Active Storage MVault Quick Start Manual

2 mVault I Quick Start Guide 2012 - v1.0 Table of Contents mVault User’s Guide page 3 Unpacking and Installing the System page 4 Getting to know your mVault page 5 Connecting your mVault pages 6-7 Using the mVault page 7 Shutting down your mVault page 7 Using The Active Storage Management Suite page 8 System Indicators pages 8-9 System Problem page 9 Hard Drive Warning page 9 Communications Regulation Information page 10

3 mVault I Quick Start Guide 2012 - v1.0 mVault User’s Guide Thank you for purchasing mVault, a superior high-density storage solution for archive data storage and long- term content and asset retention. The mVault has been carefully designed to provide years of trouble free service and easy installation with new and existing Active Storage RAID systems. The mVault was designed to be used in junction with Active Storage mRAID and ActiveRAID systems and was not designed for use with other third party products. Please contact Active Storage technical support or your reseller if you have any questions about mVault application. This quick start guide has been provided to assist you in getting your mVault out of the box and up and running in a short period of time, but is not intended to replace the expert assistance of your Authorized Active Storage Reseller or Active Storage Technical Support. Before proceeding with installation of your mVault, please ensure that the packaging is intact and was not damaged, and that all components are checked against the packing slip for completeness. This guide assumes the reader has a working knowledge of storage and network systems, operating systems, and complementary components. Please read this entire guide before installing your mVault system to ensure the best performance and reliability of your mVault system. For assistance in optimizing mVault for your configuration, please contact your authorized Reseller or Active Storage Technical Support. www.active-storage.com I 1.818.709.1133

4 mVault I Quick Start Guide 2012 - v1.0 Unpacking and Installing the System Your mVault system is complete and ready to use out of the box. All hard drives and components are installed and tested at the factory. Before proceeding, please take a moment to inspect the packaging and system for damage. If there is any sign of damage, please contact your carrier or reseller. Please review the packing list and compare it against the content of the package. If any components are missing or damaged, please contact your authorized reseller immediately. CAUTION: THE mVAULT IS VERY HEAVY AND REQUIRES ASSISTANCE WHEN LIFTING OR INSTALLING INTO A RACK. THE SYSTEM WEIGHS OVER 250 LB. AS CONFIGURED OUT OF THE BOX, IT IS HIGHLY RECOMMENDED THAT A FORKLIFT OR LIFT TABLE BE USED WHEN INSTALLING INTO A RACK IN ORDER TO PREVENT PERSONAL INJURY OR DAMAGE TO THE SYSTEM. PLEASE FOLLOW THE STEPS BELOW TO REMOVE YOUR SYSTEM FROM THE PACKAGING. 1. Carefully read all safety notices attached to the top of the mVault before proceeding. 2. Remove the top of the shipping carton. 3. Remove the accessory box and rail kit box and carefully check the components against the packing slip. 4. Using the lifting straps as shown in the diagram above, lift the system out of the main box and place aside. 5. Locate the rail kit box and follow the enclosed instructions in order to install the rail kit into the rack. NOTE: The system requires a 4 post equipment rack. It is highly recommended that the system be installed in the lower portion of the rack and not above 24U high. You may have to adjust the front and back mounting rails to meet the mVault rail mounting requirement of 20” (50.8cm)-28.5” (72.4cm) depth. DO NOT attempt to mount the system using any other rail depths. After the Rail kit is installed into the rack and the side rails are installed on the mVault system, the system should be slid into the rail kit. It is highly recommended that you use a mechanical lifting device such as a forklift. USE EXTREME CAUTION WHEN SLIDING THE mVAULT INTO THE RACK TO AVOID DAMAGING THE RAIL SLIDE MECHANISM! 6. Ensure all components are secure and tight in both the front and rear of the system. 7. Secure the system using the included mounting screws and install the power cords. Use of a UPS (Uninterruptible Power Supply) is highly recommended. Power requirements for the mVault can be found at: www.active-storage.com/support LIFTING STRAPS

