DRAKE DSE24A Instruction Manual
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Rev: 062817 / 651237500C
© 2017 R.L. Drake Holdings, LLC.
DSE24A
Digital Signage MPEG-2 Encoder with QAM Output
INSTRUCTION MANUAL
Model
Item #
Description
DSE24A
1002571A Digital Signage MPEG-2 Encoder with QAM Output
DSE24A Rack Panel 1002565A Rack Mount Panel for (2) DSE24A Encoders
We recommend that you write the following information in the spaces provided below.
This product incorporates copyright protection technology that is protected by U.S. patents and other
intellectual property rights. Reverse engineering or disassembly is prohibited.
Purchase Location Name:
Purchase Location Telephone Number:
DSE24A Serial Number:
Manual Revision
Rev. C: Manual adds support for custom video and transport stream bit rate settings. (firmware v1.0.1)
Rev B: Manual adds cross link cable to Installation & Setup – Unpacking on page 10.
Rev A: First User Manual for DSE24A Encoder. (firmware v0.9.0.0)
Table of Contents
GENERAL & SAFETY INFORMATION
SAFETY INSTRUCTIONS & CAUTION STATEMENTS ......................................................................................................... 4
GENERAL DESCRIPTION & FEATURES ............................................................................................................................... 6
SPECIFICATIONS .................................................................................................................................................................... 7
FRONT AND REAR PANEL OPERATION .............................................................................................................................. 8
INSTALLATION & SETUP
INSTALLATION & POWER-UP ............................................................................................................................................... 10
COMMUNICATING WITH THE UNIT ..................................................................................................................................... 11
UNIT CONFIGURATION
ACCESSING THE UNIT VIA WEB BROWSER .................................................................................................................... 12
MAIN TAB ............................................................................................................................................................................... 13
STATUS SCREEN ..................................................................................................................................................................................13
VIDEO SCREEN ....................................................................................................................................................................................14
AUDIO SCREEN ....................................................................................................................................................................................15
TS CONFIG SCREEN ............................................................................................................................................................................16
IP SCREEN ............................................................................................................................................................................................18
QAM SCREEN .......................................................................................................................................................................................19
OUTPUT SCREEN .................................................................................................................................................................................20
REFRESH TAB ......................................................................................................................................................................................21
NETWORK TAB ..................................................................................................................................................................... 21
ADMIN TAB ............................................................................................................................................................................ 22
TIME TAB ............................................................................................................................................................................... 25
EVENT LOG TAB ................................................................................................................................................................... 26
APPENDIX
A. VIEWING IP OUTPUT ON VLC MEDIA PLAYER ............................................................................................................ 27
SERVICE & WARRANTY
SERVICE .................................................................................................................................................................................. 30
WARRANTY ............................................................................................................................................................................. 31
Important Safety Instructions
1. Read Instructions—All the safety and operating instructions should be read before the
product is operated.
2. Retain Instructions—The safety and operating instructions should be retained for future
reference.
3. Heed Warnings—All warnings on the product and in the operating instructions should be
adhered to.
4. Follow Instructions—All operating and use instructions should be followed.
5. Cleaning—Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleansers. Use a damp cloth for cleaning.
6. Attachments—Do not use attachments that are not recommended by the product manu-
facturer as they may cause hazards.
7. Water and Moisture—Do not use this product near water—for example, near a bathtub,
wash bowl, kitchen sink or laundry tub; in a wet basement; or near a swimming pool; and
the like.
8. Accessories—Do not place this product on an unstable cart, stand, tripod, bracket, or
table. The product may fall, causing serious injury to a child or adult, and serious damage
to the product. Use only with a cart, stand, tripod, bracket, or table recommended by the
manufacturer, or sold with the product. Any mounting of the product should follow the
manufacturer’s instructions, and should use a mounting accessory recommended by the
manufacturer.
9. A product and cart combination should be moved with care. Quick stops, excessive force,
and uneven surfaces may cause the product and cart combination to overturn.
10. Ventilation—Slots and openings in the cabinet are provided for ventilation and to ensure
reliable operation of the product and to protect it from overheating, and these openings
must not be blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or similar surface. This product should not be placed in a built-in
installation such as bookcase or rack unless proper ventilation is provided or the manufac-
turer’s instructions have been adhered to.
11. Power Sources—This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
home, consult your product dealer or local power company. For products intended to oper-
ate from battery power, or other sources, refer to the operating instructions.
12. Grounding or Polarization—This product may be equipped with a polarized alternat-
ingcurrent line plug (a plug having one blade wider than the other). This plug will fit into
the power outlet only one way. This is a safety feature. If you are unable to insert the plug
fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your
electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized
plug. Alternate Warnings—If this product is equipped with a three-wire grounding-type
plug, a plug having a third (grounding) pin, the plug will only fit into a grounding-type power
outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact
your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the
grounding-type plug.
13. Power-Cord Protection—Power-supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them, paying particular
attention to cords at plugs, convenience receptacles, and the point where they exit from the
product.
14. Outdoor Antenna Grounding—If an outside antenna or cable system is connected to the
product, be sure the antenna or cable system is grounded so as to provide some protection
against voltage surges and built-up static charges. Article 810 of the National Electrical Code,
ANSI/NFPA 70, provides information with regard to proper grounding of the mast and sup-
porting structure, grounding of the lead-in wire to an antenna discharge unit, size of ground-
ing conductors, location of antenna-discharge unit, connection to grounding electrodes, and
requirements for the grounding electrode. See Figure A.
15. Lightning—For added protection for this product during a lightning storm, or when it
is left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due to
lightning and power-line surges.
16. Power Lines—An outside antenna system should not be located in the vicinity of over-
head power lines, other electric light or power circuits, where it can fall into such power lines
or circuits.
17. Overloading—Do not overload wall outlets, extension cords, or integral convenience
receptacles as this can result in a risk of fire or electric shock.
18. Object and Liquid Entry—Never push objects of any kind into this product through open-
ings as they may touch dangerous voltage points or short-out parts that could result in a fire
or electric shock. Never spill liquid of any kind on the product.
19. Servicing—Do not attempt to service this product yourself as opening or removing cov-
ers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified
service personnel.
20. Damage Requiring Service—Unplug this product from the wall outlet and refer servicing
to qualified service personnel under the following conditions:
a. When the power-supply cord or plug is damaged,
b. If liquid has been spilled, or objects have fallen into the product,
c. If the product has been exposed to rain or water,
d. If the product does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operating instructions as an improper adjust-
ment of other controls may result in damage and will often require extensive work by a
qualified technician to restore the product to its normal operation,
e. If the product has been dropped or damaged in any way, and
f. When the product exhibits a distinct change in performance—this indicates a need for
service.
21. Replacement Parts—When replacement parts are required, be sure the service techni-
cian has used replacement parts specified by the manufacturer or have the same characteris-
tics as the original part. Unauthorized substitutes may result in fire, electric shock or other
hazards.
22. Safety Check—Upon completion of any service or repairs to this product, ask the service
technician to perform safety checks to determine that the product is in proper operating
condition.
23. Wall or Ceiling Mounting—The product should be mounted to a wall or ceiling only as
recommended by the manufacturer.
24. Heat—The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
NOTE TO CATV SYSTEM INSTALLERS:
THIS REMINDER IS PROVIDED TO CALL THE CATV
SYSTEM INSTALLER’S ATTENTION TO ARTICLE 820 - 40
OF THE NEC WHICH PROVIDES GUIDELINES FOR PROPER
GROUNDING AND, IN PARTICULAR, SPECIFIES THAT
THE CABLE GROUND SHALL BE CONNECTED TO THE
GROUNDING SYSTEM OF THE BUILDING, AS CLOSE TO
THE POINT OF CABLE ENTRY AS PRACTICAL.
