Vuly Quest Manual
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Read the Vuly Quest Manual online using the built-in PDF viewer.
Text of the manual
Safety information, installation and use instructions.
Read prior to installing and using the monkey bar system.
See VulyPlay.com/support for any updates to these instructions.
WARNING!
• Minimum user age – 6 years.
• Maximum number of users – 6.
• Adult assembly required.
• Adult supervision required at all times.
• Ensure that the system is secured with anchors or bolts before use.
YOU WILL NEED FOR ASSEMBLY!
• Ladder
• Rubber mallet
• Tape measure or ruler
Vuly Play
95 Ingleston Rd, Brisbane QLD 4154
AU: 1300 667 514
US: 1-800-467-1421
www.vulyplay.com
Read and follow all instructions in this manual before using your system, and do not use it in any way that is not
described in this manual.
Responsibility rests with the owner and supervisors of the product to make sure that all users are aware of the
practices specified in this manual.
1.0. Care and Maintenance
1.1. General care
1.2. Rust and corrosion
1.3. Textile deterioration
1.4. Weather care
2.0. Usage and behaviour
2.1. Safe use information
2.2. Safe use instructions
3.0. Pre-assembly
3.1. Parts Reference
4.0. Assembly instructions – Vuly Quest
5.0. Product registration
6.0. Half-price replacement parts
7.0. Warranty
8.1. Warranty periods
8.2. Inclusions
8.3. Exclusions
8.4. Warranty Claims
8.5. Australian Consumer Law
8.0. Missing parts
4
5
5
5
5
5
5
5
6
7
9
18
18
18
18
19
19
19
20
20
1.1. General care
•
Retain this Manual.
•
Inspect before and after each use.
•
Replace any worn, deteriorated, defective or missing parts immediately and only through Vuly.
•
Tighten all hardware, including elements that secure the system to the ground.
•
Keep away objects that could damage textile components.
•
Ensure that moving steel components remain well lubricated.
•
Use only parts and accessories recommended by Vuly.
1.2. Rust and corrosion
•
Be aware of, and check, areas that are particularly prone to rusting:
○
Places where water is easily trapped.
○
Hollow sections of steel (which can appear in good condition on the outside, while hiding rust on the inside).
○
Sections where steel components join together.
•
Inspect the inside of all tubes every 6 months – as well as after rain – and remove any water from the inside surfaces.
•
Use general-purpose grease on steel connection areas.
•
Avoid cleaning steel components excessively; it may reduce the effectiveness of their protective coatings.
1.3. Textile deterioration
•
Remove textile parts, and store them – in their original packaging – in a cool, dry and dark place when the system will be
unused for over 1 month. Prolonged exposure to UV sunlight can shorten the lifespan of textile materials.
1.4. Weather care
Components are susceptible to deterioration from use and environmental conditions – such as sunlight, rain, salt and heat – to
varying degrees.
If your system will be unused for any extended period, disassemble it, return it to its original packaging and store it in a dry place.
RAIN: Remove any fallen debris after rain and wipe off residual water with a dry cloth. Moisture left on the
WIND: Disconnect any accessories, and cover the frame with a storm cover.
HEAT: Cover when not in use to minimise UV damage.
COMPONENTS WILL DETERIORATE OVER TIME.
Record your date of purchase here:
1.0. Care and maintenance
Improper maintenance or lack of care can lead to your system deteriorating earlier than expected and causing injury.
Please follow these instructions to ensure that your product lasts for as long as possible.
Improper use of, or behaviour on, your system can lead to serious injury. Please follow these usage and behaviour instructions
to ensure safe play.
2.1. Safe use information
•
Maximum user weight: 750 kg.
•
Domestic and outdoor use only.
•
Suitable for ages 6 and over.
•
Maximum users at one time: 6.
2.2. Safe use instructions
•
Exercise caution at heights.
•
Make sure that the areas around, underneath and
above the system are clear.
•
Demonstrate safe use for children before allowing
them onto the system.
