Agilent Technologies 81110A Service Note

PPE EER RRFFFO OOR RRM MMA AAN NNC CCE EE E EEH HHN NNA AAN NNC CCE EEM MME EEN NNTTT C CCH HHA AAR RRG GGE EEA AAB BBLLLE EE TTTO OO C CCU UUS SSTTTO OOM MME EER RR S SSE EER RRV VVIIIC CCE EE /// R RRE EELLLIIIA AAB BBIIILLLIIITTTY YY E EEN NNH HHA AAN NNC CCE EEM MME EEN NNTTT C CCH HHA AAR RRG GGE EEA AAB BBLLLE EE TTTO OO C CCO OON NNTTTR RRA AAC CCTTT IIIFFF TTTH HHE EER RRE EE IIIS SS O OON NNE EE... ADMINISTRATIVE INFORMATION SERVICE NOTE CLASSIFICATION: MODIFICATION AVAILABLE ACTION [[]] PERFORMANCE ENHANCEMENT CATEGORY: AGREEABLE TIME [x] SERVICE / RELIABILITY ENHANCEMENT LOCATION [[]] CUSTOMER INSTALLABLE AVAILABLE UNTIL: Product's Support Life CATEGORY: [[]] ON-SITE [x] SERVICE CENTER AUTHOR: SM PRODUCT LINE: 24 ADDITIONAL INFORMATION: © AGILENT TECHNOLOGIES, INC. 2003 PRINTED IN U.S.A. February 12, 2003 Page 1 of 2 81110A-01B S E R V I C E N O T E Supersedes: 81110A-01A 81110A Pulse/Pattern Generator Serial Numbers: DE38700473 / DE38702131 (All units with Firmware Rev. 01.02.00 or 01.10.00) Keypad locks during manual operation To Be Performed By: Agilent-Qualified Personnel Parts Required: P/N Description Qty. n/a 2 MB SRAM memory card with Firmware Rev. 01.11.00 1

81110A-01B Situation: While the unit is operated manually by using the instrument's keypad and pressing the keys very fast after each other, the keypad may lock intermittently and keypad operation is only possible after cycling the power. Remote operation via the GP-IB interface is not affected. Solution/Action: The problem can be solved by a firmware update to Revision 01.11.00 The update will be done at Agilent Service Centers only, please contact Agilent for further instructions.