Veeder-Root TLS-450 Manual 

merchantability and fitness for a particular purpose. Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this publication. Veeder-Root reserves the right to change system options or features, or the information contained in this publication. This publication contains proprietary information which is protected by copyright. All rights reserved. No part of this publication may be photocopied, reproduced, or translated to another language without the prior written consent of Veeder-Root. Contact TLS Systems Technical Support for additional troubleshooting information at 800-323-1799. DAMAGE CLAIMS / LOST EQUIPMENT Thoroughly examine all components and units as soon as they are received. If any cartons are damaged or missing, write a complete and detailed description of the damage or shortage on the face of the freight bill. The carrier's agent must verify the inspection and sign the description. Refuse only the damaged product, not the entire shipment. Veeder-Root must be notified of any damages and/or shortages within 30 days of receipt of the shipment, as stated in our Terms and Conditions. VEEDER-ROOT’S PREFERRED CARRIER 1. Contact Veeder-Root Customer Service at 800-873-3313 with the specific part numbers and quantities that were missing or received damaged. 2. Fax signed Bill of Lading (BOL) to Veeder-Root Customer Service at 800-234-5350. 3. Veeder-Root will file the claim with the carrier and replace the damaged/missing product at no charge to the customer. Customer Service will work with production facility to have the replacement product shipped as soon as possible. CUSTOMER’S PREFERRED CARRIER 1. It is the customer’s responsibility to file a claim with their carrier. 2. Customer may submit a replacement purchase order. Customer is responsible for all charges and freight associated with replacement order. Customer Service will work with production facility to have the replacement product shipped as soon as possible. 3. If “lost” equipment is delivered at a later date and is not needed, Veeder-Root will allow a Return to Stock without a restocking fee. 4. Veeder-Root will NOT be responsible for any compensation when a customer chooses their own carrier. RETURN SHIPPING For the parts return procedure, please follow the appropriate instructions in the "General Returned Goods Policy” pages in the "Policies and Literature" section of the Veeder-Root North American Environmental Products price list. Veeder-Root will not accept any return product without a Return Goods Authorization (RGA) number clearly printed on the outside of the package. ©Veeder-Root 2013. All rights reserved.

iii Introduction Contractor Certification Requirements ..............................................................................1 Related Manuals ...............................................................................................................1 Before You Begin ..............................................................................................................2 Safety Precautions ............................................................................................................2 Precautions Against Static Electricity ................................................................................3 System Backup .................................................................................................................3 Replacing the CPU Board Removing the CPU Board ................................................................................................8 Replacing Software CF Card Replacing CF Card from Version 3.X or Earlier to Latest Version ..................................14 Replacing the iButton ................................................................................................15 Installing Software Features Software Features Installation Procedure .......................................................................16 Feature Upgrade Procedure ...........................................................................................17 Verify Features Installed .................................................................................................19 Software Maintenance Software Thumb Drive Connection .................................................................................21 Software Download Procedure .......................................................................................22 Software Install Procedure ..............................................................................................23 Figures Figure 1. Locating Printer’s USB connector ..............................................................4 Figure 2. USB/Ethernet board - V-R thumb drive ports.............................................5 Figure 3. Accessing Diagnostic Main Screen from the Home Screen.......................6 Figure 4. Software Maintenance button.....................................................................6 Figure 5. Initiating a System Backup.........................................................................7 Figure 6. Front doors.................................................................................................8 Figure 7. Locating CPU board hold-down pins..........................................................9 Figure 8. Cable connections to CPU board.............................................................10 Figure 9. Locating CPU board components ............................................................11 Figure 10. Installing iButton flanged end up ..............................................................12 Figure 11. Orient CF card side grooves to the CF card connector guides ................12 Figure 12. Removing/replacing RAM board ..............................................................13 Figure 13. Inserting i-Button into USB Adapter .........................................................16 Figure 14. Locating Printer’s USB connector ............................................................17 Figure 15. Downloading Software Features from the USB Adapter..........................18 Figure 16. Installing Software Features.....................................................................19 Figure 17. About button.............................................................................................19 Figure 18. Verifying Installed Software Features.......................................................20 Figure 19. Locating Printer’s USB connector ............................................................22

