GoPro HERO Camera Operation & User’s Manual
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Text of the manual
Navigating Your GoPro
16
Map of Modes and Settings
19
QuikCapture
20
Capturing Video and Photos
22
Controlling Your GoPro with Your Voice
25
Playing Back Your Content
28
Using Your Camera with an HDTV
30
Connecting to the GoPro App
32
Creating a QuikStory
33
Offloading Your Content
34
Video Mode
37
Photo Mode
42
Burst Mode
44
Time Lapse Modes
45
TABLE OF CONTENTS
Advanced controls
47
Customising Your GoPro
50
Important Messages
54
Resetting Your Camera
55
Mounting
56
Removing the Side Door
61
Maintenance
63
Battery Information
64
Troubleshooting
67
Customer Support
69
Trademarks
69
Regulatory Information
69
TABLE OF CONTENTS
1. Shutter Button [
]
2. Camera Status Screen
3. Mode Button [
]
4. Side Door
5. USB-C Port
6. Micro HDMI Port
(cable not included)
7. Speaker
8. Battery Door
9. Latch Release Button
YOUR HERO
10. Battery
11. microSD Card Slot
12. Camera Status Light
13. Touch Display
14. Microphone
YOUR HERO
6
5
4
9
14
1
12
14
12
13
12
7
2
3
14
8
9
10
11
Welcome to your new HERO. To capture video and photos, you need
a microSD card (sold separately).
MICROSD CARDS
Use memory cards with a brand name that meet these requirements:
• microSD, microSDHC or microSDXC
• Class 10 or UHS-I rating
• Capacity up to 128 GB
For a list of the recommended microSD cards, visit
gopro.com/workswithgopro.
If the memory card becomes full during recording, your camera will stop
recording and display FULL on the touch display.
NOTICE: Use care when handling memory cards. Avoid liquids, dust and
debris. As a precaution, switch off the camera before inserting or removing
the card. Check manufacturer guidelines regarding use in acceptable
temperature ranges.
REFORMATTING YOUR MICROSD CARD
To keep your microSD card in good condition, reformat it on a regular basis.
Reformatting erases all of your content, so make sure that you offload your
photos and videos first.
To reformat your card, swipe down, then tap Preferences > Format SD
Card > Delete.
GETTING STARTED
CHARGING THE BATTERY
For the best experience with your new camera, we recommend fully
charging the battery before first use.
1. Hold down the Latch Release button on the battery door, then slide
the door open.
2. Insert a microSD card with the label facing the battery (microSD card
is not required for charging).
Note: To remove the card, press it into the slot with your fingernail and it will
pop out.
3. Insert the battery, then close the door.
GETTING STARTED
4. Hold down the Latch Release button on the side door, then slide the
door open.
5. Connect the camera to a computer or other USB charging adaptor using
the USB-C cable included.
6. Power off the camera. The camera status light turns on during charging
and turns off when charging is complete.
When charging with a computer, make sure that the computer is
connected to a power source. If the camera status light does not
turn on, use a different USB port.
The battery charges to 100% in about 3 hours. For more information,
see Battery Information (page 64).
PRO TIP: For fastest charging, use GoPro’s Supercharger (sold separately).
You can charge your camera with a USB-compatible wall charger or
in-car charger.
GETTING STARTED
GETTING STARTED
UPDATING YOUR CAMERA SOFTWARE
To get the latest features and best performance from your GoPro, make
sure your camera is always using the most current software. When you
connect to the GoPro App or Quik for desktop, you are automatically
notified if an update is available.
1. Download these apps:
• GoPro App from the Apple App Store or Google Play
• Quik for desktop from gopro.com/apps
2. Connect your camera to your smartphone/tablet or computer. If an
update is available, the app provides instructions for installing it.
You can also update your camera manually using the microSD card and a
card reader/adaptor (sold separately). For details and information about
the latest software version, visit gopro.com/update.
PRO TIP: To see your current software version, swipe down from the main
screen, then tap Preferences > About This GoPro.
POWERING ON + OFF
To Power On:
Press the Mode button [
]. The camera beeps several times while the
camera status lights flash. When information appears on the touch display
or the camera status screen, your camera is on.
To Power Off:
Press and hold the Mode button for two seconds. The camera beeps
several times while the camera status lights flash.
WARNING: Use caution when using your GoPro as part of
your active lifestyle. Always be aware of your surroundings
to avoid injury to yourself and others.
Abide by all local laws when using your GoPro and related
mounts and accessories, including all privacy laws, which
may restrict recording in certain areas.
GETTING STARTED
CAMERA STATUS SCREEN
The camera status screen on the front of the camera contains the following
information about modes and settings, so you can see the basics for your
current setting at a glance:
1. Camera Mode
2. Settings
3. Number of Files Captured
4. Remaining microSD Card Storage
5. Battery Status
Note: The icons and settings that appear on the camera status screen vary by mode.
Those shown above are for Video mode.
1
2
3
4
5
The touch display on the back of the camera contains the following
information about modes and settings on the main screen. The settings
that appear vary by mode.
1440
60
FPS
RES
WIDE
FOV
100%
00:00
1
2
3
5
6
4
1. Wireless Status
2. Time Remaining/Photos Taken
3. Battery Status
4. Camera Mode
5. Settings
6. Advanced Settings (icons)
Note: The touch display does not work under water.
GETTING STARTED
TOUCH DISPLAY GESTURES
Use these gestures to navigate the touch display. When swiping,
swipe from the edge of the screen.
Tap
Selects an item, turns a setting on/off.
Press and Hold
Accesses Exposure Control setting.
Swipe Left
Accesses advanced settings (if available) for
the current mode.