•
Do not walk close to, in front of, behind, or between
moving items.
•
Do not twist chains or ropes or loop them over the top
rails.
•
Do not to attach items that are not specifically
designed for use with the system, such as – but not
limited to – jump ropes, clothesline, pet leashes,
cables and chains.
2.0. Usage and behaviour
WARNING:
To reduce the risk of injury while using the system, enforce the following:
•
Ensure that the system has been assembled by an adult,
in accordance with the assembly instructions.
•
Ensure that the system has been checked over before use,
and that all attachments are secure.
•
Do not use in strong wind conditions or wet weather, and
keep the system secure.
•
Ensure active and competent adult supervision at all
times while children are using the system.
•
Wear comfortable clothing, which allows full and free
movement, and closed-in footwear.
○
Do not wear jewellery, drawstrings, cords, loops,
buckles or anything that could entangle in
components and become a strangulation hazard, a
contact hazard or damage the system.
○
Empty pockets and hands before use.
•
Climb on and off the system with caution and only while
the part is not moving. Never jump off.
2x 2-hole Climbing Rail
2x 3-hole Climbing Rail
2x Medium Climbing Bar
2x Curved Climbing Rail
2x Short Climbing Bar
2x Long Climbing Bar
3x Climbing Bar (Straight)
•
Install the system on level ground and in a well- lit area,
no less than 2 m (6 ft) from any structure or obstruction –
such as a fence, garage, house, overhanging branches,
laundry lines, or electrical wires.
•
Ensure that your chosen surface allows the system to be
firmly embedded with the included Anchor Kit or with
strong bolts.
•
Preference installing the system on a surface with
impact-attenuating properties – such as grass. A fall
onto a hard surface can result in serious injury or
death to the equipment user.
•
Check that you have all parts required for assembly.
•
Lock nuts and bolts securely.
•
Children must not use the equipment until properly
installed.
3.0. Pre-assembly
3.1. Parts Reference
DO NOT REMOVE PARTS FROM CARTONS UNTIL REQUIRED, OR MIX CARTON CONTENTS.
BOX A
ALL SIZES:
Part Colour: Orange
1x Step Attachment
4x Flip Rail
2x End Rail
1x Middle Rail
4x Joiner Tube
4x Flip Tube
1x Long Side Rail
1x Side Rail Short
1x Step
3x Step Tube
8x Foot
4x Angled
Joiner
4x T-Joiner
4x T-Joiner
4x Lower Frame Tube
BOX B
ALL SIZES:
BOX C
ALL SIZES:
BOX E
LARGE AND EXTRA LARGE :
BOX D
MEDIUM :
Part Colour: Orange
Part Colour: Black
Part Colour: Silver
Part Colour: Silver
Part Colour: Orange
Part Colour: Black
Part Colour: Black
4x Upper Frame Tube
Part Colour: Silver
2x 4-Way Joiner
2x Large T-Joiner
2x Feet
2x Upper Outer Leg Tube
2x Lower Outer Leg Tube
2x Joiner Tube
4x Joiner Tube
4x Joiner Tube
BOX G
LARGE :
BOX H
EXTRA LARGE :
Part Colour: Orange
Part Colour: Black
Part Colour: Black
Part Colour: Silver
Part Colour: Silver
BOX F
LARGE AND EXTRA LARGE :
2x Large Top Rail
2x Extra Large Top Rail
4x Upper Frame Tube
4x Upper Frame Tube
6x T-Joiner
8x T-Joiner
Part Colour: Silver
1x 1-hole Long Outer
Shade Tube
1x Long Outer Shade Tube
2x Short Outer Shade Tube
2x Short Outer Shade Tube
1x Short Shade Tube
1x 2-hole Long Outer
Shade Tube
1x Long Shade Tube
5x i-Bolt
1x Shade Cover
1x Shade Cover
5x Tension Hook
5x Tension Hook
SHADE COVER
EXTRA LARGE BOX
SHADE COVER
LARGE BOX
5x i-Bolt
4.0. Assembly instructions – Vuly Quest
1
STEP
A.