• CPU board • RAM board • Replacing Software/CF card • Replacing iButton • Installing software features • Replacing CF card • Replacing CF card version 3.X or earlier to latest version This manual does not provide troubleshooting information. Contractor Certification Requirements Veeder-Root requires the following minimum training certifications for contractors who will install and setup the equipment discussed in this manual: Installer (Level 1) Certification: Contractors holding valid Installer Certification are approved to perform wiring and conduit routing; equipment mounting; probe, sensor and carbon canister vapor polisher installation; wireless equipment installation; tank and line preparation; and line leak detector installation. ATG Technician (Level 2/3 or 4) Certification: Contractors holding valid ATG Technician Certifications are approved to perform installation checkout, startup, programming and operations training, system tests, troubleshooting and servicing for all Veeder-Root Series Tank Monitoring Systems, including Line Leak Detection. In addition, Contractors with the following sub-certification designations are approved to perform installation checkout, startup, programming, system tests, troubleshooting, service techniques and operations training on the designated system. • Wireless 2 • Tall Tank VR Vapor Products Certification: Contractors holding a certification with the following designations are approved to perform installation checkout, startup, programming, system tests, troubleshooting, service techniques and operations training on the designated system. • ISD – In Station Diagnostics • PMC – Pressure Management Control • CCVP - Veeder-Root Vapor Polisher • Wireless – ISD/PMC Wireless • A current Veeder-Root Technician Certification is a prerequisite for the VR Vapor Products course. Warranty Registrations may only be submitted by selected Distributors. Related Manuals 577013-879 TLS-450 Site Prep Manual 577013-918 TLS-450 Troubleshooting Guide

2 Before You Begin Before you begin component replacement, read the following guidelines: • To avoid electrical shock, be sure AC power to the console is Off when performing the procedures in this manual. • FAILURE TO COMPLY WITH THE FOLLOWING WARNINGS AND SAFETY PRECAUTIONS COULD CAUSE DAMAGE TO PROPERTY, ENVIRONMENT, RESULTING IN SERIOUS INJURY OR DEATH. Safety Precautions The following safety symbols may be used throughout this manual to alert you to important safety hazards and precautions. ELECTRICITY High voltage exists in, and is supplied to, the device. A potential shock hazard exists. TURN POWER OFF Live power to a device creates a potential shock hazard. Turn Off power to the device and associated accessories when servicing the unit. INJURY Careless or improper handling of tools can cause bodily injury. STATIC SENSITIVE COMPONENTS Wear grounded anti-static wrist strap before handling printed circuit boards. READ ALL RELATED MANUALS Knowledge of all related procedures before you begin work is important. Read and understand all manuals thor- oughly. If you do not understand a pro- cedure, ask someone who does. WARNING Heed the adjacent instructions to avoid damage to equipment, property, environment or personal injury. WARNING This system operates on 120/240 Vac power. Serious injury or death from electrical shock could occur if the power ON/OFF warnings in this manual are not heeded. 1. Read and follow all instructions in this manual, including all safety warnings. 2. Remove rings from hands, metal watch bands and bracelets, and loose hanging neck jewelry before performing these procedures. 3. Do not modify or use service parts other than those provided by Veeder-Root. OFF OFF

3 Precautions Against Static Electricity Before removing electronic components from their antistatic bags read the following static electricity precautions. 1. Before handling any components, discharge your body's static electric charge by touching a grounded surface. 2. Do not remove parts from their antistatic bags until you are ready to install them. 3. Do not lay parts on the antistatic bags! Only the insides are antistatic. 4. When handling parts, hold them by their edges and their metal mounting brackets. 5. Avoid touching components or edge connectors that plug into slots and wear the antistatic wrist strap (Part No. 576010-908) included in your component replacement kit. 6. Never slide parts over any surface. 7. Avoid plastic, vinyl, and styrofoam in your work area. System Backup Before powering off the console perform a system backup: WARNING! For all software maintenance functions in consoles you must use the CPU USB printer port. PERFORM THE FOLLOWING STEPS. 1. Turn off power to the console. 2. Using a T-15 Torx driver, remove the two screws in the left door of the console (ref. item 2 in Figure 6). 3. Disconnect the Printer's USB cable from its connector on the CPU board and insert your V-R Backup thumb drive (P/N 330020-607) into the CPU USB connector as shown in Figure 1 below. 4. Close the door. Turn on power to the console. OFF

LEGEND FOR NUMBERED BOXES IN Figure 14 1. Comm module 2. Top of CPU board 3. Printer USB connector sw feat act2.eps 1 2 3

5. Touch the Diagnostics button on the Home Screen (see item 2 in Figure 3). LEGEND FOR NUMBERED BOXES IN Figure 2 1. USB/Ethernet board bracket 2. V-R thumb drive plugged into USB port 954-10.eps 1 2