5 mVault I Quick Start Guide 2012 - v1.0 Getting to know your mVault The mVault system was designed for easy deployment and operation. The system comes completely configured as ordered and ready for installation into your equipment rack. Before doing so, it is recommended that you take a few minutes to familiarize yourself with the system, its operation, and how it is serviced and maintained. Please take notice of the visual and audible indications of the system as these work in conjunction with the suite Active Storage Management Suite software. If you have any questions regarding system installation or maintenance, please visit www.active-storage. com/support or contact your reseller or Active Storage Technical Support for assistance. FRONT PANEL fig.1 REAR PANEL fig.2 Front Panel Screws Power Indicator/ Enclosure Identify LED The front panel requires periodic vacuuming to keep the system free of dust and debris. Failure to keep the air intake area and filter media clean may result in restricted airflow and system malfunction. Power Switch Power Switch Fan Status AC Power Status DC Power Status Fan Status AC Power Status DC Power Status Status LEDs SAS Activity LEDs SAS Activity LEDs Status LEDs SAS I/O SAS I/O Not Used Not Used Release Tabs Fan Status System/ Drive Status Power Status Temp Status Front Panel Screws

6 mVault I Quick Start Guide 2012 - v1.0 Connecting your mVault The mVault system is a high-density storage expansion system for use with an mRAID or ActiveRAID system. It is intended primarily for use in a digital archive where reliability is paramount, and access to data is important, although reasonable time for serviceability is acceptable. Attaching the mVault to a new or existing Active Storage RAID system is fast and easy. Installation and management of the system is accomplished using the same Active Storage Management Suite as you would use with the mRAID or ActiveRAID. It is highly recommended that your mVault system be connected to a UPS (Uninterruptible Power Supply). Power requirements for the mVault can be found at: www.active-storage.com/support The diagrams below will assist you in connecting your mVault for maximum performance and reliability using the two 3-meter SAS Cables available from Active Storage. CONNECTING YOUR mVAULT TO YOUR mRAID CONNECTING YOUR MVAULT TO YOUR ActiveRAID Powering up your mVault The mVault is powered on using the dual power switches on the rear of the system. The mVault system should always be powered on before your ActiveRAID or mRAID system. It is recommended that you wait 15 seconds before powering up your mRAID or ActiveRAID system. Once your RAID system and mVault are powered on, they will be in a diagnostic-rich boot up process that can take three to fifteen minutes to complete. Power Switches Active Storage SAS Cable Active Storage SAS Cable SAS Expansion SAS Expansion SAS I/O 1-4 SAS I/O 1-4

7 mVault I Quick Start Guide 2012 - v1.0 Shutting Down your mVault The mVault is powered off using the dual power switches on the rear of the system. The system is designed for 24/7/365 operation and rarely requires shutdown. In order to shut down your mVault, you should follow the procedures outlined for your mRAID or ActiveRAID system. WARNING: DO NOT POWER DOWN THE mVAULT BEFORE POWERING DOWN THE RAID – THIS MAY RESULT IN DATA LOSS! Replacing a faulty hard disk module Faulty hard disk modules can be removed with the system powered on or off. If you are powering down the system, carefully follow the power off procedures before beginning this procedure. CAUTION: IF THE SYSTEM IS ON DURING HARD DISK MODULE REPLACEMENT, ENSURE THAT NO I/O ACTIVITY IS GOING TO THE mVAULT. 1. Remove the 4 front rack mounting screws from the system (fig.1a). Press the release tabs inward (fig.1b) while carefully sliding the system from the rack. 2. Continue sliding the system out until the top access panel clears the equipment rack, then continue sliding very slowly until the rails lock into the service position. 3. Pull up on the release handles on the top access panel and carefully open the top covers (fig. 2a). 4. Please refer to the instruction sheet on the inside of the top access cover for detail instruction on removing and replacing a hard disk module (fig.2b). fig. 1a fig. 2a fig. 1b fig. 2b RELEASE HANDLES RELEASE TABS FRONT PANEL SCREWS