FIGURE A
Example of antenna grounding as per National Electrical Code, ANSI/NFPA 70
ANTENNA
LEAD IN
WIRE
ANTENNA
DISCHARGE UNIT
(NEC SECTION 810-20)
GROUNDING
CONDUCTORS
(NEC SECTION 810-21)
POWER SERVICE GROUNDING ELECTRODE
SYSTEM (NEC ART 250, PART H)
ELECTRIC
SERVICE
EQUIPMENT
GROUND CLAMPS
GROUND CLAMP
NEC - NATIONAL ELECTRIC CODE
WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK DO NOT
EXPOSE TO RAIN OR MOISTURE
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE POWER SUPPLY COVERS
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED PERSONNEL
! CAUTION !
CAUTION STATEMENT
An appliance and cart combination should be moved with care. Quick stops, excessive
force and uneven surfaces may cause the appliance and cart combination to overturn.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
The lightning flash with arrow head symbol, within an equilateral triangle, is intended to
alert the user to the presence of uninsulated “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of electric shock to
persons.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE. DO NOT OPEN THE CABINET, REFER
SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION: TO PREVENT ELECTRIC SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN
EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN
BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.
The DSE24A is a single channel HD encoder with RF QAM and IP outputs. Drake’s DSE24A encodes
an uncompressed video source from devices with HDMI, high-resolution component, composite or
VGA outputs. The DSE24A encodes the incoming video to MPEG2. It is then internally connected to a
QAM modulator and low-noise upconverter. The DSE24A comes as a small, modular desktop model
but can be rack-mounted in just 1RU of height by using the optional 19” rack mounting panel. Control
and access is through a GUI-based menu via Web browser.
Distribution is over legacy coaxial networks. This provides instant access to an extensive network of
digital displays capable of viewing valuable ad-based or informational video in a vibrant high-definition
format.
FEATURES
• Receives High-Resolution Component, Composite, VGA, or HDMI (non-HDCP content-protection)
from one video source
• QAM and IP Outputs
• Digitally Encodes to MPEG2
• Encodes to resolutions of 480i, 720p, or 1080i
• Supports custom video and transport stream bit rate settings
• Audio Encoding to Dolby® Digital
• Supports Closed Captioning
• GUI-based Remote Network Control and Monitoring
• Desktop Model
General Description & Features
Specifications are subject to change without notice or obligation.
DSE24A Digital Signage MPEG-2 Encoder with QAM Output Item # 1002571A
INPUT
Component
Connector(s):
3x RCA for Video (Y, Pb, Pr)
Video Resolution:
480i, 720p, & 1080i
Video Aspect Ratio:
4:3 & 16:9
Audio:
2x RCA for Analog Audio (L, R)
1x RCA for Digital Audio (PCM)
HDMI
Connector(s):
1x HDMI
Video Resolution:
480i, 720p, & 1080i
HDCP Encryption:
Not Supported
Audio:
Embedded PCM & pass-thru Dolby® Digital only
VGA
Connector(s):
2x Female VGA (Input + Loop-through Output)
Video Resolution:
640x480 @ 60 fps
800x600 @ 60 fps
1024x768 @ 60 fps
Audio:
2x RCA for Analog Audio (L, R)
1x RCA for Digital Audio (PCM)
Composite
Connector(s):
1x RCA for Video (Y)
Video Resolution:
480i
Audio:
2x RCA for Analog Audio (L, R)
1x RCA for Digital Audio (PCM)
OUTPUT
RF QAM
Connector(s):
1x “F” Female (Rear-panel)
Modulation:
QAM 16, 32, 64, 128, and 256
Standards:
ITU-T J.83; Annex A and B
Frequency Range:
5 to 1002 MHz
Tuning:
CATV Channel Selectable (T7 to T14, 2 to 158)
Channel Bandwidth:
6 MHz
RF Level:
+40 dBmV ±1 dB
RF Level Adjustment:
+35 to +42 dBmV, 0.5 dB increment
Frequency Stability:
± 5 kHz over 32 to 122 °F (0 to 50 °C)
Frequency Tolerance:
± 0.5 kHz @ 77 °F (25 °C)
Phase Noise:
-98 dBc (@ 10 kHz)
Spurious:
-60 dBc
Broadband Noise:
-70 dBc (@ +40 dBmV output level, 5.5 MHz
bandwidth)
Impedance:
75 Ω
Return Loss:
14 dB typical
Signal-to-Noise Ratio (SNR):
40 dB typical
MER:
40 dB typical
I/Q Phase Error:
Less than 1 degree
I/Q Amplitude Imbalance:
Less than 1%
IP
Connector(s):
1x RJ45 (Rear-panel)
Standard:
100/1000Base-T Ethernet
TS Bit Rate:
Variable (user-selectable)
UDP/RTP:
Supported (user-selectable)
GENERAL
Mechanical
Dimensions (W x D x H):
8.66 x 9.15 x 1.96 inches
(219.9 x 232.41 x 49.784 mm)
Weight:
2 lbs (0.907 kg)
Operating Temperature:
32 to 122 °F (0 to 50 °C)
Storage Temperature:
-13 to 158 °F (-25 to 70 °C)
Operating Humidity:
0 to 95% RH @ 35 °C max, non-condensing
Storage Humidity:
0 to 95% RH @ 35 °C max, non-condensing
Power
Power:
External Power Supply
(Input 120VAC; 60Hz / Output 12VDC @ 3 Amp)
Dissipation:
16 W
ALARMS/MONITORING/CONTROL
Local Monitoring:
1x Power LED
1x Status LED
Local Control:
1x IP Reset Button
Remote Monitoring/
Control:
GUI-based menu via Web browser
(1x RJ45 (rear-panel); 100/1000Base-T, also used for IP
output)
ENCODING PROFILE
Video
Output Format:
MPEG-2 HD MP@ML; ISO 13818-2
Chroma:
4:2:0
Resolution:
480i, 720p, & 1080i
Frame Rate:
29.97 fps (480i); 29.97 fps (1080i); 59.97 fps (720p)
Aspect Ratio:
4:3 & 16:9
GOP Structure:
I & P frames (user selectable)
Video Bit Rate:
Variable (user selectable)
Video Pre-filter:
Variable (user selectable)
Color Space:
YCbCr and RGB
Audio
Output Format:
Dolby® Digital
Sampling Rate:
48 kHz
Bit Rate:
Variable; 96 - 448 Kbps
Closed Captioning
Component:
EIA-608; 1x RCA (CC)
HDMI:
EIA-608; 1x RCA (CC)
VGA:
EIA-608; 1x RCA (CC)
Composite:
EIA-608
FRONT PANEL DESCRIPTION
IP Reset: When pressed for >10 seconds, the IP address of the control port will be enabled to the default factory
IP address (172.16.70.1, Subnet Mask 255.255.0.0). The login credentials will also be enabled to the default
username Admin and password pass, which are both case-sensitive.
Note: The old IP address, login, and password will still be present in the encoder settings. To clear the reset mode simply
reboot the encoder.
Status LED: indicates the status of input video and audio as follows:
Green = Both Video and Digital Audio inputs are present.
Red = Either the Video or Digital Audio is not present, or internal temperature is too high.