6. Touch the Software Maintenance button on the Diagnostic Maintenance screen (see Figure 4) to open the Software Maintenance - Backup Restore tab screen (see Figure 5). Figure 4. Software Maintenance button LEGEND FOR NUMBERED BOX IN Figure 3 1. Home Screen access button 2. Diagnostic Main Screen access button 09-21-2007 11-31-30 SYSTEM STATUS Environment BIR ALL TANKS Delivery Inventory USER DEFINED 3 ALL TANKS ALL SENSORS USER DEFINED 1 USER DEFINED 2 2 954-14.eps 1

Figure 5. Initiating a System Backup 8. After the ‘Backup Completed Successfully’ message displays power off the console, open the left door and remove the thumb drive from the CPU printer USB port, replace the printer cable USB connector in the port, close the door and replace the two screws. LEGEND FOR NUMBERED BOX IN Figure 5 1. Backup button 09-21-2007 11-31-30 Software Maintenance - Backup Restore Backup Restore Download Install 1 Backup Restore Revert to Previous Software Versions Prepare USB Recovery Drive IDLE 954-18.eps

Removing the CPU Board 1. Switch Off power to the console. 2. Open both front doors of the console (see Figure 6). Figure 6. Front doors LEGEND FOR NUMBERED BOXES IN Figure 6 1. Left (Printer) door 2. Top and bottom #8 taptite screws securing left door 3. Right (Display) door. 4. Top and bottom #8 taptite screws securing right door 1 2 4 2 4 954-1.eps 3

Removing the CPU Board 9 3. Locate the three retention snap pins along the front of the CPU board (see Figure 7). Figure 7. Locating CPU board hold-down pins 4. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your wrist. Adhere the other end to the metal plate on the inside of the Printer door. 5. Disconnect the four cables from the Display door along the front edge of the CPU board (sse Figure 8). 6. Position your forefinger beneath one of the pins and press up releasing the CPU board (see item 3 in Figure 7). Repeat at each of the remaining two retention pins. LEGEND FOR NUMBERED BOXES IN Figure 7 1. Board retention snap pins 2. Compartment bulkhead. 3. At each retention pin, slide forefinger in between board and bulkhead and pry board away from bulkhead to release pin. RELAY RATINGS RELAY RATINGS 240 VAC, 2 A MAX 240 VAC, 2 A MAX 24 VDC, 2 A MAX 24 VDC, 2 A MAX WARNING: TO MAINTAIN INTRINSIC SAFETY, ALL COVERS MUST BE IN PLACE. WARNING: TO MAINTAIN INTRINSIC SAFETY, ALL COVERS MUST BE IN PLACE. WARNING: TO MAINTAIN INTRINSIC SAFETY, ALL COVERS MUST BE IN PLACE. WARNING: TO MAI INTRINSIC SAFETY COVERS MUST BE PLACE. 1 1 1 954-8.eps 2 3 1

Removing the CPU Board 10 Figure 8. Cable connections to CPU board 7. Tilt the board a little away from the bulkhead (item 2 in Figure 7) and grasping the edge of the board pull out firmly to remove the board from its backplane board connector. Once the CPU board is free from the connector, slowly remove the board from the console being careful not to hit the CF card against the door. 8. Place the old and new CPU boards side by side on a clean work surface. 9. Remove the iButton from the old CPU board and install it in the same socket on the new CPU board (see Figure 9). Make sure the flanged side of the iButton is up in its socket (see Figure 10). 10. Remove the CF card from the old board and install it in the same connector on the new CPU board. Orient the CF card so the large/small grooves in the side of the CF card align with large/small guides on the sides of the connector (see Figure 11). 11. Remove the RAM board by pushing the retaining clips away from the notches in the side of the RAM board allowing it to spring up about 30 degrees from the CPU board (see Figure 12). When board springs up it may be removed (handle the RAM board by its edges). Place the RAM board in the same (top) connector on the new CPU board, aligning the notch in the board’s connector edge over the rib in the CPU RAM board connector. Push the RAM board in at a slight angle to seat the connector, then gently push down on the RAM board until the retention clips snap into the notches in both edges of the RAM board (see Figure 12). 12. Once the iButton, CF card and RAM board are installed in the new CPU board, lift the CPU board by its outer corners and slide the board into the console until the CPU board connector is entering the backplane board’s connector, then push firmly down to seat the CPU board in the connector. 13. Make sure the holes in the CPU board for the three retention pins are aligned over the three pins. With your thumb, push against the CPU board at each retention pin until they are all snapped into place. LEGEND FOR NUMBERED BOXES IN Figure 8 1. USB printer cable 2. Touch screen control cable 3. Display data cable 4. LED/display cable 954-9.eps 4 3 2 1

