SMA NA-BOX 12 Operating Manual

2 NA-BOX-12-3-20-BE-en-11 Operating Manual Legal Provisions The information contained in this document is the property of SMA Solar Technology AG. Publishing its content, either partially or in full, requires the written permission of SMA Solar Technology AG. Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission. SMA Warranty You can download the current warranty conditions from the Internet at www.SMA-Solar.com. Trademarks All trademarks are recognized, even if not explicitly identified as such. A lack of identification does not mean that a product or symbol is not trademarked. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of these marks by SMA Solar Technology AG is under license. Modbus® is a registered trademark of Schneider Electric and is licensed by the Modbus Organization, Inc. QR Code is a registered trademark of DENSO WAVE INCORPORATED. Phillips® and Pozidriv® are registered trademarks of Phillips Screw Company. Torx® is a registered trademark of Acument Global Technologies, Inc. SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany Tel. +49 561 9522-0 Fax +49 561 9522-100 www.SMA.de E-mail: [email protected] © 2004 to 2015 SMA Solar Technology AG. All rights reserved.

Table of Contents Operating Manual NA-BOX-12-3-20-BE-en-11 3 Table of Contents 1 NA-BoxInformation on this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.1 Validity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.2 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.3 Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.4 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.5 Typographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.6 Nomenclature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.1 Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.2 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3 Scope of Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 4 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 4.1 NA-Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 4.2 Type Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 5 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.1 Storing the NA-Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.2 Requirements for Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.3 Preparing the Mounting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 5.4 Transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 5.4.1 Transport Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 5.4.2 Transporting and Mounting the NA-Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 6 Electrical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 6.1 Overview of the Connection Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 6.1.1 Components and Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 6.1.2 Enclosure Openings in the Floor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 6.2 Connecting the Multicluster-Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 6.3 Connecting the Utility Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 6.4 Connecting the Control Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 6.5 Mounting the Kick Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 7 Preparing the Multicluster System for Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 8 Disconnecting the NA-Box and Multicluster System from Voltage Sources . . . . . . . . . . . . . . . 22 9 Periodic Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 9.1 Removing the Protective Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 9.2 Mounting the Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 9.3 Inserting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 9.4 Connection to Spring-Cage Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 9.4.1 Connecting Power Cables to Spring-Cage Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 9.4.2 Connecting Control Cables to Spring-Cage Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

SMA Solar Technology AG 4 NA-BOX-12-3-20-BE-en-11 Operating Manual 10 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 10.1 Testing the Residual-Current Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 10.2 Testing the Surge Arrester . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 10.3 Testing the Tie Switch Tripping Function Every 6 Months. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 10.4 Maintenance Work Every 12 Months . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 11 Decommissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 11.1 Disassembling the NA-Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 11.2 Disposing of the NA-Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 12 Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 13 Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

1  Information on this Document Operating Manual NA-BOX-12-3-20-BE-en-11 5 1 Information on this Document 1.1 Validity This document is valid for the device type "NA-BOX-12.3-20" (NA-Box 12). 1.2 Target Group The activities described in this document must be performed by qualified persons only. Qualified persons must have the following skills: • Training in how to deal with the dangers and risks associated with installing and operating electrical devices and batteries • Training in the installation and commissioning of electrical devices • Knowledge of and adherence to the local standards and directives • Knowledge of and compliance with this document and all safety information 1.3 Additional Information Links to additional information can be found at www.SMA-Solar.com: 1.4 Symbols Document title and content Document type MULTICLUSTER-BOX 12 Installation – circuitry overview MULTICLUSTER-BOX 12 Operating manual Symbol Explanation '$1*(5 Indicates a hazardous situation that, if not avoided, will result in death or serious injury :$51,1* Indicates a hazardous situation that, if not avoided, can result in death or serious injury &$87,21 Indicates a hazardous situation that, if not avoided, can result in minor or moderate injury /05*$& Indicates a situation that, if not avoided, can result in property damage Information that is important for a specific topic or goal, but is not safety-relevant ෩ Indicates a requirement for meeting a specific goal ෪ Desired result ✖ A problem that might occur

SMA Solar Technology AG 6 NA-BOX-12-3-20-BE-en-11 Operating Manual 1.5 Typographies 1.6 Nomenclature Typography Application Example bold • Display messages • Parameters • Terminals • Slots • Elements to be selected or entered • Connect the line conductors to the spring-cage terminals L1, L2 and L3 on the MC BOX terminal. > • Links several elements to be selected – [Button/Key] • Button on the device to be selected or pressed • Press the [TEST] button on each residual-current device in the NA-Box. Complete designation Designation in this document Multicluster-Box 12 Multicluster-Box NA-Box 12 NA-Box

2  Safety Operating Manual NA-BOX-12-3-20-BE-en-11 7 2 Safety 2.1 Intended Use The NA-Box is an automatic transfer switch and enables the operation of an SMA multicluster system on a utility grid in accordance with the VDE-AR-N 4105 application regulations. In the event of a grid failure, the NA-Box disconnects the SMA multicluster system from the utility grid via a redundant tie switch. Figure 1: Circuitry principle of a multicluster system with the NA-Box If the NA-Box is used, the utility grid must be either a TN-S-, TN-C-S- or TT system. No additional grounding measures are required. Do not exceed the maximum AC connection power of the NA-Box. When using an NA-Box in Germany, the following additional connection conditions must be observed: • Maximum output power of the PV system: 100 kW • Maximum feed-in power into the utility grid: 100 kW Cables with copper conductors must be used for the installation. In terms of interference immunity, the product is suitable for EMC environment A* , and in terms of EMC emissions, it is suitable for EMC environment B*. BATFUSE SUNNY ISLAND NA-BOX Load contactor MULTICLUSTER BOX (Main AC distribution board) PV main distribution box (not included in the delivery) BATTERY Generator contactor GENERATOR LOAD PV MODULES PV INVERTERS UTILITY GRID