Note: The encoder does not sense analog audio inputs. Therefore, if the Audio is set for Analog, the status indicator will
only be valid for video.
Power LED: indicates if the unit is receiving power.
Green = power is detected.
Off = indicates (i) power is not connected, or (ii) power is connected but the power supply or encoder is
defective. The unit must be sent to the factory for repair for condition (ii).
Front and Rear Panel Operation
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FRONT PANEL VIEW:
REAR PANEL DESCRIPTION
+12VDC, 1.6A: ITE power supply - rated 120VAC; 60Hz / Output 12VDC @ 3 Amp.
QAM RF Output: "F" Connector for QAM Output.
HDMI: HDMI connector for unencrypted HDMI input.
VGA Output: DE-15 female connector for loop-through VGA output.
VGA Input: DE-15 female connector for VGA input.
Audio: RCA connectors (marked: L and R) for Analog Left/Right Audio input and RCA connector (marked: DIGITAL)
for Digital Audio program input.
Component Out: RCA connectors (marked: Pr, Pb, Y) for Analog Component Video input. The RCA connector
(marked: Y) is also used for Composite Video input.
CC: RCA connector (marked “CC”) for Analog NTSC Closed Captioning (EIA-608, also known as Line 21), which
will then be digitized and inserted in the MPEG-2 Transport Stream of the Component, HDMI, and VGA inputs.
ETHERNET 1 GIGE: RJ45 connector for 100/1000Base-T Ethernet interface for monitoring and configuring the
unit. The same interface is used to deliver the IP output. Only static IP address can be assigned to this interface.
(Factory Default: "172.16.70.1")
Front and Rear Panel Operation
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REAR PANEL VIEW:
The DSE24A does not accept HDCP-Encrypted HDMI Input.
Installation & Setup
Unpacking
You will find the following items in the box:
• DSE24A Encoder (QTY=1)
• Switching Mode Power Supply, 12 VDC, 3.0A (Item: 515132200)
• Cross Link Cable, 7 Ft (Item: 515102875 A)
Installation
The DSE24A encoder is designed for a desk/table top installation. An optional rack panel (stk#1002565A) allows two encoders to be
mounted in a 1RU.
You can mount the chassis in a standard EIA, 24 inch (610 mm) deep, enclosed rack. Secure the rack chassis front panel to the rack by
inserting four machine screws, with cup washers, through the four mounting holes in the front panel.
When installing units in a headend rack, it is recommended to leave a 1 rack unit space (1.75” high) between units to maximize air flow.
Power-Up
To power up the unit, connect the line cord of the external supply to a 120 VAC outlet.
The “POWER” LED on the front-panel will light green.
Installation & Setup
To begin setup, connect the appropriate input and output video cables and plug in the DSE24A power cable.
ETHERNET ACCESS:
Local or remote communication with the unit is only possible through a GUI-based menu via any standard web browser.
Chrome, Firefox and Internet Explorer 7 (or higher) are recommended. Before you can communicate with the unit you
must configure your computer's IP address to conform with your existing IP network or LAN. To do so, follow these steps:
Plug one end of an Ethernet cross cable to the unit’s front-panel RJ45 interface marked “ETHERNET 1 GIGE”. Plug the
other end of the cable to your computer.
1. The following steps explain how to do this for a computer with Windows 7, Windows 8.x or Windows 10 operating
software:
a) On your computer, navigate to the "Network and Sharing Center".
(Note: This can be found using the search box in the Start Menu or for Windows 8.x, the Start Screen)
b) Once open, click on “Change Adapter Settings” on left hand side of the window.
c) Right-click on the "Local Area Connection", and then click on the "Properties".
d) A dialog box entitled "Local Area Connection Properties" will appear. In this box, double-click on the
"Internet Protocol Version 4 (TCP/IPv4)".
e) A dialog box entitled "Internet Protocol Version 4 (TCP/IPv4) Properties" will appear. Select the
"Use the following IP address" option and enter the following addresses:
IP address: 172.16.70.2
Subnet mask: 255.255.255.0
No need to enter a value for the Default Gateway for local access.
Click OK to close the dialog box. Now your computer is ready to communicate with the unit.
- OR -
2. The following steps explain how to do this for a computer with Windows XP operating software:
a) On your computer, open the "Control Panel"
b) Double-click on "Network Connections"
c) Right-click on the "Local Area Connection", and then click on the "properties".
d) A dialog box entitled "Local Area Connection Properties" will appear. In this box, double-click on the "Internet
Protocol (TCP/IP)".
e) A dialog box entitled "Internet Protocol (TCP/IP) Properties" will appear. Select the "Use the following IP address"
option and enter the following addresses:
IP address: 172.16.70.2
Subnet mask: 255.255.255.0
No need to enter a value for the Default Gateway for local access.
Click OK to close the dialog box. Now your computer is ready to communicate with the unit.
Accessing the Unit via the Web Browser
The user must complete the steps described in "Installation & Setup" before proceeding as follows:
1. Open a web browser on your computer (Chrome, Firefox, and IE7+ are recommended) and enter the following URL
address (http://172.16.70.1). The "Login" Screen (Figure 1) will appear.
2. Enter the following case-sensitive factory-default Username and Password, and click on the "Submit" button.
NOTE: When logged in as Admin, the user has read and write permission. Only one Admin can be logged
in at a time. When logged in as Guest, the user has read permission only. Up to four Guests can be logged
in simultaneously.
Username = Admin (case-sensitive)
Password = pass (case-sensitive)
- OR -
Username = Guest (case-sensitive)
Password = pass (case-sensitive)
Monitoring and configuration of the unit is achieved via a series of web pages described in following sections. The following
read-only information is displayed in a white “page header”on top of each web page:
ESN: unit’s Serial number
Headend name: a user-defined field to make identification easier
Temperature: temperature of unit’s chipset
Uptime: time elapsed since last time the unit was turned on
Location: a user-defined field to make identification easier
As shown in Figure 2, under the white “page header” the following Primary tabs will appear:
• Primary tab “Main” (includes sub-tabs: Status, Video, Audio, TS Config, IP, QAM, Output and Refresh.)
• Primary tab “Network” (no sub-tabs)
• Primary tab “Time” (no sub-tabs)
• Primary tab “Event Log” (no sub-tabs)
• Primary tab "Logout" (no sub-tabs, used to log out of the unit)
• Primary tab “Admin” (no sub-tabs)
Each Primary and sub-tab is described in the subsequent Sections
Figure 1 - Login Screen
In the section entitled "TS" under the orange header, the following parameters about the output are displayed:
TS: indicates the selected program's information. The program information includes the PMT PID, Program number,
Short Name, Major-minor channel number, Video elementary stream PID, Video input source, Audio elementary
stream PID, and Audio input source.
Bitrates: indicates the transport stream bitrate (see of "Main Tab: Video" section) and the TS Bitrate (see of
"Main Tab: TS Config" section).
In the section entitled "Output" under the blue header, the following parameters about the output are displayed:
IP: indicates the encapsulation method, IP address, and the port number to which an output is assigned.
QAM: indicates the RF channel number of the QAM output.
Unit Configuration
Figure 2 - Main Tab: Status Screen
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Main Tab: Status Screen
The “Main Tab: Status" sub-tab (Figure 2) is a “read only” screen and displays the following information:
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Main Tab: Video Screen
The “Main Tab: Video” sub-tab (Figure 3) is a “user-configurable” screen to select the video encoder parameters for the
input program.
Source: allows the user to select the type of video input source. Options are: Composite, Component, VGA, and HDMI.
