Franke A1000 Original Operating Instructions

coffee machine: Fcs4050 - refrigeration unit: Fcs4053 Read the Operating Instructions and the chapter "For your safety" before operating the machine. Keep the Operating Instructions with the machine and pass them along to the next user if the machine is sold or transferred to a third party.

The A1000 is a powerful and space-saving coffee machine that adapts to your needs perfectly. The A1000 will enable you to offer high-quality coffee specialties rapidly and individually. Your customers will be impressed. We hope you enjoy your coffee machine and that it brings you many satisfied customers. Sincerely, Franke Kaffeemaschinen AG Dear Customer,

Cleaning and MaintenanCe plan . . . . . . . . . . . . . . . . . . . . . . . . 36 Starting autoMatiC Cleaning of the a1000 and the refrigeration unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Cleaning the Milk Container, SuCtion line and reverSible adapter 38 Cleaning the SteaM wand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Cleaning the aCCeSSorieS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Cleaning the bean hopper and powder Container . . . . . . . . . . . . 40 rinSing the Coffee MaChine . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Starting Cleaning of the flavor Station . . . . . . . . . . . . . . . . . 41 Cleaning the brewing unit (aS required) . . . . . . . . . . . . . . . . . . 42 Cleaning the Monitor SCreen . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 introduCtion to prograMMing . . . . . . . . . . . . . . . . . . . . . . . . . 43 "My SettingS" Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 "Cleaning and MaintenanCe" Menu tree . . . . . . . . . . . . . . . . . . . 44 My SettingS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 CounterS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 individualization and data tranSfer . . . . . . . . . . . . . . . . . . . . . . . 53 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 individualization and data tranSfer . . . . . . . . . . . . . . . . . . . . . 54 individualization and data tranSfer Menu tree. . . . . . . . . . . . . . 55 requireMentS for your own Media . . . . . . . . . . . . . . . . . . . . . . 56 required folder StruCture on the uSb StiCk . . . . . . . . . . . . . . 56 loading or deleting your own Media. . . . . . . . . . . . . . . . . . . . . 57 uSing your own Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Saving/loading data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 reStoring default valueS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 deCoMMiSSioning and diSpoSal . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 deCoMMiSSioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 diSpoSal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 troubleShooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 eliMinating MaChine errorS . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 help with probleMS ConCerning produCt quality . . . . . . . . . . . . 68 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 for your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 proper uSe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 general Safety ConCernS when uSing the a1000 . . . . . . . . . . . . 4 explanation of SyMbolS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 SyMbolS froM the operating inStruCtionS . . . . . . . . . . . . . . . . . 6 SyMbolS uSed in the Software . . . . . . . . . . . . . . . . . . . . . . . . . . 7 depiCtion of error MeSSageS . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Color Code for error MeSSageS . . . . . . . . . . . . . . . . . . . . . . . . 8 SCope of delivery and identifiCation . . . . . . . . . . . . . . . . . . . . . . . . 9 SCope of delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 identifiCation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 deSCription of the MaChine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Coffee MaChine a1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 CoMponentS of the a1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 CoMponentS of the refrigeration unit (Su12). . . . . . . . . . . . . . 13 add-on unitS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 the operating interfaCe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 overview of operating ModeS. . . . . . . . . . . . . . . . . . . . . . . . . . 16 inStallation and teChniCal data . . . . . . . . . . . . . . . . . . . . . . . . . . 18 CoMMiSSioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 initial CoMMiSSioning of the a1000 . . . . . . . . . . . . . . . . . . . . . 21 daily CoMMiSSioning of the a1000 . . . . . . . . . . . . . . . . . . . . . 21 filling and eMptying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 beanS, powder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 SyrupS (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 preparing drinkS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 preparing drinkS with quiCk SeleCt . . . . . . . . . . . . . . . . . . . . . 29 preparing drinkS with CaSh regiSter . . . . . . . . . . . . . . . . . . . . 30 preparing drinkS with inSpire Me . . . . . . . . . . . . . . . . . . . . . . . 31 preparing drinkS with ground Coffee . . . . . . . . . . . . . . . . . . . . 32 preparing water for tea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 SteaM diSpenSer (autoSteaM/autoSteaM pro). . . . . . . . . . . . . . 34 TAble OF COnTenTS

Page 3 Cup warmer (optional) The cup warmer is intended solely for preheating the coffee cups and glasses that are required for preparing drinks. The cup warmer is not designed to dry dish towels or other cloths. It is not ne- cessary to cover the cups to warm them. Flavor Station (optional) The Flavor Station is intended exclusively for the automatic conveyance of syrups and other liquid aromas for the preparation of drinks. The Flavor Station is not designed to pump more viscous fluids such as sauces (e.g. chocolate sauce). Payment system (optional) The payment system can be used for various methods of payment. examples: Payment with coins, cards, or mobile payment systems. Do you have any questions that are not addressed in these instruc- tions? Please do not hesitate to contact Customer Service or your service technician. A1000 The coffee machine is a commercial machine for preparing drinks and is inten- ded for use in food services, offices and other similar environments. The coffee machine is designed to process whole coffee beans, ground coffee, powder that is suitable for automatic devices, and fresh milk. The coffee machine is intended for the commercial preparation of drinks in accordance with these instructions and the technical data. The coffee machine is intended exclusively for operation in interior rooms. The machine is not suitable for outdoor use or the storage of alcoholic or explosi- ve substances. Refrigeration unit The refrigeration unit is used exclusively to keep milk cool while preparing coffee drinks with a coffee machine. Use only pre-cooled milk (2 - 5°C or 36 - 41°F). Only use FRAnKe Clean solution. Other cleaning agents may leave residues in the milk system. FOR YOUR SAFeTY both you and the coffee machine are important to us. Therefore, we would like to provide you with detailed safety information. For us, a high degree of safety goes without saying. Protect yourself against residual risks arising from the functions of the machine. Proper use

Page 4 Important •� Do not operate the coffee machine or add- on units until you have completely read and understood these instructions. •� Do not use the machine: •� If you are not familiar with its functions. •� If the machine or the connection lines are damaged. •� If the machine has not been cleaned or filled as intended. •� The A1000 is intended for use by trained personnel. each operator of the A1000 must have read and understood the instruc- tions. This does not apply to its use in the self-service sector. Self-service machines must always be monitored to protect the users. •� Children under the age of 8 years are not permitted to use the machine. •� Children or persons who are challenged with respect to physical, sensory or mental abilities are not permitted to use the ma- chine except under supervision, nor should they be permitted to play with the machine. •� Children are not permitted to carry out any cleaning on the machine. •� Have the machine serviced at regular inter- vals. Regular maintenance will ensure the safe operation and high performance of the machine. risk of death by electrocution! •� ensure that the power supply cable is not pinched and does not rub against sharp edges. •� ensure that the machine and power supply cable are not near any hot surfaces such as gas or electric stoves or ovens! •� never operate a machine that has been damaged or has a damaged power supply cable! •� if the mains connection cable of the machine is damaged, it must be replaced by a mains connection cable intended for that purpose. •� if the mains connection cable is not permanently attached, contact the service technician. •� if the mains connection cable is not permanently attached, order and use a new, original mains connection cable. (see section: Original parts). •� if you suspect damage to the machine (for instance, a hot or burning odor), unplug the machine from the outlet immediately and contact your service technician! •� never open or attempt to repair the machine yourself! the machine contains electrically conductive parts. •� Do not make any modifications to the machine that are not described in the Operating instructions. •� Have repairs on electrical parts carried out by service technicians using original spare parts. •� Have service work carried out by authorized persons only. authorized persons can demonstrate that they have corresponding qualifica- tions. Danger General safety concerns when using the A1000

Page 5 caution caution Damage from water jets The coffee machine is not protected against water jets. •�avoid using water jets for cleaning and do not use high-pressure cleaners. Damage to the coffee machine •�set the machine up out of the reach of children. •�Do not expose the machine to the elements, such as rain, frost or direct sunlight. Danger of tripping over the power supply cable •�never let the power supply cable hang loose. blockage in the powder system caused by incorrect raw materials •�ensure that the powder and beans are poured into the correct containers. Observe the machine equipment. notices Warning risk of injury Reaching into the machine may result in abrasions or crushing inju- ries from interior components. •�Open the machine only if daily work requires it (e.g. to clean the powder system or to empty the grounds container). •�exercise care and caution when working in an open machine. •�Only service technicians should open the machine for any other reason. risk of injury, eye injury and damage to the machine Objects in the bean hopper, powder container or grinder may splinter and be ejected, leading to damage to the machine or injury. •�never introduce any objects into the bean hopper, powder container or grinder. Danger of burns The coffee and milk dispensers, the hot water dispenser and the steam dispenser become hot. •�Do not touch the outlets or nozzles. The surfaces of the cup warmer are hot. •�Do not touch these surfaces. risk of scalding During cleaning, hot water and steam are released repeatedly. •�Keep hands away from the outlets and nozzles during cleaning. When drinks are dispensed, the products themselves pose a risk of scalding. •�always be careful with hot drinks. Danger of irritation with cleaning agents Descaler and Clean solution could lead to irritations. •�Observe the information enclosed with the cleaning agent. •�Observe the notes on the machine during the cleaning process. •�avoid contact with skin or eyes. •�Wash your hands before your breaks and after you have completed your tasks. risk of spoiled food residue If the machine is not cleaned regularly, milk and coffee residue may accumulate in the machine, clog the outlets or find their way into drinks. •�clean the coffee machine and add-on units at least once a day. •�read the chapter "Care of the A1000". risk of contamination! When the machine is not in use for extended periods, residue may accumulate. •�rinse the coffee machine before initial use and when not in use for extended periods (more than 2 days).

optional. They must be performed depending on the model of your machine. exPlAnATIOn OF SYmbOlS So that you can get the most out of your A1000,we would like to familiarize you with the symbols used in the Operating Instructions and software. For us, thorough information and open communication go without saying. Symbols from the Operating Instructions This symbol indicates tips, short- cuts and additional information. Clean components with the five-step method (see «Care of the A1000» on p. 35). Describes and illustrates an opera- ting step that you must perform. Danger notice Warning caution nOTICe makes you aware of the risk of damaging the machine. DAnGeR indicates potentially life-threatening danger or grave injury. CAUTIOn directs your attention to a danger of minor injuries. WARnInG indicates risk of injury.

