IEI Technology VioGate Manual 

Microsoft®, Windows® and Internet Explorer® are registered trademarks of Microsoft Inc. All other brand or product names are trademarks of their respective companies or organizations. LIMITED WARRANTY In no event shall IEI’s liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. IEI offers no refunds for its products. IEI makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. IEI reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. FCC STATEMENT The IEI VioGate has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: z Reorient or relocate the receiving antenna z Increase the separation between the equipment or device z Connect the equipment to an outlet other than the receiver’s z Consult a dealer or an experienced radio/TV technician for assistance IMPORTANT NOTE Read Instructions Before the unit is operated, please read all the safety and operating instructions. Power Sources Only operate this unit with the type of the power source specified by the manufacturer. Servicing Please contact qualified technicians for any service requests. Do not attempt to service the unit yourself, as opening the cover may expose you to dangerous voltage and other hazards. Warning To prevent fire or shock, do not expose this equipment to rain or moisture. Do not place heavy items on the unit.

About VioGate Server With the VioGate embedded system, any authorized user can view live video-feeds and play back recorded video files remotely through the help of Internet. System administrator can also use IE browser to complete various system settings through a user-friendly and powerful web-interface. Main Features - Surveillance over IP. (Plug and Play) - Can operate in standalone mode, or with a VioGate Master to create a complete network surveillance system. - Superior image quality (30 fps max for one camera) - Support up to 4 surveillance cameras - Support Dome PTZ camera - Retaining up to 30 seconds of digital images before the alarm is triggered. - Support 1/16x to 16x playback speed. - Support Multicast Mode - Use IE（version 5.0 or above）to quickly complete the first time setup - Support remote system software upgrade System Requirements - Black and white or color camera（NTSC or PAL standard） - Networking Requirements RJ-45 Ethernet cable，and a dynamic or static IP address - Client side personal computer requirements Pentium II or above desktop or laptop computer 64MB of RAM VGA card (Recommended resolution: 1024x768 pixels) Microsoft Windows 98 SE or above Internet Explorer version 5.0 or above (In Internet Options, Security level for this zone has be set to Medium or less) Package Contents

z VioGate IP Surveillance Server z User’s Manual z Power Cord z One CAT-5 Ethernet Cable z Quick Install Wizard (CD-ROM or Floppy Diskette) System Overview VioGate 100 z Front View z Rear View Remark: The “VGA Port” and the “Keyboard & Mouse” connectors are only used by technical personnel to maintain the server. Configuration Reset Switch Network Indicator Power Indicator VGA Port RJ-45 Network RS-232 Port Rs-422/485 Port Power Switch Keyboard & Mouse GPIO Connector Video Input Connector Power Connector Configuration Reset Switch Network Indicator Power Indicator VGA Port RJ-45 Network RS-232 Port Rs-422/485 Port Power Switch Keyboard & Mouse GPIO Connector Video Input Connector Power Connector Configuration Reset Switch Network Indicator Power Indicator VGA Port RJ-45 Network RS-232 Port Rs-422/485 Port Power Switch Keyboard & Mouse GPIO Connector Video Input Connector Power Connector Configuration Reset Switch Network Indicator Power Indicator VGA Port RJ-45 Network RS-232 Port Rs-422/485 Port Power Switch Keyboard & Mouse GPIO Connector Video Input Connector Power Connector

Default Network Configuration of the VioGate By default, the VioGate server is set up to obtain its IP address and other TCP/IP network protocol settings from a DHCP server. If no DHCP server is found on the network, the VioGate server will use the following default settings instead: IP Address: 192.168.0.1 Subnet Mask: 255.255.255.0 Administrator Account Name: administrator Administrator Account Password: admin Note: Before you modify any of the network settings, please press down on the configuration reset switch. (Use a sharp object to press down on the configuration reset switch located in the front of the VioGate server for 5 seconds. You will hear 5 beeps when the reset has been completed) Installing the VioGate Local Area Network (DHCP IP) 1. Please prepare a network cable and connect the VioGate server to the LAN. 2. Turn on VioGate server. 3. Please run the VioGate Finder utility in the accompanying CD.