B.
Insert a 2-hole Climbing Rail into the kinked
end of a Curved Climbing Rail, and a 3-hole
Climbing Rail into the straight end of the
Curved Climbing Rail.
Make sure that there are three large holes
on one side of the bend, and six on the
other.
Repeat for the remaining three different
Climbing Rails.
A
B
ALL SIZES:
ENSURE THAT AS YOU ASSEMBLE THE PRODUCT, YOU FIRMLY TIGHTEN ALL NUTS AND BOLTS, UNLESS DIRECTED.
PRE-ASSEMBLY
You will require the following: • Ladder
• Rubber mallet
• Tape measure or ruler
2x Short Shade Tube
2x Long Shade Tube
1x Shade Cover
5x Tension Hook
4x Shade Joiner
SHADE COVER
MEDIUM BOX
5x i-Bolt
Insert each of the Climbing Bars into the
completed Climbing Rail, as shown below.
Note: Ensure that the bolts are not overly tight. You
may need to rotate some Monkey Bars to fit into the
remaining Climbing Rail.
Remember: When you secure the Climbing Bars with
bolts, make sure to position the washers first.
Connect the remaining Climbing Rail to the other ends of
the Climbing Bars.
Make sure that the straight Climbing Bars are in the middle,
and the curved ends of the other Climbing Bars are in the
shorter ends of the Climbing Rails.
2
STEP
ALL SIZES:
Insert a T-Joiner into one end of each of an Upper
Frame Tube, and slide it down.
Repeat for the remaining 3 Upper Frame Tubes.
3
STEP
ALL SIZES:
Use a rubber mallet to insert a
Joiner Tube into the top of a Lower
Frame Tubes, and insert a Foot into
the bottom.
Repeat for the remaining 3 Lower
Frame Tubes.
WARNING: Ensure that you align these parts correctly. Once inserted, they will be very difficult to remove or adjust.
4
STEP
ALL SIZES:
GO TO STEP 8 FOR LARGE, AND STEP 11 FOR EXTRA LARGE
Attach the four Upper Frame Tubes
to the ends of the Climbing Rails,
via the T-Joiners.
Note: Start by assembling your
product upside down. This will
make it easier to assemble.
Note: If you are
attaching a Cargo Net,
you will not use this top
Step Tube.
A.
Insert Step Tubes between
two pairs of Lower Frame
Tubes, into the bottom holes
on the sides.
B.
Repeat for the top holes on the sides, but use
a Step Tube for one and a Step for the other.
B
A
5
STEP
ALL SIZES:
6
STEP
ALL SIZES:
Insert a T-Joiner at the top of each Lower Frame Tube.
Ensure that they’re positioned at 45° angles, facing
outwards.
Slide both T-Joiner and Lower Frame Tube pairs into
the bottom of the Upper Frame Tubes to complete the
climbing frame section.
CONTINUE TO STEP 14 FOR MEDIUM
A.
B.
Connect a Large T-Joiner to the larger end
of a Large Top Rail, and connect a T-Joiner
into the other.
Repeat for the 1 remaining Large Top Rail.
7
STEP
MEDIUM:
8
STEP
LARGE:
Insert a T-Joiner at the top of one side of each Lower
Frame Tube.
Ensure that they’re positioned at 45° angles, facing
outwards.
Slide both Lower Frame Tube pairs (with T-Joiners on
one side) into the bottom of the Upper Frame Tubes to
complete the climbing frame section.
Attach the completed Large Top Rails to the top of the Upper
Frame Tubes.
Note: If you have accessories, make sure to face the smaller
ends of the Top Rail to the side where you will attach those
accessories.
Important: Ensure that the T-Joiners are on the same
side as the Shade Cover Tubes.
10
STEP
CONTINUE TO STEP 15 FOR LARGE
T-Joiner must be on
the sides with the
Shade Tubes
9
STEP
MEDIUM:
Connect a T-Joiner to both ends of an Extra Large Top Rail.