8 NA-BOX-12-3-20-BE-en-11 Operating Manual The NA-Box may only be commissioned in conjunction with the Multicluster-Box. The NA-Box is designed for use at altitudes of up to 2000 m above Mean Sea Level. If you would like to use the NA-Box at altitudes above 2000 m, contact Service (see Section 13, page 37). The NA-Box is suitable for indoor use. The product may only be operated at temperatures between −20°C and +50°C. All work on the product must only be performed using appropriate tools and in compliance with the ESD protection regulations. Suitable personal protective equipment must be worn by all persons working on or with the product. Use this product only in accordance with the information provided in the enclosed documentation and with the locally applicable standards and directives. Any other application may cause personal injury or property damage. Alterations to the product, e.g. modifications or conversions, are only permitted with the express written permission of SMA Solar Technology AG. Unauthorized alterations will void guarantee and warranty claims and will usually void the operation license. SMA Solar Technology AG shall not be held liable for any damage caused by such alterations. Any use of the product other than that described in the Intended Use section does not qualify as the intended use. The enclosed documentation is an integral part of this product. Keep the documentation in a convenient place for future reference and observe all instructions contained therein. The type label must remain permanently attached to the product. 2.2 Safety Information This section contains safety information that must be observed at all times during work on or with the product. To prevent personal injury and property damage and to ensure long-term operation of the product, read this Section carefully and observe all safety information at all times. * In accordance with IEC 61439-1:2011 '$1*(5 Danger to life due to electric shock High voltages are present in the NA-Box. Touching live components results in death or serious injury due to electric shock. • Disconnect the NA-Box and multicluster system from voltage sources before carrying out any work on the NA-Box (see Section 8, page 22). • Only operate the NA-Box with its protective cover in place. • Work on the NA-Box may only be performed by qualified persons. • Do not touch any live components in the NA-Box or any other components in the multicluster system. &$87,21 Injury to persons or property damage due to unauthorized access Unauthorized access or incorrect settings on the grid and PV system protection device in the NA-Box can cause grid failures, yield losses, damage to the multicluster system or the NA-Box and injuries to persons. Furthermore, the operating licence may also be revoked. • Prior to commissioning the NA-Box, secure the grid and PV system protection device against unauthorized access. The password protection must be activated on the grid and PV system protection device (see grid and PV system protection device documentation). • Only operate the NA-Box when the grid and PV system protection device is secured against unauthorized access.

2  Safety Operating Manual NA-BOX-12-3-20-BE-en-11 9 &$87,21 Risk of injury if the NA-Box tips over The NA-Box is heavy and may tip over if not properly fastened to the support surface. This can result in injuries due to crushing. • Upon installation, attach the NA-Box to the support surface. &$87,21 Risk of burns due to hot components Components and terminals inside the NA-Box can become hot during operation. Touching hot components can cause burns. • Only operate the NA-Box with its protective cover in place. • Prior to removing the protective cover, let the NA-Box cool down. Effects of an emergency disconnection Emergency disconnection of the Sunny Island triggers the uncontrolled shutdown of the system, resulting in any unsaved data being lost. • Only use the emergency disconnection to avoid danger or consequential damage. • In the event of an emergency disconnection, always check whether any fuse elements in the NA-Box, such as circuit breakers, have tripped. If any fuse elements have tripped, reactivate these fuse elements.

SMA Solar Technology AG 10 NA-BOX-12-3-20-BE-en-11 Operating Manual 3 Scope of Delivery Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. Figure 2: Components included in the scope of delivery Position Quantity Designation A 1 NA-Box B 10 Strain relief with counter-sleeve (22 mm to 28 mm) C 2 Fuse link 6 A, tripping characteristic: gG D 2 Fuse link 1 A, tripping characteristic: gG E 1 Operating manual and documentation for the grid and PV system protection device

4  Product Description Operating Manual NA-BOX-12-3-20-BE-en-11 11 4 Product Description 4.1 NA-Box The NA-Box is an automatic transfer switch and enables the operation of an SMA multicluster system on a utility grid in accordance with the VDE-AR-N 4105 application regulations. In the event of a grid failure, the NA-Box disconnects the SMA multicluster system from the utility grid via a redundant tie switch. Figure 3: NA-Box with cabinet door open Position Designation Explanation A Protective cover Prevents inadvertent contact with live components during operation and thus protects from electric shocks. The protective cover must always be in position when the NA-Box is in operation. B Fuse holder 6 A Receptacle for cylindrical thermal fuses (6 A, tripping characteristic gG). The thermal fuses protect the connected conductors from excessive heat build-up due to overload or short circuits. C Grid and PV system protection device External grid and PV system protection device which interrupts the connection between the power generation system and the electricity grid in the event of voltage- or frequency disturbances via the control of a redundant tie switch. The grid and PV system protection device monitors the utility grid voltage and frequency for disturbances. If the values fall below the lower limits or exceed the upper limits, the grid and PV system protection device disconnects the power generation system from the utility grid by opening the redundant tie switch. The NA-Box is fitted with the grid and PV system protection device manufactured by Bender GmbH & Co.KG. D Test button for the tie switch The tripping mechanism of the tie switch must be tested regularly for correct operation (see Section 10.1, page 28). E Fuse holder 1 A Receptacle for cylindrical thermal fuses (1 A, tripping characteristic gG). The thermal fuses protect the connected conductors from excessive heat build-up due to overload or short circuits.