Removing the CPU Board 11 14. Connect each of the four cables in their respective CPU board connectors (see Figure 8). 15. Close the right door and replace the two #8 taptite screws. 16. Close the left door and replace the two #8 taptite screws. 17. Turn on the power to the console. Figure 9. Locating CPU board components LEGEND FOR NUMBERED BOXES IN Figure 9 1. Compact Flash (CF) card 2. RAM board 3. iButton U4 U4 C245 C245 U12 U12 Color LCD Interface Color LCD Interface Grayscale LCD Interface Grayscale LCD Interface 38 38 37 37 14 14 VR Bus Termination VR Bus Termination 8 C36 C36 D13 D13 FB4 FB4 U25 U25 9 8 35 35 10 10 35 35 R81 R81 C388 C388 A 1 U26 U26 7 C252 C252 D18 D18 K C273 C273 C274 C274 C112 C112 1 U11 U11 U28 U28 D2 A D2 K 7 1 D20 D20 C109 C109 C285 C285 C110 C110 C111 C111 1 1 C113 C113 7 U15 U15 D17 D17 C116 C116 A C115 C115 TP6 TP6 K C114 C114 D4 D4 A C129 C129 L3 L3 K R28 R28 C254 C254 R124 R124 D8 D8 K 1 D7 D7 A R107 R107 1 14 14 TP16 TP16 J4 J4 1 37 37 C387 C387 J26 J26 C281 C281 C284 C284 C283 C283 TP3 TP3 C280 C280 L2 L2 C282 C282 J11 J11 1 R37 R37 R34 R34 EDGE CONNECTOR EDGE CONNECTOR + C293 C293 R155 R155 27 27 D1 D1 28 28 A11 A11 A1 A1 38 38 B1 B1 2 B11 B11 C95 C95 C38 C38 R95 R95 C256 C256 C258 C258 L1 L1 TP1 TP1 C277 C277 C276 C276 C257 C257 C271 C271 U53 U53 C270 C270 C269 C269 1 8 2 7 38 38 R36 R36 1 37 37 TP9 TP9 4 1 5 J5 J5 J9 J9 C75 C75 C71 C71 C87 C87 C259 C259 10 10 14 14 26 26 8 TP4 TP4 C272 C272 8 5 U52 U52 FPGA JTAG FPGA JTAG 9 J14 J14 1 4 1 2 R106 R106 8 C302 C302 14 14 7 U23 U23 K A U21 U21 1 1 5 1 Y5 Y5 1 U10 U10 7 C299 C299 C78 C78 1 30 30 5 26 26 1 U8 U8 R248 30 R248 30 48 48 F R27 R27 C73 C73 RN4 RN4 U17 U17 5 1 RN5 RN5 RN1 RN1 RN3 RN3 54 54 RN2 RN2 R 1 1 2 4 6 L N G J 1 10 10 8 12 12 1 16 16 14 14 T M P H K 29 29 R184 R184 R185 R185 1 4 R243 R243 19 19 28 C86 28 C86 1 R169 R169 R122 R122 R15 R15 C66 C66 C61 C61 1 14 14 U18 U18 C68 C68 C60 C60 R123 R123 C E A 1 3 5 7 R141 R141 R149 R149 13 13 9 11 11 B D R205 R205 15 15 R219 R219 R79 R79 R41 R41 25 25 24 24 1 48 48 15 15 C50 C50 C94 C94 C83 C83 U13 U13 J1 J1 1 U7 U7 24 24 J28 J28 25 25 1 2 C117 C117 4 U29 U29 9 C118 C118 18 18 R83 R83 U20 U20 10 10 TH1 TH1 R86 R86 16 16 R98 R98 1 8 1 R100 R100 Q7 Q7 R99 R99 9 C31 C31 R108 R108 U27 U27 R137 R137 R9 R9 R146 R146 R136 R136 C39 C39 R18 R18 R8 R8 1 Printer Printer 5 4 C307 C307 FUD3 FUD3 P1 P1 U22 U22 C262 C262 D21 D21 K J7 J7 50 50 40 40 TP77 TP77 C42 C42 5 U3 U3 8 10 10 15 15 20 20 C34 C34 J_USB1 J_USB1 R16 R16 R17 R17 1 L5 L5 A 25 25 Slave Slave C308 C308 15 15 20 20 45 45 40 40 45 45 J6 J6 25 25 Master Master Q2 Q2 50 50 C103 C103 C249 C249 U24 U24 Console Port Console Port