Page 7 •�Touch the fl ag •�Select the fl ag the language is changed for the operating interface. Switching language navigation Symbol name Description Cancel button Cancel preparation Start button Start preparation   Page backwards/forwards Scroll through menus with multiple pages. Symbols used in the software Symbols on the dashboard Symbol name Description Franke Call up maintenance level Servicing/Cleaning machine must be cleaned and/or serviced milk milk container is empty or not installed correctly Coff ee bean bean hopper is empty or not installed correctly Grounds container Grounds container must be emptied Product brightness Set brightness Info Inactive Standby Switch the machine to standby Service/Confi gura- tion/Administration Double product Prepare double drink quantity (double dispensing) Cold milk Ground coff ee Selection button for ground coff ee extra Shot

Personal informieren. i explanation of symbols Page 8 If the entire system is aff ected by an error, then the error message will appear automatically. Depiction of error messages System has limited functio- nality. System still fully functional. Some or all resources are locked. Temporary interruption. Color code for error messages If a symbol is illuminated on the dashboard, tapping on the symbol will display additional information and instructions. If an error occurs, please refer to the «Troubleshooting» chapter for help. Highlighted products cannot be prepared. The banderole in the corner takes you to the error message. Highlighted products cannot be prepared. The illuminated symbol on the dashboard takes you to the error message.

Page 9 The confi guration of your coff ee machine may diff er from that shown in the instructions. Additional accessories may be obtained directly from your retailer or from FRAnKe Kaff eemaschinen AG in Aarburg, Switzerland. Designation Item no. Cleaning tablets (100 pcs.) bK328400 Cleaning agent for milk systems 1Z365033 Cleaning brushes 1l301376 Cleaning brush 1l301160 microfi ber cloth 1H325974 Key for grind coarseness adjustment 1n330253 Key for neoperl jet regulator 1H327863 USb stick (4 Gb) 1H329064 Original Operating Instructions 1C345953 A1000 Scope of delivery SCOPe OF DelIVeRY AnD IDenTIFICATIOn The A1000 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation. listed below are ways to identify your machine and what is included in the standard scope of delivery. Lesen Sie die Betriebsanleitung und das Kapitel «Zu Ihrer Sicherheit», bevor Sie an der Maschine arbeiten. Bewahren Sie die Betriebsanleitung bei der Maschine auf. Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048 Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048 A600 ORIGINALBETRIEBSANLEITUNG

Page 10 CW The type plate for the cup warmer is located on the inner side of the device at the lower left. Add-on units Coff ee machine A1000 (FCS4050) SU12 Refrigeration unit with Foammaster (cold and warm milk, cold and warm milk foam) CW Cup warmer AC Payment device FS Flavor Station FS60 A1000 SU12 Fm Type key Position of type plates Identifi cation A1000 Coff ee machine (fully automatic device) 1 C 1m 1 coff ee machine, 1 milk type 3G number of grinders (max. 3) 2P number of powder containers (max. 2) H1 Hot water S1 Steam wand S2 Autosteam S3 Autosteam Pro The type plate for the Flavor Sta- tion is located in the interior. The type plate for the SU12 is located in the cooling room. The type plate is located to the right of the grounds container on the right interior wall of the machine.

Page 11 Cup sensor (optional) Operator panel Drip tray (permanently attached) with drip grid Steam wand (optional) Outlet with automatic height adjustment bean hopper Powder container lock and Unlocking button for the front door Hot water outlet Powder feed Introduction The A1000 coff ee machine has numerous options. To give you an overview of your machine, a sample confi guration is illustrated below. Please note that your coff ee machine may look diff erent from the confi guration shown here. Operating interface •�10.4-inch operator panel •�multimedia compatible (audio/video) •�Audio output for powered speakers •�nutritional value information for drinks •�Switching language Options •�Two or three grinders with lockable bean hoppers •�One or two lockable powder dosing units •�Steam wand •�Autosteam function for automatically heating milk •�Autosteam Pro function for automatically foaming milk •�Coff ee ground chute •�Cup sensor •�Height-adjustable feet •�m2m/telemetry preparation Coff ee machine A1000 Congratulations on selecting the A1000 for the single-serve coff ee experience you have been waiting for. Here you will get to know the components of your coff ee machine and learn more about its functions and options. DeSCRIPTIOn OF mACHIne

Page 12 Wastewater tank (optional) Water connection external water tank (optional) Drip tray (permanently attached) with drip grid Grounds container Powder container brewing unit bean hopper Components of the A1000

Page 13 Door lock Cup rack (heatable) Cleaning cartridge Switch the heating element for the cup rack on and off Switch for alternating between milk delivery and cleaning Switch refrigeration unit on and off Temperature display and temperature control Reversible adapter (milk delivery/ cleaning) milk container (2 x 4.5 l or 1 x 12 l) Components of the refrigeration unit (SU12)

Page 14 Payment system (optional) For recording payment data. Interfaces: •�VIP Payment systems: •�Coin validator •�Coin changer •�Card readers Refrigeration unit SU12 Fm •�Automatic cleaning system •�Connection to the left and right of the machine possible •�lockable models: •�SU12 with 12 l milk container •�SU12 with 2 x 4.5 l milk containers for the use of 2 milk types •�SU12 Twin with 2 x 4.5 l milk containers for connecting 2 coff ee machines •�UT12 Fm under-counter refrigeration unit with 12 l milk container •�UT12 Fm Twin under-counter refrigeration unit with 2 x 4.5 l milk containers for connecting 2 coff ee machines •�mUT (mounted under the counter) Cup warmer (optional) To enjoy coff ee at its best, you need pre-heated cups. The cup warmer with four heatable shelves fi ts seamlessly into your A1000. Flavor Station FS60 (option) Our Flavor Station is available to you as an option for unusual creations. You can use the Flavor Station to extend your range with up to six diff erent fl avors. Add-on units

Page 15 Counters Cleaning and maintenance Individualization and data transfer my settings For scrolling, press the arrow keys on the right-hand and left- hand sides of the screen. The operating interface Scroll forwards/backwards. The FRAnKe button is used to switch between maintenance level and Product level. To fi nish energy saver mode, tap on the operating interface. Select Standby button and confi rm. Switch to maintenance level. Switching to energy saver mode To select an option, tap on the respective fi eld. menu elements of the operating interface, using Quick Select as an example navigation

Page 16 Individual adaptations: •�Customer-specifi c positioning of beverages Self-service Structure of the operating interface: •�level 1: Up to 6 menu cards with pre- fi ltered selection •�level 2: up to 5 pages per menu card •�level 3: 6 or 12 product keys per page The Inspire me operating mode is particu- larly suitable for self-service. It inspires your customers to fi nd the perfect drink for themselves. Inspire me Self-service Cash Register Structure of the operating interface: •�level 1: Product selection, up to 5 pages •�level 2: Drink Selection status, 6, 12 or 20 product keys per page, se- lect product options, start preparation (if activated) Structure of the operating interface: •�level 1: Product selection, up to 5 pages. Column with the possible options, the production status and the waiting list •�level 2: 4, 9 or 16 product keys per page Individual adaptations: •�Display: 2x2, 3x3 or 4x4 products per page •�Depiction: photo-realistic, drawn Individual adaptations: •�Display: 2x3, 3x4 or 4x5 products per page •�Activate Credit mode •�Customer-specifi c positioning of bever- ages The Quick Select operating mode is the standard setting for self-service. Once your customer has selected a drink, he can adapt it in the second step if pro- duct options are activated. Quick Select (optional with Credit mode) Cash Register is the operating mode for non-self-service utilization. While your coff ee machine is preparing a product, you can already add additional orders. non-self-service Overview of operating modes

Page 17 Quick Select - product selection The suitable operation mode is dependent on the utilization of your coff ee machine, your product range and the preferences of your custo- mers. Operating modes for multimedia functions: Inspire me, Quick Select Operating modes without multimedia functions: Cash Register, Custom mode Your Service technician will be happy to help you set the appropriate operating mode. Product selection Status Drink Selection (if activated) Inspire me - menu cards Cash Register - product selection Function: •�Product preview •�Display product options •�Start preparation Credit: 6.00 CHF milk coff ee Vanilla 4.50 CHF macchiato Vanilla 5.50 CHF macchiato Caramel 5.50 CHF milk coff ee 4.00 CHF macchiato 5.00 CHF Ristretto 3.00 CHF •�In the Drink Selection status, you cannot add any drink options with the Credit Mode confi guration. •�You can activate the Credit Mode in the My Settings menu under 1 Set Machine, 1.5 Payment. Select Activate payment. Credit mode in the Quick Select operating mode Display: •�Product prices •�Credit •�missing credit

Hourly capacity Cups/h Single prepa- ration Double prepara- tion espresso 160 238 Coffee/café crème 109 141 milk coffee 158 260 Cappuccino 149 200 latte macchiato 114 200 Hot chocolate 129 - Hot water 165 - A1000 technical data (FCS4059) bean hopper 1.2 kg per grinder Powder container 1.2 kg (may differ from this, depending on the powder used) Grounds container 60 — 110 cakes, depending on the grind quantity (grounds ejection option) boiler Coffee: 0.9 l; 2.5 kW (at 230 V); operating pressure 800 kPa (8 bar) Hot water: 0.9 l; 2.5 kW (at 230 V) operating pressure 800 kPa (8 bar) Steam: 0.9 l; 2.5 kW (at 230 V) operating pressure 100 kPa (1 bar) noise emission < 70 db Weight Approx. 58 kg without packaging; approx. 64 kg with packaging Water connection G 3/8" outside thread Water pipeline pressure 0.8 — 8.0 bar Water shut-off With check valve and filter Water hardness 4 — 8°dH (German total hardness) 7 — 14°fH (French total hardness) 70 — 140 ppm (mg/l) Chlorine content < 0.5 mg/l Acid content/ph value 6.5 — 7.5 pH Funnel d = 50 mm with siphon Drain line dmin = 1 " Ambient conditions Humidity: max. 80 % Ambient temperature: 10 — 32° C energy loss/day (incl. refrigeration unit SU12 Fm) 3.165 kW electrical connection (see type plate) CH/Gb/eU 380 — 415 V/50 –60 Hz 3l n Pe 6.3 — 7.5 kW 220 — 240 V/50 –60 Hz 1l n Pe 2.6 — 3.0 kW 220 — 240 V/50 –60 Hz 1l n Pe 4.4 — 5.0 kW 220  — 240 V/50 –60 Hz 3l Pe 5.6 — 7.9 kW USA (Ul) 220 — 240 V/60 Hz 2l Pe 4.5 — 5.3 kW JP 200 — 220 V / 50 –60 Hz 2l Pe 4.5 — 6.3 kW 200 — 220 V / 50 –60 Hz 3l Pe 6.8 — 8.1 kW Cn 380 V/50 Hz 3l n Pe 6.3 kW Preparations •�The power connection for the coffee machine must be pro- tected by a ground fault circuit interrupter (FI). •�each terminal of the power supply must be able to be inter- rupted by a switch. •�The fixed water connection must have a water shut-off with a check valve and filter that can be inspected and must meet the requirements of the technical data. •�The fixed water connection to your coffee machine must be done using the hose set that is supplied with it. Do not use any other water hoses that happen to be present. Installation You must have completed these preparations before one of our Service technicians can install the coffee machine for you. Your Service technician will install your coffee machine and carry out the initial commissioning. The technician will walk you through the basic functions. Your A1000 must be properly installed so that you can operate it correctly – your service technician will gladly do that for you. You'll have to take care of a few things first. You'll find the requirements for problem-free enjoyment of your coffee machine here. InSTAllATIOn AnD TeCHnICAl DATA