8 mVault I Quick Start Guide 2012 - v1.0 Using The Active Storage Management Suite Please refer to the help guides included in the management software System Indicators Operation of the status indicators - Front Status Indicator Color and Action Description Active Logo Off System off Blue System on Drive Status Icon Green All OK Red One (or more) drive failure(s) Temperature Icon Green Temperature OK Red Over temperature Fan Icon Green Fans OK Red Fan failure Power Icon Green Power supplies OK Red Power supply failure Operation of the status indicators - Rear Module/Status Indicator Color and Action Description Power Supply Green Fan OK (fan icon) Red Fan failure - replace power supply Power Supply Green Input power OK (AC icon) Red Input power failure - check power Power Supply Green Power Supply OK – System on (DC icon) Red Power Supply OK – System off SAS Controller Green Link OK (SAS 1-4 Link) Red No link - check cable SAS Controller Green SAS Controller OK (STATUS OK) Red No power SAS Controller Green SAS Controller Failure - Call Support (Fault) Off SAS Controller OK

9 mVault I Quick Start Guide 2012 - v1.0 mVault supported options UPS control UPS control for mVault is managed by ActiveRAID or mRAID UPS connection. System Management System Management is performed remotely using Active Viewer and Active Admin, no direct connection other than SAS I/O is required. System Problems If you should ever experience a problem with your mVault system, you can quickly assess the problem using the Active Viewer software on a remote computer. In addition, if you are near the system, you can refer to the system status indicators on the enclosure in order to determine the component at fault. If you are unsure about replacement or require a service part, you can contact your reseller, or call Active Storage support directly at 1-818-709-1133. Alternately you can contact support at support@active- storage.com or visit www.active-storage.com/support for the diagnostic information. CAUTIONS The pre-installed hard disk modules were designed specifically for use in the mVault. They will not function correctly in other systems. Using these hard disk modules in another system may result in data loss. The mVault system is designed for continuous use as a high-density archive storage. No system maintenance other than periodic vacuuming of the front panel is required.

10 mVault I Quick Start Guide 2012 - v1.0 Communications Regulation Information FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used in accordance with Active Storage’s instructions, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense. Important changes or modifications to this product not authorized by Active Storage, Inc., could void the EMC compliance and negate your authority to operate the product. Important Safety Information To ensure your own safety, and the safety of your Active Storage mVault system, always follow the precautions below: The only way to disconnect power completely from the system is to remove the two power cords. Make sure at least one end of each power cord is within easy reach so that you can unplug the mVault. For your own safety and that of your mVault system, always take the following precautions. Disconnect the power cords (by pulling the plug, not the cord) if any of the following conditions exists: • the power cord or plug becomes frayed or otherwise damaged • your mVault system is exposed to rain or any other excess moisture • your system has been dropped or the enclosure has otherwise been damaged • you want to clean the enclosure (call Active Storage for instructions before using any cleaning products on the enclosure) • you spill something into the enclosure Be sure that you always do the following: • Protect your system from dampness or wet weather, such as rain, snow, etc. • Keep your system away from any exposure to liquid from a washbasins, bathtubs, shower etc. • Follow all instructions and warnings when working with your system All electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by trained personnel. Do not allow children access to the inside of any electrical product and do not permit them to handle any cables. This system is certified as a component for use only with equipment for which the suitability of the combination has been determined by a Nationally Recognized Testing Laboratory. High-Risk Safety Warning This system is not intended for use in the operation of nuclear facilities, aircraft navigation or communications systems, or air traffic control systems, or for any other use where the failure of the system could lead to death, personal injury or severe environmental damage.

12 mVault I Quick Start Guide 2012 - v1.0 mVault | QUICK START GUIDE Copyright © Active Storage LLC. 2012 – All Rights Reserved. All trademarks, tradenames, and copyrights are property of their respective holders. Apple Macintosh, Xserve, Mac OS X Server and Xsan are property of Apple, Inc. 9233 Eton Ave. Chatsworth, CA 91311 www.active-storage.com 818.709.1133 818.709.6633 [email protected]