Philips lifeline Quick Setup Manual

for selecting the Lifeline Service! The Lifeline Communicator allows you to summon assistance 24 hours a day by simply pushing your Personal Help Button. This Setup Guide will walk you through 6 simple steps for activating your Lifeline Service. If you have any questions, please contact Philips Lifeline. Quick Setup Guide Classic Personal Help Button Slimline Personal Help Button Power cord Phone cord Communicator or or AutoAlert Personal Help Button Package Contents Optional Accessory: Voice Extension 0940487 6900 QuickStart 1.indd 1 10/1/10 12:29 PM

place the Communicator near the center of the home to ensure a greater range  Where there is an electrical outlet that is near a phone jack and not controlled by a wall switch (it’s okay if a phone is already plugged into the jack)  Where there is a flat surface to put the Communicator on – avoid tablecloths and padded surfaces because they can make it difficult for the Lifeline Personal Response Associate to hear you  Away from sources of noise (television, radio, air conditioner, etc.)  Away from the refrigerator and microwave 2 Before you begin Select a location for the Communicator 0940487 6900 QuickStart 1.indd 2 10/1/10 12:29 PM

Optional Accessory: Voice Extension If you do not have a Voice Extension, please proceed to page 11. 0940487 6900 QuickStart 1.indd 3 10/1/10 12:29 PM

b) on another floor – typical locations for the Voice Extension are a second-floor bedroom or the basement  On a flat, hard surface – avoid tablecloths and padded surfaces because they can make it difficult for the Personal Response Associate to hear you  Near an electrical outlet (that is not controlled by a wall switch) and a phone jack  Away from sources of noise (television, radio, air conditioner, etc.) Select a location for your Voice Extension 4 0940487 6900 QuickStart 1.indd 4 10/1/10 12:29 PM

can interfere with your communication with the Personal Response Associate. In cases when a source of loud noise prevents voice communication with the Personal Response Associate, Lifeline will still send help when we receive your Help Call. Note Voice Extension Communicator base Multi-story home 0940487 6900 QuickStart 1.indd 5 10/1/10 12:29 PM

Plug in the Voice Extension power cord  Plug the black power cord into an electrical outlet NOT controlled by a wall switch. Electrical wall outlet Power cord Voice Extension Phone 6 0940487 6900 QuickStart 1.indd 6 10/1/10 12:29 PM

 Plug the phone cord into a phone jack on the wall. If you already have a phone plugged into this jack, you will have to temporarily disconnect the phone and reconnect it in the next step. Phone jack Phone cord from Lifeline Voice Extension Phone NOTE: Your Voice Extension should not be connected through your telephone, a phone splitter, an answering machine, or any other device. These devices should connect through your Voice Extension’s auxiliary phone jack. 0940487 6900 QuickStart 1.indd 7 10/1/10 12:29 PM

 If you did not disconnect your phone from the wall jack, you may skip this step and go to the next step.  If you unplugged your phone from the wall jack during the previous step, then plug the cord from your phone into the purple jack at the back of the Voice Extension.  If you have completed this step correctly, you should hear a dial tone on your phone. 0940487 6900 QuickStart 1.indd 8 10/1/10 12:29 PM

Voice Extension Phone From your phone 0940487 6900 QuickStart 1.indd 9 10/1/10 12:29 PM

Voice Extension to the ON position. Turn on the Voice Extension Voice Extension ON OFF 0940487 6900 QuickStart 1.indd 10 10/1/10 12:29 PM

Guide. After each step, you will press the blinking Reset Bar to move on to the next instruction.  Slide the power switch on the back of the Communicator to the ON position.  Use the volume control on the side of the unit if the voice is too loud or too soft. STEP 1: Communicator Installing your Communicator 0940487 6900 QuickStart 1.indd 11 10/1/10 12:29 PM

place the Communicator near the center of the home to ensure a greater range  Where there is an electrical outlet that is near a phone jack and not controlled by a wall switch (it’s okay if a phone is already plugged into the jack)  Where there is a flat surface to put the Communicator on – avoid tablecloths and padded surfaces because they can make it difficult for the Lifeline Personal Response Associate to hear you  Away from sources of noise (television, radio, air conditioner, etc.)  Away from the refrigerator and microwave 12 STEP 2: Communicator Place the Communicator in the proper location 0940487 6900 QuickStart 1.indd 12 10/1/10 12:29 PM