≥ 200 ≥ 50 i Installation and technical data Page 19 Total height  40  mm (standard) 730 mm + 40 mm = 770 mm  70 mm (optional) 730 mm + 70 mm = 800 mm (optional) 100 mm (optional) 730 mm + 100 mm = 830 mm (optional) Adjustable feet The dimensions are specifi ed in mm. Prepare a stable, ergonomic surface (min. load capacity: 150 kg or 330.7 lb). The operator panel should be at eye level. minimum clearances: •�To the rear wall: 50 mm •�Upwards: 200 mm (fi lling and removal of coff ee bean hopper) Adjustable feet (optional) can be used to compensate for unevenness or height diff erences. Installation dimensions of the A1000 Dimensions of the A1000 with refrigeration unit SU12

Page 20 Device type FCS4053 milk container 12 l or 2 x 4.5 l electrical connection eU 220 – 240 V 1l n Pe 50/60 Hz SU12 Fm Current consumption: 0.72 A Japan 100 V 1l n Pe 50/60 Hz SU12 Fm Current consumption: 01.7 A USA 100 – 127 V 1l n Pe 60 Hz SU12 Fm 1.7 – 1.95 kW SU12 Fm Current consumption: 1.5 – 1.7 A China 220 V 1l n Pe 50 Hz SU12 mS Current consumption: 0.8 A electric cable 1800 mm Ambient conditions Humidity: max. 80% Ambient temperature: 10 – 32°C Coolant R134a/30 g Climate class n (temperate climate) noise emission < 70 db (A) Cooling temperature 2.0 - 5.0 °C empty weight (basic version) 25.7 kg Width/Depth/Height 340 mm/475 mm/540 mm Under-counter refrigeration unit UT12 Fm/UT12 Fm Twin (optional) Payment system AC (option) Flavor Station FS60 (option) Weight 25.7 kg Width/Depth/Height 320 mm/467 mm/547 mm Device type FCS4056 electrical connection 85–264 V 1l n Pe Weight Approx. 18 kg Width/Depth/Height 200 mm/451 mm/542 mm Device type FCS4055 Capacity Up to 6 varieties of syrup bottle height max. 330 mm electrical connection 230 V 1l n Pe 50 W 50/60 Hz Fuse: 10 A electric cable 1800 mm Ambient conditions Humidity: max. 80 % Temperature: 10 - 32°C Weight Approx. 25 kg Width/Depth/Height 200 mm/452 mm/545 mm (540 mm without key) Refrigeration unit SU12 Fm/SU12 Fm Twin (optional) Device type FCS4054 Capacity Up to 120 cups (depending on cup size) electrical connection 220 - 240 V 1l n Pe 120 W 50/60 Hz Fuse: 10 A Weight Approx. 20 kg Width/Depth/Height 270 mm/475 mm/540 mm Cup warmer CW (optional)

operation. If necessary, add coff ee beans, suitable powder for automatic machines, milk and syrup. Also fi ll up the machine with water for operation with the external water tank. the coff ee machine automa- tically vents the boiler system and rinses while heating. Your service technician will put your coff ee machine in operation for the fi rst time and instruct you in its operation. later recommissioning will also be undertaken by your service technician. Initial commissioning of the A1000 risk of scalding The machine releases hot water and hot steam. •�Do not touch the outlets or the area beneath them. Tap the operating interface. In this chapter you will learn how to start up your A1000 coff ee machine for the fi rst time. COmmISSIOnInG Daily commissioning of the A1000

Warning risk of injury, eye injury and damage to the machine If objects fi nd their way into the bean hopper or grinder, splinters may be ejected, leading to injuries or damage to the machine. •�never place any objects in the bean hopper or grinder. Fill the bean hopper with coff ee beans. Fill the powder container with powder suitable for automatic coff ee makers. Add coff ee beans. Attach the lid. Attach the lid. Fill with powder suitable for automatic coff ee makers. Filling the bean hopper and powder container lift the bean hopper lid. ensure that all ingredients are always available. That way you will be able to off er your customers the wide assortment of your product range at all times. be prepared for a successful day. FIllInG AnD emPTYInG beans, powder

Page 23 Set the grind coarseness with the grinder adjustment wrench. notice If needed, the grind coarseness can be set in stages for each grinder. +2 = Very coarse 0 = normal -2 = Very fi ne For notes on cleaning the bean hopper, see Chapter «Care of the A1000», «Cleaning the bean hopper and powder container» on p. 36. impairment of function If the bean hopper and powder container are not locked correctly, this may impair both the function of the coff ee machine and the product quality. •�push the locking slide all the way in. Attach the bean hopper. Push the locking slide all the way in. lift and remove the bean hopper. empty, clean and dry the bean hopper. Pull the locking slide all the way to the front. emptying the bean hopper, setting the grind coarseness

Personal informieren. i 01 02 4 01 03 04 4 4 4 4 03 02 Filling and emptying Page 24 notice impairment of function If the bean hopper and powder container are not locked correctly, this may impair both the function of the coff ee machine and the product quality. •�push the locking slide all the way in. The message Door open appears on the operating interface. Insert the grounds container and close the door. empty, clean and dry the grounds container. Open the door and remove the grounds container. Formation of mildew Coff ee residue can lead to the formation of mildew. •�empty and clean the grounds container at least once daily. notice emptying the grounds container caution Attach the powder container. Push the locking slide all the way in. cutting injuries/crushing The powder container's convey- or mechanism can cause cuts or crushing injuries. •�exercise care when clea- ning the powder container. lift and remove the powder container. empty the powder container. soiling Powder may escape. •�always transport the pow- der container closed in an upright position. notice emptying the powder container For notes on cleaning, see Chapter «Care of the A1000». Pull the locking slide all the way to the front.

Page 25 milk notice For notes on cleaning the milk system, see Chapter «Care of the A1000». the milk system is prepared semi-automatically after a cleaning or a fi lling procedure. please observe the instructions in the error event messages. access to the error event messages is through the dashboard and requires no login. Preparing the milk system Filling the refrigeration unit Drink quality Incorrect handling of milk can lead to quality problems. •�pour milk only into clean containers. •�use only pre-cooled milk (2 - 5 °c or 36 - 41°F). •�touch the inside of the milk container and the milk lid only after sanitizing your hands, or wear disposable gloves. Close the door. Slide the milk container fully into the cooling chamber. Push the sliding cover to the rear. Fill the milk container with cooled milk. Sliding cover Pull out the milk container only until the sliding cover of the container lid is fully visible. Switch the refrigeration unit on. the current cooling chamber temperature is displayed. Open the door.

Page 26 Switch off the refrigeration unit if no longer required. After switching off , do not close the refrigeration unit door all the way, but leave it slightly open in order to prevent the formation of odors. Insert the milk container. Clean the milk container, the parts that come into contact with milk and the cooling chamber. caution Health risks due to spoiled milk milk residue could build up in the device as the result of insuffi cient cleaning. This residue could clog outlets or make its way into the products. •�clean the milk system at least once a day using the automatic cleaning program. Follow the instructions on the operating interface. •�clean the cooling chamber, the parts that come into contact with milk and the milk container at least once a day using the fi ve-step method. notice Milk quality The refrigeration unit is intended solely for keeping the milk cool during use. •�remove the milk and store it in a refrigerator when the coff ee machine is not going to be used for a prolonged period, e.g. overnight. Store the milk in a refrigerator or dispose of it, if necessary. emptying the refrigeration unit Pull out the milk container. Open the door.

Page 27 Push the hose connection into the top of the bottle. Close the Flavor Station. lift the bottle holders. Slide the hose connection upwards and onto the hose. Insert the hose into the bottle. Place the bottles in the Flavor Station. Pull the bottle holders down. The hoses for Flavor 1 - 6 are numbered. In the My settings menu under 1.11 Flavor, each type of syrup must be assigned to the numbering accordingly. Hoses for Flavor 1 - 6. Use the key to unlock the Fla- vor Station. Filling the Flavor Station Syrups (Optional) Switch on the Flavor Station i The switch is located inside the Flavor Station, to the left-hand side of the rear wall. Open the Flavor Station.

Page 28  Clean the Flavor Station: see «Care of the A1000», «Starting cleaning of the Flavor Station» on p. 41.  After cleaning, do not re-insert the hoses into the bottles.  Remove the bottles from the Flavor Station.  Close the Flavor Station. Prepare Flavor Station must be executed: •�During the initial commis- sioning phase •�every time a syrup bottle is replaced Counters Cleaning and maintenance Clean Flavor Station Clean coff ee machine Wipe protection Prepare Flavor Station Prepare milk system Rinse coff ee machine error/event log Prepare Flavor Station Cleaning and maintenance Prepare Flavor 6 Start... Prepare Flavor 5 Start... Start... Prepare Flavor 4 Prepare Flavor 3 Start... Prepare Flavor 2 Clean Flavor Station Clean coff ee machine Start... Start... Prepare Flavor 1 Wipe protection Prepare Flavor Station Prepare milk system Rinse coff ee machine error/event log Cleaning and maintenance Individualization and data transfer my settings Preparing the Flavor Station Switch to maintenance level. Select Cleaning and mainte- nance. Select Prepare Flavor Station.  Select Start and confi rm. the syrup type is prepared.  Observe instructions on the operating interface.  Repeat this step for each syrup bottle. emptying the Flavor Station

preview appears. Select product options. start preparation with the green button. risk of scalding or burning! The dispensers and drinks are hot. •�Do not touch the area under the outlets. •�in case of scalding or burns, immediately cool the aff ected area and consult a doctor depending on the severity of the injury. product selection appears when the drink is ready. the outlet moves downwards. preparation begins. Place the appropriate cup or glass under the outlet. Select product. preparing DrinKs Preparing drinks with Quick Select You chose the A1000 because you love coff ee and want to off er your customers something special. In this section you will fi nd information about drink preparation and the possible variations for your specialty drinks. Warning

all products are ready. Add more products to the waiting list as needed. the outlet moves downwards. next preparation begins. Select product options. risk of scalding or burning! The dispensers and drinks are hot. •�Do not touch the area under the outlets. •�in case of scalding or burns, immediately cool the aff ected area and consult a doctor depending on the severity of the injury. Warning Place the appropriate cup or glass under the outlet. When you prepare several products one after the other, be sure to observe the following: •�Have suffi cient glasses or cups ready to use. •�You can continuously add new products to the waiting list during the preparation. •�You can select and clear products from the waiting list. Preparing drinks with Cash Register Start preparation of each of the products in the waiting list by pressing the green button.

