from any radio zones that have the battery status monitored Channels 3,4,5,7 – Off All others - On P227E Report Supervised Radio Alarm- If this option is on the panel will report a Supervised radio Alarm (see [P125]) Channels 3,4,5,7 – Off All others - On P228E Report Zone Sensor-watch Alarm- If this option is on the panel will report a Zone Inactivity (Sensor-watch) Alarm (see [P176]) Channels 3,4,5,7 – Off All others - On P229E Report Latchkey Disarm- When this option is turned on and the panel was armed in Latchkey Report Mode, at disarm by non-latchkey user the specified latchkey disarm report will be send via voice or SMS report channel to user, marked as latchkey mode user ([P8]). Channels 3,4– On All others - Off P230E Report communication (RF) Interference Detected- If the radio receiver detects RF Interference (Jamming) of the radio frequency, the panel can report this event to the monitoring station if this option is turned on Channels 3,4,5,7 – Off All others - On P231E Report Output Fail- If this option is on and a fault is detected on the output, a report will be sent to the monitoring station if Contact ID is set as the reporting format Channels 3,4,5,7 – Off All others - On

automatic test connections, but if test connections are not required they can be disabled by turning this option off. Channels 3,4,5,7 – Off All others - On P234E Report Stay Mode Zone Alarms- If this option is on, the panel will report zone alarms in Stay Mode Enable P235E Report output changed- The changing output state will be reported via SMS or Voice reporting to the user Channels 3,4,5,7 – Off All others - On P373E Report Peripheral Tamper- If this option is on the panel will report a Tamper Alarm from a peripheral module (extender module or radio output) fitted with a tamper switch from a peripheral module Enable P353E Report Zone Confirmed Alarm - If this option is on the panel will report a Zone Confirmed (Near and Verified) Alarms (see [P73]) Channels 3,4,5,7 – Off All others - On 10: Communications 10.0: Communications/Remote Access Address Description Default P236E Remote Access Password – up to 8 character password for remote pc application access. Disable P237E Remote Access only if disarmed- if this option is on the Remote access option is allowed only in disarmed state. Disable P388E Enable Direct Remote Access - This option uses for remote user remote control of the system via string commands. Due to the fact that this option works on an open non-secure protocol its use is recommended only for testing or to use the control panel as part of another system (such as Home Automation system). Disable P233E Remote Access Server - This parameter defines IP-address or DNS name of remote access server. The server using for remote access (WEB access for example), and control panel should to make registration on server to provide remote access. Disable P246E Remote Access Server Port - This parameter defines port on remote access server the control panel using fore registration procedure. Disable P316E Server Registration Time - The time of periodical confirmation of registration on remote access server. Using for check validation of control panel address on server. If control panel use constant IP, the parameter can be set to 0. 15m P317E Remote Access From Server Only - If this flag is ON remote access can be accepted from Remote Access Server after successful registration only. Disable 10.1: Communications/Phone Line communication Options Address Description Default

62 Address Description Default P239E Hold line open following Voice report for DTMF control – If this option is on , the dialer will keep the telephone line open after been answered to the voice message alarm PSTN call so that the person at the phone can then use their DTMF codes to enter an operational commands (see commands from P298 to P305). Enable P241E Time to First Dialer Test Call - Define the time of first automatic test connection. The following test connection time is defined by option [P242] Disable P242E Test Call Time Period - Time period between successive automatic test connections Disable P243E Control Phone Numbers – Setting of up to 8 assigned phone numbers which are authorized for control the system remotely via DTMF control. Disable P244E Control Phone Is Modem - Option defines using the phone line in modem's data mode (as alternative to regular voice mode) Disable 10.2: Communications/PSTN Address Description Default P245E PSTN Enabled – If this option is on, the PSTN modems are enabled. Disable P247E Auto-Answer Ring Count - If the PSTN is used for remote control, the number of rings before panel answers the call can be set at this parameter. Minimal value is 2 for using caller ID detection (see also P248E). 8 P248E Answering System Defeat – The panel can automatically answer an in-coming call in two ways. The first is set auto-answer ring count to a convenient number (P247E) and let the phone ring until this number is reached at which time the panel will answer the call. The second method is to use Answering System Defeat which entails calling to the panel and letting to ring no less than two times, hanging up, and then ringing back within 45 seconds. The panel will now answer the call on the second ring. Disable 10.3: Communications/GSM Address Description Default P249E GSM IP Enabled – if this option is on , the GSM IP is Enabled Disable P250E GSM CID Enabled - If this option is on, the GSM CID is Enabled. Disable P251E PIN Code – GSM pin code number according GSM network requirements, up to 8 digits length. Disable P252E GSM User - GSM user according GSM network requirements. Disable P253E GSM Password - GSM Password according GSM network requirements. Disable P254E GSM APN - GSM access point name according to your cellular provider. Up to 32 characters Disable P380E Unstructured supplementary service data- Unstructured Supplementary Service Data (USSD) is a protocol used by GSM cellular telephones to communicate with the service provider's Disable

