Saeco D.A. COMBISNACK Use And Maintenance

Vending Machine D.A. COMBISNACK WARNING: This instruction manual is intended exclusively for specialized personnel.

Cup dispensing) 4 Coin slot 5 Change return key 6 Window 7 Change removal outlet 8 Product removal tray 9 HOT DRINKS product keypad 10 HOT DRINKS door lock 11 SNACKS keypad 12 SNACKS door lock 13 Air break device 14 Water connection coupling 15 On/off button 16 Power cord socket 17 Utility power socket 18 Sugar container 19 Container 1 (soluble products) 20 Container 2 (soluble products) 21 Container 3 (soluble products) 22 Container 4 (soluble products) 23 Coffee bean hopper 24 Coffee grinder 25 CPU card 26 Cup dispenser 27 Dispensing outlet 28 Neon light 29 Discharge fluid tank 30 Tray connection 31 Stirrer dispenser 32 Sugar opening 33 Solubles opening 34 Mixer 35 Spiral mixer 36 Sugar supply duct 37 Coffee unit 38 Coffee ground channel 39 Support bracket for soluble product containers 40 Drip Tray 41 Bottle trays 42 Snack tray 43 Snack/cans tray 44 Dispensing spout support 45 Mobile drip tray 46 Anti-overflow valve drain hose 47 Air break device drain hose 48 Drip Tray 49 Payment system cable gasket 50 L shaped spacer 51 Spiral 52 U shaped spacer 53 Spacer 54 Spiral 55 Cans dispensing channel 56 Left spiral (snack tray) 57 Right spiral (snack tray) 58 Right spiral (snack tray) 59 Separator 60 Double spiralled snack conveyor 61 Double motor 62 Single motor 63 Cup bracket MAIN PARTS

3 English 27 28 18 31 32 36 39 40 41 42 43 38 17 19 23 24 41 25 26 29 30 41 51 52 60 58 59 50 57 56 55 54 53 62 61 49 48 45 44 Fig. 1 33 46 47 37 63 21 22 20 34 35

1.1 Foreword ...................................................5 1.2 Symbols used .............................................5 2 VENDING MACHINE INFORMATION .....5 2.1 Information for the Maintenance Technician ..5 2.2 Description and intended use.......................6 2.3 Machine identification .................................6 2.4 Technical specifications................................7 3 SAFETY ...........................................................8 3.1 Foreword ...................................................8 3.2 General safety rules ....................................8 3.3 Operators requirements...............................8 3.4 Safety devices .............................................9 3.5 Residual risks ............................................10 4 HANDLING AND STORAGE ....................10 4.1 Unloading and handling ...........................10 4.2 Storage ....................................................11 5 INSTALLATION............................................11 5.1 Warnings .................................................11 5.2 Unpacking and positioning........................12 5.3 Setting the tray .........................................16 5.4 Connection of trays and spiral motors ........17 5.5 Plates and stickers fitting............................18 5.6 Coffee grounds bag fitting .........................21 5.7 Connection to the serial port ......................21 5.8 Assembly of the payment systems...............21 5.9 Water system connection ...........................22 5.10 Electric connection ....................................22 6 CONTROLS DESCRIPTION .......................23 6.1 Main switch ..............................................23 6.2 Display.....................................................23 6.3 Keypad ....................................................23 6.4 Description of keys in ordinary dispensing mode .. 24 6.5 CPU card keys ................................................. 24 7 SUPPLY AND OPERATION ......................25 7.1 HOT DRINKS container supply...................25 7.1.1 Soluble product supply .................25 7.1.2 Sugar supply ...............................26 7.1.3 Coffee bean supply ......................27 7.2 Grinding adjustment .................................27 7.3 Stirrer supply ............................................28 7.4 Cups supply..............................................29 7.5 SNACKS supply........................................30 7.6 First Switching on......................................31 7.7 Manual filling of the boiler ........................31 7.8 Use of the machine ...................................31 8 PROGRAMMING AND MAINTENANCE MENU ...........................................................32 8.1 Description of programming and maintenance phase keys ...............................................32 8.2 Programming menu ..................................32 8.2.1 Entering the programming menu ........ 32 8.2.2 Structure of the programming menu .... 33 8.2.3 Description of messages in the programming menu ......................37 8.3 Maintenance menu ...................................42 8.3.1 Access to the maintenance menu ....42 8.3.2 Structure of the maintenance menu . 43 8.3.3 Description of message in the maintenance menu ........................44 9 OPERATION AND USE..............................47 9.1 Beverage selection (HOT DRINKS)..............47 9.2 Selection of products (SNACKS).................48 10 CLEANING AND MAINTENANCE ...........46 10.1 General notes for good operation ..............46 10.2 Cleaning and routine maintenance.............46 10.2.1 Maintenance schedule ..................46 10.2.2 Drip tray cleaning ........................47 10.2.3 Coffee grouds bag replacement......... 47 10.2.4 Emptying the discharge fluid tank..47 10.2.5 Stirrer channel cleaning ................48 10.2.6 Coffee brewing unit cleaning ........48 10.2.7 Soluble product dispenser and mixer cleaning ......................................52 10.2.8 Dispensing outlet cleaning ............53 10.2.9 Tanks and containers cleaning ......55 10.2.10 Dispensing arm cleaning ..............57 10.2.11 Cup bracket cleaning ...................57 10.2.12 Refrigerating unit cleaning ............58 10.2.13 Coffee grinder cleaning ................58 10.3 Unscheduled maintenance .........................59 10.3.1 Spiral adjustement .......................59 10.3.2 Spiral replacement .......................60 10.3.3 Motor replacement .......................61 10.3.4 Modifications to the layout of the trays 62 10.4 Software updating ....................................63 11 DISPLAY MESSAGES ................................64 11.1 Messages during operation .......................64 11.2 Error messages .........................................64 12 STORAGE - DISPOSAL .............................66 12.1 Change of location ...................................66 12.2 Inactivity and storage ................................66 12.3 Disposal of the vending machine................66

and must be read carefully for a correct use of the machine. Complying with the safety requirements is also essential. This manual contains the technical information necessary to carry out the procedures of use, cleaning, installation and maintenance of the vending machine mod. COMBISNACK correctly. Always consult this publication before carrying out any operation. Manufacturer: SAECO International Group Via Panigali, 39 - 40041 Gaggio Montano (BO) – ITALIA. This manual must be preserved with care and must be kept in the machine throughout its operational life, even in case of change of ownership. If this manual should be lost or worn out, it is possible to require another copy to the Manufacturer or to an Authorized Service Center. In this event, please indicate the data on the plate located on the back of the machine. 1.2 Symbols used A number of symbols are used in this manual to indicate dangerous situations that require various degrees of expertise. The symbols include messages to indicate operations that contribute to keeping the machine in good working conditions. Warning This symbol indicates dangerous situations for the users, supply operators and maintenance technicians dealing with either the vending machine or the product to be dispensed. Important The symbol indicates operations that contribute to keep the machine in good working condition. Recommended solutions The symbol indicates the procedures that make the programming and/or maintenance operations quicker. User This symbol indicates the user of the vending machine. He is not authorized to carry out any cleaning or maintenance operation. Supply operator It is used to indicate operations concerning personnel in charge of the vending machine supply and cleaning only. Maintenance operations that require a specialized technician are not to be performed by the supply operator. Maintenance technician It is used to indicate operations to be performed only by skilled maintenance technicians. He is the only person authorized to keep the KEY TO ACTIVATE THE SAFETY MICROSWITCH which allows disabling the safety system. 2 VENDING MACHINE INFORMATION 2.1 Information for the Maintenance Technician The vending machine must be installed in a well-lit dry area, away from bad weather and dust, and on a floor able to support its weight. To guarantee the correct functioning and durability of the appliance, follow the indications below: - room temperature: from +18°C to +328°C; - maximum humidity: 90% (without condensation water). For special installations that are not included in this publication, please contact the dealer or the local importer. In case this is impossible, please contact the Manufacturer directly. AUTHORIZED CUSTOMER SERVICE CENTERS are available for information and explanations about the machine, and to provide technical assistance and spare parts supplies.

respect the warnings on safety contained in this manual so that every intervention concerning installation, activation, operation and maintenance will be carried out under safe conditions. It is the Maintenance Technician’s absolute responsiblity to give the access keys to the inside of the machine to another operator (Supply Operator). The responsibility of each intervention remains solely with the Maintenance Technician. This manual is an integral part of the machine and must be read carefully before performing any operation. 2.2 Description and intended use The upper part of the vending machine, called HOT DRINKS, is intended for automatic distribution of coffee and hot beverages (decaffeinated coffee, cappuccino, chocolate, etc.) and is programmable for every single type of dispensing. The soluble products must be consumed immediately, they cannot be conserved for long. The lower part of the machine, called SNACKS, is intended for the sale of packed food (biscuits, chocolate, chips, cans, plastic bottles). The machine has been designed for the sale and distribution of packed products that do not need to be refrigerated for their conservation or maintained at constant temperatures. Follow the indications on the products for the conservation advice and the expiry date. COMBISNACK is not a refrigerator, but it allows moderate refrigeration of the products that are loaded into the trays. Any other use is to be considered improper and therefore dangerous. Do not introduce into the VM any product which may be subject to dangerous changes of temperature. Important Improper use of the machine determines the immediate warranty expiration and the Manufacturer declines any responsibility for damages and personal injuries. Improper use includes: - using the machine for purposes other than those intended and/or following procedures that are not described in this manual; - any action on the machine that does not comply with nstructions included in this manual; - any alteration to components and/or safety devices not previously authorized by the Manufacturer and carried out by staff not authorized for such operations. - whatever location of the appliance not foreseen in this manual. 2.3 Machine identification The machine is identified by the model and serial numbers outlined on the specific plate (Fig. 2). The plate contains the following data: - name of Manufacturer; - Marks of compliance; - model; - serial number; - manufacturing year and month; - mains voltage (V); - mains frequency (Hz); - power consumption (W); - maximum power of the bulb to be used (W); - class of the refrigerating unit; - type and charge of the refrigerating gas used. Warning It is absolutely forbidden to tamper with or modify the data plate. Important When contacting AUTHORIZED CUSTOMER SERVICE CENTERS always refer to the plate and the specific data it contains. Fig. 2 Data plate

and maximun water presssure Capacity of containers (HOT DRINKS) Coffee beans: .................................................... 2,7 kg Decaffeinated coffee: ........................................ 0,6 kg Chocolate: ....................................................... 2,9 kg Milk: ................................................................ 1,6 kg Lemon tea: ....................................................... 2,2 kg Sugar: ................................................................ 2 kg Cups: ............................................................. No. 310 Stirrers: .......................................................... No. 305 Stirrer size Capacity of trays (SNACKS) N° cassetti installati: ........................................... No. 4 N° spirali per ogni cassetto: ................................ No. 6 Power consumption:................................ see data plate Mains voltage: ....................................... see data plate Electric voltage frequency:....................... see data plate Power cord length:........................................ 1600 mm Water system coupling: ................ 3/4” Gas connection Water system pressure: .............................. see figure 4 A-weighted sound pressur level is............... below 70 dB 2.4 Technical specifications Weight:............................................................ 240 kg Overall dimensions: ................................... see figure 3