Swipe Right
Displays your media.
Swipe Down
From the main screen, opens the Connect and
Preferences menus. Otherwise, returns to the
main screen.
PRO TIP: To lock the touch display to prevent accidental input, swipe down
from the main screen, then tap [
]. Tap this icon again to unlock it.
Your HERO has five camera modes: Video, Photo, Burst, Time Lapse Video
and Time Lapse Photo.
Video
For details, see Video Mode (page 37).
Photo
For details, see Photo Mode (page 42).
Burst
For details, see Burst Mode (page 44).
Time Lapse Video
For details, see Time Lapse Modes (page 45).
Time Lapse Photo
For details, see Time Lapse Modes (page 45).
For a visual map of your GoPro’s modes and settings, see Map of Modes
and Settings (page 19).
NAVIGATING YOUR GOPRO
NAVIGATING WITH THE TOUCH DISPLAY
1. From the main screen, tap the icon in the lower left corner.
2. Tap the capture mode you want. Make sure you swipe up to see
the full list.
Time Lapse Video
Photo
Video
Burst
3. On the main screen, tap the setting that you want to change.
4. Tap one of the available options. The camera returns you to the
main screen.
@60 fps
1440
1440
1080
RESOLUTION
5. To change an advanced setting, swipe left.
Note: Not all capture modes have advanced settings.
NAVIGATING YOUR GOPRO
6. To turn on an advanced setting, tap [
].
When needed, automatically lowers the
frame rate in dim lighting for better
video quality
AUTO LOW LIGHT
When needed, automatically lowers the
frame rate in dim lighting for better
video quality
7. To return to the main screen, swipe down.
CHANGING MODES WITH THE MODE BUTTON
Press the Mode button to quickly cycle through and change capture modes.
NAVIGATING YOUR GOPRO
MAP OF MODES AND SETTINGS
Auto Low Light
Burst
FOV
FPS
Photo Mode/Photo
Resolution (RES)
Time Lapse Photo
Time Lapse Video
Video Mode/Video
Video Stabilisation
WDR
QuikCapture lets you power up your HERO and start shooting by pressing a
single button. Because the camera is powered on only when it’s capturing,
you also conserve battery power.
CAPTURING VIDEO WITH QUIKCAPTURE
1. With the camera powered off, press the Shutter button [
].
Your camera powers on, beeps several times and automatically
begins capturing video. The camera status lights blink while the camera
is recording.
2. To stop recording, press the Shutter button again.
The camera stops recording, beeps several times and automatically
powers off.
To capture time lapse video, see Capturing Video and Photos (page 22).
QUIKCAPTURE
CAPTURING TIME LAPSE PHOTOS WITH QUIKCAPTURE
In addition to showing how a scene changes over time, time lapse photos
are also useful for capturing a series of photos to be sure you get the shot
you want.
1. With the camera powered off, press and hold the Shutter button [
]
until capture begins.
3 sec
Your camera powers on, beeps several times and automatically
begins capturing time lapse photos. The camera status lights blink once
for each photo captured.
2. To stop capturing, press the Shutter button again.
The camera stops recording, beeps several times and automatically
powers off to maximise battery life.
To capture other types of photos or time lapse content, see Capturing Video
and Photos (page 22).
TURNING QUIKCAPTURE OFF
QuikCapture is on by default, but you can turn it off, if needed.
1. From the main screen, swipe down.
2. Tap Preferences > QuikCapture.
3. Tap Off.
QUIKCAPTURE
You can also use a more traditional method to capture video and photos –
including time lapse video and photos – in which you leave the camera
powered on and capture as needed. With this method, you can use the
touch display to preview your shots and change modes and settings before
capturing. However, unlike QuikCapture, the camera remains on when you
are not capturing, so you must manually power it off to save battery life.
1. If needed, select a different mode:
a. Tap the icon in the lower left corner of the touch display.
1440
60
FPS
RES
WIDE
FOV
100%
00:00
b. Tap the capture mode you want.
Time Lapse Video
Photo
Video
Burst
CAPTURING VIDEO AND PHOTOS
CAPTURING VIDEO AND PHOTOS
2. If needed, select different settings. For details about settings, see
Video Mode (page 37), Photo Mode (page 42), Burst Mode
(page 44) or Time Lapse Modes (page 45).
3. Press the Shutter button [
]. The camera beeps and the camera
status lights flash while the camera is capturing.
4. To stop capturing video or time lapse, press the Shutter button. The
camera beeps and the camera status lights flash quickly.
PRO TIP: You can also capture video and photos using voice commands.
For details, see Controlling Your GoPro with Your Voice (page 25).
ADDING HILIGHT TAGS
You can mark specific moments in your video during recording or playback
with HiLight Tags. HiLight Tags make it easy to find the best highlights
to share.
While recording or playing back video, press the Mode button [
].
PRO TIP: You can also add HiLight Tags during recording with the GoPro
App or Voice Control.
CAPTURING VIDEO AND PHOTOS
You can control your HERO with your voice using a set of specific
commands (see list below).
Note: Voice Control performance may be impacted by distance, wind and noisy
conditions. Keep the product clean and clear of debris.
USING VOICE CONTROL
Voice Control works best when you and your GoPro are in close proximity.
1. From the main screen, swipe down, then tap [
].
Note: You can also turn Voice Control on or off from the Preferences menu. Tap
Preferences > On Camera Voice Control, then select an option.
2. The first time you turn on Voice Control, you will need to confirm or
change the Voice Control language.
3. Say a command from List of Voice Commands (page 26).
4. To turn off Voice Control manually, swipe down on the main screen, then
tap [
]. Voice Control also turns off when your camera powers off.