SMA Solar Technology AG 12 NA-BOX-12-3-20-BE-en-11 Operating Manual Residual-current device Figure 4: Overview of the residual-current device F Residual-current device Protects against electric shock and is always used in addition to existing protective measures such as insulation or protective grounding. A summation current transformer in the residual-current device detects the electric currents in the conductors L1, L2, L3 and N. In the normal operating state, the sum of these currents is zero. Under fault conditions a differential current is formed which trips the residual-current device. The residual-current device then disconnects all poles of the loads. Position Designation Explanation A Test button The functionality of the residual-current device must be tested regularly (see Section 10.1, page 28). B Switch lever Top position: ON - residual-current device is switched on. Bottom position: OFF - residual-current device has tripped or is switched off. Position Designation Explanation

4  Product Description Operating Manual NA-BOX-12-3-20-BE-en-11 13 4.2 Type Label The type label clearly identifies the product. The type label is located on the right-hand side of the enclosure. You will find the following information on the type label: • Address of SMA Solar Technology AG • Device type (Type) • Serial number (Serial No.) • Article number (Art No.) • Device-specific characteristics You will require the information on the type label to use the product safely and when seeking customer support from Service. Symbols on the type label Symbol Explanation Danger to life due to high voltages The product operates at high voltages. All work on the product must be carried out by qualified persons only. Risk of burns due to hot surfaces The product can become hot during operation. Avoid contact during operation. Allow the product to cool down sufficiently before carrying out any work. Wear personal protective equipment such as safety gloves. Observe the documentation Observe all documentation supplied with the product. WEEE designation Do not dispose of the product together with the household waste but in accordance with the locally applicable disposal regulations for electronic waste. CE marking The product complies with the requirements of the applicable EU directives. Degree of protection The product is protected against interior dust deposits and splashing water from all angles.

14 NA-BOX-12-3-20-BE-en-11 Operating Manual 5 Installation 5.1 Storing the NA-Box • Store the NA-Box in a dry place at an ambient temperature of between −20°C and +50°C. 5.2 Requirements for Mounting Mounting location ෩A firm, even support surface, e.g., a concrete foundation, must be available for mounting. ෩The mounting location must be suitable for the weight and dimensions of the NA-Box (see Section 12 "Technical Data", page 34). ෩The mounting location must be clear and safely accessible at all times without the need for any auxiliary equipment. ෩The NA-Box must be mounted in a position that does not hinder access to the disconnection devices. ෩All local requirements concerning minimum passage widths and escape routes must be observed. ෩Climatic conditions must be met (see Section 12 "Technical Data", page 34). ෩The mounting location must be below 2000 m above MSL. If you would like to use the NA-Box at altitudes above 2000 m, contact the SMA Service Line (see Section 13, page 37). Minimum clearances Figure 5: Minimum clearances ෩There must be sufficient space at the mounting location to ensure compliance with the minimum clearances. ෩There must be a distance of at least 300 mm between the NA-Box and the Multicluster-Box. This will ensure adequate heat dissipation. Mounting position Figure 6: Permitted and prohibited mounting positions ෩The mounting location must be suitable to ensure compliance with the permitted mounting position.

5  Installation Operating Manual NA-BOX-12-3-20-BE-en-11 15 5.3 Preparing the Mounting Location Dimensions of the drill holes for securing the NA-Box: Figure 7: Exterior base measurements and dimensions of the drill holes Additionally required mounting material (not included in the scope of delivery): ෩4 suitable screw anchors for attaching the NA-Box Procedure: 1. On the support surface, mark the positions of the four drill holes for attaching the base. 2. Drill holes at the marked positions. 3. Insert the screw anchors. 5.4 Transport 5.4.1 Transport Options The NA-Box is delivered on a Euro pallet. You can use the following means of transport to lift the NA-Box off the Euro pallet: • Forklift • Crane with suitable crane fork :$51,1* Danger to life due to fire or explosion Despite careful construction, electronic devices can cause fires if they are not installed properly. Contact with flammable materials allows the fire to spread. This can result in death or serious injury. • Do not install the NA-Box on flammable construction materials. • Do not install the NA-Box in areas containing flammable substances or objects. • Do not install the NA-Box in potentially explosive areas.

16 NA-BOX-12-3-20-BE-en-11 Operating Manual 5.4.2 Transporting and Mounting the NA-Box Additionally required mounting material (not included in the scope of delivery): ෩4 suitable screws for attaching the NA-Box to the support surface Procedure: 1. Remove all fastening screws from the kick plates at the front and rear (TX 30). 2. Remove the kick plates. 3. Retain the kick plates and the fastening screws for later use. 4. Push the means of transport under the NA-Box and transport the NA-Box to the mounting location. :$51,1* Danger of crushing if the raised or suspended NA-Box tips over or falls The NA-Box can tip over or fall if it is lifted or transported carelessly or hastily. This can result in death or serious injury. • Always transport the NA-Box as close to the ground as possible. • Use a means of transportation that is suitable for the weight of the NA-Box of 103 kg. • Transport the NA-Box in an upright position. • Keep a safe distance from the NA-Box at all times during transport. • Be aware of the center of gravity of the NA-Box. The center of gravity of the NA-Box is approximately in the center of the cabinet and is marked on the packaging with the center of gravity symbol. /05*$& Damage to the NA-Box due to inappropriate transport Setting the NA-Box down on uneven surfaces can lead to the NA-Box buckling and the doors no longer closing properly. This can lead to moisture or dust penetrating the interior of the NA-Box. • Do not set the NA-Box down on unpaved, uneven surfaces. • Do not transport the NA-Box with the kick plates mounted. 5. &$87,21 Risk of injury if the NA-Box tips over The NA-Box is heavy and may tip over if not properly fastened to the support surface. This can result in injuries due to crushing. • Attach the NA-Box to the support surface using four suitable screws.