- check the conformity of the electrical power line; - use original spare parts; - read carefully the instructions contained in this manual and in the enclosed documents, - use the individual protection devices during installation, testing and maintenance operations. Precautions to prevent errors: - make the operators conscious of the problems of safety; - handle the vending machine, packaged and unpackaged, in safety conditions; - have a thorough knowledge of the installation procedures, its operation and limits; - disassemble the vending machine in safe conditions respecting the laws in force with regard to safeguarding the health of workers and the environment. Warning In case of failure or malfunctioning contact exclusively qualified CUSTOMER SERVICE CENTER repairmen. Important The Manufacturer declines any responsibility for possible injury to persons or damage to things as a result of inobservance of the safety rules described here. 3.3 Operators requirements To guarantee the safety of the machine three operators with different skills are required: User Access to the inside of the machine is forbidded to the user. Supply operator The safekeeping of the access key to the inside of the machine is entrusted to the Supply operator by the Maintenance Technican. He has the task of supplying the products, external cleaning, activating and stopping the machine. 3 SAFETY 3.1 Foreword In compliance with the Machine Directive 98/37/EEC, Low Tension Directive 73/23/EEC and CE Marking Directive 93/68/EEC, the SAECO International Group has drawn up a technical file on D.A. COMBISNACK vending machine at its plants, acknowledging the following rules during the design phase: - EN 55014 - EN 6100-3-2 - EN 61000-3-3 - EN 61000-4-2 - EN 61000-4-3 - EN 61000-4-4 - EN 61000-4-5 - EN 61000-4-11 - IEC 335-2-75 - IEC 60335-2-24 - EN 60335-2-14 - EN 60335-2-15 3.2 General safety rules It is forbidden to: - Tamper with or deactivate the safety systems installed on the vending machine; - intervene on the machine for maintenance without first unplugging it; - install the machine outdoors. It is suitable to place it in dry areas where the temperature never falls beyond 1° C; - use the machine for different purposes than those indicated in the contract of sale and in this manual; - connect the appliance using multi-socket or adapters; - use water jets to clean the machine (Fig. 6). Fig. 6

operations that are indicated as competency of the Maintenance technician in this publication. Maintenance technician The only person authorized to intervene and start the programming procedures, adjust, set up and upkeep the machine. 3.4 Safety devices The machine is equipped with: - a safety switch on the HOT DRINKS door which cuts off all the inside components, whenever the door is opened; - a safety device on the SNACKS door which cuts off all the inside components, whenever the door is opened; - a safety device on the door of the dispensing outlet, which blocks the cycle of the cup bracket whenever the door is opened. Maintenance technician The only authorized person to program or set up the system is the Maintenance technician, who inserts the appropriate key in the safety switch (Fig. 7) and resets the voltage even with the door open. Fig. 7 Warning This operation, necessary for the activation of the appliance, disables the foreseen safety system. This operation has to be performed by skilled personnel (Maintenance Technician) aware of risks resulting from the presence of live or moving components.

Only skilled personnel shall be entitled to unload and handle the appliance after transportation. The vending machine is placed on a pallet, protected by a sack, a protective transparent film and four angle bars ( Fig. 9). Use a fork-lift to unload the machine from the transport vehicle (Fig. 10). Fig. 8 3.5 Residual risks The dispensing outlet is protected by the door interlocked by the safety switch. If it is opened during the brewing cycle, the mechanical movement is blocked, but if brewing has already started, it continues to the end of the cycle. Warning Risk of burning your hands if you insert them inside the outlet during brewing. It is forbidden to open the door and take out the cup or put your hand inside the outlet before the brewing cycle has ended. (Fig. 8). Before taking out the cup from the outlet wait for the message ‘REMOVE CUP’ on the display. Important If the door of the outlet is opened during the brewing cycle, the message “CLOSE DOOR” will be displayed. The cup bracket will stop and will not restart until the door is closed. It is not possible to brew further beverages, if the previous cup is not taken out, and the cup bracket is not free. Fig. 9 Fig. 10 240 kg

Avoid (Fig. 11): - dragging the vending machine; - tipping over or laying down the vending machine during transport and handlingt; - shaking the vending machine; - raising the vending machine with ropes or cranes; - leaving the vending machine exposed to bad weather or humid areas or near sources of heat. Warning In cases of accidental toppling over of the vending machine, wait at least 24 hours before starting it to avoid damaging the refrigerating unit. 4.2 Storage Where the vending machine is not installed immediately, it should be stored in a sheltered area, conforming to the following dispositions: - the packaged vending machine must be stored in a closed, dry area at a temperature between 1°C and 40°C; - do not put appliances or boxes on the vending machine ( Fig. 12); - In any case it is good practice to protect the vending machine from possible deposits of dust or other. Fig. 11 Fig. 12 5 INSTALLATION 5.1 Warnings Warning The vending machine cannot be installed in external areas, avoid placing it in areas where the temperature is less than 1°C or more than 32°C and in particularly humid or dusty areas. Positioning operations require at least 2 operators. Before unpacking, check that the area of installation complies with the following specifications: - the power socket must be located in an easily accessible area, not more than 1.5 metres away; - The socket main voltage must be in compliance with the one indicated on the label: - the leaning surface or the floor must not have a gradient of more than 2°.

that it has not suffered damage during transportation or that the packaging has not been tampered with consequent removal of internal parts. An envelope is supplied with the vending machcine, called “CUSTOMER KIT”, containing the objects shown in Fig. 14. Fig. 15 Remove the protective transparent film and the four angle bars (Fig. 15). Where the vending machine needs to be positioned near a wall, it is necessary to leave a space of at least 15cm between the back and the wall to leave the air outlet grill free (Fig. 13). - Instruction booklet. - Power cord. - Disabling keys of doors safety microswitches ( Maintenance Technician). - Labels with dispensed products and their prices. - Instruction plate. - Sticker set for accepted coins. If damage of any kind is found, it is necessary to notify them to the transporter and inform the importer or the seller immediately. In case these are not present in your country, contact the manufacturing company directly. Remove the envelope containing the following accessories from the tray: - No. 4 feet; - No. 20 nails for spirals; - No. 1 key for the coffee unit

four fixing bolts A can be removed. Rest the pallet on ground again, open the lower door and insert the forks of the lift truck under the vending machine base (Fig. 17). Warning The introduction of the forks must be done with great care. The back area of the vending machine does not permit the passage of the forks. Avoid hitting the back violently. Raise the vending machine to be able to bolt on the four feet B (Fig. 18). During this operation an operator will hold the lower door. Fig. 17 Fig. 18 A A B B B B

this procedure: Place two spacers (more than 10 cm in height) under the vending machine feet. Rest the vending machine on the spacers very carefully (Fig.19). Use a transpallet to bring the vending machine into the installation area (Fig.20). Lean the vending machine slightly and remove the first spacer (Fig. 21). Lean the vending machine slightly on the opposite side and remove the second spacer (Fig. 22).

Take out the keys from the change outlet ( Fig. 25). Fig. 24 Fit the key into the HOT DRINKS lock, turn clockwise and open the door (Fig. 26). Fig. 26 During transportation and handling remove the sponge spacers that block the product containers (Fig. 27) . Fig. 25 Fig. 27 Fig. 23 Rest the vending machine gently on the floor (Fig. 23).

dispensing channels (Fig. 29). Fit the key into the SNACKS lock, turn clockwise and open the door (Fig. 28) Remove the polystyrene (Fig. 30). Fig. 30 Fig. 29 Fig. 31 Fig. 32 Important The lower trays will dispense cans, because they fall from a lower level. The upper trays will dispense bottles as the refrigeration temperature is higher than in the lower trays. Dispensing channels are mounted in the cans trays to ease the dispensing (Fig. 32). 5.3 Setting the tray Figure 31 shows one of the possible tray configurations foreseen by the Manufacturer. Bottles tray Bottles tray Snacks tray Tray Snack/cans tray Can dispensing channel

and spiral motors On the right side of the trays there are 5 connectors that can be matched to as many trays. The selection number of the products to be dispensed is set through the insertion of the tray and the fitting to the respective connector. The drawing in figure 34 shows the subdivision of the vending machine in cells. These cells are defined by the crossing of 5 lines corresponding to 5 connectors with 6 columns corresponding to 6 spirals. Fig. 34 Fig. 33 Important The composition of the trays and the spirals supplied represents for the Manufacturer the best equipment to load the products. Nevertheless, other types of spirals are available, on request, which are suitable for any kind of products. The snacks trays can be composed of single and/or double spirals powered by a single motor (Fig. 33). Important In case one motor drives two spirals, these must have the same pitch (one right and one left). To ease product dispensing, a guide channel shall be inserted under each spiral (Fig. 33). Dispensing guide channel for double spirals Double spirals Single spirals Esempi di selezione SELECTION A (ref. fig. 34) To determine the code corresponding to selection A, first indicate the number of the corresponding line (1) and subsequently the number of the corresponding column (3). The final code will be 13. SELECTION B (ref. fig. 34) To determine the code corresponding to selection B, indicate the number of the corresponding line (3) and subsequently the number of the corresponding column (5). The code will be 35. In this case the tray is composed of 4 spirals (2 double and 2 single ones). In the double spirals, the column number corresponds to the left spiral (in our example 1 and 5). We recommend that this setting be kept to have uniformity among the different machines. SELECTION C (ref. fig. 34) To determine the code corresponding to selection C, indicate the number of the corresponding line (4) and subsequently the number of the corresponding column (2). The code will be 42. COLUMN 1 COLUMN 2 COLUMN 3 COLUMN 4 COLUMN 5 COLUMN 6 LINE 1 LINE 5 LINE 4 LINE 3 LINE 2

products will be identified by a new selection number. The vending machine self-configures whenever the vending machine is switched on. If a tray is linked to a different connector or the products are loaded into a different spiral it is necessary to check the values of the corresponding prices (see point 5.4). Connect the tray to the fixed connector. When loading the new products, take care that tray shifting is not hindered by the connecting cable and prevent any possible damage of the cable itself. For this reason it is advisable to connect the tray to the nearest upper connector, as shown in figure 35. OK NO 5.5 Plates and stickers fitting. Plates and stickers are contained in the CUSTOMER KIT. Plates with codes and prices of snacks On the front of the tray there is a compartment where the plate with the code of the selected product and its price are housed (Fig. 36). The plates can be personalized by covering the unnecessary areas with a marker until the desired number appears. Example To obtain the code 42 corresponding to Lit. 800 cross out the sectors as in figure 37. Fig. 36 Fig. 37 Code Price