For details, see Auto Off (page 51).
CONTROLLING YOUR GOPRO
WITH YOUR VOICE
LIST OF VOICE COMMANDS
Two types of commands are available with Voice Control:
• Action commands let you immediately capture video or photos.
For example, if you’ve just stopped recording video, you can say the
command to take a photo or begin capturing time lapse – without having
to first change the mode.
• Mode commands are useful if you want to quickly select a mode and
then use the Shutter button to capture.
Your camera does not need to be in a specific mode to capture video or
photos. You can use the action commands from any mode. Your camera
captures video or photos based on the settings you previously selected.
Action Command
Description
GoPro start recording
Starts capturing video
GoPro HiLight
Adds a HiLight Tag to video
during recording
GoPro stop recording
Stops capturing video
GoPro take a photo
Captures a single photo
GoPro shoot burst
Captures burst photos
GoPro start time lapse
Starts capturing time lapse
GoPro stop time lapse
Stops capturing time lapse
GoPro turn off
Powers off the camera
CONTROLLING YOUR GOPRO
WITH YOUR VOICE
Mode Command
Description
GoPro Video mode
Changes the camera mode to Video
(does not capture video)
GoPro Photo mode
Changes the camera mode to Photo
mode (does not capture photos)
GoPro Burst mode
Changes the camera mode to Burst
mode (does not capture burst photos)
GoPro Time Lapse mode
Changes the camera mode to last
Time Lapse mode used (does not
start time lapse)
For the most updated list of commands, visit
gopro.com/help/voice-commands.
PRO TIP: If you are recording video or time lapse, you must stop recording
before issuing a new command.
CHANGING YOUR VOICE CONTROL LANGUAGE
1. From the main screen, swipe down.
2. Tap Preferences > Language (in the Voice Control section).
3. Tap a language.
CONTROLLING YOUR GOPRO
WITH YOUR VOICE
You can play back your content on the camera’s touch display, or your
computer, TV or smartphone/tablet.
You can also play back content by inserting the microSD card directly into a
device, such as a computer or compatible TV. With this method, playback
resolution depends on the resolution of the device and its ability to play back
that resolution.
VIEWING VIDEOS AND PHOTOS ON YOUR HERO
1. Swipe right to open the gallery. If your microSD card contains a lot
of content, it might take a minute for it to load.
2. Scroll through the thumbnails.
Note: For photo series (Burst, Time Lapse and Continuous photos),
the thumbnail displays the first photo in the series.
3. Tap a video or photo to open it in full-screen view.
4. To add a HiLight Tag, tap [
]. HiLight Tags make it easy to find
the best video and photos to share.
5. To return to the thumbnails screen, tap [
].
6. To exit the gallery, swipe down.
PLAYING BACK YOUR CONTENT
SAVING A VIDEO FRAME AS A STILL PHOTO
1. Swipe right to open the gallery, then tap the video that contains the clip
that you want to save.
2. Tap [
] to begin playing the video.
3. When you reach the frame that you want to save, tap [ ].
4. Tap [
].
5. If needed, slide the bar at the bottom of the screen to select the frame.
6. Tap [
]. The frame is saved as a photo and your original video file
is unchanged.
VIEWING VIDEOS AND PHOTOS ON A COMPUTER
To play back your video and photos on a computer, you must first
transfer these files to a computer. For details, see Offloading Your Content
(page 34).
VIEWING CONTENT ON A MOBILE DEVICE
1. Connect your camera to the GoPro App. For details, see Connecting to
the GoPro App (page 32).
2. Use the controls on the app to play back your footage on your
smartphone/tablet.
PRO TIP: While playing back your video with the GoPro App, you can mark
the best moments by tapping [
] to add a HiLight Tag.
PLAYING BACK YOUR CONTENT
VIEWING VIDEOS AND PHOTOS ON AN HDTV
Playing back videos and photos on your HDTV lets you view your content
directly from your camera on a large screen. This playback requires a micro
HDMI cable (sold separately).
Note: HDMI playback depends on the resolution of the device, and is certified up
to 1080p.
1. Power on the camera.
2. Tap Preferences > HDMI Output > Media.
3. Use a micro HDMI cable to connect the HDMI port on the camera to
an HDTV.
4. Select the HDMI input on your TV.
5. Press the Mode button [
] to move through the controls,
then press the Shutter button [
] to select the control.
For example, to move through each thumbnail, press the Mode
button to move to [
], then press the Shutter button repeatedly to
move through the files.
6. To open a file in full-screen view, tap [
].
PRO TIP: When viewing your videos and photos on an HDTV, you can also
navigate using gestures on the touch display.
USING YOUR CAMERA WITH AN HDTV
CAPTURING VIDEO AND PHOTOS WHILE CONNECTED TO
AN HDTV
This option lets you see the live preview from your camera when it is
connected to an HDTV or monitor.
1. Power on the camera.
2. Tap Preferences > HDMI Output > Live. The preview will be shown on
your HDTV without the icons and overlays that you usually see on your
touch display.
3. Use a micro HDMI cable to connect the HDMI port on the camera to
an HDTV.
4. Select the HDMI input on your TV.
5. Use the Shutter button [
] on the camera to start and
stop recording.
USING YOUR CAMERA WITH AN HDTV
CONNECTING TO THE APP FOR THE FIRST TIME
The GoPro App lets you control your camera remotely using a smartphone
or tablet. Features include full camera control, live preview, playback and
sharing of content, and camera software updates.
1. Download the GoPro App to your mobile device from the Apple App
Store or Google Play.
2. Follow the app’s on-screen instructions to connect your camera.
CONNECTING TO THE APP IN THE FUTURE
After connecting to the app for the first time, you can connect in the future
through the Connect menu on the camera.
