Asus ACM6000EB Operation & User’s Manual

Product Name: Cable Modem Manual Revision: 1.00 E1009 Release Date: April 2002 Copyright Information No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of the manufacturer. THE MANUFACTURER PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL THE MANUFACTURER, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF THE MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by the manufacturer; or (2) the serial number of the product is defaced or missing. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY THE MANUFACTURER. THE MANUFACTURER ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Copyright © 2002 THE MANUFACTURER. All Rights Reserved.

Federal Communications Commission Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to con- nect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. Reprinted from the Code of Federal Regulations #47, part 15.193, 1993. Washington DC: Office of the Federal Register, National Archives and Records Administration, U.S. Government Printing Office. UL This product meets all safety requirements per UL-1950 standard. CE This certificate of conformity is based on an evaluation of the cable modem that is in compliance with the Low Voltage Directive 73/23/EEC and the Amendment Directive 93/68/EEC. Safety Statements

Contents Chapter 1 - Overview ............................................................................... 5 Features.................................................................................................. 5 Package Contents .................................................................................. 5 System Requirements ............................................................................ 6 Installing a Network Card ....................................................................... 6 Preparations ........................................................................................ 6 Checking if TCP/IP is already installed ............................................... 7 Adding TCP/IP in Network properties.................................................. 7 Changing TCP/IP Settings .................................................................. 7 Chapter 2 - Installing the Cable Modem ................................................. 8 Powering Up ........................................................................................... 9 Multiple Client Configuration ................................................................... 9 Windows ME ......................................................................................... 10 Windows 2000 ...................................................................................... 12 Windows XP ......................................................................................... 14 Chapter 3 - Using the Cable Modem..................................................... 15 Front Panel ........................................................................................... 15 Rear Panel ............................................................................................ 16

Chapter 1 - Introduction Chapter 1 Chapter 1 - Overview Thank you for purchasing this cable modem. This cable modem delivers the highest performance in data over cable technology. Ideal for home and small business users, this easy-to-use communication device offers reliable connectivity as well as remarkable data transfer rates. Once the cable modem is powered up, you are online to enjoy real-time 3D animation, video conferencing, and perform other data intensive operations. Features • Compliant to MCNS DOCSIS or Euro DOCSIS standards • Support network management protocol • Plug and Play operation for easy setup and operation • Diagnosis through front panel LEDs • Software upgradeable if initiated by your cable company • Low power consumption • Stylish, compact design Package Contents (1) Cable Modem (1) CAT.5 Ethernet cable (RJ-45) (1) DC Power adapter (1) User’s Manual (1) USB Driver Diskette (USB model only) (1) USB Cable (optional on USB model)

Chapter 1 - Introduction Chapter 1 1. Install the network card on your motherboard. 2. Power up your PC and follow the Add New Hardware Wizard’s instructions to install the driver. When asked to restart your computer at the end of the installation, click Yes. 3. After restarting the system, right- click My Computer on the desktop, select Properties, click the Device Manager tab, and then double-click Network adapters to confirm that the Ethernet driver is properly installed. System Requirements Before connecting the cable modem to your PC, make sure your system is equipped with a LAN controller and supports the TCP/IP protocol. Installing a Network Card Preparations If your system does not have an embedded LAN controller, you must install a network interface card as instructed below (assuming that you are using an Ethernet card under the operating system of Windows 98):

Chapter 1 - Introduction Chapter 1 1. Click the Start button on the desktop. In the Settings menu, select Control Panel . Double-click the Network icon . Checking if TCP/IP is already installed 2. In the list of installed network components try to find the TCP/ IP protocol. It may be followed by the name of the Ethernet controller. If you cannot locate anything that begins with TCP/IP, install it as described below. Adding TCP/IP in Network properties 3. Select Microsoft from the manufacturers. In the list of network protocols browse to TCP/IP and then double-click it. Changing TCP/IP Settings After the TCP/IP protocol is installed, restart your computer and consult the installation guide provided by your cable operator to complete TCP/IP configurations. 1. Click Add. 2. Double-click Protocol.

Chapter 2 Chapter 2 - Installation Chapter 2 - Installing the Cable Modem Take the following steps to accomplish the installation procedure: 1. Connect the cable TV coaxial cable to the input connector of a signal splitter. 2. Connect a coaxial cable from one of the output connectors on the splitter to the input connector of your TV set. 3. Use another coaxial cable to connect the other output connector on the splitter and the RF connector on the rear panel of the cable modem. 4. Connect the LAN cable from the LAN port on your computer to the LAN port on the rear panel of the cable modem. 5. Connect the DC power adapter to the POWER input jack on the rear panel of the cable modem. Plug in the DC power adapter to an electrical outlet. NOTE: If you are not using a television on the cable line, you may skip steps 1 to 3 and connect the cable TV coaxial cable directly to the CABLE connector on the rear panel of the cable modem. Splitter Cable Modem Cable Service Connections Cable Modem Computer TV To Cable Network 2-Way Splitter