Fig. 39 Remove the panel (Fig. 40). Fig. 38 Remove both front fastening screws of panel (Fig. 39). Remove the transparent protection cover (Fig. 41). Insert the plate into the internal part of the transparent protection cover (Fig. 42). Fig. 41 Fig. 42 Reassemble by reversing the same operations. Labels for accepted coins Apply the adhesive labels with the description of the products (HOT DRINKS) on the appropriate plates (Fig. 43). Fig. 43 Fig. 40

selection key (example in Fig. 50). Fig. 44 Apply the adhesive labels of the prices on the appropriate space, next to the corresponding description (Fig. 44). After applying the labels, put the adhesive protection (Fig. 45). Fig. 45 Remove the strip first fastening screw (Fig. 46). Fig. 46 Remove the strip (Fig. 48). Fig. 49 Remove the strip second fastening screw (Fig. 47). Insert the plates into the slot on the keypad panel (Fig. 49). Fig. 47 Fig. 48

51). Slip the clip into the coffee grounds bag (capacity of 50 litres) (Fig. 52). 5.7 Connection to the serial port Through a CPU connector and an interface cable the vending machine can be connected to a Personal Computer or to appliances supplied by AUTHORIZED CUSTOMER SERVICE CENTERS to carry out programming and/or data collection operations. 5.8 Assembly of the payment systems On the D.A. COMBISNACK vending machine different payment systems can be preset, namely: - parallel banknote reader 24V DC; - parallel coiner 24V DC; - executive systems (also PRICE HOLDING); - MDB systems; - BDV systems; - canceling machine 24V DC; - parallel banknote reader 12V DC(*) - parallel coiner 12V DC (*); - coiner 12V DC (*); - Saeco card (**); (*) only with optional feeder (**) only 1432 and 1471 models that require optional feeder. Important The vending machine is supplied with no payment system. The installer will be the person in charge of its assembly. After the installation of the chosen payment system, the corresponding parameters can be set through the programming menu (see 8.2). Place the bag on the pipe (Fig. 53). Fig. 51 Fig. 52 Fig. 53

to the vending machine and other objects and for personal injuries caused by an incorrect installation of the payment system. The responsibility falls on the person who installed the system. Connect the water supply hose to the vending machine 3/ 4” Gas connection (Fig. 55). Fig. 55 5.9 Water system connection Important We recommend that the vending machine be supplied with water treated by a descaling device, particularly for water with high content of calcium and magnesium (hard water). Connect the vending machine to a drinking water supply pipe with a pressure ranging between 1.5 and 8 bars (see data plate). Remove the plug from the coupling placed on the vending back panel (Fig. 54). 5.10 Electric connection Warning The Maintenance Technician, who is responsible for the vending machine installation, must ensure that: - the electric system complies with current regulations on safety; - the mains voltage corresponds to that indicated on the data plate; If in doubt, do not proceed to the installation and request a careful check of the system by qualified personnel, able to carry out these tasks. The vending machine is equipped with a power cord that must be plugged into the appropriate socket on the machine rear panel (Fig. 56). Do not use adapters or multi-sockets (Fig. 57). Fig. 57 Fig. 54 Fig. 56

right (Fig.1 – 58). “I” position: the machine is on. “0” position: the machine is off. 6.2 Display The display (1 - Fig. 1) shows the messages during the standard functioning, programming and maintenance phases. 6.3 Keypad It is divided into two sections (Fig. 59) - HOT DRINKS; - SNACKS. Important The function of each key changes according to the vending machine different phases (ordinary dispensing or programming phase). As a matter of fact, each key has a double function that varies according to the different vending machine phases (ordinary dispensing or programming phase). Fig. 58 1 1 2 3 4 5 6 8 7 10 9 11 13 12 14 16 15 17 19 18 SNACKS HOT DRINKS

Enables to enter the programming menu. To exit the menu, press it again. Key 2 (Fig. 60) Enables to enter the maintenance menu. To exit the menu, press it again. Key 3 (Fig. 60) If pressed after the vending machine start-up, it allows to bypass HOT DRINKS warming phase and reach directly the ‘”MACHINE READY” condition. Pressed, during its ordinary dispensing phase, it allows free dispensing of a product only if the entry “Y” is set in the “FREE KEY” function (see 8.2.3). Keeping it pressed, in the programming mode, it moves the cup column (rotation of 180°) inside the loader. Fig. 60 6.5 CPU card keys The CPU electronic card has three keys that allow the Maintenance Technician to program or upkeep the system (Fig. 60). 3 2 1 6.4 Description of keys in ordinary dispensing mode HOT DRINKS SECTION Decaffeinated Key (7 – Fig. 59) This preselection key will be active only if the “DECA PRESELECTION” function is enabled during the programming phase (see 8.2.3). To brew a beverage with decaffeinated coffee, press first this key and then the desired beverage key (example: to brew a decaffeinated cappuccino, press the Decaffeinated key and then the Cappuccino key). The pre-selection remains active for 8 seconds. Cup Selling Key (8 – Fig. 59) The cup will be dispensed only if the CUP KEY function was enabled during the programming phase (8.2.3). The pre-selection remains active for 8 seconds. “-” Key - Sugar quantity (9 - Fig. 59) Decreases the quantity of sugar into selected beverage. Press the key before selecting the beverage. The pre-selection remains active for 8 seconds. “+” Key - Sugar quantity (10 - Fig. 59) Increases the quantity of sugar into selected beverage. Press the key before selecting the beverage. The pre-selection remains active for 8 seconds. A-B-C-D-E-F-G-H-I Keys (11 to 19 - Fig. 59) Press these keys to brew the programmed beverages. SNACKS SECTION 1-2-3-4-5-6 Keys (from 1 to 6 - Fig. 59) Press these keys to select the codes of the products (snacks) to be dispensed. Important The functions of the programming keys are described at 8.1 (page 32).

supply Important It is necessary to use soluble products considered suitable for automatic distribution . During the programming phase, when the display shows: “BEVERAGE PREPARATION” (see 8.2.3), pour lyophilized products into the relevant containers. 7.1.1 Soluble product supply Rotate the container locking lever clockwise (Fig. 61). Fig. 61 Fig. 62 Remove the container (Fig. 62). Pour the soluble product into the container (Fig. 64) without exceeding 2/3 of the maximum capacity. Move the container to the supporting bracket (Fig. 63). Fig. 64 Fig. 63 Replace the lid on the container and carry out the inverse procedure.

Fig. 66 Remove the container (Fig. 66). Fig. 65 Move the container to the supporting bracket (Fig. 67). Replace the lid of the container and carry out the inverse procedure. Fig. 67 Fig. 68 Pour the sugar inside the container (Fig. 68) without exceeding 2/3 of the maximum capacity.

Remove the lid of the container (Fig. 69). Use a scoop to pour the coffee beans into the container (Fig. 70) without exceeding 2/3 of the maximum capacity. Fig. 69 Fig. 70 Replace the lid on the container. Important If “COFFEE NOT AVAILABLE” is displayed after the supply, you need to: - press key 2 (Fig. 60) to enter the maintenance menu; - press twice e key (7 - Fig. 59) to eliminate the error. 7.2 Grinding adjustment Turn the knob until reaching the desired index number (Fig. 71). The values of reference for correct grinding are: - Italy:………………………..…………….. 4 - 7 - Spain:…………………………………….. 5 - 8 - France - Switzerland: …………………… 5 - 8 - Germany - Austria:……………………… 6 - 9 - USA - Canada:…………………………… 6 - 14 Fig. 71 Important If during dispensing, coffee comes out too slowly, you need to adjust the grinding on a higher value. If it comes out too quickly you need to position the index on a lower value. After modifying the grinding you need to dispense at least two coffee cups to appreciate the variation.

Insert the packet of stirrers (Fig. 74). Fig. 75 Fig. 74 Insert the second packet of stirrers and remove the paper. 7.3 Stirrer supply Important Use stirrers suited to automatic distribution, without imperfections and conforming to the dimensions indicated in sect. 2.4 Technical Data. Press the locking clip and rotate the stirrer dispenser towards the outside (Fig. 72). Fig. 73 Remove the counterbalance bar (Fig. 73). Fig. 72