C57 C57 C53 C53 8 1 5 C301 C301 9 16 16 J32 J32 3 C275 C275 1 R229 R229 2 C98 C98 R119 R119 16 16 9 2 J18 J18 4 U30 U30 1 66Mhz 66Mhz 16 16 R222 R222 FB28 FB28 R221 R221 C88 C88 R132 R132 8 Y1 Y1 C128 C128 1 Z6 Z6 1 2 38 38 2 C130 C130 PORESET PORESET R29 R29 R190 R190 R235 R235 J2 J2 37 37 R192 R192 R188 R188 1 1 S4 S4 1 Touch Screen Header Touch Screen Header 1 5 J10 J10 8 U32 U32 4 Z3 Z3 Z5 Z5 Z4 Z4 J20 J20 1 1 7 PQ2 JTAG PQ2 JTAG BD Group - CPU board - TLS-450 console BD Group - CPU board - TLS-450 console 23 23 24 24 RN16 RN16 R20 R20 C24 C24 C177 C177 R350 R350 A14 A14 Z2 Z2 B14 B14 1 1 Z1 Z1 4 5 C2 C2 J12 J12 8 U19 U19 R126 R126 C25 C26C25 C26 5 C1 C1 C4 C4 R3 R3 J29 J29 C221 C221 R44 R44 1 R118 R118 4 C137 C137 R61 R61 C341 C341 C305 C305 R348 R348 C381 C381 1 R59 R59 TP32 TP32 C176 C176 26 26 A62 A62 R117 R117 R114 R114 R115 R115 R104 R104 R238 R238 AB AB AD AD AF AF C204 C204 C203 C203 V Y T B62 B62 R236 R236 R241 R241 R191 R191 M P K F H D C239 C239 332878-001 Rev A 332878-001 Rev A R233 R233 R129 R129 C294 C294 C386 C386 R153 R153 R145 R145 R116 R116 R232 R232 C246 C246 B 25 25 R163 R163 C241 C241 2 TP5 TP5 59 59 25 25 U2 U2 C27 C27 C20 C20 C28 C28 100 100 1 R6 R6 9 76 76 FB3 FB3 C15 C15 75 75 1 U5 U5 5 8 51 51 Y2 Y2 C9 C94 1 6 26 26 50 50 RN15 RN15 1 1 RN17 RN17 20 22 20 22 16 16 18 18 1 12 12 14 14 RN14 RN14 8 10 10 C7 C7 24 24 A U6 U6 R76 R76 R152 R152 R217 R217 R212 R212 2 4 C238 C238 25 25 C183 C183 U14 U14 1 37 37 20 20 FB27 FB27 10 10 11 11 38 38 1 1 C240 C240 48 48 TP34 TP34 C304 C304 C237 C237 C207 C207 C R AC AC AE AE AA AA W U 1 1 RN25 RN25 1 J N L G E 1 1 RN23 RN23 RN19 RN19 R69 R69 19 19 21 21 15 17 15 17 U1 U1 11 11 13 13 7 9 RN24 RN24 1 1 TP26 TP26 16 16 C225 C225 C215 C215 3 5 A 1 1 RN22 RN22 1 TP25 TP25 RN12 RN12 J48 J48 61 61 RN7 RN7 RN10 RN10 RN8 RN8 C243 C243 143 143 C362 C362 S2 S2 1 TH3 TH3 TOP/L1 TOP/L1 R144 R144 4 5 FUD1 FUD1 U31 U31 TP2 TP2 8 1 C296 C296 U51 U51 1 J3 J3 Y4 Y4 1 1 4 U33 U33 C383 C383 R210 R210 S1 S1 15 15 SRESET SRESET 1 4 C384 C384 R48 R48 9 C55 C55 16 16 HRESET HRESET 1 R250 R250 R211 R211 12 12 R154 R154 R181 R181 R162 R162 R161 R161 R159 R159 R203 R203 R209 R209 R202 R202 R201 R201 R47 R47 8 R46 R46 1 1 8 J23 J23 5 C92 C92 R128 R128 16 16 U16 U16 9 R127 R127 1 Unused Memctrl Unused Memctrl 10 10 59 59 30 30 R174 R174 A R62 R62 R56 R56 R55 R55 R54 R54 R347 R347 R176 R176 R7 R7 C51 C51 R207 R207 R21 R21 R77 R77 R173 R173 R171 R171 31 31 R244 R244 Expansion Memory Expansion Memory 1 15 15 Main Memory Main Memory J42 J42 61 61 143 143 Backlight Connector Backlight Connector J27 J27 C380 C380 J25 J25 J24 J24 1 K D3 D3 A 1 TH2 TH2 FUD2 FUD2 J8 J8 1 2 954-3.eps 3 1

