Alpha Digital Cloud Frame KS782 Operation & User’s Manual
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User's Manual
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Safety Precautions 2
What's-In-The Box 4
Know your Cloud Frame 4
Connect Power 5
Link Wi-Fi 5
Register Your Cloud Frame 7
Getting to know your main menu 10
My Cloud Album 11
Weather Report 16
Local Photos 17
Local Videos 17
Clock 18
Alarm 18
Here's some Set-Up Guide 20
Insert a memory card 21
Connect the Cloud Frame to the computer 21
Know the App main menu 22
1. Local Photos 23
2. Cloud Album 24
3. Linked Frame 26
4. Notification 28
5. Community 29
6. Frame Setting 31
7. User's info 31
Helpful Tips on the "Alpha Cloud Frame" App
Gallery Share function 32
Troubleshooting 34
Support 34
FCC and Safety Information 35
Know your Cloud Frame
1. MicroSD card slot: Insert one of the microSD cards each time.
2. Volume down: Press to decrease the volume level.
3. Volume up: Press to increase the volume level.
4. DC 5V jack: Charge and power the frame with the included power adapter.
5. Micro USB port: Connect this unit to your computer by USB cable, and
read U-disk by USB cable.
6. Earphone jack: Insert the earphone, then can enjoy your personal time.
7. Power: Press and hold on for more than 3 seconds to turn on or turn off
the unit. One quick press to turn the screen on and off.
8. Speaker
9. Reset: Press the reset button to force off the frame.
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What's-In-The Box?
1 Cloud Frame
1 Quick Start Guide
1 Power Adaptor
1 Warranty card
1 Cloud Frame Stand
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Press and hold on the Power ( ) button for more than 3 seconds to turn o
n or turn off the frame.
Plug the Power Adapter into the frame and also into a power outlet.
Link Wi-Fi
After power-on, the screen will appear a prompt to ask you to link to Wi-Fi,
follow below instructions to link your frame to the internet.
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Step1: Tap "Settings" button on
the prompt.
Step3: Select your network.
Now, you can see your router has been connected, which means your frame
has been linked to internet.
Step2: Tap WiFi button ( ) to
turn on.
Step4: Input your password, and then
tap "Connect" button.
Register Your Cloud Frame
Now you need to go to you mobile phone or computer to register you cloud
frame.
1) Register with your mobile phone
Step1: Go to Apple's App Store or the Google's Play Store, download and
install "Alpha Cloud Frame" onto your mobile phone.
After Wi-Fi is connected, tap "My Cloud Album" on home screen, below message
will appear to remind you to use the Serial Number in the block to register
your cloud frame.
Register Your Cloud Frame
Step2: Open the "Alpha Cloud Frame" App from your phone, tap "Create new
account", then enter your personal information and the serial number from your
frame, then tap "Submit", you will be prompted to enter the activation code that
has been sent to your registered email, get your activation code, and tap "Confirm".
You will be prompted to register the frame by providing the serial number from
your frame as well as some basic personal information, then click "register" button.
2) Register on your computer
Register Your Cloud Frame
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Open browser, type in https://cloud.sungale.com*, you will find below interface.
Click "Sign Up", then click "Activate your Cloud Product".
*Alpha Digital Cloud Album is powered by Sungale.
You need to go to the email box you used for registration to pick up your activating
code and enter into on your computer, then, the screen will notify you that you
have registered successfully.
Calendar: Current time.
User account: Means that your account is already logged in.
WiFi icon: Means that the router is available and shows the signal intensity.
Clock: View the time and date.
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Getting to know your main menu
Alarm: To set or edit alarm.
Weather: Real-time weather report.
My Cloud Album: To load and manage photos in cloud storage space.
Photos: Display or review the photos stored in internal memory or microSD card.
Videos: Play or view the videos stored in internal memory or microSD card.
Settings: Configure the unit.
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The My Cloud Album tab gives you access to all the photos you have stored
in your free Cloud Storage. You need go to "Alpha Cloud Frame" App from your
mobile phone to add photo albums and slide shows into this section.
My Cloud Album
1) "Alpha Cloud Frame" App required Steps:
Step 1:
Login into your account
Step 2:
Tap "Cloud Album" icon.
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Step 3: Tap "Album+" from the
upper right hand corner.
Step 4:
Input the album name and
tap "OK" button.
My Cloud Album
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Step 5: Select the folder you
want to upload photos.
Step 6:
Tap "+" icon to choose
photos from your mobile phone.
Step 7: After selecting the photos,
tap "Send Photos" to send photos.