Bring the stirrer dispenser to the starting position (Fig. 77). Fig. 77 7.4 Cups supply Important This is a very delicate operation. Lack of respect for the instructions provided at this point could cause serious damage to the cup distributor. The rotation of the cup column must be carried out with the door open to be able to see the operation as it happens. Open the door of the cup loader (Fig. 78). Press key 1 (Fig. 60) of the CPU card to enter the programming mode. Keep key 3 (Fig. 60) pressed until the complete rotation (180°) of the cup column (Fig. 79). Warning It is forbidden to introduce hands near or inside the cup column during rotation. Fig. 79 Fig. 78

programming mode. Fig. 81 Insert the cups into the central column, after this fill the lateral compartments (Fig. 81). Warning The introduction of too many cups can cause the blockage of the cup distributor. Respect the Min. and Max. levels shown on the adhesives. Widen the lateral sides (Fig. 80). Fig. 80 7.5 SNACKS supply Important It is essential to use cold snack/drinks products that do not require specific temperatures for their preservation. Open the door and slide the trays towards the outside until they block (see at sect. 5.3 the composition of the trays and the spirals). Load then the bottles starting from the most internal part (motor sides) until the spaces on each spiral are filled (Fig. 82). Fig. 82 Load the bags of snacks, positioning them horizontally on the double spiral and in vertical position on the single spiral until the spaces on each spiral are filled (Fig. 83). Fig. 83

spiral are filled (Fig. 84). Fig. 84 7.7 Manual filling of the boiler Druing the first switching on of the vending machine it is good practice to fill the boiler manually. After switching on the vending machine it is possible to fill the boiler through one of the following procedures: a) - press key 2 (Fig. 60) to enter the maintenance menu; - press key e (7 - Fig. 59) and subsequently the UP key (10 - Fig. 59) to access the WASHING entry; - press key e (7 - Fig. 59) to carry out the automatic cycle of complete wash. b) - press key 2 (Fig. 60) to enter the maintenance menu; - press key e (7 - Fig. 59) and subsequently the UP key (10 - Fig. 59) to access the WASHING entry; - press keys A, B, C, etc. (beverage keys) to carry out the washing cycle of each circuit. c) - press key 1 (Fig. 60) to enter the programming menu; - press keys 1 and 2 simultaneously (Fig. 60) on the CPU card to carry out the washing cycle. Important The washing operation must be repeated until no water flows out of the dispensing nozzles. 7.8 Use of the machine Important The instructions for use are shown on the plate on the front side of the vending machine. The selection procedures of the drinks and snacks are shown in section 9. 7.6 First Switching on Carry out the supply (following the instructions in the preceeding points) and plug in the machine (see 5.10) to the power supply. Set the main switch (5 - Fig. 1) to the “I” (ON) position. At this point the message “SAECO combi SAECO” will be displayed and the self-configuration that controls all of the settings previously defined begins, i.e.: - presence and condition of the motors; - layout of the trays inserted (the Programming and Maintenance menus are adapted to the configuration of the vending machines trays); - presence of the TIME KEEPER; - correct positioning of the bracket. Possible anomalies, found during the self-configuration cycle are stored so that the vending machine, out of the autodiagnostic phase, can show them on the display. After the vending machine is switched on, the compressor remains inactive for some minutes. Carry out the grinding adjusment as instructed in 7.2

programming and maintenance parameters. The section should therefore be read carefully, to fully understand the correct sequence of operations to be performed. 8.1 Description of programming and maintenance phase keys To surf inside the menu of the vending machine use the keys described below. key e: ENTER (7 - Fig. 59) Pressing this key it is possible to access the following level of programming or maintenance. Furthermore it is possible to modify or confirm the values set in the entries of the programming or maintenance menus. Key c: CANCEL (8 - Fig. 59) Pressing this key it is possible to go back to the previous level of the programming or maintenance menu. It is also possible to avoid storing the values of the previously required modifcation. Key V: DOWN (9 - Fig. 59) Pressing this key it is possible to access the preceding entry inside the same level. If used after requesting the change of a datum, it decreases the value of the same datum. Key : UP (10 - Fig. 59) By pressing this key it is possible to access the following entry inside the same level. If used after requesting the change of datum, it increases the value of the same datum. Fig. 85 1 8.2 Programming menu The structure of the programming menu is shown in 8.2.2. At 8.2.3 all of the entries present in the programming menu are described. 8.2.1 Entering the programming menu Open the upper door, disable the safety device (see 3.4) and press key 1 (Fig. 85) to access the programming menu. If no password has been assigned you enter the programming menu directly. Important If vending machine was assigned a password to enable the programming menu, “PASSWORD 0000” will appear on display with a flashing cursor on the first digit. Now enter the password using UP and DOWN keys. Confirm the entered digit by means of ENTER key. To exit the programming menu and return to the normal operation of the vending machine: - press key 1 again; - remove the key from the safety switch, thus switching off the vending machine; - close the door and wait for the end of the self- configuration process. ^

SISTEM MANAGEMENT VM CODE 0000 VM CODE >0000< STOP STOP COFFEE 00000 LIM:00321 STOP BEVERAGE STOP SOLUBLE STOP WATER 00000 LIM:01021 SOLUBLE 1 00000 LIM: 000111 SOLUBLE 2 00000 LIM: 000222 SOLUBLE 3 00000 LIM: 000333 SOLUBLE 4 00000 LIM: 000444 RESET >Y< N BEVERAGE A 00000 LIM. 000111 BEVERAGE B 00000 LIM. 000222 BEVERAGE C 00000 LIM. 000333 BEVERAGE D 00000 LIM. 000444 BEVERAGE E 00000 LIM. 000555 BEVERAGE F 00000 LIM. 000666 BEVERAGE G 00000 LIM. 000777 BEVERAGE H 00000 LIM. 000888 BEVERAGE I 00000 LIM. 000999 RESET MIN. TEMPERATURE 098 MIN. TEMPERATURE > 096 < MAX. TEMPERATURE 108 MAX. TEMPERATURE > 110 < COLD TEMPERATURE 6 COLD TEMPERATURE > 8 < COMPRESSOR YES COMPRESSOR >Y< N DRAINAGE TANK NO DRAINAGE TANK >Y< N FLOW METER COFFEE FLOW METER COFFEE TEXT STAND-BY SAECO COMBI SNACK TEXT DISPENSING WAIT FOR PRODUCT TEXT OUT OF SERVICE OUT OF SERVICE PRESELECTION DECAF YES FLOW METER BEVERAGES TEXT STAND-BY COMBI SNACK TEXT DISPENSING WAIT FOR PRODUCT TEXT OUT OF SERVICE OUT OF SERVICE PRESELECTION DECAF >Y< N CONTINUE Entries selectable only with complete menus

YES CUP BUTTON ENABLE LANGUAGE ITALIANO CHANGE PASSWORD 0000 COMPLETE MENUS YES MULTIPLE BEVERAGE > 02 < BEVARAGES ACTIVATED YES: ABCDefGHI FREE VEND BUTTON >Y< N CUP BUTTON DISABLE LANGUAGE ITALIANO LANGUAGE ENGLISH LANGUAGE FRANCAIS CHANGE PASSWORD 0001 COMPLETE MENUS >Y< N MULTIPLE BEVERAGE ON/off:ABCDEFGHI CONTINUE ENABLE >Y< N SYSTEM MANAGEMENT COIN VALIDATOR ENABLE YES COIN VALUE COIN 01: 50 COIN VALUE COIN 07: 50 PROTOCOL PAYEMENT SYSTEM Entries selectable only with complete menus ENABLE RESET YES ENABLE RESET >Y< N ENABLE >Y< N BANKNOTE VALIDATOR ENABLE YES BANKNOTE VALUE BANKNOTE 01: 1000 BANKNOTE VALUE BANKNOTE 04: 1000 INHIBITION LEVEL 0 INHIBITION LEVEL >0< 1 INSTANT CYCLE YES INSTANT CYCLE >Y< N

022 BEVERAGE B %SOLUBLE. 3: 90 BEVERAGE B H2O COFFEE : 38 BEVERAGE B SUGAR: 0 BEVERAGE B BEVERAGE CHECK BEVERAGE A SEQUENCE 003C PREPAR. BEVERAGE BEVERAGE B PREPAR. BEVERAGE BEVERAGE C BEVERAGE B SEQUENCE 003C BEVERAGE A SOLUBLE 3: 005 BEVERAGE A H2O SOLUBLE. 3: 022 BEVERAGE A %SOLUBLE. 3: 90 BEVERAGE A H2O COFFEE: 38 BEVERAGE A SUGAR: 0 BEVERAGE A BEVERAGE CHECK BEVERAGE B PRESS KEY BEVERAGE A PRESS KEY BEVERAGE PRICES NORMAL PRICE VALUE PRICE 002: 250 SET GLOBAL SET SINGLE PRICE VALUE PRICE 001: 50 GLOBAL 001: 200 ABCDEFGHI IMPOSTAZIONE GLOBALE GLOBAL nnn: 500 ABCDEFGHI SINGLE 001: 200 ABCDEFGHI SINGLE nnn: 500 ABCDEFGHI PREPAR. BEVERAGE BEVERAGE D PREPAR. BEVERAGE BEVERAGE E PREPAR. BEVERAGE BEVERAGE F PREPAR. BEVERAGE BEVERAGE G PREPAR. BEVERAGE BEVAERAGE H PREPAR. BEVERAGE BEVERAGE I MULTIVEND YES OVERPAY TIME 100 SCALING FACTOR 10 DECIMAL POINT POSIT. 0000 MULTIVEND >Y< N OVERPAY TIME 120 SCALING FACTOR 1 DECIMAL POINT POSIT. 00.00 PAYMENT SYSTEM Entries selectable only with complete menus PREPAR. BEVERAGE PRICE MANAGEMENT PRICE VALUE PRICES nnn: 550 PRICE VALUE BEVERAGE PRICES CONTINUE NATION CODE 0039 NATION CODE 0042

To set the 3 PRICE level at 550 ITL: - access the programming menu as indicated in 8.2., if the password is not requested, the entry “SYSTEM MANAGEMENT” will appear; - Scroll the menu entries with UP key (10 – Fig. 59) until the message “PRICE MANAGEMENT” is displayed: - Press ENTER key (7 – Fig. 59) until the following message is displayed: - Scroll the menu entries with UP key until the following message is displayed: - press the ENTER key (the cursor on the digit to modify will flash); - increase or reduce the digit with the UP and/or DOWN keys and to confirm the value desired, press the ENTER key (the cursor disappears). e e PRICE VALUE PRICE 001: 50 PRICE VALUE PRICE 003: 550