5. If there are several VioGate servers in your LAN, please choose the correct device and double-click on the device entry. 6. If you can connect to the VioGate server successfully, the webpage will automatically prompt you for the user name and the password. Please enter the default username and password: User Name: administrator Password: admin Notice: If you wish to connect to the VioGate server remotely via Internet, your VioGate server needs to have a public IP. Local Area Network (Fixed IP) 1. Please connect the VioGate server to the Hub or Router in your LAN. 2. Please run the VioGate Finder utility located in the accompanying CD. 3. Select the server you wish to configure. 4. Click on “Configure” to configure the server. 5. Enter the username and password (the default password is “admin”)

7. Start the web-browser and enter the VioGate’s IP address in the location field. Notice: If you wish to connect to the VioGate server remotely via Internet, your VioGate server needs to have a public IP. ADSL Connection (Dynamic IP) 1. If your VioGate server connects to the Internet through ADSL (i.e. uses dynamic IP), then you will need to utilize the Dynamic DNS service in order to connect to the VioGate server remotely. Please register for an account name on www.dyndns.org please to obtain a username, password and a domain name. (For a detail step-by-step tutorial, please refer to Appendix B) 2. Please refer to “Connect a Personal Computer with the VioGate” section to connect the VioGate server to the personal computer. 3. Please click on the setting icon located on the left of the screen. Within the setup page, choose the “Network Settings” and select the “Use broadband connection to the Internet (PPPoE)” option, and enters the user name and password used to connect to the ADSL. 4. Check the “Enable Dynamic DNS Service” box, and enter the user name, password, and host name information. Select the “dynamic IP address” option. 5. Click on the “OK” button. Note that after you click on the “OK” button, you have to wait a few seconds before the VioGate server restarts the networking configuration. 6. Please restart the VioGate server. 7. Please restore your personal computer’s network settings, and use a network cable to connect the VioGate server and the modem. 8. Enter the host name you have registered at www.dyndns.org in the web browser. If you can connect to the VioGate server administration page, it means that you have completed the VioGate server’s network settings successfully.

the network, you can use your web browser (Microsoft Internet Explorer version 5.0 or above; using version 5.5 is recommended) to use the monitoring function. Enter the Monitoring Page Users can use the following 2 ways to connect to your VioGate server’s monitoring page. 1. Start the web browser, if you know the IP address of the VioGate server, please enter the IP address in the web browser’s location field, and press Enter. 2. Start the accompanying VioGate Finder utility，and double-click on the desired server entry listed When the browser displays the VioGate login page, please enter the username and password to login to VioGate.

monitoring page. (If the monitoring page fails to display correctly, you can attempt to refresh the page after shutting down your anti-virus software) Options Display Mode You can select the desired display mode for the monitoring page, please use the function keys located on the left of the monitoring page to select the desired display mode. View Single Camera Adjust Window Size Full-Screen Mode

Quad Mode Sequential Mode Recording Videos Press the button to record the selected camera’s live video to the local personal computer. Press the button again to stop the recording. Take Snapshots Press the button to save a snapshot image file to the local personal computer. Other Messages When the server cannot display live video for a particular camera, the corresponding video window will display an error message, possible messages are listed below： z Connecting If Multicast is enabled, it may take longer to establish a connection. z Connection Failure Please make sure that the network cable between the camera and the server is connected, and the network settings are configured properly. z No Signal Please check the connection between the camera and the server to clear this problem z No Privilege The account used to log in to the server does not have the privilege required to view the camera, please re-login to the server using a user account with proper privileges. Video Playback

button in the monitoring page or the administration page to enter the video playback page. Select Video Files You can use the following ways to select the video files to playback: Select files stored on the remote storage device according the time. Select files recorded due to the triggering of certain events. Select files stored on the local personal computer. Save Video Files You can press the button after you’ve selected some files stored on the remote storage device to store the files to your personal computer.