1. If your camera’s wireless is not already turned on, swipe down, then tap
Connect > Wireless Connections.
2. In the app, follow the on-screen instructions to connect your camera.
CONNECTING TO THE GOPRO APP
QuikStories automatically copies video and photos from your camera to
your mobile device. It then serves up an edited video, complete with music
and effects – a QuikStory. You can save and edit your QuikStory, or delete it
from your mobile device.
1. Set up QuikStories:
a. Connect your camera to the GoPro App. For details, see
Connecting to the GoPro App (page 32).
Note for iOS: When prompted, be sure to allow notifications from the app.
b. Close the app.
2. Capture video and photos on your camera.
3. Open the GoPro App and swipe down from the home screen. Your
camera automatically moves content from your most recent session
to your device. You’ll receive a notification on your phone when your
QuikStory is ready.
4. Open the QuikStory and preview it.
5. Make additional edits, if needed.
6. Save the QuikStory, then share it with your friends.
CREATING A QUIKSTORY
OFFLOADING YOUR CONTENT TO A COMPUTER
To play back your video and photos on a computer, you must first transfer
these files to a computer. Transferring also frees up space on your microSD
card for new content.
1. Download and install Quik for desktop from gopro.com/apps.
2. Connect the camera to your computer using the USB-C
cable included.
3. Power on the camera and follow the on-screen instructions in Quik.
PRO TIP: To offload files to a computer using a card reader (sold
separately) and your computer’s file explorer, connect the card reader to the
computer, then insert the microSD card. You can then transfer files to your
computer or delete selected files on your card.
UPLOADING YOUR CONTENT TO THE CLOUD
With a subscription to GoPro Plus, you can upload your content to the cloud
and then view, edit and share it from any of your devices. From your mobile
device, use the Quik app to edit content from the cloud and share it with
your friends.
Note: When you upload your content to the cloud, your original files remain on your camera.
1. Subscribe to GoPro Plus:
a. Download the GoPro App to your mobile device from the Apple
App Store or Google Play.
b. Follow the app’s on-screen instructions to connect your camera.
c. If this is the first time you are connecting to the app, follow the
on-screen instructions to subscribe to GoPro Plus. Otherwise,
tap [
] next to the image of your camera and follow the
instructions.
OFFLOADING YOUR CONTENT
OFFLOADING YOUR CONTENT
2. Connect your camera to a power socket. When the battery is charged,
automatic upload to the cloud begins.
Note: Once you set up Auto Upload, you do not need to connect your camera to the
GoPro App to use this feature.
The files in the cloud are optimised for the web, so might not be full
resolution. To offload files in their full resolution, connect your camera to the
Quik app for desktop and offload the files to your computer.
3. To access content in the cloud from your mobile device, connect to the
GoPro App and tap [
] next to the image of your camera.
4. Download the desired content to your phone, then use the Quik app to
edit and share.
PRO TIP: After you subscribe to GoPro Plus, you can use Quik for desktop
to offload your files to your computer. Quik then uploads the files to your
Plus account.
TURNING OFF AUTO UPLOAD
You can temporarily turn off Auto Upload on the camera to prevent
automatic upload to Plus when you connect your camera to a
power outlet.
1. Swipe down, then tap Connect > Auto Upload > Upload.
2. Tap Off.
OFFLOADING YOUR CONTENT
CONNECTING TO A DIFFERENT WIRELESS NETWORK
If you want to connect to a different wireless network for your camera to
use for Auto Upload, you can change that network on the camera.
1. Swipe down, then tap Connect > Auto Upload > Networks.
2. Tap the name of a network. The network must not be hidden or require
an end-user licence agreement (such as the network in a hotel).
3. If needed, enter the password.
4. Tap [
] to save the new network.
UPLOADING TO THE CLOUD FROM ANYWHERE
With a GoPro Plus subscription, you can use your phone to automatically
back up your content on the go. This keeps your footage safe and frees up
space on your phone. Learn more at gopro.com/help/mobile-upload.
Default video settings are 1080p60 Wide, with Video Stabilisation and
Auto Low Light both turned on. For more information, see these topics:
Video Resolutions (page 40)
Video Stabilisation (page 41)
Auto Low Light (page 41)
SETTINGS
Video Resolution
Video resolution (RES) refers to the number of horizontal lines in the video.
For example, 1080p means that the video has 1080 horizontal lines, each
with a width of 1920 pixels. Higher numbers of lines and pixels result in
greater detail and clarity. So, a video with resolution of 1440p is considered
higher quality than 1080p because it consists of 1440 lines, each with a
width of 1920 pixels.
1440p
1080p
VIDEO MODE
Use this table to help you determine the best resolution for your activity.
Also consider the capabilities of your computer or TV to be sure your
hardware can support the selected resolution.
Video Resolution
Best Use
1440p
Recommended for body-mounted shots. Aspect
ratio of 4:3 captures a larger vertical viewing
area, compared to 1080p. High frame rates yield
the smoothest, most immersive results for high-
action capture. Great for sharing to social media.
1080p
Great for all shots and for sharing to social media.
High resolution and frame rate yield stunning
results.
Frames per Second (FPS)
Frames per second (FPS) refers to the number of video frames that are
captured in each second.
When selecting a resolution and FPS, consider the activity that you want
to capture. Higher resolutions result in greater detail and clarity, but are
generally available at lower FPS values. Lower resolutions result in less
detail and clarity, but support higher FPS values, which is an important
factor when capturing motion. Higher FPS values can also be used to create
slow-motion videos.