refrigerating compartment between +8°C and +15°C. - Compressor It allows to desactivate or activate the compressor. - Tank It allows sensor level (optional) reading inside the discharge fluid tank. - Coffee/beverage pulse counter The mechanical pulse counter (optional), enables choosing whether to count the coffee or the beverages dispensed. - Stand-by Text It allows to enter the text which appears on the display when the vending machine is in normal operating mode. - Dispensing Text It allows to enter the text, on display, when the vending machine is dispensing a product. - Out of Service Text It allows to enter the text, on the display, when the vending machine stops for trouble - Deca preselection It allows to enable the 7 key (Fig. 59) for the preselection of decaffeinated coffee. This preselection allows the user to obtain beverages with the coffee beans replaced by instant 4 (usually instant decaffeinated coffee). - Instant Cycle It enables the so-called “instant cycle” mode for soluble 4 brewing. Such brewing mode differs from the usual brewing cycle of instant beverages as the powder is dispensed before the water and not simultaneously. The instant cycle is used for beverages brewing when all the following conditions are fulfilled: - “preselection deca” option set on YES; - “instant cycle” option set on YES; - The selected soluble is number 4; - The required soluble quantity is less than 21 (safety threshold to prevent the mixing bowl from clogging). The menu can be viewed only if the “COMPLETE MENUS” option is set on YES. - Multiple beverage It allows to set beverage multiple dispensing. It allows to select which beverages will be enabled for multiple dispensing and the number of dispensing. The upper line will remain unchanged for all the following operations, while the lower one will show the number of consecutive beverages. It is possible to set a value between 2 and 8. 8.2.3 Description of messages in the programming menu SYSTEM MANAGEMENT The entries of the SYSTEM MANAGEMENT ARE: - VM Code It allows to assign an identification code for the vending machine. - Stops It allows you to set the maximum amount of soluble powder, water, drink or coffee. Once reached the maximum amount, the vending machine stops the dispensing of relevant beverages. The first digit on the right (“00000”) refers to the quantity of the product dispensed from the last ‘RESET’ (partial counters). The left hand digit, preceded by “LIM”, shows the maximum dispensable quantity (changeable value). Example: - Stop coffee It allows to set the maximum number of coffee cups to be dispensed before the stop - Stop beverage It allows to set the maximum number of individual beverages to be dispensed before the stop - Stop soluble It allows to set the maximum quantity of powder for each soluble product to be dispensed before the stop - Stop water It allows to set the quantity of water to be dispensed before the stop. Once reached the set quantity, beverage dispensing is stopped. - Reset It allows to reset all partial counters of product quantity stopping function. - Minimum temperature It allows to set the temperature that the vending machine keeps for a few minutes after a beverage has been dispensed. Set value is expressed in centigrade. - Maximum temperature It allows to assign the temperature to which the vending machine is brought after a certain time from the last dispensing, so that the natural lowering of the temperature of the hydraulic circuits can be compensated. Set value is expressed in centigrade. BEVERAGE D 00000 LIM. 000444

Example: The keys indicated with a capital letter are enabled, those with a lower case letter are disabled, consequently pressing them during normal functioning will display the message “NOT AVAILABLE”. To enable/disable the beverage keys it is necessary to press the same beverage key. On each pressing the corresponding letter will move from lower case to upper case and vice versa. - Free vend button It allows to enable key 3 (Fig. 60) of the CPU card, to the free dispensing of a product (beverage/snack) during the normal operating phase. - Cup Selling Key It allows to assign cup selling to CANCEL key. Choosing ‘ENABLED’ the CANCEL key will work as a selection key for the cup product. - Reset validation It allows to ‘RESET’ the data in the maintenance menu (STATISTICS). - Language It allows to select the language to be used by the vending machine. - Modify password It allows to modify or set the password. The password consists of a number between 0001 and 65536. The 0000 value (default value) means no password. To set the password, press UP and DOWN keys and confirm using ENTER key. Recommended solutions To speed up the input of the password digits, the beverage keys (A, B, C etc.) are combined to the following values: Key Value A +10 B -10 C +100 D -100 E +1000 F -1000 Channel Payment system 1 Parallel coiner 2 Parallel coiner 3 Parallel coiner 4 Parallel coiner 5 Parallel coiner 6 Parallel coiner/mechanical coiner 7 Canceling/mechanical coiner Example: to set the value 12353 it is necessary to press: - 12 times the E beverage key; - 3 times the C beverage key; - 5 times A key; - 3 times UP key; - to confirm press ENTER key. - Complete menu It allows to choose whether the entries of the programming menu should be shown entirely or only partially. The least frequently used entries are highlighted by a frame outlined at 8.2.2 and can be shown only if in the data “Y” is set in this function. PAYMENT SYSTEM The entries of the PAYMENT SYSTEM are: - Parallel coiner It allows to enable the parameters of the parallel coiner, of the mechanical coiner, the canceling machine and the choice of values to assign to the single money channels. - Enables Setting “Y”, management of the parallel coiner, the mechanical coiner and the canceling machine are enabled. Setting “N”, a parallel coiner possibly attached to the vending machine is disabled. - Coin value It allows to set the value of the coins transferred to the vending machine from the parallel coiner, the mechanical coiner and the canceling machine. The following table shows the combinations channel/ payment system. VALIDATION DEVERAGES YES: ABCDefGHI

Each beverage can be prepared using coffee beans and/ or soluble products. The manager has can choose the desired components (max 4) and the order of use. Each component is identified by a number or a digit (Fig. 86). Sugar Soluble 1 Solubile 2 Soluble 3 Soluble 4 Fig. 86 Coffee beans C - Protocol It allows to choose the protocol used by the vending machine to communicate with the payment system installed on the vending machine: - Executive protocol; - BDV Protocol; - MBD Protocol; - PRICE HOLDING (ECS) Protocol. - NO PROTOCOL (no serial protocol). The “NO PROTOCOL” setting shall be used when a payment system operating with one of the protocols provided in the other settings “EXECUTIVE”, “PRICE HOLDING”, “BDV” or “MDB” is not installed on the VM. This new setting is necessary since the VM always checks the dialogue with the provided payment systems. IF the VM detects any link absence, it signals the anomaly on the display through the message “NO LINK”. This signal cannot be considered an error condition. - Multivend It allows to use possible residual credit to acquire other beverages. Setting “N” (no), the machine will store residual credit. - Overpay time It establishes the maximum time (expressed in seconds) after which the machine stores the displayed residual credit. It can be adjusted in 10-second steps. Setting “000” the function is disabled. - Scale factor It allows to set the number of zeros fixed in the credit. - NATION KEY It allows the user to set the nation code (international code) as required by the SAECO-NET program. - Point position It allows to set the point position of the decimal in the credit. BEVERAGE A SEQUENCE 003C BEVERAGE A SOLUBLE 3: 005 - Sequence: It defines the order in which the products making up the beverage are dispensed. No product corresponds to “0”, subsequently with the combination of digits “C300” or “C030” or “0C30”, product 3 and coffee beans will always be dispensed. On the basis of the sequence the settings of the parameters relevant to the products that make up the beverage will be requested. - Soluble: It defines the quantity of the soluble product to be dispensed. Example: “005” indicates that 5 units of soluble product 3 will be used. The reference unit is preset by the manufacturer. The quantity of soluble product is adjustable from “0” to “250” in steps of 1. Dispensing of the soluble product does not occur when the parameter is set at “0000” (in this case water is dispensed).

sequence “SOLUBLE - WATER - % SOLUBLE” will appear again. If the programming parameter concerning soluble (“SOLUBLE - WATER - % SOLUBLE”) is such to extend powder dispensing beyond water dispensing, the vending machine stops delivering powder and emits a beep (insufficient mixer rinsing). Re-check the set parameters to obtain a correct dispensing (powder dispensing must end a few instants before the end of water dispensing to allow a good rinsing of the mixer). - Coffee Water: It defines the quantity of coffee to dispense. Example: “38” indicates that 38 water units will be dispensed. Reference unit is preset by the manufacturer. The quantity of coffee is adjustable from “0” to “500” with steps of 2. - Sugar: It defines the quantity of sugar to dispense with the beverage. The following table shows the different settings. - Beverage check: It allows to perform dispensing tests on the beverage just set. Pressing ENTER, “PRESS KEY” appears, and you can choose the key to press relative to the type of dispensing test: - A key Full beverage; - B key Beverage without cup, sugar and stirrer; - C key Only water; - D key Only powder. Sugar in beverage without preselection Without 1 2 3 4 Without Settings 0 1 2 3 4 NO Sugar in beverage with preselection Quantity preselected Quantity preselected Quantity preselected Quantity preselected Quantity preselected Without sugar BEVERAGE A H2O COFFEE : 38 BEVERAGE A SUGAR: 0 BEVERAGE A BEVERAGE CHECK BEVERAGE A H2O SOLUBLE. 3: 022 BEVERAGE A %SOLUBLE. 3: 90 Soluble speed MAX MIN 10 100 130 % Soluble Pump speed MAX MIN 10 100 130 % Soluble Fig. 87 - Water soluble: It defines the quantity of water to mix with soluble in powder. Example: “3” indicates that water will be mixed with soluble product 3. “022” indicates that 22 units of water will be dispensed into the soluble product. The reference unit is preset by the manufacturer. The quantity of water is adjustable from “0” to “500” with steps of 2. - % Soluble: It defines the speed with which the soluble powder and the water are dispensed (see graph – Fig. 87). Dispensing speed of soluble powder and hot water is adjustable from “10” to “130” with steps of 10. Setting a value of “10”, the pump works at the maximum delivery, while soluble product is dispensed at the minimum capacity with impulses. Setting “100” both the soluble product and water will be dispensed at the maximum capacity. Setting “130” the pump works, with impulses, at minimum capacity, while soluble product is dispensed at the maximum capacity.

snack. Move to the desired selection with the UP and DOWN keys, press ENTER (the cursor will move from S11 to 003). Choose the price level and confirm with the ENTER key. - Cup price It enables choosing the price level to be combined with the cup on sale. - Deca price disc./incr. It enables setting the value of the discount/increase of the price of the beverages dispensed with the decaffeinated soluble instead of the ground coffee. TIME MANAGEMENT The items of the TIME MANAGEMENT are: - Never free The supply of products and beverages shall be paid. - Always free The supply of products and beverages is free. Important When the Time Keeper clock module is present, it is possible to set: - washing times; - switching on and off times; - pregrinding times; - differentiated pricing times; - free dispensing times. SINGLE S11 003: 500 PRICE MANAGEMENT The items of the PRICE MANAGEMENT are: - Price table: 99 levels of prices can be set. - Beverage prices It allows to combine each beverage with one of the price levels set in the PRICE TABLE. The combination can be: - GLOBAL (all beverages are given the same price level); - SINGLE (each beverage will be given a special price level). - Global setting: By pressing UP and DOWN keys and confirming with ENTER, the price level can be combined with all beverages. - Single setting: It allows to choose the price level to combine with each beverage. Using the UP and DOWN keys the price level can be selected (from 001 to 099). To combine a beverage with a specific price level you need to press the beverage key and the letter corresponding to the beverage will change from lower to upper case. Confirm with ENTER. In the example message, the price level 003 corresponding to a value of 500, is assigned to beverages A,B,C,D,F,G,I. The other beverages (e - i) are combined with a different price level. - Price selection It allows to combine one of the price levels set in the PRICE TABLE with each snack. The combination can be: - GLOBAL (all beverages are given the same price level); - SINGLE (each beverage will be given a special price level ). - Global setting: By pressing UP and DOWN keys and confirming with ENTER, the price level can be combined with all snacks. PRICE TABLE PRICE 003: 550 GLOBAL 001: 200 ABCDEFGHI SINGLE 003: 500 ABCDeFGhI GLOBAL 001:200