6  Electrical Connection Operating Manual NA-BOX-12-3-20-BE-en-11 17 6 Electrical Connection 6.1 Overview of the Connection Area 6.1.1 Components and Terminals Figure 8: Overview of the Connection Area Position Designation Explanation A Terminals X210, X211 with spring-cage terminals For connecting the Multicluster-Box control cables B Surge arrester The signal light on the surge arrester must be checked regularly (see Section 10.2, page 29). C Terminal X201:10 with spring-cage terminal N For connecting the Multicluster-Box neutral conductor D Terminals X201:7-9 with spring-cage terminals L1, L2 and L3 For connecting the Multicluster-Box line conductors E Terminal X201:6 with spring-cage terminal PE For connecting the Multicluster-Box grounding conductor F Terminal X201:5 with spring-cage terminal PE For connecting the utility grid grounding conductor G Terminal X201:4 with spring-cage terminal N For connecting the utility grid neutral conductor H Terminals X201:1-3 with spring-cage terminals L1, L2 and L3 For connecting the utility grid line conductors

SMA Solar Technology AG 18 NA-BOX-12-3-20-BE-en-11 Operating Manual 6.1.2 Enclosure Openings in the Floor Figure 9: Position of the enclosure openings 6.2 Connecting the Multicluster-Box Cable requirements: ෩Conductor material: copper ෩Conductor cross-section: 50 mm² to 150 mm² ෩The power cables must be ground-fault- and short-circuit protected. ෩The line conductors, neutral conductor and grounding conductor must have the same cross-section. ෩The AC conductors and DC conductors must always be routed in separate cables. Procedure: 1. Insert the power cables into the NA-Box (see Section 9.3, page 25). 2. Connect the grounding conductor to the spring-cage terminal PE at terminal X201:6 (see Section 9.4.1, page 26). 3. Connect the neutral conductor to the spring-cage terminal N at terminal X201:10. 4. Connect the line conductors to the spring-cage terminals L1, L2 and L3 at the terminals X201:7-9. 5. Ensure that a right-hand rotating magnetic field is present at the connection point of the Multicluster-Box. 6. Provide for strain relief of the power cables in the spring-cage terminal by attaching them to the appropriate cable support rail. Use the strain reliefs and counter-sleeves included in the scope of delivery for this. 6.3 Connecting the Utility Grid Cable requirements: ෩Conductor material: copper ෩The conductor cross-section must be selected according to the rated input power of the utility grid. ෩Conductor cross-section: 50 mm² to 150 mm² ෩The power cables must be ground-fault- and short-circuit protected. ෩The line conductors, neutral conductor and grounding conductor must have the same cross-section. ෩The AC conductors and DC conductors must always be routed in separate cables. Position Explanation A Enclosure openings for the control cables B Enclosure openings for the Multicluster-Box power cables C Enclosure openings for the utility grid power cables

6  Electrical Connection Operating Manual NA-BOX-12-3-20-BE-en-11 19 Procedure: 1. Insert the power cables into the NA-Box (see Section 9.3, page 25). 2. Connect the grounding conductor to the spring-cage terminal PE at terminal X201:5 (see Section 9.4.1, page 26). 3. Connect the neutral conductor to the spring-cage terminal N at terminal X201:4. 4. Connect the line conductors to the spring-cage terminals L1, L2 and L3 at the terminals X201:1-3. 5. Ensure that a right-hand rotating magnetic field is present at the grid-connection point. 6. Provide for strain relief of the power cables in the spring-cage terminal by attaching them to the appropriate cable support rail. Use the strain reliefs and counter-sleeves included in the scope of delivery for this. 6.4 Connecting the Control Cables Assignment of spring-cage terminals with the control cables: Figure 10: Overview of the spring-cage terminals in the NA-Box Cable requirements: ෩Conductor material: copper ෩Conductor cross-section: 1.5 mm² to 2.5 mm² ෩The AC conductors and DC conductors must always be routed in separate cables. Position Designation A Multicluster-Box grounding contactor interlock (DC) B NA-Box grid contactor feedback (DC) C NA-Box voltage measurement (AC) D Multicluster-Box generator contactor interlock (AC) E NA-Box AC contactor 2 interlock (AC) F NA-Box AC contactor 1 interlock (AC) Ground connection at terminals X210 and X211 If the control cable between the Multicluster-Box and NA-Box contains a grounding conductor, the grounding conductor terminal must not be connected on both sides.

SMA Solar Technology AG 20 NA-BOX-12-3-20-BE-en-11 Operating Manual Procedure: 1. Insert the control cables into the NA-Box (see Section 9.3, page 25). 2. Connect the control cables to the spring-cage terminals (see Section 9.4.2, page 27). • X210:1,2: Multicluster-Box grounding contactor interlock • X210:4,5: NA-Box grid contactor feedback • X211:1-4: NA-Box voltage measurement • X211:6,7: Multicluster-Box generator contactor interlock • X211:8,9: NA-Box AC contactor 2 interlock • X211:11,12: NA-Box AC contactor 1 interlock 3. Ensure that the insulated conductors are firmly in place. 6.5 Mounting the Kick Plates Requirement: ෩All installation work must be completed. Procedure: 1. Ensure that the power cables are secured with a strain relief. 2. Insert the kick plates and attach using the fastening screws (TX 30, torque: 12 Nm).