Aspect Ratio
Your HERO shoots video in two aspect ratios: 16:9 at 1080p and 4:3 at
1440p. Standard television and editing programs all use 16:9. Footage shot
in 4:3 is 33% taller, but must be cropped to 16:9 for playback on a TV.
(If footage is not cropped, it will appear with black bars on the sides of
the image.)
VIDEO MODE
Field of View (FOV)
The field of view (FOV) refers to how much of the scene (measured in
degrees) can be captured through the camera lens. Wide FOV captures
the largest amount of the scene, while Narrow FOV captures the least.
The FOV options that appear are based on the selected resolution and FPS.
FOV
Best Use
Wide
Large FOV that is good for action shots where
you want to capture as much as possible within
the frame. This FOV results in a fisheye effect,
especially around the edge of the scene. (You can
crop that out during editing, if needed.)
Medium
Mid-range field of view that has the effect of
zooming in on the centre of the shot.
Narrow
Smallest field of view. Good for capturing content
at a distance. Its most significant effect is that it
zooms in on the centre of the shot.
VIDEO MODE
1 NTSC and PAL refer to the video format, which depends on the region that you are in.
For more information, see Video Format (page 53).
For more information about resolution, FPS or FOV, see these topics:
Video Resolution (page 37)
Frames Per Second (FPS) (page 38)
Field of View (FOV) (page 39)
VIDEO MODE
ADVANCED SETTINGS
Video Stabilisation
This setting adjusts the footage to offset for motion during capture.
For Wide FOV, the image is cropped 10%. The result is smoother footage,
especially in activities with relatively small but fast motion including cycling,
motorcycling and handheld use. The options for this setting are On (default)
and Off. To access this advanced setting, see Navigating with the Touch
Display (page 17).
PRO TIP: The narrower the FOV, the greater the effect of Video
Stabilisation.
Auto Low Light
Auto Low Light allows you to shoot in low-light environments or when
quickly transitioning in and out of low-light conditions. If you’re shooting
at 60 fps, the camera will automatically adjust to 30 fps when possible to
achieve the optimal exposure and best results.
The options for this setting are On (default) and Off.
When Auto Low Light and Video Stabilisation are both on and Auto Low
Light activates because of dark lighting conditions, Video Stabilisation is
temporarily turned off to deliver optimal image quality in the dark scene.
To access this advanced setting, see Navigating with the Touch Display
(page 17).
VIDEO MODE
HERO captures either single or continuous photos at 10 MP. For continuous
photos, hold down the Shutter button to capture 4 photos/second for up
to 30 photos.
The default FOV for Photo is Wide, with all advanced settings turned off.
SETTINGS
Field of View
Your camera includes three FOV options for photos. All photos are captured
at 10 MP.
FOV
Description
Wide
Largest field of view. Good for action shots to
capture as much as possible within the frame.
This FOV results in a fisheye effect, especially
around the edge of the scene. (You can crop
that out during editing, if needed.)
Medium
Mid-range field of view. Has the effect of
zooming in on the centre of the shot.
Narrow
Smallest field of view with reduced fisheye
distortion. Good for capturing content at a
distance. Its most significant effect is that it
zooms in on the centre of the shot.
PHOTO MODE
ADVANCED SETTINGS
Wide Dynamic Range
Wide Dynamic Range (WDR) retains a greater level of detail in the dark and
bright areas of an image. The result is a photo that is properly exposed for
both of these extremes. This setting is especially useful for scenes that are
backlit or that have large bright regions and a dark foreground.
WDR is available only for the Photo capture mode. The options for this
setting are Off (default) and On. To access this advanced setting, see
Navigating with the Touch Display (page 17).
PHOTO MODE
Burst captures 10 photos at 10 MP in 1 second. It’s perfect for capturing
fast-moving activities. The default FOV is Wide.
SETTINGS
Field of View
Your camera includes three FOV options for Burst. All burst photos are
captured at 10 MP.
FOV
Description
Wide
Largest field of view. Good for action shots to
capture as much as possible within the frame.
This FOV results in a fisheye effect, especially
around the edge of the scene. (You can crop that
out during editing, if needed.)
Medium
Mid-range field of view. Has the effect of
zooming in on the centre of the shot.
Narrow
Smallest field of view with reduced fisheye
distortion. Good for capturing content at a
distance. Its most significant effect is that it
zooms in on the centre of the shot.
BURST MODE
TIME LAPSE VIDEO
Time Lapse Video creates video from frames captured every 0.5 seconds.
This lets you capture a time lapse event and immediately view or share it as
a video. Time Lapse Video is captured in 1080p without audio.
TIME LAPSE PHOTO
Time Lapse Photo captures a series of photos at 0.5-second intervals. Use
this mode to capture photos of any activity, then choose the best ones later.
You can also capture photos over a long time frame, then convert them into
a video using Quik for desktop.
TIME LAPSE MODES
TIME LAPSE MODES
SETTINGS
Field of View
Your camera includes three FOV options for time lapse video and photo.
Both capture frames at 0.5-second intervals.
FOV
Description
Wide
Largest field of view. Good for action shots to
capture as much as possible within the frame.
This FOV results in a fisheye effect, especially
around the edge of the scene. (You can crop
that out during editing, if needed.)
Medium
Mid-range field of view. Has the effect of
zooming in on the centre of the shot.
Narrow
Smallest field of view with reduced fisheye
distortion. Good for capturing content at a
distance. Its most significant effect is that it
zooms in on the centre of the shot.
ADVANCED CONTROLS
EXPOSURE CONTROL
By default, your camera uses the entire image to determine the appropriate
exposure level. However, Exposure Control lets you select an area that you
want the camera to prioritise when determining exposure. This setting is
particularly useful in shots where an important region might otherwise be
over- or underexposed.