While you are using the video playback function to playback the video files, you can use the following controls: z Play z Stop z Frame by Frame z Select playback rate

you can use your browser (only supports Microsoft Internet Explorer 5.0 or later; Microsoft Internet Explorer 5.5 is recommended) to complete administrative tasks for the VioGate. Accessing the Administration Page The user can connect to the VioGate administration page through the following 2 methods: 1. Start the web browser; if you know the VioGate server’s IP address, please enter the IP address in the location field and press the Enter key. 2. Run the included VioGate Finder utility program, and double-click on the server you wish to configure in the list of servers acquired. When the web browser connects to the VioGate server administration page, it will prompt you for the administrator’s username and password. Enter the correct information to continue the administration process. The default administrator account information is as follows: User name: administrator Password: admin

located on the left hand side of the administration page to enter the quick-configuration page. Server Administration The Server Administration comprises the following eleven sections:

DNetwork Settings DUsing DHCP DUsing Fixed IP DUsing PPPoE DEnable DynDNS Service DSpecify DNS Server DEnable Multicast DIP Security DAllow All Connection DAllow Connections Only from the Following List DDeny Connections from the Following List DUser Management DUsers DUser Privileges DCamera Settings DBasic Settings DAdvanced Video Settings DPTZ Camera Settings DRecording Settings DEnable Recording DDisable Recording DSnapshot Settings DEnable Snapshot DDisable Snapshot DEvent Handling DEvent Type DEvent Action Settings DStatistics & Logs DActive Users DHistorical Users DEvent Logs DSystem Tools DSystem Update DBackup/Restore DRestart/Shutdown DHardware Server Administration

Configuration’s 9 steps to finish basic VioGate server configuration. Following details the 9 steps involved in the Quick Configuration setup. 1. Enter the name and description of this server. 2. Change the password of the administrator. 3. Set up the network configuration. 4. Adjust the time settings. 5. Add the users to access this server. 6. Assign the descriptive name for each camera. 7. Configure the recording settings. 8. Configure the snapshot settings. 9. Quick configuration complete. Depends on the variations on the server configuration, the system setup can take from 3 minutes to 10 minutes to finish. System Settings Configure the server name and time. You can setup some basic information about the system such as the server name, date and time. You can also verify the current software version in this page. Server Name You have to choose a unique system name for your VioGate server so that it can be identified quickly on the network. System name can contain up to 20 characters, consisting of the usual Alpha-numeric characters, dash (-) and Chinese characters. Also, you can assign a short description text for your VioGate server. (An example of the description might be the administrator’s name, department name, or the location of the server). When other users use the VioGate Finder utility to locate VioGate servers located within the same subnet, they will see this short description. The description text can contain up to 126 characters, consisting of the usual Alpha-numeric characters, dash (-) and Chinese characters. Date and Time Please select the correct time zone according the location of the server, and adjust the

encounter the following problems: 1. If you are using the browser to view the live video feed, the time displayed within the video feed might be out of sync with the time on your personal computer. 2. Incorrect date and time information will be displayed when you try to play back some video files or view the event logs. Network Settings Select the method the VioGate server uses to connect o the network, and decides whether to enable the multicast function. You need to understand the configuration of your network to enter the correct setting. If you are uncertain about how your server connects to the external network or have question on any of the TCP/IP setting in general, please contact your network administrator for further assistance. Obtain IP address settings automatically (DHCP) Often used in conjunction with Cable Modem and corporate networks, the system will obtain IP address and other TCP/IP information automatically. If your network supports Dynamic Host Configuration Protocol, the VioGate server will obtain the IP address and other TCP/IP information automatically from the DHCP server. Assign IP address settings manually Use the specified IP address setting. Often used in ADSL permanent connection service. You have to manually specify the IP address and other setting. If the server’s external network uses ADSL service to connect to the internet, please specify the valid IP address supplied by your ISP (Internet Service Provider). You have to enter the following settings: IP address IP address is a sequence of binary number normally represented by 4 numbers separated by periods, and is used to uniquely identify a server on the network. Subnet Mask Subnet Mask is used to group computers belonging to the same local area network. Similar to IP address, it’s normally represented by 4 numbers separated by periods. Gateway