the drink is ready. the Drink Selection product preview appears. select product options. start preparation with the green button. risk of scalding or burning! The dispensers and drinks are hot. •�Do not touch the area under the outlets. •�in case of scalding or burns, immediately cool the aff ected area and consult a doctor depending on the severity of the injury. Warning the outlet moves downwards. preparation begins. Place an appropriate cup or glass under the outlet. Select product. Tap on the desired menu card with your fi nger. the Drinks Overview appears. Scroll through the menu cards. Preparing drinks with Inspire me

or with caff eine - may be used. Soluble instant coff ee made from dried coff ee extract cannot be used. example: Quick Select You have selected a drink with decaff einated coff ee. Please open powder feed and add decaff einated coff ee. message: Open powder feed and add decaff einated coff ee. Confi rm with OK. Open the powder feed. product overview appears. product is ready. the outlet moves downwards. preparation begins. Add powder . Close the powder feed. Place an appropriate cup or glass under the outlet. The Decaff einated coff ee selection key lights up. Press the Decaff ein- ated coff ee selection key. risk of scalding or burning! The dispensers and drinks are hot. •�Do not touch the area under the outlets. •�in case of scalding or burns, immediately cool the aff ec- ted area and consult a doctor depending on the severity of the injury. Warning Preparing drinks with ground coff ee You have selected a drink with decaff einated coff ee. Please open powder feed and add decaff einated coff ee. OK OK

Select cup size. Water for tea Start preparation. 4 Water for tea example: Quick Select You can stop the hot water dis- penser at any time by pressing the cancel button. risk of scalding or burning! The dispensers and drinks are hot. •�Do not touch the area under the outlets. •�in case of scalding or burns, immediately cool the aff ected area and consult a doctor depending on the severity of the injury. Warning Preparing water for tea Place an appropriate cup or glass under the hot-water outlet. Select water for tea.

Autosteam is suitable for the manual heating and foaming of milk and for the heating of other drinks. after each use: •�Wipe the steam outlet with a damp cloth. •�Start the steam dispenser briefl y to clean the nozzle. the drink has reached the speci- fi ed temperature. the Drinks Overview appears. Depending on the model of the steam wand, the steam dispenser is automatically ended when your drink has reached the specifi ed temperature (Autosteam/Autos- team Pro) or the steam dispenser cycle has ended (steam wand). Independent of this, the steam dispenser can be ended at any time by pressing the cancel button. risk of scalding or burning! The dispensers and drinks are hot. •�Do not touch the area under the outlets. •�in case of scalding or burns, immediately cool the aff ected area and consult a doctor depending on the severity of the injury. Warning Steam dispenser ( Autosteam/Autosteam Pro) Hold a suitable container under the steam outlet. Select the steam dispenser. the steam dispenser starts im- mediately.

Page 35 accessories required: •�Cleaning tablets •�microfi ber cloth •�brush set •�Cleaning agent for milk systems The perfect coff ee experience depends on a perfectly cleaned coff ee machine. Increase the quality of your products! clean your coff ee machine at least once a day and more frequently if necessary. Follow the 5-step method for all removable parts. 5-step method for removable parts Dry the parts. Soak the parts in hot water with a mild detergent. Clean all parts of the suction line inside with a brush. Wash the parts. Remove coarse dirt with a brush or paint brush. Rinse the parts thoroughly. even a coff ee machine like the A1000 must be cared for. To ensure high-quality fl avor, the A1000 must be cleaned at least once a day and serviced at regular intervals. care OF tHe a1000

Page 36 Cleaning and maintenance plan Frequency task information Daily Clean the A1000 and refrigeration unit See p. 37 Clean the steam wand See p. 39 Clean the external water tank/wastewater tank and connecting lines See p. 39 Clean the milk container, milk hoses and reversible adapter See p. 38 Weekly Clean the interior, the inside of the door and the door seal in the refrigeration unit Clean bean hopper See p. 40 Clean the powder container and powder chute See p. 40 If needed/prompted Clean Flavor Station See p. 41 Cleaning the brewing unit See p. 42 Rinse the A1000 See p. 37 Descale the jet regulator for hot water See p. 39 Cleaning the monitor screen See p. 42 every six months or every 80,000 products maintenance by service technician Contact a Service technician

Page 37 The machine automatically switches to the cleaning mode. Press Yes to start the cleaning process. •�Slide the milk container all the way in. •�Slide the cleaning lever to the "Cleaning" position. •�Pull the reversible adapter upwards from the suction fi tting. •�Turn the reversible adapter 180°. •�Place the reversible adapter on the suction fi tting. Pull the milk container for- wards. Open the door. The symbols indicate the cor- rect position of the reversible adapter for milk delivery and cleaning. After the cleaning cycle, the machine switches back to either the maintenance level or to the energy saver mode. Your service technician can set the desired option for you. Follow the instructions on the operating interface and confi rm with Continue. The machine guides you to the next step. Starting automatic cleaning on the refrigeration unit There are two ways of starting the automatic cleaning process: 1. On the refrigeration unit SU12 Fm 2. Via the Cleaning and maintenance menu Warning Starting automatic cleaning of the A1000 and the refrigeration unit Risk of scalding! During cleaning, hot water and steam are released repeatedly. •� Do not touch the outlets or the area beneath them. Clean Coff ee machine Would you like to clean the coff ee machine now? No Yes Continue

Page 38 notice Impairment of function Soiled accessories can have a negative aff ect on the function and quality of the drinks. •�Clean all parts using the 5-step method. •�All parts are dishwasher- safe. •�The number of parts may vary, depending on the confi guration. Close the door. Also clean the suction line and reversible adapter inside with a brush. Assemble parts. make sure the suction fi tting engages in place. Clean all of the parts. Cleaning the milk container, suction line and reversible adapter •�Pull the suction line up- wards. •�Remove the container lid. Pull the reversible adapter up- wards from the suction fi tting. Turn the suction fi tting counter- clockwise until it disengages. •�Pull the milk container forwards. •�Remove the milk container from the refrigeration unit. Open the door. After the cleaning cycle, the machine switches back to either the maintenance level or to the energy saver mode. Your service technician can set the desired option for you. Starting automatic cleaning on the operating interface Counters Clean Flavor Station Wipe Protection Prepare Flavor Station Prepare milk system Rinse Coff ee machine error/event protocol Individualization and data transfer Cleaning and maintenance Press Yes to start the cleaning process. Follow the instructions on the operating interface and confi rm with Continue. The machine guides you to the next step. Select and confi rm Clean Cof- fee machine. Select Cleaning and mainte- nance. Switch to maintenance level. Authenticate with the PIn code if necessary (default: 1111). Clean Coff ee machine Clean Coff ee machine Would you like to clean the coff ee machine now? No Yes

Page 39 Remove the jet regulator for hot water with the tool and descale. notice Impairment of function Soiled accessories can have a negative aff ect on the function and quality of the drinks. •�Clean the accessories using the 5-step method. •�Follow these instructions for accessories. Clean the water tank/wastewa- ter tank and connecting lines. Cleaning the accessories Clean the steam wand empty the container Wipe the steam wand with a cloth. empty the container. Fill the container with cold wa- ter and place under the steam wand. Select Autosteam/Steam. The steam wand is being rinsed. Select Autosteam/Steam. The steam wand is being cleaned. Fill container to approx. 5 cm with cold water and 30 ml of Clean solution. Place under the steam wand for approx. 1 minute.

Page 40 notice Impairment of function If the bean hopper and powder container are not locked correctly, this may impair both the function of the coff ee machine and the product quality. •�Push the locking slide all the way in. Cutting injuries/crushing The powder container's conveyor mechanism can cause cuts or crushing injuries. •�exercise care when cleaning the powder container. Attach the powder container. caution Clean the powder container and rub it down with a dry cloth. Close the door. Push the locking slide all the way in. lift the powder container up. empty the powder container. Attach the bean hopper. Clean the bean hopper and rub it down with a dry cloth. lift up the bean hopper. empty the bean hopper. notice Soiling, formation of mildew The containers dry slowly and can still release moisture when they are re-fi tted. •�Do not place the containers in direct contact with water. •�Only use a damp cloth for cleaning. •�Use detergent if necessary. •�Remove detergent residue. Pull the locking slide all the way to the front. Open the door. Cleaning the bean hopper and powder container Pull the powder chute upwards and clean it by using the 5-step method.

Page 41 After the cleaning cycle, the machine switches back to either the maintenance level or to the energy saver mode. Your service technician can set the desired option for you. Starting cleaning of the Flavor Station Counters Clean Flavor Station Wipe Protection Prepare Flavor Station Prepare milk system Rinse Coff ee machine error/event protocol Individualization and data transfer Cleaning and maintenance Press Yes to start the cleaning process. Follow the instructions on the operating interface and confi rm with Continue. The machine guides you to the next step. Select and confi rm Clean Flavor Station. Select Cleaning and mainte- nance. Switch to maintenance level. Authenticate with the PIn code if necessary (default: 1111). Clean Coff ee machine Counters Cleaning and maintenance Individualization and data transfer my Settings Select Rinse coff ee machine and confi rm. A1000 is being rinsed. •�Rinsing is not a substitute for daily cleaning! Rinsing is necessary to remove residue build-up in the coff ee and milk systems. •�The A1000 automatically rinses after certain time inter- vals as well as when it is switched on or off . Warning Danger of scalding! Hot water is released during rinsing. •� Do not touch the outlets or the area beneath them. •�Do not place anything on the drip grid. Select Cleaning and mainte- nance. Switch to maintenance level. Rinse Coff ee machine error/event protocol Clean Coff ee machine Clean Flavor Station Rinse Coff ee machine Prepare milk system Prepare Flavor Station Wipe Protection Clean Flavor Station Would you like to clean the Flavor Station vnow? No Yes

Page 42 Counters Counters Cleaning and maintenance Individualization and data transfer my Settings Clean the monitor screen. maintenance level appears. Select Cleaning and mainte- nance. Select Wipe Protection. The operating interface is locked for 20 seconds. You cannot cancel the locking of the operating interface. locking lasts 20 seconds. Switch to maintenance level. Cleaning the monitor screen Clean Flavor Station Wipe Protection Prepare Flavor Station Prepare milk system Rinse Coff ee machine error/event protocol Clean Coff ee machine my Settings Individualization and data transfer Cleaning and maintenance lock the brewing unit in clock- wise direction. Insert the brewing unit. Clean the brewing unit. Remove the brewing unit. Release the brewing unit lock in counterclockwise direction. Open the door. Cleaning the brewing unit (as required)

tured on your A1000, depending on the confi guration. •�Default PIn codes are assigned from the factory: Owner specialist Operator Default pin 1111 2222 7777 My pin •�The PIn codes for key (secured) products and On/Off machine can be viewed and changed with the owner role in the my Settings/Access rights menu. my Settings Individualization and data transfer Cleaning and maintenance Your A1000 can be programmed individually — so that the coff ee machine is just as fl exible as you are. We have kept the programming simple to make your job easier. Try it for yourself. cOnFiguring Introduction to programming Confi rm each of the changes with Save. Authenticate with PIn. Select the menu. Switch to maintenance level.