When you change this setting, the touch display immediately shows you the
effect on your image. If you change modes, the camera returns to using the
entire scene to determine the correct level of exposure.
Using Exposure Control with Auto Exposure
With this option, the camera always bases exposure on the area of the
touch display that you select, regardless of what is in that area.
Suppose your camera is mounted on your dashboard. You might want to
select the upper part of the touch display so that the exposure is based on
the scene outside the vehicle and not on the dashboard itself (which might
cause the scene outside to be overexposed).
1. Press the touch display until a square outline shrinks to the middle
of the screen.
2. Drag the square to the area that you want to use to set the exposure
level. (You can also tap that area instead of dragging the square.)
3. Tap [
] in the lower right corner.
AUTO EXPOSURE
Using Exposure Control with Locked Exposure
With this option, the camera locks the exposure. That exposure level
remains until you cancel it.
For example, suppose you are snowboarding on a sunny day. By manually
setting the exposure level based on your subject’s jacket, the images that
you capture throughout the day are based on that jacket. This means they
are less likely to be underexposed compared to the bright snow.
1. Press the touch display until a square outline shrinks to the middle
of the screen.
2. Drag the square to the area that you want to use to set the exposure
level. (You can also tap that area instead of dragging the square.)
3. Tap Auto Exposure to change it to Locked Exposure.
4. Confirm that the exposure looks the way you want it to, and then tap
[
] in the lower right corner to lock the exposure.
LOCKED EXPOSURE
Cancelling Exposure Control
Exposure Control is automatically cancelled when you select a different
mode or restart the camera. You can also cancel this setting manually
(below). When you cancel the exposure setting that you had previously set,
the camera returns to using the entire scene to determine the correct level
of exposure.
1. Press the touch display until a square outline shrinks to the middle
of the screen.
2. Tap [
] in the lower left corner.
ADVANCED CONTROLS
CUSTOMISING YOUR GOPRO
From changing the beep volume to turning off the status lights, you can set
up your camera to work the way that you want.
CHANGING PREFERENCES
1. Swipe down, then tap Preferences.
2. Tap a setting, then tap a new option.
3. To exit, swipe down.
DATE AND TIME
The date and time are automatically updated when you connect your camera
to the Capture app or Quik for desktop. However, you can manually change
these settings, if needed.
Note: If the battery is removed from the camera for an extended period of time, you
must reset the date and time (automatically or manually).
BEEP VOLUME
Sets the volume of your GoPro’s alerts. The options are High (default),
Med, Low and Off.
LED
Sets which status lights blink. The options are All On (default), All Off
and Front Off.
PRO TIP: Turn the front status light off if you are capturing in an area with
windows or mirrors that might cause reflection in the shot.
CUSTOMISING YOUR GOPRO
DEFAULT MODE
Sets the capture mode that your GoPro defaults to when powering on.
The options are Video (default), Time Lapse Video, Photo, Burst and
Time Lapse Photo.
Note: This setting does not affect QuikCapture.
AUTO OFF
Powers off your GoPro after a period of inactivity to save battery life.
The options are 5 minutes, 15 minutes (default), 30 minutes and Never.
Note: Voice Control is not available when the camera is off. When using Voice Control,
consider selecting a higher time period (or Never) for Auto Off.
SCREENSAVER
Turns off the touch display after a period of inactivity to save battery life.
The options are 1 minute (default), 2 minutes, 3 minutes and Never.
To turn on the touch display again, tap anywhere on the screen. When the
touch display turns off, you can still use the camera buttons and
Voice Control.
BRIGHTNESS
Adjusts the brightness level of the touch display. This can be set between
10% and 100% (default).
This setting determines the orientation of your video or photos to help you
prevent upside-down footage.
Setting
Description
Auto
(Auto Image Rotation) Camera automatically
selects Up or Down, based on the orientation
of the camera when recording begins. Ensures
that your resulting image is always the right
way up.
Up (default)
Camera is set to always capture in right-side
up orientation.
Down
Camera is set to always capture in upside-
down orientation.
LANGUAGE
Sets the language that appears on the camera.
CUSTOMISING YOUR GOPRO
VIDEO FORMAT
Sets the regional frame rates that your camera uses for recording and
playing back video on a TV/HDTV. Selecting the appropriate option for your
region helps prevent flicker when capturing video indoors.
Setting
Description
NTSC
Select this option to play back your
video on an NTSC TV (most televisions
in North America)
PAL
Select this option to play back your video
on a PAL TV (most televisions outside
North America)
CUSTOMISING YOUR GOPRO
The Temperature icon appears on the camera status screen
when the camera becomes too hot and needs to cool
down. Simply let it sit and cool before attempting to use it
again. Your camera was designed to identify conditions of
overheating and will shut down when needed.
FILE REPAIR ICON
If recording was stopped abruptly and the video file was
not properly saved, the file might become corrupted. If this
happens, the camera displays the File Repair icon while it
tries to repair the file. When this process is finished, you will
receive a message stating whether the repair was successful
or not. Press any button to continue using the camera.
MICROSD CARD MESSAGES
NO SD
No card present. The camera requires a microSD,
microSDHC or microSDXC card (sold separately)
to capture videos and photos.
FULL
The card is full. Delete some files or insert a
different card.
SD ERR
The camera is unable to read the card formatting.
Reformat the card in the camera.
IMPORTANT MESSAGES
RESETTING YOUR CAMERA
RESETTING THE CONNECTIONS
This option clears your connections list and resets the camera’s password.
If you reset the connections, you must reconnect any desired devices to
your GoPro.