please use the gateway IP address supplied by your ISP. If your network is a LAN to LAN network, please contact your network administrator to configure the correct gateway IP address to connect to other network segment. If you do not wish to setup any gateway, please set this value to 0.0.0.0. Use broadband connection to the Internet (PPPoE) PPPoE is often used in dial-up ADSL broadband service. You have to use the account username, and password provided by your ISP to connect to the Internet successfully. Use DHCP if failed to connect If the server fails to connect to the internet using the PPPoE protocol, it will attempt to obtain IP address information through DHCP service. Enable Dynamic DNS service If you wish to let users on the internet to use a domain name to connect to the VioGate server, you can activate the dynamic domain name service. Please apply for an account and register for a dynamic domain name at a dynamic domain name service provider. (For detail information, please refer to appendix B). After you’ve registered a dynamic domain name and complete the setup, your VioGate server will automatically update the dynamic IP address information with the service provider’s server. What follows is the detail description on the various fields configurable. Username, Password, Server Name Please enter the information you provided when you open an account on the dynamic domain name service provider’s website. Dynamic IP Address or Static IP Address If your VioGate server connects to the Internet through a permanent ADSL connection, then you will obtain a set of static IP address from your ISP. You can then choose to use static IP address when you are registering a dynamic domain name. If on the other hand, your VioGate server connects to the Internet through a dial-up ADSL or Cable Modem connection, your IP address is dynamically assigned. Please choose the correct IP address type when you are registering for the dynamic domain name. For a more detailed description, please refer to the help page on the dynamic domain server provider’s website. Specify DNS server. If you wish to assign a specific DNS server, please enter its IP address here. Enable Multicast Using multicast allows the server to simultaneously send a message to multiple clients.

IP Security You can use this function to create a connection list that the system uses to decide whether to accept of deny connection from a particular network or specific IP. You can choose one of the following 3 options to restrict access to the server: Allow all connections All connections to the server will be allowed Allow connections only from the following list The server will only accept connections made by computers within the list Deny connections from the following list The server will only deny connections made by computers within the list The factory setting of the VioGate server is to “Accept All Connections” User Management Your VioGate server can provide services to any authorized user. To effectively manager different user’s privileges, you have to register and configure user accounts and account privileges. The system includes the following built-in account name and password. You will not be able to delete or rename this account. Account name： administrator Password： admin You can create new user depending on your need. You have to provide the following information when creating a new user. Username The user name can contain up to 32 characters. The username is case-insensitive, can contain double-byte characters (for example, Chinese, Japanese, Korean), but cannot contain the following characters： " / \ [ ] : ; | = , + * ? < > ` ' % Password

should choose a password with at least 6 characters long that is not easy to be guessed. You can perform the following user account administration tasks: z Create a new user z Change password for a user z Change an account name z Change user privileges z Remove one ore more users Camera Settings You can perform the following preference setting for your camera: z Specify camera name z Adjust image resolution z Select image compression ration z Select image capturing rate You can perform the following addition image settings in the advance image setting page: z Brightness z Contrast z Hue z Saturation P/T/Z Camera PTZ（Pan、Tilt、Zoom）Camera can Pan, Tilt, Zoom and change its focus. If you wish to enable camera’s PTZ functionalities, please enable the function through the webpage, and provide the following information: z Dome ID z Mode z Protocol Recording Settings Before you enable recording function, the live video feed you see on the web page will not be saved. You have to enable the recording function to save the video files