Step 8:
Tap "Upload Photos" button
to upload photos.
Now, You or your friends and loved ones can see the photos you shared
to the frame.
Login into your account
Step 5:
Select "Manage Album"
and then select "Add New
Album", name your album,
and click "OK" to save it.
My Cloud Album
2) Website required Steps:
Step 2:
Select "Manage Account"
go to manage page.
Move the cursor to the new
album you just created, click
"Manage Album" and click
the cloud icon to add photos.
Click "Add Photos" button,
choose photos from your
computer and click "Start All"
button to upload photos.
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My Cloud Album
Select your frame and click
"OK" button, now your have
sent an album to your frame.
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Click "Back to Album List"
go back to Manage Album
page.
When all photos uploaded,
click "Close" button to close
the upload page, you'll see
your photos have been
uploaded.
Step 8:
Move the cursor to an album
that you want to send to your
cloud frame, then click "Push
Album to Cloud Frame" button.
Now, You or your friends
and loved ones can see the
photos you shared to the
cloud frame.
My Cloud Album
3) Cloud Frame Steps:
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To access and view these photos, click "My Cloud Album"icon, select the album
and photos you want to as a slide show, tap the "Start Slide Show" icon to start.
If you want to stop the slide show, tap the photo and the slide show will stop and
you will be back to My Cloud Album menu.
Note: Photos in My Cloud Album will automatically play based on the settings
you have setup from "Alpha Cloud Frame" App or the website.
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If this is the first time you will be using your frame, please follow the steps
below on how to set your preferred City to be on the Weather Display.
Step 1. From the main menu,
tap "Weather" icon.
Step 2. Agree to the Terms and
Conditions by pressing "I AGREE".
Step 3. Tap "Location Search" to
launch the keyboard.
Step 4. Then input the city name or
Zipcode.
Now you can see the real-time weather report.
Step 1. From the main menu,
tap "Photos" icon.
Step 2. Select the Photo you want
to play.
Your frame comes with internal memory and also a microSD card slot for
additional memory access.
Local Videos
Step 1. From the main menu,
tap "Videos" icon.
Step 2. Select an album.
Step 3. Select the video you want to play.
From the main menu, tap "Clock" icon, you can see the time and date.
Alarm
Step 2. Tap "Add alarm" to add
alarm.
Step 1. From the main menu,
tap "Alarm" icon.
Tips: How to change 24 hour time to 12 hour time?
If you want to change 24 hour time to 12 hour time. You can go to main menu,
tap "Settings", and tap "Date and Time", then tap 24-Hour Time button ( )
to turn on.
You can use your frame as an alarm clock by setting multiple alarms.
Step 4. Tap "edit alarm" icon to edit alarm or delete alarm.
Step 3. Select the desired time and tap "OK" button.
Tips:
1. Tap "Repeat" if you would like to set the same Alarm time on other days.
2. Tap "Ringtone" if you would like to select other ringtones.
3. Tap "Label" if you would like to name the Alarm.
Here's some Set-Up Guide
WiFi:
Connect your Cloud Frame to
your Wi-Fi router.
Sound:
You can set up Media Volumes &
Notification Volumes.
Display:
You can set up Brightness.
Date and Time:
You can set up Date and Time.
Recovery:
You can reset frame.
Device Info: You can see frame
basic information and upgrade frame.
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Insert a memory card
MicroSD card is compatible with this unit.
MicroSD
Card
Connect the Cloud Frame to the computer
Use the USB cable to connect the Cloud Frame to a computer.
Helpful Tips on the "Alpha Cloud Frame" App
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Once you have logged in on your "Alpha Cloud Frame" App, it will go to the
main page.
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Local Photos:
To upload the photos from
your mobile phone to store
in cloud storage space and
send to Cloud Album.
My Cloud Album:
To manage Cloud Album
and upload photos from
your mobile phone to store
in cloud storage space and
send to Cloud Album.
Linked Frame:
To add other Alpha Cloud
Frames from your family
member or friends.
Notification:
Display messages from the
server.
Community:
View photos in the
Community.
Frame Setting:
You can set up Frame Alias,
Slide Show settings,
Weather Panel setting,
Random play.
User's Info:
You can see the frame
basic information and
Usage Statistics.
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Know the App main menu
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1. Local Photos
Step1: Tap "Local Photos" icon, select photos from your mobile phone, then
tap "Send Photos" button.
Step2: Tap "Send Photos to Cloud Album" button, select one album to
uploading photos.