Bitrate: user must enter the bitrate for the input video. It is recommended that the bitrate of the input video does not
exceed “TS Bitrate” selected on the “Main Tab: TS Config” screen (see of "Main Tab: TS Config" section).
Closed Caption: the process of passing the EIA-608 Closed Captioning (CC) information and displaying the CC text
on television or other visual display. Options: Enabled and Disabled. (Factory Default: “Disabled”)
Video Filter Level: a two-dimensional low-pass filter controlling the degree of which the input video is filtered.
Options are: Off (no filtering), On-Level 1, On-Level 2, On-Level 3, and On-Level 4 (highest filtering
coefficient). Level 1 filtering of the video will smoothen the sharp edges of the pixels and produce a softer
image. The softer an image, the less number of bits required to encode the image at the quantizer level.
Video Coding Mode: user must select the Video Coding Mode. Options: Frame and Field. (Factory Default: "Frame")
HDMI Colorspace: allows the user to select the color space of HDMI input source. Options: RGB and YCbCr.
(Factory Default: "RGB")
NOTE: If the displayed pictures are very green or violet in color, it is a good indication that
this setting is incorrect.
GOP Size: the length between I-frames is known as the group of pictures (GOP) size. The range is 1 to 120 with 1
I-frame for every 14 non-I-frames. (Factory Default: "15")
Test Pattern: the video pattern that will be inserted into the transport stream if no input video is detected. Options:
Color Bars, Black Screen, Blue Screen, and Red Screen.
Remember to click on the SAVE button to apply the new values/configurations.
Option will be available only if "HDMI" is selected in above.
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Figure 3 - Main Tab: Video Screen
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Main Tab: Audio Screen
The “Main Tab: Audio” sub-tab (Figure 4) is a “user-configurable” screen where the following parameters associated with
the Dolby® Digital encoded stereo audio are configured and displayed for the audio input under a green header:
Source: allows the user to select the type of audio input source. Options: Analog, Digital, and HDMI.
Data Rate: allows the user to select the audio encoding bitrate in kbps (kilobits per second). The range is 96 to 448
kbps. (Factory Default: 192 kbps, which supports Audio Coding Mode 2/0:L, R)
Delay: allows the user to adjust the audio delay (-300 to 300 ms) to correct for input video/audio sync mismatch.
Sample Rate: indicates the input sampling rate of the encoder. The unit supports 48 kHz sampling rate.
Audio Coding Mode: also referred to as Channel mode. Indicates the number of main audio channels within the
encoded bitstream and also indicates the channel format. The unit supports 2/0:L,R = audio is a dual channel (Left &
Right).
Dialog Normalization: behaves as an audio Automatic Gain Control (AGC) or Dynamic Range Control (DRC). It has
the ability to take different incoming audio levels and normalize them. The ability of the Dialog Normalization depends
on the configuration of the Dynamic Range Control. The unit allows you to adjust the normalization from -1 to -31 dB.
The typical value is -27 dB. This is based on the standard film audio formats which normally are between -25 and
-31 dB.
Dolby Surround Mode: indicates if the audio is two-channel Dolby or not. Options:
Unspecified: indicates the decoder must determine the audio format by itself.
Disabled: indicates the audio is not encoded in surround mode.
Enabled: indicates the audio is encoded in surround mode.
Line Mode: allows the user to select the type of Dynamic Range Compression to be applied to signals that will be used
as direct audio feeds into a TV tuner or other receive devices. (Factory Default: “None”)
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Figure 4 - Main Tab: Audio Screen
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Main Tab: TS Configuration Screen
The "Main Tab: TS Config” sub-tab (Figure 5) is a “read and write” screen to assign the TS parameters.
RF Mode: allows the user to select the type of Dynamic Range Compression to be applied to signals that will be used
for retransmission on an RF carrier, and fed into a TV tuner or other receive device(s). (Factory Default: “None”)
Options for and are:
i) None: no dynamic range controls have been assigned.
ii) Film Standard: suitable for movies where the very low-level sounds are not to be amplified due to other undesirable
background noises that may become audible, but rather the peaks and valleys are normalized instead. It has a null
bandwidth of 10 dB (-31 to -21 dB) and can add up to 6 dB of boost for low levels and attenuate high levels.
iii) Film Light: is similar to “Film Standard” but with a null bandwidth of 20 dB (-41 to -21 dB) and can add up to 6 dB of boost
for low levels and attenuate high levels.
iv) Music Standard: suitable for program content that is mainly made up of music where the sound level is to be normalized
(reducing the loudness) to be consistent with other programs. It has a null bandwidth of 10 dB (-31 to-21 dB) and can add up
to 12 dB of boost for low levels and attenuate high levels.
v) Music Light: similar to “Music Standard” but with a null bandwidth of 20 dB (-41 to -21 dB) and can add up to 12 dB of
boost for low levels and attenuate high levels.
vi) Speech: suitable for program content that is mainly made up of speech only and has a null band width of 10 dB (-31 to
-21 dB) for average speech and can add up to 15 dB of boost for low levels and attenuate high levels.
Main Tab: Audio Screen (continued)
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Remember to click on the SAVE button to apply the new values/configurations.
In the section entitled “TS Output Configuration”, the user can select and configure the following parameters of the output
TS:
TS ID: user must enter the identification number for the Transport Stream (TS) output. The range is 1 to 65535.
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Figure 5 - Main Tab: TS Config Screen
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TS Bitrate: User must enter in the bitrate for the output TS. Options are 19.39 Mbps, 38.8 Mbps (default) and
Custom. The Custom TS bitrate can be set from a minimum of the sum of the video and audio bitrates plus TS
overhead to a maximum of 38.81070 Mbps. An error message (shown below) will be displayed if the TS bitrate
entered does not support the configured audio/video bitrates.
“Error! The total configured Audio/Video bitrates (including TS overhead) exceeds the selected TS bitrate”
Modulation Mode: allows the user to select the modulation mode. Options are: Reserved, Analog, QAM64,
QAM256, 8-VSB, and 16-VSB.
Out of Band: An out-of-band (OOB) is a channel which is the combination of the forward and reverse OOB
channels. When a cable virtual channel is flagged as being out-of-band, it is carried on the out-of-band channel.
Options are Enable and Disable. When Enabled, assigns the OOB bit in the TS packet and labels the TS as out-of-
band.
NOTE: As per the ATSC and Cable standards, the Modulation Mode and Out-of-Band fields are
required to be assigned in the TS packet. Selecting the above two fields would allow the TS packets to
be compliant with industry standards, but would not affect the input or output configuration of the unit.
In the section entitled “Output Mapping”, the user can select and configure the following parameters for the output
TS indicated by “TS - QAM” under gray header:
Input: indicates the program selected by the user. It includes the Input video source, and audio source.
PID: user must enter the PID value for each stream. PID (Packet Identifier) values are embedded by the content
provider in the MPEG-2 stream to identify tables and programming packets.
Program Number: user must enter an output program number. The PMT (Program Map Table) provides
information for program present in the transport stream such as program_number, and the list of the elementary
streams (audio, video or data). The range is 1 to 65535.
Short Name: user must enter the short name of the channel. Up to 7 alphanumeric characters are allowed.
Major Channel: user must enter the major channel number for the output program. The range is 1 to 99 for
Terrestrial and 1 to 999 for Cable.