1. From the main screen, swipe down.
2. Tap Connect > Reset Connections, and then tap Reset.
RESETTING ALL SETTINGS TO THE DEFAULTS
This option resets all of your camera settings to the defaults, except Date,
Time, and your camera’s username and password.
1. From the main screen, swipe down.
2. Tap Preferences > Camera Defaults, then tap Reset.
RESTARTING YOUR GOPRO
If your camera is not responding, press and hold the Mode button [
]
for eight seconds to shut down the camera and then restart it. All settings
are retained.
RESTORING FACTORY SETTINGS
Follow the steps below to reset all settings and the camera’s password, and
unregister the camera from your GoPro Plus account. This option is useful if
you are reselling your camera and want to reset it to its original state.
1. From the main screen, swipe down.
2. Tap Preferences > Factory Reset, then tap Reset.
Restoring factory settings does not erase all content from your microSD
card. To clear your microSD card, see Reformatting Your microSD Card
(page 8).
The Frame provides additional protection for your camera if you drop it,
so you might want to keep it in The Frame during certain activities, even if
the camera is not mounted.
HERO is waterproof to 10 m with the doors closed – no additional housing
is needed when using the camera in or around water.
NOTICE: The Frame does not provide additional waterproof protection.
PRO TIP: During water activities, use a camera tether for added security
and use a Floaty to keep your camera afloat (both sold separately). For more
information, visit gopro.com.
MOUNTING
1. The Frame
2. Mounting Buckle
3. Thumb Screw
4. Curved + Flat Adhesive Mounts
4
1
2
3
MOUNTING
ATTACHING YOUR CAMERA TO MOUNTS
To attach your camera to a mount, you need The Frame and a mounting
buckle and/or thumb screw, depending on the mount you are using.
1. Secure the camera in The Frame:
a. Open the latch.
b. Slide the camera into The Frame. The bottom front of The Frame
has a raised edge. Make sure that the front of the camera sits
flush against it.
c. Close the door.
d. Lock the latch.
2. Attach The Frame to the mounting buckle.
Follow the Mounting Guidelines (page 59) to attach an adhesive mount
to a surface.
3. Attach the mounting buckle to the mount:
a. Flip up the mounting buckle plug.
b. Slide the buckle into the mount until it clicks into place.
c. Press down on the plug so that it sits flush with the buckle.
PRO TIP: If you mount your HERO upside down, the camera automatically
changes the orientation of your image to be the right way up. For more
information, see Auto-Rotation (page 52).
MOUNTING
MOUNTING GUIDELINES
Follow these guidelines when attaching adhesive mounts to curved and
flat surfaces of helmets, vehicles and gear:
• Attach the adhesive mounts at least 24 hours before use.
• Adhesive mounts must be mounted only on smooth surfaces. Porous
or textured surfaces do not enable a proper bond. When applying
the mount, firmly press it into place and ensure full contact over the
entire surface.
• Apply adhesive mounts only to clean, dry surfaces. Wax, oil, dirt or
other debris reduce adhesion, which can result in a weak bond and the
risk of losing the camera should the connection fail.
• Attach adhesive mounts in room temperature conditions. Adhesives
do not bond properly if applied in cold or damp environments to cold
or damp surfaces.
• Check local and national regulations and laws to ensure that attaching
a camera to equipment (such as hunting equipment) is permitted.
Always comply with regulations that restrict the use of consumer
electronics or cameras.
• During water activities, use a camera tether and Floaty (both sold
separately) for added security and to keep your camera afloat.
WARNING: To avoid injury, do not use a tether when mounting
the camera on a helmet. Do not mount the camera directly on
skis or snowboards.
For more information about mounts, visit gopro.com.
WARNING: If using your camera with a GoPro mount or strap
intended for use with a helmet, always select a helmet that
meets the applicable safety standard.
Choose the right helmet for your particular sport or activity
and make sure that it is the right fit and size for you. Inspect
your helmet to ensure that it is in good condition, and follow
the helmet manufacturer’s instructions on safe helmet use.
Any helmet that has sustained a major impact should
be replaced. No helmet can protect against injury in
every accident.
In some situations, such as charging the camera within The Frame or
connecting HDMI accessories, you must remove the side door to access
the ports.
WARNING: Remove the side door only when you are using the
camera in a dry, dust-free environment. When the door is open
or removed, the camera is not waterproof. Never operate the
camera with the battery door open.
REMOVING THE SIDE DOOR
1. Hold down the Latch Release button and slide the door open.
2. Pull the door off the camera.
REMOVING THE SIDE DOOR
REMOVING THE SIDE DOOR
REATTACHING THE SIDE DOOR
1. Hold down the Latch Release button and extend the tab on the door.
2. Press the tab onto the small silver bar.
Follow these guidelines to get the best performance from your camera:
• The camera is waterproof to 10 m – no housing needed. Ensure that
the doors are closed before using the camera in or around water, dirt
or sand.
• Before closing the doors, make sure that the seals are free of debris. If
needed, clean with a cloth.
• Before opening the doors, make sure that the camera is free of water
or debris. If needed, rinse the camera with fresh water and dry it with
a cloth.
• If sand or debris hardens around the doors, soak the camera in warm
tap water for 15 minutes and then rinse thoroughly to remove the debris
before opening the doors.
• In wet environments, dry the touch display with a soft cloth so that it
registers your touch.
• For best audio performance, shake the camera or blow on the mic
to remove water and debris from the microphone holes. To prevent
damage to the internal waterproof membranes, do not use compressed
air to blow into the mic holes.
• After every use in salt water, rinse the camera with fresh water and dry
with a soft cloth.
• To clean the lens, wipe it with a soft, lint-free cloth. If debris becomes
lodged between the lens and the trim ring, flush it out with water or air.