Recording mode z Continuous Recording The system will continuously record the video feed to the storage, but other setting might cause the server to stop recording z Scheduled Recording The system will start the recording function according to the day, staring time and the ending time that you’ve specified. Storage Setting Please choose any of the following storage type, and enter respective information according to the storage type. z NAS z Windows z Unix/Linux z FTP Storage Path The recording storage path is the path used by the recording function to store video files. The snapshot storage path is the path used by the snapshot functions to store snapshots. Please enter these 2 paths in order to manage the 2 different files conveniently. Note: If you save the video files using the FTP service, please make sure you enter a valid path that already exists. Otherwise you will not be able to save the files. Handling “Storage Space Low” event When the free storage space falls under a specified limit, you choose one of the following handling methods. (If you choose to save files through FTP service, the amount cannot be specified.) z Overwrite the oldest recorded files z Stop saving the newly recorded files Note: When using the “Overwrite the oldest recorded files” option, your storage device must able to store at least 2 hours worth of video files, which takes around 5Gb of storage space to store.

z Continuous Snapshot The systems will continuously takings snapshots, but other setting might cause the server to stop recording z Scheduled Snapshot The system will start taking snapshots according to the day, starting time and the ending time that you’ve specified. Storage Setting Please choose any of the following storage type, and enter respective information according to the storage type. z NAS z Windows z Unix/Linux z FTP Storage Path The recording storage path is the path used by the recording function to store video files. The snapshot storage path is the path used by the snapshot functions to store snapshots. Please enter these 2 paths in order to manage the 2 different files conveniently. Note: If you save the image files using the FTP service, please make sure you enter a valid path that already exists. Otherwise you will not be able to save the files. Handling “Storage Space Low” event When the free storage space falls under a specified limit, you choose one of the following handling methods. (If you choose to save files through FTP service, the amount cannot be specified.) z Overwrite the oldest snapshot files z Stop saving the newly snapshot files

device must able to store at least 2 hours worth of video files, which takes around 5Gb of storage space to store. Event Handling Event Type When an event happens, the system will automatically trigger corresponding alarms, react to unusual conditions, to ensure that the VioGate server can correctly capture, record, and play back video files. Each event can be individually associated with various alarms z Motion Detection z Video Input Loss z Network Failure z Hardware Failure z Storage Connection Failure z Storage Space Full z GPIO Input (maximum of 4 GPIO devices) Event Action Settings You can perform multiple event actions for a single event, and connect GPIO devices to generate alarms。 z Recording z Snapshot z Alert E-mail z Alarm Buzzer z GPIO Output (maximum of 4 GPIO devices) Statistics and Logs You can view a list of active user, historical users and event logs as a reference for the system administrator or for system diagnostic purpose. Active Users Display information about all currently active users online

Event Logs Display all information, warning, and error event logs. System Tools You can use the following system tools to conveniently configure and manage your VioGate server. System Update Perform system software updates. Please ensure the correctness of the update image file before proceeding with the update. Backup/Restore You can backup your current system settings, user accounts information to your computer. You can also perform the restore operation using a previously backed-up file, or reset the system to its default factory setting. Restart/Shutdown Choose “Restart” to restart or shutdown the VioGate server. If you choose to shutdown the system, please turn off the power switch located on the back of the VioGate server. Hardware Choose to enable or disable the hardware Configuration Reset Switch. The default setting is to “Enable”. If it is enabled, the system administrator account’s password and network configuration will be reset to their default values when the user presses down on the rest button for 5 seconds. In addition, the server will accept all connections if the configuration reset switch is pressed.

automatically save video files (with .ivg as the extension) to the specified storage device. The video files will have following filename format: yyyy-mm-dd hh-mm-ss.ivg. You can connect to the server and copy the video files to your personal computer and launch the VioGate Viewer to view the file content. Installing VioGate Viewer Please launch the setup program on the included CD to install the VioGate Viewer, after the installation is completed, the installation program will create a shortcut on your desktop Note: Installin VioGate Viewer will automatically install VioGate Finder as well. Using VioGate Viewer Double-click on the VioGate viewer shortcut to launch the VioGate Viewer. You should see the following screen: Play Video Files 1. Pleas use the “+” and ”-“ buttons to select and delete the video files you wish to play.

stop, and skip the video files. 3. Select the numbers located on the left hand side of the window to adjust the playback speed. 4. Click on the right hand side button to change the window size.