10.4: Communications/TCP-IP Address Description Default P255E Ethernet Enabled - If this option is on, the Ethernet connection is Enabled. Enable P256E DHCP Enabled - Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables a server to automatically assign an IP address to a control panel from a defined range of numbers configured for a given network. If this option is on, the DHCP is Enabled. Note: If P256 is enabled, you won't be able to access P257-P260 Enable P257E Static IP - In the absence of DHCP, control panel may be manually configured with an IP address (P257), subnet mask (P258), gateway (P259), DNS server (P260). up to 16 characters Disable P258E Subnet Mask - The network subnet mask for defined static IP address. up to 16 characters Disable P259E Gateway - The network gateway address for defined static IP address. up to 16 characters Disable P260E DNS Server - The network DNS server address for defined static IP address. up to 16 characters Disable P377E TCP Remote Control Port - The TCP/IP port number used for remote control applications 3064 P378E TCP Receiver Port - The TCP/IP port number used by report channel for connection to TCP receiver. 4700 10.5: Communications/Can - Bus Address Description Default P261E CAN-bus Enabled – If this option is on, the CAN serial bus protocol is enabled to connect individual systems such as an extender zone/output cards or external keypads. Disable 10.6: Communications/Contact ID Codes Address Description Default P262E Zone Alarm Contact ID Code - - Set Contact ID code for zone alarm. Code value has to be from 1000 to 1999. when input is zero, system uses default code 1130 P263E Zone Near Alarm Contact ID Code - Set Contact ID code for zone near alarm. Code value has to be from 1000 to 1999. when input is zero, system uses default code 1138 P264E Zone Verified Alarm Contact ID Code - Set Contact ID code for zone verified alarm. Code value has to be from 1000 to 1999. when input is zero, system uses default code 1139

64 Address Description Default P265E Panic Alarm Contact ID Code - Set Contact ID code for panic alarm. Code value has to be from 1000 to 1999. when input is zero, system uses default code 1120 P266E Fire Alarm Contact ID Code - Set Contact ID code for fire alarm. Code value has to be from 1000 to 1999. when input is zero, system uses default code 1110 P267E Medical Alarm Contact ID Code - Set Contact ID code for medical alarm. Code value has to be from 1000 to 1999. when input is zero, system uses default code 1100 10.7: Communications/SIA Codes Address Description Default P268E Zone Alarm SIA Code - Set SIA code for zone alarm. Code value has to be two letters from A to Z. when input field is empty, system uses default code 4241 (BA) P269E Panic Alarm SIA Code - Set SIA code for panic alarm. Code value has to be two letters from A to Z. when input field is empty, system uses default code 5041 (PA) P270E Fire Alarm SIA Code - Set SIA code for fire alarm. Code value has to be two letters from A to Z. when input field is empty, system uses default code 4641 (FA) P271E Medical Alarm SIA Code - Set SIA code for medical alarm. Code value has to be two letters from A to Z. when input field is empty, system uses default code 4D41 (MA) 10.8: Communications/Voice Message Numbers Address Description (Note: Recording time for each message is up to 6 seconds User can recorded custom voice message for below default messages ) Default P272E Zone Alarm Voice Message Disable P273E Panic Alarm Voice Message Disable P274E Fire Alarm Voice Message Disable P275E Medical Alarm Voice Message Disable P276E Mains Failure Voice Message Disable P277E Mains Restore Voice Message Disable P278E Battery Low Voice Message Disable P279E Zone Battery Low Voice Message Disable P280E Tamper Alarm Voice Message Disable P281E Zone Tamper Alarm Voice Message Disable P282E Duress Alarm Voice Message Disable P283E Manual Test Initiated Voice Message Disable