when this step is completed. Finding a proper location Electrical outlet Phone jack 0940487 6900 QuickStart 1.indd 13 10/1/10 12:29 PM

switch.  When you have completed this step, the Communicator will say: “Good. We detect power.” 14 STEP 3: Communicator Plug in the power cord 0940487 6900 QuickStart 1.indd 14 10/1/10 12:29 PM

when this step is completed. 0940487 6900 QuickStart 1.indd 15 10/1/10 12:29 PM

into a wall jack.  If you already have a phone plugged into this jack, you will have to temporarily disconnect this phone and reconnect it in the next step.  When you have completed this step, the Communicator will say: “Good. Your Communicator is now plugged in.” NOTE: Your Lifeline unit should not be connected through your telephone, a phone splitter, an answering machine, or any other device. These devices should connect through your Voice Extension’s auxiliary phone jack. 16 STEP 4: Communicator Plug the phone cord into a wall jack 0940487 6900 QuickStart 1.indd 16 10/1/10 12:29 PM

when this step is completed. 0940487 6900 QuickStart 1.indd 17 10/1/10 12:29 PM

this step and go to the next step.  If you unplugged your phone from the wall jack during the previous step, then plug the cord from your phone into the purple jack on the back of the Communicator.  If you have completed this step correctly, you should hear a dial tone on your phone. STEP 5: Communicator Connect your phone to the Communicator (optional) 0940487 6900 QuickStart 1.indd 18 10/1/10 12:29 PM

when this step is completed. From wall jack Communicator Phone From your phone 0940487 6900 QuickStart 1.indd 19 10/1/10 12:29 PM

area immediately outside (in the yard, etc.). The range test will show which areas will be covered.  Place the waterproof Personal Help Button around your neck or on your wrist.  Press the blinking Reset Bar to start the range test. The Communicator will say: “Begin the button range test.” Release the Reset Bar.  Walk around the home with the Personal Help Button.  In each room, push your waterproof Personal Help Button to see if the Communicator responds with a “beep.” The “beep” indicates that the Help Button is within range of the Communicator from that location, and it would be able to send a Help Call to the Lifeline Response Center.  Continue moving around the home. Be sure to check the bathroom and all other rooms. 20 STEP 6: Communicator Conduct a range test with your waterproof Personal Help Button 0940487 6900 QuickStart 1.indd 20 10/1/10 12:29 PM

the Communicator to another location will improve its coverage of the living areas. Press the blinking Reset Bar when this step is completed. 0940487 6900 QuickStart 1.indd 21 10/1/10 12:29 PM

This will confirm that everything is working properly.  Push the waterproof Personal Help Button you are wearing.  The Communicator will respond with a “beep” and the message: “Your welcome call is now being dialed. Please wait.” After your call has been connected to Lifeline, your Communicator will announce: “Your call has been connected; someone will be right with you.”  A specially trained Lifeline Personal Response Associate will quickly answer the call and welcome you to the Lifeline Service. If you have any questions, the Personal Response Associate can answer them for you. 22 STEP 7: Communicator Call Lifeline with your Personal Help Button 0940487 6900 QuickStart 1.indd 22 10/1/10 12:29 PM

about your Lifeline Service.  Wear your waterproof Personal Help Button at all times, especially in the shower and in bed.  Keep the Communicator cords away from heat and sharp edges. Also, make sure that all cords are positioned away from areas where someone might trip over them.  Do not use any attachment or accessory that is not intended for use with this system. 24 i Important safety information 0940487 6900 QuickStart 1.indd 24 10/1/10 12:29 PM

 Never install telephone wiring during a lightning storm.  Never touch bare telephone wires or terminals unless the telephone line has been disconnected at the service box.  Unplug the Communicator from the wall outlet before cleaning. See User’s Manual for cleaning instructions.  Before you switch telephone services, please contact Philips Lifeline. i Important safety information 0940487 6900 QuickStart 1.indd 25 10/1/10 12:29 PM

Framingham, MA 01702-8156 Tel: 1-800-451-0525 www.lifelinesystems.com Philips Lifeline Canada 95 Barber Greene Road, Suite 105 Toronto, Ontario, Canada M3C 3E9 Tel: 1-800-387-8120 www.lifeline.ca © 2010. All rights reserved. Button signal range may vary due to environmental factors. P/N 0940487, Rev. 04 0940487 6900 QuickStart 1.indd 28 10/1/10 12:29 PM