Minor Channel: user may enter minor channel number for the output program. The range is 1 to 99 for Terrestrial
and 0 to 999 for cable. NOTE: When zero (0) is entered as a minor channel, it sets the encoder to provide a one
part virtual channel number as entered in the major channel field. For example, a major channel of “205” with a
minor channel of “0” will be displayed as “205” on a TV. A major channel of “205” with a minor channel of “1” will
be displayed on a TV as “205-1”.
Unit Configuration
Main Tab: TS Configuration Screen (continued)
The PID value must be unique in an output stream. If a duplicate PID exists, assign a different PID
in the range of 48 to 8176 (recommended range provided by the International Standards)
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Remember to click on the SAVE button to apply the new values/configurations.
Destination IP: allows user to assign the IP address of the equipment to which the IP output is streamed to.
(Factory Default: "192.168.253.2")
Encapsulation: user must select the protocol that matches the protocol used by the receiving equipment.
Options are RTP and UDP. (Factory Default: "UDP")
Destination Port: user must enter the IP Port of the receiving equipment. The range is 1 to 65535. (Factory
Default: "50000")
Source Port: user must enter the IP Port of the equipment that the input IP source is streamed from. The range
is 1 to 65535. (Factory Default: "50000")
NOTE: Port number is recommended to be from 49152 to 65535. Reason: Port 1-1023 and
1024-49151 are the Reserved Ports and the Registered Ports, respectively.
Time to Live: is an upper limit on the time that an IP packet can exist in an IP network. The value is set by the
sender of the packet, and reduced by every host on the route to packet’s final destination. If the Time to Live
reaches zero before the packet arrives at its final destination, then the packet is discarded. The purpose of this
field is to avoid an undeliverable packet from circulating on an IP network perpetually. The range is 1 to 255.
(Factory Default: "128")
Stuffing: Null packets are inserted to ensure that the TS bitrate assigned in of the "Main Tab: TS Config"
section remains constant. Options are Enable and Disable. It is advisable to Disable stuffing when only IP output
is used to help reduce the traffic on the network.
Unit Configuration
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Main Tab: IP Screen
The “Main Tab: IP" sub-tab (Figure 6) is a “read and write” screen to assign IP parameters for the TS:
Figure 6 - “Main Tab” IP Screen
The Destination IP Address must be present before streaming occurs, otherwise the session
is aborted. For Multicast applications, the IP address must be in the range of 244.0.0.0 through
239.255.255.255. For Unicast applications, the IP address must be outside the above-mentioned range.
Remember to click on the SAVE button to apply the new values/configurations.
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Output Channel/Frequency: user must assign an RF channel number to the RF QAM output of the QAM module
(i.e. RF channel 70, as shown in Figure 7). The range is CATV channels T7 to T14, 2 to 158.
Output Control: allows the user to turn the RF channel On/Off.
CW Control: allows the user to switch the QAM output mode to CW (Continuous Waveform) which activates an
analog carrier at the selected channel’s center frequency; this is typically used in level adjustment of the system.
Final Output Level: user must select the QAM RF output level for the output. The range is 32 to 42 dBmV. It is
recommended to maintain the output level at 40 dBmV for normal operation.
Output QAM Mode: user must select the desired QAM modulation mode. Options are: 64B, 256B, 16A, 32A, 64A,
128A, and 256A. For most applications in the USA, the recommended QAM modulation mode is 256B.
Output QAM Map: user must select the desired QAM Map. Options are STD, IRC, and HRC.
Output QAM Data Rate: indicates the maximum data rate depending on the selected QAM mode, for example
5.3605 Mbaud for QAM 256B.
Output QAM Interleaver: indicates the interleaver value for the QAM mode.
QAM Lock State: indicates whether QAM module is working properly (locked) or not.
NOTE: The module may take a few seconds to lock when QAM output parameters are changed.
Unit Configuration
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Main Tab: QAM Screen
The “Main Tab: QAM" sub-tab (Figure 7) is a “read and write” screen to assign QAM parameters for the TS:
Remember to click on the SAVE button to apply the new values/configurations.
The RF Channel number will be displayed on TV only if the source stream does not carry any
virtual channel number
Figure 7 - Main Tab: QAM Screen
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In the section entitled "TS" under the orange header, the following parameters about the TS are displayed:
TS Mapping: indicates the program assigned to the TS. The program information includes the PMT PID, Program
number, Short Name, Major-minor channel number. For example, under TS [100 (1) (Test) (3-1)] the following
information is displayed:
100 - indicates the Program MAP Table (PMT) of the program.
1 - indicates the Program number as assigned in of the "Main Tab: TS Config" section.
Test - indicates the Short Name as assigned in of the "Main Tab: TS Config" section.
3-1 - indicates the Major - minor channel number as assigned in and of the "Main Tab: TS Config" section.
101 V: Component - indicates that the input video source is Component and the elementary stream PID is 101.
102 A: Analog - indicates that the input audio source is Analog and the elementary stream PID is 102.
Bitrates: indicates the assigned transport stream bitrate (see of the "Main Tab: Video" section for details) and the
TS Bitrate (see of the "Main Tab: TS Config" section for details).
In the section entitled "Output" under blue header, the following parameters about the output TS are displayed:
IP: displays the IP address, and the port number to which TS is assigned (see of the "Main Tab: IP" section for
details). To disable the IP output, select "None".
QAM: displays the QAM RF channel number of the QAM output (see of the "Main Tab: QAM" section for details).
Unit Configuration
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Figure 8 - Main Tab: Output Screen
Main Tab: Output Screen
The “Main Tab: Output" sub-tab (Figure 8) is a “read and write” screen to assign the TS to desired IP, QAM, and ASI outputs:
Remember to click on the SAVE button to apply the new values/configurations.
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Ethernet MAC Address: indicates the MAC Address of the “Remote Control/Data 100/1000” Port.
Software Version: indicates the software version of the unit.
FPGA Version: indicates the current hardware version of the unit’s FPGA chipset.
QAM Version: indicates the current software version of the unit’s QAM output module.
Hardware Version: indicates the current hardware version of the unit.
Serial Number: indicates the unit’s serial number.
Headend Name: a user-defined field to make identification easier.
Location: another user-defined field to make identification easier.
Login Timeout (Minutes): indicates the period of time before the unit logs itself out if there is no activity on the web
screens. Options are 5, 15, 30, or 60 minutes. (Factory Default: "5" minutes)
Ethernet IP Address: for details, see of the "Admin Tab" section.
Ethernet Subnet Mask: for details, see of the "Admin Tab" section.
Ethernet Default Gateway: for details, see of the "Admin Tab" section.
Unit Configuration
Figure 9 - Network Tab
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Remember to click on the SAVE button to apply the new values/configurations.
Main Tab: Refresh Tab
The "Main Tab: Refresh Tab" can be clicked while you are on any of the following sub-tabs screens: "Status", "Video",
"Audio", "TS Config", "IP", "QAM", and "Output". When clicked, it will update all relevant fields/ parameters of the active
screen as that information is retrieved from the unit in a real time basis.
Network Tab
The "Network Tab" (Figure 9) is a "read and write" screen where the following parameters are displayed and configured:
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Admin Tab Screen
The "Admin Tab" (Figure 10) is a "read and write" screen where the following parameters are displayed and configured:
Login: is the Administrator’s login (10 characters maximum). This login allows the user to make changes to any area
of the unit. Login is case sensitive. (Factory Default: "Admin")
Current Password: is the Administrator’s Current Password (10 characters maximum). Password is case sensitive
and will not be displayed. (Factory Default: "pass")
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Figure 10 - Admin Tab Screen
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New Password: used only if the user wants to change the current Administrator’s password. Must enter a new
password (10 characters maximum). Password is case sensitive and will not be displayed.