4.1 milk 4.2 Flavor 4.3 Powder 0.10 System information 0 Commissioning 1.3 Selection buttons Additional information on drink configuration, p. 45 p. 47 For additional information on cleaning and main- tenance, please refer to the chapter «Care of the A1000». Rinse Coffee machine Prepare milk system Prepare Flavor Station Wipe Protection Clean Coffee machine Cleaning and maintenance error/event protocol «Cleaning and maintenance» menu tree 1.12 Accounting 1.14 edge lighting 3.6 Timer 4 1.2 Operating mode 1.4 Cleaning 1.7 Temperatures 1.11 Flavor 6.7 On/Off machine p. 51 p. 46 p. 42 1.1 language my Settings 3 Date and time 1 Configure machine 6 Access rights 6.2 Owner 6.3 Specialist 6.4 Operator 6.6 Key (secured) products 2 Set drinks 3.2 Date/Time 3.3 Timer 1 3.4 Timer 2 3.5 Timer 3 "my Settings" menu tree

1.1 language Parameters Value range Remarks Operating mode: Usage scenario •� non-self-service •� Self-service Operating mode •� Quick Select •� Inspire me •� Cash Register •� For the self-service usage scenario, a selection can be made between Quick select and inspire Me •� The only operating mode available in the non-self- service usage scenario is cash register Products per page •� Cash Register: 4, 9, 16 •� Quick Select/Inspire me: 6, 12, 20 •� number of products displayed simultaneously •� Default: 16 or 12 Adapt drinks Yes/no •� Possibility for self-service customers to modify the selected drink in accordance with the allocation of the selection buttons •� Default: no Custom images Yes/no •� Activate customer-specific images •� For the self-service usage scenario, Quick select and inspire Me operating modes •� Default: no Options: Display the cancel button Yes/no Display the button for canceling the product •� Default: no Acoustic signal for drink preparation Yes/no •� beeps when the product is ready Acoustic signal for error messages Yes/no •� beeps in a 3-second cycle if a resource is missing my Settings Set machine 1.2 Operating mode Parameters Value range Remarks Select language de, en, fr, nl, da, fi, no, sv, pl, cs, uk, ru, ... •� The language is switched immediately on the user interface •� Default: de (German)

•� Default: no 1.4 Cleaning 1.3 Selection buttons Parameters Value range Remarks Product options •� Small •� medium •� large •� 2 x •� Decaf •� Flavor 1 - 6 •� extra Shot •� Iced •� Other milk type •� The maximum twelve selection buttons can be assigned with various pro- duct options in the service menu. The product options appear in the Drink selection status •� With up to eight configured selection buttons, buttons 1 - 4 are displayed on the left side; the rest on the right •� If more than eight selection buttons are configured, buttons 1 - 6 are displayed on the left side and the rest of the buttons are displayed on the right side •� nine and more buttons are displayed at a reduced size Text display •� Function •� Free text •� no text •� Default: Function: labeling corresponds to the name of the selected pro- duct option. •� Free text: your own labeling of the selection buttons. •� no text: labeling disabled. Price •� Amount •� Surcharge for the option. •� The total price is calculated by the machine. PlU •� PlU no. •� PlU number for price calculation (if PlU numbers are used). Set machine (continued)

•� The temperature in the coffee boiler is preset by the service technician •� The set temperature can be adjusted by percentages using the sliding controller Hot water/ steam -20 ... +20 •� The temperature in the hot water/steam boiler is preset by the service technician •� The set temperature can be adjusted by percentages using the sliding controller Tea water -20 ... +20 •� The temperature in the hot water boiler is preset by the service technician •� The set temperature can be adjusted by percentages using the sliding controller Parameters Value range Remarks Flavor: Counting is active Yes/no Switching the counting of the Flavor products On/Off Flavor 1 - 6 •� [list of the syrup varieties] •� User-defined •� Only the Flavor types stored here will be available later for the drinks settings •� If User-defined is selected, the Flavor types can be named according to preference 1.11 Flavor Parameters Value range Remarks Select lighting •� Off •� Red, green, blue Default: color gradient error display on edge lighting Yes/no Parameters Value range Remarks Select payment type On/Off Switch Payment On/Off Pay popup: Show popup Yes/no Activate/deactivate the display of the popup window 1.14 edge lighting 1.12 Accounting Set machine (continued)

product Setting the parameters button Save Select version Test Grind quantity brewing quantity Grinder 2 Grinder 1 Water quantity back Save Coffee ... General Cold cappuccino task Menu item information / instruction number Selecting a product Use the selection arrows to select the product to be defined, then select the version to be edited 4, 1 Changing the product designation and product text General enter the product designation and select the product text 2, 7 Determining the price (only available when payment is activated) General Determining PlU, prices and tokens; select the Free option 7 Adjusting the water quantity, grinders, pre-brewing and pressure amounts Coffee Adapting the parameters 2, 7 Adjusting the milk quantity Milk Adjusting the milk quantity by percentages 2, 7 Adjusting the foam quantity Foam Adjusting the foam quantity by percentages 2, 7 Changing the powder options Powder Adjusting the water quantity of 1 and 2, powder quantity of 1 and 2 by percen- tages 2, 7 Adding/deleting syrups Flavor Adjusting the syrup quantity of the various flavors by percentages 2, 7 Preparing the test product Test Use Test to prepare the selected product using the modified settings 6 Assigning drink variation that is to be prepared with this product selec- tion Select the version, then confirm with the checkmark 1, 5 Saving drink settings Save Use Save to save the drink configuration 3 1 3 2 4 5 6 7 •�You can save each product in three user-specific versions. The original cannot be changed. •�Only parameters that are relevant for the product are displayed. •�The percentage specifications are always based on the preset value. •�Tips for configuring the parameters can be found in the "Help with problems concerning product quality" chapter, p. 63. Set drinks

Parameters Value range Remarks Display 12 h/24 h - Day 0 - 31 Set the day month 0 - 12 Set the month Year 0 - 63 Set the year Hour 0 - 23/0 - 11 Configure hours minutes 0 - 59 Configure minutes Time zone Set time zone 3.2 Date and time 3 Date and time Parameters Value range Remarks Active mo, Tu, We, Th, Fr, Sa, Su Activate or deactivate days by tapping On/Off hours 0 - 23/0-11 Switch-on time (hour) On/Off minutes 0 - 59 Switch-on time (minute) monday  -  Sunday Yes/no Days on which the machine will switch on automatically 3.3 - 3.6 Timer 1 - 4

Fat (%) number enter value per 100 ml Protein (g) number enter value per 100 ml Calories (kcal) number enter value per 100 ml Ingredients Yes/no Default list of ingredients. Specify whether ingredient is contained in the selected resource. Special allergens characters enter ingredients or allergens that are not included in the list. Parameters Value range Remarks Sugar (g) number enter value per 100 ml Fat (%) number enter value per 100 ml Protein (g) number enter value per 100 ml Calories (kcal) number enter value per 100 ml Ingredients Yes/no Default list of ingredients. Specify whether ingredient is contained in the selected resource. Special allergens characters enter ingredients or allergens that are not included in the list. 4.3 Powder nutritional value information Parameters Value range Remarks Sugar (g) number enter value per 100 ml Fat (%) number enter value per 100 ml Protein (g) number enter value per 100 ml Calories (kcal) number enter value per 100 ml Ingredients Yes/no Default list of ingredients. Specify whether ingredient is contained in the selected resource. Special allergens characters enter ingredients or allergens that are not included in the list. 4.1 milk 4 nutritional value information 4.2 Flavor

Default PIn: 9999 Parameters Value range Remarks Set PIn 0 - 9 Authorization: lock and unlock key (secured) products Default PIn: 8888 Parameters Value range Remarks Set PIn 0 - 9 •� Authorization: Call up the counter value of All pro- ducts •� Default PIn: 7777 Parameters Value range Remarks Set PIn 0 - 9 •� Authorizations: limited access to My Settings; call up the counter values of All products •� Default PIn: 2222 6.7 On/Off machine 6.3 Specialist 6.4 Operator 6.6 Key (secured) products 6 Access rights Parameters Value range Remarks Set PIn 0 - 9 •� Authorizations: Access to My Settings; call up counter values •� Default PIn: 1111 6 Access rights 6.2 Owner

specialist menu items Operator menu items Without Vip system (standard) 4.1 machine total - - 4.2 Cycles 4.3 Water filter - - 4.4 Grinders/dosing units 4.5 Cleanings - - 4.6 Coffee products - - 4.7 milk products - - 4.9 Water products - - 4.10 Powder products - - 4.11 Flavor products - - 4.12 All products 4.12 All products 4.12 All products 4.13 maintenance - - With Vip system 4.3 Water filter - - 4.5 Cleanings - - 4.13 maintenance - - 4.15 Product counters 4.15 Product counters 4.15 Product counters 4.16 Total product counters 4.16 Total product counters 4.16 Total product counters 4.17 list counters 4.17 list counters 4.17 list counters 4.18 list counters total 4.18 list counters total 4.18 list counters total 4.19 Sales 4.19 Sales 4.19 Sales 4.20 exporting 4.20 exporting 4.20 exporting 4.21 Resetting 4.21 Resetting 4.21 Resetting Counters

Page 53 Cleaning and maintenance my settings Individualization and data transfer Counters •� Use existing Franke media for drinks, screen savers or as advertising media. •� Upload and view your own media objects on the machine. •� Use your own media for drinks, screen savers or as advertising media. •� Confi gure the behavior of the various operating modes or of the screen savers. •� Saving settings. •� Create regular backups of your A1000 to a USb stick. multimedia functions •� Use image fi les or video fi les as an advertising medium. •� Use image fi les or video fi les as a screen saver. •� Use audio fi les as a screen saver, advertising medium or background music. General functions Your A1000 opens up versatile possibilities for individualization. Use the advantages of the touchscreen for your sales ideas. inDiViDualiZatiOn anD Data transFer Overview Confi rm each of the changes with Save. Select Individualization and data transfer. Switch to maintenance level. •�All of the menu items of the Individualization and data transfer menu are depicted on the following pages. •�The PIn code for the Individualization and data transfer menu is identical with the PIn code for the Settings menu. The factory-set PIn code is 1111. We recommend that you note the PIn code for the Individualization and data transfer menu here:

Page 54 Owner menu items Specialist menu items Operator menu items 1 manage my media 1.1 load media 1.1 load media - 1.2 back up media 1.2 back up media - 1.3 Advertising media 1.3 Advertising media - 1.4 Product images 1.4 Product images - 1.5 Screen saver 1.5 Screen saver - 1.6 Audio files 1.6 Audio files - 1.7 eject USb stick 1.8 Create directory structure 1.7 eject USb stick 1.8 Create directory structure - 2 modify depiction 2.1 Activate drinks - - 2.2 Image carousel - - 2.3 Screen saver - - 2.4 my Screen Saver 2.4 my Screen Saver - 2.5 menu cards - 2.6 Advertising media - - 2.7 my Advertising media 2.7 my Advertising Images - 2.8 Audio sequences - - 2.9 my Audio Sequences 2.9 my Audio Sequences - 2.10 Sort Quick Select - - 2.11 Sort Cash Register - - 2.12 my Product Images - - 2.13 Configure application - - 3 load/back up data 3.1 back up data 3.1 back up data - 3.2 back up xml data 3.2 back up xml data 3.2 back up xml data 4 Set default values 4 Set default values - - 5 Import FPC - - - 6 Import PKT - - - 7 eject USb stick - - - Individualization and data transfer

Page 55 2.10 Sort Quick Select 2.13 Configure application 1.8 Create directory structure 3.3 back up xml data 3.2 load backup 2.12 my Product Images 6 Import PKT 7 eject USb stick •�With 4 set default values, selected parameters can be reset to the preset values. •�5 Import FPC becomes usable when a USb stick with a valid Franke product catalog is connected. •�7 eject USb stick logs off connected USb sticks. If a USb stick is being used, the menu item will appear in green, otherwise it appears in orange. •�The multimedia functions are available only in the Inspire me and Quick Select operating modes. 4 Set default values 5 Import FPC Individualization and data transfer menu tree 3.1 back up data 2.11 Sort Cash Register 2.5 menu Cards 2.9 my Audio Sequences 2.4 my Screen Saver 2.7 my Advertising media 2.2 Image carousel 2.6 Advertising media 2.1 Activate drinks 2.8 Audio sequences 2.3 Screen saver 1 manage my media 2 modify depiction 3 load/back up data 1.2 back up media 1.1 load media 1.3 Advertising media 1.6 Audio files 1.4 Product images 1.7 eject USb stick 1.5 Screen saver

Page 56 For the use of audio fi les and video fi les, please contact your Franke sales representative. Media Advertising images (Advertising media) Product images Screen saver Audio fi les Video fi les (Advertising media) Size 800 x 600 px 430 x 274 px 800 x 600 px --- max. 800 x 600 px (4:3) or 800 x 450 px (16:9) Data formats PnG with 24-bit PnG with 24-bit and 8-bit alpha channel if necessary PnG with 24-bit mP3 bit rate: max. 128 kbps Sampling frequency: max. 44.1 kHz, 16 bit (stereo) Speaker connection: 3.5 mm rca jack AVI (Codec H263, Divx/xvid, mPeG-4 Part 2) bit rate: max. 200 kbps Image frequency: max. 25 fps Storage location on USb stick Drive:\Qml-Files\rc\cus- tom\images Drive:\Qml-Files\rc\cus- tom\drinks Drive:\Qml-Files\rc\cus- tom\screensavers Drive:\Qml-Files\rc\custom\ audio Drive:\Qml-Files\rc\custom\ images screensavers images drinks audio custom rc Qml fi les Drive You must maintain a specifi c directory structure so that the A1000 can recognize your media without diffi culty. Create the folder structure one time, save it and it will be quickly available. You can also generate this directory structure automatically. For this, use the menu item 1.8 Generate directory structure. Required folder structure on the USb stick Requirements for your own media

Page 57 Audio files Screen saver Product images Advertising media Advertising media Select directory 1.8 Create directory structure 1.6 Audio fi les 250 mb 400 0 media storage capacity (mb): USb: available images and videos for the advertising medium load product images with Drag & Drop 0 to 100 load media 1.7 eject USb stick 1.6 Audio files 1.3 Advertising media 1.5 Screen saver 1.2 back up media 1.4 Product images 1.1 load media manage my media loading or deleting your own media •�The upload process is the same for all media. •�Free space: 400 mb •�The images on the USb stick must be present in the required folder structure, have the correct data format and the correct size, see p. 56. 1 manage my media 1.2 back up media 1.1 load media 1.3 Advertising media 1.7 eject USb stick 1.4 Product images 1.8 Create directory structure 1.5 Screen saver Desired action Menu item information / instruction loading media onto the machine 1.1 Load media •�Insert a USb stick with the required directory structure. •�Select the media type from the Select directory drop-down menu (Advertising media | Product images | Screen savers | Audio fi les). •�Select the media that you wish to load onto the machine using Drag&Drop and press Save. backing up media from the machine 1.2 Back up media •�Insert a USb stick. •�Select the media type. •�Save individual media or all media onto the USb stick. Deleting media 1.3 Advertising media 1.4 Product images 1.5 Screen saver 1.6 Audio fi les •�Open the desired menu. •�Select the media that is no longer required and delete it by pressing the Clear button. •�Drag a medium from the selection below to an existing medium above. The existing medium is replaced. back Save load all

Page 58 2.13 Confi gure application 2.12 my Product Images 2.8 Audio sequences 2.10 Sort Quick Select 2.9 my Audio Sequences 2.8 Audio sequences 2.7 my Advertising media 2.6 Advertising media 2.3 Screen saver 2.5 menu cards 2.2 Image carousel 2.4 my Screen Saver 2.1 Activate drinks Desired action Menu item information / instruction Using media 2.4 Tap the medium that you wish to use in the lower section and drag it to the top. Removing used media 2.4 Tap a medium that you no longer wish to use in the upper section and drag it to the bottom. Viewing selection 2.4 Select Preview to check your selection. Set wait time 2.4 Select Change time to set the wait time for the screen saver. Or Select Start screen saver immediately after a drink preparation. 2.11 Sort Cash Register 2.5 menu cards 2.10 Sort Quick Select 2.4 my Screen Saver 2.7 my Advertising media 2.2 Image carousel 2.6 Advertising media 2.1 Activate drinks 2.9 my Audio Sequences 2.3 Screen saver Using your own media If your screen saver contains a video with a soundtrack, this video will cross-fade any audio sequence that has been set as background music. 2 modify depiction Confi guring my screen saver Save Images and videos available for the screen saver load images and videos with drag & drop 2 .. 50 my screen saver Adapt depiction back Preview Change time

Page 59 Desired action Menu item information / instruction Using media 2.7 Tap the medium that you wish to use in the lower section and drag it to the top. Removing used media 2.7 Tap a medium that you no longer wish to use in the upper section and drag it to the bottom. Viewing selection 2.7 Select Preview to check your selection. Activate advertising media 2.7 Select Change to activate the selected advertising media. 2.13 Confi gure application 2.12 my Product Images 2.8 Audio sequences 2.11 Sort Cash Register 2.5 menu cards 2.10 Sort Quick Select 2.4 my Screen Saver 2.7 my Advertising media 2.2 Image carousel 2.6 Advertising media 2.1 Activate drinks 2.9 my Audio Sequences 2.3 Screen saver 2.10 Sort Quick Select 2.9 my Audio Sequences 2.8 Audio sequences 2.7 my Advertising media 2.6 Advertising media 2.5 menu cards Available advertising images and videos 2.3 Screen saver 2.2 Image carousel 2.4 my Screen Saver 2.1 Activate drinks Adapt depiction Change Preview Select images and videos with drag & drop 0 .. 50 my advertising media 2.7 my Advertising media 2.3 Screen saver 2.4 my Screen Saver The activated advertising media can be switched on for each drink by selecting my Settings > Set Drinks. 2 modify depiction Confi guring your own advertising media Save back

Page 60 background Advertising media Screen saver Screen saver Desired action Menu item information / instruction Using media 2.9 •� Select what you want to use the media for from the drop-down menu (Screen savers | Advertising media | Background). •� Tap the medium that you wish to use in the lower section and drag it to the top. Removing used media 2.9 Tap a medium that you no longer wish to use in the upper section and drag it to the bottom. Activating audio sequences 2.9 Select Activate to activate the selected audio fi les. 2.13 Confi gure application 2.12 my Product Images 2.8 Audio sequences 2.11 Sort Cash Register 2.5 menu cards 2.10 Sort Quick Select 2.4 my Screen Saver 2.7 my Advertising media 2.2 Image carousel 2.6 Advertising media 2.1 Activate drinks 2.9 my Audio Sequences 2.3 Screen saver 2.10 Sort Quick Select 2.9 my Audio Sequences 2.8 Audio sequences 2.7 my Advertising media 2.6 Advertising media 2.5 menu cards existing audio fi les for the screen saver 2.3 Screen saver 2.2 Image carousel 2.4 my Screen Saver 2.1 Activate drinks Adapt depiction Select audio files with drag & drop 0 .. 50 my audio sequences 2.9 my Audio Sequences 2.3 Screen saver 2.2 Image carousel 2.4 my Screen Saver 2.1 Activate drinks •�The activated advertising media can be switched on for each drink by selecting My Settings > Set Drinks. •�If your screen saver contains a video with a soundtrack, this video will cross-fade any audio sequence that has been set as background music. 2 modify depiction Confi guring your own audio sequences v Save back

Page 61 Desired action menu item Information / Instruction Select image 2.12 Tap the image and press Select image. Remove image 2.12 Tap the image and press Remove image. 2.11 Sort Cash Register 2.13 Confi gure application 2.12 my Product Images 2.8 Audio sequences 2.11 Sort Cash Register 2.5 menu cards 2.10 Sort Quick Select 2.4 my Screen Saver 2.7 my Advertising media 2.2 Image carousel 2.6 Advertising media 2.1 Activate drinks 2.9 my Audio Sequences 2.3 Screen saver 2.12 my Product Images 2.10 Sort Quick Select 2.9 my Audio Sequences 2.8 Audio sequences 2.7 my Advertising media 2.6 Advertising media 2.5 menu cards Remove image Select image 2.10 my Product Images •�An image must be assigned to each available product. •�The images can be activated through the menu item my Settings > Set machine > Ope- ration mode. •�Products to which no image has been assig- ned will be displayed without an image. •�You can either use the Franke images or your own, but you cannot mix the two types with one another. 2 modify depiction Assigning my product images Flavor Café latte Fruit milk milk foam milk berry espresso Chococcino espresso macchiato Cappuccino Café Crème Preview load images using Drag & Drop 2 to 20 2.3 Screen saver 2.4 my Screen Saver back Adapt depiction

