SW Comms DK280 Manual 

Keyboard Type extension number, press enter key Mouse Click on the extension name once Make an external call Keyboard Dial 9 then telephone number, press enter key To end a call Keyboard Press Enter/ Release key Mouse Click on Release key To transfer a call Announced Mouse only Click on name once / announce call / click on transfer or press enter key Unannounced Mouse: Double click on name Keyboard: Dial extension number and press Enter / Release key Retrieving a transferred call Announced Mouse: Click on retrieve on right hand side of screen Unannounced Click on pick up last key Holding a call Keyboard Press Ans / Hold key Mouse Click on hold (Call will move to the right hand side of the screen) Retrieving a held call Click on retrieve (If only one call on hold) OR Double click on specific line – displayed in loop hold area (If more than one call is on hold) Park a call Click park, click orbit number 900 – 919, click park (If you select orbit 999 the system will select an available orbit for you) Retrieve a parked call Click park retrieve, enter orbit number, click recall Automatic call back (On a busy extension) Click on busy extension, shown in red Click on Callback key Click on release (System will ring you when extension free) DK280 Windows Operator Console Quick Guide

Click on cancel callback icon in toolbar To programme speed dial Click on speed dial icon (System and personal) Click on personal code 10 – 49 / 100 – 139 (CT) Or 600 – 999 / 200 – 999 (CT) for system speed dial Click on modify Enter name and telephone number (Inc 9 for outside line) Click on save To use speed dial (System and personal) Click on speed dial Click on speed dial code as above Click dial Message waiting Click on extension Click on MSG waiting key (Activates message light on Toshiba phones) Last number redial Click on redial key (System will dial last number dialled either internal or external) All call page Click on page / tannoy key Make announcement Click on release To transfer calls to a mailbox Click on Voicemail Enter extension number of recipient Click on OK On hearing main message click transfer key To leave a message in voicemail Click on Voicemail Click on Tone Dial 8 followed by mailbox number Leave message Press # twice to send message Press / click release Console Date and time change Timed reminders Features Speed dial programming Directory Amend directory entries Settings Find Messages Send messages to LCD handsets Help On screen information / user guide Take note Enables you to add a note to a line on hold Issue 5 26.11.14