User can recorded custom voice message for below default messages ) Default P284E Latchkey Disarm Voice Message Disable P285E Output is On Voice Message Disable P286E Output is Off Voice Message Disable P287E Area is Armed Voice Message Disable P288E Area is Stay Armed Voice Message Disable P289E Area is Disarmed Voice Message Disable P290E Welcome Prompt Voice Message Disable P291E Enter Password Prompt Voice Message Disable P292E Enter User Password Prompt Voice Message Disable P293E Password Error Voice Message Disable P294E Enter Command Voice Message Disable P295E Command Error Voice Message Disable P296E Command Confirmed Voice Message Disable P297E Enter Password and press hash button Message Disable 10.9: Communications/Control Code Number Address Description – Maximum 4 digits per code / Default P298E Turn Output on Control Code – The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. Output 1 =101 : Output 16 - 116 P299E Turn Output off Control Code - The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. Output 1 =201 : Output 16 - 216 P300E Microphone Control Code - The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. 77 P301E Speaker Control Code - The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. 88 P302E System Arm Remote Control Code -The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. 5555 P303E System stay Arm Remote Control Code - The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. 6666 P304E System Disarm Remote Control Code- The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. 7777 P305E Area Arm Remote Control Code- The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. Area 1 = 41 : Area 4 = 44

66 Address Description – Maximum 4 digits per code / Default P306E Area stay Arm Remote Control Code - The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. Area 1stay = 51 : Area 4stay= 54 P307E Area disarm Remote Control Code - The control code value has 1-4 digits. This code cannot starts from 0, Used when accessing Serenity remotely. Area 1disarm = 61 : Area 4 disarm = 64 11: Miscellaneous 11.0: Miscellaneous/Chime Control Address Description Default P308E Chime Alarm Beeps to Keypad – If a zone is programmed as a Chime zone and it activates, the zone can sound the buzzer at Selected keypads for local alarm signaling. The duration of the Chime beep is programmed at location P309E. The Chime function can also be locally disabled at each keypad individually if not required. Disable P309E Chime Alarm Beep Time - When a Chime Zone is activated it can operate an Output and/or beep the keypad buzzer. There is a separate Chime timer for each of the 8 keypads. If the value is made '0' for a keypad the Chime Zone will not beep the keypad buzzer. The Keypad Chime Timer can be set to a value from 1- 255. The units are in 1/10th second increments. This means that a value of 10 will beep the keypad buzzer for 1 second 10 P1160E Chime zone alarm assigned to output - If a zone is programmed as a Chime zone (P123E7E) and it activates, the zone can trigger selected Outputs for local alarm signaling. The output will operate for the Chime to Output time at location P41E. The zone must clear before the output can be activated again Disable 11.1: Miscellaneous/Panel Options Address Description Default P310E Installer Code - This code is used to enter full Installer Programming mode. The default installer code is 000000. The Installer Code must be between 4-8 digits in length if parameter is enabled in (P327) Disable P311E Duress Digit - The duress digit can be a number from 1-9 (a value of '0' means the duress function is disabled). To create a duress alarm the duress digit must be entered before a valid user code (eg If the code was '123' and the duress number was '4', then entering a code of '4123+ ENTER' would create a duress alarm). Any user code or time-zone password cannot starts with this digit for right duress recognition. 0 P312E Disable mains fail test - If the panel must be run off a DC supply or the Mains supply fails regularly, this option disables the mains voltage monitoring to prevent mains fail alarms from occurring Disable