7  Preparing the Multicluster System for Commissioning Operating Manual NA-BOX-12-3-20-BE-en-11 21 7 Preparing the Multicluster System for Commissioning Requirements: ෩The NA-Box must be correctly mounted (see Section 5, page 14). ෩All power cables must be correctly connected (see Section 6, page 17). ෩All control cables must be correctly connected (see Section 6.4, page 19). ෩All cables must be tightly enclosed by the membrane on the underside of the NA-Box. ෩All power cables must be secured inside or outside the NA-Box. ෩The floor of the NA-Box must be closed with the base plates. All seals must be correctly positioned. ෩The kick plates must be attached to the base of the NA-Box (see Section 6.5, page 20). Procedure: 1. Mount the protective cover (see Section 9.2, page 24). 2. Close the NA-Box. 3. Ensure that the requirements for commissioning the Multicluster-Box are fulfilled (see Multicluster-Box operating manual). &$87,21 Injury to persons or property damage due to unauthorized access Unauthorized access or incorrect settings on the grid and PV system protection device in the NA-Box can cause grid failures, yield losses, damage to the multicluster system or the NA-Box and injuries to persons. Furthermore, the operating licence may also be revoked. • Prior to commissioning the NA-Box, secure the grid and PV system protection device against unauthorized access. The password protection must be activated on the grid and PV system protection device (see grid and PV system protection documentation). • Only operate the NA-Box when the grid and PV system protection device is secured against unauthorized access. Service assignments for Sunny Island system In order to receive service assignments for the Sunny Island system, all system data must be recorded in the information sheet for Sunny Island systems during commissioning and made available to Service (for information sheet see www.SMA-Solar.com).

SMA Solar Technology AG 22 NA-BOX-12-3-20-BE-en-11 Operating Manual 8 Disconnecting the NA-Box and Multicluster System from Voltage Sources 1. Disconnect the loads. 2. Stop the multicluster system at the master of the main cluster (see Sunny Island inverter documentation). 3. Switch off all Sunny Island inverters (see Sunny Island inverter documentation). 4. Disconnect the PV main distribution board from voltage sources and secure against reconnection. 5. Disconnect the electricity generator and secure against reconnection. 6. Disconnect the utility grid from the multicluster system at the grid-connection point and secure against reconnection. 7. Open the NA-Box. 8. Open all fuse holders and residual-current devices in the NA-Box. 10. Remove the protective cover (see Section 9.1, page 23). 11. Ensure that no voltage is present in the NA-Box. 12. Cover and isolate any adjacent live components. 9. &$87,21 Risk of burns due to hot components Components and terminals inside the NA-Box can become hot during operation. Touching hot components can cause burns. • Prior to removing the protective cover, let the NA-Box cool down.

9  Periodic Actions Operating Manual NA-BOX-12-3-20-BE-en-11 23 9 Periodic Actions 9.1 Removing the Protective Cover Procedure: 1. Remove all four fastening screws from the protective cover (TX 30). 2. Remove the protective cover. 3. Retain the protective cover and the fastening screws for later use. '$1*(5 Danger to life due to electric shock High voltages are present in the NA-Box and the multicluster system. Touching live components can result in death or serious injury due to electric shock. • Disconnect the NA-Box and multicluster system from voltage sources before carrying out any work on the NA-Box (see Section 8, page 22).

SMA Solar Technology AG 24 NA-BOX-12-3-20-BE-en-11 Operating Manual 9.2 Mounting the Protective Cover 1. Insert the protective cover into the NA-Box. 2. Insert all four fastening screws and tighten them (TX 30, torque: 4 Nm).

9  Periodic Actions Operating Manual NA-BOX-12-3-20-BE-en-11 25 9.3 Inserting the Cables Requirement: ෩The kick plates must be dismantled (see Section 5.4.2 "Transporting and Mounting the NA-Box", page 16). Procedure: 1. Remove the NA-Box protective cover (see Section 9.1, page 23). 2. Remove all front- and rear base plate screws (TX 25) from the floor of the NA-Box and remove the base plates. 3. Insert all cables into the NA-Box in accordance with the following procedure: • Select a suitable enclosure opening for the given cable. • Pierce the membrane of the selected enclosure opening with a pointed object. Make sure that you do not make the opening too large. • Insert each cable through the membrane of the selected enclosure opening into the interior of the NA-Box. When doing so, ensure that the cable is tightly enclosed by the membrane. • Strip the insulation of each cable. 4. Insert the base plates and tighten all screws (torque: 9 Nm). 5. Attach the kick plates to the NA-Box using the fastening screws (TX 30, torque: 12 Nm). /05*$& Damage to the NA-Box due to moisture penetration Dust and moisture can penetrate the NA-Box due to overstretched or damaged membranes. Dust and moisture can cause irreparable damage to the NA-Box. • When selecting the enclosure opening, match the diameter of the membrane to the diameter of the cable. • Choose a suitable tool for piercing the membrane. • Ensure that the membrane can not tear when the cable is inserted. Cable type Insulation stripping length Power cable 40 mm Control cable 20 mm

SMA Solar Technology AG 26 NA-BOX-12-3-20-BE-en-11 Operating Manual 9.4 Connection to Spring-Cage Terminals 9.4.1 Connecting Power Cables to Spring-Cage Terminals 1. Insert the screwdriver into the clamping contact of the spring-cage terminal. 2. Push the screwdriver upwards in two stages as far as the stop. This pretensions the spring of the spring-cage terminal. The spring-cage terminal emits an audible click when the clamping contact is sufficiently pretensioned. 3. Insert the stripped insulated conductor into the spring-cage terminal until it reaches the stop. When doing so, ensure that no insulation is trapped in the terminal. 4. Press the screwdriver down and pull it out of the clamping contact. ෪The spring in the spring-cage terminal securely clamps the insulated conductor. 5. Make sure that the insulated conductor is securely attached and that no insulation is trapped.