At 8.3.3 all of the entries present in the maintenance menu are described. 8.3.1 Access to the maintenance menu Open the upper door, disable the safety device (see 3.4) and press key 2 (Fig. 88) to access the maintenance menu. To exit the maintenance menu and return to the standard operation of the vending machine: - press key 2 again ; - remove the key from the safety switch to turn off the vending machine; - close the door and wait for the self-configuration process to end. Fig. 88 2

PP : 005000 BEVERAGE COUNTER TT : 004500 PP : 002500 BEVERAGE A TT : 000800 PP : 000500 BEVERAGE B TT : 000800 PP : 000500 FREE TT : 000015 PP : 000002 NORMAL TT : 000300 PP : 000200 BEVERAGE I TT : 000800 PP : 000500 SOLUBLE COUNTER. 1 TT : 000175 PP : 000175 SOLUBLE COUNTER. 2 TT : 000270 PP : 000270 SOLUBLE COUNTER. 3 TT : 000225 PP : 000225 SOLUBLE COUNTER. 4 TT : 000130 PP : 000130 SOLUBLE COUNTER TT : 000800 PP : 000800 SNACK COUNT TT : 004500 PP : 002500 SNACK 11 TT : 000800 PP : 000500 NORMAL TT : 000300 PP : 000200 SNACK 13 TT : 000800 PP : 000500 SNACK nm TT : 000800 PP : 000500 RESET >Y< N WATER LEVEL COUNT TT : 000500 PP : 000500 CUP COUNT TT : 004500 PP : 002500 SUGAR COUNT TT : 000500 PP : 000500 RESET FREE TT : 000025 PP : 000015 8.3.2 Structure of the maintenance menu This message appears only if there is an error, otherwise “WASHING” appears. Automatic test cycle of all tray motors DRAIN BOILER DRAIN BOILER >Y< N TEST TT : 000015 PP : 000002 Appears only where RESET is enabled in SYSTEM MANAGEMENT (reset both statistics and counters). ERROR LOG ERROR LOG Mxx Eyy dd/mmm hh:mm

MAINTENANCE CONTROL MOTORS COUNT COFFEE COUTER TT : 008000 PP : 005000 BEVERAGE COUNTER TT : 004500 PP : 002500 BEVERAGE A TT : 000800 PP : 000500 BEVERAGE B TT : 000800 PP : 000500 To verify the number of beverage B dispensing: - enter the maintenance menu as indicated at 8.3.1., the entry “MAINTENANCE” appears; - Scroll the menu entries with UP key until “COUNTER” is displayed: - press keys ENTER - UP - ENTER – UP in sequence, after the last key the entry “BEVERAGE B / TT: 000800 PP: 000500” appears. e e 8.3.3 Descripition of message in the maintenance menu MAINTENANCE In this function it is possible to show and reset the errors that may be present. It is also possible to upkeep the vending machine. The error reset can be executed through the maintenance menu or using the so-called Automatic Error Reset mode. The latter, designed to be used by unskilled technical personnel, can be activated without entering the programming/maintenance menu and tries to remove automatically any (non-critical) error conditions that may occur in the V.M., for both the hot beverages and snacks. This mode does not eliminate all error conditions, but only those caused by operational defects. Errors are divided into two groups (defect and failures) according to their criticality and therefore according to the easiness of removing the causes that determined them. Defects include error conditions automatically recovered when their cause ceases to exist, as well as those conditions requiring an operator’s intervention that, consequently, can be removed only upon the operator’s request. Failures, on the contrary, always require a technical intervention of skilled personnel. The following table shows the error conditions divided into their two categories Operational defects Failures Self-reset Automatic reset Manual reset Cups not available (code 08) No water (code 01) Arm blocked (code 06/07) Drain tank full (code 09) No coffee (code 02) Sticks blocked (code 11/12) No brew group (code 20) Brew group blocked (code 03/04) Boiler2 temp. sensor (code 13) Flowmeter (code 05) Boiler1 temp. sensor (code 14) Cups blocked (code 10) Nation key missing (code 15) Beverage/s blocked (code 48) Eeprom memory (code 16) Motor switching (code 51) Cup basket blocked (code 17) Motor overcurrent (code 52) Timekeeper missing (code 25) Motor out of control (code 53) Refrigerator temp. sensor (code 27) Motor powerdown (code 54) Frost sensor (code 29) Motor timeout (code 55) Position of decimal point (code 31)

- move the gearmotor of the coffee unit by pressing beverage A key; - move the cup bracket by pressing beverage B key; - move the cup loading central column by pressing beverage C key. - Error / Message nn Describes the current error (check the cause at 11.2 Error messages). If there are no errors present, this message does not appear. After verifying the cause of the error, press ENTER key to reset the vending machine (for the complete list of errors see 11.1). - Automatic Error Reset Simplified mode (for technical unskilled personnel) for error reset that, when implemented, tries to remove any non-critical error condition in the VM operation. Starting the Error Reset Procedure The error-reset procedure is started by pressing both the “1 Programming” and “ 2 Maintenance” buttons simultaneously (see Fig.60) for at least 5 seconds. A beep signals the procedure start. Reset Procedure in Absence of Errors If no failure is present, the display shows the message “Ok - 0/0”. The user can go back to the standard mode by pressing ENTER. In this way, a quick system check-up by the operator is also assured. Reset Procedure in Presence of Errors In presence of errors the procedure consists of two phases: 1. Error list; 2. Error removal (attempt to remove). Error List The VM displays a list of detected errors. The first line of the display indicates the total number of errors “ ERRORS XX ”. The second one displays their descriptions on one or more screens. - Such list is made according to the following rules: The errors relating to spiral motors are grouped, for ex.: “M 22 23 33 42 43” (possibly on more than one screen page) with no regard to the error code. - All the remaining errors are displayed on a single screen page containing their descriptions for ex.: “NO WATER 01”. The user can pass to the following screen page by pressing ENTER. By pressing ENTER again after viewing the last screen, the user will remove the errors. Error Removal (Attempt to remove) The VM tries, in sequential order, to remove automatically the errors. During these attempts the display indicates the error that is being removed (for ex. “Reset M24-E51”; where M24 identifies the motor to which the error refers while E51 is the code of the detected error). In the second line of the display there is a “status bar”: the bar elements are made by points “.”. At the end of each attempt the display shows the message Ok/Fail and then proceeds with the following step. If, at the end of the sequence, all the errors have been removed, the reset was successfully carried out; otherwise - if one or more errors could not be removed - it proved to be unsuccessful. Successful Reset The VM shows the message “ Ok - N/N” with a long single beep. N indicates the number of removed errors. The user can go back to the standard mode by pressing ENTER. Unsuccessful Reset If, at the end of this procedure, at least one error condition remains unchanged, the display will show the message “Fail X/N” where X is the number of errors that could not be removed and N the total number of detected errors. The message is accompanied by some short beeps. The user can go back to the standard mode by pressing ENTER. - Error Log The COMBISNACK VM stores all the error conditions occurred. The storage takes place at the detection of the error condition and consists in storing the following information: 1. code of the error occurred 2. number of the spiral motor to which the error refers (if it refers to a spiral motor) 3. day, month, hour and minute of the error detection (this information is given only if the VM is equipped with a timekeeper). The information is included in a list that can contain up to 50 elements, over that limit the information is stored starting by position 1 (previous information will be lost).

Use theMaintenance/ERROR LOG ERROR LOG menu Mxx Eyy dd/mmm hh:mm Mxx = number of the spiral motor to which the error refers Eyy = error code dd = day of the month mmm = month hh = hour mm = minute Use “+” and “-“ to scroll the list. Erasing the error log Enter the error list and press the Actually, the log will not be erased, the VM will display only beverage button 9 the information stored after this operation, instead Viewing all the information Enter the error list and press the The VM will display again all the information (including erased information) beverage button 5 Getting the total number of stored Press the snack buttons “1” and SAECO COMBI SAECO errors (with the VM in the standard “3” simultaneously XXX yyy zzz operation mode) Note Any error or anomaly is stored, except blocks (coffee block, soluble block, beverage block, and water block) - Washing It allows to rinse the dispensing circuits of the soluble products. Pressing the ENTER key the automatic cycle starts, thus activating in sequence each soluble circuit. Recommended solutions To wash the circuit of a single soluble you need to keep the beverage keys pressed: - Beverage A key: soluble 1 wash - Beverage B key: soluble 2 wash - Beverage C key: soluble 3 wash - Beverage D key: soluble 4 wash - Boiler emptying It enables starting the automatic boiler discharging cycle. MOTOR CHECK Through this function a diagnostics is displayed of all active motors. It is then possible to test each or all the motors in sequence. - Motor failures: The digit shown in the second line (example “07”) indicates the number of motor failures in the spirals. By pressing ENTER key, you enter the entries identifying both faults and error of motors. (See table on page 44). This error can be cancelled by pressing ENTER again within these entries. The vending machine actuates the motor and try to time it. If the operation is successful, the error number is reset. Otherwise, check the cause of the failure on the out-of-service message table (11.2). - Single motor Enables scrolling the list of motors to carry out a test on a single motor. The second line indicates the condition of the motor. - Sequence of motors Allows you to carry out an automatic performance test on all motors. Through this function, the vending machine will actuate in sequence all spiral motors. In case a motor should be faulty timed, the v.m. will turn it until it reaches the correct position. Important After every fault reset, a check of the motor showing a trouble must be done.