Repeat for the 1 remaining Extra Large Top Rail.
CONTINUE TO STEP 16 FOR EXTRA LARGE
Attach the completed Extra Large Top Rails to
the top of the Upper Frame Tubes.
Slide both Lower Frame Tube pairs into the
bottom of the Upper Frame Tubes to complete
the climbing frame section.
STEP 11
EXTRA LARGE
STEP 12
EXTRA LARGE
STEP 13
EXTRA LARGE
Insert a Joiner Tube into the top of both Lower Outer Tubes, and insert Feet into the bottom.
Note: Use the provided Allan key to align the Joiner Tube.
Insert a T-Joiner into the larger ends of both Upper Outer Tubes.
Connect two pairs of completed parts from 16A and 16B together.
Repeat for the remaining 3 sets of Outer Tubes, Joiner Tubes and Feet.
Insert the Long Shade Tube
and Short Shade Tube as
indicated below.
Important:
You
must
attach the Shade Tubes
as directed, otherwise the
Shade Cover will be very
difficult to fit.
SHADE COVER – LARGE
15
STEP
Long
Shade
Tube
Long Shade Tube
Short Shade Tube
Small tube ends facing this way
Short
Shade
Tube
LARGE AND EXTRA LARGE
16
STEP
STEP 14
SHADE COVER - MEDIUM
A.
B.
Insert Shade Joiners into the shorter ends of
each Long and Short Shade Tube.
Insert the completed Shade Joiner and Shade Tube
pairs into the tops of the Upper Frame Tubes, angled
outwards, as shown.
CONTINUE TO STEP 23 FOR MEDIUM
Insert a 4-way Joiner into the top of both Upper
Outer Tubes.
Insert an End Rail into either end of a Middle Rail.
If you will attach Accessories:
Slide on the Accessory Joiners now, where you want to
position your accessories.
Connect a Long Outer Shade Tube through the
other end of one 3-way Joiner, and a Short Outer
Shade Tube through the other.
If you will not attach a Shade Cover: Connect Spacers here instead.
18
STEP
Insert the Short Side Rail into the 4-way Joiner with
the Long Outer Shade Tube, and insert the Long Side
Rail into the side with the Short Outer Shade Tube.
Connect the completed Middle Rail and End Rail set into the 4-way
Joiners on the Outer Tube sets from Step 17.
Note: Joiners must face downwards.
Note: Make sure all screws face
downwards.
Important: When repeating this Step for Extra Large,
swap the positioning of the Long Side Rail and Short
Side Rail.
Note: If you will attach Accessory Joiners to these
rails, connect them now.
LARGE AND EXTRA LARGE
17
STEP
LARGE AND EXTRA LARGE
19
STEP
LARGE AND EXTRA LARGE
20
STEP
Repeat Steps 16-19 to complete the other side of your outer section.
Slide the Long Side Rail and Short Side Rail into the
Top Rails above the climbing bars, as indicated for your
model.
A.
Slide a Flip Rail into one end of
an Angled Joiner, and a Flip Tube
into the other. Insert a Foot into the
bottom.
B.
Repeat for the 3 remaining Flip Rails,
Angled Joiners, Flip Tubes and Feet.
A.
If you are installing a
Flying Fox attachment.
Position your Flying Fox
Rail and connectors
here.
B.
Important: Ensure that your frame matches the below –
particularly the Shade Tubes.
WARNING: Do not force any part
too far into the Angled Joiner. This
will block the part on the other side
from connecting completely.
EXTRA LARGE
21
STEP
ALL SIZES
23
STEP
LARGE AND EXTRA LARGE
22
STEP
Secure your completed Quest to the ground with the Anchors provided.
Ensure that all bolts are firmly secure.
Insert the completed flip sections into the T-Joiners
around the frame, as indicated below for your model.
Important: Make sure the outer sections are positioned
at 45º, relative to the climbing frame section.