Removing the CPU Board 12 Figure 10. Installing iButton flanged end up Figure 11. Orient CF card side grooves to the CF card connector guides LEGEND FOR NUMBERED BOXES IN Figure 11 1. CF card connector (female) 2. Large groove 3. Small groove 4. CPU board’s CF card connector (male) 5. Large guide 6. Small guide 954-4.eps 954-5.eps 1 2 5 6 3 4

Removing the CPU Board 13 Figure 12. Removing/replacing RAM board LEGEND FOR NUMBERED BOXES IN Figure 12 1. Removing RAM board 2. Retaining clip 3. RAM board will spring up as you push retaining clips away notches in sides of board 4. Replacing RAM board 5. Position notch in bottom of board over rib in connector 6. Rotate RAM board down until the retaining clips snap into place 59 59 30 30 R174 R174 A R62 R62 R56 R56 R55 R55 R54 R54 R347 R347 R176 R176 R7 R7 C51 C51 R207 R207 R21 R21 R77 R77 R173 R173 R171 R171 31 31 Expansion Memory Expansion Memory 1 Main Memory Main Memory J42 J42 61 61 143 143 Backlight Connector Backlight Connector J27 J27 C380 C380 J25 J25 J24 J24 1 K D3 D3 A 1 TH2 TH2 FUD2 FUD2 J8 J8 1 59 59 30 30 R174 R174 A R62 R62 R56 R56 R55 R55 R54 R54 R347 R347 R176 R176 R7 R7 C51 C51 R207 R207 R21 R21 R77 R77 R173 R173 R171 R171 31 31 Expansion Memory Expansion Memory 1 Main Memory Main Memory J42 J42 61 61 143 143 Backlight Connector Backlight Connector J27 J27 C380 C380 J25 J25 1 K D3 D3 A 1 TH2 TH2 FUD2 FUD2 J8 J8 1 59 59 30 30 R174 R174 A R62 R62 R56 R56 R55 R55 R54 R54 R347 R347 R176 R176 R7 R7 C51 C51 R207 R207 R21 R21 R77 R77 R173 R173 R171 R171 31 31 Expansion Memory Expansion Memory 1 Main Memory Main Memory J42 J42 61 61 143 143 Backlight Connector Backlight Connector J27 J27 C380 C380 J25 J25 J24 J24 1 K D3 D3 A 1 TH2 TH2 FUD2 FUD2 J8 J8 1 954-6.eps 2 2 5 6 2 2 3 1 4

1. Switch Off power to the console. 2. Open the left (Printer) door of the console (see Figure 6). 3. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your wrist. Adhere the other end to the metal plate on the inside of the Printer door. 4. Remove the CF card from the CPU board (see item 1 in Figure 9 for location) and install the new CF card. Orient the card so the large/small grooves in the side of the card align with large/small guides on the side of the socket base (see Figure 11). 5. Close the left door of the console, reversing the procedures followed in Step 1. 6. Reapply power to the console. The software upgrade is complete. Replacing CF Card from Version 3.X or Earlier to Latest Version When replacing a software CF card with Version 4.a or later, refer to the section System Backup before replacing CF card. The backup thumb drive is used to save data from the installed CF card and then will be used to restore existing setup and historic data to the new CF card. If the label on the RAM board indicates it has 128 MB memory, it must be replaced with the 256 MB RAM board from the CF Card Upgrade kit. To replace the RAM board, follow the instructions for Removing/Replacing RAM board in Figure 12. 1. Switch Off power to the console. 2. Open the left (Printer) door of the console (see Figure 6). 3. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your wrist. Adhere the other end to the metal plate on the inside of the Printer door. 4. Remove the CF card from the CPU board (see item 1 in Figure 9 for location) and install the new CF card. Orient the card so the large/small grooves in the side of the card align with large/small guides on the side of the socket base (see Figure 11). 5. Disconnect the printer’s USB cable from its connector on the CPU board and insert the V-R backup thumb drive into the CPU USB connector. 6. Close the left door of the console, reversing the procedures followed in Step 1. 7. Touch the Software Maintenance button on the Diagnostic maintenance screen (Figure 4) to open the Software Maintenance Backup Restore tab screen (Figure 5). 8. Touch the Restore button to begin restore. The message ‘operation requires an interruption in service’ appears. Select okay ( ) to restore data. 9. When you have finished, complete steps 1 and 2, then remove the thumb drive and reattach the printer cable to its CPU board USB connector.