ready at all times. It is also robust to protect against system crashes caused by power loss. This section provides a general maintenance overview. Shutdown/Restart the Server To shutdown/restart the server, please open the administration web page and go to System Tools – Restart. Follow the instructions to restart or shutdown the system. Reset the Administrator Password & Network Settings If you accidentally forget the administrator password, you will not be able to perform any administration work on VioGate. Under this condition, you can reset the administrator password and network configuration to the factory default. 1. Use the tip of a ball point pen and depress the configuration reset switch located on the front of VioGate. Hold it for about 5 seconds until the beep. 2. The network configuration will be reset, and you may need to re-configure some or all of the network settings. 3. Use a web browser to connect to VioGate. Enter the System Administration and enter the following login name and password. Login: Administrator Password: admin You can then perform system administration. Note: If the configuration reset switch is disabled in the System Tools · Hardware page, you are no longer able to use this function. Please remember your administrator password. Update the System Enter the System Administration page by a web browser, and have the system updated in the System Tools – System Update page. Before updating the system, please make sure that the image file that you are about to update is the correct version and read through the instruction carefully. Restore the Configurations To restore the configurations to the factory default, please use a web browser to

in the System Tools – Backup/Restore page.

TCP/IP (Transmission Control Protocol/Internet Protocol) TCP/IP was originally developed by the Defense Department of the US to allow dissimilar computers to talk. Today, as many of us know, this protocol is used as the basis for the Internet. Because it must span such large distances and cross multiple, smaller networks, TCP/IP is a routable protocol,, meaning it can send data through a router on its way to its destination. In the long run, this slows things down a little, but this ability makes it very flexible for large networks DCHP (Dynamic Host Configuration Protocol) It’s a method for assigning Internet Protocol (IP) addresses permanently or on the fly to individual computers in an organization’s network. Usually is performed by a DHCP server. FTP (File Transfer Protocol) This is a method of moving files from system to system using TCP/IP with FTP application. DHCP IP An address with numbers like the one in a static IP address is assigned to your computer by your ISP’s server so that other computer servers can find your computer when you are connected to the internet. This IP address changes because whatever IP address is available at the time you log on is the one that you get. Static IP An address that is assigned to your computer that never changes. It’s a series of numbers used to identify your computer and looks something like this: 185.182.12.4 PPPoE (Point-to-Point Protocol over Ethernet) The Point-to-Point Protocol over Ethernet (PPPoE) feature allows a PPP session to be initiated on a simple bridging Ethernet connected client. The session is transported

terminated at either a local exchange carrier central office or an internet service provider (ISP) point of presence. DNS (Domain Name System) Domain Name System identifies each computer as a network node on the Internet using an internet protocol address system to translate from domain name to IP numbers and vice-versa. DDNS (Dynamic Domain Name System) Dynamic DNS (DDNS) service enables clients and servers to automatically register themselves in the database without needing administrators to manually define records.

Introduction Your VioGate supports the DDNS service provided by DynDNS. You can go to the web site of DynDNS (http://www.dyndns.org/) and register for a dynamic domain name. Configure and activate the DDNS service, then the Internet users will be able to access your VioGate via this dynamic domain name. When the ISP assigns a new WAN IP address, VioGate will update the new address to the DynDNS server automatically. Registration Procedure Please follow below steps to register a dynamic domain name: Note: This guide is for reference only. If there are any changes, please refer to the instructions or documents on the web site. a. Open the browser and connect to http://www.dyndns.org. Click on “Sign Up Now” to begin the registration process.

c. Enter the username, email address and password to create a DDNS service account. You will need to enter the same username and password in the Network Settings．DDNS Service page of the Disk On-line Server system administration. Please verify your email address to receive the confirmation message from the server. Then click on “Create Account” to proceed.

created and a confirmation message has been sent to your -mail address. Please follow the instructions in the e-mail to activate your account within 48 hours. e. When you have finished the process of confirmation, a new screen will appear and you can apply for your own dynamic domain name.