9  Periodic Actions Operating Manual NA-BOX-12-3-20-BE-en-11 27 9.4.2 Connecting Control Cables to Spring-Cage Terminals 1. Using a screwdriver, press and hold down the orange break contact of the spring-cage terminal. 2. Insert the stripped insulated conductor into the spring-cage terminal until it reaches the stop. When doing so, ensure that no insulation is trapped in the terminal. 3. Pull the screwdriver out of the clamping contact. ෪The spring in the spring-cage terminal securely clamps the insulated conductor. 4. Make sure that the insulated conductor is securely attached and that no insulation is trapped.

28 NA-BOX-12-3-20-BE-en-11 Operating Manual 10 Maintenance 10.1 Testing the Residual-Current Devices Requirement: ෩The utility grid must be connected to the multicluster system. Procedure: 1. Stop the multicluster system at the master of the main cluster (see Sunny Island inverter operating manual). 2. Perform the following test on the NA-Box residual-current device F228: • Press the [TEST] button. ෪The residual-current device trips. ✖The residual-current device does not trip? • Disconnect the NA-Box and multicluster system from voltage sources (see Section 8, page 22). • Contact Service (see Section 13, page 37). This will trigger the requisite spare parts order. • If the residual-current device trips, wait for at least five seconds. • Reactivate the residual-current device. To do this, move the switch lever of the residual-current device to the ON position. 3. Test the NA-Box residual-current device F229. Use the same procedure as described for the residual-current device F228. 4. Start the multicluster system at the master of the main cluster (see Sunny Island inverter operating manual). 5. Document the test result in accordance with the locally applicable standards and directives. This is your proof that regular testing has taken place. Test interval for residual-current devices The test interval for residual-current devices depends on the prevailing operating temperature. • At prevailing operating temperatures of up to 40°C: every 6 months • At prevailing operating temperatures of above 40°C: every 3 months Instruction for end users Because the protective cover remains in place during testing of the residual-current device, testing the residual-current device is not hazardous and can be performed by the end user. However, if the residual-current device does not trip, the NA-Box and the multicluster system must be disconnected from voltage sources by a qualified person. • Instruct the end user on the necessary procedure. • Inform the end user that the inspection interval must be complied with. • Inform the end user that in the event that the residual-current device does not trip, a qualified person must perform the subsequent steps. Supply of loads temporarily disconnected During testing of the residual-current devices, the connection to the utility grid is temporarily disconnected. The supply to the loads is therefore also interrupted. • Switch off sensitive loads prior to the test.

10  Maintenance Operating Manual NA-BOX-12-3-20-BE-en-11 29 10.2 Testing the Surge Arrester Procedure: 1. Check whether the signal light on the surge arrester F230 is green or red. If the signal light on the surge arrester is green, the surge arrester is in proper working order. If the signal light on the surge arrester is red, the surge arrester is defective. • Arrange for the surge arrester to be replaced immediately. Contact Service (see Section 13, page 37) for this. 2. Document the test result in accordance with the locally applicable standards and directives. This is your proof that regular testing has taken place. Test interval for surge arresters The test interval for surge arresters depends on the prevailing operating temperature. • At prevailing operating temperatures of up to 40°C: every 6 months • At prevailing operating temperatures of above 40°C: every 3 months Instruction for end users Because the protective cover remains in place during testing of the surge arresters, testing the surge arresters is not hazardous and can be performed by the end user. However, if a surge arrester is defective, the surge arrester must be replaced by a qualified person. • Instruct the end user on the necessary procedure. • Inform the end user that the inspection interval must be complied with. • Inform the end user that in the event that the surge arrester is defective, a qualified person must perform the subsequent steps.

30 NA-BOX-12-3-20-BE-en-11 Operating Manual 10.3 Testing the Tie Switch Tripping Function Every 6 Months Figure 11: Test buttons for tripping the tie switch Requirement: ෩The LEDs ALARM1 and ALARM2 on the grid and PV system protection device must be off (see grid and PV system protection device documentation). Procedure: 1. Press and hold the Test test button for at least five seconds. ෪The NA-Box tie switch Q202 in the opens. The Sunny Island inverter detects a stand-alone grid within five seconds and switches to the operating state "stand-alone grid" and opens the NA-Box tie switch Q201. ✖The tie switch Q202 does not open or the Sunny Island inverter does not react? • Disconnect the NA-Box and multicluster system from voltage sources (see Section 8, page 22). • Contact Service (see Section 13, page 37). This will trigger the requisite spare parts order. 2. Release the Test test button and wait for at least 30 seconds. ෪The NA-Box tie switch Q201 closes, the Sunny Island inverter switches to the operating state "grid feed-in" and closes the NA-Box tie switch Q202. ✖The tie switch Q201 does not close? • Disconnect the NA-Box and multicluster system from voltage sources (see Section 8, page 22). • Contact Service (see Section 13, page 37). This will trigger the requisite spare parts order. Instruction for end users Testing the tie switch is not hazardous and can be performed by the end user. However, if the tie switch does not trip, the NA-Box and the multicluster system must be disconnected from voltage sources by a qualified person. • Instruct the end user on the necessary procedure. • Inform the end user that in the event that the tie switch does not trip, a qualified person must perform the subsequent steps. Position Designation Explanation A Test button Test on the grid and PV system protection device To test the functionality of the tie switch and therefore to ensure that islanding detection is functioning, the tripping function of the tie switch must tested every six months. Because the islanding detection is redundant, both impact chains must be tested. Opening the NA-Box tie switch Q202 simulates a stand-alone grid, resulting in the Sunny Island detecting an undesired stand-alone grid, switching to the "stand-alone grid" operating state and opening the NA-Box tie switch Q201. B Test button S220 INFO TEST RESET MENU ESC A B