Do not insert foreign objects around the lens.
MAINTENANCE
MAXIMISING BATTERY LIFE
A message appears on the touch display if the battery drops below 10%.
If the battery reaches 0% while recording, the camera saves the file and
powers off.
To maximise battery life, follow these guidelines when possible:
• Turn off Wireless Connections
• Capture video at lower frame rates and resolutions
• Turn off Protune
• Use the following settings:
• QuikCapture (page 20)
• Screensaver (page 51)
• Brightness (page 51)
RECORDING WHILE CHARGING
Using the USB-C cable that came with your camera, you can capture video
and photos while the camera is plugged in to a USB charging adaptor, the
GoPro Supercharger, another GoPro charger or the GoPro Portable Power
Pack. Although the battery does not charge during recording, you can
use one of the above methods to power the camera and obtain extended
recording time. When you stop recording, charging resumes. (You cannot
record while charging the camera through a computer.)
Note: Because the side door is open, the camera is not waterproof during charging.
WARNING: Using a wall charger other than a GoPro charging
device can damage the GoPro camera battery and could
result in fire or leakage. With the exception of the GoPro
Supercharger (sold separately), only use chargers marked:
Output 5 V 1 A. If you do not know the voltage and current
of your charger, use the USB cable included to charge the
camera from your computer.
BATTERY INFORMATION
BATTERY STORAGE AND HANDLING
The camera contains sensitive components, including the battery. Avoid
exposing your camera to very cold or very hot temperatures. Low or high
temperature conditions may temporarily shorten the battery life or cause
the camera to temporarily stop working properly. Avoid dramatic changes in
temperature or humidity when using the camera, as condensation may form
on or within the camera.
Do not dry the camera or battery with an external heat source, such as a
microwave oven or hair dryer. Damage to the camera or battery caused by
contact with liquid inside the camera is not covered under the warranty.
Do not store your battery with metal objects, such as coins, keys or
necklaces. If the battery terminals come into contact with metal objects, this
may cause a fire.
Do not make any unauthorised alterations to the camera. Doing so may
compromise safety, regulatory compliance and performance, and may void
the warranty.
WARNING: Do not drop, disassemble, open, crush, bend,
deform, puncture, shred, microwave, incinerate or paint the
camera or battery. Do not insert foreign objects into the
battery opening on the camera. Do not use the camera or
battery if it has been damaged – for example, if cracked,
punctured or water-damaged. Disassembling or puncturing
the battery can cause an explosion or fire.
BATTERY DISPOSAL
Most rechargeable lithium-ion batteries are classified as non-hazardous
waste and are safe for disposal as normal household waste. Many localities
have laws in place requiring batteries to be recycled. Check your local laws
to make sure that you can dispose of rechargeable batteries in your regular
refuse. To safely dispose of lithium-ion batteries, protect the terminals from
exposure to other metal by using packing, masking or electrical tape to
reduce the risk of them causing a fire while being transported.
Lithium-ion batteries, however, do contain recyclable materials and are
accepted for recycling by the US Rechargeable Battery Recycling
Corporation’s (RBRC) Battery Recycling Program. We encourage you to visit
Call2Recycle at call2recycle.org or call 1-800-BATTERY in North America, or
search for local programmes to find a convenient recycling location.
Never dispose of a battery in a fire because it may explode.
WARNING: Only use manufacturer-recommended
replacement batteries for your camera.
TROUBLESHOOTING
MY GOPRO WON’T POWER ON
Make sure your GoPro is charged. To charge your camera, use the USB-C
cable included and a computer. You can also use a GoPro Supercharger or
USB-compatible Wall Charger or In-Car Charger (all sold separately), or any
charging device marked with output 5 V 1 A. (Supercharger’s output is
5 V 2 A.)
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON
See Restarting Your GoPro (page 55).
PLAYBACK ON MY COMPUTER IS CHOPPY
Choppy playback is typically not a problem with the file. If your footage
skips, one of these situations is likely to be the cause:
• Using an incompatible video player. Not all video players support the
H.264 codec. For best results, download the latest version of Quik for
desktop for free at gopro.com/apps.
• The computer does not meet the minimum requirements for HD
playback. The higher the resolution and frame rate of your video, the
harder the computer has to work to play it back. Make sure that your
computer meets the minimum requirements for the playback software.
If your computer does not meet the minimum requirements, record
at 1080p60 with Protune off, and make sure that all other programs
on your computer are closed. If that resolution does not improve the
playback, try 720p30.
I FORGOT MY CAMERA’S USERNAME OR PASSWORD
Swipe down, then tap Connect > Name & Password.
I DON’T KNOW WHAT SOFTWARE VERSION I HAVE
From the main screen, swipe down. Then tap Preferences > About This
GoPro. The Version Number displays the software version that you
are running.
I CAN’T FIND MY CAMERA’S SERIAL NUMBER
The camera’s serial number is listed in several places:
• In Preferences > About This GoPro
• On the inside of the battery bay (remove the battery to see it)
• On your camera’s microSD card (in the version.txt file in the
MSC folder)
For more answers to commonly asked questions, see gopro.com/help.
CUSTOMER SUPPORT
TRADEMARKS
REGULATORY INFORMATION
To see the complete list of country certifications, refer to the Important
Product + Safety Instructions included with your camera or visit
gopro.com/help.
GoPro and HERO are trademarks or registered trademarks of GoPro, Inc.
in the U.S. and internationally. Other names and marks are the property of
their respective owners.
GoPro is dedicated to providing the best possible service.
To reach GoPro Customer Support, visit gopro.com/help.
130-26410-000 REVA