Confirm New Password: user must enter the same password as entered in above. If password entered in
& does not match, an error will be displayed.
Guest Login: is the Guest login (10 characters maximum). This login allows the user to view the unit settings but
does not allow any changes. Login is case sensitive. (Factory Default: "Guest")
Current Guest Password: is the Current Guest Password (10 characters maximum). Password is case sensitive
and will not be displayed. (Factory Default: "pass")
New Guest Password: used only if the user wants to change the current Guest password. User must enter a new
password (10 characters maximum). Password is case sensitive and will not be displayed.
Confirm Guest Password: user must enter the same password as entered in above. If password entered in
& does not match, an error will be displayed.
Save Configuration Settings: allows the user to download and save the existing configuration of the unit in a .dat
file format.
Default Unit Settings: Returns all "Main" tabs (with the exception of the "QAM" Tab) to the original settings as
shipped from the factory.
Load Settings from File: Not recommended for basic users. Please consult the factory regarding this function.
Choose File: allows the user to select the desired Config file from any location on the computer to be uploaded to the unit.
Load & Apply Configuration Settings: allows the user to upload a newly created file or update an existing file.
Software/Firmware Update: Click "Choose File" to select the firmware update file to be applied by "Update
Firmware/Software". When update is initiated, an update screen will appear and will display time remaining to
complete update. When update is complete, unit will automatically reboot and return to admin screen.
Restore Previous Firmware Version: returns the encoder to the last installed firmware version before the current update.
System Watchdog: options are “Enabled” and “Disabled”. When Enabled, automatically reboots the unit if the
operating system stops working. (Factory Default: "Disabled")
System Reboot: allows the user to reboot the unit.
Ethernet IP Address: the static IP address that is assigned to the unit. It allows the user to access the unit via the
web interface and also receive IP output. (Factory Default: "172.16.70.1")
Ethernet Subnet Mask: the Subnet Mask address of the unit. It allows the user to access the unit from another
network via the web interface. (Factory Default: "255.255.255.0")
Ethernet Default Gateway: the gateway address of the unit. It allows the user to access the unit from another
network via the web interface. (Factory Default: "172.16.70.254")
Event Log Destination: the IP address of the remote server, to which Syslog sends the activities recorded by the unit
for monitoring and troubleshooting purposes. (Factory Default: "172.16.70.2")
Log Destination Port #: the Error Log Destination port to which a duplicate of the error messages created by the
unit can be forwarded for monitoring and troubleshooting purposes. (Unmodifiable Factory Default: "514")
Admin Tab
Admin Tab Screen (continued)
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Time Server IP: is the IP address for the Time Server from where the unit can obtain its clock reference (see the "Time
Tab" section for details). (Factory Default: "172.16.70.2")
Syslog Errors: is to enable/disable the unit to forward error messages (in red font) to syslog.
(Factory Default: "Disabled")
Syslog Informational: is to enable/disable the unit to forward information messages (in blue font) to syslog.
(Factory Default: "Disabled")
Syslog Feedback: is to enable/disable the unit to forward feedback or confirmation messages (in green font) to syslog.
(Factory Default: "Disabled")
Admin Tab Screen (continued)
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In the section entitled “Time Adjustments”, the local time zone based on Coordinated Universal Time (UTC) can be
set.
In the section entitled “Daylight Saving Time”, the user can set the Daylight Saving Settings either manually or
automatically using the DST Adjustment option.
In the section entitled “NTP Server”, the user can enter the IP address of the NTP server to acquire the time directly
from the NTP Server when an internet connection is available.
In the section entitled “Set Date & Time”, the user can manually enter the date and time.
Figure 11 - Time Tab Screen
Time Tab Screen
The “Time Tab" (Figure 11) is a “read and write” screen tthat allows the user to set the current date and time for the unit.
To remain compliant with ATSC and cable standards, it is important to have the accurate date and time stamps. For this
reason, it is recommended to use the "NTP Server" option which allows the unit to automatically acquire time settings from
a "NTP Server". To use this option, you must enter the IP address of the time server (see of the "Admin Tab" section
for details).
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Remember to click on the buttons below the individual sections or the "Apply All Time
Settings" button to apply and save the new values/configurations.
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Event Log Tab Screen
The "Event Log Tab" (Figure 12) is a "read and write" screen where the following parameters are displayed or configured.
The data in Event Log can be forwarded to a SysLog database – (see , , & of the "Admin Tab" section for
details). The lines are color coded as follows:
Red font = error message
Blue font = informational message
Green font = confirmation or feedback message
Event Log Tab
Event Log Destination: see of the "Admin Tab" section for details.
Log Destination Port #: see of the "Admin Tab" section for details.
Clear Log: allows user to clear the records generated during unit’s boot-up process and operation afterward. The
records are retained if the unit loses power.
Lines to Display: allows the user to select the number of lines to be displayed. The unit supports up to 400 Mb of data
or approximately 65,000 lines. The range is 1 to 65,535.
Save Number of Displayed Lines: allows the user to save the error log on the screen. Please note that the error log
would be saved only on the screen and not on any database.
Figure 12 - "Event Log" Screen
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Appendix A: Viewing IP Output on VLC Media Player
To view the IP output from the unit on a VLC Media player in a computer or laptop. The procedure is divided into two
steps:
Step 1: Change the IP address of the computer
Step 2: Using the VLC Media Player ( http://www.videolan.org/ )
NOTE: Step 1 needs to be followed only if a unicast IP address is assigned in the “Destination IP” field
on the “Main > IP” screen (see of the "Main Tab: IP" section for details). If multicast IP address is
used, then go to Step 2.
Step 1: Change the IP address of the computer
i) Change the IP address of the computer to match the “Destination IP” updated on the “Main > IP” screen
(see of the "Main Tab: IP" section for details and see "Communicating with the Unit" on page 11 for
instructions to change IP address of a computer).
Step 2: Using the VLC Media Player
i) Open VLC Media Player.
ii) Select Media → Open Network Stream.
iii) Under the “Network Protocol” field, enter the network address using any one of the formats depending
on the “Encapsulation” method selected on the “Main > IP” screen (see of the "Main Tab: IP" sec-
tion for details):
rtp://@:
eg: rtp://@239.10.10.31:50001
or
udp://@:
eg: udp://@192.168.253.100:50055
NOTE: For uni-cast, the will be the IP address of the computer. For multicast, the
will be the multicast address assigned under the “Destination IP” on “Main > IP” screen
(see of the "Main Tab: IP" section for details).
iv) Select Play.
Appendix
Figure 13 - VLC "Network Protocol" Screen
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A Return Material Authorization (RMA) Number is required on ALL PRODUCT RETURNS (regardless of whether the
product is being returned for repair or for credit). Product that is received at the factory without an RMA Number will be
returned to the sender, unopened.
RMA Numbers must be used when returning product for credit or repair. Use of RMA Numbers will ensure efficient
processing. When needing to return your product to R.L. Drake Holdings, LLC., please follow these simple steps listed
below (in the order that they appear).
Service
1. Contact R.L. Drake Holdings, LLC.’s Service Department
in one of three ways:
Phone:
Email:
Fax:
2. Request from Drake Service a copy of the Product Return
Authorization Form.
3. Complete the Product Return Authorization Form fully.
4. Return the completed Product Return Authorization Form
to the Drake Service Department using one of the contact
methods listed in Step 1.
5. After completing Steps 1 through 4, an RMA Number will
be assigned to you.