1. Switch Off power to the console. 2. Open both front doors of the console (see Figure 6). 3. Locate the three retention snap pins along the front of the CPU board (see Figure 7). 4. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your wrist. Adhere the other end to the metal plate on the inside of the Printer door. 5. Disconnect the four cables from the Display door along the front edge of the CPU board (sse Figure 8). 6. Position your forefinger beneath one of the pins and press up releasing the CPU board (see item 3 in Figure 7). Repeat at each of the remaining two retention pins. 7. Tilt the board a little away from the bulkhead (item 2 in Figure 7) and grasping the edge of the board pull out firmly to remove the board from its backplane board connector. Once the CPU board is free from the connector, slowly remove the board from the console being careful not to hit the CF card against the door. 8. Place the old and new CPU boards side by side on a clean work surface. 9. Remove the iButton from the old CPU board and install it in the same socket on the new CPU board (see Figure 9). Make sure the flanged side of the iButton is up in its socket (see Figure 10). 10. Once the iButton is installed in the new CPU board, lift the CPU board by its outer corners and slide the board into the console until the CPU board connector is entering the backplane board’s connector, then push firmly down to seat the CPU board in the connector. 11. Make sure the holes in the CPU board for the three retention pins are aligned over the three pins. With your thumb, push against the CPU board at each retention pin until they are all snapped into place. 12. Connect each of the four cables in their respective CPU board connectors (see Figure 8). 13. Close the right door and replace the two #8 taptite screws. 14. Close the left door and replace the two #8 taptite screws. 15. Turn on the power to the console.

Before installing a software feature upgrade, perform a system backup using a V-R Backup thumb drive (P/N 330020-607) following the procedure described in “System Backup” on page 3. The V-R Backup thumb drive is different from a V-R Software Upgrade thumb drive - the two are not interchangeable. Software Features Installation Procedure 1. Get the USB Adapter and upgrade i-button from the upgrade kit. Remove the plastic end cap from the USB Adapter and Insert the i-button in the adapter as shown in Figure 13 below. Figure 13. Inserting i-Button into USB Adapter 2. Replace the plastic retaining cap on the adapter after inserting the i-Button. 3. Turn off power to the console. 4. Using a T-15 Torx driver, remove the two #8 taptite screws the left door of the console (ref. item 2 in Figure 6). 5. Disconnect the Printer's USB cable from its connector on the CPU board and insert the USB Adapter into the CPU USB connector as shown in Figure 14 below. 6. Close the door. LEGEND FOR NUMBERED BOXES IN Figure 13 1. USB adapter 2. i-Button 3. Insert i-Button, large end up 1 2 3 954-11.eps OFF

Feature Upgrade Procedure 17 7. Turn on power to the console and follow the required Feature Upgrade procedure. When you have completed the Feature Upgrade procedure reverse the steps 3 through 6 above to remove the thumb drive and reattach the printer cable to its CPU board USB connector. 8. Close the door and replace the two #8 taptite screws. Figure 14. Locating Printer’s USB connector Feature Upgrade Procedure 1. On the console’s Home Screen, touch the Diagnostics button to display the Diagnostics Main Screen (see Figure 3). 2. Touch the Software Maintenance button on the Diagnostic Maintenance screen (see Figure 4). LEGEND FOR NUMBERED BOXES IN Figure 14 1. Comm module 2. Top of CPU board 3. Printer USB connector sw feat act2.eps 1 2 3

Feature Upgrade Procedure 18 3. When the Software Maintenance - Backup Restore screen displays touch the Download tab. Touch the check boxes beside the feature(s) you wish to download to the console from the i-button (item 1 in Figure 15). 4. Once you have selected the desired features to download, touch the Download button to begin the download process (item 2 in Figure 15). Figure 15. Downloading Software Features from the USB Adapter 5. Once the download process completes, touch the Install tab. Touch the check boxes beside the feature(s) you wish to install (item 1s in Figure 16). Once you have selected the desired features to install, touch the Install button (item 2 in Figure 16). LEGEND FOR NUMBERED BOXES IN Figure 15 1. Select Feature(s) to download 2. Download button 09-21-2007 11-31-30 Software Maintenance - Download Backup Restore Download Install 1 2 Feature Status List Updates Download 954-15.eps Business Inventory Reconciliation Ready to download AccuChart II Ready to download

Verify Features Installed 19 Figure 16. Installing Software Features 6. After the selected features are installed the console will need to restart. Allow the console to restart. Verify Features Installed 1. Touch the Home screen button. Touch the Diagnostic Main Screen Access button on the Home Screen (see Figure 3). 2. Touch the About button on the Diagnostic Main Screen (see Figure 17). Figure 17. About button LEGEND FOR NUMBERED BOXES IN Figure 16 1. Select Feature(s) to install 2. Install button 09-21-2007 11-31-30 Software Maintenance - Install Backup Restore Download Install 2 Feature Status Install 954-16.eps Waiting Selection Ready to install Ready to install 1 Business Inventory Reconciliation AccuChart II