option is on, the Installer Code can gain access to Installer Program Mode directly. If the option is turned off, the installer can only gain access to Installer Program Mode via User Program Mode. This option allows the owner to control program mode access by the installer. The User must have option at location [P23] turned on for them to allow installer access. Enable Available on User Mode only P314E Turn voice guide on/off - Voice guide is speech messages, played by control panel on local speaker. Enable P315E Installer Lockout - When this option is enabled, this way of entering installer mode is blocked, so the only way to get to installer mode is by entering the installer code. Disable P318E Buzzer Reset Time – This feature controls the Buzzer operation time when an event occurred. The value in minutes, range from 1 to 255 minutes. 1 P319E Config mode resets confirmed alarms - If this option is turned on and a Confirmed alarm has occurred, the alarm cannot be re- armed until the Installer has reset the alarm. The zones that caused the alarm will latch on (even when disarmed) until reset by the installer to indicate that lockout is in effect. Disable P320E Config mode resets tamper alarms - If this option is turned on and a Tamper alarm has occurred (system or zone tampers), the alarm cannot be re-armed until the Installer has reset the alarm. The Trouble indication will latch on (even if the tamper alarm has been cleared) until reset by the installer to indicate that lockout is in effect. Disable P321E Config mode resets low battery alarms- If this option is turned on and a Low Battery alarm has occurred, the Installer must access Installer Program Mode to reset the battery low alarm signal. Disable P322E Config mode resets supervise alarms - If this option is turned on and a Detector Supervisory alarm has occurred, the alarm cannot be re-armed until the Installer has reset the alarm. Disable P323E Cannot arm if the system battery is low or AC Fail - if this option is turned ON, the panel cannot be armed if the panel battery is low or the AC has failed. When the battery is fully charged or the AC has returned, the panel can then be armed. If this option is turned off, the panel can be armed during these fault conditions. Disable P324E Cannot arm when keypad fault - if this option is turned ON and a missing keypad alarm is present, the panel cannot be armed until the keypad has been reinstalled. Disable P325E Cannot arm when communication fault - If this option is turned on and the control panel has detected a communication fault (telephone line, Ethernet or GSM) panel cannot be armed. To reset the failure the line must be re-instated to allow arming again. Disable P326E Keypad locks for 90 sec after 10 code attempts - If this option is turned on and after 10 incorrect codes are entered the keypad will be locked out for 90 seconds, but Panic/Fire/Medical Disable

68 Address Description Default keys will stay unlocked and free for use. P327E User code must be 4-8 digits long - If this option is turned on, all user codes, installer code and remote access password must be between 4-8 digits long. If it is turned off, the minimal length of the code is one digit. Disable P328E Enable Keypad Tamper - if this option is turned ON the keypad tamper will be enabled and can cause to keypad tamper alarm if keypad is removed from the wall. If this option is OFF, then the keypad tamper will be disabled, opening or removing the keypad from the wall will not cause to tamper alarm on panel. Enable P329E Enable Outputs Tamper- Tamper alarm indication for any device which is connected to Control Panel's output. Enable P330E Maximum of report messages from a single source - The maximum number of events recorded from any single source. The value is limited from 3 to 10. The memory will show (recorded) events from the blocked single source after a system session has occurred (Arm-Disarm or Disarm-Arm ) 10 P376E Control panel title - Enter identification title of control panel up to 16 characters Disable P389E Switch out 12V on - Switch on/off 12V on output connector using for peripherals Disable 11.2: Miscellaneous/User Options Address Description Default P331E Code Required to View Memory and status - If this option is turned on, access to view Memory Log, Status Window and Active Time Zones while the Serenity is in disarm mode will only be allowed by using an authorized code. If this option is turned off anyone can access the modes at disarm. In any case, while Serenity is in arm or stay arm mode an authorized code is required to view memory. Disable P332E Hide user codes from installer - This option is only accessible from User Programming Mode. It is designed to allow the User (owner) of the alarm to hide their User Codes from the Installer if desired. If this option is turned On, codes can only be changed or viewed in User programming mode. Users MUST have option at location [P22] assigned before they can hide the user codes. Disable P333E Cancel Handover Zone Function in Stay Mode - If this option is turned on, any zone programmed with the handover feature will act as a normal delayed zone during Stay mode (i.e. the handover feature will be ignored). The zone will still have the normal handover feature during the full arm state. Disable P334E Output Control from Keypad is Disabled when Armed- If this option is turned on any User code programmed to operate an output for access control will be disabled when the area(s) assigned to the user is(are) armed (P14). If the user code is assigned to area 1 but area 2 was armed the code can still operate the output. Disable P335E Keypad Codes are Disabled During Entry Delay - If this option is turned on no codes will operate during the entry delay. This forces the user to disarm before entering the premises. Disable