6. Securely pack the product and mark the box with your
RMA Number. If shipping multiple boxes, all boxes must
be marked with the RMA Number. Place the RMA Number
near the return address in large, bold print (approx. 2” in
height).
1. Contact R.L. Drake Holdings, LLC.’s Service Department
in one of three ways:
Phone:
Email:
Fax:
2. Request from Drake Service a copy of the Product Return
Authorization Form.
3. Complete the Product Return Authorization Form fully.
4. Return the completed Product Return Authorization Form
to the Drake Service Department using one of the contact
methods listed in Step 1.
5. After completing Steps 1 through 4, an RMA Number will
be assigned to you.
6. Securely pack the product in its original undamaged box
(returning the product without its original packaging in
good, new condition may cause the incursion of additional
fees). Pack this box within another shipping container or
box. Mark the shipping box or container with your RMA
Number. Place the RMA Number near the return address
in large, bold print (approx. 2” in height).
Ship your “CREDIT RETURNS ONLY” return to:
Ship your “SERVICE REPAIR ONLY” return to:
SERVICE REPAIRS ONLY
CREDIT RETURNS ONLY
*NOTE: All Credit Returns are subject to a 15% Restock Fee
*NOTE: All shipments are to be PRE-PAID by the sender. NO COD’s will be accepted.
IF YOU NEED TECHNICAL HELP
DRAKE also provides technical
Many of the products that are sent to us for repair are in perfect working order when we receive them. For these units, there is a
standard checkout fee that will be charged. Please perform whatever steps are applicable from the product’s Instruction Manual before
calling or writing as this could save unnecessary phone charges. Please do not return the product without calling Drake Service and
following the steps above first; it is preferred to help troubleshoot the problem over the phone (or by Email) first, saving you both time
and money.
Call our Customer Service/Technical Support line. Please have the unit’s serial number available. We will also need to know the
specifics of any other equipment connected to the unit. When calling, please have the unit up and running, near the phone if possible.
Our technician(s) will likely ask certain questions to aid in diagnosis of the problem. Also, have a voltmeter handy, if at all possible.
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product,
as BT may determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to
meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing (i) for a period of one (1) year from the date of original purchase (or such shorter period of time as may
be set forth in the license agreement specific to the particular software being licensed), with respect to iCentral™ (hardware and
software) and all other software products (including embedded software) licensed from BT, (ii)) for a period of one (1) year from
the date of original purchase, with respect to all MegaPort, IPTV products and fiber optics receivers, transmitters, couplers and
integrated receivers/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
VideoCipher® & DigiCipher® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with
respect to all other BT products. Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly
modules manufactured by third party vendors and contained in BT products and on certain private-label products manufactured
by third parties for resale by BT are of shorter duration or otherwise more limited than the standard BT limited warranty. In such
cases, BT’s warranty with respect to such third party proprietary sub-assembly modules and private-label products will be limited
to the duration and other terms of such third party vendor’s warranty. In addition, certain products, that are not manufactured
but are resold by BT, carry the original OEM warranty for that product. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Closeout Product.
BT will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may determine) any product
sold by BT which at the time of sale constituted a refurbished or closeout items (“Refurbished Product” and “Closeout Product”),
which proves to be defective in materials or workmanship or fails to meet the specifications which are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing, for a period of ninety (90) days from
the date of original purchase. Notwithstanding the foregoing, in some cases, the warranty on third party software and on certain
proprietary sub-assembly modules manufactured by third party vendors and contained in BT products and on certain private-
label products manufactured by third parties for resale by BT are of shorter duration or otherwise more limited than the BT limited
warranty for Closeout Products. In such cases, BT’s warranty for Closeout Products constituting such third party software, third
party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third
party vendor’s warranty. In addition, notwithstanding the foregoing, (i) certain Closeout Products that are not manufactured (but
are resold) by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty
for Refurbished or Closeout Products. All sales of Refurbished or Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof
of purchase and a brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake
Brown Road, Old Bridge, New Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer’s
written instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair
center, (iii) misuse, misapplication or abuse, (iv) alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or
any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTA-
TIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTIC-
ULAR PURPOSE, MERCHANTABILITY OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE
ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES, MANUALS, CATALOGS, LITERATURE
OR OTHER MATERIALS. IN ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGA-
TION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL
DETERMINE. BT SHALL IN NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR
ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR
ANY OTHER LEGAL THEORY ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR
FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects and non-conforming goods must be made by Buyer in writing within five (5) days of receipt of
merchandise, which writing shall state with particularity all material facts, concerning the claim then known to Buyer. Upon any
such complaint, Buyer shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon
the request of BT, Buyer shall ship such allegedly nonconforming or defective goods, freight prepaid to BT for examination by
BT’s inspection department and verification of the defect. BT, at its option, will either repair, replace or issue a credit for products
determined to be defective. BT’s liability and responsibility for defective products is specifically limited to the defective item or to
credit towards the original billing. All such replacements by BT shall be made free of charge f.o.b. the delivery point called for in
the original order. Products for which replacement has been made under the provisions of this clause shall become the property
of BT. Under no circumstances are products to be returned to BT without BT’s prior written authorization. BT reserves the right
to scrap any unauthorized returns on a no-credit basis. Any actions for breach of this contract must be commenced by Buyer
within thirteen (13) months after the cause of action has accrued. A copy of BT’s standard terms and conditions of sale, including
the limited warranty, is available from BT upon request. Copies of the limited warranties covering third party proprietary sub-
assembly modules and private label products manufactured by third parties are also available from BT on request. VideoCipher®
& DigiCipher® are registered trademarks of Motorola Corp.
Rev 5/6/2009
Blonder Tongue Laboratories, Inc.
Limited Warranty
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may
determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to meet the specifications which are
in effect on the date of shipment or such other specifications as may have been expressly agreed upon in writing (i) for a period of one (1) year from
the date of original purchase (or such shorter period of time as may be set forth in the license agreement specific to the particular software being
licensed), with respect to iCentral™ (hardware and software) and all other software products (including embedded software) licensed from BT, (ii) )
for a period of one (1) year from the date of original purchase, with respect to all MegaPort™, IPTV products, and fiber optics receivers, transmitters,
couplers and integrated receiver/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
DigiCipher ® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with respect to all other BT products.
Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and
contained in BT products and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise
more limited than the standard BT limited warranty. In such cases, BT's warranty with respect to such third-party proprietary sub-assembly modules
and private-label products will be limited to the duration and other terms of such third-party vendor's warranty. In addition, certain products, that are
not manufactured but are resold by BT, carry the original OEM warranty for such products. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Refurbished/Closeout Product.