10  Maintenance Operating Manual NA-BOX-12-3-20-BE-en-11 31 3. Repeat the test for the impact chain using test button S220. To do so, use the same procedure as described for the Test test button. 4. Document the test result in accordance with the locally applicable standards and directives. This is your proof that regular testing has taken place. 10.4 Maintenance Work Every 12 Months Required maintenance materials and tools: Only those consumables and maintenance materials not normally included in the standard equipment of an electrically qualified person are listed below. It is assumed that standard tools and materials such as torque wrenches are available for all maintenance operations. ෩To repair minor surface corrosion damage: touch-up sticks, paint brushes, spray paint or, alternatively, 2K-PUR acrylic paint (RAL color: 7035) ෩To repair large-surface corrosion damage: touch-up sticks or, alternatively, 2K-PUR acrylic paint (RAL color: 7035) ෩Abrasive cloth ෩Degreaser ෩For maintaining the seals: talcum, petroleum jelly or wax '$1*(5 Danger to life due to electric shock High voltages are present in the NA-Box and the multicluster system. Touching live components can result in death or serious injury due to electric shock. • Disconnect the NA-Box and multicluster system from voltage sources before carrying out any work on the NA-Box (see Section 8, page 22). The ambient conditions influence the maintenance intervals The mounting location and ambient conditions influence the maintenance intervals. More frequent cleaning and corrosion protection work may be necessary in adverse ambient conditions. • If the NA-Box is subject to adverse ambient conditions, SMA Solar Technology AG recommends carrying out maintenance work on the NA-Box more frequently. • SMA Solar Technology AG recommends an optical inspection every month to determine maintenance needs. Maintenance work • Check whether the signal lights on the surge arresters are showing green or red. If the signal light on the surge arrester is green, the surge arrester is in operation. If the signal light on the surge arrester is red, the surge arrester is defective. • Arrange for the surge arrester to be replaced immediately. Contact Service (see Section 13, page 37) for this. • Check whether the inside of the NA-Box is soiled or moist. If the interior of the NA-Box is dirty, clean the NA-Box. If the interior of the NA-Box is moist or water has accumulated, dry the NA-Box out. • Check all NA-Box power cables for discoloration or changes in the appearance of the insulation. If any power cables are discolored or the appearance of the insulation has changed, replace these power cables. • Check all insulated conductors, terminals and fuse elements in the NA-Box for discoloration or changes in the appearance of the insulation. If any insulated conductors, terminals or fuse elements in the NA-Box are discolored or have changed in appearance, contact Service (see Section 13, page 37).

32 NA-BOX-12-3-20-BE-en-11 Operating Manual • Check whether the NA-Box is free of corrosion damage. If the NA-Box displays minor corrosion damage, treat the affected area as follows: • Sand the affected area. • Clean the affected area with degreaser. • Paint the affected area. If the NA-Box displays large-scale corrosion damage, treat the entire surface as follows: • Sand the surface. • Clean the entire surface with degreaser. • Paint the entire surface. • Check all door seals for damage. If a door seal is damaged, replace this door seal. • Apply talcum, petroleum jelly or wax to the door seals. This will prevent frost damage. Maintenance work

11  Decommissioning Operating Manual NA-BOX-12-3-20-BE-en-11 33 11 Decommissioning 11.1 Disassembling the NA-Box 2. Remove all fastening screws from the kick plates at the front and rear. Retain the screws for later use. These screws will be needed later to reattach the kick plates. 3. Remove the protective cover and base plates. 4. Remove all cables from the NA-Box. 5. Loosen and remove the NA-Box fastening screws. 6. Mount the protective cover and base plates. 7. Close the NA-Box doors. 9. Remount the kick plates on the NA-Box. 11.2 Disposing of the NA-Box • Dispose of the NA-Box in accordance with the locally applicable disposal regulations for electronic waste. 1. '$1*(5 High voltages are present in the NA-Box and the multicluster system. Touching live components results in death or serious injury due to electric shock. • Disconnect the NA-Box and multicluster system from voltage sources (see Section 8, page 22). 8. :$51,1* Danger of crushing if the raised or suspended NA-Box tips over or falls The NA-Box can tip over or fall if it is lifted or transported carelessly or hastily. This can result in death or serious injury. • Always transport the NA-Box as close to the ground as possible. • Use a means of transportation that is suitable for the weight of the NA-Box of 103 kg. • Transport the NA-Box in an upright position. • Keep a safe distance from the NA-Box at all times during transport. • Be aware of the center of gravity of the NA-Box. The center of gravity of the NA-Box is located approximately in the center of the cabinet and is marked on the enclosure with the center of gravity symbol.

SMA Solar Technology AG 34 NA-BOX-12-3-20-BE-en-11 Operating Manual 12 Technical Data Utility grid connection Multicluster-Box connection Grounding connection Number of terminals 1 x three-phase Rated input power 138 kW Rated operating voltage between L and N 230 V Rated operating voltage between L1 and L2 400 V Rated current / AC input current 3 x 200 A Terminals for connection N, PE, L1, L2, L3 Spring-cage terminals Minimum conductor cross-section 50 mm² Maximum conductor cross-section 150 mm² Switching capacity of backup fuse ≥25 kA Maximum unaffected short-circuit current / maximum relative rated short-circuit current ≤17 kA Maximum permissible back-up fuse 200 A Number of terminals 1 x three-phase Rated input power 138 kW Rated operating voltage between L and N 230 V Rated operating voltage between L1 and L2 400 V Rated current / AC input current 3 x 200 A Terminals for connection N, PE, L1, L2, L3 Spring-cage terminals Minimum conductor cross-section 50 mm² Maximum conductor cross-section 150 mm² Switching capacity of backup fuse ≥25 kA Maximum unaffected short-circuit current / maximum relative rated short-circuit current ≤17 kA Maximum permissible back-up fuse 200 A Terminal for grounding conductor connection Spring-cage terminal Minimum conductor cross-section 50 mm² Maximum conductor cross-section 150 mm²