“52” Motor overvoltage. “53” Motor running with no control given. “54” Black-out during the brewing cycle. “55” No motor detected. REMEDIES Check the motor and eliminate the failure. Reset and check motors. If the problem persists, contact your Authorized Customer Service Center. Eliminate the failure. Reset and check motors. If the problem persists, contact your Authorized Customer Service Center. Replace the motor, reset and check the motors. Reset and check the motors. Check the wiring and eliminate the failure. Reset and check the motors. COUNTERS This function makes it possible to display the total and partial number of coffee beans, beverages, soluble beverages, snacks (selections), water, cups and sugar dispensing. - Reset Allows to reset all counter data. 9 OPERATION AND USE 9.1 Beverage selection (HOT DRINKS) The machine can dispense 9 beverages. A beverage can be selected according to the following conditions: - the vending machine has reached the set temperature. Otherwise, pressing a beverage key, the display shows the message “PLEASE WAIT”. - the available credit is sufficient or the vending machine has been set in free mode. If this is not the case, the display shows the message “INSERT XXX”. - there is no error condition that prevents beverage dispensing. Otherwise “BEVERAGES XXX OUT OF SERVICE” alternated with “NOT AVAILABLE” messages are displayed; - the beverage selected has been enabled. If this is not the case, “NOT AVAILABLE” will be displayed; - the selected beverage is not prevented. Otherwise, before key is pressed, the message ‘BEVERAGE XXX’ alternated with “NOT AVAILABLE” is displayed. If you press the key, then the display shows “NOT AVAILABLE”. - the dispensing outlet door is closed. If this is not the case, the display shows “CLOSE THE DOOR”. Important The dispensing cycle cannot be interrupted by opening the door, until cup, sugar and stirrer have been dispensed. If the door is opened accidentally, it should be reclosed and the beverage dispensing will start again automatically. During hot beverage brewing: - the payment systems are disabled; - it is not possible to have snacks; - the first line of the display shows the programmable dispensing message (default “WAIT FOR PRODUCT”).

dispense beverages for free, insert requested credit. Press the key corresponding to requested beverage. After beverage dispensing, the message “REMOVE CUP” is displayed. Take the beverage from the dispensing outlet. After closing the door the display will show the message “THANK YOU” and after a few seconds “SAECO combi SAECO” (vending machine is awaiting selection). Warning Not to burn your hands, wait for the signal to say that the dispensing is over - “REMOVE CUP”- before introducing it into the outlet. Do not open the brewing door while the v.m. is brewing beverages. In case of failures or product missing during the brewing phase, the display indicates the causes. Messages and special warnings are listed in section 11. 9.2 Selection of products (SNACKS) The vending machine is able to manage up to 5 trays of 6 spirals each. Each spiral is identified by a tray and a spiral code (see 5.4). Pressing a numeric key (corresponding to the tray) the first line of the display shows the message “SELECTION XX”. The user has 8 seconds to input the second digit. If this time expires, even first digit will be cancelled. The requirements to obtain a snack are: - the available credit is sufficient or the vending machine has been set for free operation. If this is not the case, the display shows the message “INSERT XXX”; - no error conditions prevent the operation. On the contrary the display shows the error message “SNACK XXX OUT OF SERVICE” alternated with “NOT AVAILABLE”; - the chosen spiral is present. Otherwise the display shows the message “NOT AVAILABLE”; - no error condition for the requested spiral is present. If this is not the case, the display shows the message “NOT AVAILABLE”. Important During dispensing: - payment systems are disabled; - it is not possible to dispense hot beverages; - the first line on the display shows the programmable dispensing message (default ‘WAIT FOR PRODUCT’). Selection of the snack product There is a label inserted into the lower part of each tray which shows the code of the product and the corresponding price. Insert the amount required. Select the product via the keys from 1 to 6 and enter the desired code (23, 42 etc). After beverage dispensing, the message “THANK YOU” will appear. Remove the product from the tray. After a few seconds the message “SAECO combi SAECO” (vending machine awaiting selection) will appear. Warning In case of failures or product missing during the brewing phase, the display indicates the causes. Messages and special warnings are listed in section 11. Important The instructions for use are shown on the plate on the front side of the vending machine.

maintenance Warning Every component part has to be rinsed exclusively with warm water without using any detergent or solvent that could modify its shape or performance. Do not wash removable components in the dishwasher. During the cleaning and maintenance operations do not touch the following electrical parts; CPU card; starter door; interconnection door. Do not clean these electrical parts with wet clothes and or degreasing detergents. Remove the residue of dust with a jet of dried compressed air or an antistatic cloth. Important Inside the vending machine there is a bipolar 230 Volt service socket (17 - Fig. 1). Only the maintenance technician shall use them to connect working or cleaning equipment. 10.2.1 Maintenance schedule Every day Dampen a cloth with detergents suitable for contact with foods and clean: - the window (6 - Fig.1); - the product dipensing tray (8 - Fig. 1); - the display (1 - Fig. 1); - the ‘instructions for use’ plate (2 - Fig. 1); - the beverage dispensing outlet (3 - Fig. 1); - the keyboard. Weekly • Clean the drip tray (see 10.2.2). • Replace the coffee grounds bag (see 10.2.3). • Empty the discharge fluid tank and wash it (see 10.2.4). • Clean the stirrer channel (see 10.2.5). • Clean the coffee bean hopper and the coffee ground channel (see 10.2.6). • Clean the mixer and dispenser of the soluble products (see 10.2.7). • Clean the dispensing outlet without disassembling it (see 10.2.8). 10 CLEANING AND MAINTENANCE Warning Before performing any maintenance and/or cleaning procedures, set the main switch on “0” to disconnect the power supply. It is forbidden to clean or upkeep the machine with the safety microswitch disabling key inserted. The manufacturer declines any responsibility for possible damages or malfunctioning caused by wrong or poor maintenance. Important During the loading operations do not touch any of the electric parts and do not clean them with wet clothes 10.1 General notes for good operation The machine and its fixed components must be cleaned using non-abrasive sponges or wet clothes. Do not direct water jets on the components and or the vending machine. At each supply, check the correct beverage dispensing. If need be, adjust the grinding. At each supply, check the correct sliding of snacks on trays. Leave enough space between trays. Whenever possible, avoid placing bags side by side, because their folds can get caught while sliding. Load the cans in the lowest tray. Load 25 cl cans, if possible. Place the bigger bags in the central positions. To guarantee the correct operation of the vending machine it is advisable to keep to the instructions and times indicated in the MAINTENANCE SCHEDULE (see 10.2.1).

product and sugar containers (see 10.2.9). Monthly • Disassemble the components of the dispensing outlet and wash them carefully (see 10.2.8) • Clean the dispensing arm (see 10.2.10). • Clean the cup bracket (see 10.2.11). • Clean the refrigerating unit with the aid of a hoover (see 10.2.12). • Clean the coffee grinder (see 10.2.13). 10.2.2 Drip tray cleaning Remove the tray and clean it carefully (Fig. 89). Fig. 90 Use a hoover to eliminate the dirt inside the soluble products outlet, after plugging it to the service socket 17 (Fig. 1). In particular clean and dry the tray indicated in figure 90. Fig. 89 10.2.4 Emptying the discharge fluid tank Remove the tank from the vending machine (Fig. 92). Fig. 92 10.2.3 Coffee grounds bag replacement Tighten the clip, extract the full bag and replace it with a new one (Fig. 91).

Remove the cap (Fig. 94) and empty the fluid tank. Fig. 94 Wash the tank, refit the cap and the drain hose again, replace the tank inside the appliance. 10.2.5 Stirrer channel cleaning Clean the stirrer channel carefully (Fig. 95). Fig. 95 10.2.6 Coffee brewing unit cleaning Disconnect the tube of the dispensing arm (Fig. 96). Fig. 97 Remove the coffee brewing unit keeping the lever in position 3 (Fig. 97). Fig. 96 Fig. 93

upper filter (Fig. 98). Upper filter Important While inserting the unit make sure that reference arrows are aligned. Otherwise, align them using the provided key. Loosen the fastening screws (Fig 99), remove the coffee ground channel and wash it with lukewarm water. Fig. 100 Fig. 101 10.2.7 Soluble product dispenser and mixer cleaning Disconnect the dispensing hose from the nozzle and the dispensing arm (Fig. 100). Remove the instant product funnel along with the funnel cover (Fig. 101).

the mixer case. With a flat screwdriver, levering carefully, remove the fan (Fig. 103). Wash all the components with lukewarm water and pay particular attention not to damage the fan. Carry out the inverse procedure to assemble the components and connect the dispensing hose correctly. Fig. 102 10.2.8 Dispensing outlet cleaning By shifting the locking levers remove the dispensing outlet. (Fig. 104). Fig. 104 Fig. 105 Fig. 106 Remove the lower plate (Fig. 105). Wash the dispensing outlet and the lower plate in lukewarm water (Fig. 106). Only after having dried them well, assemble the lower plate onto the dispensing outlet.

Rotate the upper ring anticlockwise and remove it from the outlet (Fig. 110). Fig. 110 Assemble the dispensing outlet into the vending machine and check that the upper pin is not between the door wall and the microswitch tongue (Fig. 107). NO! OK Fig. 108 Every month, all component parts must be disassembled and cleaned carefully. After removing the outlet (Fig. 104 and 105), remove the spring (Fig. 108).

outlet door (Fig. 111). Fig. 112 After sliding out the door (Fig. 112), wash all components in lukewarm water. Carry out the inverse procedure to assemble the components. 10.2.9 Tanks and containers cleaning To clean the coffee bean hopper you need to: - pull outwards the moving panel (Fig. 113); - Dispense some coffee cups in order to empty the coffee grinder from coffee beans. - slide the container upwards and remove the residues of beans using a hoover; - wash the container inside and dry it carefully before reassembling it. Fig. 113 Fig. 114 To clean the container of the soluble products you need to: - turn clockwise the locking lever of container (Fig. 114);

- wash the inside of the container and dry it carefully before reassembling it. To clean the sugar container you need to: - remove the elbow of sugar (Fig. 116). Fig. 117 - remove the container (Fig. 117). Fig. 116 Fig. 118 - wash the container and dry it carefully before reassembling it. - Empty the sugar feeding duct from the lower opening (Fig. 118) and clean it from any residue.

Lift the locking lever and remove the cup holder (Fig. 122). Fig. 122 10.2.10Dispensing arm cleaning Disconnect the hoses from the dispensing arm (Fig. 119). Fig. 119 Fig. 120 Fig. 121 Disassemble the dispensing unit (Fig. 120). Lift the locking lever and remove the mobile drip tray. (Fig. 121). Wash all components with lukewarm water and reassemble it proceeding in reverse order.