(b) BT will at its sole option, either repair or replace (with a new or factory-reconditioned product, as BT may determine) any product sold by BT
which at the time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which proves to be defective in materials or
workmanship or fails to meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing, for a period of ninety (90) days from the date of original purchase. Notwithstanding the foregoing, in some cases the
warranty on third party software and on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in BT products
and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise more limited than the BT
limited warranty for Refurbished/Closeout Products. In such cases, BT's warranty for Refurbished/Closeout Products constituting such third party
software, third-party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third-party
vendor's warranty. In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manufactured (but are resold)
by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty for Refurbished/Closeout
Products. All sales of Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof of purchase and a
brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake Brown Road, Old Bridge, New
Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer's written instructions, (ii)
disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF
ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE ANY ORAL OR WRITTEN
WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S EMPLOYEES OR
REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN
ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGATION FOR ANY BREACH OF THE
WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE
PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL DETERMINE. BT SHALL IN NO EVENT AND
UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL,
PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL THEORY, ARISING DIRECTLY OR INDIRECTLY FROM
THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise,
which writing shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer
shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon the request of BT, the customer shall ship
such allegedly non-conforming or defective goods, freight prepaid to BT for examination by BT's inspection department and verification of the
defect. BT, at its option, will either repair, replace or issue a credit for products determined to be defective. BT's liability and responsibility for
defective products is specifically limited to the defective item or to credit towards the original billing. All such replacements by BT shall be made
free of charge f.o.b. the delivery point called for in the original order. Products for which replacement has been made under the provisions of this
clause shall become the property of BT. Under no circumstances are products to be returned to BT without BT's prior written authorization. BT
reserves the right to scrap any unauthorized returns on a no-credit basis. Any actions for breach of a contract of sale between BT and a customer must
be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of BT's standard terms and conditions of
sale, including the limited warranty, is available from BT upon request. Copies of the limited warranties covering third-party proprietary sub-
assembly modules and private-label products manufactured by third-parties are also available from BT on request. DigiCipher ® is a registered
trademark of Motorola Corp. (Rev 0509)
Seller will at its sole option, either repair or replace (with a new or factory reconditioned product, as Seller may determine) any product manufactured or sold (or in
the case of software, licensed) by Seller which is defective in materials or workmanship or fails to meet the applicable specifications that are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing: (i) for a period of three (3) years from the date of original purchase for all
stock hardware products (other than those specifically referenced herein below having a shorter warranty period); (ii) for a period of one (1) year from the date of
original purchase, with respect to all MegaPort™, IPTV products, test equipment and fiber optics receivers, transmitters, couplers and integrated receiver/distribution
amplifiers; (iii) for a period of one (1) year from the date of original purchase (or such shorter period of time as may be set forth in the license agreement specific to
the particular software being licensed from Seller) with respect to all software products licensed from Seller (other than Core Product Software) that is (a) developed
for a specific function or application, (b) complimentary to and does not function without the Core Product Software, and (c) listed with a specific model number and
stock number in Seller’s Price List (“Non-Core Software”); (iv) for a period of ninety (90) days from the date of original purchase, with respect to non-serialized
products and accessories, such as parts, sub-assemblies, splitters and all other products sold by Seller (other than Core Product Software and Refurbished/Closeout
Products) not otherwise referred to in clauses (i) through (iii) above. The warranty period for computer programs in machine-readable form included in a hardware
product, which are essential for the functionality thereof as specifically stated in the published product specifications (“Core Product Software”) will be coincident
with the warranty period of the applicable hardware product within which such Core Product Software is installed.
Software patches, bug fixes, updates or workarounds do not extend the original warranty period of any Core Product Software or Non-Core Software.
Notwithstanding anything herein to the contrary,
(i) Seller’s sole obligation for software that when properly installed and used does not substantially conform to the published specifications in effect when the
software is first shipped by Seller, is to use commercially reasonable efforts to correct any reproducible material non-conformity (as determined by Seller in its sole
discretion) by providing the customer with: (a) telephone or e-mail access to report non-conformance so that Seller can verify reproducibility, (b) a software patch or
bug fix, if available or a workaround to bypass the issue if available, and (c) where applicable, replacement or damaged or defective external media, such as CD-ROM
disk, on which the software was originally delivered;
(ii) Seller does not warrant that the use of any software will be uninterrupted, error-free, free of security vulnerabilities or that the software will meet the customer’s
particular requirements; and the customer’s sole and exclusive remedy for breach of this warranty is, at Seller’s option, to receive (a) suitably modified software, or
part thereof, or (b) comparable replacement software or part thereof;
(iii) Seller retains all right, title and interest in and to and ownership of all software (including all Core Product Software and Non-Core Software) including any and all
enhancements, modifications and updates to the same; and
(iv) in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller’s products, third party
software installed in certain of Seller’s products, and on certain private–label products manufactured by third-parties for resale by Seller, will be of shorter duration
or otherwise more limited than the standard Seller limited warranty. In such cases, Seller's warranty with respect to such third-party proprietary sub-assembly
modules, third-party software and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any. In addition,
certain products, that are not manufactured by Seller, but are resold by Seller, may carry the original OEM warranty for such products, if any. The limited warranty
set forth above does not apply to any product sold by Seller, which at the time of sale constituted a Refurbished/Closeout Product, the limited warranty for which is
provided in the following paragraph.
Seller will at its sole option, either repair or replace (with a new or factory-reconditioned product, as Seller may determine) any product sold by Seller which at the
time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which is defective in materials or workmanship or fails to meet the
applicable specifications that are in effect on the date of shipment of that product or fails to meet such other specifications as may have been expressly agreed upon
in writing between the parties, for a period of ninety (90) days from the date of original purchase. Notwithstanding the foregoing, in some cases the warranty on
certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller products, third party software installed in certain of Seller’s
products, and on certain private–label products manufactured by third-parties for resale by Seller will be of shorter duration or otherwise more limited than Seller
limited warranty for Refurbished/Closeout Products. In such cases, Seller's warranty for Refurbished/Closeout Products constituting such third party proprietary
sub-assembly modules, third party software, and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any.
In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manufactured (but are resold) by Seller, may carry the original OEM
warranty for such products, if any, which may be longer or shorter than Seller’s limited warranty for Refurbished/Closeout Products. All sales of
Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt, serial number if applicable, or other satisfactory proof of
purchase and a brief description of the defect, must be shipped freight prepaid to Seller at the following address: One Jake Brown Road, Old Bridge, New Jersey
08857.
This warranty does not cover failure of performance or damage resulting from (i) use or installation other than in strict accordance with manufacturer's written
instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) exposure to unusual physical or electrical stress, abuse or accident or forces or exposure beyond normal use within specified operational or
environmental parameters set forth in applicable product specifications, (vi) lack of reasonable care or (vii) wind, ice, snow, rain, lightning, or any other weather
conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, SELLER MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, AS
TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES
SET FORTH ABOVE SUPERSEDE ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY SELLER OR BY ANY OF SELLER’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF SELLER’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN ALL CASES, BUYER’S
SOLE AND EXCLUSIVE REMEDY AND SELLER’S SOLE OBLIGATION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS SELLER IN ITS SOLE DISCRETION SHALL DETERMINE. SELLER SHALL IN
NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL
THEORY, ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM SELLER.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise, which writing
shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer shall hold the goods complained
of intact and duly protected, for a period of up to sixty (60) days. Upon the request of Seller, the customer shall ship such allegedly non-conforming or defective
goods, freight prepaid to Seller for examination by Seller's inspection department and verification of the defect. Seller, at its option, will either repair, replace or issue
a credit for products determined to be defective. Seller's liability and responsibility for defective products is specifically limited to the defective item or to credit
towards the original billing. All such replacements by Seller shall be made free of charge f.o.b. the delivery point called for in the original order. Products for which
replacement has been made under the provisions of this clause shall become the property of Seller. Under no circumstances are products to be returned to Seller
without Seller's prior written authorization. Seller reserves the right to scrap any unauthorized returns on a no-credit basis. Any actions for breach of a contract of
sale between Seller and a customer must be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of Seller's
standard terms and conditions of sale, including the limited warranty, is available from Seller upon request. Copies of the limited warranties covering third-party
proprietary sub-assembly modules and private-label products manufactured by third-parties may also be available from Seller on request. (Rev 0713)