A.
B.
Insert i-Bolts at all four top corners of the Shade Tubes,
and a fifth at the bend of one Long Shade Tube.
With two people: Attach the Shade Cover using
Tension Hooks, as shown for your model.
You have assembled your Quest monkey bar.
CONGRATULATIONS!
ALL SIZES
24
STEP
ALL SIZES
25
STEP
ALL SIZES
26
STEP
To access the Half-Price Parts for Life programme or to lodge
a Warranty Claim, customers must ensure that their Vuly
product is registered with Vuly.
Customers who purchase directly from Vuly (through VulyPlay.
com, at the Vuly Showroom or over the phone) automatically
have their product registered.
Vuly offers half-price replacement parts to all customers for
the lifetime of their purchase through the Half-Price Parts for
Life programme.
This programme is subject to change at any time, and it
is only available to customers who have purchased either
through an Authorised Reseller or directly through Vuly.
Half-Price Parts for Life is only available to customers who wish
to replace parts that are core components of their system.
Customers who purchase through an Authorised Reseller
must register their product by visiting VulyPlay.com/Support
and completing the form with a proof of purchase.
5.0. Product registration
6.0. Half-price replacement parts
7.0. Warranty
All Vuly products are sold with a manufacturing warranty,
which assures that the item is free of defects in workmanship
and materials (“warranty”).
7.1. Warranty periods
Warranty periods do not reset for any reason, unless
the customer purchases a new product. In this case, that
particular item will be covered by its own warranty period. It
does not affect – nor will it increase – warranty periods for
other purchased items.
Warranty periods always commence from the date of item
delivery.
This warranty is for use under normal conditions, and it
applies for:
MONKEY BARS
•
84 months [7 years] to the frame components.
ACCESSORIES
•
24 months [2 years] to the Shade Cover.
•
12 months [1 year] to purchased accessories or
attachments not received during a promotional period.
•
3 months to any items received at no cost as part of a
promotion – e.g. ‘Free Shade Cover’.
The customer may extend the standard 12-month [1 year]
warranty to 36 months [3 years], if they purchase an extended
warranty within 7 days of their delivery date.
For the monkey bars, these parts include the following
elements of the frame:
• Tubes
• Joiners
• Rails
• Bars
The programme does not extend to individual Ropes, Rings,
Swings, Shade Covers or accessories.
7.1.1. Second-hand purchases
Vuly warranties apply only for the original purchaser, to a
product purchased from Vuly Play or an Authorised Reseller.
On-selling a Vuly product voids and all warranties.
7.2. Inclusions
This warranty covers manufacturing faults and defects only.
If a product is damaged or rendered unsafe as a result of
a departure from its design specifications during production,
this constitutes a manufacturing fault or defect.
This may occur if – for example – improper welding produces
an unstable Frame.
7.3. Exclusions
7.3.1. Damage through wear and tear
This warranty does not extend to normal wear and tear of
the product. This may include, but is not limited to:
• Rusting or scratching of steel components,
• UV deterioration of textile components.
As outdoor products that are actively used, monkey bars and
their accessories will experience wear and tear over time.
7.3.2. Damage through weather conditions
Damage to the product that results from weather events –
such as rain or wind – are not covered under the warranty.
Vuly suggests that you contact your home and contents
insurer if your product is damaged by such events.
7.3.3. Damage through improper installation
This warranty does not extend to any failure of the product
caused by installation not in accordance with the Vuly Manual.
Customers must assemble their Vuly product by following
carefully the Installation section of their Vuly Manual.
Furthermore, the warranty does not cover installation
provided by a third-party assembly service. It is the
customer’s responsibility to check all boxes and confirm that
all components are included in the correct condition before
installing.
7.3.4. Damage through insufficient care or maintenance
This warranty does not extend to accelerated decay of the
product caused by poor care or maintenance. It is essential
that customers regularly check, and follow the advice of,
the Care and Maintenance section of their Vuly Manual to
ensure that their product lasts as long as possible.