Page 62 25 s Yes Display nutritional value information nutritional value settings Timeout for switching language language 1 language 2 language 3 language 4 language 5 language 6 2.12 my Product Images 2.13 Configure application 2.11 Sort Cash Register 2.10 Sort Quick Select 2.9 my Audio Sequences 2.8 Audio sequences 2.7 my Advertising media 2.6 Advertising media 2.4 my Screen Saver 2.5 menu cards Yes Switching language language settings Version: 01.90 Default language: de-De adapt depiction Confi gure application Desired action Menu item information / instruction Switching languages 2.13 •� Activate language switching •� Select languages to be displayed Setting the wait time for language switching 2.13 Set the Timeout until the system switches back to the default language. Display nutritional value information 2.13 Activate the display of nutritional value information 2.13 Confi gure application 2.12 my Product Images 2.8 Audio sequences 2.11 Sort Cash Register 2.5 menu cards 2.10 Sort Quick Select 2.4 my Screen Saver 2.7 my Advertising media 2.2 Image carousel 2.6 Advertising media 2.1 Activate drinks 2.9 my Audio Sequences 2.3 Screen saver 2 modify depiction Displaying languages and confi guring nutritional values

Page 63 export fi le name eject USb stick File name eject USb stick export back up my media back up media export confi guration Desired action menu item Information / Instruction back up xml data 3.3 export operating data such as maintenance data, error logs or product and machine counters. 3.3 back up xml data Desired action menu item Information / Instruction exporting a confi guration and media 3.1 •� export confi guration •� back up Franke media •� back up your own media •� eject USb stick 3.1 back up data Yes eject USb stick File name (.FCS4059cfg) FCS4059_Foammaster_00000_20160927 export export load/back up data back up xml data 3.1 back up data Yes eject USb stick Yes back up my media Yes export fi le name (.FCS4059cfg) FCS4059_Foammaster_00000_20160927 Confi guration back up media export load/back up data backing up data 3.2 back up xml data 3.1 back up data 3 load/back up data load/back up data

Page 64 Changes Delete my media fi les Clear product counters 4 Set default values 6 import pKt 5 import Fpc 3 load/back up data Desired action menu item Information / Instruction Set default values 4 Restore the default values in the selected areas. 1 manage my media Yes Delete my media fi les Yes Changes Clear product counters Apply individualization and data transfer Set default values 2 modify depiction 4 Set default values Restoring default values

Page 65 Counters Clean the coff ee bean hopper and powder container. Clean the milk container, milk hoses and reversible adapter. Turn off the water supply and empty the water tank if there is one. Switch off the add-on units and disconnect them from the power supply. Call up energy saver mode and disconnect the machine from the power supply. For a temporary decommissioning of up to 3 weeks – continue with Step 04. For a longer or a permanent decommissioning – see notes on the next page. empty the bean hopper and pow- der container. empty the milk container. Carry out automatic cleaning of the coff ee machine. You will fi nd help for this in the chapter "Care of the A1000". my settings Cleaning and maintenance Individualization and data transfer For all you decommissioning needs Temporary decommissioning (up to 3 weeks) DecOMMissiOning anD DispOsal Do you want to shut down your coff ee machine for longer periods or dispose of it? benefi t from our service. Decommissioning

Page 66 Two people are required for trans- porting the coffee machine. Dispose of plastic parts in ac- cordance with their labels. Disposing of the coffee machine and add-on units Dispose of electronic parts separately. The A1000 coffee machine is in compliance with the european Direc- tive 2012/19/eU regarding waste electrical and electronic equip- ment (Weee) and may not be disposed of with domestic refuse. The tetrafluorethane (R134a) coolant used for the refrigeration unit requires no special means of disposal. Disposing of consumable materials •�beans, powder and coffee grounds can be composted. •�The information enclosed with the detergent applies for the disposal of unused cleaning tablets, Clean solution and descaler. ensure functional capability! contact the FranKe service team for proper decommissioning and storage. Have your coffee machine drained by your service technician and observe the storage conditions: storage temperatures: -10°c to 50°c Humidity: max. 80% if you plan to start using your machine again later, taking advantage of our service is essential. the coffee machine must be maintained, installed and cleaned prior to drink preparation. proper coffee machine functioning cannot otherwise be ensured. long-term decommissioning and storage Disposal notice

Bitte Pulver füllen. Schliessen Bohnenbehälter ist fast leer! Personal informieren. Troubleshooting Page 67 The machine must be restarted in the event of serious errors. To restart the machine, switch it off with the main switch, then switch it on again after one minute. Check the power supply if the machine fails to start. Contact your service technician if the machine cannot be started or if you are unable to rectify the error. If the entire system is aff ected by an error, error messages will appear auto- matically. Color code for error messages System has limited functionality. System still fully func- tional. Some or all resources are locked. Temporary interruption TROUbleSHOOTInG Help is available from your machine in the event of problems. events and information are displayed on the monitor screen. If you are still unable to resolve the problem despite your best eff orts, please contact our Service department. A message with instructions for your customer. Self-service mode A message with instructions. non-self-service mode An error is displayed using a colored corner in self- service mode. An error is displayed using a symbol highlighted with a color in non-self-service mode. elimination of machine errors

Grind too coarse Select a finer grind (see p. 23) Too little coffee Increase amount of coffee Temperature too low Increase temperature Coffee is too old bean hopper not locked correctly Use fresh coffee Check bean hopper locking mechanism (see p. 23) Coffee tastes strange Poor grind Contact customer service minimal coffee usage Pour a small amount of coffee beans into the bean hopper Spoiled coffee beans Replace coffee beans Residual cleaning solution Rinse the machine Dirty cup Check dishwasher Water (chlorine, hardness etc.) Have water quality checked Coffee tastes bitter Temperature too high lower the coffee temperature Grind too fine Select a coarser grind (see p. 23) Coffee quantity too low Increase amount of coffee Roast too dark Use lighter coffee roast Coffee tastes sour Temperature too low Increase coffee temperature Roast too light Use darker coffee roast Grind too coarse Select a finer grind (see p. 23) Consistency of powder products Viscous Use less powder, use more water Watery Use more powder, use less water Powder clumping or moist Clean and dry the powder system Taste of powder products Too sweet Use less powder, use more water not sweet enough Use more powder, use less water Strange taste Clean the powder system Help with problems concerning product quality

Menu tree . . . . . . . . . . . . . . . . . . . . 42 Configuring . . . . . . . . . . . . . . . . . . . . . 41 CounterS . . . . . . . . . . . . . . . . . . . . . . . 50 Create direCtory StruCture . . . . . . . . . . 53 Credit Mode. . . . . . . . . . . . . . . . . . . . . 17 Cup warMer . . . . . . . . . . . . . . . . . . . . . 14 CuStoM Mode. . . . . . . . . . . . . . . . . . . . 16 D daily CoMMiSSioning . . . . . . . . . . . . . . . 21 data baCking up . . . . . . . . . . . . . . . . . . . . 61 loading . . . . . . . . . . . . . . . . . . . . . . 61 data tranSfer. . . . . . . . . . . . . . . . . . . . 52 date and tiMe . . . . . . . . . . . . . . . . . 47, 48 deCoMMiSSioning. . . . . . . . . . . . . . . . . . 63 long-terM . . . . . . . . . . . . . . . . . . . . 64 teMporary . . . . . . . . . . . . . . . . . . . . 63 deSCription of MaChine . . . . . . . . . . . . . 11 a1000. . . . . . . . . . . . . . . . . . . . . . . 11 Cup warMer . . . . . . . . . . . . . . . . . . . 14 flavor Station . . . . . . . . . . . . . . . . . 14 operating interfaCe . . . . . . . . . . . . . 15 operating ModeS. . . . . . . . . . . . . . . . 15 payMent SySteM . . . . . . . . . . . . . . . . 11 refrigeration unit. . . . . . . . . . . . . . . 14 Care . . . . . . . . . . . . . . . . . . . . . . . . . . 34 CaSh regiSter. . . . . . . . . . . . . . . . . . . . 16 Sorting . . . . . . . . . . . . . . . . . . . . . . 53 Cleaning aCCeSSorieS . . . . . . . . . . . . . . . . . . . 40 autoMatiC . . . . . . . . . . . . . . . . . . . . 36 bean hopper . . . . . . . . . . . . . . . . . . . 39 brewing unit. . . . . . . . . . . . . . . . . . . 40 Milk Container . . . . . . . . . . . . . . . . . 37 Milk hoSeS. . . . . . . . . . . . . . . . . . . . 37 Monitor SCreen . . . . . . . . . . . . . . . . 38 powder Container. . . . . . . . . . . . . . . 39 reverSible adapter . . . . . . . . . . . . . . 37 SteaM wand . . . . . . . . . . . . . . . . . . . 40 Cleaning the bean hopper. . . . . . . . . . . . 39 Cleaning the brewing unit . . . . . . . . . . . 40 Cleaning the Milk Container. . . . . . . . . . 37 Cleaning the Milk hoSeS. . . . . . . . . . . . . 37 Cleaning the Monitor SCreen . . . . . . . . . 38 Cleaning the SteaM wand. . . . . . . . . 37, 40 CoMponentS a1000. . . . . . . . . . . . . . . . . . . . . . . 12 add-on unitS . . . . . . . . . . . . . . . . . . 14 Cup warMer . . . . . . . . . . . . . . . . . . . 14 flavor Station . . . . . . . . . . . . . . . . . 14 payMent SySteM . . . . . . . . . . . . . . . . 14 refrigeration unit. . . . . . . . . . . . . . . 13 Su12 . . . . . . . . . . . . . . . . . . . . . . . 13 5-Step Method . . . . . . . . . . . . . . . . . . . 34 A aCCeSSorieS Cleaning . . . . . . . . . . . . . . . . . . . . . 40 aCCeSS rightS . . . . . . . . . . . . . . . . . . . . 49 add-on unitS. . . . . . . . . . . . . . . . . . . . . 14 Cup warMer . . . . . . . . . . . . . . . . . . . 14 flavor Station . . . . . . . . . . . . . . . . . 14 refrigeration unit. . . . . . . . . . . . . . . 14 adjuStable feet . . . . . . . . . . . . . . . . . . . 19 advertiSing iMageS . . . . . . . . . . . . . 53, 57 advertiSing venueS Configuring . . . . . . . . . . . . . . . . . . . 57 audioConfiguring . . . . . . . . . . . . . . . . . 58 autoMatiC Cleaning . . . . . . . . . . . . . . . . 36 autoSteaM . . . . . . . . . . . . . . . . . . . . . . 33 B baCking up data . . . . . . . . . . . . . . . 53, 61 bean hopper . . . . . . . . . . . . . . . . . . 11, 12 filling . . . . . . . . . . . . . . . . . . . . . . . 22 eMptying . . . . . . . . . . . . . . . . . . . . . 23 brewing unit. . . . . . . . . . . . . . . . . . . . . 12 C CapaCitieS. . . . . . . . . . . . . . . . . . . . . . . 11 inDex