Fig. 123 Wash the components in lukewarm water and carry out the inverse procedure to assemble it. Use a hoover to clean the refrigerating unit and the inside of the compartment (Fig. 124). Fig. 124 10.2.13Coffee grinder cleaning Monthly clean the coffee grinder from any residues that might cause incrustation. After removing the coffee bean hopper (10.2.9 - Fig. 113), clean the coffee grinder carefully with a hoover.

in cases of unscheduled maintenance. Unscheduled maintenance concerns the replacement and the adjustment of components where it is necessary to have specific knowledge and it foresees: - the adjustment of the spirals (procedure described at 10.3.1); - the replacement of the spirals (procedure described at 10.3.2); - the replacement of the motors (procedure described at 10.3.3); - the modification of the layout of the trays (procedure described at 10.3.4). 10.3.1 Spiral adjustment The adjustment of the spirals is made according to the types of product to be dispensed (snack, bottle or can). Spirals can be adjusted in the following way (Fig. 125): - pull the spiral until releasing the joint from the motor housing; - rotate the spiral of 45° at a time until finding the desired position; - release the spiral and the joint will automatically re- enter its own seat. Fig. 125 45°

are supplied, suitable for dispensing products of different sizes and consistency. Other spirals can be requested directly from the manufacturer. All spirals are interchangeable and can be fitted in the trays of the vending machine in the following way: - remove the tray from the vending machine and lean it on the workbench; - remove the motor and the spiral from the tray (Fig. 126); - fit the most suitable spiral to the product to be dispensed. Fit it into the drive flange of motor carrying out the inverse procedure; - adjust the spiral as indicated at 10.3.1. Warning Where the spiral to be replaced is coupled to a dispensing guide channel for bottles, cans or tetrapack, raise it from the bottom over the tray border, then remove it (Fig. 128). You cannot remove the spiral without removing the dispensing guide first. - keeping the motor still, rotate the right spiral anticlockwise until you unblock it from the stop notch (Fig. 127). Rotate the left spirals clockwise. Fig. 128 Fig. 126 Fig. 127

- remove the tray from the vending machine and rest it on the workbench; - remove the motor and the spiral from the tray (Fig. 126); - remove the spiral (Fig. 127); - remove the electrical connectors (Fig. 129); - replace the motors and carry out the inverse procedure for assembly. If you want to replace a motor with a motor driving two spirals you need to: - remove the tray from the vending machine and lean it on the workbench; - remove the motor and the spiral from the tray (Fig. 126); - remove the spiral (Fig. 127); - if present, remove the dispensing guide (Fig. 128); - remove the electrical connectors (Fig. 129); - carry out the same procedure for the other spiral; - remove the spacer (Fig. 130); - fit the snack conveyor (Fig. 131); - connect the two electrical connectors (Fig. 132); Fig. 132 Fig. 130 Fig. 133 - assemble the right and the left spirals on the double motor; - insert the motor with the spirals in the proper channel (Fig. 133); - fit the tray into the vending machine and adjust the spirals as indicated in 10.3.1. Fig. 131

layout of the trays It is possible to modify the position of the trays inside the vending machine moving the guides supporting them. For this operation: - remove the connector corresponding to the tray to be removed (Fig. 134); - remove the tray completely; - disassemble the right guide channel of the tray removing the front screw (Fig. 135); Fig. 135 - choose the desired seat in the vertical rod to reposition the guide channel. Retighten the previously removed screw; - disassemble and reposition the left guide channel in the same way, paying attention to reassemble it at the same height as the right guide channel; - slip in the tray and restore the power connection. Important If the tray is not connected to the preceding connector, you may need to reprogram the sales parameters of the products. - remove the guide channel from its seat (Fig. 136);

FROM VX.yz > TO A.bc - the message on the second line indicates that if the program is updated you will pass from the current version (X.yz) to the update flash version (A.bc); - to upgrade the software press the internal button P1 (near the corner) of the CPU board, any other button will abort the operation - the software requires abt 30 seconds to be updated and the procedure end is signalled by a message on the display; - switch off the vending machine; - disassemble the external memory; - if required, assemble the TIME KEEPER. - switch on the vending machine. The vending machine checks if a suitable external memory is present. It this is the case, the following message is displayed: 10.4 Software updating The v.m. control program is in the flash memory inside the microcontroller. The software can be updated using via the external EPROM or FLASH memory; The following is the general procedure of the operations to be carried out for the above mentioned updates. External EPROM or FLASH memory; The procedure is the following: - turn off the vending machine; - disassemble the TIMEKEEPER (if present); - insert the external memory on a strip of 16x2 (Fig. 137) with the section showing the PIN turned upwards; Make sure the memory pins are all fully fitted, so that it perfectly fits the strip 16x2. Fig. 137 Strip 16x2 for SW upgrading UPDATE COMPLETED

The vending machine is able to detect a series of anomalies that may bring to a full or partial stoppage of v.m. functions. In case of a total stop, the first line of the display will show the out-of-service message, while the second line will display the failure code, for exemple: 11 DISPLAY MESSAGES This section will show the messages displayed: - during normal operation; - in case of failure (error messages). Cause The vending machine is waiting. Beverage dispensing in progress. Dispensing outlet door open SUGAR QUANTITY to be dispensed with the beverage. Preset DECAFFEINATED Waiting for snack selection second number. Coffee beans hopper is empty. Type of product not available. The coin stacking tube level is under the preset limit. The VM does not detect any communication if the payment system is selected Remedy Close the door Carry out the supply (see section 7). Add coins into the change-giving coiner. Check the dialogue with the payment system Message SAECO combi SAECO WAIT FOR PRODUCT CLOSE DOOR SUGAR 1-x SUGAR 2-xx SUGAR 3-xxxxx SUGAR 4-xxxxxxx DECAFFEINATED SELECTION x ? CAFFEE NOT AVAILABLE NOT AVAILABLE USE EXACT CHANGE NO LINK Error cedes / / / / / / / / / / 11.1 Messages during operation The table below shows a list of messages displayed during the standard operating phases. CALL FOR ASSISTANCE OUT OF SERVICE 25 FAILURE CODE In this case the vending machine is out of service. To bring it back into working order again, you need to remove the cause of the anomaly and possibly carry out the error reset procedure described at 8.3.3. If the stoppage of the vending machine is only partial, it normally operates but uses the second line of the display to inform the user of the failure occured, for example: alternated with: SAECO COMBI SAECO (#03#) BEVANDA ABCDEF FAILURE CODE SAECO COMBI SAECO NOT AVAILABLE In this case the second line of the display shows two messages that alternate to inform that the hot beverages A, B, C, D, E, F, are not available due to anomaly 03 (blocked coffee brewing unit 3). The remaining beverages (F, G, H) and all the snacks are available as normal. To bring the vending machine back into full working order, you need to remove the cause of the trouble and possibly carry out the reset procedure of the errors described at 8.3.3.

(faulty electrovalve, the mechanical servo control closes the electovalve). Water network not working. Coffee unit is blocked. Turbine not turning: 1. pump not working; 2. electrovalve blocked 3. water circuit clogged 4. turbine not working. Dispensing arm is blocked. The cup loader is empty. Cup dispenser blocked Trouble with temperature sensor Control unit error in data input into memory. Network frequency detection errors. No brew group Saeco card without timekeeper. Compressor working for more than 4 hours with a faulty probe. This message is signalled after the ERROR 27 persists for 4 hours. Fault in the ambient temperature probe All motors missing or faulty Fault in the refrigerating system probe Remedy Drain the water pipe (Fig. 139 – Point 12.2.1) and solve the problem. Check the hydraulic network Remove the cause of the blockage. 1. Check electric connection. 2. Check electric connection. 3. Check the water circuit. 4. Replace the turbine. Remove the cause of the blockage. Add the cups (see 7.4). Remove the cause that determined the block. Check sensor efficiency. Call the maintenance technician or contact the authorized service centers. Switch off the vending machine, assemble the TIME KEEPER and switch it on again. Fit the brew group properly Remove the cause of the message ERROR 27. Switch off the vending machine. Check the connection of the probe and replace it if necessary. Switch on the vending machine again. Check the connections, reset the faulty motors and if necessary contact your authorized customer service center. Switch off the vending machine. Check the connection of the probe and replace it if necessary. Switch on the vending machine again. Check the connections, reset the faulty motors and if necessary contact your authorized customer service center. Message NO WATER BREWING UNIT BLOCK NO FLOWMETER ARM. DISP. BLOCKED NO CUPS CUP DISP BLOCKED TEMP. SENSOR ERROR Error code 01 03 - 04 05 06 - 07 08 10 14 16 22 23 24 20 25 26 27 28 29 This error blocks HOT DRINKS Beverages with coffe beans HOT DRINKS HOT DRINKS HOT DRINKS HOT DRINKS with cup HOT DRINKS Vending machine HOT DRINKS with coffee Vending machine SNACKS SNACKS SNACKS SNACKS

12.1 Change of location Should the vending machine be positioned in another site you need to: - unplug the machine; - empty the coffee bean hopper, as well as the soluble and sugar containers; - empty the snack/bottle trays; - empty the AIR BREAK device. Slide out the spring from the right pipe (Fig. 138) and convey the water into a container. After draining completely the pipe, fit the spring back into position; Fig. 139 - carry out the boiler draining cycle (maintenance menu); - drain the water pipe. Slide out the spring from the left pipe (Fig. 139) and convey the water into a container. After draining completely the pipe, fit the spring back into position; - turn off the vending machine through switch 15 (Fig. 1); - empty the coffee grounds bag (see 10.2.3); - empty the discharge fluid tank and wash it (see 10.2.4); - clean the vending machine as indicated in section 10; - reassemble the components and close the doors; - raise and position the vending machine in the selected site as indicated at 5.2. 12.2 Inactivity and storage When the vending machine needs to be stored or remains inactive for a long period, it is necessary to carry out the same operations as described in 12.1. So you need to: - wrap the vending machine with a tarpaulin to protect it from dust and dampness: - check that the vending machine is in a suitable place (the temperature should not be less than 1°C) taking care to not lean any boxes or appliances over it. 12.3 Disposal of the vending machine To dispose of the vending machine, it is necessary to proceed as described in the preceding points. It is advisable to send the vending machine to the authorized waste collection center or divide the material (ferrous materials, plastics, electric wires), dismantling them separately. Warning The diposal of the vending machine or of a part of it must be carried out with full respect of the environment and according to local laws in force.