Address Description Default P336E Do not play voice mail after disarm - This feature is relevant only if a voice message was pre-recorded at the "voice mail" main menu programming level ( this refers to P337 and P338 address as well ). Pre-recorded message will not be played after disarm action on the control panel. Enable P337E Always play voice mail after disarm - This feature is relevant only if a voice message was pre-recorded at the "voice mail" main menu programming level ( this refers to P336 and P338 address as well ). Pre-recorded message will be played after every disarm action on the control panel. Disable P338E Play voice mail once after disarm - This feature is relevant only if a voice message was pre-recorded at the "voice mail" main menu programming level (this refers to P336 and P337 address as well). Pre-recorded message will be played after disarm action on the control panel only once. Disable 11.4: Miscellaneous/Diagnostic Address Description Default P339E Local Keypad Number- This location gives possibility to change the keypad number for any keypad, excluding internal Control Panel keypad. Control panel number is always 1. You can only change the number of the keypad currently used (between numbers 2-8). Note: each keypad has its own configurations in the Serenity, so if you change a keypad's number you must adjust the configurations. Disable P340E Factory Defaults - This location is used to return all configuration parameters to the factory default settings. Disable P341E Clear Log- This location is used to clear ALL of the events stored on memory. Disable P342E Battery Voltage - This location will display the system battery voltage measured by the panel. Disable P343E Walk Test - This address is used to start walk-test mode while in installer or user program mode. By walking past all of the detectors connected to the system and activating them, the associated zone will latch up at the keypad to allow verification that all zones are working properly. By pressing Enter or Cancel button, walk-test mode will be terminated. The results of the walk- test will be showed on the screen to verify which detectors were triggered during walk-test mode. Disable P344E RSSI Test - Using this option can help you to measure the signal strength from the wireless device and help you to decide where to place it. Disable P345E RF Module version – This location displays the version, baud rate and base frequency of internal RF module. Disable

70 Address Description Default P346E GSM Module Info- This location displays the GSM module information such as RSSI, Provider Name and module State. Disable P347E Ethernet Module Info- This location displays the Ethernet module details such as IP address, Subnet mask address, Gateway address and MAC address. xx Disable P348E Manual Test Call- This option tests the specified report channel. Disable 11.5: Miscellaneous/Extender Type Address Description Default P349E Zone extender - (TBD) Enable P350E Output extender - (TBD) Disable 11.6: Miscellaneous/Extender Options Address Description - (TBD) Default P351E Zone Mapping- (TBD) Disable

This Warranty Certificate is given in favor of the purchaser (hereunder the "Purchaser") purchasing the products directly from Crow or from its authorized distributor. Crow warrants these products to be free from defects in materials and workmanship under normal use and service for a period of 24 months from the last day of the week and year whose numbers are printed on the printed circuit board inside these products (hereunder the "Warranty Period"). Subject to the provisions of this Warranty Certificate, during the Warranty Period, Crow undertakes, at its sole discretion and subject to Crow's procedures, as such procedures are form time to time, to repair or replace, free of charge for materials and/or labor, products proved to be defective in materials or workmanship under normal use and service. Repaired products shall be warranted for the remainder of the original Warranty Period. All transportation costs and in-transit risk of loss or damage related, directly or indirectly, to products returned to Crow for repair or replacement shall be borne solely by the Purchaser. Crow's warranty under this Warranty Certificate does not cover products that is defective (or shall become defective) due to: (a) alteration of the products (or any part thereof) by anyone other than Crow; (b) accident, abuse, negligence, or improper maintenance; (c) failure caused by a product which Crow did not provide; (d) failure caused by software or hardware which Crow did not provide; (e) use or storage other than in accordance with Crow’s specified operating and storage instructions. There are no warranties, expressed or implied, of merchantability or fitness of the products for a particular purpose or otherwise, which extend beyond the description on the face hereof. This limited Warranty Certificate is the Purchaser's sole and exclusive remedy against Crow and Crow's sole and exclusive liability toward the Purchaser in connection with the products, including without limitation - for defects or malfunctions of the products. This Warranty Certificate replaces all other warranties and liabilities, whether oral, written, (non-mandatory) statutory, contractual, in tort or otherwise. In no case shall Crow be liable to anyone for any consequential or incidental damages (inclusive of loss of profit, and whether occasioned by negligence of the Crow or any third party on its behalf) for breach of this or any other warranty, expressed or implied, or upon any other basis of liability whatsoever. Crow does not represent that these products can not be compromised or circumvented; that these products will prevent any person injury or property loss or damage by burglary, robbery, fire or otherwise; or that these products will in all cases provide adequate warning or protection. Purchaser understands that a properly installed and maintained product may in some cases reduce the risk of burglary, fire, robbery or other events occurring without providing an alarm, but it is not insurance or a guarantee that such will not occur or that there will be no personal injury or property loss or damage as a result. Consequently, Crow shall have no liability for any personal injury; property damage or any other loss based on claim that these products failed to give any warning. If Crow is held liable, whether directly or indirectly, for any loss or damage with regards to these products, regardless of cause or origin, Crow’s maximum liability shall not in any case exceed the purchase price of these products, which shall be the complete and exclusive remedy against Crow.