Chapter 2 Chapter 2 - Installation Powering Up When all connections have been properly made and the power is ON, the cable modem will automatically start the self-test and search for the active cable channel provided by your cable operator. Now you are all set and ready to surf the Internet at a marvelous speed! Multiple Client Configuration The cable modem supports up to 15 pieces of consumer premises equipment. If you can obtain multiple IP addresses from your cable operator, you can hook up as many computers to the cable modem as the number of the IP addresses, using a hub in-between (as shown below). Each connected client PC will then be assigned one dynamic IP address by the cable operator. Cable Modem Cable Modem Ethernet Hub Client Client Client To Splitter or Cable Network Multiple Client Configuration Diagram

Chapter 2 Chapter 2 - Installation Windows ME Installing the Driver 1. Turn ON the cable modem your computer. 2. If you have not connected the cable modem to your computer using the USB cable, do so now. 3. Windows will detect that a new hardware has been added and will start the Add New Hardware Wizard. 4. Insert the cable modem driver disk into your computer. 5. Click Next. (Automatic search...) 9. The Wizard searches for the driver and finds the correct device driver. Click Next. 11. After the initial setup files are copied, the wizard indicates it has completed he driver installation. Click Finish. 13. A dialog box prompts you to restart your computer. Click Yes. If you would like to use the USB interface, connect the USB cable modem to your computer using the USB cable and install the driver as shown here.

Chapter 2 Chapter 2 - Installation Windows ME Verifying the Driver 1. Right-click “My Network Places” icon on the desktop. 2. You should see “USB Cable Modem ” Deleting the Driver - Network (Either the Network or System will work.) 1. Right-click “My Network Places” icon on the desktop. 2. Select the device and click the remove button. Deleting the Driver - System (Either the Network or System will work.) 1. Right-click “My Computer” icon on the desktop and select Device Manager. 2. Select the device and click the remove button.

Chapter 2 Chapter 2 - Installation Windows 2000 Installing the Driver 1. Turn ON the cable modem and your computer. 2. If you have not connected the cable modem to your computer using the USB cable, do so now. 3. Windows will detect that a new hardware has been added and will start the Add New Hardware Wizard. 4. Insert the cable modem driver disk into your computer. 5. Click Next. (Search for a...) 6. Select “Floppy disk drives” and click Next. 7. Click next when “usbcm.inf” is found. 8. When “Digital Signature Not Found” is displayed, click Yes to continue. 9. When installation is complete, click Finish to close the wizard.

Chapter 2 Chapter 2 - Installation Windows 2000 Verifying the Driver 1. Right-click “My Network Places” icon on the desktop. 2. You should see “USB Cable Modem” Deleting the Driver - System 1. Right-click “My Computer” icon on the desktop and select Hardware. 2. Click Device Manager button 3. Select the device and click the remove button.

Chapter 2 Chapter 2 - Installation When you connect the USB Cable Modem, a “Found New Hardware Wizard” will appear. Click Next to continue. Use “Search for the best...” and check “Include this location...”. Enter the path to the USB Cable Modem driver and click Next to continue. You will be notified when the software for the USB Cable Modem has finished installation. Verifying the Driver To verify the driver installation, find “USB Cable Modem” under “Network adapters”. Device Manager is accessible through Start | My Computer | View system information. Windows XP Installing the Driver

Chapter 3 Chapter 3 - Using the Cable Modem Chapter 3 - Using the Cable Modem Front Panel POWER STATUS TEST CABLE PC 1 2 3 4 5a Non-USB Model POWER STATUS USB CABLE ETHERNET (LAN) USB Model 4 5b 1 2 3 LED Indicator State Description 1. Power ON Modem is powered ON OFF Modem is powered OFF 2. Status ON Modem successfully registered on cable operator’s network Flashing Modem is registering on cable operator’s network OFF (While Cable Link LED flash) searching for downstream channel 3. Cable ON Normal operation Flashing (While Status LED is ON) data streaming down Flashing (While Status LED is OFF) searching for downstream channel OFF –– 4. PC/LAN ON LAN (cable modem) and PC connection successful ETHERNET Flashing Data transmitting between LAN (cable modem) and PC OFF No connection between LAN (cable modem) and PC 5a. Test ON Error (Try reset cable modem, contact customer support) OFF Normal operation 5b. USB ON USB (cable modem) and PC connection successful Flashing Data transmitting between USB (cable modem) and PC OFF No connection between USB (cable modem) and PC

Chapter 3 Chapter 3 - Using the Cable Modem POWER RESET CABLE CONSOLE LAN 1 2 3 4 6 5 POWER Reset CABLE LAN USB USB OFF ON 1 2 4 6 5 7 1. POWER The provided power adapter converts DC power to DC power for use with this jack. Power supplied through this jack will supply power to the cable modem. 2. CABLE The connector may be located right next to the power input jack or the serial port. The F-Type female connector allows cable data communication between the cable modem and the cable service provider through a coaxial cable. 3. CONSOLE (on selected models) The 9-pin D-sub serial port supports the RS-232 terminal interface for advanced cable modem management. 4. RESET (on selected models) The reset button, when pressed, resets the cable modem without the need to unplug the power cord. 5. USB (USB model) The optional USB port allows the modem to be connected to your computer through the USB interface. 6. LAN The LAN port supports 10Base-T or 100Base-TX networks. This port allows your PC or Ethernet hub to be connected to the cable modem through a CAT.5 twisted pair LAN cable. 7. Power Switch (on selected models) Rear Panel