Media audio. . . . . . . . . . . . . . . . . . . . . . . . 54 deleting. . . . . . . . . . . . . . . . . . . . . . 55 loading . . . . . . . . . . . . . . . . . . . . . . 55 produCt iMageS . . . . . . . . . . . . . . . . 54 requireMentS . . . . . . . . . . . . . . . . . . 54 SCreen Saver . . . . . . . . . . . . . . . . . . 54 uSing. . . . . . . . . . . . . . . . . . . . . . . . 56 video. . . . . . . . . . . . . . . . . . . . . . . . 54 Menu eleMentS . . . . . . . . . . . . . . . . . . . 15 Menu tree. . . . . . . . . . . . . . . . . . . . . . . 42 Milk Container . . . . . . . . . . . . . . . . . . . 13 filling . . . . . . . . . . . . . . . . . . . . . . . 25 My advertiSing iMageS . . . . . . . . . . . . . . 53 My iMageS. . . . . . . . . . . . . . . . . . . . . . . 55 My produCt iMageS . . . . . . . . . . . . . . . . 53 My SCreen Saver . . . . . . . . . . . . . . . . . . 53 My SettingS . . . . . . . . . . . . . . . . . . . . . 42 N navigation . . . . . . . . . . . . . . . . . . . . 7, 15 nutritional value inforMation flavor. . . . . . . . . . . . . . . . . . . . . . . 48 Milk . . . . . . . . . . . . . . . . . . . . . . . . 48 nutritional value SettingS diSplayS. . . . . . . . . . . . . . . . . . . . . . 60 O operating interfaCe. . . . . . . . . . . . . . . . 15 energy Saver Mode . . . . . . . . . . . . . . 15 navigation . . . . . . . . . . . . . . . . . . . . 15 operating Mode. . . . . . . . . . . . . . . . . . . 43 operating ModeS. . . . . . . . . . . . . . . . . . 16 CaSh regiSter . . . . . . . . . . . . . . . . . 16 inSpire Me . . . . . . . . . . . . . . . . . . . . 16 folder StruCture . . . . . . . . . . . . . . . . . 54 food reSidue. . . . . . . . . . . . . . . . . . . . . . 5 G groundS Container . . . . . . . . . . . . . . . . 12 eMptying . . . . . . . . . . . . . . . . . . . . . 24 H height adjuStMent. . . . . . . . . . . . . . . . . 11 hot water diSpenSer . . . . . . . . . . . . . . . 11 I identifiCation . . . . . . . . . . . . . . . . . . . . . 9 iMage CarouSel . . . . . . . . . . . . . . . . . . . 53 iMporting fpC . . . . . . . . . . . . . . . . . . . 53 iMporting pkt. . . . . . . . . . . . . . . . . . . . 53 individualization and data tranSfer . . . . 51 individualization date and tiMe. . . . . . . . . . . . . . . . . . 47 language . . . . . . . . . . . . . . . . . . . . . 43 initial CoMMiSSioning . . . . . . . . . . . . . . . 21 inSpire Me . . . . . . . . . . . . . . . . . . , 16, 16 inStallation . . . . . . . . . . . . . . . . . . . . . 18 inStallation diMenSionS . . . . . . . . . . . . . 19 l language . . . . . . . . . . . . . . . . . . . . . . . 43 languageS Configuring . . . . . . . . . . . . . . . . . . . 60 loading . . . . . . . . . . . . . . . . . . . . . . . . 54 M MaChine error . . . . . . . . . . . . . . . . . . . 65 MaintenanCe CounterS. . . . . . . . . . . . . . . . . . . . . 50 diMenSionS . . . . . . . . . . . . . . . . . . . . . . 19 diSplay. . . . . . . . . . . . . . . . . . . . . . . . . 15 diSpoSal. . . . . . . . . . . . . . . . . . . . . 63, 64 Coffee MaChine. . . . . . . . . . . . . . . . . 64 ConSuMable MaterialS. . . . . . . . . . . . 64 drinkS aCtivating . . . . . . . . . . . . . . . . . . . . 53 preparing. . . . . . . . . . . . . . . . . . . . . 29 drip grid . . . . . . . . . . . . . . . . . . . . 11, 12 drip tray . . . . . . . . . . . . . . . . . . . . 11, 12 E eleCtriCal ConneCtionS . . . . . . . . . . . . . 18 eMpty bean hopper . . . . . . . . . . . . . . . . . . . 23 flavor Station . . . . . . . . . . . . . . . . . 28 groundS Container. . . . . . . . . . . . . . 24 powder Container. . . . . . . . . . . . . . . 24 refrigeration unit. . . . . . . . . . . . . . . 26 energy Saver Mode . . . . . . . . . . . . . . . . 15 error MeSSageS Color Code . . . . . . . . . . . . . . . . . . . . 8 depiCtion . . . . . . . . . . . . . . . . . . . . . . 8 F filling . . . . . . . . . . . . . . . . . . . . . . . . . 22 beanS . . . . . . . . . . . . . . . . . . . . 22, 25 flavor Station . . . . . . . . . . . . . . . . . 27 Milk . . . . . . . . . . . . . . . . . . . . . . . . 25 powder . . . . . . . . . . . . . . . . . . . . . . 22 refrigeration unit. . . . . . . . . . . . . . . 25 Syrup. . . . . . . . . . . . . . . . . . . . . . . . 27 flavor Station . . . . . . . . . . . . . . . . . . . 14 eMptying . . . . . . . . . . . . . . . . . . . . . 28 filling . . . . . . . . . . . . . . . . . . . . . . . 27 preparing. . . . . . . . . . . . . . . . . . . . . 28

trained perSonnel. . . . . . . . . . . . . . . . . . 4 troubleShooting . . . . . . . . . . . . . . . . . . 65 MaChine error . . . . . . . . . . . . . . . . . 65 produCt quality . . . . . . . . . . . . . . . . 65 type key . . . . . . . . . . . . . . . . . . . . . . . . 10 type plate. . . . . . . . . . . . . . . . . . . . . . . 10 U uSb StiCk. . . . . . . . . . . . . . . . . . . . . . . 54 ejeCt . . . . . . . . . . . . . . . . . . . . . . . . 53 uSer interfaCe . . . . . . . . . . . . . . . . . . . 15 V video SCreen Saver . . . . . . . . . . . . . . . . 53 W water tank external . . . . . . . . . . . . . . . . . . . . . 12 wipe proteCtion. . . . . . . . . . . . . . . . . . . 38 Y your own Media . . . . . . . . . . . . . . . . . . 54 audio. . . . . . . . . . . . . . . . . . . . . . . . 54 loading . . . . . . . . . . . . . . . . . . . . . . 55 requireMentS . . . . . . . . . . . . . . . . . . 54 uSing. . . . . . . . . . . . . . . . . . . . . . . . 56 video. . . . . . . . . . . . . . . . . . . . . . . . 54 R refrigeration unit . . . . . . . . . . . . . . . . . 14 requireMentS . . . . . . . . . . . . . . . . . . . . 54 reverSible adapter . . . . . . . . . . . . . . . . 13 Cleaning . . . . . . . . . . . . . . . . . . . . . 37 rinSing Coffee MaChine. . . . . . . . . . . . . . . . . 38 riSkS . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 S Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SCope of delivery . . . . . . . . . . . . . . . . . . 9 SCreen Saver . . . . . . . . . . . . . . . . . . . . 53 Configuring . . . . . . . . . . . . . . . . . . . 56 Setting default valueS. . . . . . . . . . . 53, 62 Setting the grind CoarSeneSS. . . . . . . . . 23 Setting the MaChine. . . . . . . . . . . . . . . . 42 Sort quiCk SeleCt . . . . . . . . . . . . . . . . . 53 SteaM diSpenSer . . . . . . . . . . . . . . . . . . 33 SteaM wand . . . . . . . . . . . . . . . . . . . . . 11 Su12. . . . . . . . . . . . . . . . . . . . . . . . . . 14 SyMbolS daShboard. . . . . . . . . . . . . . . . . . . . . 7 navigation . . . . . . . . . . . . . . . . . . . . . 7 operating inStruCtionS . . . . . . . . . . . . 6 Software . . . . . . . . . . . . . . . . . . . . . . 7 SwitChing language . . . . . . . . . . . . . . 7 Syrup filling . . . . . . . . . . . . . . . . . . . . . . . 27 T teChniCal data . . . . . . . . . . . . . . . . . . . 18 add-on unitS . . . . . . . . . . . . . . . . . . 20 Coffee MaChine. . . . . . . . . . . . . . . . . 18 teMperatureS . . . . . . . . . . . . . . . . . . . . 45 quiCk SeleCt . . . . . . . . . . . . . . . . . . 16 operator panel. . . . . . . . . . . . . . . . . . . 11 optionS . . . . . . . . . . . . . . . . . . . . . . . . 11 outlet . . . . . . . . . . . . . . . . . . . . . . . . . 11 height adjuStMent. . . . . . . . . . . . . . . 11 P payMent SySteM. . . . . . . . . . . . . . . . . . . 14 powder Container. . . . . . . . . . . . . . 11, 12 Cleaning . . . . . . . . . . . . . . . . . . . . . 39 eMptying . . . . . . . . . . . . . . . . . . . . . 24 filling . . . . . . . . . . . . . . . . . . . . . . . 22 powder feed . . . . . . . . . . . . . . . 11, 32, 32 preparationS . . . . . . . . . . . . . . . . . . 18 prepare flavor Station . . . . . . . . . . . . . . . . . 28 preparing drinkS CaSh regiSter . . . . . . . . . . . . . . . . . 30 ground Coffee . . . . . . . . . . . . . . . . . 32 inSpire Me . . . . . . . . . . . . . . . . . . . . 31 quiCk SeleCt . . . . . . . . . . . . . . . . . . 29 preparing the Milk SySteM . . . . . . . . . . . 25 produCt iMageS. . . . . . . . . . . . . . . . 53, 59 aSSign . . . . . . . . . . . . . . . . . . . . . . . 59 produCt quality . . . . . . . . . . . . . . . . . . 66 prograMMing . . . . . . . . . . . . . . . . . . . . 41 proper uSe . . . . . . . . . . . . . . . . . . . . . . . 3 a1000. . . . . . . . . . . . . . . . . . . . . . . . 3 Cup warMer . . . . . . . . . . . . . . . . . . . . 3 flavor Station . . . . . . . . . . . . . . . . . . 3 payMent SySteM . . . . . . . . . . . . . . . . . 3 refrigeration unit. . . . . . . . . . . . . . . . 3 Q quiCk SeleCt. . . . . . . . . . . . . . . . . . . . . 16 preparing drinkS. . . . . . . . . . . . . . . . 29

Franke-Strasse 9 4663 Aarburg Switzerland Phone +41 62 787 31 31 www.franke.com Your distribution partner: Issued: 11.16/order number: 1C345953/revision 0