7.3.5. Damage through inappropriate use
This warranty will be void if the product is used for any other
activity besides those for which it was intended, or used
in any way that is unadvised in this Manual. Vuly products
constitute recreational outdoor products and accessories for
such products. They are not intended for professional use.
Any evidence that inappropriate actions that have led to
product failure will not be covered by the warranty. Similarly,
replacement parts or repairs needed to mend such damage
will not be covered under the warranty.
7.3.6. Damage through salt water proximity
This warranty (on steel components, specifically) will be
reduced by 50% where the Vuly product is assembled within
1.6 km of a salt water environment or where it is subject to
ocean spray.
7.3.7. Personal Injury
The warranty does not cover personal injury or losses due
to any of the above: wear and tear, weather conditions,
inappropriate installation, insufficient care or maintenance
or inappropriate use, nor does it cover damage due to
negligence or accidents.
7.3.8. Installation
This warranty does not cover any installation service. If a
customer pays for installation of their Vuly product at the time
of purchase, this is a one-time service only. The customer
may not claim installation costs for any replacement parts.
7.4. Warranty Claims
If a customer believes that a Vuly product is faulty or defective,
they must discontinue use and submit a Warranty Claim.
A customer must not attempt to use a product if any part is
faulty or defective, as it may be dangerous. Any damage
that the user causes as a result of using faulty or defective
products will lead to voiding of the warranty.
7.4.1. Making a Warranty Claim
To fulfill a warranty claim, a customer must submit an online
Warranty Claim at VulyPlay.com/Support.
Submitting the online Warranty Claim form requires the
customer to provide:
•
Details of their purchase – including date,
•
Batch number,
•
Clear photographic evidence of the manufacturing fault
or defect.
If the customer does not provide all details that the form
requires, their Warranty Claim will not be assessed.
Vuly may take up to 7 days to process Warranty Claims upon
a completed submission. It may take a further 7 days for
replacement parts to reach the customer.
7.4.2. Successful Warranty Claims
If Vuly accepts a customer’s Warranty Claim, Vuly will replace
the faulty or defective parts, not offer refunds.
Successful Warranty Claims lodged within 60 days of the
delivery date:
Vuly will replace the damaged parts free of charge. Vuly
will also cover any costs associated with shipping the
replacement part.
Successful Warranty Claims lodged after 60 days of the
delivery date:
Vuly will replace the damaged parts free of charge. The
customer must cover any costs associated with shipping the
replacement part.
7.4.3. Walk-in Warranty Claims
If a customer wishes to make a Warranty Claim while on
the Vuly premises, they must first submit an online Warranty
Claim at VulyPlay.com/Support – providing all required
details.
7.4.4. Refunds
In all instances of successful warranty claims, Vuly offers
replacements parts only. Vuly provides refunds only at their
discretion. Any refunds granted to the customer exclude
third-party fees, such as assembly services and credit card
surcharges.
7.4.5 Claiming on non-Vuly products
Products sold alongside Vuly that are not Vuly-branded
are subject to the warranties provided by the companies
that supply them. The customer must contact these external
companies to make a warranty claim; Vuly itself will not
assess claims made against non-Vuly products.
7.5. Australian Consumer Law
Our Goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the Goods repaired
or replaced if the Goods fail to be of acceptable quality and
the failure does not amount to a major failure.
8.0. Missing parts
If a customer believes that a Vuly product does not include
all necessary parts, they must immediately lodge a Missing
Parts Claim at VulyPlay.com/Support.
A customer must not attempt to use a product if any part is
incomplete, as it may be dangerous. Any damage that the
user causes as a result of using incomplete products will
lead to voiding of the warranty.
Vuly products are delivered to Vuly warehouses prepackaged;
we are unable to check the boxes prior to delivery to ensure
that they contain all the required parts. While the missing
part rate during packing is very low, some parts may also
fall out in transit due to small, unintentional tears in their
boxes.