12  Technical Data Operating Manual NA-BOX-12-3-20-BE-en-11 35 Auxiliary electric circuits General data Fuse 10x38 cylinder fuse Maximum permitted fuse rating F223 to F227: 1 A F220 to F222: 6 A Terminals for connecting the control cables Spring-cage terminal Minimum conductor cross-section 0.75 mm² Maximum conductor cross-section 2.5 mm² Number of line conductors 3 Permitted grid configuration TN-S, TN-C-S or TT AC voltage range between L1 and N 172.5 V to 250 V AC voltage range between L1 and L2 300 V to 433 V Rated frequency 50 Hz Frequency range 45 Hz to 52 Hz Rated impulse withstand voltage 4 kV (2,000 m) Width x height x depth (with base) 600 mm x 1400 mm x 435 mm (incl. 200 mm base) Weight 103 kg Maximum operating altitude above mean sea level 2000 m Inner subdivision Form 1 (no subdivision) Exterior structure Closed type Installation only fixed interior installation permitted Construction type fixed components Suitable for use by electrically qualified persons or unqualified persons Installation of the system and replacement of equipment by electrically qualified persons only / actuation of test buttons and read-off of information by unqualified persons permitted Measures for protection against electric shock Basic protection through insulation materials and covers / fault protection through grounding conductors and short-circuit protection devices / personal protection through residual-current devices Degree of protection of enclosure* IP55 Degree of protection with open enclosure door* IP20 Pollution degree at the mounting location** 3 Pollution degree in the enclosure (micro-environment) 2 Protection class*** 1 Overvoltage category**** Overvoltage category 3

SMA Solar Technology AG 36 NA-BOX-12-3-20-BE-en-11 Operating Manual Derating Rated voltage / rated insulation voltage EMC environment** Interference immunity, environment A (EMC Directive Article 5 – Annex I.1.b) EMC emissions, environment B (EMC Directive, Article 5 – Annex I.1.a) EC Declaration of Conformity Yes Operating temperature range***** −20°C to +50°C Humidity 10% to 90% * in accordance with IEC 60529 ** in accordance with IEC 61439-1:2011 *** in accordance with IEC 417 **** in accordance with EN 60664 *****At operating temperatures above 40°C, the Sunny Island inverters reduce their output power (derating). Output power / rated power at up to 40°C 100% Output power / rated power at 40°C to 50°C Derating according to power-temperature curve (see Multicluster-Box operating manual) Switch cabinet wiring L to N 250 V AC Switch cabinet wiring L1 to L2 433 V AC AC auxiliary AC circuits 250 V AC DC auxiliary AC circuits 70 V DC

13  Contact Operating Manual NA-BOX-12-3-20-BE-en-11 37 13 Contact If you experience any technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: • Multicluster-Box type • Multicluster-Box serial number • NA-Box type and serial number • Type and number of Sunny Island inverters connected • Type of battery connected • Nominal battery capacity • Nominal battery voltage • Type and number of PV inverters connected • Type and number of loads connected • If an electricity generator is connected: – Type – Power – Maximum current In order to receive service assignments for the Sunny Island system, all system data must be recorded in the information sheet for Sunny Island systems during commissioning and made available to Service (for information sheet see www.SMA-Solar.com). Danmark Deutschland Österreich Schweiz SMA Solar Technology AG Niestetal SMA Online Service Center: www.SMA-Service.com Sunny Boy, Sunny Mini Central, Sunny Tripower: +49 561 9522-1499 Monitoring Systems (Kommunikationsprodukte): +49 561 9522-2499 Fuel Save Controller (PV-Diesel Hybridsysteme): +49 561 9522-3199 Sunny Island, Sunny Backup, Hydro Boy: +49 561 9522-399 Sunny Central: +49 561 9522-299 Belgien Belgique België Luxemburg Luxembourg Nederland SMA Benelux BVBA/SPRL Mechelen +32 15 286 730 Česko Magyarország Slovensko SMA Service Partner TERMS a.s. +420 387 6 85 111 Polska SMA Polska +48 12 283 06 66 Ελλάδα ΚύπƵοƶ SMA Hellas AE Αθήνα +30 210 9856666 España Portugal SMA Ibérica Tecnología Solar, S.L.U. Barcelona +34 935 63 50 99 France SMA France S.A.S. Lyon +33 472 22 97 00 Bulgaria Italia România SMA Italia S.r.l. Milano +39 02 8934-7299 United Kingdom SMA Solar UK Ltd. Milton Keynes +44 1908 304899

38 NA-BOX-12-3-20-BE-en-11 Operating Manual United Arab Emirates SMA Middle East LLC Abu Dhabi +971 2234 6177 India SMA Solar India Pvt. Ltd. Mumbai +91 22 61713888 대한민국 SMA Technology Korea Co., Ltd. 서울 +82-2-520-2666 SMA Solar (Thailand) Co., Ltd. +66 2 670 6999 South Africa SMA Solar Technology South Africa Pty Ltd. Cape Town 08600SUNNY (08600 78669) International: +27 (0)21 826 0600 Argentina Brasil Chile Perú SMA South America SPA Santiago +562 2820 2101 Australia SMA Australia Pty Ltd. Sydney Toll free for Australia: 1800 SMA AUS (1800 762 287) International: +61 2 9491 4200 Other countries International SMA Service Line Niestetal Toll free worldwide: 00800 SMA SERVICE (+800 762 7378423)