Verify Features Installed 20 3. Verify that the features you installed are listed in the About screen’s feature list (see example in Figure 18). Figure 18. Verifying Installed Software Features 4. After completing a software feature upgrade, perform a system backup using the V-R Backup thumb drive (P/ N 330020-607). The V-R Backup thumb drive is different from a V-R Software Upgrade thumb drive - the two are not interchangeable. LEGEND FOR NUMBERED BOXES IN Figure 18 1. Check to see that installed features are visible in the System installed Features list. 09-21-2007 11-31-30 About - System System 1 Software: Part # Created Hardware Description CPU iButton INPUT/OUTPUT MODULE (B1.S1) UNIVERSAL SENS MODULE (B1.S2) INPUT/OUTPUT MODULE (B8.S5) YYWWXXXX 000000f3c9500b 123 8220001 4278190081 Serial # 342002.A.121.3 Feb 21 2010 15:58:17 954-18.eps Installed Features Total Control * Email Notification * Custom On-Board Help * Custom Alarms * Custom Dashboard TLS-450 Direct Access TM Software/Web Browser Business Inventory Reconciliation AccuChart II

604 following the procedure described under System Backup in “Before You Begin” on page 2. The V-R Backup thumb drive is different from a V-R Software Upgrade thumb drive - the two are not interchangeable. When installing a CF card upgrade, follow the instructions in the ‘Replacing Software CF Card’ section of this manual. Software Thumb Drive Connection A 2 GB CF card must be installed in the console before using a thumb drive to upgrade to V4.b or later software. 1. Get the software update thumb drive from the upgrade kit. 2. Turn off power to the console. 3. Using a T-15 Torx driver, remove the two screws the left door of the console (ref. item 2 in Figure 6). 4. Disconnect the Printer's USB cable from its connector on the CPU board and insert the software thumb drive into the CPU USB connector as shown in Figure 14 below. 5. Close the door. 6. Turn on power to the console and follow the required Download and Install procedures. When you have finished, reverse steps 2 through 5 above to remove the thumb drive and reattach the printer cable to its CPU board USB connector. 7. Close the door and replace the two screws. OFF

22 Figure 19. Locating Printer’s USB connector Software Download Procedure The Download tab screen is used to control USB downloads from either a valid V-R Code/Features USB thumb drive or a V-R Recovery USB thumb drive that is plugged into a USB port in the console. When the Download tab is selected, the software thumb drive will automatically be queried for updates that are available. 'Reading Update List' is displayed in the status bar while the list is being acquired. When the list is acquired, the status bar will display 'Waiting selection'. Updates and statuses will be displayed in the Feature/Status columns. A check will be made to see which updates have already been installed. A check will be made to see if a compatibility problem exists for any update. If a version compatibility problem exists, a dialog box will be displayed instructing you to contact customer service to obtain the proper version. LEGEND FOR NUMBERED BOXES IN Figure 14 1. Comm module 2. Top of CPU board 3. Printer USB connector sw feat act2.eps 1 2 3

23 Touch the box beside one or more of the desired selection(s) in the Feature column that you want to download. Touch the Download button and the screen's status bar will read 'Downloading'. If pending updates are already on the CF card and were never activated, you will be asked if you want to delete the pending updates, or to abort the operation. When the download is complete, the screen will display a dialog box notifying you of the results of the download and the status bar will return to 'Waiting Selection'. Software Install Procedure The Install tab screen is use to control the installation of downloaded software. During the installation process, several dialog boxes will be displayed to inform you of key events. During Installation there must be no dispensing. However, the installation process only takes a few minutes. Following installation, the console converts the setup databases. If new features are installed and activated, setup(s) relevant to the new feature(s) will be required. 1. Touch the feature on the list you want to install and then touch the Install button on the right side of the screen. 2. Touch the OK button on the System Restart dialog box, or touch Cancel to abort the installation or to reselect the feature(s) you want to install. The console will restart with the newly installed features. 3. If you used the USB port of the Ethernet/USB module to install the new features, remove the software thumb drive and put it in a safe place. Perform setup for the newly installed features.\ 4. If you used the CPU board printer's USB port to install the new features, turn off power to the console. Open the left door of the console and remove the software thumb drive from the printer port and reconnect the Printer cable. Close the left door and replace the two screws. Turn on power to the console and perform setup for the newly installed features. Keep V-R Code/Feature and Recovery USB thumb drives in a secure location.