Tips: If a message appears about "You have no folder", you first need to
createa folder in Cloud Album, please refer to pages 11, 12 and 13.
Helpful Tips on the "Alpha Cloud Frame" App
2. Cloud Album
Step1: Tap "Cloud Album" icon, then tap "Album+" from the upper right hand
corner of your phone.
Step 2: Input the album name and tap "OK" icon, then select the folder you
want to upload photos.
Helpful Tips on the "Alpha Cloud Frame" App
2. Cloud Album
Step3: Tap "+" icon to choose photos from your mobile phone, After selecting
the photos, tap "Send Photos" button to send photos.
Step 4: Tap "Upload Photos" button to upload photos. Now, You or your friends
and loved ones can see the photos you shared to the frame.
Tips: When you want to delete the folder, press and hold the folder, a delete
prompt will appears on the screen, Tap "REMOVE" button to delete it.
Helpful Tips on the "Alpha Cloud Frame" App
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3. Linked Frame
Step1: Tap "Linked Frame" icon, then tap "Add Frame" from the upper right
hand corner of your phone.
Step 2: Input the Account# and Serial# of the frame you want to link to, then
tap "OK" button, select the frame you have linked.
Helpful Tips on the "Alpha Cloud Frame" App
3. Linked Frame
Step3: Tap "+" icon, select the photos you want to share to the linked frame,
and tap "Send Photos".
Step4: Tap "Upload Photos" button, your selected photos will be uploaded to
the linked frame, this frame will start playing your photos shortly.
Helpful Tips on the "Alpha Cloud Frame" App
3. Linked Frame
Tips2: Guest Folder is used for storing the photos pushed to you from linked frames.
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4. Notification
Tap "Notification" button, You can view the latest news sent by the server.
Tips1: When you want to delete the linked frame, press and hold the liked frame
icon, a delete prompt will appears on the screen, Tap "REMOVE" button to delete it.
Helpful Tips on the "Alpha Cloud Frame" App
Tap "Community" button, You can view shared community photos.
How to share my photo to community?
Step1: Tap "Cloud Album" icon, select any album that you created.
Helpful Tips on the "Alpha Cloud Frame" App
How to share my photo to community?
Step2: Select a photo you'd like to share, you'll see a "Share" button show up
on the bottom left corner, then tap "Share" button.
Helpful Tips on the "Alpha Cloud Frame" App
Step3: Select community tags for your photos, then tap "SHARE" button, now
the photohas been successfully shared to the community.
Tips: You could also add more community tag if you don't see enough to describe
the photos.
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6. Frame Setting
Tap "Frame Setting" button to go to Setting menu, You can set up: General
Settings, Slide show Settings, Weather Panel Setting and Random play.
7. User's info
Tap "User's info" button, you can view User's information and Usage Statistics.
Helpful Tips on the "Alpha Cloud Frame" App
Step1: Tap on "Gallery" from your phone, select a photo, then tap "Share" icon
on the button left corner.
Gallery Share function
Step 2: You can find "Alpha Cloud Frame" App on the list, tap "Alpha Cloud
Frame" icon, then tap "Send Photos to Cloud Album" button.
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Step3: Select the one album to upload photo, now the photo has been sent to
Cloud Album.
Gallery Share function
Tips: You need to set up at least one cloud album, then, this "Gallery Share"
function is available. When you have had your cloud albums and select any one ,
the "Gallery Share" will allow you to send the photos you selected to the album.
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2. Not receiving activation code?
During your registration, you should receive an activating code in the email box
you have filled in the registration form. If you have waited over 10 minutes and
still have not received an email with activating code, please check mail for
activating code, or email [email protected] to get an assistance.
2. Contact Sungale Support team
1. Visit the support site.
For manual download, FAQs and more supports:
www.sungale.com
Toll free number in the USA: 800-473-5156
Service email: [email protected]
Support
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1. Why can't I link to Wi-Fi?
Please check if you have turned on the Frame's Wi-Fi. Go to
Settings
tap WiFi button turn on.
Please check if you have input the right password of Wi-Fi router. For more
Wi-Fi related questions, please go to www.sungale.com and find Support
Wi-Fi related FAQ.
3. Frame automatically turns off after awhile?
It is not turned off, it is due to the system was set to sleep after idling for certain
time, you need to press the "Power" button on the frame to activate your frame.
Or, if you wish the frame is always keeping lighting up, please go to "Alpha
Digital Frame" App, select "Frame Setting", find "Slide Show settings", find
"Sleep In" option, set it as "Never Sleep" or other desired value and save your
setting.